Wifi disconnecting? - Sony Xperia 1 Questions & Answers

Hi,
Long time member, but rarely post.
Xperia 1 is my 4th Sony phone and I'm having some problems with the WiFi disconnecting.
Since I've had the phone my WiFi keeps disconnecting. The phone can still see the network on the WiFi settings page, but I have to reconnect. Anyone having the same problem?
On previous Xperia there was an option to turn off the WiFi when the screen switched off, which I always unchecked. But I can't see this option (or anything similar) on the Xperia 1.
Love the phone otherwise, emulators, PS4 remote play and everything I want it to do it does seamlessly.
Thanks in advance.

maybe a different issue but I have a problem Wifi gets disconnected whenever the upper part of device is covered with my hands. This happens often when I hold the device horizontally.

No issues with my Wifi. Everything has been solid so far. I use Googlw Wifi mesh APs.
Maybe you have auto network switch on?
Also when I turn my phone horizontal and cover, I do loose 1 si gle strength.

Same here .. I sent back Xperia 2 week ago and they sent me another One.. now I've issues with Wi-Fi, camera focus sometimes go Crazy and also 2x camera doesn't work properly, in the camera preview when you use 2x Lens It looks blury..

TPHex said:
Hi,
Long time member, but rarely post.
Xperia 1 is my 4th Sony phone and I'm having some problems with the WiFi disconnecting.
Since I've had the phone my WiFi keeps disconnecting. The phone can still see the network on the WiFi settings page, but I have to reconnect. Anyone having the same problem?
On previous Xperia there was an option to turn off the WiFi when the screen switched off, which I always unchecked. But I can't see this option (or anything similar) on the Xperia 1.
Love the phone otherwise, emulators, PS4 remote play and everything I want it to do it does seamlessly.
Thanks in advance.
Click to expand...
Click to collapse
What did you do?

6pounder said:
What did you do?
Click to expand...
Click to collapse
Nothing, it's been like this since I got the phone.
If you're meaning what did I do to fix it, nothing I've done has fixed it.

TPHex said:
Nothing, it's been like this since I got the phone.
If you're meaning what did I do to fix it, nothing I've done has fixed it.
Click to expand...
Click to collapse
Will you ask a refund? I sent it back and got a new one but I've issues with wifi too.. Idk if I should keep it and hope for a software fix or get my money back..

6pounder said:
Will you ask a refund? I sent it back and got a new one but I've issues with wifi too.. Idk if I should keep it and hope for a software fix or get my money back..
Click to expand...
Click to collapse
Unfortunately, my phone already slipped out of my pocket and now has a small crack on the back. Highly doubt I'll be able to return it and get a swap if its damaged.
The WiFi problem only seems to happen at home. No problem with my old XZ Premium or the wife's phone. I've reset the router, forgot and reconnected to the home network but the issue still persists. Not a huge issue really, just slightly annoying.

TPHex said:
Unfortunately, my phone already slipped out of my pocket and now has a small crack on the back. Highly doubt I'll be able to return it and get a swap if it's damaged.
The WiFi problem only seems to happen at home. No problem with my old XZ Premium or the wife's phone. I've reset the router, forgot and reconnected to the home network but the issue still persists. Not a huge issue really, just slightly annoying.
Click to expand...
Click to collapse
Unfortunately for me, it is, I often leave airplane mode and if it disconnects I lose notifications, looks like it doesn't reconnect automatically, I have to do it

Got to say the Xperia 1 wifi reception seems weaker than my previous phone OnePlus 5. But my wifi never disconnect itself when the signal is strong enough. Only happens when the signal is very weak.
Have you tried messing around the wifi preferences setting?

ultima888 said:
Got to say the Xperia 1 wifi reception seems weaker than my previous phone OnePlus 5. But my wifi never disconnects itself when the signal is strong enough. Only happens when the signal is very weak.
Have you tried messing around the wifi preferences setting?
Click to expand...
Click to collapse
Yes, after 2 defective units, I ask for a refund, I get one plus, sad because I like a lot Sony apps like album and camera.. but then again sucks there's no hdr option in the camera

I had a spell where this was happening as well, I reset the wifi router and "forget" the network in the phone and it has been much better since. Like others have said here, the wifi strength is not as good as on all my previous recent Sony phones for some reason.

