Unintended taps during call - Xiaomi Redmi 6A Questions & Answers

One week after I've got brain new Xiaomi Redmi 6A, the phone started to turn on/off the flashlight, mute the call, put on the call on hold, starting apps, etc DURING THE CALL. The proximity sensor is working when I take off the phone from the ear and put my hand above.
I see on the mirror while I'm talking that the screen somehow "wake ups" during the call. Does anyone know what can be the reason for this? I've tried with factory reset but no luck.
This is very frustrating.

Unfortunately the sensor isn't accurate. It only works properly at the left ear in mine. What I do is lock the phone after taking the call. Helps most of the time.

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[Q] faulty or bug?

second day and already have many problems:
1. ringtone turned off vibration only. still have ringtone with incoming calls
2. making calls screen turned off once near ear. moving away from ear doesn't turn on the screen. try any button nothing works. have to turn off power to cut
3. smart stay isn't smart. screen still turned black even with bright environment
Am I unluckily with a faulty phone or they are known bugs? thanks
Not to sure mate
I have had NONE! of the problems that you have had, although i have had a few problems e.g. the turn to mute media stopped working and things like that, all i had to do was a restore and it is fine now, i was speaking to the people at the carphone warhouse (phone shop in the uk) they said they have only had 1 return since launch and that was because the screen wasnt big enough and they went for the note, i have also always found that samsung is happy to help you if you have a problem with your phone just give them a ring.
1: you need to explain exactly what you changed.
2: It's supposed to go off near ear because uses proximity sensor to save battery turning screen off.
3: Smartstay just doesn't work as well as it should do.

[Q] HTC One Max screen comes on during calls, causing all sorts of problems

My HTC One Max's screen often comes on during calls. Then the touch screen reads my face's contact with the screen and acts according to what it thinks I selected. I have ended up several menu layers into apps that opened because of this. But worse, I have frequently had my calls mute - so the person I am talking to can no longer hear me.
I have had my HTC One Max less than a month, and it has had to be replaced twice, once because the 3G radio didn't work, and the second time because of this issue. Well, the current replacement has the same issue too. I used Android Sensor Box to test the functioning of the proximity sensor, which should be what controls this function. It appears to work, but my experience tells me that it stops working a few minutes into a call.
Your ideas and suggestions are welcome. I love the phone, but this is a problem I can't live with.
Is anyone else experiencing this issue?
My suggestion is to always press the power button during calls that way the phone only comes back on if you hit the power button again... The reason it comes on now during calls because your ear / side of your head covers and uncovers the sensors at the top of your phone so to eliminate that just turn the screen off by pressing the power button it work 100% for me, my wife had the same problem until I told her to start doing that.. Lmk if that works!!
Sent from my HTC6600LVW using Tapatalk

Can't answer phone calls!

Wondering if this happens to anyone else. Sometimes when there is an incoming phone call the screen remains turned off and there is no way to see who's calling or to answer the call. The power button does nothing. Basically, all you can do is wait for the call to go to voice mail, then wait another 30-40 seconds after which the phone finally responds to the power button and turns on. This drives me crazy. What good is the damn phone if you can't answer important phone calls? Interestingly, this was my biggest complain about the stupid iPhone 6, where a lot of times I would be getting a call and the screen would be frozen. Are the phones only for web browsing and facebooking now? Making and receiving phone calls is a secondary feature and no one complains if it doesn't work?
Second issue. Every phone I've had going back many years has had a proximity sensor, where during a call the screen goes dark once you hold the phone to your ear and wakes up once you move it. The V10 does NOT do that. The screen never wakes up by itself, I always have to hit the power button. Is this a "feature" or a bug?

help! accidental touches to the screen during calls

when I use the original oxygenos, I always happens (in each call) that there are unintentional touches the screen that usually make me turn the microphone off or pause the call, all this makes it impossible to make a phone call.
I tried doing upgrades, downgrades, cache cleaning, reset but nothing!
The only way to solve it is to use the CyanogenMod 13 where the bug does not occur but.
can someone help me with this problem ??? I like the stock rom and I would use it without problems
Lock the phone after acepting or making a call, maybe? Ive never had such issues with OOS.
aredpanda said:
Lock the phone after acepting or making a call, maybe? Ive never had such issues with OOS.
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Click to collapse
Yes! the only way is to turn off the phone with the power button after starting the conversation, it is still very frustrating!
If I type a number and make e call the display will immediately go off when I put the phone near the ear. If I just keep it in the hand it will not go off. I guess this is what happen by default. Maybe it has to do with some kind of sensor you turn off on your settings in OOS?
fotjon said:
If I type a number and make e call the display will immediately go off when I put the phone near the ear. If I just keep it in the hand it will not go off. I guess this is what happen by default. Maybe it has to do with some kind of sensor you turn off on your settings in OOS?
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Click to collapse
I think the screen is responsive to the touch in some cases despite the proximity sensor turns off the screen, it's a pretty serious problem, those of OnePlus are willing to fix it, but they will leave at least 30 days.
I do not understand if it is a sofware or hardware problem because with the various tests I did the sersore proximity seems to work fine, but I can not make a phone call without any problems

Proximity sensor problem on call

i have m2001j2g on MIUI 13.0.7 version stock rom, no root. Since i bought the phone 2 years ago i have been having problems with calls. When i put the phone on my ear, the screen goes off as expected but after a while it opens again and my face touches the screen. mostly closing my microphone, and doing other stuff as my face keep touching the unlocked screen. i tried locking my screen before a phone call and tried proximity sensor reset APK. none of them worked. i really like the specs but this problem annoys me. is there any solution?
ilampayen said:
i have m2001j2g on MIUI 13.0.7 version stock rom, no root. Since i bought the phone 2 years ago i have been having problems with calls. When i put the phone on my ear, the screen goes off as expected but after a while it opens again and my face touches the screen. mostly closing my microphone, and doing other stuff as my face keep touching the unlocked screen. i tried locking my screen before a phone call and tried proximity sensor reset APK. none of them worked. i really like the specs but this problem annoys me. is there any solution?
Click to expand...
Click to collapse
If it's not hardware problem
You can try calibration/re calibration
Goto my device>all specs>click on kernel version multiple times, it will open CIT menu
And find your desired option.
Just install "Call Proximity Sensor Fix" from playstore.
none of the recommendations worked. only proximity sensor fix app's proximity overrider works but it creates a constant notification. i use blockada for adblocking, it also has a constant notification. they keep changing places, it is annoying
edit: ok, i just unclicked show notifications for both app's, locked them on running applications, remove all restrictions: they are both working now without any notification. call proximity sensor fix it's overrider works dine, thanks all

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