Compass Does Not Work - Huawei P20 Lite Questions & Answers

Hi Everyone,
I have a Huawei P20 Lite and updated it this Monday to the version appears as ANE-LX1 8.0.0.146(C461). Today I noticed that apps using the accelerometer, gyroscope and magnetometer data (such as Compass, Google Maps or a 360 degree video on YouTube) don't react when I move and rotate the device. HiCare smart diagnostics show no errors after "gravity sensor" test.
I would be very glad if anyone can help. Thanks!

Hallo there
That is quite weird, you did it via OTA right? I saw the official changelog of that update and it's only a security monthly patch, I see it causing no issues, altough if you have your bootloader locked you can send it to warranty and they can check it, even if you did that test via HiCare.
Cheers,
AS

ars_chelsea said:
Hallo there
That is quite weird, you did it via OTA right? I saw the official changelog of that update and it's only a security monthly patch, I see it causing no issues, altough if you have your bootloader locked you can send it to warranty and they can check it, even if you did that test via HiCare.
Cheers,
AS
Click to expand...
Click to collapse
Hi, thanks for the answer.
I don't know what OTA is, what I did was going to settings, check for updates and do it.
Today I compared mine with 2 exactly same phones, which were indicating they were also up-to-date; yet their versions were ANE-LX1 8.0.0.046 and ANE-LX1 8.0.0.162; which are different than mine (ANE-LX1 8.0.0.146). I can do nothing but thinking that it's a software/firmware problem because the phone is newer than a week and isn't even dropped yet, whilst the sensor was working.
Thank you very much again!

Rondrey said:
Hi, thanks for the answer.
I don't know what OTA is, what I did was going to settings, check for updates and do it.
Today I compared mine with 2 exactly same phones, which were indicating they were also up-to-date; yet their versions were ANE-LX1 8.0.0.046 and ANE-LX1 8.0.0.162; which are different than mine (ANE-LX1 8.0.0.146). I can do nothing but thinking that it's a software/firmware problem because the phone is newer than a week and isn't even dropped yet, whilst the sensor was working.
Thank you very much again!
Click to expand...
Click to collapse
Weird indeed since it's a new phone....And it was working on your first days and stopped after that update?

ars_chelsea said:
Weird indeed since it's a new phone....And it was working on your first days and stopped after that update?
Click to expand...
Click to collapse
Yes, weird. I did not test the sensor intentionally, only saw the pedometer count on lock screen. After I updated the phone in a short while that day, the gyro data was gone. Compass was stuck in North 0 degree and 9 degree inclination, even after factory reset. I have changed the phone to solve the problem, I believe it is due to a failure within the inertial measurement unit integrated circuit or its soldering.
But thank you very much anyway!

It's better to send it to warranty yup, might be a defect which is rare but may happen.
Cheers and hope for the best
AS
---------- Post added at 12:23 ---------- Previous post was at 11:39 ----------
Hiiiiii again,
I've posted another solution please look forward into the same problem another person is having on this thread by brdja80:
https://forum.xda-developers.com/huawei-p20-lite/help/auto-rotate-stopped-t3877969#post78406090

Related

Camera AI doesn't seem to be working.

