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Good Day,
I am starting this thread to provide general updates and information on current or future products. In addition, at times I will address rumors where applicable.
Request-
1. I travel a lot, especially this time of year as there are numerous events. In addition I am also responsible for notebooks, netbooks, desktops, monitors, networking, audio, motherboards and video cards as part of the Technical Marketing umbrella so the majority of time I spend on forums and assisting users has to be segmented and is usually on my personal time. Having a family also interferes with my personal time as do 14-hour flights.
2. As such, when sending Private Messages please include a contact email address and the serial number of the unit. It will greatly assist me in ensuring that return contact is quicker and less obtrusive.
3. In the very near future, there will be additional ASUS technical support on this site and other Android centric sites for our Tablet products. Obviously this is an extremely important service for our valued customers and the direct feedback allows us to further improve the products.
Items- 3/8/2012
1. For users with the WiFi/BT dropout problem we expect additional materials or replacement units in stock at the repair depots by 3/12. We apologize for some of the lengthy waits a few customers had to endure but it will be solved shortly.
2. As to the rumors of a hardware fix for WiFi/BT dropouts, the actual fix is just ensuring that the hardware utilized in current units is performing to tested standards. Basically to ensure this level of compliance we are replacing components within the WiFi subsystem on an as needed basis and then testing the units before shipment.
3. I am still responding to messages sent during my last two events at the end of February and beginning of March. I should be current by the weekend.
4. I will have some exciting news in about two weeks on the TF201.
5. Expect to see a .16 or later release in the near future with further tweaks and updates.
Rumors - 3/8/2012
1. As to various rumors or threads about every unit having a problem, the numbers indicate otherwise as evidenced in the CNET article and an upcoming followup. While not dismissing there have been some problems, the return/repair rates are no greater than other competing products based on current data and are actually lower than several. I am not going to defend us 100% as like with all manufacturers we have areas of improvement.
2. That being said, I want to discuss a certain population of users who complain about multiple unit problems or seem to have every problem that is discussed in a forum.
a. Of these problem repeat users, around 71% (varies on a monthly basis) never responded to direct communication attempts.
b. Of the remaining users (around 30%), we directly assisted 9% of these users and confirmed actual unit problems. Of the remaining 20% or so, we could not verify all of the problems reported (multiple units, service, returns). However, I would like to give two examples that generally mimic a lot of this 20% contact.
2a- User reported in the forums and private messages purchasing and returning 5+ units, all of which had various problems. Actual purchase history indicated only 3 units purchased and for each purchase the user called for an RMA number, was granted an RMA number that day, and yet returned the unit the next day to the retailer and purchased another unit and then cycled the same process for the next two units. This user also has a repeat history of doing this process for other items including notebooks over the past couple of years and then claiming to receive a new product after said complaints. We tracked down one problem unit based on purchase/serial number history and guess what, no problems discovered and in fact the GPS works wonderfully on this unit as I sit here testing it. As to the other two units, we will locate and test those also.
2b - Users posted numerous times about a multitude of problems and yet would not return the unit for an RMA or replacement and instead offered to quit "*****ing" in the forums if we would provide a free unit, replacement unit or upgrade. We still do not know if said user or users actually owns a unit or not. (note - had this situation play out several times with users in this forum and other forums)
2c - Total number of users we tried to assist reporting multiple TF201 problems - 43. I will leave the math up to you.
Also be aware that some companies will instruct personnel to post problems, complain about products or services and generally ensure some type of problem is mentioned numerous times while pimping their own products in forums. In addition, also be aware that legal representation from firms or users looking for a quick handout or settlement might be doing the same. I know several PMs I have received looked exactly like a legal beagle wrote the questions expecting a response that can be used in trial, especially once you run the message through heuristics. Of course, I could be incorrect and those questions were from extremely articulate individuals with product law knowledge that I apologize to for not answering the questions in requested detail.
As I stated before, I am not excusing any problems actually experienced due to a manufacturing defect or service issue. We certainly can and will improve but based on the hard numbers, what I am seeing is in alignment with most electronics and for the "A" users posting here, just do a search for WiFi, Screen bleed or lockup problems at their forum. This launch has been a humbling process in several areas, we fully recognize it and will improve our services and responses as quickly as possible.
At the same time, the amount of effort we expend tracking down false or misleading reports only serves to disrupt services to valued customers. I know this is part of doing business but it does not make it right. Just my personal opinion.
3/9/2012 Update:
General Comments-
1. Thank you to any members contacting me and including their serial number and email address, it really helps as I now receive email notifications directly once a PM is generated. It will cut down on the time required to respond and allow me access to requests regardless of travel or event schedules. I have one last request, please ensure the email address provided is current and working. About 25% of the email addresses provided yesterday bounced back. I think we cleared all of those up by this morning.
2. I will be working with our North American Service and Customer Care group shortly to train individuals to assist in tracking forum problems (product or service), product suggestions and in providing consistent information to our valued customers in this forum and others. Once we roll this out I will make an introduction to the new team members and contact instructions. I will still be available but will concentrate more on product trends and technical aspects of the hardware and software as this is my primary job responsibility. Of course, if you into a roadblock feel free to contact me.
3. Even though I am North American centric, I am still assisting international users at the moment. Hopefully, those users who contacted me over the past two weeks have been contacted by a regional rep today. If not, probably no later than Monday. In the meantime, the same requests I have asked of our Customer Care group for direct forum support in North America has also been requested of our other regions.
4. I apologize for any delays over the past couple of weeks and I should be current by Sunday night.
Product Comments-
1. Speaking of trends, I have noticed a pattern in several messages over the last couple of weeks with people complaining about slight pauses, hitches or browser closures. One item that seems to be a common thread in most of the messages is that the user recently downloaded the Chrome Beta. I will start a separate thread on this after I speak with Google/Nvidia on Monday. However, if you are up for wasting a few minutes and have these symptoms, please uninstall Chrome, reboot, uninstall Flash, reinstall Flash and see if the native browser works any better along with general system responsiveness.
3/20/21012 Update -
1. I will be back to the forums on 3/22/2012.
2. We will have a major ICS update (.19) arriving shortly (might be .20 now).
3. We will have a major announcement on the TF201 in the near future.
4. We will have dedicated forum assistance starting in the near future.
3/22/2012 Update -
1. I am back for the next few days. I will get caught up on messages and updates shortly.
2. The next firmware update is in qualification testing now. We are also working on solving some flickering problems reported by a few users and hopefully that will be addressed in this next release.
3. The announcements on the TF201 (not being canceled as speculated) will occur as soon as I have a release to do it.
4. Full time forum support at a few Android centric sites will be launched in the near future as discussed.
3/26/2012 Update
1. Firmware Update 9.4.2.21 will be released by 3/30 for North America. Updates and fixes galore for the lack of better words.
