Push notifications not working for certain apps - Huawei Mate 20 Pro Questions & Answers

Having a frustrating problem with my Mate Pro 20 in that a lot of my notification aren't coming through. I can't seem to put my finger on why - all of my messaging/social media apps seem to do it fine, as to any betting apps I have but when it comes to news apps (e.g. BBC News, BBC Sport, Sky Sports News), absolutely no push notifications come through. I have gone to settings and ensured notifications are turned on and have checked the settings are exactly the same as it is for apps where notifications are coming through fine. Any advice?

Have you done the usual changes to battery optimisation and app launch for those causing the problem?

Related

Weird App Notification Problems anyone?

So am I the only person experiencing that most of my game apps arnt sending me push notifications such as CoC, Boom Beach, Fun Run 2, and etc. I'm not getting any notifications even though in settings, apps manager, all my apps have the check in the show notification box but I still don't receive any. In all such apps I have settings in the app to send me notifications yet still nothing comes through. I'm running on the 12b update. I'm just curious if anyone else is experiencing this weird thing or if someone could help me fix this

Push Notification problems SOLVED

Hi all,
On my PLK-AL10 push notifications don't work properly.
I have all the right settings applied and automatic app sync set as well.
Only if an app is open in the background I receive notifications, when apps are closed nothing.
When I deselect auto data app sync in settings/accounts/menu all apps sync and provide push notifications for just a few minutes, but after that no push again (looks to be after sleep).
Tried several push fixers from apps store (root and non-root) PNF, Push Notification Status, Push Notification Assistant and Heartbeat Fixer for GCM.
Have the heartbeat set at minimum (wifi 1 min, mobile data 2 min).
Have had this problem from the start on B150/160 and B173 stock and rooted.
Anybody with a solution for this?
Solved, see #6
http://forum.xda-developers.com/showpost.php?p=63259332&postcount=6
I have the same problem. For example, Whatsapp messages do not arrive at all times if I did not open the program. (PLK-L01)
I have no problem with the push notifications on WhatsApp or other apps. Just to confirm I have set them as Protected Apps, and also in Power Saving I have it set to highest, which is Performance, and I have the Do Not Disturb set to Off. I do also have a smartwatch, Sony Smartwatch 3, and notifications are perfect - but then maybe Smartwatch is keeping phone alive for notifications. Battery life is still great though with all of these Settings including Bluetooth always on.
Sent from my PLK-L01 using Tapatalk
I'm having the same problem with Messenger since B121 update
keila said:
I have the same problem. For example, Whatsapp messages do not arrive at all times if I did not open the program. (PLK-L01)
Click to expand...
Click to collapse
admisi said:
I have no problem with the push notifications on WhatsApp or other apps. Just to confirm I have set them as Protected Apps, and also in Power Saving I have it set to highest, which is Performance, and I have the Do Not Disturb set to Off. I do also have a smartwatch, Sony Smartwatch 3, and notifications are perfect - but then maybe Smartwatch is keeping phone alive for notifications. Battery life is still great though with all of these Settings including Bluetooth always on.
Sent from my PLK-L01 using Tapatalk
Click to expand...
Click to collapse
Also protected apps and power saving set at performance, even keeping Wifi alive during sleep.
It just releases the auto update
After hours of search finally found a solution.
I don't know if I missed it earlier but i installed Quick Sync Settings from the Play Store.
In the app the Google account gives several sync option.
Turning on App-data sync solved the problem.
I did not see (at least i think i didn't ) this option earlier in the Settings/accounts/Google
Now Whatsapp push notifications work with the app closed.
Hi
Unfortunately this does not fix the exact same issue for me. If the apps are not launched in background I get no lockscreen notifications. I've been in all the settings numerous times, everything is set up correctly (magazine theme, protected apps, network apps, sync otpions, power options, etc.)
This is very frustrating. Even thinking of selling the phone because of this.
eddy_101 said:
Hi
Unfortunately this does not fix the exact same issue for me. If the apps are not launched in background I get no lockscreen notifications. I've been in all the settings numerous times, everything is set up correctly (magazine theme, protected apps, network apps, sync otpions, power options, etc.)
This is very frustrating. Even thinking of selling the phone because of this.
Click to expand...
Click to collapse
It's very good to see I'm not alone with this. The App-Data sync "solution" is NOT a solution, so please do NOT label this thread SOLVED. It's not. Anyone with a working idea?
abaloo said:
It's very good to see I'm not alone with this. The App-Data sync "solution" is NOT a solution, so please do NOT label this thread SOLVED. It's not. Anyone with a working idea?
Click to expand...
Click to collapse
As I am the OP and it solved my problem it is solved, your problem might me entirely different, with different settings, apps, network, carrier etc.
It takes time to find the right solution for you, you can also try to uninstall your google account altogether as that takes 1 set out of the equation.
trijethero said:
As I am the OP and it solved my problem it is solved, your problem might me entirely different, with different settings, apps, network, carrier etc.
It takes time to find the right solution for you, you can also try to uninstall your google account altogether as that takes 1 set out of the equation.