I have this issue as well. Coming from Xperia XZ, I can confirm WiFi seems to be not as resilient on the Xperia 1. That said, at home I have a Google WiFi mesh network and is rock solid, its only at work that I have the disconnect issues.
At work I can see my phone will connect to 2.4Ghz with good/excellent strength, then it tries to hop to 5Ghz where it see 0-1 bars and milliseconds later it's a coin flip between disconnecting WiFi or failing back to 2.4ghz. This is the endless loop that I'm in.
So to me the issue is the phone is overestimating the signal strength of the 5Ghz connection, and getting burned each time it attempts to use it. I don't know enough about WiFi protocol but it seems plausible that the strength could be different once actually connected. I'm not sure the answer to this, but I do believe this is more or less the root cause.

HELLO wifi problems
Hi all,
I have a similar problem
I usually keep my data switched off ( at home) and WiFi off when not going online
so throughout the day I switch WiFi on and off like 20 times, 8/10 it connects but for some reason it hangs sometimes.
Quite annoying, I have auto connect on
This never happens on my XA1 ultra
Any solutions?
PS. Software repair, firmware update, factory reset, WiFi reset all done, but intermittent wifi connection persists

I am mostly online in two networks one is a mesh the other a single router.
I always have troubles with the mesh but is not exclusively to my xperia, there are troubles with iPhones and Samsung has connection issues too I think it's a general problem with mesh networks.
I didn't find any solution to this.