I don't know if this is a common problem but I've been noticing that the camera of my mate 10 doesn't detect scenarios properly as it used to before. My mate 10's still 3 weeks old and I've only factory reset it once. However, it detects humans and there are times that it identifies my cat as a human being.
To add, every time I reset my phone, the camera returns to its snappy scenario detection; but after "optimizing" the phone and clearing the camera app from the running apps list, the ai won't work again. I tried clearing the camera's cache and memory, but to no avail.
I know I'm being nitpicky, but the camera scenario detection's one reason why I bought the mate 10. I'm bummed out to have experienced this just now.
Anyone else experiencing this? Does anyone know a fix?
It happen for me too but a reboot fix it or clear camera data.
I know it's not a nice thing but maybe a software update can fix it.
gm007 said:
It happen for me too but a reboot fix it or clear camera data.
I know it's not a nice thing but maybe a software update can fix it.
Click to expand...
Click to collapse
I did notice that this only happened to me after the latest software update. ?
relativelysmark said:
I did notice that this only happened to me after the latest software update.
Click to expand...
Click to collapse
Same here.
mr.mrcn said:
Same here.
Click to expand...
Click to collapse
Hope they get this fixed. Gaaah.
Is it possible to make a downgrade to the previous version?
mr.mrcn said:
Same here.
Click to expand...
Click to collapse
What firmware are you on ?
Just checked, and mine is still working OK after recent update. Single sim. UK C782 Ver .124
falsivas said:
what firmware are you on ?
Just checked, and mine is still working ok after recent update. Single sim. Uk c782 ver .124
Click to expand...
Click to collapse
8.0.0.127(c432).
Same here (Europe 8.0.0.127).
If you are rooted I believe this breaks the AI system wide (including the camera's ability to smartly recognise objects and scenery). I believe as of yet there is no fix for this (if you are rooted).
wisemanwizz said:
If you are rooted I believe this breaks the AI system wide (including the camera's ability to smartly recognise objects and scenery). I believe as of yet there is no fix for this (if you are rooted).
Click to expand...
Click to collapse
Works for me, and i'm rooted
No rooted. Pure emui 8
That's strange. :\ not sure why my AI is not working then
---------- Post added at 08:42 PM ---------- Previous post was at 08:38 PM ----------
Daniehabazin said:
Works for me, and i'm rooted
Click to expand...
Click to collapse
not sure my my AI on my Mate 10 Pro is not working then
My Mate 10 Pro facing the same problem ...
I did ask Official Huawei FB page, they ask me to factory reset but I haven done it yet ... Maybe you all can try
adcs89 said:
My Mate 10 Pro facing the same problem ...
I did ask Official Huawei FB page, they ask me to factory reset but I haven done it yet ... Maybe you all can try
Click to expand...
Click to collapse
I try factory reset and it work for me. AI work again.
Me too! I'm using Mate 10 Pro and sometimes AI in camera doesn't work that I have to reboot my phone to get it working again.
AI returns after update
Mine is 9 days old and the AI symbols stopped appearing on around day 3. I have rebooted a couple of times but the AI symbol never appears when photographing objects such as food and cats. HOWEVER, I checked for an Update tonight and there was one waiting. I have just upgraded from 8.0.0.128 (C636 Asia-Pacific region) to 8.0.0.131 and good news, AI is back!
The cat never looked so good :highfive:
Nice! I'll be waiting for that update then since it's still not available on me.
camera cache and data wipe, followed by a restart, worked for me
For me AI is working on 20mp and not on on 12mp settings.

