Your phone couldn't start normally.. - Samsung Galaxy S9+ Questions & Answers

Anyone ever get the below? Notes: Phone was working fine ever since I got it. I got it close to when it came out. S9+ on Xfinity Mobile (Verizon). I run Nova Launcher. I haven't rebooted in a long time, so for some reason I decided to reboot. When I did so it says "Phone is starting.. optimizing app XX of 116". It finishes that and takes me to the below message. I've already tried step 1. No luck. I have not erased app data, but tried to get into safe mode using power and volume down button. That did not work.
I guess my only option is to try and Erase App Data?
Android Recovery
Your phone couldn't start normally. Some configuration data may be corrupt. Follow the instuctions below.
1. Try again Restart your phone. If your phone continues to be unable to start, go to the next step.
2. Erase app data Deleting app configuration data may allow your phone to start in Safe mode. Safe mode allows access to basic functions, so you can back up any important data stored on your phone. After backing up your data, a factory reset may be needed to get your phone to start normally.
3. Visit a service center If you don't want to erase your app data or your phone still doesn't start, visit a service center for assistance.
.. and on the very bottom says:
Reboot Recovery Cause is [system_server:8409 RecoverySystemRescueParty]#Support SINGLE-SKU
Block-Based OTA Supported API: 3

PS - The only thing I did today that was new was install a WWE Wrestling game, play it once, and uninstall it. Everything else was normal. Phone, text, notepad software, browse web, YouTube, etc.
So, I tried #2.. selected erase app data from the menu. Took a few seconds and rebooted. Did the "Phone is starting.. optimizing app XX of 116" again. Went right back to the Android Recovery screen.
This sucks because I NEED my phone for work. #1 - it's my alarm clock. #2 - they track when I log in and out and where I go with GPS. #3 - I call back to work during the day.
I can get into "Maintaince Boot Mode" and from there can try a Factory Reset which I am hoping I do not have to..

PSS - I tried to erase cache no luck. Tried to erase app data. No luck. Always comes backm to Android Recovery.

PSSS - Just did Vol Up + Bixby + Power. Went in to Wipe Data/Factory Reset. It's 12:45AM and I need to get to bed. I'm hoping this will at least fix it so I can wake up and get to work tomorrow.
So far it's doing something.. asked me a few questions.. I got past WiFi and it shut off. I didn't know I was low on power.

Sorry maybe I shouldn't have posted if I wasn't going to wait a bit (for an answer) before doing a factory reset. I paniced and factory reset.
Anyway, it's updating everything now. Then I can reinstall everything I need. I did lose all my phone number contacts.

Related

[Q] Market: Download Unsuccessful, then unable to reset

Long story: Went in, got my Vibrant, immediately downloaded a few apps to play/test the device in the store. I got handcent and barcode scanner. Went home, tried rooting phone, couldn't get into the recovery menu. Gave up on rooting for the moment and tried to download launcher pro, and immediately after it started the download it gave me a "download unsuccessful" error, regardless of whether I was connected via 3G or Wifi. I then tried downloading several other apps and got the same error. Afterwords, I tried clearing the market's cache, signing in/out of Google Talk, uninstalling the apps I had originally downloaded, rebooting the phone; nothing worked (and I was unable to reinstall the apps I had managed to install in the first place, due to the same error).
I then attempted a factory reset and was unable to do that, given the error "No reset was performed because the System Clear service is unavailable." After going through tech support through everything I did, they asked me to do a hard reset of the phone, which I didn't realize used the same recovery menu as one must access to root the phone. Since I couldn't get into the recovery menu for whatever reason (I blamed my fingers at the time), I was told to go back to the store to swap my phone out for a new one. Did that, repeated the app downloading process but didn't connect it to anything other than a car charger, and the app store gave me the same error, and I'm again unable to perform a factory reset or a hard reset. I know it's not my fingers, though, because I was able to get into the recovery menu of a display phone at the store.
I'm going back to the store tomorrow to swap my SIM out, since tech doesn't know what else to do with it, but I was wondering if you guys had any input.
Short story: First symptom was all market downloads failed with error: Download unsuccessful. Second symptom was inability to perform a factory reset or a hard reset. Possible causes/solutions?
To fix the download unsuccessful error go to Settings>Applications>Manage Applications, then tap menu, select "Filter", select "All". Scroll down to Download Manager, select it. Tap "clear data".
That should resolve it. Found that somewhere on here and i I haven't had that error since. As for the other... Make sure you're holding down BOTH volume keys at the same time. I screwed that up at first because I thought it was a rocker switch and not two individual switches.
That seems to have fixed it! Thanks!

