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A few days ago me and my girlfriend both bought a Pebble Blue S3. Unfortunately mine has a yellow tint to the screen, as a lot of other users seem to have too looking at the various threads about this issue. This is clearly visible when displaying white, but also the greys are affected. The whites appear to be more yellow when brightness is at its lowest. The whites are less yellow at maximum brightness. In direct comparison to the S3 of my girlfriend all this is easily noticible. In addition, in direct comparison between both phones the front cover of my S3 looks darker than hers. So I was wondering: could it be that this yellow tint which is noticible and which is already reported by lots of people, is due to some kind of coating of the front cover? So in fact it isn't due the AMOLED screen itself, but due to the tint of the cover, which thus functions like some kind of filter?
I hope I have some time this week to return to the shop, and see if I can exchange my phone for another one...
ZunRob said:
A few days ago me and my girlfriend both bought a Pebble Blue S3. Unfortunately mine has a yellow tint to the screen, as a lot of other users seem to have too looking at the various threads about this issue. This is clearly visible when displaying white, but also the greys are affected. The whites appear to be more yellow when brightness is at its lowest. The whites are less yellow at maximum brightness. In direct comparison to the S3 of my girlfriend all this is easily noticible. In addition, in direct comparison between both phones the front cover of my S3 looks darker than hers. So I was wondering: could it be that this yellow tint which is noticible and which is already reported by lots of people, is due to some kind of coating of the front cover? So in fact it isn't due the AMOLED screen itself, but due to the tint of the cover, which thus functions like some kind of filter?
I hope I have some time this week to return to the shop, and see if I can exchange my phone for another one...
Click to expand...
Click to collapse
Can you check the batch/date/country of your phone and let us know? It might be the new batch and can be the glass glue which is still not fully dried. I remember my iphone 4 32gb had this issue and i waited a week or 2 and it disappeared. Due to high demand the phones are shipped out much quicker and may take sometime for things like these to dry out.
sak500 said:
Can you check the batch/date/country of your phone and let us know? It might be the new batch and can be the glass glue which is still not fully dried. I remember my iphone 4 32gb had this issue and i waited a week or 2 and it disappeared. Due to high demand the phones are shipped out much quicker and may take sometime for things like these to dry out.
Click to expand...
Click to collapse
Yep, if you tell me where I can find this information?
Yesterday evening I've been to another shop, and I've seen two other Pebble Blue devices. Both the front covers were lighter blue than mine SGS3, and the screens were more white as well...
It's on the back after you remove the battery. Also there is date/country on battery.
ZunRob said:
A few days ago me and my girlfriend both bought a Pebble Blue S3. Unfortunately mine has a yellow tint to the screen, as a lot of other users seem to have too looking at the various threads about this issue. This is clearly visible when displaying white, but also the greys are affected. The whites appear to be more yellow when brightness is at its lowest. The whites are less yellow at maximum brightness. In direct comparison to the S3 of my girlfriend all this is easily noticible. In addition, in direct comparison between both phones the front cover of my S3 looks darker than hers. So I was wondering: could it be that this yellow tint which is noticible and which is already reported by lots of people, is due to some kind of coating of the front cover? So in fact it isn't due the AMOLED screen itself, but due to the tint of the cover, which thus functions like some kind of filter?
I hope I have some time this week to return to the shop, and see if I can exchange my phone for another one...
Click to expand...
Click to collapse
Same here and also Pebble Blue model...and it sucks! It literally ruins my day when you realize you shed 660 euro for...this crap of a display! Already installed Screed Adjuster from the Market (hate the new "Play store" name!!) but it's of little consolation. I think Samsung SCREWED UP big time this time and i'm toying with an idea of changing the model and, for that matter, getting out of Samsung followers as i've bee all these years. It's a shame 'cause I've been on all Galaxies ever and now they let me down.
Reeby said:
Same here and also Pebble Blue model...and it sucks! It literally ruins my day when you realize you shed 660 euro for...this crap of a display! Already installed Screed Adjuster from the Market (hate the new "Play store" name!!) but it's of little consolation. I think Samsung SCREWED UP big time this time and i'm toying with an idea of changing the model and, for that matter, getting out of Samsung followers as i've bee all these years. It's a shame 'cause I've been on all Galaxies ever and now they let me down.
Click to expand...
Click to collapse
I went back to the store and showed the problem. They agreed on me, and said it looked like someone threw coffee over it. They gave me a new phone without further discussion. The new one has a nice white screen.
Unfortunately this one has another issue; when I push the capacitive back button (and the phone is in silent/vibrating mode) I can hear a noise/static hiss coming from the speaker, which dissappears after 4 - 5 seconds...
However, the screen is way better, and looks rather nice. I suggest you go back as well and ask for a replacement.
