Google Pay (NFC) suddenly stopped working - Huawei Mate 20 Pro Questions & Answers

Hi. I'm using Google Pay for quite long time, but suddenly it stopped working at all. It looks like the app don't recognize I'm holding the phone against a terminal. I'm on 9.0.0.210(C432E10R1P16). NFC is working, I can read nfc tags. In google play device is marked as certificated.
Any ideas what is going on ?

Have you tried a reboot or clearing Google pays cache in the apps area?
Sent from my Mate 20 Pro using Tapatalk

aindow said:
Have you tried a reboot or clearing Google pays cache in the apps area?
Sent from my Mate 20 Pro using Tapatalk
Click to expand...
Click to collapse
Yes, I have done both things. I have also my bank app and with this app nfc is working so its looks like this is only google pay problem.

check if your safetynet is working

Firething said:
check if your safetynet is working
Click to expand...
Click to collapse
Safenet passed, all succeed but nfc still not working.

I have the exact same problem - the phone doesn't even recognise the terminal and won't work for Google Pay on bus/underground or on card machines in store. I'm on build 9.0.0.265 not sure that is relevant but I only noticed the fail after the last software update.

kluczus said:
Safenet passed, all succeed but nfc still not working.
Click to expand...
Click to collapse
CRK said:
I have the exact same problem - the phone doesn't even recognise the terminal and won't work for Google Pay on bus/underground or on card machines in store. I'm on build 9.0.0.265 not sure that is relevant but I only noticed the fail after the last software update.
Click to expand...
Click to collapse
If you both have the official updates and not run the hstool, you both should contact google support to check on the gpay status... ... the nfc is working fine, ju t not the gpay.. google should be able to check if its a backend problem

Mine is the same, rebooted phone and still nothing.
Standard build and still works on my connected smartwatch

This is really weird because this morning my mate 20 x was working fine on the london underground. But during lunchtime i couldnt tap to buy my lunch and then it wouldnt work on the tube on the way home. Since our problem happened at a similar time could this be a problem with huawei? I get zero reaction when i place it near a terminal.

Bowie306 said:
This is really weird because this morning my mate 20 x was working fine on the london underground. But during lunchtime i couldnt tap to buy my lunch and then it wouldnt work on the tube on the way home. Since our problem happened at a similar time could this be a problem with huawei? I get zero reaction when i place it near a terminal.
Click to expand...
Click to collapse
Mine turned out to be that NFC had managed to turn its self off. I opened up Google pay and it told me it was off, turned it back on and now working again. No idea how it switched off in the first place, its not in my quick settings

There was a Google Play store update for Gpay a few days ago, did yours update? I'm on firmware 210 and Gpay worked Thursday but I have not tried since the app update.
Sent from my HUAWEI LYA-L09 using XDA Labs

Mine stopped working yesterday.. Called Google no help..also been using since November had no issues until yesterday..
My Google pay version is 2.86..
I tried othed tap and go all working except Google pay..

Still no luck. Google support didnt find any problems. So I have downloaded older version and I will try today.
Wysłane z mojego LYA-L29 przy użyciu Tapatalka

Can you please let us know? Thx
---------- Post added at 09:41 AM ---------- Previous post was at 09:41 AM ----------
kluczus said:
Still no luck. Google support didnt find any problems. So I have downloaded older version and I will try today.
Wysłane z mojego LYA-L29 przy użyciu Tapatalka
Click to expand...
Click to collapse
Please let us know Thx

Unfortunately no changes.
Wysłane z mojego LYA-L29 przy użyciu Tapatalka

So is it huawei or Google fault... So odd..

So a little update on my end. I restarted my phone many times and toggle nfc a bunch of times and today all i got was a reaction. This was the warning saying hold your phone closer but after that, nothing. I dont understand whats wrong, my phone has zero reaction when placed near a pay terminal and it seems like a physical fault maybe the nfc coil was burnt out or something.
But since me and OP had this happen at nearly the same time makes me think its a software issue. I thought it might be like the old note 5 i had where you can trip knox but i dont know.
I had to buy my mate 20x from hong kong since it wasnt sold in the UK. Not sure if i can even claim warranty here.

