i bought a new amazfit verge us version (a1811) and updated its fw to 3.2.2.0. everything is fine but when the screen is off, notification beep sounds like sizzling and bad. all other sounds are normal. do you have the same problem? how can i fix it?
stu35 said:
i bought a new amazfit verge us version (a1811) and updated its fw to 3.2.2.0. everything is fine but when the screen is off, notification beep sounds like sizzling and bad. all other sounds are normal. do you have the same problem? how can i fix it?
Click to expand...
Click to collapse
A1811 is not US version it's international version, included US market. No i did not noticed any sounds problem. But if say honest most time i using only vibrate notifications without any sounds Sounds is in smartphone
several people in the forum came across the same problem. is it a condition that I need to send to the warranty? Is it solved by software update? I also sent a notification from the feedback section of amazfit watch.
stu35 said:
several people in the forum came across the same problem. is it a condition that I need to send to the warranty? Is it solved by software update? I also sent a notification from the feedback section of amazfit watch.
Click to expand...
Click to collapse
As i mentioned usually i using notifications without sound, only vibration is activated. When i did factory reset notifications sounds fine to me. But that was once, maybe two time when i used notifications with sound at all after these updates. So i can't confirm it's issues/bugs or not. But one advise which i got from Amazfit support when i asked about battery life which after update is shorter, they advised me to first do factory reset. So i can advise you the same. If problem will be the same you can try to chat before you will bring watch to seller or authorized service to Amazfit support and when after you will talk with support do what they will advise you or bring to service or seller. Factory reset if say honest most time fixing small problems in many devices (if there is no biggest violations): smartphones, smart watches and ect. Without detail review hard to say it's software problem or soundspeaker I have problem with wifi in my smartphone, when is turned on bluetooth wifi dropping, usually internet wokring fine in others device, dropping is not often, but when i turning off bluetooth works fine. Manufactor supporting gave me some advices which did not helped to me, need to test in others device or with others wifi connections, but i can't to do right now that. So it's conflict between wifi and bluetooth or just others reason it's hard to say. The same is with yours situation, about problem can confirm some costumers.users, but for others can work fine. So i posted my advises, i think the best right now is just to talk with Amazfit support before you return it to seller or bring it to authorized service or do factory reset, which by the way i recommend to do before connect with Amazfit support, cos i'm sure they will ask about that
thanks for the reply. i will try the factory reset. i hope it will fix it. thank you.. :good:
i did factory reset to watch and sent test notifications from amazfit watch app. nope. still continues same problem.. after all i set warning tone volume silent and only vibration. i hope it will be fixed with a firmware update.
stu35 said:
i did factory reset to watch and sent test notifications from amazfit watch app. nope. still continues same problem.. after all i set warning tone volume silent and only vibration. i hope it will be fixed with a firmware update.
Click to expand...
Click to collapse
This is support with chat option - https://support.amazfit.com/hc/en-us (if you can't see help/chat option, then scroll down with mouse and you will see chat window in left side of computer/smartphone), check from time to time are they online, coz they often are diconnected from chat. I can chat with they only when is evening in my country. I guest they are in US and connecting only in day time, maybe after lunch time
This is support via mail - https://en.amazfit.com/support.html, you can write from mail anytime, they will answer to you soon when they will can, probably
There is nothing to thank, I trying to help as much as I can. Sad that factory reset did not helped, try to chat with support (live or via mail, you probably just sent feedback from app, in feedback they don't react, i mean they will not answer to you)
I saw a post in Reddit from a Huami global support person in the Amazfit subreddit and i have mentioned to him about the sound problem as well as other things. He say it is a known problem and it is worked on. So hopefully with the next firmware we will get a fix for that.
Sent from my LG-H870 using XDA Labs
PsychoTribe said:
I saw a post in Reddit from a Huami global support person in the Amazfit subreddit and i have mentioned to him about the sound problem as well as other things. He say it is a known problem and it is worked on. So hopefully with the next firmware we will get a fix for that.
Sent from my LG-H870 using XDA Labs
Click to expand...
Click to collapse
Yep, and i wrote that here somewhere and on FB and other places. Its being worked on.
A problem with the sound is two months to me. The manufacturer is made to "cuckoo" - refuses to recognize the problem. A problem with sound exists in all - Europe, Russia, America.
I tried everything, settings, restart, unlock, new installation, Chinese version, factory settings - did not fix a problem.
There is an update rolling out at the moment that says it is fixing the problem. It is 3.2.3.0 if i remember correctly. Just have some patience. Should be here any time now.
