Lenovo Z5 No-Notifications Issue - Android Q&A, Help & Troubleshooting

Greetings,
I received a Lenovo Z5 two weeks ago as a replacement to my old phone and so far it has been fantastically awesome... or most of it. I noticed that after a week factory resetting the phone for my personal needs and setting up, no notifications aside from phone calls and SMS pops up either on lock screen or on the notification tab while on home screen or using other apps. So far I have managed to get Facebook, Gmail, Outlook, Messangers and a few social networking apps (Zalo - Vietnamese version of Messanger/WeChat) working (partially) with their notifications. However, apps such as Discord, Reddit, Youtube, and a couple entertainment apps do not pop their notifications - they did pop up one time but after that nothing shows up even after couple of reboots.
I am currently using ZUI 10.5; all notifications settings are turned on. No apps' notification permissions were denied/blacklisted. Any help is appreciated.

Hello (Xin chao)
Are you a Vietnamese ?
I got the same issues
I tried this and now it works okay
There is an system app called Security, open it up and add apps to the white list (top-right small button, looks like a padlock)
Apps in this list will not be turn off and will receive notification normally.
Also, I found another solution, but haven't tried it yet
Maybe you can if the above solution doesn't work
Maybe you can try to install "Disable Doze" app below to see any effect:
play.google.com/store/apps/details?id=de.geroo.disabledoze