Bowie306 said:
So a little update on my end. I restarted my phone many times and toggle nfc a bunch of times and today all i got was a reaction. This was the warning saying hold your phone closer but after that, nothing. I dont understand whats wrong, my phone has zero reaction when placed near a pay terminal and it seems like a physical fault maybe the nfc coil was burnt out or something.
But since me and OP had this happen at nearly the same time makes me think its a software issue. I thought it might be like the old note 5 i had where you can trip knox but i dont know.
I had to buy my mate 20x from hong kong since it wasnt sold in the UK. Not sure if i can even claim warranty here.
Click to expand...
Click to collapse
Have you tried factory reset? I'm doing mine tonight..I will report back if it works...
---------- Post added at 04:26 AM ---------- Previous post was at 04:25 AM ----------
Also OP have you tried a different Tap n pay app?
Does your bank have their own app? GooglePay stopped working for me but works with my bank's app..so it's not NFC

Dfresh13 said:
Have you tried factory reset? I'm doing mine tonight..I will report back if it works...
---------- Post added at 04:26 AM ---------- Previous post was at 04:25 AM ----------
Also OP have you tried a different Tap n pay app?
Does your bank have their own app? GooglePay stopped working for me but works with my bank's app..so it's not NFC
Click to expand...
Click to collapse
No, I haven't tried factory reset. I prefer to stay with all my data I will wait what google support tell me.
My other bank account also works with nfc without problem. Let me know what happen after factory reset

kluczus said:
No, I haven't tried factory reset. I prefer to stay with all my data I will wait what google support tell me.
My other bank account also works with nfc without problem. Let me know what happen after factory reset
Click to expand...
Click to collapse
haha i would like to stay with my data too...i had them backed up already..just need to restore after...
I have contacted Google they were pretty useless..

Related

Camera AI doesn't seem to be working.

I don't know if this is a common problem but I've been noticing that the camera of my mate 10 doesn't detect scenarios properly as it used to before. My mate 10's still 3 weeks old and I've only factory reset it once. However, it detects humans and there are times that it identifies my cat as a human being.
To add, every time I reset my phone, the camera returns to its snappy scenario detection; but after "optimizing" the phone and clearing the camera app from the running apps list, the ai won't work again. I tried clearing the camera's cache and memory, but to no avail.
I know I'm being nitpicky, but the camera scenario detection's one reason why I bought the mate 10. I'm bummed out to have experienced this just now.
Anyone else experiencing this? Does anyone know a fix?
It happen for me too but a reboot fix it or clear camera data.
I know it's not a nice thing but maybe a software update can fix it.
gm007 said:
It happen for me too but a reboot fix it or clear camera data.
I know it's not a nice thing but maybe a software update can fix it.
Click to expand...
Click to collapse
I did notice that this only happened to me after the latest software update. ?
relativelysmark said:
I did notice that this only happened to me after the latest software update.
Click to expand...
Click to collapse
Same here.
mr.mrcn said:
Same here.
Click to expand...
Click to collapse
Hope they get this fixed. Gaaah.
Is it possible to make a downgrade to the previous version?
mr.mrcn said:
Same here.
Click to expand...
Click to collapse
What firmware are you on ?
Just checked, and mine is still working OK after recent update. Single sim. UK C782 Ver .124
falsivas said:
what firmware are you on ?
Just checked, and mine is still working ok after recent update. Single sim. Uk c782 ver .124
Click to expand...
Click to collapse
8.0.0.127(c432).
Same here (Europe 8.0.0.127).
If you are rooted I believe this breaks the AI system wide (including the camera's ability to smartly recognise objects and scenery). I believe as of yet there is no fix for this (if you are rooted).
wisemanwizz said:
If you are rooted I believe this breaks the AI system wide (including the camera's ability to smartly recognise objects and scenery). I believe as of yet there is no fix for this (if you are rooted).
Click to expand...
Click to collapse
Works for me, and i'm rooted
No rooted. Pure emui 8
That's strange. :\ not sure why my AI is not working then
---------- Post added at 08:42 PM ---------- Previous post was at 08:38 PM ----------
Daniehabazin said:
Works for me, and i'm rooted
Click to expand...
Click to collapse
not sure my my AI on my Mate 10 Pro is not working then
My Mate 10 Pro facing the same problem ...
I did ask Official Huawei FB page, they ask me to factory reset but I haven done it yet ... Maybe you all can try
adcs89 said:
My Mate 10 Pro facing the same problem ...
I did ask Official Huawei FB page, they ask me to factory reset but I haven done it yet ... Maybe you all can try
Click to expand...
Click to collapse
I try factory reset and it work for me. AI work again.
Me too! I'm using Mate 10 Pro and sometimes AI in camera doesn't work that I have to reboot my phone to get it working again.
AI returns after update
Mine is 9 days old and the AI symbols stopped appearing on around day 3. I have rebooted a couple of times but the AI symbol never appears when photographing objects such as food and cats. HOWEVER, I checked for an Update tonight and there was one waiting. I have just upgraded from 8.0.0.128 (C636 Asia-Pacific region) to 8.0.0.131 and good news, AI is back!
The cat never looked so good :highfive:
Nice! I'll be waiting for that update then since it's still not available on me.
camera cache and data wipe, followed by a restart, worked for me
For me AI is working on 20mp and not on on 12mp settings.