GPS Tracking

Has anybody checked out their timeline on Google Maps or any other apps such as sport activity tracking like Runkeeper?
Since I started using my UK bought CPH1919 last week, it appears there are GPS points missing so routes look like a lot of long straight lines as opposed to the actual directions I took.
I'm using the 'high accuracy' setting for location & so not sure what could be causing this issue but it's a big problem for me.
Has anyone else noticed this issue or got any thoughts?
Cheers.
I also noticed this recently but i have not investigated yet. Might be power savings ? Maybe we should try with power saving off to see if it solves the problem (and then get the issue to oppo)
I've turned off Smart Power Saver so now there are no battery efficiency settings set on my phone - will see how things go.
I have queried the issue with Oppo UK on Twitter but after 2 days, they have failed to reply.....
Still no better for me after toggling with the different battery settings as outlined above, as well as a new Maps update & phone firmware update!
And still no Twitter response from Oppo.......
Gamlus said:
I also noticed this recently but i have not investigated yet. Might be power savings ? Maybe we should try with power saving off to see if it solves the problem (and then get the issue to oppo)
Click to expand...
Click to collapse
No response from Oppo, tried everything I could think of so took it back to the shop. They were non-the-wiser so I'm going back tomorrow to swap for another.
Fingers crossed it was just a bug in the one I had!
What version do you have? I had the green option, I'm now getting the black due to a delay in availability of the green.
Got the black version. Not sure the color is playing a part here but please do tell if the new unit is acting the same !
Kroy73 said:
I have queried the issue with Oppo UK on Twitter but after 2 days, they have failed to reply.....
Click to expand...
Click to collapse
Can you please link me your tweet so i can back it up ? Maybe we should ask directly to the main oppo account.
I tried a private message via facebook to oppo france, they seem to be active.
Gamlus said:
Can you please link me your tweet so i can back it up ?
Click to expand...
Click to collapse
https://twitter.com/Kroy73/status/1141743232289857536
Try that.
After some research, it seems the problem might not be related to oppo. Or at least not entirely.
https://android.stackexchange.com/q...tion-history-is-showing-an-incorrect-location
Gamlus said:
After some research, it seems the problem might not be related to oppo. Or at least not entirely.
https://android.stackexchange.com/q...tion-history-is-showing-an-incorrect-location
Click to expand...
Click to collapse
Yeah, I'm aware of this issue, it doesn't really happen in my City but I have had occurrences. In fact, when I was tracking my parents recently while they were shopping in town, they were showing as 200 miles away!
The problem I've been facing is there aren't enough GPS points recorded so my true route is not recorded - most annoying when I go for a run & obviously all the timings are out. My previous Huawei phone didn't have a problem & even my Nokia N95 from 2007 was better than this!
UPDATE: new phone appears to be exactly the same so far......
I there anyone else having issues with location info??!
Ok. I tweeted the issue to the main Oppo account.
Link here if you want to add a comment : https://twitter.com/FabVonH/status/1146357518123393024?s=19
Gamlus said:
Link here if you want to add a comment : https://twitter.com/FabVonH/status/1146357518123393024?s=19
Click to expand...
Click to collapse
Done, fingers crossed for a response!

Xperia 1 finger print censor issue

Anyone has the same problem like mine? about yesterday suddenly my fingerprint scanner on Xperia 1 doesn't work properly, always get alert "Not Recognize" my finger when i try to unlock with my finger.
i already tried, re-register my finger, washing my hands, restart myphone, but the censor always keep not recognize, sometime it can read but after 1 or 2 times try it will be back not recognize, anyone has the same issue? is this the software problem or my finger hw problem?
w4lkm4n said:
Anyone has the same problem like mine? about yesterday suddenly my fingerprint scanner on Xperia 1 doesn't work properly, always get alert "Not Recognize" my finger when i try to unlock with my finger.
i already tried, re-register my finger, washing my hands, restart myphone, but the censor always keep not recognize, sometime it can read but after 1 or 2 times try it will be back not recognize, anyone has the same issue? is this the software problem or my finger hw problem?