Related

Push Notification problems SOLVED

Hi all,
On my PLK-AL10 push notifications don't work properly.
I have all the right settings applied and automatic app sync set as well.
Only if an app is open in the background I receive notifications, when apps are closed nothing.
When I deselect auto data app sync in settings/accounts/menu all apps sync and provide push notifications for just a few minutes, but after that no push again (looks to be after sleep).
Tried several push fixers from apps store (root and non-root) PNF, Push Notification Status, Push Notification Assistant and Heartbeat Fixer for GCM.
Have the heartbeat set at minimum (wifi 1 min, mobile data 2 min).
Have had this problem from the start on B150/160 and B173 stock and rooted.
Anybody with a solution for this?
Solved, see #6
http://forum.xda-developers.com/showpost.php?p=63259332&postcount=6
I have the same problem. For example, Whatsapp messages do not arrive at all times if I did not open the program. (PLK-L01)
I have no problem with the push notifications on WhatsApp or other apps. Just to confirm I have set them as Protected Apps, and also in Power Saving I have it set to highest, which is Performance, and I have the Do Not Disturb set to Off. I do also have a smartwatch, Sony Smartwatch 3, and notifications are perfect - but then maybe Smartwatch is keeping phone alive for notifications. Battery life is still great though with all of these Settings including Bluetooth always on.
Sent from my PLK-L01 using Tapatalk
I'm having the same problem with Messenger since B121 update
keila said:
I have the same problem. For example, Whatsapp messages do not arrive at all times if I did not open the program. (PLK-L01)
Click to expand...
Click to collapse
admisi said:
I have no problem with the push notifications on WhatsApp or other apps. Just to confirm I have set them as Protected Apps, and also in Power Saving I have it set to highest, which is Performance, and I have the Do Not Disturb set to Off. I do also have a smartwatch, Sony Smartwatch 3, and notifications are perfect - but then maybe Smartwatch is keeping phone alive for notifications. Battery life is still great though with all of these Settings including Bluetooth always on.
Sent from my PLK-L01 using Tapatalk
Click to expand...
Click to collapse
Also protected apps and power saving set at performance, even keeping Wifi alive during sleep.
It just releases the auto update
After hours of search finally found a solution.
I don't know if I missed it earlier but i installed Quick Sync Settings from the Play Store.
In the app the Google account gives several sync option.
Turning on App-data sync solved the problem.
I did not see (at least i think i didn't ) this option earlier in the Settings/accounts/Google
Now Whatsapp push notifications work with the app closed.
Hi
Unfortunately this does not fix the exact same issue for me. If the apps are not launched in background I get no lockscreen notifications. I've been in all the settings numerous times, everything is set up correctly (magazine theme, protected apps, network apps, sync otpions, power options, etc.)
This is very frustrating. Even thinking of selling the phone because of this.
eddy_101 said:
Hi
Unfortunately this does not fix the exact same issue for me. If the apps are not launched in background I get no lockscreen notifications. I've been in all the settings numerous times, everything is set up correctly (magazine theme, protected apps, network apps, sync otpions, power options, etc.)
This is very frustrating. Even thinking of selling the phone because of this.
Click to expand...
Click to collapse
It's very good to see I'm not alone with this. The App-Data sync "solution" is NOT a solution, so please do NOT label this thread SOLVED. It's not. Anyone with a working idea?
abaloo said:
It's very good to see I'm not alone with this. The App-Data sync "solution" is NOT a solution, so please do NOT label this thread SOLVED. It's not. Anyone with a working idea?
Click to expand...
Click to collapse
As I am the OP and it solved my problem it is solved, your problem might me entirely different, with different settings, apps, network, carrier etc.
It takes time to find the right solution for you, you can also try to uninstall your google account altogether as that takes 1 set out of the equation.
trijethero said:
As I am the OP and it solved my problem it is solved, your problem might me entirely different, with different settings, apps, network, carrier etc.
It takes time to find the right solution for you, you can also try to uninstall your google account altogether as that takes 1 set out of the equation.
Click to expand...
Click to collapse
You're right. In a way... the thing is that the problem seems to be the same for all of us. And you're right that we use different settings/apps/etc so tons of things may interfere.
For me this seems to have solved the issue:
"For those who facing notification delay issue for Honor 3C/ Ascend P7 please try these:
1.) Settings> Power Saving> Protected apps> put a "tick" for the apps that you want to keep running after the screen is turned off
2.) Settings> Notification Manager> Choose "Notify" for the apps you want to receive push message to the notifications panel"
Post #6 worked for me but it's not at all stable for (facebook) Messenger app. It seems to be a lottery whether it works at all. Sometimes the sound notification works and sometimes it doesn't. For now I have to leave it running in the background visible in recent apps even though I turned Messenger on under 'Protected apps' with all auto sync settings on.
abaloo said:
"For those who facing notification delay issue for Honor 3C/ Ascend P7 please try these:
1.) Settings> Power Saving> Protected apps> put a "tick" for the apps that you want to keep running after the screen is turned off
2.) Settings> Notification Manager> Choose "Notify" for the apps you want to receive push message to the notifications panel"
Click to expand...
Click to collapse
After further testing this does seem to work for my honor 7 as well but only when Power saving mode is on Performance.
If you go into Phone manager > Power Saving > Power-Intensive Apps you can see what apps are running hidden in the background.
If I put Battery performance on Smart notifications still work for Whatsapp but infrequently or not at all for other apps.
It seems one has to have extensive knowledge in the phones settings and have everything set up correctly, when it should just work off the bat. I really hope it is fixed in the next update.
---------- Post added at 01:19 AM ---------- Previous post was at 01:07 AM ----------
Some test results sending whatsapp,messenger and skype messages from my iphone.
Settings:
Wifi: On
Auto-Sync*: Off
Whatsapp: Protected app ON & Notifications ON
Messenger: Protected app ON & Notifications ON
Skype: Protected app ON & Notifications ON (with new 'instant messages' setting enabled inside skype)
Restart phone with Smart Power Saving Mode Enabled:
Whatsapp as a protected app with sync off
Notification WORKS
Messenger NOTHING**
Skype WORKS
Restart phone in Performance Power Saving Mode:
Whatsapp WORKS
Messenger WORKS
Skype WORKS
*I like this to be off by default and in theory shouldn't be on for push notifications to work.
** Occasionally works but more often than not delayed or no messages come through. Is this the App creators fault or Honor 7 stock ROM?
Something I have just noticed on why Messenger sometimes doesn't work for me:
When I'm on the road I often enable Power Saving mode to Ultra. Whatsapp remains running in the background in this mode. Messenger is killed. Then when I exit Ultra to Smart or Performance Messenger needs to be restarted for notifications to work again. It doesn't always stay on either and have to restart the whole phone.
Skype is an odd one. It never says it's running under Power-Intensive Apps checker in the Phone Manager. Yet notifications come through
Further testing:
If I clear all recent apps by swiping bottom of screen to top , the app -protected ones will keep running silently in the background waiting for push notifications. (i can see which ones are still running in the background under Phone Manager > Battery Power Saving > Power-Intensive apps )
Now if I close the apps individually (viber, whatsapp, messenger etc) they are no longer kept running in the background despite being enabled as protected apps. So I may lock my phone, without knowing this and no push notifications will come through.
BUT if I re-open one of my protected apps the other ones will re-run in the background for push. Very strange behavior!
Gosh this push notification stuff is complicated. I'm just going to go back to my iphone 4 if this doesn't get fixed as I've come to expect this kind of stuff to just work without any fiddling!
To permanently fix this you need to root an move the apps from the Data/app to Sytem/app
They will be started as services instead of apps
trijethero said:
To permanently fix this you need to root an move the apps from the Data/app to Sytem/app
They will be started as services instead of apps
Click to expand...
Click to collapse
How did you move them?
used Root Browser
Just move the whole app folder out of Data/App
I can corfim that moving apps you want notifications from to /system/app will work.
trijethero said:
Hi all,
On my PLK-AL10 push notifications don't work properly.
I have all the right settings applied and automatic app sync set as well.
Only if an app is open in the background I receive notifications, when apps are closed nothing.
When I deselect auto data app sync in settings/accounts/menu all apps sync and provide push notifications for just a few minutes, but after that no push again (looks to be after sleep).
Tried several push fixers from apps store (root and non-root) PNF, Push Notification Status, Push Notification Assistant and Heartbeat Fixer for GCM.
Have the heartbeat set at minimum (wifi 1 min, mobile data 2 min).
Have had this problem from the start on B150/160 and B173 stock and rooted.
Anybody with a solution for this?
Solved, see #6
http://forum.xda-developers.com/showpost.php?p=63259332&postcount=6
Click to expand...
Click to collapse
It didn't work for me I've already app-data on google account and even download quick syn setting solved the problem.
When I move whatsapp or messenger to system/app they don't work. Messenger crashes on launch and whasapp displays a message saying it needs to be installed again :crying:
ANyone able to confirm if they have got either working under system/app or system/priv-app

