Hi,
My wife and I have been waiting long enough for a new flagship Sony xperia phone that can run Verizon network, and there it is the Xperia 1 that claims to be Verzion certified. We are not exactly on the verzion network but a verizon mnvo. We are on the Total wireless network so in the past any phone that was unlocked Verizon device we have been able to use it on our phone plan.
Until the Xperia 1 arrived today, We put the our total wireless sim card in, and it only works half way. We are able to get Mobile data, but no luck on Call and text. When a phone call is made, a message " Server Error, Try again later" . Text msg seems like it able to go out but not receiving.
Called Total Wireless just now, they ran few test in the past 30 mins , no luck, transfer to a next level tech, we were told we need a new sim card.
Need couple days to get a sim card. but mean while trying to see if anyone had run in to the same situation before and had a better solution.
*try the *#*#4636#*#* , and played with the VoLTE on/off, nothing did happen
Thanks !
Is your APN correct?
taiweitai said:
Hi,
My wife and I have been waiting long enough for a new flagship Sony xperia phone that can run Verizon network, and there it is the Xperia 1 that claims to be Verzion certified. We are not exactly on the verzion network but a verizon mnvo. We are on the Total wireless network so in the past any phone that was unlocked Verizon device we have been able to use it on our phone plan.
Until the Xperia 1 arrived today, We put the our total wireless sim card in, and it only works half way. We are able to get Mobile data, but no luck on Call and text. When a phone call is made, a message " Server Error, Try again later" . Text msg seems like it able to go out but not receiving.
Called Total Wireless just now, they ran few test in the past 30 mins , no luck, transfer to a next level tech, we were told we need a new sim card.
Need couple days to get a sim card. but mean while trying to see if anyone had run in to the same situation before and had a better solution.
*try the *#*#4636#*#* , and played with the VoLTE on/off, nothing did happen
Thanks !
Click to expand...
Click to collapse
sounds like you may need cdma-less provisioning. You may not be able to get that with total wireless
augie7107 said:
Is your APN correct?
Click to expand...
Click to collapse
I think APN is correct, data is working fine
Yes, you definitely need cdma-less provisioning
Related
Here's my problem, hopefully somebody can figure it out before I give up and sell this to somebody with AT&T.
I received a freshly refurbished AT&T 8525 (from ebay) and wanted to use it with a T-Mobile SIM. I upgraded to the latest AT&T distribution (WM6, downloaded from HTC), ran the HTC_Hermes_SIM_CID_Unlock_v3a successfully, put my SIM in and everything worked. After calling a friend and talking for about 5 minutes, the call mysteriously ended. I tried recalling (wouldn't connect) and then restarted the phone but it wasn't getting a signal.
Fearing the worst, I tried flashing the latest radio, rerunning the Unlock, and flashing various other ROMs (including an HTC, Schap's, and Pv Dvh Wm6.1 19209) but there was no change. The icon on the Today screen would either give an exclamation point or just continue scanning. If I went into the phone settings and tried to switch to manual network selection, I would sometimes get a choice of T-Mobile or Cingular but any connection attempt would result in a "Failed to register to network" message.
My SIM card works perfectly in both my old phone (HTC Tornado) and an older unlocked Nokia.
My last attempt was to put my friend's AT&T card into my A&T 8525 and it connected just fine with calling ability and everything! I've since run unlock many times, reflashed the radio, installed other ROMs and installed various version of Hard-SPL but none of them seem to be able to connect to the T-Mobile network using my SIM card (but have no problem connecting with my friend's). I can see the phone book on my SIM card so I know its not a bad SIM connection and it does not prompt me for a password (as it first did when I placed my SIM card in the phone when I first received it) so I'm pretty sure it is actually unlocked.
Any help whatsoever would be greatly appreciated!
Try borrowing a friend's phone with AT&T, shove his sim into your phone and talking on it for a few minutes and see if it still happens there. If It doesnt then try your SIM again. Also, try reflashing your radio without your simcard inserted.
I tried reflashing the latest radio without a SIM, then inserted my SIM but there was no change. I'll try talking on it for a while with my friend's SIM and see if anything happens, but I'm doubtful. Thanks for the help. Any other suggestions?