Click to expand...
Click to collapse
The software update that just got released a day or 2 ago sorts the issue
Mackay53 said:
The software update that just got released a day or 2 ago sorts the issue
Click to expand...
Click to collapse
I had the same issue, even after updating to the new firmware. what i did was i restored/reset (Repaired) via the Xperia companion app. Now at least for me the fingerprint reader works flawless every single time.
So if formatting your phone is an option for you, that should work. (Was a pain re-installing all apps and re-setting all logins and all, but this really ironed out lot of issues for me)
I am on June update and I can tell you that formatting the device does NOT help. I don't have the July update yet to say if that they fixed the issue.
I hate the fact that it doesn't recognize my FP. It feels like Xperia Z5 all again. Then again FP is so deep seated and it's really difficult to use it when there's a case on.
Mackay53 said:
The software update that just got released a day or 2 ago sorts the issue
Click to expand...
Click to collapse
Will update the result of update if the new firmware hit my region.
So far my fingerprint work flawless as it should be after no reason lol.
Xperia 1 - July Firmware FPR Lag Solved/Fixed
As i mentioned before, after the july firmware my FPR works mostly every single time. I guess every phone is different or maybe you can try what i did, it may just work for you.
I did a factory reset using the "Software repair" function in the Xperia Companion with the latest firmware, now the UI is amazingly smoother and the FPR reader works flawlessly.
I have made a small video showing exactly how good the reader works now. If you have the time please watch it and also follow the steps mentioned above if you have the time to restore all the apps and setting, but trust me its better than just living with an awful finger print function.
https://www.youtube.com/watch?v=Rmtl1txPCIo&t=19s
accuracy fingerprint sensor on latest update has significantly improved..
but unfortunately for speed still remain same
It works perfectly for me what I have to get used to the power button, Although it is not necessary to unblock it
Enviado desde mi J9110 mediante Tapatalk
i faced the same issue this awhile
first the sensor worked perfectly but now its a mess
10 try's and 7 not successful
just updated to July security update but nothing is better
DanielMode said:
i faced the same issue this awhile
first the sensor worked perfectly but now its a mess
10 try's and 7 not successful
just updated to July security update but nothing is better
Click to expand...
Click to collapse
to me perfect, register them again
Enviado desde mi J9110 mediante Tapatalk
i did and also each Finger twice...helped a bit but still a gamble to have successful unlock
DanielMode said:
i did and also each Finger twice...helped a bit but still a gamble to have successful unlock
Click to expand...
Click to collapse
have you update to latest firmware?
i'm at 55.0.A.2.314
i tried 20 time now and jsut 1 time successfull unlock
Ditto, no problem with sensor. Clean it possibly?
Just updated to .314. Definitely notice a difference withj fingerprint sensor. Much more accurate.
not here ...mostly i pick up the phone from the table put the finger to the sensor and nothing....not even the display is getting on
then a double tap to see the lockscreen and its telling me i tried to offten ...trie again later
thats it....and i already rescanned my finger prints couple times.....and for the first few hours its working better but than back to the issiuse
DanielMode said:
not here ...mostly i pick up the phone from the table put the finger to the sensor and nothing....not even the display is getting on
then a double tap to see the lockscreen and its telling me i tried to offten ...trie again later
thats it....and i already rescanned my finger prints couple times.....and for the first few hours its working better but than back to the issiuse
Click to expand...
Click to collapse
did you already reset your phone after update?
nope cause the prob popped up couple weeks after i bought it new ....so before the update was out
To me alone with touching it is already unblocked
Enviado desde mi J9110 mediante Tapatalk
I'm on August update and I get this frequently. There is a bug somewhere on this and when I hit the fingerprint issue, I just restart the phone and its perfect again (well after initial pin login due to reboot haha)
It's quite annoying but haven't had time to figure it out. Something with music app running while locked or?