HBO GO, DirectV Now, Movies Anywhere Crashing Upon Launch

Just picked up a Mate 10 Pro from Best Buy. It updated to the latest version of BLA-A09 8.0.0.112(C567). Apps HBO GO, DirecTV Now, and Movies Anywhere crashes upon launch. I am not rooted. Anyone experiencing a similar issue? Wondering if it has to do with the US security issues with Huawei and perhaps these apps do not want it running on Huawei phones? This would definitely be a deal breaker for me. My Widevine DRM security level is at L1 and Netflix and Amazon Prime Videos run.
I use the DirecTV Now beta app on my US Mate 10 Pro.
Ulver said:
I use the DirecTV Now beta app on my US Mate 10 Pro.
Click to expand...
Click to collapse
Where did you get the beta app from. The one I downloaded from the Google Play Store crashes.
dakota_96 said:
Where did you get the beta app from. The one I downloaded from the Google Play Store crashes.
Click to expand...
Click to collapse
I got it from joining the beta group to test the new recording features. I just downloaded the regular DirecTV Now app from the play store and it worked just fine.
For what it's worth, HBO NOW works fine.
charliebigpot said:
For what it's worth, HBO NOW works fine.
Click to expand...
Click to collapse
I give up with this. I'm returning it. I did a factory reset. Installed only those apps and they all ran. Then I went to change the phone settings and rebooted and they all don't work again. I didn't make any exotic changes in the phone settings. Just the usual of ringtones, notifications, blue light filter, vibration, do not disturb, etc... This is one weird phone.
dakota_96 said:
I give up with this. I'm returning it. I did a factory reset. Installed only those apps and they all ran. Then I went to change the phone settings and rebooted and they all don't work again. I didn't make any exotic changes in the phone settings. Just the usual of ringtones, notifications, blue light filter, vibration, do not disturb, etc... This is one weird phone.
Click to expand...
Click to collapse
That's really weird. I have the same firmware as you too. I downloaded HBO now, even though I don't have HBO and it starts up without crashes. Wish I knew why you're having issues.
I did a little more testing. All the apps work fine on initial install. When it stops working is once the device is rebooted. Once it's rebooted, those apps will never work again no matter if uninstall and reinistall as many times as you want. Only way to get them working is by doing a factory reset.
Well I'll be. I rebooted my phone, and yup, DirecTV NOW just closes. I don't even get a toast message saying it closed or anything. Just acts like it's going to open, then shuts off. This sucks, at least you're not the only one!
Edit: it does the same thing to the Paramount app, another streaming app.
Ulver said:
Well I'll be. I rebooted my phone, and yup, DirecTV NOW just closes. I don't even get a toast message saying it closed or anything. Just acts like it's going to open, then shuts off. This sucks, at least you're not the only one!
Edit: it does the same thing to the Paramount app, another streaming app.
Click to expand...
Click to collapse
FWIW VUDU, Netflix, Prime Video still works. The rest don't. Fortunately, I'm still in my return period so if I can't get it worked out it's definitely going back. I'm gonna try chatting with Huawei.
dakota_96 said:
FWIW VUDU, Netflix, Prime Video still works. The rest don't. Fortunately, I'm still in my return period so if I can't get it worked out it's definitely going back. I'm gonna try chatting with Huawei.
Click to expand...
Click to collapse