Honor 9 notifications working properly?

Hi, I'm just wondering since huawei phones often have notification problems for e.g never getting notifications from third party apps (WhatsApp, Instagram) does the huawei honor 9 receive all notifications from third parry apps or do u have to go into settings to get notifications or do u not get them at all cause my honor 8 never receives notifications.
The for your time
Rommco05 said:
I don't have any problems with notification, all works Messenger, Gmail, WhatsApp ...
Click to expand...
Click to collapse
Did you have to fiddle around in the settings a bit to get them?
I have big notification problems. Gmail notification are coming late, but even worse, WhatsApp notifications are only coming when I open the app. Strangely, WhatsApp has been working fine for the first couple of days, but now it's a nightmare. I have followed every guide for improving the notifications, but to no avail.
_Tallis_ said:
I have big notification problems. Gmail notification are coming late, but even worse, WhatsApp notifications are only coming when I open the app. Strangely, WhatsApp has been working fine for the first couple of days, but now it's a nightmare. I have followed every guide for improving the notifications, but to no avail.
Click to expand...
Click to collapse
Hopefully they will fix this in emui 8
jamazee said:
Hopefully they will fix this in emui 8
Click to expand...
Click to collapse
I hope so.
_Tallis_ said:
I have big notification problems. Gmail notification are coming late, but even worse, WhatsApp notifications are only coming when I open the app. Strangely, WhatsApp has been working fine for the first couple of days, but now it's a nightmare. I have followed every guide for improving the notifications, but to no avail.
Click to expand...
Click to collapse
I had to go to
settings -> Apps -> settings (at the bottom) -> Special Access -> Ignore Optimisations -> All Apps
and then manually select each app I wanted to allow notifications for. Before that got almost nothing from any app except phone and messages. Since then I haven't had any problems
Tapdog said:
I had to go to
settings -> Apps -> settings (at the bottom) -> Special Access -> Ignore Optimisations -> All Apps
and then manually select each app I wanted to allow notifications for. Before that got almost nothing from any app except phone and messages. Since then I haven't had any problems
Click to expand...
Click to collapse
That was one of the first things I did. Still WhatsApp is refusing to notify my in time. And by the way, you can't select Gmail because it is not listed in All Apps.
jamazee said:
Hi, I'm just wondering since huawei phones often have notification problems for e.g never getting notifications from third party apps (WhatsApp, Instagram) does the huawei honor 9 receive all notifications from third parry apps or do u have to go into settings to get notifications or do u not get them at all cause my honor 8 never receives notifications.
The for your time
Click to expand...
Click to collapse
No problem with notification..all working fine
I'm bringing up this thread because I'm having problems with my Honor 9 not showing Telegram notifications unless I open the app. It doesn't *always* happen, but it's very annoying nonetheless.
I'm not having this problem with any other app.
I've tried whitelisting telegram for battery optimization, but to no avail.
Is anyone else having this same issue or knows how to solve it?
I'm not using telegram.
For my others notifications are working fine but not the LED notification for some apps.
I suspect it's because the default color choosen by defaultfor se apps is just not working with honor9's.
Hi there,
can anyone confirm if Telegram notifications work please?