3/29/2012 Update -
I hope to announce some TF201 updates in the near future. We are finishing testing and should be able to discuss the update shortly.
4/2/2012 Update -
Still working on the details regarding the announcement and once finalized it will be released as quickly as possible. In addition, I have gathered additional details from a few users who are seeing locks or weirdness after playing a Tegra 3 optimized game after a few hours. I will be in California next week to work with NVIDIA and Google on this problem and browser slowness or closure that a few users have also reported.
4/5/2012 Update -
I guess the cat is out of the bag in regards to the planned announcement discussed above. I cannot comment officially at this point but will provide a detailed update once released to do so. In addition, if you PM me, please include an email address for contact within your message. It will greatly facilitate receiving an answer.
4/9/2012 Update -
I am in California this week to meet with Google, NVIDIA and others on current software packages and upcoming products so there will be some delays in messages. As for the GPS Dongle program on the TF201, we will make an official announcement (program details and registration) next week.
4/20/2102 Update -
Please contact me if you are a North American owner and have any issues with the GPS dongle. To date, testing has proved successful on a wide variety of units but we want to ensure a pleasant user experience. Also, working on validation testing on a new firmware image now.
4/27/2012 Update -
We are still validating a new firmware release. We are also tracking user reported issues with Tegra 3 games, WiFi Direct and some continued random reboot/lock problems with a few units. Based on current regression testing at HQ, NVIDIA and Google it appears we will need to swap out a few units to pinpoint exact user problems. For the unlocked audience, we have requested a version of NVFlash that works properly for users who unlocked their units.
5/3/2012 Update -
We have new NV base code that is undergoing validation testing now. I will released this firmware to a few beta users in the near future. It addresses random reboot/lock problems among a few other items. In addition, we are still working with NV and Google on code changes to address browser issues once multiple browsers are installed and Flash is not uninstalled and reinstalled again after a cold reboot.
5/9/2012 Update -
I have been out with pneumonia but will have messages forwarded to the Customer Care Team.
5/10/2012 Update -
I will provide test build 9.4.2.25.2 to a few power users tomorrow that addresses ANR problems identified with NVIDIA and Google. If this tests out fine, we will release as general beta to a wider group and then qualification release for users. Various browsers use different WebKit versions and thread priorities, which create some of the problems users with multiple browsers have been experiencing and even with other applications.
I got my refund from you guys (dock+ tablet+ shipping) thanks again! Hai trat was wonderful! Keep up the good work!
Don't let people discourage you!
Sent from my PG86100 using Tapatalk
Can you post a "procedure" or "guide" to obtaining full refund based on displeasure with GPS performance? Along with detailed information on who is "qualified" and who "isn't".
Gary Key said:
4. I will have some exciting news in about two weeks about the TF201.
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Click to collapse
Exciting! After returning mine for a bright pixel and being tabletless for a month, I'm hoping... price break or updated hardware with bulletproof GPS, Wifi, Bluetooth, and no light bleed. Now that there are 2048 x 1536 resolution tablets out there for $499, the value proposition doesn't work as well as it did even if the TF201 didn't have the alleged level of errors people are stating.
Very good post Gary, it really does make a difference to my own personal view on Asus.
I very much doubt that any other manufacturer would put as much effort into backing their product.
Please keep visiting and putting various issues at ease, its what makes a big difference, although you will never keep everyone happy.
Very interested to see whats in store for us with future updates etc .. keep us posted.
P.S. I wish there was a UK based Rep on the forums too.
this is exciting news!
Thanks for the update and hopefully wifi/bt dropout will be fixed soon!
Thanks for getting me my refund Gary I cant wait to buy the next Asus tablet that comes along.
Can't wait to hear the "exciting news" about the TF201 in a couple of weeks. Except, now you have me getting all anxious again!
Good to see you guys really taking care of the issues and in contact with the users
Thanks for taking the time to come to the forums and put a face to Asus. Not many companies will reach out like that, and it's much appreciated. I know all you mainly hear are the negatives, so as a new prime owner as of yesterday, I can tell you thus far I'm very happy with the device.
Based on the level of community involvement and my brief experience with the device so far, I'd be more than comfortable recommending an Asus tablet to friends or family.
Thank you Gary, good on you!
but please get rid of your ugly
- https://discussions.apple.com/thread...art=0&tstart=0
in the signature. No insult buddy, but many people are allergic to apples. You might try dates or a link to figs, much sweeter...
We all agree on being happy not having to post in that thread and this link makes another great and exceptional statement little.
Give me a thanks and help me survive till the 17Th or so
Gary,
I have emailed a few times with requested info but never heard back. If I am doing something incorrectly, please let me know. I did hear from your friend in the repair center and he suggested waiting until parts come in. Unfortunately, I lost his name and email address. If you could send that, I would like to email him and now set up the return. I bought mine before GPS was removed from the specifications and was very disappointed to see that development as that is why I bought the Prime over the iPad 2.
Thanks for any info.
MBO
Sent from my Transformer Prime TF201 using Tapatalk
Gary, thank you for the update.
I happened to have received an email from an someone outlining the steps at first and this was the first response:
Dear ,
Thank you for contacting ASUS and providing your feedback. I do apologize for your inconvenience. In the meantime I would suggest you to have it reset to the factory default by going to the 'settings' -> 'Backup & Reset' -> 'Factory data reset' (Please backup all of your personal data before this process) and please let me know if the problems still persist after this process. I'll be providing you with overnight shipping label to have the unit sent in for service. (Please provide shipping address for the process) You may also contact us at 888-678-3688 if you have any questions.
Thank you,
-Asus Tablet Team
I did as the email stated with no improvement. I then requested this.
Thank you for the offer, but I am going to send my Prime back to Amazon if I can't get a new fully tested unit from Asus directly. The reason being I don't feel I should have to wait for Asus to fix my new tablet I bought. I would consider keeping it if Asus was willing to ship me out a new unit so I don't have to wait for it to be fixed. If there is some way we can work this out so I don't have to go without a unit and one that has been fully tested that would mean the world to me, since I use it everyday.
I did the data reset and still the same issue. My Prime also has screen bleed, no GPS at all and washed out colors even when not in power saving mode.
Please help a loyal Asus customer.
Thank You
To which Asus responded
Hello,
We can only provide you a waranty service but if you are still within warranty with Amazon we recommend contacting them if this will be a faster process for you that will shorten the waiting time to have a unit.
Thank you,
Rodel L.
So I did exactly that, and boy am I glad I did. My new screen has saturated colors, wifi is about the same, I haven't tested the wifi/bluetooth experience yet.
Thanks for the update
Gary,
Thank you for coordinating the efforts to fix the problems and for all the communication with the forum members.