Related

RAZR XT910 problems

I have been using the phone for 2 days now and I observed the following problems:
1. The WiFi signal is weak. I mean in the areas where my HTC Desire or iPhone 4 has one signal bar, the RAZR XT910 has no signal
2. The device does not wake-up sometimes. I have to press the power button several times. I guess this is lag from the android OS.
3. I have got some lags and errors from the android OS these two days. Hope some updates will come.
Please reply if you have similar issues with your device, especially the first two points.
Any 3G/UMTS problems?
I cant connect to 3G only EDGE.
I cant see 3G networks.
Sent from my XT910 using XDA App
I have no problems with 3G.
dragosel80 said:
I have been using the phone for 2 days now and I observed the following problems:
1. The WiFi signal is weak. I mean in the areas where my HTC Desire or iPhone 4 has one signal bar, the RAZR XT910 has no signal
Click to expand...
Click to collapse
Agreed. I have an Australian Razr and have found the same issue. Haven't noticed an issue with speed but the signal strength indicator is definitely on average a bar down on my Galaxy.
2. The device does not wake-up sometimes. I have to press the power button several times. I guess this is lag from the android OS.
Click to expand...
Click to collapse
Agreed too. Just happened then but instead of eventually waking it restarted. Has also happened once before but did eventually wake.
3. I have got some lags and errors from the android OS these two days. Hope some updates will come.
Click to expand...
Click to collapse
Nothing here on this one.
Despite the above still loving the phone.
2. The device does not wake-up sometimes. I have to press the power button several times. I guess this is lag from the android OS.
Click to expand...
Click to collapse
This might be caused by in pocket detection. Disable it, might help.
Semseddin said:
This might be caused by in pocket detection. Disable it, might help.
Click to expand...
Click to collapse
Great point. Will disable now and see how it goes. Cheers
Seems razor australia ns seem to be having problems what are your guys build dates located in settings? Mines 19 october and camera seems to be fuzzy..
Sent from my XT910 using XDA App
I have an optus razr
I have none of the issues you are experiencing. The 'low' wifi signal strength is probably caused because you are connected to a wireless-g router. The razr is capable of wireless-n . I always get full signal bars connected to my 'n' router and 2-3 bars on my 'g' router.
No issues using the power button to turn the phone on/off. No lag in the interface. Miss my optical trackpad from my desire though
My router is wireless-n. I have just checked with the router and it have the weakest from all my mobiles.
Anyone else with this problem?
Try to set your router to support a/b/g + n WiFi. Sometimes WiFi chips can behave very strange.
the router is set to support a/b/g + n WiFi. I have htc desire with g Wi-Fi. the problem comes from the razr wifi.
okay so, I'm back on XDA Developers after owning an iPhone 3, 3Gs and 4 for a couple years (after I moved on from my old Nexus One) and I've had the RAZR for a couple days..
an issue I ran into on the first day of owning it, was constant rebooting when the phone was put to sleep.. I couldn't figure out what the issue was apart from that it only occurred when I was connected to wifi at home (didn't happen when I was connected to wifi anywhere else or when wifi was switched off)... so I went back to the store I got it from for a replacement.. hoping that the phone wasn't going to encouter the same rebooting issues, to my bad luck, it kept happening.. so I thought that maybe it wasn't just because I got myself a dud (both times)...
so today I did some diagnosing the issue which I localised to being my router settings... and luckily enough, it WAS the configuration of my router... I tried to see what the differences were between my configurations at home, and that of the wifi routers at work...
So apparently, the RAZR doesn't like the following (could be just one of them, or a combination of both):
- SSID Not Broadcasting (i.e. Hidden SSID's)
- MAC Address Filtering.
So I unhid my SSID and now it's broadcasting, and I also turned off MAC Address Filtering and using WPA security instead.. Now the phone doesn't constantly reboot. Just odd that the phone doesn't like those settings. Anyways, just happy the phone doesn't constantly reboot when put to sleep.
Hopefully these details help anyone else who ends up running into the rebooting issues when put to sleep.