Let me know if you find anything. I ended up factory resetting, so I pretty much can't reboot to keep these apps usable. This is seriously questioning my purchase.
Sent from my BLA-A09 using Tapatalk
Ulver said:
Let me know if you find anything. I ended up factory resetting, so I pretty much can't reboot to keep these apps usable. This is seriously questioning my purchase.
Don't hold your breath on this. Huawei doesn't have a very good support reputation. I'm getting the feeling they'll be clueless.
Click to expand...
Click to collapse
Ulver said:
Let me know if you find anything. I ended up factory resetting, so I pretty much can't reboot to keep these apps usable. This is seriously questioning my purchase.
Sent from my BLA-A09 using Tapatalk
Click to expand...
Click to collapse
Well as I expected they were no help at all other than to say they will forward the issue to engineering. Meanwhile you're stuck with a phone that you can't reboot and/or hope it doesn't reboot on it's own. A shame for such a magnificent device. I got 2 weeks to return it to Best Buy. I'll probably hold out until the very last day to see if they push out an update.
dakota_96 said:
Well as I expected they were no help at all other than to say they will forward the issue to engineering. Meanwhile you're stuck with a phone that you can't reboot and/or hope it doesn't reboot on it's own. A shame for such a magnificent device. I got 2 weeks to return it to Best Buy. I'll probably hold out until the very last day to see if they push out an update.
Click to expand...
Click to collapse
Figures. The last update came around this time last month, so hopefully this week.
Sent from my BLA-A09 using Tapatalk
Ulver said:
Figures. The last update came around this time last month, so hopefully this week.
Sent from my BLA-A09 using Tapatalk
Click to expand...
Click to collapse
Found a workaround! Tried this three times and it worked all three. Go to Settings>Apps & notifications>Apps>Scroll to Google Play services>Storage>Click Clear Cache>Click Manage Space>Click Clear All Data. This will no factory reset your phone and app apps are now working. Enjoy!
Alright! So you have to do this after every reboot to make the apps work again?
Sent from my BLA-A09 using Tapatalk
Ulver said:
Alright! So you have to do this after every reboot to make the apps work again?
Sent from my BLA-A09 using Tapatalk
Click to expand...
Click to collapse
Yes.
Tried for the 4th and 5th time and it works!
dakota_96 said:
Yes.
Tried for the 4th and 5th time and it works!
Click to expand...
Click to collapse
Cool! Thanks for looking into this! Still kinda lame you have to do this, but it's better than a factory reset ha.
Sent from my BLA-A09 using Tapatalk
dakota_96 said:
Found a workaround! Tried this three times and it worked all three. Go to Settings>Apps & notifications>Apps>Scroll to Google Play services>Storage>Click Clear Cache>Click Manage Space>Click Clear All Data. This will no factory reset your phone and app apps are now working. Enjoy!
Click to expand...
Click to collapse
I had to do the same with apps that use maps (uber and the likes of it), only had to do it once, since then it's all working as expected. :good:
Ulver said:
Cool! Thanks for looking into this! Still kinda lame you have to do this, but it's better than a factory reset ha.
Sent from my BLA-A09 using Tapatalk
Click to expand...
Click to collapse
Lame definitely. I just hope Huawei fixes it. I'm pretty much sure this is a bug we're exploiting and once Google patches it, we're done. It must be some kind of security check that these apps don't want running on Huawei because of the US government warning. In theory all apps could so this and what we're left with would be a very expensive brick.