PsychoTribe said:
There is an update rolling out at the moment that says it is fixing the problem. It is 3.2.3.0 if i remember correctly. Just have some patience. Should be here any time now.
Click to expand...
Click to collapse
I can confirm, i got update today was written the same
Related
Hi everyone,
I have a problem with my watch "Amazfit Pace".
My phone is a Nexus 6P and I use the application "Amazfit Watch"
When I turn off the watch, the wifi on the phone become extremely slow.
The problem is fixed if I turn off the bluetooth on the phone (but I need the bluetooth for other devices, so that's not a solution).
Maybe the application is always searching for the watch and disturbe the wifi on the phone ?
I'm trying to find a solution with Amazfit support, but they tell me not to repeat the problem.
Thanks for your help.
Settings>Apps>Amazfit watch app>Change system settings off
Check there, I had problems with BT turning on all the time and I had to turn off there, so it turns on only when I open application.
"When I turn off the watch, the wifi on the phone become extremely slow."
i don't get it
the watch doesn't connect directly (through wifi) with the phone , the bt is for that
the watch connects (through wifi) with your router and need the wifi for the update only (i think)
are you sure that your router is "ok" ?
do you have the same problem on different wifi / router ?
Thank you for your response.
I know the watch connects in bluetooth.
But when the connection is not made (for example the watch is off or I don't have it with me), it is the wifi used by my phone that works very badly.
Everything goes back to normal if I turn off the Bluetooth or uninstall the Amazfit application.
I haven't been able to test with another router yet, but all my devices are working properly with it.
Did you tried to do what I wrote you? Try that, force stop Amazfit app and hope on the best.
droidhd said:
Did you tried to do what I wrote you? Try that, force stop Amazfit app and hope on the best.
Click to expand...
Click to collapse
Thanks for your help, but it doesn't work any better.
Because of a battery problem, Google has just changed my Nexus 6P by this one which is a reconditioned one, and I wonder if it doesn't have a problem.
What bothers me is that otherwise everything works perfectly.
I didn't test the watch with my old Nexus 6P, too bad, it went back to Google...
Yeah I got the same problem!
The amazfit app has a very aggressive policy for bluetooth pooling. The wifi/ble are places on a single chip in our phones and they're sharing the same rf antenna. That's why it probably slows down wifi.
I have a xiaomi phone btw.
i have the same problem, i write to amazfit support and repply : "you are the firts person with this problem".
i have problem with samsung a3 , a5 and S7
with others phone do not have problem at all
any ideas?
Thank you for your answers.
I am reassured to see that I am not the only one concerned.
I have submitted the problem to the Amazfit support.
Hi, is there any news about this problem? Cause i have a same thing, then I turning on an airplane mode on the wach Wi-Fi is going down...
Hi,
I am still in discussions with Amazfit support, no solution yet. I just sent them the app logs.
I think everyone who has the problem should report it to them, so maybe it will solve the problem more quickly.
Hello, I have exactly the same problem, any news from Huami?
Thank you very much
I am still in discussions with the support, but they don't find the solution.
I encourage everyone involved to bring the problem to their attention as well, that may help to solve the problem.
support.amazfit.com => Submit a request
You can quote my ticket number: 22185
I reported it directly to the development lead and team and we'll keep you posted on what we find. Thanks.
netzkobold said:
I reported it directly to the development lead and team and we'll keep you posted on what we find. Thanks.
Click to expand...
Click to collapse
this is what they just told me:
"Hello Joan,
Thank you for the reply. We are apologize for the trouble.
Our tech support have already looked into this issue, and they said there is no problem with the app. Could you please wait for the next update of the app to see if the issue can be solved? Thank you so much for your cooperation!
Should you have any further questions, please feel free to let us know. Cheers and have an excellent day!
Sincerely,
Seven | Amazfit Support"
Just had a month of banging my head over this strange behaviour. Even called ISP support to come check it, because sometimes it would even crash my router. Always at around 23h until about 7h the wifi would be like a crawl. Today I really took the matters into my hands and made some tests with network analyzers on the phone and so then began uninstalling apps from more recent to older. As soon as Amazfit watch app went away bang! everything began working, even a movie that had tried to start on chromecast and was stuck for more than 30min started playing out of nowhere.
Then tried to install it back again and issue started again even though it was disconnected from the phone. My first thought was that crazy chinese had put some creepy code at would start doing something creepy at night. Then I remembered that I had auto airplane mode from 23h to 7h! This is crazy! Airplane mode is useless this way.!