Have a same problems with my RAZR. But all my wi-fi network is hidden and wpa2 personal secured, but phone randomly rebooting only at work.
home router - time capsule (apple)
work router - d-link DIR320.
P.S. if i disable wifi on phone- no rebooting at all.
Raze phone issues
I have a Razr sourced from Mobicity in Australia, bought from them to avoid the Optus bloat. I love this phone it is a gorgeous piece of kit, big beautiful screen, fast etc. BUT twice in the last two days I have received phone calls, answered them, and the caller was unable to hear me. And ultimately I need this to be a reliable phone first and a gorgeous bit of kit second.
Anybody else suffering similar problems. I hav had to revert back to my iphone4 because I have to have a reliable phone for work. I'd love to find the issue and am open to any suggestions. I am on Telstra by the way.
Ok. Problems I have encountered the 2 days I have used the phone:
Constant freeze. The first hour I used the phone it froze and rebooted 7 or 8 times.
Missing SocialLocation.apk. This caused a problem for the GPS in smart actions to work at all. Rooted phone and installed the app, and problem disappeared.
Tried to hard reset the phone because of all the rebooting problems. Guess what, on the first menu coming up where you can choose language, the phone froze and rebooted again. Now still it is constantly freezing and rebooting.
The freezing issues does not really have one specific app causing it. It can happen whenever doing whatever!
Anyone got a solution for this? Maybe a OTA update for Norwegian model?
For anyone mentioning the loss of WiFi signal, i think its suffering from what the iPhone 4 did, its dependant on where you hold the phone, i think the WiFi receiver on the phone is right about where youd hold the phone (in the middle at the back of the phone)
I noticed i was getting the dropping of signal bars, so decided to test it out, holding the phone normally the bars would drop 1 maybe 2 (in my living room where my desire gets full bars) then held it around the edges of the phone and instantly got full bars again.
I cant say this IS the problem you lot are having, but i definitely find holding the phone a little differently from what i normally do makes a huge difference for me.
Anyway just my 2 pence, hope this helps some of you guys.
nafpez said:
For anyone mentioning the loss of WiFi signal, i think its suffering from what the iPhone 4 did, its dependant on where you hold the phone, i think the WiFi receiver on the phone is right about where youd hold the phone (in the middle at the back of the phone)
I noticed i was getting the dropping of signal bars, so decided to test it out, holding the phone normally the bars would drop 1 maybe 2 (in my living room where my desire gets full bars) then held it around the edges of the phone and instantly got full bars again.
I cant say this IS the problem you lot are having, but i definitely find holding the phone a little differently from what i normally do makes a huge difference for me.
Anyway just my 2 pence, hope this helps some of you guys.
Click to expand...
Click to collapse
I have problem 1 and 2 and weak wi-fi even when the phone is on my desk (not touching it with my hands that is)
1、yes, the wifi is weak
2、when the phone is being charging, sometimes I press the power button it wakes but go dark quickly, and I have to press the button again
I'm on my second Razr right now. My first had the blotches on the screen when using a black background. My second Razr has an unresponsive touchscreen a few times a day. I used to assume that my phone was locking up, but it went to sleep when I pressed the power button, and woke up with a working touchscreen. It will also respond to volume and screen rotation, just no touchscreen until you sleep/wake it.
medicramirez said:
1、yes, the wifi is weak
2、when the phone is being charging, sometimes I press the power button it wakes but go dark quickly, and I have to press the button again
Click to expand...
Click to collapse
Maybe you have pocket detection enabled, and when you put your hands in front of the sensor the phone screen shuts off, you don't even need to put your hands in front of the screen, sometimes all you need is to make a shadow in front of the sensors and you will see the phone screen shut off.
Happened to me sometimes, but i knew right away it was pocket detection shutting off the screen.
Thank God i have no complains at all about my phone, maybe a the wifi weakness problem, but for me it still have a very good speed at home on wifi, so don't care about the bars at all.