BT Sport App & Other Issues (UK)

Whenever I open the BT Sport app, I get a message telling me to "Update Google Play services BT Sport won't run unless you update Google Play services". When I click on update, it opens Google Play services on the Play store but there's no update available. Anyone else having this problem?
When using Google Chrome, I occasionally see the message to sign in but I'm already logged in! If I click on the sign in message, it takes me to the usual Google log in screen and when I enter my username, it tells me that I'm already logged in. Does this happen to anyone else?
I ordered the handset directly from the Huawei/Honor on Wednesday afternoon and received it on Friday, can't fault the service. Using the advertised £30 discount code, I paid £369 for the handset and the Bluetooth earphones.
Today I received update COL-L29 8.1.0.104 (C432). It weighed in at 246MB and I performed a factory reset but I'm still experiencing the issues I mentioned above.
Other than that, it's a snappy phone and quite compact. I feel the camera is better than the Nokia 7 plus that it's replacing but not quite on par with my Samsung Note 8.
Maneep said:
Whenever I open the BT Sport app, I get a message telling me to "Update Google Play services BT Sport won't run unless you update Google Play services". When I click on update, it opens Google Play services on the Play store but there's no update available. Anyone else having this problem?
When using Google Chrome, I occasionally see the message to sign in but I'm already logged in! If I click on the sign in message, it takes me to the usual Google log in screen and when I enter my username, it tells me that I'm already logged in. Does this happen to anyone else?
I ordered the handset directly from the Huawei/Honor on Wednesday afternoon and received it on Friday, can't fault the service. Using the advertised £30 discount code, I paid £369 for the handset and the Bluetooth earphones.
Today I received update COL-L29 8.1.0.104 (C432). It weighed in at 246MB and I performed a factory reset but I'm still experiencing the issues I mentioned above.
Other than that, it's a snappy phone and quite compact. I feel the camera is better than the Nokia 7 plus that it's replacing but not quite on par with my Samsung Note 8.
Click to expand...
Click to collapse
Install latest version of playstore beta it will solve your problem
It worked! Thank you very much! Now all I need to do is remember my password for BT Sport :laugh:
Maneep said:
It worked! Thank you very much! Now all I need to do is remember my password for BT Sport :laugh:
Click to expand...
Click to collapse
What is your device specs?
4/6 GB variant?
Mind sharing setting>about page?
Blur imei.
that's odd I am still on COL-L29 8.1.0.100 (C432) and no update available, grrr
PeterMarkoff said:
that's odd I am still on COL-L29 8.1.0.100 (C432) and no update available, grrr
Click to expand...
Click to collapse
Mine is even odd . I am currently on
COL-L29 8.1.0.106(SP6C900)
Can you share yours setting>about full screenshot?
Blur IMEI
I've got the 128GB/4GB variant that is sold on the official Honor UK website.
Unfortunately I can't post pics or links due to my low post count.
Maneep said:
I've got the 128GB/4GB variant that is sold on the official Honor UK website.
Unfortunately I can't post pics or links due to my low post count.
Click to expand...
Click to collapse
If possible post it to imgur and replace . With dot in url or pm me imgur url.
Is my honor 10 the same as others, that the led notification is small like a spec of dust?
Yes the notification light is tiny. When charging it is lit green but barely visible.
imgur dot com/VDQo5oy
It's bought in EU unlocked 4/64 through O2 distribution.
today on Monday i received update 104 for my 100 out of the box
SP6C900 what distribution/country is this?
PeterMarkoff said:
SP6C900 what distribution/country is this?
Click to expand...
Click to collapse
C900 is an internal version from Huawei. Where did you get it?
---------- Post added at 10:18 AM ---------- Previous post was at 10:18 AM ----------
PeterMarkoff said:
It's bought in EU unlocked 4/64 through O2 distribution.
today on Monday i received update 104 for my 100 out of the box
Click to expand...
Click to collapse
Do you have a link for O2 distribution?
limestar said:
C900 is an internal version from Huawei. Where did you get it?
Click to expand...
Click to collapse
En-lite please ?
limestar said:
C900 is an internal version from Huawei. Where did you get it?
---------- Post added at 10:18 AM ---------- Previous post was at 10:18 AM ----------
Do you have a link for O2 distribution?
Click to expand...
Click to collapse
it's local only in this country