I'm going to open a ticket also. Not sure if this happens with every phone, mine is quite old. Sony Xperia Z3, could be only old chipsets, but could also be people just don't know whats going on and blame other things, because it is a really strange behaviour.
I just received a reply from Amazfit Support:
"Our developer team are working on this issue. Hope this will be optimized in the near future, but no dates have been set yet.
Could you please reset your router to 5G dual band to have a try? Thank you for your patience and understanding!"
So they are aware and trying to figure out what to do. I believe the workaround will work, because bluetooth is also 2,4Ghz and that might be the issue, but have to try later at home.
Wifi problems
Same problem here. WIFI on smartphone goes down when watch is disconnected (airplane mode, turned off, away from phone, etc). Reported to amazfit support. Big bug!
Bad news from Amazfit support, they blame the phone, and their only solution is "try on another phone":
Seven (Amazfit)
Nov 21, 01:18 PST
Hello there,
Thank you for your email. We are very sorry about the inconvenience.
Our developer team argued that such issue maybe caused by certain mobile phones. Could you please try another phone to have a try? Thank you for your understanding!
Should you have any further questions, please feel free to let us know. Thank you and have a nice day!
Sincerely,
Seven | Amazfit Support
I've got the same issue and just wrote a ticket through the app with screenshots from a speedtest app.
i've got an oneplus 3t with android 8.0.0
Wifi speed usually is 50 Mbit/s. If the watch is disconnected it goes down to about 5 Mbit/s. I can reproduce this behavior everytime I want to, so it's caused by the app.
Hello developers,from last 5 days my amazfit touch screen not working.Its getting charging and even displays time.I tried to restart it 100 times but no use.I drained the battery and charged it 100% but still no use.Anyone please help.
Found a solution
Hi dear friend,
I also got the same issue with the watch. I found a solution to this. U can easily rectify it by unpairing the watch through phone's Amazfit app. Then watch will restart and touch will start to work. Afterwards if any updates for watch is available u can update.
Try this....
If already u have rectified the problem, tell me how and please share it. It will be useful for other users.
I try unpaired watch but touch not work,
bsvinod said:
Hi dear friend,
I also got the same issue with the watch. I found a solution to this. U can easily rectify it by unpairing the watch through phone's Amazfit app. Then watch will restart and touch will start to work. Afterwards if any updates for watch is available u can update.
Try this....
If already u have rectified the problem, tell me how and please share it. It will be useful for other users.
Click to expand...
Click to collapse
----------------------------------------------------------------------------------------------------------------------------------------------------------------------------
ya it's work thanks bro its Diwali biggest gift thank you again
I have the same problem, but even after I did the unpairing, it still doesn't work, and the battery drains within a day. Now I cannot even pair the watch with my phone (Mi6) as the screen does not react to touch.
Please, help!
hajduk78 said:
I have the same problem, but even after I did the unpairing, it still doesn't work, and the battery drains within a day. Now I cannot even pair the watch with my phone (Mi6) as the screen does not react to touch.
Please, help!
Click to expand...
Click to collapse
What is the watch model and firmware? Did you try to flash any ROM or it's still stock?
Still no response
Dear bsvinod, i have done the same thing which you have said,but no use the display touch not working,its getting charged and shows the display but touch not working please help i really love this watch.
yunussalman said:
Dear bsvinod, i have done the same thing which you have said,but no use the display touch not working,its getting charged and shows the display but touch not working please help i really love this watch.
Click to expand...
Click to collapse
What is the watch model and firmware? Did you try to flash any ROM or it's still stock? ][
watch model
lfom said:
What is the watch model and firmware? Did you try to flash any ROM or it's still stock? ][
Click to expand...
Click to collapse
the watch model is A1612 i dont have any idea about firmware as it is english version and i last updated it in september 2017 from then its display doesnt work.No,i haven't tried to flash its still stock.
Thanks in advance
yunussalman said:
the watch model is A1612 i dont have any idea about firmware as it is english version and i last updated it in september 2017 from then its display doesnt work.
Thanks in advance
Click to expand...
Click to collapse
So it's still stock... Does it connect to Amazfit app on phone? If yes, have you tried to upair the watch while it's connected and pair again? If yes again, I am sorry but most probably it's a hardware issue.
No at present i have unpaired it.
lfom said:
So it's still stock... Does it connect to Amazfit app on phone? If yes, have you tried to upair the watch while it's connected and pair again? If yes again, I am sorry but most probably it's a hardware issue.
Click to expand...