[Q] Weak Wifi Signal..Help me, im desperate!!!

Hello guys..i bought a RAZR XT910 before about 3 weeks and i didnt notice any problems with it at all..its battery life the way i organised it with smart actions is very very good, better than my iphone 4...i have as well those black marks on the screen on low lighting and black pictures but i dont mind this either..as u can almost never see it...my problem is my weak wifi signal..i never noticed it those last 20 days as i have been working on my phone mostly on my computer desk so the phone was next to the router..the only place my phone gets 4/4 in wifi signal its when its next to the router..at 1 meter distance the signal gets 3/4 strength..at 5 meters 2/4 strength and at 10 meters the signal its lost..and this is only when im at the same room that has the router..if i go to another room the signal gets lost..especially when i close the door...i never had any wifi problem with my previous smartphones and i even had wifi outside of my house...please help me here..im quite desperate..what shall i do? return it and demand a replacement? ask for my money back? is there any way to fix this?
I don't have that problem but I'm wondering if you get it with other networks? Also have you tried resetting your router?
Sent from my DROID RAZR using Tapatalk
yea i get it with all wifi networks...for example my university, work, home..etc
Hmmm. I just ran the Speedtest app and got 12Mbps download over my wifi. It would be interesting to try that a few places and show it to VZ. Maybe they can test it on their network.
Sent from my DROID RAZR using Tapatalk
Heartl3ss said:
Hello guys..i bought a RAZR XT910 before about 3 weeks and i didnt notice any problems with it at all..its battery life the way i organised it with smart actions is very very good, better than my iphone 4...i have as well those black marks on the screen on low lighting and black pictures but i dont mind this either..as u can almost never see it...my problem is my weak wifi signal..i never noticed it those last 20 days as i have been working on my phone mostly on my computer desk so the phone was next to the router..the only place my phone gets 4/4 in wifi signal its when its next to the router..at 1 meter distance the signal gets 3/4 strength..at 5 meters 2/4 strength and at 10 meters the signal its lost..and this is only when im at the same room that has the router..if i go to another room the signal gets lost..especially when i close the door...i never had any wifi problem with my previous smartphones and i even had wifi outside of my house...please help me here..im quite desperate..what shall i do? return it and demand a replacement? ask for my money back? is there any way to fix this?
Click to expand...
Click to collapse
Get wifi analyzer and see if you have good signal. I notice that the Wi-Fi graphic is conservative.
my RAZR was having trouble operating on WPA2-Personal secured wifi network.. so i changed the wifi settings to WPA-Personal with TKIP and the problems are gone so you might wanna try this before you RMA.
Mine had problems with dropped and weak signal which turns out to be because I had Bluetooth on as well. If I turn bluetooth off wifi works perfectly
My WiFi reception is appalling. It only see's my home network where as my three year old HTC Hero is seeing seven!
With my package I have the ability to connect to BT Openzone hotspots around the UK.
Not much use if you can't go more than 15ft from a router without the connection dropping!
Bluetooth is off and I have tried several WiFi analysers from the market, all show a very weak signal.
Hi
On mine, yes the wifi signal (bars) are showing less then with htc desire, but I can connect without problems even the router is on the second floor and I am siting on the first, so reachable from the whole house.
I do experience, that it takes a little bit longer to find the wifi as with the desire, but once connected, works just fine.
I do not experience problems with hidden networks. Mine is not broadcasting the id, still connection is stable.
Sent from my XT910 using xda premium
The bars on mine seem less than what the signal actually is. I connect to my home wifi just fine, from all over the house. I also connect to work's wifi from what seems like the same distance as my previous phone (Dinc)
i'm using d-link dws-125 (usb router)
when i connect and start using internet, the network disconnects in a few seconds. then it connect again and the same... etc.
please, help!!!
same problem here, hope a solution can be found as the phone is unusable in its present state
The "single ball" is enough to achieve 10mbit at my place, however, I upgraded my firmware to OpenWRT and now I get two full lines and the "ball" in the bedroom.
Stock netgear firmware is.. Incomplete. :S
Wi-fi back
Hi everybody,
I have the same problem mine is a razr from france even if i use it in italy, i found that when haveing the phone in the hand the signal gets very worst, if i hold the phone from the edges not in the hand the signal is much better i gain two signal bars, the same happens if i left the phone on the desk, the signal gest very good, as soon as i take it in the hand the signal gets bad, a kind of antenna gete from iphone....
hope this helps somebody
used to have this issue with weak wifi signals, but after installing the 85P radio update, it's gotten a bit better.