I pretty much gave up on the Prime because I need a strong WiFi performance and also need the WiFi to work simultaneously with BT. I also lost confidence on getting a Prime without bleeding since all 4 units I got had the problem. I returned my 4th prime and will wait for the Infinity. It will be a long wait but having the higher screen resolution is an added incentive.
We do have some unanswered questions about the Infinity that I was hoping to know the answers so I am not waiting for a product that would not meet my needs:
1) Will the WiFi work imultaneously with BT with no performance impact on either one, on the Infinity? I believe some users spotted on the FCC filing that this will not work on the TF300 so I am wondering about the Infinity?
2) Will the TF-201 docks be compatible and color matched with the Infinity? My dock is non returnable so I will need to sell it if that's not the case.
Thanks in advance.
Thanks for the updates, Gary.
The number one thing that will drive away my business is when companies are completely unwilling to engage their customers honestly. It's refreshing to see you guys take a different approach.
Asus' attention on these forums is also what made me take the plunge with the TF201 purchase even after reading all the alarms raised here. I can only encourage as much transparency as you can possibly provide, which I think helps quell some of the crazy bald speculations that some people try to pass off as facts around here.
For what it's worth, I think it's totally fair for Gary to point to the forums of *other* manufacturers. The "just works" myth is deeply ingrained in so many people's heads despite lots of evidence to the contrary. Noting that *all* products have some growing pains at launch injects a much needed dose of reality into the discussion.
(short story: I was frustrated with the WiFi signal on my Prime this morning and asked my wife if I could use her iPhone 4S to test throughput. I tried opening up speedtest, but the App Store was totally hung. I asked my wife about it and she said that problem happens often and can take hours to resolve itself.)
Thanks Gary, really appreciate the frank information. It is certainly eye opening to see the behavior of some members, though honestly not totally surprising.
I do have a question though, I have been searching high and low for an english-only dock in Canada, but even the CBIL units are hard to come by. I'm going on a large trip in April and was counting on having this dock in January or February, but now I'm starting to get nervous. When will Canada see the english docks in numbers where we can actually get them?
Thanks again.
I appreciate you taking the time to post this. Its good to have a voice to balance what on first site can seem like a lot of negative posts. I'm looking forward to the next two weeks.
Sent from my HTC Desire HD using XDA
After reading this post i'm officially an ASUS fanboy now. Thx gary, thx Asus.
All i can say:
<3<3<3
"I am not going to defend us 100% as like with all manufacturers we have areas of improvement. "
For me this is the difference between a good company and a great one. Making awesome products (the transformer prime is atm the best tablet in the world, yes even after ipad3 release) and still having the cojones/modesty to say they're not perfect and they try to improve.
Thats what i really dislike about those Apple guys. All you ever hear from them is "we are best best best". If you really look closly at it, they are not better than anyone. They just spend much more on advertising.
[e]
Techie2012 said:
1) Will the WiFi work imultaneously with BT with no performance impact on either one, on the Infinity? I believe some users spotted on the FCC filing that this will not work on the TF300 so I am wondering about the Infinity?
Click to expand...
Click to collapse
BT will always have an impact on Wifi. Its radio signals, they interfere with each other. This issue is not unique to the prime. So if you turn on BT your wifi speed will be slowed down. It even happens on laptops.
I went through two units, before giving up. The first unit had reset issues even after .15 update but the GPS worked when outside (not for GPS use in a moving vehicle.) The second unit did not experience resets, but the GPS failed to work and the WiFi reception was poor at best. I really want to like the Prime, but until they produce a consistently error free products I am going to wait on the sidelines. What type of QA did ASUS do on this product prior to release(We obviously know at this time what they DIDN'T do, it went from Alpha Test to Manufacturing, and skipped the whole Beta Test thing)?
I appreciate all of your hard work, but ASUS really has a PR problem. Most of us on this site are advanced users, and or IT Professionals living on the bleeding edge, as such we (at least myself) have the ability to recommend products and services to our companies and friends( I field at least 20 calls a week from friends and family members seeking advise on tech purchases.)
I couldn't in good conscious recommend this product to a non-tech. individual with it current list of issues, mainly GPS(I know this feature has been removed from the list of specs, but almost every Android Tablet out has this feature, and this IS a premium product), weak WiFi Signals, and problems with WiFi/Bluetooth On at the same time. This is not a 1%, 9% but probably %99 issue with the currently released units.
Again, the average users will not know the difference or know what to look for, but this doesn't excuse the fact that the problem does exist. Most people didn't know the Ford Pinto would explode if it got hit from the rear, but Ford did, and while this is not a case of people getting injured or killed, but the result is the same, if a company knows that a product had a defect, i.e. the GPS you should fix the problem, not make the spec. magically disappear. The right thing to do is apologize, engineer a fix, swallow the expense and learn a lesson and move on, not sweep it under the rug and fix it on the next product released.
I would have a lot more respect for ASUS if they would have chosen the right way to fix the problem, not the least costly to the Share Holders.
I am not a fanboy of any company but tech itself, I like certain Android based products, I also like Apple products and Microsoft as well, I think competition is a good thing, and I enjoy using and learning about all Operating Systems and associated technologies, I would get awfully board being a Fanboy for a particular company (be it Microsoft, Apple or Google.)
One last point, I would also re-train you Technical Support Staff to NOT advise a customer that he can go online and purchase a replacement Power Supply on your Online Store, instead of going through the process of getting an RMA for the defective power supply (The USB Cap came loose and I would have to pull it by the cord to disconnect it, also if it was plugged in upside down I was getting shocked when touching the back of the Prime.) It would be one thing if I was outside my warranty period, but 7 days is another. The information for this is under: ASUS Service No=1701380; Rma No=USG7222490. I returned the unit because it was rebooting (as described above.)
thanks Gary for the updates. still waiting to hear back from a few messages I sent. I know you are swamped with messages. but thanks for starting this new thread and clearing up a majority of the rumours floating around. also for indirectly calling out the users who are trying to take advantage of a situation. I see them here on online and catch them in their lies. they always changing up their stories and brag about unneccessary details or claims. funny to see one or 2 of those people, take advantage of situation, posting in this thread...now that is classic.
I'm glad you cleared up the fix rumour. which always made sense and sounded very plausible.
Anxious to here what's this new exciting news you speak of concerning the Tf-201. I have some good hunches on what it might be but it'll be best to let you convey that instead of starting up new rumors n speculations.
looking forward to new .16 update. I figured we would be getting one soon.