Click to collapse
at present i have unpaired it but while i iam trying to pair it,its needed the QR code for which the watch doesnt connecting.
yunussalman said:
at present i have unpaired it but while i iam trying to pair it,its needed the QR code for which the watch doesnt connecting.
Click to expand...
Click to collapse
Try with another Amazfit app version, another account, and another phone. If all fail, then again, probably it's due to a hardware failure.
I Tried with other phones and other apps
lfom said:
Try with another Amazfit app version, another account, and another phone. If all fail, then again, probably it's due to a hardware failure.
Click to expand...
Click to collapse
Dear friend,
i have tried with other phones and other apps but the watch doesnt show QR code to connect.
can i try to flash or factory reset my mobile by connecting it to pc?
is their any method to do it?
before the watch display stops responding i had installed custom watch faces into watch and after one week the watch's display stopped responding.
It gets charging its displaying only the current watch face but touch not responding.
I also have the same problem. Touch screen is not working. Pace 2.6.2.0. Pace is normally charging, no flickering on the screen. I have unpaired it with the phone, but no possibility to pair it again since I can't tell to confirm pairing number.
Poslano sa mog MI 6 koristeći Tapatalk
yunussalman said:
Dear friend,
i have tried with other phones and other apps but the watch doesnt show QR code to connect.
can i try to flash or factory reset my mobile by connecting it to pc?
is their any method to do it?
before the watch display stops responding i had installed custom watch faces into watch and after one week the watch's display stopped responding.
It gets charging its displaying only the current watch face but touch not responding.
Click to expand...
Click to collapse
Use the phone with Amazfit that is currently paired with the watch to unpair it, keep both close and connected to each other so when you unpair all data on watch will be erased.
Or try this:
https://github.com/MajeurAndroid/Adb-Remote-Screen
Dear friends,
As my problem not resolved i went to mi showroom in hyderabad to get repaired as i entered and switched on my watch the touch got response and i increased my brightness and after 10 sec it again not responding i showed to them they said they dont know how to do.
One of other repair person said its clearly an software problem.After i came to room it again started responding but after few seconds it again stops.so can you please guide me how to factorh reset my amazfit pace english version watch?
Or help me to flash rom as mine is stock rom...please help
yunussalman said:
Dear friends,
As my problem not resolved i went to mi showroom in hyderabad to get repaired as i entered and switched on my watch the touch got response and i increased my brightness and after 10 sec it again not responding i showed to them they said they dont know how to do.
One of other repair person said its clearly an software problem.After i came to room it again started responding but after few seconds it again stops.so can you please guide me how to factorh reset my amazfit pace english version watch?
Or help me to flash rom as mine is stock rom...please help
Click to expand...
Click to collapse
If it's paired with phone, go to Amazfit app -> My Watches -> More and tap on Unpair (it will erase all data on watch).
Or use the remote control app to go to Settings -> Device and choose factory reset. But I thought you had already done this (factory reset)...
Dear developers,
i have tried everything and at last my watch has been working its been updated 4 times and at present the version is 2.8.0.5
previously it was 1.2.6.0 or something.....its been working but sometimes the touch is not working,if i left it aside and after 10 to 15 minutes or after i restart it then it will work.
can you guys help me for this?
we can say that screen is flickering(making small quick moments).
please help
Anyone please help....iam a fitness freak and i badly need it to get repaired
Amazfit screen not showing anything
Hello, I'm writing hoping someone can help me.
My pace it's broken or so it seems, like it is turned on but not showing anything on screen. In first it seemed dead but was connected to my phone and counting steps but nothing on screen.
When receiving notifications it was vibrating as usual but again nothing on screen.
If I turn it off it shows battery charging, when I turn is on shows Amazfit logo but after screen shutsdown and nothing appears.
I have it unpaired now and can't pair again...
I have unlocked boatloader and reflashed latest us tomorrow but... Same behavior, did this appened to someone, or can someone help?
Thank you
lfom said:
Use the phone with Amazfit that is currently paired with the watch to unpair it, keep both close and connected to each other so when you unpair all data on watch will be erased.
Or try this:
https://github.com/MajeurAndroid/Adb-Remote-Screen
Click to expand...
Click to collapse
hi , anyone had any sucess with this app? the remote screen . ? i cant get it to work and also have the same problem with the stratos touchscreen , but half of the right side does not work
May problem now!
After the last automatic update 2.3.7.0. original ROM, after a few km of activity, the activity stops, then start a new activity with no GPS information, very strange!
Has done this almost every time I go to train.
I already tried to deactivate all the alerts, pause, 3D data, but it remains the same. I'm getting mad.