Hi everyone,
I got my nexus 9 last week from Best Buy. The serial number is HT4C, which means it has been manufactured in December of 2014.
I don't have like any problems with it so far, except the light bleed I think. I was not sure if this is too bad or this is normal and I can't get any Nexus 9 to have better LCD than this, so I decided to attach some pictures so maybe you guys can suggest either I should go and ask for a replacement or just deal with the current one...for comparison I have also put a pic I took in similar condition from my HTC One M8 screen...
Everything else is working fine..the volume button is working great and no problem with back cover...but also sometimes I feel when pressing the multi tasking button there is a delay to show the app, would anyone know how to fix this (is this even a problem?).
Thanks!
arminvm said:
Hi everyone,
I got my nexus 9 last week from Best Buy. The serial number is HT4C, which means it has been manufactured in December of 2014.
I don't have like any problems with it so far, except the light bleed I think. I was not sure if this is too bad or this is normal and I can't get any Nexus 9 to have better LCD than this, so I decided to attach some pictures so maybe you guys can suggest either I should go and ask for a replacement or just deal with the current one...for comparison I have also put a pic I took in similar condition from my HTC One M8 screen...
Everything else is working fine..the volume button is working great and no problem with back cover...but also sometimes I feel when pressing the multi tasking button there is a delay to show the app, would anyone know how to fix this (is this even a problem?).
Thanks!
Click to expand...
Click to collapse
A slight delay every so often when hitting the recent app button shouldn't be any indication of a major issue. Unless you are having major lag, I wouldn't worry about it. It's really hard to judge how bad light bleed is in real world use from pics. My Nexus 9 does have some visible light bleed during boot up while the screen back light is unrestricted, but during use it is not noticeable at all. Even when watching letter boxed movies. I'm sure it would probably look much worse than it is if I took a pic of it during boot up. Honestly, if the only time you can see it is during boot and it isn't giving you issues during use, I wouldn't bother returning or exchanging. This device really has a beautiful display and, although I'm sure there are a few people with really bad screens, I think the issue is being over exaggerated.
GibsonSGJ said:
A slight delay every so often when hitting the recent app button shouldn't be any indication of a major issue. Unless you are having major lag, I wouldn't worry about it. It's really hard to judge how bad light bleed is in real world use from pics. My Nexus 9 does have some visible light bleed during boot up while the screen back light is unrestricted, but during use it is not noticeable at all. Even when watching letter boxed movies. I'm sure it would probably look much worse than it is if I took a pic of it during boot up. Honestly, if the only time you can see it is during boot and it isn't giving you issues during use, I wouldn't bother returning or exchanging. This device really has a beautiful display and, although I'm sure there are a few people with really bad screens, I think the issue is being over exaggerated.
Click to expand...
Click to collapse
Thanks.
I agree, this is why I posted this here. However, the problem is there whenever there is something with a black screen, like when watching movies, I can't avoid looking at black stripes on the top and bottom and see the light bleed....which is kind of annoying.
But overall, the display is great, very warm colors and good contrast.
Also, regarding the delay..no I am not experiencing lags, but sometimes when i.e. I play the FiFa ultimate for 2hrs and then come out of the game it takes 1 second or so to home screen get loaded.
arminvm said:
Thanks.
I agree, this is why I posted this here. However, the problem is there whenever there is something with a black screen, like when watching movies, I can't avoid looking at black stripes on the top and bottom and see the light bleed....which is kind of annoying.
But overall, the display is great, very warm colors and good contrast.
Also, regarding the delay..no I am not experiencing lags, but sometimes when i.e. I play the FiFa ultimate for 2hrs and then come out of the game it takes 1 second or so to home screen get loaded.
Click to expand...
Click to collapse
I watch a lot of Netflix, etc in bed with the lights off when the wife is sleeping, so it would probably drive me a little crazy if the lightbleed was very noticeable under those conditions.
Taking a second to load the homescreen after two hours of gaming isn't anything to worry about. Some apps will do that, some won't from my experience.
I have one of the first Nexus 9's, a white 32gb. I'm very happy with the screen and have had no performance issues other than what we've come to expect from Android. The only (non)issue with mine si a slightly flush volume up button on the volume rocker. But it still clicks nicely and I've never considered returning mine.
I was playing with two demos at the local best buy the other day and the buttons on the white demo they had were horrible! But the Black demo had the most raised buttons I've ever seen. They were amazing, a made a very firm "click" when pressing them. But, when I went into the settings and started scrolling, the screen started to do this weird purple flickering thing, so what can you do?
As long as you are happy with yours, that's all that really matters.