[Q] "strange" wi-fi issue?

Where I work there are two wi-fi sources connected to the same system - the canteen and the library.
In the library everything is OK, ATP finds the wi-fi and connects.
In the canteen the ATP finds the signal, says signal strength is Excellent (I'm only a few feet from the aerial), but then without me moving, and just a few seconds after it starts trying to connect, the strength drops to Poor, the ATP says 'connecting' or 'finding address' for a while and then gives up saying there are signal strength issues. If I cancel the connection then the signal immediately goes back up to Excellent.
Back to the library and all is fine again...
Any ideas?
In the spirit of full disclosure, I have received the ATP back from RMA for screen issues...it worked fine in both places before.
It could very well be a router issue. If your not having any problems connecting to the other wifi source then maybe something has changed with the router that you used to be able to connect to.... I find that when I'm about to connect to a wifi spot the signal strength doesn't show the true signal strength until I actually connect to it. But I never got a connectivity issue notice like your having. Might want to check that router or bring in another device to connect to that wifi spot that you are having problems with to better diagnose your issue. If that device is having the same problems connecting then you are that much closer to finding the answer.
Sent from my Transformer Prime TF201 using XDA Premium App
I found that my signal shows one or two lines when I fail to connect to an APN even when I'm right next to it.
Once I'm connected the signal goes right back to 100% and then it fine even if I connect to it at max range. On my prime it can be 300y in an open area and less inside.
My prime is one of those that have great wifi but 0 gps
Quick question for the OP:
You said you had your Prime repaired...
Did you already have the hotspots on your Prime when you sent it in for repair?
You may want to try and forget both connections and then reestablish both of them.
Don't know if it will help, but I know I used to have issues sometimes when changing roms on my phone where a remembered connection would act kinda weird.
Only thing that would fix it was to forget the connection, then redo it.
Just a thought.
Dnakaman said:
Quick question for the OP:
You said you had your Prime repaired...
Did you already have the hotspots on your Prime when you sent it in for repair?
Click to expand...
Click to collapse
Yes, both were there before I sent it off - and all wi-fi hotspots were still on the system when it was returned (though none of my apps, photos or videos...)