[Q] Factory data reset freezes when rebooting

Hi!
Device: HTC flyer
My market will stopped working, it has been a week now - I wrote all about clear cache etc. but does not work - so last solution seems to be a factory data reset.
But under the factory data reset - the screen says: "rebooting" they flyer freezes and I can't do anything. After several times trying to turn the device off; it finally says program not responding and I can close the factory reset down. But that does not solve my problem. It must be doing something under the initial rebooting as eg. my notes in "notes" are gone.
The purpose for buying the device was for downloading books and use some of the programmes from market etc. but can't download anything. Updates cannot be downloaded neither.
It stats to download but it's downloading while saying " download unsuccessfull"
Hope someone can help
Try manually going into the bootloader. Hold down and power. Then reset from there
make sure to post questions in General as this is very blatantly the wrong subforum
try the reset as described above you will need to disable fast boot though first...

Unchangeable phone

Hello,
Basically, my phone works. I can call, sms, photograph and so on, but:
When I try to flash new rom, via Kies, Odin or other tool everything goes smoothly, blue progress bars advance and complete, phone reboots, and ... I have old rom, nothing is changed, no data is deleted.
When I install new apps they work until I power off phone. After power on new and updated apps are gone, deleted SMS are back, it looks like the phone inside was frozen in time some time ago and all that is going on is going in ram or some virtual machine, and vanishes.
It happened some weeks ago, I cannot recall when exactly. Something I installed was suddenly missing and SMS after reboot came back, but I ignored it then like a sporadic glitch.
I just discovered, that I also can't do factory reset. System recovery <3e> shows, but doing wipe data or wipe cache has no effect. Nothing gets wiped, apps and data remain intact. The only unusual thing I see in the recovery console is:
Can't access to '/system/csc/PLS/system/'
Is it a virus or is it just broken or what?
zieloniak
I suggest doing a deep clean...

S2 stuck in call mode

I've searched around the forums and so far, most of the results were people having trouble with their phone getting stuck in recovery/boot/download mode.
My phone, however, is stuck in the call mode where the keypad takes up most of the screen. Everything else is working fine with the phone, as I can see unread text messages and other programs that running and notifying me of updates in the background. Wifi and data work fine as well.
The problem is, I can't get out of the call keypad mode and into my home screen with all my apps. I've tried restarting, turning it on/off, taking out the battery, and charging it via USB to the computer. Nothing is working! Please help :crying:
Clear data on phone & if that doesn't work maybe try a factory reset ?
Do the following steps below:
- Boot to CWM recovery
- wipe cache partition
- wipe dalvik cache (under advanced)
- fix permissions (under advanced)
- reboot system now
This issue sounds familiar......like a launcher problem. I have 3 fixes:
Clear data of your launcher
or download another launcher, by trying to get to your play store app by universal search or from the playstore on the pc
if strangely none of the above works, flash another rom or reflash your rom if you like it that much
Note that this message should have been the 1st, cause if im right the two solutions you recieved above should work. The problem is if your running stock ics 4.0.4, you may end up with the emmc brick bug if you use recovery or do a factory reset. We dont know what your using since you never told us.

dozens of apps suddenly having a crashing party

I've got a number of Moto G that have been working fine for months. Suddenly, one of them is constantly having apps crash. I'm talking literally every second. As fast as I can close the crash notification popup another one pops up for another app. android.process.acore, com, com.google.process.gapps, dozens of others. A reboot will fix it for a few minutes, but then it goes on a frenzy again. I've tried wiping the cache and dalvik cache with clockworkmod recovery. I've tried uninstalling updates for google play services. I unfortunately don't have a backup created for this device. I would try to factory reset, but the last time I tried factory resetting a rooted Moto G through the android interface it bootlooped. If I can't fix this, is there a way in clockworkmod recovery to "reset" back to just after I rooted the phone? If not, I may be able to copy over a backup from a similar phone, but I'm not sure if that would work.
EDIT: I think this phone might have just **** the bed. Bootloops when trying to turn on normally (unlocked bootloader warning screen, then motorola spinning world graphic, then off). Volume Down + Power in off state does nothing so I can't even get into the bootloader.

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