Also, many people here on this forum think with you being Technical Marketing Manager, you are just here to do damage control and tell users anything, including lies or misleading info. I personally, and probably alot more users also, never got that impression from you or have seen evidence of that actually occurring. I for one am glad you came to help out on the forums. Regardless if it was voluntary or if after the the issues started popping up. it doesn't matter. what does matter is that Asus is showing that they are trying Tonto the extra mile and work with users on the issues. I know its not possible to help everyone else at once. that's why some may feel like you haven't addressed them fast enough. Sorting these issues out takes time. plus add in all the false reports, misleading info, and people trying to take advantage of situation and all that only delays things even more so.
I have never seen this kind of involvement from a device manufacturer before and its appreciated. it shows alot about how Asus cares about customer satisfaction and will try to uphold that value.
this new thread by you was needed. glad to see it finally surface. hopefully will make the trolls go away now that they know we on to their tactics...lmfao. As most of us should know who example 2a. is speaking of.. I never really believed him anyways. he got caught up in lies and still lying. lol if he smart he should just quietly vanish into the night. I love it, people getting put on blast. finally exposed!
I've started this thread to just get other developers opinions,
I started developing Android applications about 8 months ago with a friend (both of us had no previous experience) and after a shaky start thing picked up. We had some applications that floped and some that slowly picked up.
Heres the problem, Google Play now allow users rate the app in "Helpfulness" which don't sound like such a bad idea but it don't work. Ratings that are at the top are not relevant to the app anymore, there old rating referring to problems with the old version, and whats worse is I can't see them going down. Think about it if they are at the top their getting more coverage people are likely to hit "helpful" because they THINK it's helpful, and why would you go though the comments if you like the app... you wouldn't. So that really favors bad comments. This problem is not just with happening to us it's the same on many apps, I saw one the other day dated from 2010!?! how does that help!?
Anyway I just wanted to get other dev's opinions on this, is it affecting you or am I just missing the point?
Ok, so I'd like to say that I have been really patient with this issue and refrained from posting about it until I had a definite answer. Excuse me for the long post in advance.
So, about a month ago, I was having some really annoying issues with my 6P. First it randomly rebooted and formatted itself, then after this I had terrible signal and performance was hugely lacking. I contacted project fi support about the issue and they promptly sent me a replacement device. No problems no complaints.
Fast forward a little bit. New device arrives, works beautifully and the screen is actually much cooler than the old device ( weird but thought i'd mention it). Anyways, I activate it then go onto fi.google.com to make sure I have nexus protect on the new one to prevent the stress of accidentally throwing $700 down the toilet... literally. I removed it off of the old device because I didn't want there to be a redundant charge on my bill, ya know save money and ish. This is where it got kinda frustrating.
So, if you didn't know, the protect plan transfers to your rma device automatically. Nowhere on the website does it say this. So when I went to enroll the RMA device, I saw no option to. I had already cancelled the protection on the other device because of common cents (intentional pun). but apparently when you do this it doesn't allow you to enroll the RMA. Period.
So I got on to support chat and kept getting the response saying there is absolutely no way to re-enroll my RMA device. (I would like to stress that I read everything possible when i was going to cancel the device protection plan and there was NOTHING saying that it would transfer to my RMA device and NOTHING saying that I wouldn't be able to enroll the replacement if I cancelled.)
I got an email the next day from two different people saying they were looking into the issue and trying to resolve it and wanted some more details from me. I responded accordingly. Then today I got this awesome email from them saying the followning :
Thank you for contacting Project Fi Support and for your continued patience. I hope you're having a great day! My name is Javier and I am one of the specialists working on your device protection issue. I'd be more than happy to update you on the status of your device protection enrollment. You'll be happy to know our engineering team has added the device protection eligibility to your Nexus 6P. You can go to
fi.google.com/account#plan and simply enroll by 04/10/2016. You can also log onto your Project Fi account online.
Click to expand...
Click to collapse
Needless to say, I have never had a better customer support experience. The people were super concerned about the situation. One guy spent a really long time trying a lot of things to no avail. And even after I got off support chat I still was receiving support from them. They resolved the issues promptly. I am so grateful to be part of a wonderful experience.
TL;DR - Project Fi is the best freaking cell phone carrier I've ever had and I have zero complaints. Also, device protection will transfer so don't try to do it manually because there is no need.
How my dream phone mi5 became a nightmare for me!!
Mi5 was my dream phone, I had created a post at miui forum...
But 10 days and mi5 became a nightmare for me!!
I had fell in love with speed and beauty of the phone, with hybrid case it look so cool. People were jealous of it. But happy time ended soon...
Don't go for looks, they deceive you...
And what do i need to say about build quality, aluminum gets dent on simple force. You have to use super hybrid case.
The mi Protect Scam
I called the Mi Assist for activation of mi protect, but it wasn't activated even after calling 5 times. When I went service center, they don't have any spares parts for the mi5 phone... Why the hell you sell mi protect when you don't even have the provisions. Funny thing was mi assist marketing department, called me to insure my other devices... I always said first activate for what I paid for... Mi protect is a scam, indeed.
Just a hype, no global stable ROM for Mi 5
Mi 5 is your flagship, how come Xiaomi team are so lethargic about global ROM. If you can't be loyal to global users then why you made fake claims and why Xiaomi released the phone for Rest of the world.
The Amount of defective Mi5 phones are too high....
My camera had defect, home button wasn't responsive to soft press, over heating,I waited with hopes for updates but i lost mind when physical defect were discovered in camera. Im freelancer which demands me to use front camera for live assistance. My assignments are international (European) so phone is the only way of getting connected anytime and anywhere. Clients started complaining about white dots on my videos and phone heated too much while live assistance. It made impossible for me to continue and which spoiled my ratings.
I immediately went mi service center, thank god engineer at service center confirmed the defect in phone. The engineer tested for water damage and physical damage. After confirming device problem, he issued fault in device memo. Which helped me to request for replacement. It was luckily 10th day, from the date of purchase... Finally, successfully request was submitted.
Bluedart guy came within an 24 hour and picked up the phone.
The replacement product was also defective!!!! Xiaomi dont have any polices for get a defective replacement!
BIGGEST MISTAKE OF MY LIFE.
I'm without a phone and also I sold my iPhone 5s for Mi5!! You can refer my post where I mentioned about selling iPhone 5s for Mi5. Thought iPhone wasn't great but going for Mi 5 was a mistake.
Spoke to customer care of mi India but they are hopeless and clueless.
They kept me on hold for asking trivial information, which wasn't related to my problem. Just for the sake of passing time. They keep on hold and after coming back from hold they speak as if they are talking for first time. Im fedup of the harrasment. I even said to deduct shipping cost and refund me the balance amount but they are so rigit.
The service which mi india provides is a pure harrasment.
I wish mi.com had refund policy and I move away from this hell. I'm disappointed and without further loss... im sure mi phones are having high chances of being defective as only lower variants are available which are unsold stock of china.
I can't afford this to be repeated.