[Q] Anyone else having a problem with WIFI disconnecting every few hours?

The only problem I have with the new EVO is it will disconnect from WIFI every few hours forcing me to turn WIFI on and then off again. Anyone else have this problem or is it just me?
Sent from my EVO using xda premium
So far, mine has been rock solid on two routers. Hopefully you didn't get a bum unit.
Sent from my EVO LTE using XDA
i personally haven't had this problem, but you are not alone:
http://forum.xda-developers.com/showthread.php?t=1671744
everyone is complaining about disconnect/reconnect there.
Yes.
Sometimes it's fine sometimes it's not.
I left in the car came back and it didn't reconnect to WIFI on it's own.
Even if I did a WIFI scan it would not reconnect.
Toggled WIFI and it reconnected fine.
FYI, I am rooted.
I have that problem...have had to reconnect 3 times today. No way to tell if you're disconnected either (besides not being able to hit websites, email, play store, etc).
I've had this happen to me a few times. Even with 3g actually. Anyone else experiencing 3g disconnects/reconnects?
Sent from my E4GLTE on XDA.
so, finally this is happening to me this morning, after 2 days of rock solid wifi. this morning I noticed when I turn screen on, wifi was off but connected itself real quick as I was unlocking it. I know it was disconnected because then I got 2 emails and gtalk messages that SHOULD HAVE come trough and notified me half hour prior.
I've been messing with the wifi sleep and power settings ever since, sending myself chat requests to test. it seems 20 minutes is the cutoff time before wifi drops to one bar or disconnects. this is a problem as chat messages should be pushed instantly, not when it gets around to reconnecting itself.
I've tried all different "yes no"options under keep wifi awake, power, etc etc and it seems 20 minutes either disconnects wifi or goes into some low-power wifi that is too weak to get push notifications. it seems to me it checks once every half hour for notifications if "never keep wifi from sleeping" is checked. again, this is a HUGE problem for things like chat programs, fring, anything that uses internet to communicate and not the 3g network.
again,I wasn't having thus problem for the last 2 days till I woke up this morning. This phone isn't getting secret background updates is it?? it still would need to tell me it downloaded and ask if I want to install, right??
me thinks this has to do with network scanning, for lte, as there is no connect or stay connected options for lte,I assume its gonna auto connect and disconnect to save battery like the thunderbolt did. I think its auto low-powering the wireless chip too except 3g in the same manner, unless never disconnect wifi during sleep is checked, and then it just turns it on and off. well,I have one of those weak internal-antenna routers so when it goes low-power, it can't stay connected of or moves or someone walks between me and the router. its a big problem to get chat notifications and Skype calls half hour later than they were sent because my phone is in done kind of auto-power-saving mode. I've spent the last 4 hours messing with this issue.
someone help!!
This morning my WiFi was connected without having to turn WiFi off/on again. I checked the other thread mentioned and my 'Keep Wi-Fi on during sleep' option is already set to 'Always'. I haven't rooted my phone yet so everything is stock.
For me it will show WiFi at the top as if it is connected but I try to do anything online and it won't work till I turn it off/on again. At that point I will receive any old notifications too.
I know for sure it's not my router because my Galaxy Tab continues to work just fine. I also have 3 computers connected to the WiFi with no issues.
Going to try a few more things and fiddle with the 'Best Wi-Fi Performance' option as well even though my signal shows full.
HTC!!!!! its always two steps forward, one step back!! something happened to my phone overnight because now connectivity is just jacked after the phone goes into sleep mode. no new apps installed
its true! the one X forums have way more relevant info than the evo forums have. they have a fix for this, but you have to be rooted. i also found this, which works for our evo:
http://blog.onthegosolutions.com/index.php/2012/05/01/hidden-power-saver-menu-htc-one-x/
How to access the hidden power save menu
Mine seems to not be staying connected when I let the phone sleep for a while. No problems while I am using it or signal dumping just when it's sleeping. I have my settings set to never. Annoying, hopefully fixed with a software update.
After setting the best wifi performance option on it seems that my notifications and wifi work better. Not sure how much this drains the battery though since I am at my desk with it charging most the time.
Sent from my EVO using xda premium
Papichulo06 said:
I've had this happen to me a few times. Even with 3g actually. Anyone else experiencing 3g disconnects/reconnects?
Sent from my E4GLTE on XDA.
Click to expand...
Click to collapse
This started happening to me yesterday, as well as the phone rebooting when it attempts to connect to Veriz -- err, roaming data. I've also had the issue where I had to toggle WiFi to get it to connect to an AP again; these issues used to happen to my OG EVO way back when, so this has to be some sloppy software change management on HTC's part. My EVO's going back to Sprint; I don't pay to beta test.
I already posted in the other thread, but will say this.
Please call sprint and voice your issue. If/when they have enough complaints, someone at htc will look into it and it will hopefully be part of the next update.
Btw, I think one of the triggers is no wifi activity. If you're getting push email every 45-60 min, then wifi remains on. If not, then it shuts off after about an hour.
The hidden power settings applies only to when the battery is low (25 or 15% remaining). Either way, it doesn't fix the problem.
Notch another one with this issue.
I had the issue even when I turned on my phone for the first time. I connected to the wifi during setup and couldn't activate my dropbox because of lack of connection.
Once I got through setup, I turned off wifi, turned it on and it worked again.
But there has been a few other times, especially when I first enter a wifi spot, I need to turn off and turn on.
It is quite annoying. And like somebody else said, there is no way of knowing this until you try something.
this seriously is a huge problem. google voice calls don't come through, emails don't come, anything internet connection. once you on off it,I had 8 missed calls, ten work emails, etc etc. plus if it thinks its connected, shows the wifi bar, but not actually connected, it fubars your 3g data connection for a few minutes trying to connect to something. I am furious about this as I didn't have this problem my first two days with this beautiful phone. now I'm seeing the ugly side, and I don't like it. and I'm not rooted yet so I can't fix it!!!!
the google voice phone calls do NOT come through, and this is a major major problem. wtf was htc thinking??
I wonder if a suitable work around might be to use some wifi keep alive widget running that pings the router every 30-60 minutes...?
I'm not sure, someone more knowledgeable will have to let us know. I imagine it won't without being a huge battery drain. shouldn't auto sync do that anyway? I'll look and try later tonight if don't hear from any experts
I'm not sure what autosync is? I use k9 mail setup with imap/push.