Click to expand...
Click to collapse
You're right. In a way... the thing is that the problem seems to be the same for all of us. And you're right that we use different settings/apps/etc so tons of things may interfere.
For me this seems to have solved the issue:
"For those who facing notification delay issue for Honor 3C/ Ascend P7 please try these:
1.) Settings> Power Saving> Protected apps> put a "tick" for the apps that you want to keep running after the screen is turned off
2.) Settings> Notification Manager> Choose "Notify" for the apps you want to receive push message to the notifications panel"
Post #6 worked for me but it's not at all stable for (facebook) Messenger app. It seems to be a lottery whether it works at all. Sometimes the sound notification works and sometimes it doesn't. For now I have to leave it running in the background visible in recent apps even though I turned Messenger on under 'Protected apps' with all auto sync settings on.
abaloo said:
"For those who facing notification delay issue for Honor 3C/ Ascend P7 please try these:
1.) Settings> Power Saving> Protected apps> put a "tick" for the apps that you want to keep running after the screen is turned off
2.) Settings> Notification Manager> Choose "Notify" for the apps you want to receive push message to the notifications panel"
Click to expand...
Click to collapse
After further testing this does seem to work for my honor 7 as well but only when Power saving mode is on Performance.
If you go into Phone manager > Power Saving > Power-Intensive Apps you can see what apps are running hidden in the background.
If I put Battery performance on Smart notifications still work for Whatsapp but infrequently or not at all for other apps.
It seems one has to have extensive knowledge in the phones settings and have everything set up correctly, when it should just work off the bat. I really hope it is fixed in the next update.
---------- Post added at 01:19 AM ---------- Previous post was at 01:07 AM ----------
Some test results sending whatsapp,messenger and skype messages from my iphone.
Settings:
Wifi: On
Auto-Sync*: Off
Whatsapp: Protected app ON & Notifications ON
Messenger: Protected app ON & Notifications ON
Skype: Protected app ON & Notifications ON (with new 'instant messages' setting enabled inside skype)
Restart phone with Smart Power Saving Mode Enabled:
Whatsapp as a protected app with sync off
Notification WORKS
Messenger NOTHING**
Skype WORKS
Restart phone in Performance Power Saving Mode:
Whatsapp WORKS
Messenger WORKS
Skype WORKS
*I like this to be off by default and in theory shouldn't be on for push notifications to work.
** Occasionally works but more often than not delayed or no messages come through. Is this the App creators fault or Honor 7 stock ROM?
Something I have just noticed on why Messenger sometimes doesn't work for me:
When I'm on the road I often enable Power Saving mode to Ultra. Whatsapp remains running in the background in this mode. Messenger is killed. Then when I exit Ultra to Smart or Performance Messenger needs to be restarted for notifications to work again. It doesn't always stay on either and have to restart the whole phone.
Skype is an odd one. It never says it's running under Power-Intensive Apps checker in the Phone Manager. Yet notifications come through
Further testing:
If I clear all recent apps by swiping bottom of screen to top , the app -protected ones will keep running silently in the background waiting for push notifications. (i can see which ones are still running in the background under Phone Manager > Battery Power Saving > Power-Intensive apps )
Now if I close the apps individually (viber, whatsapp, messenger etc) they are no longer kept running in the background despite being enabled as protected apps. So I may lock my phone, without knowing this and no push notifications will come through.
BUT if I re-open one of my protected apps the other ones will re-run in the background for push. Very strange behavior!
Gosh this push notification stuff is complicated. I'm just going to go back to my iphone 4 if this doesn't get fixed as I've come to expect this kind of stuff to just work without any fiddling!
To permanently fix this you need to root an move the apps from the Data/app to Sytem/app
They will be started as services instead of apps
trijethero said:
To permanently fix this you need to root an move the apps from the Data/app to Sytem/app
They will be started as services instead of apps
Click to expand...
Click to collapse
How did you move them?
used Root Browser
Just move the whole app folder out of Data/App
I can corfim that moving apps you want notifications from to /system/app will work.
trijethero said:
Hi all,
On my PLK-AL10 push notifications don't work properly.
I have all the right settings applied and automatic app sync set as well.
Only if an app is open in the background I receive notifications, when apps are closed nothing.
When I deselect auto data app sync in settings/accounts/menu all apps sync and provide push notifications for just a few minutes, but after that no push again (looks to be after sleep).
Tried several push fixers from apps store (root and non-root) PNF, Push Notification Status, Push Notification Assistant and Heartbeat Fixer for GCM.
Have the heartbeat set at minimum (wifi 1 min, mobile data 2 min).
Have had this problem from the start on B150/160 and B173 stock and rooted.
Anybody with a solution for this?
Solved, see #6
http://forum.xda-developers.com/showpost.php?p=63259332&postcount=6
Click to expand...
Click to collapse
It didn't work for me I've already app-data on google account and even download quick syn setting solved the problem.
When I move whatsapp or messenger to system/app they don't work. Messenger crashes on launch and whasapp displays a message saying it needs to be installed again :crying:
ANyone able to confirm if they have got either working under system/app or system/priv-app

I Broke Notifications?