A couple weeks ago i bought 2 nexus 9's from 2 different best buys. both were December builds. One looked like yours when it booted; it looked really bad IMO. My other one wasnt nearly as bad, there was some bleed in a few spots, mostly upper right, but there was no significant color shift. i returned the bad one. so, you can do better, but its all luck of the draw. depends if it's worth your effort and time and how noticeable it is in normal usage.
Turbo Brian said:
A couple weeks ago i bought 2 nexus 9's from 2 different best buys. both were December builds. One looked like yours when it booted; it looked really bad IMO. My other one wasnt nearly as bad, there was some bleed in a few spots, mostly upper right, but there was no significant color shift. i returned the bad one. so, you can do better, but its all luck of the draw. depends if it's worth your effort and time and how noticeable it is in normal usage.
Click to expand...
Click to collapse
During the past two days, after my work, I went to Best Buy store that I got my Nexus 9 from...the first day I opened 3 Nexus 9s all with HT4C serial numbers and 2 of them had awful light bleeds and the third one had bad volume buttons...I ended up with bringing the third one to see if I can deal with the buttons. However,the buttons were so bad and I also saw that this one also has the same color shift but small light bleeds...
Today I went back to BestBuy and asked them to change it again. They give me another HT4C and I checked it over there, the built quality and volume buttons are great and small light bleed...but when I got home I saw that this one still has the color shift problem...
I think all of the high res LCD panels have this problem, because I put my N9 beside my friends iPad mini 2 and surprisingly saw that the iPad has also exactly the same color shift on black screen in Max brightness...So, I think I should deal with it....
BTW, I also called google and they said some light bleed and color shift is normal and probably any replacement device I get is going to have these issues (they didn't call it a issue though and just said ..are going to be like that).
So my question is, could you please take a photo from you N9 in a black screen in Max brightness to I see how it looks?
Thanks.
arminvm said:
During the past two days, after my work, I went to Best Buy store that I got my Nexus 9 from...the first day I opened 3 Nexus 9s all with HT4C serial numbers and 2 of them had awful light bleeds and the third one had bad volume buttons...I ended up with bringing the third one to see if I can deal with the buttons. However,the buttons were so bad and I also saw that this one also has the same color shift but small light bleeds...
Today I went back to BestBuy and asked them to change it again. They give me another HT4C and I checked it over there, the built quality and volume buttons are great and small light bleed...but when I got home I saw that this one still has the color shift problem...
I think all of the high res LCD panels have this problem, because I put my N9 beside my friends iPad mini 2 and surprisingly saw that the iPad has also exactly the same color shift on black screen in Max brightness...So, I think I should deal with it....
BTW, I also called google and they said some light bleed and color shift is normal and probably any replacement device I get is going to have these issues (they didn't call it a issue though and just said ..are going to be like that).
So my question is, could you please take a photo from you N9 in a black screen in Max brightness to I see how it looks?
Thanks.
Click to expand...
Click to collapse
You're fretting over nothing. No one uses their device with a black screen with max brightness. Besides, it's an lcd screen, it will never be jet black in that condition.
Sent from my Nexus 9 using XDA Free mobile app
Here it is.
Turbo Brian said:
Here it is. View attachment 3241664
Click to expand...
Click to collapse
Thanks.
OK, here is how my story ended yesterday ?, during the past days I swiped 7 nexus 9 tablets from 2 different Best Buy stores! Sounds crazy? But all of them had problems...three of them as I posted here had severe LCD light bleed, the other one had volume bottun problem and two of them had soft back cover problem (!), that was so funny even the best buy costumer service couldn't believe the back panel could be like that when we opened the box!...anyways...finally O got one yesterday (the last one in their store, lol) and thank to god, it has min light bleed...volume buttons are OK and the back cover as far as I checked is fine...some part of the right top of it seem to be soft again but its negligible and since I want to put it in a case I will never notice that...fare enough I think for the money I paid and the fact that got sth that at least looks to be not full of faults...
Here is a photo from its screen, in max brightness...thanks again.
jd1639 said:
You're fretting over nothing. No one uses their device with a black screen with max brightness. Besides, it's an lcd screen, it will never be jet black in that condition.
Sent from my Nexus 9 using XDA Free mobile app
Click to expand...
Click to collapse
I know and agree, but when sth has problem and you know that it should not be like that, then I think it is not fretting over nothing...I love nexus..and this is why I swiped 7 N9s to get one without these problems...thanks
When I first got my Nexus 9, I looked very carefully for the light bleeding as I heard it was really common on these devices. And to be quite fair, mine had a lot when you ramp up to max screens brightness (especially on the bottom left corner). But after several months of use, I hardly see it now as it's due to myself not always nitpicking at it. You will eventually grow accustomed to it so in the end, it'll definitely fade into the background of your device
Moomoomania said:
When I first got my Nexus 9, I looked very carefully for the light bleeding as I heard it was really common on these devices. And to be quite fair, mine had a lot when you ramp up to max screens brightness (especially on the bottom left corner). But after several months of use, I hardly see it now as it's due to myself not always nitpicking at it. You will eventually grow accustomed to it so in the end, it'll definitely fade into the background of your device
Click to expand...