How can I go back to the previous version or solve this? thank you
Pair watch again but do note restore old data to watch. If it doesn't fix the issue (keep all alerts and auto-pause off), then we will have to wait for an update... Many users reported the same issue.
ok, thanks
NENOmart said:
ok, thanks
Click to expand...
Click to collapse
Did it work?
I have the same problem. I did the procedure of unpair, pair again without restoring old data and didn't work.
I sent a ticket to xiaomi describing with details all the issues during the last weeks. They asked me for a video where they could see the problem. I sent it. They asked me to do a battery test. I did it and was ok. Then they asked me if I had gone to a spa with the clock. I replied that I had only swum with him at sea. And the last thing that they have answered me is that the clock can not measure the RH in the water and that if I have any problem I explain the details to them !!!
Well, I had never asked about the pulse rate in water since the problems I detected are in running mode, walking and tennis and I had already sent several emails explaining all the problems in detail, the video, the tests...
I asked him to change the support person because I think it's a lack of attention and I'm waiting for an answer for 6 days
To be continue...
The solution is easy.
Reset and not make restore. Then turn off ALL notifications during the race and DO NOT TOUCH ANY BUTTON DURING EXERCISE until a new update comes out.
Work perfecly for me.
Just a question. Im new with the Verge. Im on a rooted OP3 with native OxygenOS.
The app dosent sync the HR. If i open the app the step will be synced (most times) but the HR is empty. I messure continius.
Regards
Hmmm. With the continious Setup the green LEDs in the back are not lighten up. Only manual messure are working.
It seems fixed with version 2.3.8
New Amazfit Verge US/Global/International 3.2.0.20 Firmware bug
Don't update to this version as double tap to wake the screen doesn't work.
Seems to affect to original US watches only
Same think for me . Can i make a downgrade to 3.2.0.13
Amazfit engineers clearly do not even do basic testing before releasing.
I have found so many bugs and reported so many but it's really pointless - they do not seem to have the S/W engineering skills to fix or test any fixes.
As a Stratos user, the last good firmware was 2.3.5.0 - every release since just added more bugs!
The message here is that just do not update without a VERY good reason, as there is a very good chance, the newer release will be worst than previous.
AFAIK, it affects to original US watch users only, those CN watch users who flashed the US/Global/International firmware are not facing this bug.
I'm 99% sure the issue is related to the bootloader, they used the Chinese one, which is known to have this issue (from users report on my ROM) on original US watches.
If anyone interested with already unlocked bootloader, just let me know to test a fix.
Meanwhile, don't update if you mind double tap to wake and wait for an official fix from Huami.
You can send an email to Huami support, to inform them about this bug on their latest firmware: [email protected]
OK, but DTTW is the smalest problem. I dosent use this
3.2.0.24 is in the huami forum. The problem ist that you dosent recive this in europa if they dont like
Saratoga79 said:
AFAIK, it affects to original US watch users only, those CN watch users who flashed the US/Global/International firmware are not facing this bug.
I'm 99% sure the issue is related to the bootloader, they used the Chinese one, which is known to have this issue (from users report on my ROM) on original US watches.
If anyone interested with already unlocked bootloader, just let me know to test a fix.
Meanwhile, don't update if you mind double tap to wake and wait for an official fix from Huami.
You can send an email to Huami support, to inform them about this bug on their latest firmware: [email protected]
Click to expand...
Click to collapse
Thanks for the email
I also hope they create English forum like Xiaomi has.
time bug in 3.2.0.20
hello,
hello, my watch verge with Firmware 3.2.0.20 have any Bugs,
Big Problem : time in standby mode is wrong on Display !!! 1 hour difference !!!
best regards
videojochen said:
hello,
hello, my watch verge with Firmware 3.2.0.20 have any Bugs,
Big Problem : time in standby mode is wrong on Display !!! 1 hour difference !!!
best regards
Click to expand...
Click to collapse
Yes, this happens due to a time change last night. Just reboot the watch and it will synchronize the times.
Saratoga79 said:
If anyone interested with already unlocked bootloader, just let me know to test a fix.
Click to expand...
Click to collapse
I'm interesting to test a fix
I use 1811 global version.
Nono. These 1hour Problem exist longer that summer time. Sometimes it happend, dont now why.
Tha battery drain in *.22 is hard. >15% a day with nothing as wearing the watch.
Ringtone issue.
The problem exists with the old update and the new update - 3.2.0.20
On inactive display - on incoming call - sounds bad. When the active (lighted) display - when incoming call - rings normally. There is a ringing problem when the display is off.
kkeonline said:
I'm interesting to test a fix
I use 1811 global version.