I'm using the BNTV450/Nook Tablet 7" (https://forum.xda-developers.com/nook-7), but I would imagine that this would apply to all Nook devices (such as the Samsung Galaxy Nooks).
About a week ago, I followed the instructions in this article to uninstall some Nook bloatware for the current user. This is what it looks like over ADB shell:
Code:
pm uninstall -k --user 0 [package name]
Anyway, I was able to remove [com.bn.nook.audio] and [com.nook.app.wwreader], but not [com.nook.app], for whatever reason.
I didn't backup the apk files, because I figured I wouldn't need them. But a few days later I noticed that notifications were broken. Notifications haven't been entirely reliable. Sometimes they're delayed, and sometimes they don't come through. But for the past several days I haven't seen certain notifications (that I used to get all the time) at all. The notification system isn't entirely broken, though - Tasker and Twilight still have there ever-constant-permanent notifications. Instagram still pushes notifications.
I somehow got Hangouts to work, by like force stopping the app multiple times and turning off and on notifications or something. But Gmail won't show any notifications, even after force stopping, turning off/on notifications, and disabling/enabling the app. Sometimes if you open the app and refresh it it'll show notifications. But push notifications aren't working like they should. Maps doesn't show those traffic reports in the notification tray.
That led me to think that it might have an issue with just Google apps. Recently I force stopped Google Services Framework because I thought it might resolve WiFi issues. (WiFi would randomly disconnect and then fail to authenticate or connect, but I know that the Internet works when that doesn't happen. Also, that didn't fix the problem anyway.) But that wouldn't make sense because Hangouts notifications were still working (most of the time, anyway), and other notifications like Duolingo's daily reminders were not coming through.
That leads me to believe that it was the ADB. That wouldn't really make sense either, because Nook apps shouldn't affect the rest of the apps. But tbh, I don't know what com.nook.app.wwreader is. Does anyone know what it does or how to fix it? I'm trying to avoid a factory reset, if at all possible.

Lenovo Z5 No-Notifications Issue

Greetings,
I received a Lenovo Z5 two weeks ago as a replacement to my old phone and so far it has been fantastically awesome... or most of it. I noticed that after a week factory resetting the phone for my personal needs and setting up, no notifications aside from phone calls and SMS pops up either on lock screen or on the notification tab while on home screen or using other apps. So far I have managed to get Facebook, Gmail, Outlook, Messangers and a few social networking apps (Zalo - Vietnamese version of Messanger/WeChat) working (partially) with their notifications. However, apps such as Discord, Reddit, Youtube, and a couple entertainment apps do not pop their notifications - they did pop up one time but after that nothing shows up even after couple of reboots.
I am currently using ZUI 10.5; all notifications settings are turned on. No apps' notification permissions were denied/blacklisted. Any help is appreciated.
Hello (Xin chao)
Are you a Vietnamese ?
I got the same issues
I tried this and now it works okay
There is an system app called Security, open it up and add apps to the white list (top-right small button, looks like a padlock)
Apps in this list will not be turn off and will receive notification normally.
Also, I found another solution, but haven't tried it yet
Maybe you can if the above solution doesn't work
Maybe you can try to install "Disable Doze" app below to see any effect:
play.google.com/store/apps/details?id=de.geroo.disabledoze

Notification Issue - Not receiving

I don't know if anyone else is having this issue but for some reason, I'm having many issues with my OP7T McLaren and notifications. I've tried a whole range of "fixes" to get them working, but I just don't seem to receive notifications from a few apps. My biggest gripe is Bleacher Report; I follow a bunch of sports teams and like being up to date with them all the time.
However, it seems that OxygenOS is aggressively restricting background apps from running. I receive notifications from social media, however, sometimes even twitter doesn't send some notifications.
I've tried:
Battery Optimisation (Set all of the problematic apps to do not optimise)
Locking the app in the background (through recent apps)
Clearing Cache (both of the app and the phone)
Clearing Data of the problematic apps
Uninstalling/Reinstalling the problematic apps
Turning off Ram Boost
Turning off "Advanced Optimisation" in battery settings
Changing background processes from "Standard limit" to 4
I've also set all the appropriate notification settings
I feel I've tried everything short of a factory reset. I'm just wondering, is anyone else having these issues/have a fix?
I would suggest to set the standard limit for the background processes. 4 is not much and some apps require a background service (e.g. WhatsApp, Telegram, etc.). Do the notifications really not appear or are they delayed?
You can check Settings > Dev Settings > Standby Apps and check whether the apps you need are active or exempted.

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