Click to collapse
The first one I got from Amazon, a early build white 16gb had really bad bleed and the buttons were flush. They sent a replacement with a later build date and it has MUCH less bleed and great buttons. I was fortunate I assume.
I have one of the same models you have I bought from best buy yesterday. I'm really happy with mine. I have no perceivable bleed and the build quality is excellent. The back of the device has no flex. Its much better than the floor model in the store for sure.
Sent from my Nexus 6 using XDA Free mobile app
Hi All,
I've preordered M10Pro, expecting delivery middle of this months but am still wondering if I've made a right decision. I have never used a phone with amoled as my daily driver. I drive a car quite a bit, using google maps for around 1h daily plus every 1-2 weeks for at least 5-6 hours a single day. Additionally I am pretty used to now using AOD (LG G6), it's not clear if AOD on M10Pro is changing its position in order to prevent burn in so these to plus navigation bar drives my crazy when I think I could spend considerable amount of money on a phone which will get burn in after a few months.
Unfortunately regular M10 won't be available on my market and I do not want to order outside as I am used to having my devices covered by 24 months guarantee.
What are your experiences with amoled? What are you feeling when it comes to burn-in and M10Pro? Should I be even bothered?
Thanks
borsodi said:
Hi All,
I've preordered M10Pro, expecting delivery middle of this months but am still wondering if I've made a right decision. I have never used a phone with amoled as my daily driver. I drive a car quite a bit, using google maps for around 1h daily plus every 1-2 weeks for at least 5-6 hours a single day. Additionally I am pretty used to now using AOD (LG G6), it's not clear if AOD on M10Pro is changing its position in order to prevent burn in so these to plus navigation bar drives my crazy when I think I could spend considerable amount of money on a phone which will get burn in after a few months.
Unfortunately regular M10 won't be available on my market and I do not want to order outside as I am used to having my devices covered by 24 months guarantee.
What are your experiences with amoled? What are you feeling when it comes to burn-in and M10Pro? Should I be even bothered?
Thanks
Click to expand...
Click to collapse
i choose the Mate 10 6+128GB!
I know that for some of you there may be an option to choose between 10 and 10pro but for me, when I want to have a full guarantee locally options are -to buy 10 pro with amoled or to buy from competition which does not have amoled, so basically htc, which to me is not a real alternative
As per android central review on YouTube out today, after "several weeks" of usage he had no burn in issue for the Mate10 pro.
warea said:
As per android central review on YouTube out today, after "several weeks" of usage he had no burn in issue for the Mate10 pro.
Click to expand...
Click to collapse
Will watch it straight away. Hope it clears all my doubts.
It will burn in eventually. It's a reality with AMOLED. May be sooner, may be later, as each screen is different but it will happen. This is why I really try to avoid AMOLED. I prefer peace of mind over a more saturated screen.
Not to mention I've never heard of the company supplying Huawei with their AMOLED screens. If I have to get one, it'd probably be a Samsung.
Not sure why LCD has so much hate. It's perfect on my Mate 10 and with HDR videos it's stunning. No worries about burn in too.
tboy2000 said:
Not sure why LCD has so much hate. It's perfect on my Mate 10 and with HDR videos it's stunning. No worries about burn in too.
Click to expand...
Click to collapse
Don't worry they will know as soon as they get a burn in screen, I learned from it on my S8 for 2 months only burn in grrrr
borsodi said:
Hi All,
I've preordered M10Pro, expecting delivery middle of this months but am still wondering if I've made a right decision. I have never used a phone with amoled as my daily driver. I drive a car quite a bit, using google maps for around 1h daily plus every 1-2 weeks for at least 5-6 hours a single day. Additionally I am pretty used to now using AOD (LG G6), it's not clear if AOD on M10Pro is changing its position in order to prevent burn in so these to plus navigation bar drives my crazy when I think I could spend considerable amount of money on a phone which will get burn in after a few months.
Unfortunately regular M10 won't be available on my market and I do not want to order outside as I am used to having my devices covered by 24 months guarantee.
What are your experiences with amoled? What are you feeling when it comes to burn-in and M10Pro? Should I be even bothered?
Thanks
Click to expand...
Click to collapse
I have seen the AOD on the Mate 10 pro in different locations, so i understand it will be moving about.
And navigation is not static, so maybe it won't be an issue ?