I've noticed that when I go into Settings>Phone>Network and select Manual, all the cooked ROMs I've tried end in a "Cannot read settings from the network." while AT&T's gives a selection of T-Mobile or Cingular (neither of which actually let me register to a network, though).
I put my friend's AT&T card in and called my own cell phone. The connection died after 5 minutes, but then I called my own cell phone again and they stayed connected for 10 minutes before I ended it. I put my SIM back into the 8525 and still no signal.
While the AT&T SIM is inserted, the Settings->Phone->Network screen is different. It just says:
Current Network: AT&T
and has a button for Find Network which just pops up a window saying "Registering on the network...
Any other ideas?
Send it back to whoever sold this to you on ebay. Not worth all the hassle that you are going thru. I have the same phone and bought mine off ebay as well. It worked perfectly out of the box with no problems. I have t-mobile and when I placed the sim in - bam - the phone just worked. I had to configure the pop3 email and mms settings manually, but that was it. I have htc's wm6 on it.
Thanks for the advice, but the first one I got from this guy the screen died after a couple of days. He said it was under warranty so I sent it back to him to get it replaced and it took him 3 months to finally return it to me. I really don't want to deal with him again.
I was wondering if there was a difference between the SIM cards. Could you please run the "SIM Manager" Application on your phone. Then go to Menu>Tools>SIM Information and check out the numbers there. Mine says:
Total Phonebook Size:
250
No. of Phonebook Entries
20
Max. length for name:
16
Max. length for phone number:
50
SMS Message storage capacity:
30
Although my friend who has an AT&T 3G SIM has slightly higher numbers for max. length of name, phone number, and SMS storage capacity.
I've also heard some stuff about specifically asking to get your account 3G enabled, but I'm not sure if that has anything to do with this problem.
I figure I'll go down to a T-Mobile store and see if I can get somebody to let me try a newer SIM in the phone before giving up completely and selling it.
That's too bad. I bought my phone from zendoo and they have a pretty good rating off of ebay. I'd hate to find out that your ESN or whatever is corrupted. Here are my settings
Total Phonebook Size:
250
No. of Phonebook Entries
11
Max. length for name:
16
Max. length for phone number:
40
SMS Message storage capacity:
30
Oh well, I guess I'll see what I can sell this for, wait until my contract is up at the end of summer, and then see what new phones are out then. Thanks for your guys help.
Hi!
Rooted with cmahendra's offline Lelus method (and to anyone who's done that, my hat is off to you).
**SHORT VERSION**
Sim goes into the L9. I get bars that show network availability, however I am not able to connect/make/receive phone calls.
**DETAILED VERSION**
Starts like this: I have my CM rooted Aria that works a-ok as far as the network. Phone message memory getting full all the time and incoming texts bounce back, with no way of knowing who sent them. Can't have that, so I buy a stock L9.
Sim works. I want to have Wi-Fi calling, which is the *only* reason I bought the L9. Wi-fi calling is not working: call up T-Mo and they say I need to give a 911 address and all will be well. Ok, done.
Sim works. But no Wi-Fi calling still. Call up T-Mo and they say "Ohhh! you need a "3G-B" (I don't think that stands for gigabyte) sim card" Ohhh and what's your phone model etc etc. I tell them "it's a no-brand phone I got overseas," they don't need to know the model: they didn't with the CM Aria. They're clicking settings on their screen other side of the phone while we're talking: I can feel it.
Sim *stops* working. Need a working phone, so let L9 aside and get a stock T-mo S2. Same issue, cell network not connecting.
Let me show THEM! Ha! I'll unlock it. Unlocked the S2.
Sim still doesn't work.
Put the Sim back in the rooted/unlocked Aria? Network works.
What settings do they have in their stock phones that disallow network connectivity, because in the CyanogenMod Aria I have the phone fully works, GPS, tether, etc etc. In their stock-from-T-Mobile phones, network = nada.
Thank you for reading.
imadiamond said:
Hi!
Rooted with cmahendra's offline Lelus method (and to anyone who's done that, my hat is off to you).
**SHORT VERSION**
Sim goes into the L9. I get bars that show network availability, however I am not able to connect/make/receive phone calls.