Problems with notifications on S9+

So i own 2 businesses and its VERY important I get my Ebay app notifications, Paypal app Notifications, and Gmail notifications, as fast as possible. 24/7. No delay. No Sleep mode. No Hibernation. I want the messages to come through just like a phone call or text.
I smart switched my S8+ over to my S9+. I wanted to make sure I had the S9 + set up and settings exactly before I activated it. So I thought i had the S9+ setup and working just fine on my WIFI. So my S9+ is up and running on my Wifi.
However, I have noticed that when the S9+ screen is off for extended period of time....I DO NOT GET MY GMAIL EMAILS or my EBAY or paypal NOTIFICATIONS until I pickup the phone and turn the screen on. Its like its in some type of sleep mode, do not disturb mode, or hibernation mode even though its not set up like that. This is absolutely frustrating. I need to be able to respond to my customers instantly and as fast as possible otherwise it can cost me sales.
-Do not disturb mode is off
-I added gmail paypal and ebay to the list of apps that should be allowed to use battery all the time with no sleep
-I have notifications set as high importance in all apps and in notifications
Any help or suggestions????
I dont want to have to physically turn my phone screen on to be able to see these important notifications.
thanks
It is Android Doze at mischief. First make sure that the phone is not actively putting those apps to sleep.
Device Maintenance > Battery > Unmonitored apps / Always sleeping apps (scroll down to bottom)
Make sure that those apps are not under "Always sleeping apps." If that does not fix, put those apps to "Unmonitored apps."
Also make sure that each apps are set to receive notification in timely manner.
Open Email, go to settings. It's the gear icon at the top when you swipe from the left in the Email app.
1. Make sure Notification is checked on the first page.
2. Go to individual email accounts.
3. Check the "Sync Settings," and make sure the sync setting is set to "Auto (when received)."
Go to phone's Settings > Apps. Find each apps (eBay, PayPal, etc.) and click on them. You will see "App Info" that tells you how much mobile data, battery, storage the apps consume. Go below to find "App Settings." Click on "Notifications," and make sure that things are correctly checked.
lopri said:
It is Android Doze at mischief. First make sure that the phone is not actively putting those apps to sleep.
Device Maintenance > Battery > Unmonitored apps / Always sleeping apps (scroll down to bottom)
Make sure that those apps are not under "Always sleeping apps." If that does not fix, put those apps to "Unmonitored apps."
Also make sure that each apps are set to receive notification in timely manner.
Open Email, go to settings. It's the gear icon at the top when you swipe from the left in the Email app.
1. Make sure Notification is checked on the first page.
2. Go to individual email accounts.
3. Check the "Sync Settings," and make sure the sync setting is set to "Auto (when received)."
Go to phone's Settings > Apps. Find each apps (eBay, PayPal, etc.) and click on them. You will see "App Info" that tells you how much mobile data, battery, storage the apps consume. Go below to find "App Settings." Click on "Notifications," and make sure that things are correctly checked.
Click to expand...
Click to collapse
Thanks
I have done all that (except for using the basic email app) . As mentioned above. But it does not fix the issue.
I just want to use the GMAIL app for my Email. I don't want to use the phone Email app.
It does not allow you to add Gmail to the list of unmonitered battery apps I noticed too. But Ebay paypal and my other messaging apps are defiantly on there.
I don't have my Gmail synced to the stock email on my S8+ and my emails still come through with Gmail notifications instantly.
Any other suggestions???
Notification Issues.
There are definitely problems with the notification system on the S9. I've spent a couple of hours on the phone with Samsung Support and they have been unable to fix it. Hoping to get a software update that fixes it.
Intljock said:
There are definitely problems with the notification system on the S9. I've spent a couple of hours on the phone with Samsung Support and they have been unable to fix it. Hoping to get a software update that fixes it.
Click to expand...
Click to collapse
Yeah I spent an hour with Sprint tech support . They say it shouldn't be doing this. They have no idea why its doing it. They even did remote view to check all the settings. Let me know if you figure it out.
Should of expected this.
Anybody else?
What about msgs (SMS, MMS, IM), are they coming through timely?
lopri said:
What about msgs (SMS, MMS, IM), are they coming through timely?
Click to expand...
Click to collapse
Its not activated so I haven't gotten any text. Just working with it right off Wifi.
So Snapchat seemed to work
Now Ebay is working sporadically
Paypal still wont notify unless the screen is on
Gmail. sporadically too
I also was having intermediate problems with notifications. It seems once I disabled the "easy mute" option in advanced features, I'm getting notifications instantly now. Might be worth a shot to try.
Syk69 said:
I also was having intermediate problems with notifications. It seems once I disabled the "easy mute" option in advanced features, I'm getting notifications instantly now. Might be worth a shot to try.
Click to expand...
Click to collapse
Thanks
This seemed super promising. Worked better yesterday.
But it is still doing it for Gmail
So strange and frustrating
gn4life84 said:
Thanks
This seemed super promising. Worked better yesterday.
But it is still doing it for Gmail
So strange and frustrating
Click to expand...
Click to collapse
Do you also have the setting in gmail to notify you for every email? Inside gmail settings, click your email, then under the notifications section click "inbox notifications" then make sure "notify for every message" is checked.
Syk69 said:
Do you also have the setting in gmail to notify you for every email? Inside gmail settings, click your email, then under the notifications section click "inbox notifications" then make sure "notify for every message" is checked.
Click to expand...
Click to collapse
Ok, I see that but I noticed its not set up on my S8+ like that. That way I don't get bugged every 2 seconds with the promotional and social messages. Just notifies for all primary messages.
I'm also noticing some problems with notifications from my home security app, all Runtastic Pro apps and notification strip from Mi Home app. Is it Oreo related or is it a specific problem with Galaxy S9?
Received a text this morning on my Gear S3 with the default Messages app. Cleared the notification from my watch which would normally also clear the notification on the phone. Over 5 min later receive the same text on my S9+ also on the default messages app. There seems to be a fairly decent delay in the default sms app on the phone. S9+ is unlocked on Verizon. Gear S3 is Verizon version but I use it as Bluetooth/Wifi only so not connected to 4g network directly.
My S9+ is on Telus. I had to stop using the Samsung messages app a month or so after I got the phone. I stopped getting notifications. It'll buzz and light up but that's it. The icon doesn't have the notification badge (and I have it turned on in settings). I have it set to show a message preview but that doesn't show either. Facebook and Instagram notifications work about the same. It buzzes but that's it. Snapchat sometimes has the notification badge on the icon. The Samsung email app has to be set for notification of every email to show the icon badge.
---------- Post added at 04:22 AM ---------- Previous post was at 03:40 AM ----------
The preview is working by turning it on and off and if my screen is on, the notification badge flickers very quickly when the message preview and edge lighting pop up....
For what its worth, if you're using a custom launcher like Nova, then you need to provide additional permissions (ex: Tesla Settings in case of Nova) for the Gmail app & other apps.
Also, you could try- 1) Reset app preferences from the app settings, 2) Remove Gmail cache & data and add your accounts again and 3) clear cache from recovery.
I had this problem, tried every solution mentioned here and elsewhere and ultimately discovered that the Data Saver settings were preventing my email app from checking for notifications. Once I exempted my email app, it began receiving notifications and the notification reminder was working fine.
Settings > Connections Data saver > Allow app while Data saver on
Every time I sat down at home to fix the issue, I'd uninstall a suspect app and notifications would work. Then I'd head out to work and they wouldn't work. Turns out the data saver only comes on away from my home wifi, naturally. This is why it was seemingly "fixed" by everything I tried at home.