Everyone is going oled whether its LG, Apple, Pixel 2 and OnePlus. And there is that BOE manufacturer ready to bring out their oled as well and so will be seeing oleds even more. Apple and others know that oled is prone to burn in and yet saw it as fit to use on their important iphone x, which means the probability is low and depends on a certain harsh usage.
If Huawei covers warranty for a burn in it would be reassuring though. Personally, i don't use my phone in max brightness and prolonged periods with a static image. And i use the auto brightness most of the time. I haven't had a problem with my oled on the P9 plus after 1.5 years of usage.
Every big player will get Amoleds to their phone....
Why? Because of money and bussiness....
Why to make a perfect phone that will last for 3 years without a problem.
They need more to sell...... I would buy a mate 10 pro if there would be a ips display.... oled no....
I had a lcd once, on a sony : I hated it. I always had oled screens, and never had any burn-in problem (I keep my phones for 2 years usually) and I also use google map a lot>
I have now had my Mate 10 Pro for about 2 months and i am absolutly loving it.
I can confirm that the AOD is moving around, so nothing to worry about there, and the screen itself is stunnig to look at.
Will i get burn-in over time? I don't know. But i really like the screen and the pictures it creates.
warea said:
I have seen the AOD on the Mate 10 pro in different locations, so i understand it will be moving about.
And navigation is not static, so maybe it won't be an issue ?
Everyone is going oled whether its LG, Apple, Pixel 2 and OnePlus. And there is that BOE manufacturer ready to bring out their oled as well and so will be seeing oleds even more. Apple and others know that oled is prone to burn in and yet saw it as fit to use on their important iphone x, which means the probability is low and depends on a certain harsh usage.
If Huawei covers warranty for a burn in it would be reassuring though. Personally, i don't use my phone in max brightness and prolonged periods with a static image. And i use the auto brightness most of the time. I haven't had a problem with my oled on the P9 plus after 1.5 years of usage.
Click to expand...
Click to collapse
Now apple will stop production of iphone x and will made a model back with ips display because of burn in
Blotchy Black
Hi!
Is anybody experiencing a blotchy screen when you render plain black images? I noticed this in my stock gallery app, Netflix, and video player. It is noticeable in a very dark room. It bothers me since I know that when an OLED panel renders black color it turns off so no light is emitted. But in this case I see a blotchy black.
This "sooner or later", burn in is not how it works. I have a Galaxy S3 and a Note4 with zero burn in, even though I used both heavily for years. (Even for GPS, etc.),
The content matters. Like my sister had an S4 and it had Facebook Messenger burnt into the screen because she was chatting for so many hours.
And after she gave the phone to me just a few months back so I can sell it, the burn in went away after mixed use.
Tl;Dr: Burn in is more of a meme, it's more like retention. I mean the Mate10 Pro has on screen buttons but that's not a 100% chance that it will burn in.
Send it back and get a new one from Amazon. I saw this problem with the camera in white or clears walls. It seems "banding".
I acquired a second hand Mate 10 Pro 3 weeks ago (first owner bought it on the 24th of November), it already had burn-in zones: navigation dock button, Google Search, bottom system buttons bar and many other ones from various apps' icons... These zones are mostly noticeable on clear or white screen/pages (eg: about:blank URL in Chrome browser). At reception, I immediately selected a black theme and activated Battery's dark mode. Now I can see my own apps setup marking the screen... After only 3 weeks...
Am I the only one ?
I'm contacting Huawei customer service.
I finally went to Paris' Huawei customer care center. They told me they never saw/heard about such issue, hard to believe.
They kept my phone 24h and they replaced the full front part (including battery): they only keep the motherboard (can't say if it includes cameras' parts too).
They ensured me waterproofing should be the same. 200 meters after I left the building, I noticed a huge gap where the back plate should stick to the phone's body. So long for waterproofing I suppose.
I immediately went back, and in 10min they replaced the back cover for a brand new one; things are better, but after throrough look, I can see back cover is not perfectly glued... But hey, I have an almost brand new device now.
I took time to compare the demo devices they have, and the Mate 10 Pro had a burned-in screen too, quickly noticeable thanks to Chrome's about:blank URL
So, i got my self Mate 10 Pro week ago, and i've noticed it has some display issues with uniformity.
I've found out this by accident, during reading before sleep i have it at lowest brightness possible, so it doesn't tire my eyes.
Anyway when is it set at lowest brightness (with darker colors present) there seems to be that left side of display is darker than right one.
I took some pictures so you can better see what i mean.
Am i alone in this, or is it widespread with other Mates?
Is this a reason to file up warranty case, or Huawei can get away with it because that seems to be nature of (AM)OLED displays?
It is "itching" me now... To pay like 800 euros for flagship device, only to find out that it has issues.
Can any from you take some pictures of your device and post it?
It has to be done in dark room with lowest brightness.