Compass Does Not Work

Hi Everyone,
I have a Huawei P20 Lite and updated it this Monday to the version appears as ANE-LX1 8.0.0.146(C461). Today I noticed that apps using the accelerometer, gyroscope and magnetometer data (such as Compass, Google Maps or a 360 degree video on YouTube) don't react when I move and rotate the device. HiCare smart diagnostics show no errors after "gravity sensor" test.
I would be very glad if anyone can help. Thanks!
Hallo there
That is quite weird, you did it via OTA right? I saw the official changelog of that update and it's only a security monthly patch, I see it causing no issues, altough if you have your bootloader locked you can send it to warranty and they can check it, even if you did that test via HiCare.
Cheers,
AS
ars_chelsea said:
Hallo there
That is quite weird, you did it via OTA right? I saw the official changelog of that update and it's only a security monthly patch, I see it causing no issues, altough if you have your bootloader locked you can send it to warranty and they can check it, even if you did that test via HiCare.
Cheers,
AS
Click to expand...
Click to collapse
Hi, thanks for the answer.
I don't know what OTA is, what I did was going to settings, check for updates and do it.
Today I compared mine with 2 exactly same phones, which were indicating they were also up-to-date; yet their versions were ANE-LX1 8.0.0.046 and ANE-LX1 8.0.0.162; which are different than mine (ANE-LX1 8.0.0.146). I can do nothing but thinking that it's a software/firmware problem because the phone is newer than a week and isn't even dropped yet, whilst the sensor was working.
Thank you very much again!
Rondrey said:
Hi, thanks for the answer.
I don't know what OTA is, what I did was going to settings, check for updates and do it.
Today I compared mine with 2 exactly same phones, which were indicating they were also up-to-date; yet their versions were ANE-LX1 8.0.0.046 and ANE-LX1 8.0.0.162; which are different than mine (ANE-LX1 8.0.0.146). I can do nothing but thinking that it's a software/firmware problem because the phone is newer than a week and isn't even dropped yet, whilst the sensor was working.
Thank you very much again!
Click to expand...
Click to collapse
Weird indeed since it's a new phone....And it was working on your first days and stopped after that update?
ars_chelsea said:
Weird indeed since it's a new phone....And it was working on your first days and stopped after that update?
Click to expand...
Click to collapse
Yes, weird. I did not test the sensor intentionally, only saw the pedometer count on lock screen. After I updated the phone in a short while that day, the gyro data was gone. Compass was stuck in North 0 degree and 9 degree inclination, even after factory reset. I have changed the phone to solve the problem, I believe it is due to a failure within the inertial measurement unit integrated circuit or its soldering.
But thank you very much anyway!
It's better to send it to warranty yup, might be a defect which is rare but may happen.
Cheers and hope for the best
AS
---------- Post added at 12:23 ---------- Previous post was at 11:39 ----------
Hiiiiii again,
I've posted another solution please look forward into the same problem another person is having on this thread by brdja80:
https://forum.xda-developers.com/huawei-p20-lite/help/auto-rotate-stopped-t3877969#post78406090