Click to expand...
Click to collapse
It doesn't seem to work so... Let's wait for an update this week.
Saratoga79 said:
It doesn't seem to work so... Let's wait for an update this week.
Click to expand...
Click to collapse
OK, thank bro.
3.2.1.0 firmware available
New firmware 3.2.1.0 available. Solves two-touch screen unlock issues.
Not tested yet.
Bug fixed on latest 3.2.1.0 version.
Just received the update 3.2.1.0 and it work
I'm having a problem with Update 3.2.1.0, the continuous HR on the clock this function, and the sleep monitor also on the clock this works, but when synchronizing with the cell phone, in the AmazFit Watch application, does not show the data of the continuous HR nor sleep data. I've done the Factory Reset and still continues with this problem. What may be happening.
Wat i noticed. With some internal watchfaces it feels like a battery drain.
With Neon or "inutest Thing" im round about 15-20% a day. With a digital from amazftwatchface im around 8% a day.
sstsbg said:
Ringtone issue.
The problem exists with the old update and the new update - 3.2.0.20
On inactive display - on incoming call - sounds bad. When the active (lighted) display - when incoming call - rings normally. There is a ringing problem when the display is off.
Click to expand...
Click to collapse
Have you solved this? I thought i was the only one! Even the notification ring sounds bad sometimes
laffsj said:
I'm having a problem with Update 3.2.1.0, the continuous HR on the clock this function, and the sleep monitor also on the clock this works, but when synchronizing with the cell phone, in the AmazFit Watch application, does not show the data of the continuous HR nor sleep data. I've done the Factory Reset and still continues with this problem. What may be happening.
Click to expand...
Click to collapse
I saw the same. After every unpair or reset of watch probably all yours activities is counting from that day when you pair it again or resetted. Yours old activities is saving in Watch App and watch, but when you did reset or unpair that day is not saved. I saw that after few reset and unpair. I can't understand why, but probably this is must be.
---------- Post added at 12:19 AM ---------- Previous post was at 12:14 AM ----------
Hexxer said:
Wat i noticed. With some internal watchfaces it feels like a battery drain.
With Neon or "inutest Thing" im round about 15-20% a day. With a digital from amazftwatchface im around 8% a day.
Click to expand...
Click to collapse
When i talked with Amazfit support they siad me watch face don't having any effect to battery life, a little bit strange cos my battery drained faster as usualy with "spiked" watch face only. When i bought watch i could don't charge battery about 4 days, now after latest update i must charge battery after alsmost 2 - 3 days. Amazfit support explaining that as my changed usuage, my changed settings and ect. But these all things wasn't changed at all. With the same activity, settings before i update to latest version battery i could not to charge about 4 days.
Got the update last night. Tried to check voicemail morning and was greeted with Alvin & The Chipmunks blabbing at me. It's like the speed of the call is x20 speed or something. It's completely unusable. Phone sluggish as hell, too.
Anyone know what's going on with the voice speed? I've never heard of anything like this.
I'm supposed to get a callback for a job interview I had yesterday. Pretty crappy timing. How is Google going to push an update that breaks calls like this? Absurd.
its nokia that pushed the update they did not make the rom right
Same here I told nokia about it and they told me to wait for a bug fix. I told them I wanted to downgrade since your firmware bug broke my phone.
Just wait for a bug fix? So use a Phone that cant make calls right?
So payed a guy to unlock my boot loader to try to flash a rom so i can just make the phone usable.
I spend about 6 hours try to get the rom to work. With little to no luck I was able to get into twrp a few times.
So ya Im in the same boat. I just got this phone back 3 weeks ago from a rma due to a bad chargeing port. Now Im forced to pay some one to unlock the boot loader and try to get a custom rom Just to be able to call
If I cant get the rom working Im going to have to go spend like $200 on a new phone today just sucks
fisterkev said:
Got the update last night. Tried to check voicemail morning and was greeted with Alvin & The Chipmunks blabbing at me. It's like the speed of the call is x20 speed or something. It's completely unusable. Phone sluggish as hell, too.
Anyone know what's going on with the voice speed? I've never heard of anything like this.
I'm supposed to get a callback for a job interview I had yesterday. Pretty crappy timing. How is Google going to push an update that breaks calls like this? Absurd.
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Same thing happened to me with the sped up chipmunk-y sound. It happened during the dial and after someone picks up. Though it didn't seem to happen every time. Also, I didn't notice it on any incoming calls, just outgoing.