Hello,
for the pictures with the light in the middle:
What app is this?
I'd be happy trying to reproduce this.
It is OLED Tools app from play Store:
https://play.google.com/store/apps/details?id=com.oledtools&hl=en
Take the last test called Uniformity Test.
When you are there swipe left to lower the brightness.
Also you can choose the color, for my unit problem was best visible with grey and green.
Let me know with results!
My M10 Pro screen looks perfect.
And mine mate 10 pro screen looks all right testing with this app
So it is my unit after all.
Looks like i'll need to send it for a repair.
I have the same. did you return to the website? did they do something?
Just sent it today to the official Huawei Service Centre (here in my country). Now i need to wait a few days for them to receive it, and see what they say.
BTW, you have the same thing, left side darker than right one? Or different?
in my case it is darker in the left corner.
any new news?
What brightness are your pictures? in this app i have left 0 (all black) and right 31 (bright)
When around 8 my bottom screen loocks darker... but i never noticed it during normal usage so i do not care
btw: i can recreate it in chrome too so its not just the app
I think this is normal oled behaviour... I never use it on min brightness anyway/wouldnt have noticed wihtout you pointing it out
Since there seem to be multiple people here with this problem i think its normal oled... just google it
0alfred0 said:
What brightness are your pictures? in this app i have left 0 (all black) and right 31 (bright)
When around 8 my bottom screen loocks darker... but i never noticed it during normal usage so i do not care
btw: i can recreate it in chrome too so its not just the app
I think this is normal oled behaviour... I never use it on min brightness anyway/wouldnt have noticed wihtout you pointing it out
Since there seem to be multiple people here with this problem i think its normal oled... just google it
Click to expand...
Click to collapse
exactly...OLED simply works like that... i had similar "issue" with sgs7 phone only in low brightnes..OLED cannot compare with LCD when it comes to flickering or pulsing this is the way they work and we should accept it.
Well, I'm still waiting for device, since the official Huawei repair shop considered/recognized it as display issue. Probably they are waiting for parts (display) so it can be replaced.
EDIT:
Brightness was around 7 in the app. That way the problem was most visible.
I got my phone back today. In service report it states that they changed display along with back side glass (i assume because of waterproof properties of the phone).
Anyhow, with the new display, phone have the same problem, so i guess it isn't the problem per se, its just nature of OLED...
[/COLOR]I'm experiencing the same problem on my 3rd device now. That's right! Third! I've returned my phone 2 times, and gotten a replacement each time. The problem still persists...
Still struggling with the seller and Huawei to get it fixed, but it's looking grim.
I have the same problem. Typical for oled. All Note 4 and galaxy s7 had same problem...
Send it back and get a new one from Amazon. I saw this problem with the camera in white or clears walls. It seems "banding".
Send it back another time, this new unit is worse that last.
[IMG]http://i63.tinypic.com/20j33ma.jpg[/IMG]
Hi! Do you have the problem now and don't exchange it?
I had in january the Mate 10 Pro and sold it, because I had the same display problem.
Then I bought in April the P20 Pro. This device had the problem, too!
1 week ago I got the Mate 10 Pro for a very good price, but this device have the problem again!
I think, it's a normal behaviour of HUAWEI OLED Screen.
You can exchange and exchange it, and the problem will come again.
Same here. Left side is darker at low brightness.
Thinking about trading it in for a normal Mate 10. That one has an IPS display. I really have no use for dual SIM, so I couldn't care less about losing that.
HUAWEI is using LG's OLED panels, so issues are very common. They're not very good compared to Samsung's new panels, but also way cheaper.
I know this is not the place to discuss general issues with the phone but I signed up as these forums have the most and best discussions on the issues. I am on my 3rd Mate 20 Pro as the first two LG ones had the screen bleed issue.
Now I have a BOE screen but it looks absolute trash. It lacks brightness and contrast and has a pink tint towards the top and a green tint at the bottom when you view white pages. Also when I watch videos I get awful colour banding etc on gradients. Also I get odd tints etc whenever I look at the phone from almost any angle. I am so so so disappointed.
I'm just curious if anyone has a BOE screen that is as good as the original LG ones (minus screen bleed obviously) as I don't want to send this back if I'm going to get the same crappy screen back. I'm so frustrated and will never buy a Huawei product again.
I have a BOE Seems really great, nice vibrant colours, whites and Blacks are really good. Only issue I have is if you turn off the adaptive brightness the powergenie dims most Google and Facebook apps. But the last few days I have left the adaptive brightness on auto and it seems to not dim as much. I tend to push the brightness up a little bit though.
Something I have noticed, not related to the screen, is I occasionally hear a little click in the sound, I'm not sure what that is. Unless big brother is activating my microphone. ?