Google Pay 'CTS Profile Mismatch' error on 168 firmware

The latest official firmware from Dec 28 (9.0.0.168) has broken Google Pay on my unrooted and unlocked device.
SafetyNet check throws up a failed 'CTS Profile Mismatch' error.
Anyone having the same issue?
I had that happen once on my P20 Pro. I think clearing the data for the Play Store and rebooting the phone fixed the issue. If that doesn't work you can also clear the data for Play Services.
jhs39 said:
I had that happen once on my P20 Pro. I think clearing the data for the Play Store and rebooting the phone fixed the issue. If that doesn't work you can also clear the data for Play Services.
Click to expand...
Click to collapse
Thanks for the suggestions, but both didn't work for me.
Apparently there were GPay issues with the beta, and Huawei haven't fixed whatever caused the problem.
Interesting, I'm on 168 (Australian version) and Google pay works fine. This fragmentation is my biggest angst with Android
darrenk232 said:
Interesting, I'm on 168 (Australian version) and Google pay works fine. This fragmentation is my biggest angst with Android
Click to expand...
Click to collapse
I'm in Australia too but purchased the twilight coloured version in the UAE when I was there in November.
Model is LYA-L29
Build number - 9.0.0.168 (C636E10R3P2)
I'm guessing the model is slightly different? Don't want to do a factory reset if I don't have to.
This is mine, seems there's some regional differences between the build numbers but the model is the same.
darrenk232 said:
This is mine, seems there's some regional differences between the build numbers but the model is the same.
Click to expand...
Click to collapse
Thanks for posting.
Looks like the issue is isolated to the regional build.
Google pay suddenly broke for me on 168. Was using it fine for the past few days and just today it didn't work. Checking safety net on an app cts profile match fails
Such a shame stayed away from funky Huawei and root to keep Google pay and Huawei just breaks it anyway
Huffy1 said:
Google pay suddenly broke for me on 168. Was using it fine for the past few days and just today it didn't work. Checking safety net on an app cts profile match fails
Such a shame stayed away from funky Huawei and root to keep Google pay and Huawei just breaks it anyway
Click to expand...
Click to collapse
What country are you in and whats your firmware build number? Also, when you say "broke", what were the symptoms of the failure?
darrenk232 said:
What country are you in and whats your firmware build number? Also, when you say "broke", what were the symptoms of the failure?
Click to expand...
Click to collapse
168C636E from Australia.
Today when I was out at the shops google pay wasn't working. When I got home I downloaded a safety net checker which failed on cts profile mismatch.
Huffy1 said:
168C636E from Australia.
Today when I was out at the shops google pay wasn't working. When I got home I downloaded a safety net checker which failed on cts profile mismatch.
Click to expand...
Click to collapse
That's a shame. So an Australian purchased phone with AUS firmware (i.e. AUS168C636E...)?
I used mine today and had no issues, I wonder what's changed.
darrenk232 said:
That's a shame. So an Australian purchased phone with AUS firmware (i.e. AUS168C636E...)?
I used mine today and had no issues, I wonder what's changed.
Click to expand...
Click to collapse
Yes, was working 2 days ago, no new updates. Just an embarrassing moment when Google pay stopped working. Might finally just pull the plug and go with funky Huawei. Shame
Update: Used Funky Huawei to update device to 171 and google pay is working again and device passes safety net. Funky Huawei did some changes server side a day ago on 171 so decided to try. All works well now
Huffy1 said:
Yes, was working 2 days ago, no new updates. Just an embarrassing moment when Google pay stopped working. Might finally just pull the plug and go with funky Huawei. Shame
Update: Used Funky Huawei to update device to 171 and google pay is working again and device passes safety net. Funky Huawei did some changes server side a day ago on 171 so decided to try. All works well now
Click to expand...
Click to collapse
Good to hear that 171 fixed the issue.
There's definitely something wrong with the 168 firmware on some devices. From reading around other forums and social media, there were Google Pay problems with the beta - and it looks like this has crept into the 168.
I had the same problem with trying to use Google Pay in a store (where it was previously working a few days prior) and it threw up the error after an overnight update. Luckily I had a physical card with me that I could use.
I've since done a factory reset hoping that would fix things, but it didn't.
Guess I need to wait for the next update.
I have the same problem I'm Germany, EML-L29.
I have a CTS match fail, G-Pay tells me, the system security on my device is not given, so I cannot use it for payments.
I tried to clear the caches, without result.
Any further ideas?.

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