I tried a few things to fix it--rebooting, clearing some app caches, etc. Nothing seemed to work.
My next step was to try a factory reset, but then all of a sudden the issue disappeared. No new update was released/installed, so I just assumed the issue had been on my provider's end (T-Mobile), and they fixed whatever the problem was.
As for sluggishness of the phone after the update: I agree. It seems a little sluggish to me too. Not anything that is making the phone unusable. But it is noticeably more sluggish than when 9.0 was installed.
Have you guys modified the phone in any way like unlocking the bootloader or rooting?
gumbyx84 said:
Have you guys modified the phone in any way like unlocking the bootloader or rooting?
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I haven't. Just using whatever over the air OS Nokia pushes to the phone.
yes I did pay to unlock the boot loader I used linage from the rom section
it has all the bugs of the stock rom. Cant call out or with out the loud noise bug and no voip apps work
I did get the Android 9 based rom to work. it has a few bugs but its usable.
I more or less gave up im looking at a iphone now.
I spend 20 hours or more trying to get this phone to work
first the usb port goes out and I cant charge.
2 weeks after having the phone back I got a magnetic cable so the usb port would not brake any more cable. That was like $20
After 2 weeks android 10 more or less bricks the phone (a phone that cant make calls)
Then I have to spend like $15 to pay the poor guy to unlock my boot-loader (he did a great job)
I spend a lot more time loading the linage android 10 rom for it to have the same bugs ( in no way is it the devs fault im sure he did not know).
... can unlock your bootloader for a small fee.
I would say all android 10 based rom will have those kind of problems. I can only confirm it on the android 10 linage one
When I flash twrp most of the time the twrp would just freeze if booting form the phone.
I had no problem loading it with fastboot works evey time. So I would only use it install the rom and just boot it when you need it. I would not suggesting flashing it to recovery as it only worked some of the time for me.
Hope all that info helps
QUOTE=gumbyx84;81261583]Have you guys modified the phone in any way like unlocking the bootloader or rooting?[/QUOTE]
---------- Post added at 06:48 PM ---------- Previous post was at 06:44 PM ----------
The calling problem goes in and out. Some times it works some times it dose not. Facebook message outgoing calls the mic will not work, Same with google voice.
if i make calls with out google voice it works 1/2 the time. all the people have the same problem
https://community.phones.nokia.com/discussion/54374/android-10-after-update-on-nokia-7-1
diggeryo said:
Same thing happened to me with the sped up chipmunk-y sound. It happened during the dial and after someone picks up. Though it didn't seem to happen every time. Also, I didn't notice it on any incoming calls, just outgoing.
I tried a few things to fix it--rebooting, clearing some app caches, etc. Nothing seemed to work.
My next step was to try a factory reset, but then all of a sudden the issue disappeared. No new update was released/installed, so I just assumed the issue had been on my provider's end (T-Mobile), and they fixed whatever the problem was.
As for sluggishness of the phone after the update: I agree. It seems a little sluggish to me too. Not anything that is making the phone unusable. But it is noticeably more sluggish than when 9.0 was installed.
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Click to collapse
How to fix the phone call problems
To everyone having calling issues (distortion / squealing, or other people can't hear them), try this: Turn off Voice over LTE. You go to Settings -> Wireless and Networks -> Mobile Networks -> VoLTE, and turn that setting off. This fixed the problem for all 3 Nokia 7.1 phones in our family, when nothing else seemed to work.
Turning off VoLTE and wifi calling works, but VoLTE is important in my area with TMobile. Without it, too many dropped and missed calls. I actually downgraded from an Xperia XZ1 just to get VoLTE, now this happens.
I have TA-1085 running Android 10 that was pushed OTA on 12/25, while I do not have calling issues (from native call app) initially, calling from all 3rd party app (e.g. Messenger or Wechat) are not working: I can hear other side, while the other side can not hear me.
In addition to disabling VoLTE, I also changed the 'preferred network type' (see posting from author 'fiumaxx' on nokia's user forum, search there using android-10-after-update-on-nokia-7-1 as search string). I changed it to LTE/CDMA which works well for me.
Normal call sound is back to normal but 3rd party calling still not working.
zhou68000 said:
I have TA-1085 running Android 10 that was pushed OTA on 12/25, while I do not have calling issues (from native call app) initially, calling from all 3rd party app (e.g. Messenger or Wechat) are not working: I can hear other side, while the other side can not hear me.
In addition to disabling VoLTE, I also changed the 'preferred network type' (see posting from author 'fiumaxx' on nokia's user forum, search there using android-10-after-update-on-nokia-7-1 as search string). I changed it to LTE/CDMA which works well for me.