Sent from my HUAWEI LYA-L09 using XDA Labs
I must admit, I do notice the colour issue mostly in Chrome but it doesn't seem to be exclusive to it. Plus the colour banding issue is really bad on mine. For instance, at 1:28 on this video (https:// youtu.be/tO01J-M3g0U) the sky has awful banding and also an actual flickering. I guess I have a bad display. I just wonder if they will see it or just send it back. It's definetly there and anyone used to good screens would see it however my aging parents said there was nothing wrong with it so it isn't obvious to anyone not used to an OLED screen and I imagine they could easily say they see no issues. Ahhhh.
No issues with my BOE screen. If you secretly swapped it with a (good) LG I wouldn't notice.
Sent from my LYA-L29 using Tapatalk
BOE is the best much much better then LG super
boe screens are better imo, this lottery with LG is awful
Cheers guys. I must just have a defect BOE. It definitely doesn't look right at all.
Nem9h88 said:
Cheers guys. I must just have a defect BOE. It definitely doesn't look right at all.
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That was my BOE mate 20 pro. Build date 18B05.
djBarren said:
That was my BOE mate 20 pro. Build date 18B05.
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Ooooooh interestingly that is exactly what mine looks like but reversed and guess what... Same build number. Did you get yours replaced with Huawei or a retailer?
Got my BOE 18B23, looks great - you might have a faulty one.
Looks like a faulty BOE screen...I examined mine obsessively within my 2 weeks return period and found no issues. It MIGHT be a bit less bright that LG, but I am comparing it with Youtube videos and Interweb pics, so it's a false call.
Happy so far.
Definitely looks like you have a defective BOE display. I got mine today (18B23) and it's great, at least compared to my old V30 it's much better.
Nem9h88 said:
Ooooooh interestingly that is exactly what mine looks like but reversed and guess what... Same build number. Did you get yours replaced with Huawei or a retailer?
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I received a refund after an email to the Carphone Warehouse CEO. As the IMEI I had was from Huawei not CPW. The CPW have been absolutely fantastic to me.
I went yesterday hell bent on a pixel 3xl. But I was drawn toward the Mate 20 Pro. After much discussion with the manager I ended up walking out with a Mate 20 Pro, 18B26 and it absolutely perfect. It's what the phone should have been from the get go. Uniform, responsive, fast fingerprint scanner, sharp and vibrant.
djBarren said:
I received a refund after an email to the Carphone Warehouse CEO. As the IMEI I had was from Huawei not CPW. The CPW have been absolutely fantastic to me.
I went yesterday hell bent on a pixel 3xl. But I was drawn toward the Mate 20 Pro. After much discussion with the manager I ended up walking out with a Mate 20 Pro, 18B26 and it absolutely perfect. It's what the phone should have been from the get go. Uniform, responsive, fast fingerprint scanner, sharp and vibrant.
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Give me this ceo email address, please. Having problems with cpw
lawtq said:
Give me this ceo email address, please. Having problems with cpw
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I'll DM it to you.
Nem9h88 said:
I know this is not the place to discuss general issues with the phone but I signed up as these forums have the most and best discussions on the issues. I am on my 3rd Mate 20 Pro as the first two LG ones had the screen bleed issue.
Now I have a BOE screen but it looks absolute trash. It lacks brightness and contrast and has a pink tint towards the top and a green tint at the bottom when you view white pages. Also when I watch videos I get awful colour banding etc on gradients. Also I get odd tints etc whenever I look at the phone from almost any angle. I am so so so disappointed.
I'm just curious if anyone has a BOE screen that is as good as the original LG ones (minus screen bleed obviously) as I don't want to send this back if I'm going to get the same crappy screen back. I'm so frustrated and will never buy a Huawei product again.
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My BOE is perfect. Actually nicer than my Note 9 and Pixel 3. LG was no better.
Nem9h88 said:
I know this is not the place to discuss general issues with the phone but I signed up as these forums have the most and best discussions on the issues. I am on my 3rd Mate 20 Pro as the first two LG ones had the screen bleed issue.
Now I have a BOE screen but it looks absolute trash. It lacks brightness and contrast and has a pink tint towards the top and a green tint at the bottom when you view white pages. Also when I watch videos I get awful colour banding etc on gradients. Also I get odd tints etc whenever I look at the phone from almost any angle. I am so so so disappointed.
I'm just curious if anyone has a BOE screen that is as good as the original LG ones (minus screen bleed obviously) as I don't want to send this back if I'm going to get the same crappy screen back. I'm so frustrated and will never buy a Huawei product again.