amazfit stratos 3 GPS issue

The update to 4.2.6 contains huge errors. All the tested outdoor activities don’t work with it. I have examined Run, Go, Hike, Biking.
After a short time it crashes. It shows senseless numbers (for instance a million of hours), then the data is lost. Newly starting it, this process repeats.
anyone have any solution for this?
blazzz_ said:
The update to 4.2.6 contains huge errors. All the tested outdoor activities don’t work with it. I have examined Run, Go, Hike, Biking.
After a short time it crashes. It shows senseless numbers (for instance a million of hours), then the data is lost. Newly starting it, this process repeats.
anyone have any solution for this?
Click to expand...
Click to collapse
Yes roll back to 4.2.5.0 which work like a charm. i don't know if anyone has informed Amazfit i did not.
winni21 said:
Yes roll back to 4.2.5.0 which work like a charm. i don't know if anyone has informed Amazfit i did not.
Click to expand...
Click to collapse
so you can roll it back to previous ROM version with factory reset or is there any other way to do it?
blazzz_ said:
The update to 4.2.6 contains huge errors. All the tested outdoor activities don’t work with it. I have examined Run, Go, Hike, Biking.
After a short time it crashes. It shows senseless numbers (for instance a million of hours), then the data is lost. Newly starting it, this process repeats.
anyone have any solution for this?
Click to expand...
Click to collapse
blazzz_ said:
so you can roll it back to previous ROM version with factory reset or is there any other way to do it?
Click to expand...
Click to collapse
you can with unofficial way from saratoga thread here: https://forum.xda-developers.com/smartwatch/amazfit/fw-tool-stock-global-international-t4031153
just FYI i've sent an message to the support yesterday.
here is their answer:
ello There ,
Thank you for contacting Amazfit Customer Support. We apologize if the products caused you any inconvenience.
Our tech team have located the issue, please kindly wait in patience for the optimize in the next firmware update.
Thank you for your understanding.
If there is anything else we can help you with, please let us know! FYI. https://support.amazfit.com/us/ is Amazfit official support website, you can have FAQ, User Manual & Operation videos of Amazfit products.
Hope you have a good day!
Sincerely,
Kitty
Amazfit Support
Ok,.. hopefully they will fix this bug. But they didn't mention when it's gonna come this update eh? ;/
Funny,
It seems the update is no more published (it is no more found when I clic on check updates)
Something is coming?
I also got in touch with Amazfit support, they wrote me new rom will be released within a week!
I really hope it's true because I got my stratos 3 a week ago and still I was not able to record a single activity!!!
deframat said:
I also got in touch with Amazfit support, they wrote me new rom will be released within a week!
I really hope it's true because I got my stratos 3 a week ago and still I was not able to record a single activity!!!
Click to expand...
Click to collapse
nice, to hear it! ...i can't wait anymore.. having the same problems all the time.
after a software update 4.2.7. i have still the same issue with GPS... do you also have guys??
In my case, the watch stops recording activities after like 5 min, No error message or anything.... I'm really unhappy with amazfit/Xiaomi.... Most of the tech related products I've bought in the last 4 years are from Xiaomi (inc. a stratos 2 that died after 18 months of use)... I'm really thinking that Xiaomi is no longer at the level they were a while ago or they say they are... Very disappointed... Let's see if this gets fixed or I just give up and buy something else
blazzz_ said:
after a software update 4.2.7. i have still the same issue with GPS... do you also have guys??
Click to expand...
Click to collapse
Just had this issue with the 4.2.7 firmware, plus notifications never coming thru not impressed and no sign of an update from amazfit
Hello, impossible to find a gps signal on my amazfit stratos 3. Thanks, Toni.