But let's face it, Mi won't give refund.We all have to learn something from here. And beware of the mi policies and services.
There are too many problems in Mi5. Xiaomi need to fix what it can via software updates, ASAP. Also, this is a honest review for mi 5 which will help many buyers to know the real face of mi5 and mi. Only the engineer at service center was indeed helpful, I accept that. No doubts about other products, but people need to know the honest reviews not just fanboys flaunting just cause of getting forum credits at miui forum. Cause we build expectations from it and get disappointed.
The miui forum has hardly any use, just legal spammers for credits. When its time to help, they turn deaf ears. Very few helpful mods, which are hardworking....
Hope this helps users before making decision for Mi 5and also an eye opener for Xiaomi...
XDA is great, I missed you.
After a long time I'm posting on XDA. I use to own Samsung galaxy grand and s2...
I don't know how you using your phone...
Sent from my MI 5 using Tapatalk
yiwsg said:
I don't know how you using your phone...
Sent from my MI 5 using Tapatalk
Click to expand...
Click to collapse
Mate, can you please elobrate??
This doesn't sound very good. Hopefully your experience isn't encountered by others
unfortunately, this seems to be the real situation with so appreciated Mi 5 at the moment.
I was so eager to read each news and announcement about it, I was waiting for a really great phone with affordable price for so long, and in the end, it seems that all of us got just a big hype around quite troubled phone.
some of the issues with the phone could be theoretically solved in the future:
- shaky video recording could be improved by pairing EIS with existing OIS
- overall photo quality could be improved by using some 3rd party app and/or different camera driver
- not-so-widely adored MIUI could be replaced with some custom ROMs after kernel source is released
- one could try to be more cautious and not brake/bend the phone
- Xiaomi support could start acting as a useful service
- useless MIUI spam forum could be closed and people could get their unlock code without a need to post >500 "great"/"awesome"/"cool" replies on the newest Mi 5 screenshot
but, for some of those points Xiaomi has to change its own policy.
that's something, I'm afraid, we will not see in at least next 3 to 5 years...
had the phone from day no such issues.
not a single one u have pointed out.
berz said:
had the phone from day no such issues.
not a single one u have pointed out.
Click to expand...
Click to collapse
Had mine for weeks now and not seen any of those issues either.
berz said:
had the phone from day no such issues.
not a single one u have pointed out.
Click to expand...
Click to collapse
skoobee said:
Had mine for weeks now and not seen any of those issues either.
Click to expand...
Click to collapse
Good to know
Can you tel from where u guys bought it??
Thanks
tnttrx said:
- useless MIUI spam forum could be closed and people could get their unlock code without a need to post >500 "great"/"awesome"/"cool" replies on the newest Mi 5 screenshot
...
Click to expand...
Click to collapse
I agree, mainly, in that point. What a sh*t* forum!
Same here
I´m very disappointed too.
There are a lot of small things that bother me:
Alarm doesn't work unless you interact with the phone (even hours later)
Delayed synchronization on almost all application, (notifications coming all at once after 10 min, WIFI or 3G)
Camera focus working really bad ( tried with different applications, all of them with bad results )
Contacts or Calls stopping working from the beginning
Spotify doesn't play next song unless you open the app
Even I have problems connecting to Xiaomi Band 1s
I had a Galaxy S3 and a Nexus 4 before and these things are very annoying. I have to use another mobile to wake up in the morning....
I can't wait to install cyanogenmod.
Anyway I'll never buy a Xiaomi again, I hate MIUI and after all this I prefer to pay more and have a good experience with a nexus.
Maybe this thread should be tweeted to Hugo Barra & Xiaomi. See if there is any response.
SlyUK said:
Maybe this thread should be tweeted to Hugo Barra & Xiaomi. See if there is any response.
Click to expand...
Click to collapse
you've just got:
+10 Experience
+3 Prestige
reason:
Agreed!
post your Mi charger photo to earn a medal!
:laugh:
tnttrx said:
you've just got:
+10 Experience
+3 Prestige
reason:
Agreed!
post your Mi charger photo to earn a medal!
:laugh:
Click to expand...
Click to collapse
So daaamn true )
SlyUK said:
Maybe this thread should be tweeted to Hugo Barra & Xiaomi. See if there is any response.
Click to expand...
Click to collapse
Haha, I already did. He doesn't respond.
DBZo07 said:
So daaamn true )
Haha, I already did. He doesn't respond.
Click to expand...
Click to collapse
What a surprise !
I have another big problem with this phone. After I made a factory reset the phone got locked and needs to be activated. The device is associated with an existing Mi ID account that I never registered and is completely unknown to me, as is of course the password.
I've spent hours on their forum to get some answers on how to reassociate my phone to my own ID number. So far with no sucess.
DBZo07 said:
How my dream phone mi5 became a nightmare for me!!
Mi5 was my dream phone, I had created a post at miui forum...
But 10 days and mi5 became a nightmare for me!!
I had fell in love with speed and beauty of the phone, with hybrid case it look so cool. People were jealous of it. But happy time ended soon...
Don't go for looks, they deceive you...
And what do i need to say about build quality, aluminum gets dent on simple force. You have to use super hybrid case.
The mi Protect Scam
I called the Mi Assist for activation of mi protect, but it wasn't activated even after calling 5 times. When I went service center, they don't have any spares parts for the mi5 phone... Why the hell you sell mi protect when you don't even have the provisions. Funny thing was mi assist marketing department, called me to insure my other devices... I always said first activate for what I paid for... Mi protect is a scam, indeed.
Just a hype, no global stable ROM for Mi 5
Mi 5 is your flagship, how come Xiaomi team are so lethargic about global ROM. If you can't be loyal to global users then why you made fake claims and why Xiaomi released the phone for Rest of the world.
The Amount of defective Mi5 phones are too high....
My camera had defect, home button wasn't responsive to soft press, over heating,I waited with hopes for updates but i lost mind when physical defect were discovered in camera. Im freelancer which demands me to use front camera for live assistance. My assignments are international (European) so phone is the only way of getting connected anytime and anywhere. Clients started complaining about white dots on my videos and phone heated too much while live assistance. It made impossible for me to continue and which spoiled my ratings.
I immediately went mi service center, thank god engineer at service center confirmed the defect in phone. The engineer tested for water damage and physical damage. After confirming device problem, he issued fault in device memo. Which helped me to request for replacement. It was luckily 10th day, from the date of purchase... Finally, successfully request was submitted.
Bluedart guy came within an 24 hour and picked up the phone.
BIGGEST MISTAKE OF MY LIFE.
I'm without a phone and also I sold my iPhone 5s for Mi5!! You can refer my post where I mentioned about selling iPhone 5s for Mi5. Thought iPhone wasn't great but going for Mi 5 was a mistake.