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I have EXACTLY the same problem as you. This is also my 3rd Mate 20 Pro. First was LG, with the green glow issue, that was visible only in dark room with brightness set to minimum and grey background (I am still mad why I returned it, because it was better than BOE) . My second device had a BOE screen with very very bad screen uniformity at low brightness. And now my third Mate has also BOE screen with the same problem as yours. Lower half of the display has a green tint and the upper half has a pink tint. I dont mind if the screen has a tint, because that can be "repaired" by tweaking color temperature. But this is super annoying. When you scroll on sites with white background you can see how it goes from green to pink tint. Otherwise screen is great and therefore I also have a concern about the next device that I might get as a replacement, as this is clearly a lottery now. I am probably going to wait until like a month and then try to get a replacement (I hope they will admit something is wrong with the display) . It is not really affecting the day-to-day usage of the device, it is just my eyes and heart is hurting when looking at the display. Maybe I am just too picky, but I expect from the device which costs 1k€ to be worthy of its price in every department, especially display.
mtvzbnck said:
I have EXACTLY the same problem as you. This is also my 3rd Mate 20 Pro. First was LG, with the green glow issue, that was visible only in dark room with brightness set to minimum and grey background (I am still mad why I returned it, because it was better than BOE) . My second device had a BOE screen with very very bad screen uniformity at low brightness. And now my third Mate has also BOE screen with the same problem as yours. Lower half of the display has a green tint and the upper half has a pink tint. I dont mind if the screen has a tint, because that can be "repaired" by tweaking color temperature. But this is super annoying. When you scroll on sites with white background you can see how it goes from green to pink tint. Otherwise screen is great and therefore I also have a concern about the next device that I might get as a replacement, as this is clearly a lottery now. I am probably going to wait until like a month and then try to get a replacement (I hope they will admit something is wrong with the display) . It is not really affecting the day-to-day usage of the device, it is just my eyes and heart is hurting when looking at the display. Maybe I am just too picky, but I expect from the device which costs 1k€ to be worthy of its price in every department, especially display.
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This complete echos my device and my sentiments about the whole thing. For the money this device should not have the issues. It is a fact. This is my first Huawei device and I'm almost certain it will now be my last.
I also don't know which device I would buy, instead of Mate 20 Pro. Once you get used to this IR facial recognition, fingerprint scanner becomes almost useless. It works in every conditions and it's sometimes even too fast. I've been using Mate 9 for the last 2 years and it was super fast from the first to the last day. I got used to the EMUI, gestures are awesome! Oh, and I must not forget about the wide angle lens, it's great. I was thinking about the Note 9, the best display, performance wise also very good (not on pair with Kirin 980 though), camera also very good, fingerprint scanner on the back with facial recognition that is significantly slower and on top of that it's still Samsung, which means that it will get very slow in just a year from buying it (it's also almost 100€ more in my country). Another alternative is OnePlus 6T, display is good, performance it's excellent, software is the best right now, the cameras are on pair with the Note 9, but it lacks wireless charging, IP rating, facial recognition depends only on camera (it doesn't work in the dark) and I can't get it from my carrier. Mate 20 Pro is also the King when it comes to the battery life! So from my point of view, there are no real alternatives to the Mate 20 Pro and I really don't know what to do. Part of me wants to get a replacement ASAP (I am scared of that also), but the other part wants to get something else, because this is going nowhere.
I think a lot of the XDA reports about the LG screens being defective were phony and were made to create mischief and discourage people from buying this phone.
When the gluegate reports started coming in on XDA easily 70% were from XDA accounts that were new and were opened specifically to report supposedly defective screens. How could anybody not have found that suspicious?
The supposed screen bleed issue is a joke. People were comparing the folded OLED on the Mate 20 Pro with Samsung phone screens that don't have folded OLED displays. Obviously the results are going to be different because they are not the same kind of displays. It is 100% normal to have bleed on the edges with a folded OLED display and it is also normal for the edges of the display to look lighter when doing the "uniformity test" that people were told proved the displays were defective.
If you go into the display settings it takes less than 10 seconds to make it appear that your screen has "gone hulk" and take a screenshot.
I have a UK Mate 20 Pro that was preordered before launch. It has an LG display from the initial batch that multiple XDA members claim were 100% defective. The display looks great and is not defective in any way.
A few weeks ago I purchased a 256GB global version and planned to upgrade. But that phone had a BOE display that was very inferior to the LG one so I ended up returning it. The BOE screen had washed out colors and was noticibly less bright than the LG display which is the reason people don't see screen bleed at the edges. Pixel response was also slower than the LG display.
A lot of people who participated in a "screen lottery" and kept returning M20P phones until they got one with a BOE display ultimately found that those displays had inferior color and brightness to the LG display.
I'm pretty certain there was nothing wrong with the phone you returned. Unfortunately I have seen 3 M20P phones with BOE displays and all 3 had washed out colors compared to the LG display.