Question Pixel 6 fingerprint sensor calibration

Hi,
I had to replace my pixel 6 display and the fingerprint sensor with it. When I went on to calibrate the sensor with Google's calibration software, it says "Couldn't find the unique calibration software for this device" after trying to download the software. Has anyone had this issue? I would really appreciate any help on getting this fixed...
Thank you.
zapster27 said:
Hi,
I had to replace my pixel 6 display and the fingerprint sensor with it. When I went on to calibrate the sensor with Google's calibration software, it says "Couldn't find the unique calibration software for this device" after trying to download the software. Has anyone had this issue? I would really appreciate any help on getting this fixed...
Thank you.
Click to expand...
Click to collapse
Really, look at the other threads about the finger print scanner.
I am sure you will find the help you need there.
zapster27 said:
Hi,
I had to replace my pixel 6 display and the fingerprint sensor with it. When I went on to calibrate the sensor with Google's calibration software, it says "Couldn't find the unique calibration software for this device" after trying to download the software. Has anyone had this issue? I would really appreciate any help on getting this fixed...
Thank you.
Click to expand...
Click to collapse
Have you tried this? https://www.xda-developers.com/google-pixel-6-fingerprint-sensor-calibration-tool/ You need to use Chrome to d/l this I believe.
I'm having the same issue. I've searched the forum and don't see a answer to why the software isn't downloading.
Thank you all for the replies.
vandyman said:
Really, look at the other threads about the finger print scanner.
I am sure you will find the help you need there.
Click to expand...
Click to collapse
Okay, I'll try again.
bobby janow said:
Have you tried this? https://www.xda-developers.com/google-pixel-6-fingerprint-sensor-calibration-tool/ You need to use Chrome to d/l this I believe.
Click to expand...
Click to collapse
Yes, this is where I got started actually.
44Stretch said:
I'm having the same issue. I've searched the forum and don't see a answer to why the software isn't downloading.
Click to expand...
Click to collapse
I somehow got in contact with google support yesterday, but the "fingerprint scanner guy" was busy they said, and they'll contact me via email. I will post here if they give me a solution. I was wondering if flashing the factory image will solve the issue.
You ever hear back? I'm on the phone with Google and they don't even know about the fingerprint calibration software. They want to warranty my phone, but I didn't go through an authorized repair so we'll see.
44Stretch said:
You ever hear back? I'm on the phone with Google and they don't even know about the fingerprint calibration software. They want to warranty my phone, but I didn't go through an authorized repair so we'll see.
Click to expand...
Click to collapse
I didn't get a proper response from google. However, I got a response in an iFixit forum.
"Hey Tilan, speaking as a Google Certified Technician, through the pixel repair process, there is currently issues with the finger calibration connection via Windows. So far, all of my store’s computers are not able to properly run the fingerprint calibration. The only time that I was able to make it successful was through another android phone, in this case was my Pixel 5, and another Chromebook. Got news that some other location starts to have it working on their computers, but don’t take my words for it"
I still haven't tried this though.
Having the same issue for the Pixel 6 Pro after screen replacement.
Spoke with Google Support and they mentioned that the December update should solve the issue.
Fingers crossed as I haven't received the update yet.
Hopefully it works after the update.
saif uddin said:
Having the same issue for the Pixel 6 Pro after screen replacement.
Spoke with Google Support and they mentioned that the December update should solve the issue.
Fingers crossed as I haven't received the update yet.
Hopefully it works after the update.
Click to expand...
Click to collapse
I received an update on Dec 14th for pixel 6. Unfortunately, it didn't fix the issue
saif uddin said:
Having the same issue for the Pixel 6 Pro after screen replacement.
Spoke with Google Support and they mentioned that the December update should solve the issue.
Fingers crossed as I haven't received the update yet.
Hopefully it works after the update.
Click to expand...
Click to collapse
Hi,
Did you get the update? and more importantly, did it fix the issue? it didn't for me.
zapster27 said:
Hi,
Did you get the update? and more importantly, did it fix the issue? it didn't for me.
Click to expand...
Click to collapse
Same with me either.
Even the latest security patch didn't work for me.
But swapping the old fingerprint scanner from the broken screen to the new screen worked.(It did not even required calibration as it recognised the fingerprint straight away).
Just a really poor launch by Google. Buggy software everywhere.
Are there just some people's FPs that just work well with many diff kinds of phones and with both optical and ultrasonic FPS? I've used Samsung's versions, OnePlus and Google now and I never ran into any issues using their FPS.
saif uddin said:
Same with me either.
Even the latest security patch didn't work for me.
But swapping the old fingerprint scanner from the broken screen to the new screen worked.(It did not even required calibration as it recognised the fingerprint straight away).
Just a really poor launch by Google. Buggy software everywhere.
Click to expand...
Click to collapse
This issue was reported to google at https://issuetracker.google.com/218761008. follow it for more updates
I am also having similar issues. Did anyone find a solution?
saif uddin said:
Same with me either.
Even the latest security patch didn't work for me.
But swapping the old fingerprint scanner from the broken screen to the new screen worked.(It did not even required calibration as it recognised the fingerprint straight away).
Just a really poor launch by Google. Buggy software everywhere.
Click to expand...
Click to collapse
I also tried to swap the fingerprint sensor from my old screen to my new screen now. It's a bit tricky as I wasn't able to make it perfectly centered / flat the first time, so I had a lot of issues first to get it to read. I opened it up again, cleaned the back glass for the sensor cutout, and used a heat gun to melt the glue and was able to get it centered and flat this time.
Thanks for the tip!
It feels like the calibration software isn't going to be working anytime soon, and this is the way to do it for now.
Is there really no way to get the fingerprint scanner working again after a screen repair? There must be a way....
my pixel 6 screen got cracked which i bought from australia where can i get genuine screen ,i stay in india
imranqd said:
my pixel 6 screen got cracked which i bought from australia where can i get genuine screen ,i stay in india
Click to expand...
Click to collapse
Rather bad form to tack your question onto an unrelated thread. But, if looking for parts, iFixit. Google opened a parts store in collaboration with them.
Hello
Im on same situation, my display are broken... any new about software of google?
Btw, anyone recommend a display?
Best regards
any solution for this , my display got broken , bought display from ifixit its on the way ..should i swap the sensor or not , i think swapping is tricky i need to keep the sensor which comes with the new display .. please help me regarding with this .

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