Spoke to customer care of mi India but they are hopeless and clueless.
They kept me on hold for asking trivial information, which wasn't related to my problem. Just for the sake of passing time. They keep on hold and after coming back from hold they speak as if they are talking for first time. Im fedup of the harrasment. I even said to deduct shipping cost and refund me the balance amount but they are so rigit.
The service which mi india provides is a pure harrasment.
I wish mi.com had refund policy and I move away from this hell. I'm disappointed and without further loss... im sure mi phones are having high chances of being defective as only lower variants are available which are unsold stock of china.
I can't afford this to be repeated.
But let's face it, Mi won't give refund.We all have to learn something from here. And beware of the mi policies and services.
There are too many problems in Mi5. Xiaomi need to fix what it can via software updates, ASAP. Also, this is a honest review for mi 5 which will help many buyers to know the real face of mi5 and mi. Only the engineer at service center was indeed helpful, I accept that. No doubts about other products, but people need to know the honest reviews not just fanboys flaunting just cause of getting forum credits at miui forum. Cause we build expectations from it and get disappointed.
The miui forum has hardly any use, just legal spammers for credits. When its time to help, they turn deaf ears. Very few helpful mods, which are hardworking....
Hope this helps users before making decision for Mi 5and also an eye opener for Xiaomi...
XDA is great, I missed you.
After a long time I'm posting on XDA. I use to own Samsung galaxy grand and s2...
Click to expand...
Click to collapse
It's okay to complain, but please do it reasonable.
Cut out all emotional crap from your topic and try again. But stick to facts and be reasonable.
Just as example, if you wonder what I am talking about.
->"The miui forum has hardly any use, just legal spammers for credits" ... 100% your opinion, nothing more, nothing less.
-> "There are too many problems in Mi5." ... 100% your opinion.
How could the same look better.
You could say: I was not able to find any useful information on en.miui.com, as most appeared to me as spam. I was not able to find what I was looking for [ state what you were looking for in here]
And instead of the very general and 100% stupid comment of too many problems.
You could have written a: I encoundered these problems [ list of problems ], a good amount of people have the same [ link to topics, stating similar problems.]
Why is this important:
I think, you made a bad experience and would like to warn people from making the same mistake, that's very kind of you!
But you achieve more if you stay to facts and leave out emotions and 100%-pure opinions.
That way you really help people, because they can make their own judgment based on facts you provided.
... what you wrote looks like a baby crying, to me at least.
@alfay0m3ga i have solution for 1st,2nd,4th, and maybe 3rd and 5th
For 1,2,4 just go in recent app and do the opposite of clearing an app, just drag down one and you will see an orange lock on left top of it
Then you will have alarms, spotify and syncronization
For the others try to unlock bootloader and change rom with xiaomi eu one
TheUltrametricSpace said:
It's okay to complain, but please do it reasonable.
Cut out all emotional crap from your topic and try again. But stick to facts and be reasonable.
Just as example, if you wonder what I am talking about.
->"The miui forum has hardly any use, just legal spammers for credits" ... 100% your opinion, nothing more, nothing less.
-> "There are too many problems in Mi5." ... 100% your opinion.
How could the same look better.
You could say: I was not able to find any useful information on en.miui.com, as most appeared to me as spam. I was not able to find what I was looking for [ state what you were looking for in here]
And instead of the very general and 100% stupid comment of too many problems.
You could have written a: I encoundered these problems [ list of problems ], a good amount of people have the same [ link to topics, stating similar problems.]
Why is this important:
I think, you made a bad experience and would like to warn people from making the same mistake, that's very kind of you!
But you achieve more if you stay to facts and leave out emotions and 100%-pure opinions.
That way you really help people, because they can make their own judgment based on facts you provided.
... what you wrote looks like a baby crying, to me at least.
Click to expand...
Click to collapse
" OK Google "
Remind me to edit my OP as per suggestions.
Thanks, I'll be more specific.
sys01 said:
@alfay0m3ga i have solution for 1st,2nd,4th, and maybe 3rd and 5th
For 1,2,4 just go in recent app and do the opposite of clearing an app, just drag down one and you will see an orange lock on left top of it
Then you will have alarms, spotify and syncronization
For the others try to unlock bootloader and change rom with xiaomi eu one
Click to expand...
Click to collapse
Thank you very much. You were right and it fixed some of my points.
EU rom? is it the global? I have the Global 7.2.4
@alfay0m3ga unfortunately, MIUI over android is totally different in managing app and notification
So you need to know what to do for make them working
Xiaomi.Eu rom is this one: http://xiaomi.eu/community/threads/...r-xiaomi-mi5-unlocked-bl-only-released.31231/
You need Bootloader unlocked, then just follow the instruction over the thread, if anything goes wrong just PM me
Hey folks,
I have noticed that in my poco if you hover you finger too close to your screen(note that i haven't touched the screen) it will capture it as touch. This becomes annoying when you are typing or playing games. I have asked for replacement but the technical guy who came for visit is not ready to accept this issue. And I am blocked now with this faulty poco.
This is because of the extra sensitive touch i guess(like glove mode in iPhone), I have changed the pointer speed, reset the phone but nothing works. This should be resolved by calibration but don't know how.
Please let me know if anyone else is facing this issue or has the solution for same.
Thanks
sachin_2552 said:
Hey folks,
I have noticed that in my poco if you hover you finger too close to your screen(note that i haven't touched the screen) it will capture it as touch. This becomes annoying when you are typing or playing games. I have asked for replacement but the technical guy who came for visit is not ready to accept this issue. And I am blocked now with this faulty poco.
This is because of the extra sensitive touch i guess(like glove mode in iPhone), I have changed the pointer speed, reset the phone but nothing works. This should be resolved by calibration but don't know how.
Please let me know if anyone else is facing this issue or has the solution for same.
Thanks
Click to expand...
Click to collapse
I have been writing about this issue since day 1, I somehow got the phone replaced. I showed them the PUBG game issue but they didn't help me, in the end I had to show them that ghost touch issue (which was a software bug and since the device was just launched very few people knew that it's actually a software glitch) so I forced them to take back the device.
I wasted hours on phone to emulate all the problems so that I could get it returned, this is a ****ty device and the company need to be sued for selling faulty products.
Is it something you might be able to get used to? Honestly, I've found this a problem on ALL touch-screen smartphones since forever lol.
Maybe it can be fixed in software in a custom kernel soon. If it bothers me that much when I get my device, I might look into it - it seems the kind of thing that could differ between devices and production runs, so the factory is forced to make a "best average guess" for all devices.
But it could also be a factory calibration thing, which has device-specific values in proprietary files or firmware....
shailendra1993 said:
I wasted hours on phone to emulate all the problems so that I could get it returned, this is a ****ty device and the company need to be sued for selling faulty products.