Normal call sound is back to normal but 3rd party calling still not working.
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Click to collapse
This worked for me:
Go to Settings/Apps and Notifications and then tap on where it says See All xx Apps. Scroll down until you see the Google app and tap on that. On the next screen you see, tap on Permissions and then tap on Microphone. A small window will pop up, and you must change the setting from Allow to Deny.
After changing this setting, Google Assistant won't work (no Hey Google), but the fix is persistent after reboots. This makes me think the real problem may be with the Google app. We'll see.
ikijibiki said:
This worked for me:
Go to Settings/Apps and Notifications and then tap on where it says See All xx Apps. Scroll down until you see the Google app and tap on that. On the next screen you see, tap on Permissions and then tap on Microphone. A small window will pop up, and you must change the setting from Allow to Deny.
After changing this setting, Google Assistant won't work (no Hey Google), but the fix is persistent after reboots. This makes me think the real problem may be with the Google app. We'll see.
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Click to collapse
Thank you so much for sharing! Works like a charm
Unfortunately denying microphone for the Google app did not work for me. I also noticed no one can hear me when making videos calls (Hangouts, Duo, Facebook messenger).
I then decided to factory reset, but did not help. Both VoLTE and video calling still not working.
Anyone else with video calling mic issues?
zhou68000 said:
I have TA-1085 running Android 10 that was pushed OTA on 12/25, while I do not have calling issues (from native call app) initially, calling from all 3rd party app (e.g. Messenger or Wechat) are not working: I can hear other side, while the other side can not hear me.
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Click to collapse
I had the same symptom on normal phone call (other side could not hear me). In my case, it was the Google Assistant not releasing the microphone, and here what worked: open the system settings, go to Google (service&preferences)/Account services/Search, Assistant&Voice/Voice/Voice Match. Them make sure Access With Voice Match is ticked off.
Or try opening settings, searching at the top for "Voice" and open "Voice Match", and tick off "Access with Voice Match".
ikijibiki said:
This worked for me:
Go to Settings/Apps and Notifications and then tap on where it says See All xx Apps. Scroll down until you see the Google app and tap on that. On the next screen you see, tap on Permissions and then tap on Microphone. A small window will pop up, and you must change the setting from Allow to Deny.
After changing this setting, Google Assistant won't work (no Hey Google), but the fix is persistent after reboots. This makes me think the real problem may be with the Google app. We'll see.
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Click to collapse
Confirm this recipe works for my TA-1085. Thanks much.
I solved my random voice problems (others can't hear me on Duo video call, duplex voice on the other side etc.) with the voice match assistant workaround until hopefully gets fixed in a next update. Don't know for sure if the thing is only on Nokia's side or Google app's as well on Android 10, since disabling Hey Google solves all issues
Will have to try/catch on future google app updates as well to find out
Sly_North said:
I had the same symptom on normal phone call (other side could not hear me). In my case, it was the Google Assistant not releasing the microphone, and here what worked: open the system settings, go to Google (service&preferences)/Account services/Search, Assistant&Voice/Voice/Voice Match. Them make sure Access With Voice Match is ticked off.
Or try opening settings, searching at the top for "Voice" and open "Voice Match", and tick off "Access with Voice Match".
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Click to collapse
Under "Voice Match" I don't see any "Access With Voice Match" setting. What I do see is "Hey Google," which says "Access your Assistant any time you say "Hey Google" when your screen is on." Perhaps this is what your mean?
I tried this solution and it works, too. I think it also has the advantage of not completely shutting down Assistant's access to the microphone. Just waking up Assistant by voice. Much less of a price. Thanks!
Has anyone heard anything about a real fix for this issue? I've gotten two Android updates since the upgrade to Android 10, but this issue has not been fixed yet.
After extensive talks and inside info on Nokia's community forums, seems like a Maintenance update (MR) is on the way for May, which they say fixes -among others- both voice bugs. That is, the echo on calls plus sound distortion in some games (e..g Monument Valley 2 for me)
Cross your fingers everyone for a quick release and confirmation of the fixes!
Today was the day at last....! MR update showed up rolling out globally and echo during calls plus crackling sounds in games are finally gone
Better late than never NOKIA
dbal said:
Today was the day at last....! MR update showed up rolling out globally and echo during calls plus crackling sounds in games are finally gone
Better late than never NOKIA
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Yes, they seem to have fixed the voice call problems with Whatapp, Wechat, Hangouts and etc since the Android 10 update.