**DETAILED VERSION**
Starts like this: I have my CM rooted Aria that works a-ok as far as the network. Phone message memory getting full all the time and incoming texts bounce back, with no way of knowing who sent them. Can't have that, so I buy a stock L9.
Sim works. I want to have Wi-Fi calling, which is the *only* reason I bought the L9. Wi-fi calling is not working: call up T-Mo and they say I need to give a 911 address and all will be well. Ok, done.
Sim works. But no Wi-Fi calling still. Call up T-Mo and they say "Ohhh! you need a "3G-B" (I don't think that stands for gigabyte) sim card" Ohhh and what's your phone model etc etc. I tell them "it's a no-brand phone I got overseas," they don't need to know the model: they didn't with the CM Aria. They're clicking settings on their screen other side of the phone while we're talking: I can feel it.
Sim *stops* working. Need a working phone, so let L9 aside and get a stock T-mo S2. Same issue, cell network not connecting.
Let me show THEM! Ha! I'll unlock it. Unlocked the S2.
Sim still doesn't work.
Put the Sim back in the rooted/unlocked Aria? Network works.
What settings do they have in their stock phones that disallow network connectivity, because in the CyanogenMod Aria I have the phone fully works, GPS, tether, etc etc. In their stock-from-T-Mobile phones, network = nada.
Thank you for reading.
Sim goes into the L9. I get bars that show network availability, however I am not able to connect/make/recieve phone calls.
Click to expand...
Click to collapse
What the heck are you asking? I don't see any understandable questions in your message. I see you blowing off steam.
It does look like T-Mobile cooked your sim. You may need a new one.
Call them again and ask for "Customer Retention" through the automated system. Those people are more knowledgeable. A new sim should be free if they killed it.
Also, a data plan is not required for wifi-calling.
T-Mobile will give you a SIM regardless. They are always free.
I'm not sure as I am unrooted, but most carriers block network access via files in the EFS folder. This folder is VERY delicate. Anything improperly changed here can render a phone useless. If the SIM works in another device, it's not the SIM. Have you tried a different SIM in your phone?
Also, if you're blocked from network access, when you make a call, you should be prompted with, "We're sorry, but this device has been blocked from network access." If you do not get that prompt, then there is something wrong with the phone itself, be it software or hardware.
Looks like the L9 isn't registering in their system. Where did you buy the phone, blacklisted perhaps?
As for fried your sim, why does it still work in the Aria.
As for 3G-B, you probably need a newer sim, others call it a 4G sim... They should send you one free or pick one up free at a local tmo..
Thanks so far folks...
clockcycle said:
Looks like the L9 isn't registering in their system. Where did you buy the phone, blacklisted perhaps?
As for fried your sim, why does it still work in the Aria.
As for 3G-B, you probably need a newer sim, others call it a 4G sim... They should send you one free or pick one up free at a local tmo..
Click to expand...
Click to collapse
You hit the nail on the head exactly clockcycle, it's not registering. Something *in* the phone is not letting it connect, because my sim works successfully in any and every other unlocked phone I have, blackberrys, GMS world phones, the rooted Aria, but in the two "newer-released phones-- the L9 and the S2-- it doesn't work.
Phones are legit. Craigslist and brand new. Worked perfectly until calling T-Mobile for "support". The sim is fine and the goal is to keep it and not get a new one. It works.
My strong guess is that if I put a different rom that is *not* stock, the phone will work fine. It worked fine in the beginning, until I called them to address the wi-fi calling issue and they started poking around in my account, asking questions and clicking on things. I didn't want to address the wifi-calling issue too much because we could go off on a tangent.
You're right kevev, it didn't look like there was a 100% clear question. A lot of story though, to make sure there aren't 50 posts of did you do this and id you do that. A full story gives everyone the most info they need to understand the situation instead of "yo! my phone is not connecting!" which we see sometimes .
So the more clear question is:
"I am experiencing carrier settings *in* my L9 that are blocking me from connecting fully to the network on a perfectly fine sim card, how can I get around these settings and what/where are they."