Wifi and Bluetooth randomly dropping out

So I've noticed that randomly throughout the day my phone will randomly disconnect from Wifi and Bluetooth. It always drops both at the same time then reconnects.
Has anyone else had this problem?
For me the Mobile Connection Drops every few seconds.....No Network...4G TLE with 5 Bars.......No Network...4G TLE with 5 Bars.....No Network...4G TLE with 5 Bars.....No Network...4G TLE with 5 Bars...
Got my My LG G5 from T-Mobile... After 3 days the phone has been overheating, and every 10 seconds it drops Mobile Connection...I went through a plethora of tests with T-Mobile Support and they determined that I need a replacement device...so waiting for the replacement...One other thing, I notice this happened after calling T-Mobile to Unlock the device...So not sure if there is any correlation between my issue and T-Mobiles Unlock App, T-Mobile said the two were not related.
WiFi is unstable for me, too. Disconnects randomly every hour or so. I mostly notice it when casting to my Chromecast. I have to reconnect to the app in order to regain control. I've tried multiple routers, and the problem is reproducible with both. Bluetooth hiccups, too, but never fully disconnects. I haven't noticed that the WiFi and Bluetooth disconnects coincide. Mine is AT&T branded.
I've got a similar issue, only the wifi is fine most of the time, but Bluetooth skips every few minutes and has completely dropped twice. I'm exchanging my device tomorrow to see if that fixes it. I also got a crap battery as well. Kinda disappointed with this $700 purchase.
xbenjii said:
So I've noticed that randomly throughout the day my phone will randomly disconnect from Wifi and Bluetooth. It always drops both at the same time then reconnects.
Has anyone else had this problem?
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Me too, i disappointed
Okay so, I've only managed to reproduce it on 5GHz networks. It doesn't seem to drop out on the 2.4GHz band. Bluetooth doesn't drop out either.
Scrap that, just happened again at work on a 2.4GHz connection. Hopefully it's just a software bug that will be fixed in a later patch.
I have 5Ghz wi-fi at home and it's been rock solid. Have also had no issues with bluetooth. Hope you get it figured out.
Both bands Wi-Fi & BT rock solid for me too. The BT in particular seems much stronger than my 6P which had occasional drop outs even at close range.
Sent from my LG-H850 using Tapatalk
I notice that it reports "Avoiding poor connection" in the WiFi menu when it's disconnected. I'm sitting in the room with the router, so maybe the "poor connection" detection is too aggressive.
Mine just starting dropping WiFi while the screen is off, I check the settings and everything is setup right it just started to happen today. I would F/R the phone and see if that helps
I exchanged mine for a new one, and the WiFi connection remains inconsistent.
xbenjii said:
So I've noticed that randomly throughout the day my phone will randomly disconnect from Wifi and Bluetooth. It always drops both at the same time then reconnects.
Has anyone else had this problem?
Click to expand...
Click to collapse
Mine also does this and seems to be getting worse also vibrations have also stopped all together
I can't even get through 1-2 songs on bluetooth before it disconnects and plays through my phone speakers... it has zero issues connecting in the first place and sounds fine, but then just drops.
I do have pretty unreliable wifi at home so I'm playing some music with wifi switched off to see if it could somehow be related to wifi dropping, but these songs I'm playing are cached to my phone from Play Music so that'd seem weird to me..
Also wondering if hardware and distance has an issue with it. I had it 2-3 yards away from my bluetooth shower speaker when it disconnected. I'm playing it right next to it now and so far into song 2 with no issues. I've never had this issue with my G4, which is a bummer, because that phone was a piece of junk that my G5, otherwise, outclasses in every possible way.
To update, the Bluetooth issues absolutely seem to be linked to wifi drops, at least from my testing. Even playing local media, I noticed both dropped at the same time, but I played through 5 songs with my wifi toggled off and not a single problem.
Those of you with issues in the car, is your wifi toggled off completely? I'm wondering if it's affected by having wifi on, or just by a random wifi drop.
I've had wifi issues with every Android phone I've owned since IPv6 became normal in home routers. I blame Google for refusing to use DHCPv6, the most widely used dynamic network addressing protocol, instead using some weirdass protocol called RDNSS which NOBODY uses. I've found the best fix is to ensure your router is set to stateless autoconfiguration for IPv6, but it doesn't fix it completely. Those who have a router that can shut v6 off, try it out. Xfinity doesn't let you.
I will say my g4 behaved the exact same way on wifi, but I don't remember Bluetooth having issues. I don't use it much, though, since I have an AUX in my car and Chromecast music.
Having the same issue as well. Fought with sprint for weeks and went through a few replacements in that time... Got the G5 as a free upgrade and it's doing the same thing. Done with LG devices...
Yes, and I just made a thread about it. Oops. Anyone try resetting phone? I'm about to but that's a pain having to bring it all back and make sure I back everything up.
WIFI Problem
Kinolay said:
I exchanged mine for a new one, and the WiFi connection remains inconsistent.
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Has anyone managed to solve it?
Kinolay said:
I exchanged mine for a new one, and the WiFi connection remains inconsistent.
Click to expand...
Click to collapse
That is not promising as I've had this issue since day one hoping an update would solve it to no avail trying to avoid getting a replacement.
My last phone did the exact same thing. For 2 years. Also constantly closing apps I was using, freezing, and my keyboard would disappear frequently. It did it from Day 1. It was a nightmare.
Finally got a new phone (and moved up to Marshmallow,) and the drops have started happening after less than 1 week. They really need to find out what's causing this!

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