Click to expand...
Click to collapse
Because the touch is "too-sensitive", a purely subjective thing, you think the device is faulty and they should be sued?
So dramatic. Are you new to this place called reality or something?
It's a $500 flagship device, if you came into this expecting 100% premium quality then you're a fool.
CosmicDan said:
Is it something you might be able to get used to? Honestly, I've found this a problem on ALL touch-screen smartphones since forever lol.
Maybe it can be fixed in software in a custom kernel soon. If it bothers me that much when I get my device, I might look into it - it seems the kind of thing that could differ between devices and production runs, so the factory is forced to make a "best average guess" for all devices.
But it could also be a factory calibration thing, which has device-specific values in proprietary files or firmware....
Because the touch is "too-sensitive", a purely subjective thing, you think the device is faulty and they should be sued?
So dramatic. Are you new to this place called reality or something?
It's a $500 flagship device, if you came into this expecting 100% premium quality then you're a fool.
Click to expand...
Click to collapse
Ever heard about Honor 8 Pro? It was launched last year and was called the flagship killer, the issue is not present in there, why?
Ever Heard of any MiA1 or MiA2 device having this problem?
Do you have the device?
If not then try it out, it's not something you can live with.
What do you think I am asking for? I just want Xiaomi to admit that there is an issue and work on it and nothing else.
Not happening on my unit. Any specific steps to reproduce it?
shailendra1993 said:
What do you think I am asking for? I just want Xiaomi to admit that there is an issue and work on it and nothing else.
Click to expand...
Click to collapse
So go harass the Manager on Twitter, what can we do about it? Complaining about the device once is fair enough to raise awareness, but every thread I see seems like you are on a mission to destroy this community.
I don't see the relevance of comparing it to other devices. May as well say "Ferrari can make cars that fast, why can't my Prius?"
shailendra1993 said:
Ever heard about Honor 8 Pro? It was launched last year and was called the flagship killer, the issue is not present in there, why?
Ever Heard of any MiA1 or MiA2 device having this problem?
Do you have the device?
If not then try it out, it's not something you can live with.
What do you think I am asking for? I just want Xiaomi to admit that there is an issue and work on it and nothing else.
Click to expand...
Click to collapse
you should be known to the fact that many of xiaomi devices comes with bugs at first. Xiaomi fixes almost all bugs after some updates. Most of the current bug's fixes (audio, notification, battery percentage, ok google) are coming soon on next OTA. Some of them, they're investing. from my POV, Xiaomi is doing great with Poco's software side. Jai Mani himself taking care of these
you complain about camera?
- use gcam
you complain about miui?
- wait for AOSP Roms
you complain about the phone?
- get a refund
But don't just flood everywhere. Grab more cash. Get a Oneplus 6. Be happy with it. Have a nice day
CosmicDan said:
So go harass the Manager on Twitter, what can we do about it? Complaining about the device once is fair enough to raise awareness, but every thread I see seems like you are on a mission to destroy this community.
I don't see the relevance of comparing it to other devices. May as well say "Ferrari can make cars that fast, why can't my Prius?"
Click to expand...
Click to collapse
Please tell me why the issue exists on phones like Redmi Note 4, redmi Note 5, Redmi Note 5 Pro and now Poco but the problem is not there on MiA1, MiA2, etc. You will say that the software is different that's right, but can't the issue be of hardware kind because if they used the same displays why not the same touch hardware? and why the problem is still not solved in the Redmi Note devices?
I tweeted them all and there are some bug reports, Xiaomi did not reply to anything.
shailendra1993 said:
Please tell me why the issue exists on phones like Redmi Note 4, redmi Note 5, Redmi Note 5 Pro and now Poco but the problem is not there on MiA1, MiA2, etc. You will say that the software is different that's right, but can't the issue be of hardware kind because if they used the same displays why not the same touch hardware? and why the problem is still not solved in the Redmi Note devices?
I tweeted them all and there are some bug reports, Xiaomi did not reply to anything.
Click to expand...
Click to collapse
isnt redmi the low ends of xiaomi ? not surprised if they used lower grade Digitizer , if you are taking about mi series or mi mix ,then something is wrong
shailendra1993 said:
Please tell me why the issue exists on phones like Redmi Note 4, redmi Note 5, Redmi Note 5 Pro and now Poco but the problem is not there on MiA1, MiA2, etc. You will say that the software is different that's right, but can't the issue be of hardware kind because if they used the same displays why not the same touch hardware? and why the problem is still not solved in the Redmi Note devices?
I tweeted them all and there are some bug reports, Xiaomi did not reply to anything.
Click to expand...
Click to collapse
The issue does NOT exist on the Redmi Note 4, my Note 4 is perfectly fine.
The reason why devices are not updated by Xiaomi is because this is an OEM issue, OEM's will charge money to Xiaomi for fixes, and Redmi is budget crap line which Xiaomi don't want to go bankrupt over. You do know the Xiaomi fame of them having extremely small profit margins, right? If you want to have a 100% perfect digitizer on launch, go and pay twice as much for a device with identical specs.
This is a brand new device from a brand new department. We are the early adopters. Even the Google Pixel devices had major bugs when they first came out. Go get a refund if you're unhappy. And if you can't, then learn the lesson to not be an early adopter for a brand new product line.
The gain on the digitizer is too high (or the threshold is too low), it's a SOFTWARE issue. Simple as that. I don't have the device yet so I can't tell if it's in the kernel driver or the firmware, but it's 100% a software issue because literally all mobile phone digitizers are calibrated in software for the past decade. Anybody who knows anything about Linux/kernel development knows this stuff.
Enough with your non-constructive ramblings, it's not beneficial to the conversation at all. Stop being obnoxious and passive-aggressive with your patronizing questions.
---------- Post added at 13:19 ---------- Previous post was at 13:08 ----------
Back on topic,
@OP, I wonder what digitizer hardware you have. Is there a service menu we know about yet? According to the kernel source and config there may be two possible digitizer panels for the Poco (just like how they often have two or three different LCD suppliers for one device).
If I notice an imperfect touch on my device when it arrives, I'm going to dig into the kernel source to see if I can find something - but if people have two different digitizer panels then that will complicate things.
Another thought:
Do you have a tempered glass protector? If not, try it. It could reduce the sensitivity. It may even be *intentional* to allow that.
CosmicDan said:
The issue does NOT exist on the Redmi Note 4, my Note 4 is perfectly fine.
The reason why devices are not updated by Xiaomi is because this is an OEM issue, OEM's will charge money to Xiaomi for fixes, and Redmi is budget crap line which Xiaomi don't want to go bankrupt over. You do know the Xiaomi fame of them having extremely small profit margins, right? If you want to have a 100% perfect digitizer on launch, go and pay twice as much for a device with identical specs.