Push notifications not working for certain apps

Having a frustrating problem with my Mate Pro 20 in that a lot of my notification aren't coming through. I can't seem to put my finger on why - all of my messaging/social media apps seem to do it fine, as to any betting apps I have but when it comes to news apps (e.g. BBC News, BBC Sport, Sky Sports News), absolutely no push notifications come through. I have gone to settings and ensured notifications are turned on and have checked the settings are exactly the same as it is for apps where notifications are coming through fine. Any advice?
Have you done the usual changes to battery optimisation and app launch for those causing the problem?

Notification issue on android Pie.

Hello, about a month ago i've upgraded my huawei p10 to android Pie. I'm having an issue where the notifications are not showing the content even though i turned it on. For example on Whatsapp, it just tells me that i have a new message but it does not show the name of the person sending it or the message preview and i have to manually open the app to see who sent it and what's inside the message. I have carefully looked around the settings in the app itself and the phone settings to resolve this but the problem is not in the app itself. All these apps have the notifications turned on in the settings. The lock screen notifications have 3 options, "show", "Don't show" and "Show but hide contents,". Mine i set to show. I've also tried turning those settings on and off again, reinstalling the app but it doesn't seem to work. The same thing happens to my normal messaging app and all other apps. I am starting to believe that android pie on my huawei p10 doesn't even have that feature.
Thanks in advance.

Categories

Resources