Do you have a tempered glass protector? If not, try it. It could reduce the sensitivity. It may even be *intentional* to allow that.
Click to expand...
Click to collapse
If you are saying it's a software bug, then I can believe it, I just want someone experienced to tell me if it's a s/w issue or h/w issue, the problem is getting rid of the phone is not easy, no one is buying this, Flipkart is making the issue more complex, the replacement itself took me 2 hours to explain the guy about the problems and I am not sure they will provide the return.
Also, Pixel had the issue fixed as soon as the issue was discovered and other OEM's had to fix the issue too, Google didn't charge money for that, the multitouch issue was fixed in May patch, why do you think it still exists in MIUI?
Zenfone Max Pro M1 is a ****ty device I agree but the device has the same spec as Redmi Note 5 Pro but costs a lot less and they have already fixed the issue, it's also a crappy budget phones and you know what? Zenfone is the worst company and well known for not fixing bugs, but they still did!
Talking about the go buy other crappy phones for more: Nokia 7 Plus and Honor Play are still a better deal only HPlay has a bad camera but Honor has a better support than atleast Xiaomi, their performance is not like Poco but atleast there is no lag, no framedrop, no structural issues, no touch issue or anything. I would be glad to switch only if I get my money, if not atleast someone from Xiaomi guarantee me that they issue will be fixed soon.
I see that you don't have the device till now, I will wait till you get the device and test it. Here is the bug report, see if you can reproduce it once you get your hands on it:
http://en.miui.com/forum.php?mod=viewthread&tid=3746297&page=2#pid30155106
----------------------------
Call me idiot or anything you want, I have kept the replacement that I got all packed up and didn't open the package, because I am trying to sell the package in case Flipkart refuses refund. I have to use an old Lenovo Vibe K4 Note instead.
----------------------------
Wait for an update: I have very few days left to return the device, since Xiaomi is not telling if the bug will be fixed or not one can not say anything about it. Except for the 10 bug fix update MIUI9 is not going to get another update and all the bugs will be tested and fixed once MIUI10 is launched whose launch date is December 2018.
This is not my story, an admin said that all development work on MIUI9 (all versions) has been stopped.
People who installed MIUI10 on their Poco are not telling if the problem is fixed in the beta ROM but Redmi Note 5 Pro users are saying that the bug is still not fixed.
CosmicDan said:
The issue does NOT exist on the Redmi Note 4, my Note 4 is perfectly fine.
The gain on the digitizer is too high (or the threshold is too low), it's a SOFTWARE issue. Simple as that. I don't have the device yet so I can't tell if it's in the kernel driver or the firmware, but it's 100% a software issue because literally all mobile phone digitizers are calibrated in software for the past decade. Anybody who knows anything about Linux/kernel development knows this stuff.
Click to expand...
Click to collapse
i. Many people don't seem to have this problem and the reviewers didn't report the problem with the Armoured edition, why? they have the same setup (hardware and software) right? And if the review units do have this problem then how come reviewers didn't say anything?
ii. Let's say they by mistake left a bug, that clearly means no testing was done with this device, they just launched it without checking anything. But what can you expect from a Chinese phone, right? So, why call it a flagship killer killer and why so much hype?
This is a real issue and needs to be fixed and Xiaomi should atleast show some respect by telling this to the customers and you are defending them for no reason. You have enough technical knowledge, do you really think we should have an inaccurate and slow input device just for the sake of a faster processor? because that's most stupid statement of all time. Input device should be as accurate and fast as the processor for full usage. It's like having a 1Gbit internet but a computer that can process only few MB per sec, the throughput will be a lot less and waste of money.
Hello.
Will this problem be fixed? Is it a software or hardware problem?
I will have to sell this phone if it does not fix it.
Thanks.
update:
Please, likes and leave comments there:
en.miui. com / forum.php?mod=viewthread&tid=3746297&page=3
We need to be noticed.
Video demonstration of the problem (playlist. 2 video):
youtube.com / watch?v=C6s2ZqwpkPY&list=PLFpEm6ANmniMdy13bBct5L-OxJrR3RLiY
shailendra1993 said:
*snip*
Click to expand...
Click to collapse
I answered your questions, I gave my opinion and shared the facts that I know, and you just ignored them and repeated yourself.
Please just stop spamming and hijacking threads with drama. You keep saying the same things over and over and it's just exhausting; nobody wants to read it anymore.
---------- Post added at 17:44 ---------- Previous post was at 17:20 ----------
@ Everyone with the issue,
Try the Magisk module mentioned in this thread (and read more about it there). It might solve it, might do nothing, might cause bootloop... good luck!
CosmicDan said:
I answered your questions, I gave my opinion and shared the facts that I know, and you just ignored them and repeated yourself.
Please just stop spamming and hijacking threads with drama. You keep saying the same things over and over and it's just exhausting; nobody wants to read it anymore.
Click to expand...
Click to collapse
Do you have the phone?
shailendra1993 said:
Do you have the phone?
Click to expand...
Click to collapse
Irrelevant to the point I was making.
I told you to stay on topic and get over it. Posts reported for off-topic / spam / harassment, and congratulations for being the first person in my 9 years here to make it onto my Ignore List.
Enough of the back-and-forth here thanks guys... Keep things civil or move along.
There were something like that in a device called infinix zero 2. and it needed a screen protector to solve the issue.
shailendra1993 said:
Please tell me why the issue exists on phones like Redmi Note 4, redmi Note 5, Redmi Note 5 Pro and now Poco but the problem is not there on MiA1, MiA2, etc. You will say that the software is different that's right, but can't the issue be of hardware kind because if they used the same displays why not the same touch hardware? and why the problem is still not solved in the Redmi Note devices?
I tweeted them all and there are some bug reports, Xiaomi did not reply to anything.
Click to expand...
Click to collapse
I believe you're not a retard who keeps trying to get a slice of cheese on a electrified metal plate and keeps getting electricuted but still persist on taking the cheese from it. If you keep having issues with Xiaomi devices then why stay with the brand. Move on and look for other brands instead of staying and keeps whinning.
Jaistah said:
I believe you're not a retard who keeps trying to get a slice of cheese on a electrified metal plate and keeps getting electricuted but still persist on taking the cheese from it. If you keep having issues with Xiaomi devices then why stay with the brand. Move on and look for other brands instead of staying and keeps whinning.
Click to expand...
Click to collapse
Eh, just ignore it. I did try and report him but that was silly because I'm the one who look like a jerk in this thread haha but it's unfair to expect moderators to dig into the issue of him spamming across the 5+ threads.
So just ignore, and let's try and stay on topic. He will ignore everything you say an just keep repeating the lies of it being a defect on other devices as his main argument.