I think tribalartgod understands what I'm getting at most completely. The inside-the-phone-settings. When the sim is in the phone I have bars, but when going to make a call the screen message is "emegency only". Can't try different sims in the L9 because of the need to cut the sim down. Also the L9 is not unlocked, just rooted. My guess is a de-bloatwared rom is the fix. Looking for answers from people more knowledgeable than me which is most likely all of you. Thanks again!
Craigslist, new, boxed, doesn't gurranty they aren't blacklisted.
BUT, the Aria uses a miniSim, the L9 uses a microSim. Did you cut your Sim yourself? It might be misaligned, cut wrong.
It's less than $2 to get it unlocked..
It sounds like its IMEI blocked dude. This can happen with various insurance or installment plan scams, even to brand new devices. There are options to still use the phone, but you are hosed on T-mobile. I have a blacklisted L9 because the previous owner quit paying his EIP, but it's unlocked so I used it on an AT&T MVNO connected to an AT&T MicroCell (I wanted WiFi calling too, but that won't happen with a blacklisted IMEI). Until you've gone to T-Mobile's chat support and ask the if the IMEI is clean, writing long posts in this thread is futile, and it is pretty clear everybody in this thread THINKS they know what they are talking about, but nobody has simply asked T-Mobile about the status of the IMEI, which takes two seconds.
Ok so I (foolishly) bought a galaxy s4 with verizon even though I was moving overseas to Israel in two months. I made sure that the phone was world capable (like it can do cdma and gsm) and the guy at the store said it would handle foreign sims no problem. Once I arrived here I got a new sim. I figured out that it needed to be in gsm. From then on it had the service bar and confirmed it was connected to Orange. Since then I have been able to receive calls and texts, but not make them, every time I try to make a call before one ring I get a prerecorded message saying that my number cant be completed as dialed. I have tried several things already to fix this: to a cell phone repair person, to the local sim carrier where a lady tried using the sim of her own phone, customer service at verizon and samsung (who both told me to go see the other). I also did a factory reset which didnt do anything.
my phone is not rooted and is schi545 ME7. I will root if I have to, but if I dont I would prefer not to for the time being
Anyway I suspect the problem has something to do with the fact that I got the phone from verizon. Every time I start the phone I get the Verizon logo and after a minute I get a notification from the verizon set up wizard saying that I have a non verizon sim and that the sims source is unknown. I also tried disabling the verizon security and was able to make the notification go away but the problem persists.
Can someone with experience with this kind of stuff help me please? Thank you so very much:good:
Are you sim unlocked? I don't think the phone is unlocked. Talk to verizon to see if they'll unlock it.
According to verizon I am. I spoke with multiple representives from verizon and they said the phone was unlocked
medphratalon said:
According to verizon I am. I spoke with multiple representives from verizon and they said the phone was unlocked
Click to expand...
Click to collapse
Has any one told you if you have to change any apn, access point name? That may be the problem too. They can be specific to the carrier.
No, how do you configure that
medphratalon said:
No, how do you configure that
Click to expand...
Click to collapse
In system settings, network & wireless, more, mobile networks, access point name. It'll be specific to the carrier so i can't help you there.
all LTE Verizon phones after Galaxy Note 2 are factory unlocked it must be a APN issue. Try maybe to do a factory reset and as previous poster suggested do the steps he told you to change the APN or look into I think it's called HiApn in Play Store.
Also try to put it in global mode or GSM? play with the settings.
still having problems
Thanks for all the input everyone but my problem still persists
I downloaded HiApn and followed its instructions to which told me to set up 3 Apns. I noticed that only one of them can be active at the time. I tried with each one active and I still can not make phone calls. Does anyone have any other ideas?
medphratalon said:
Ok so I (foolishly) bought a galaxy s4 with verizon even though I was moving overseas to Israel in two months. I made sure that the phone was world capable (like it can do cdma and gsm) and the guy at the store said it would handle foreign sims no problem. Once I arrived here I got a new sim. I figured out that it needed to be in gsm. From then on it had the service bar and confirmed it was connected to Orange. Since then I have been able to receive calls and texts, but not make them, every time I try to make a call before one ring I get a prerecorded message saying that my number cant be completed as dialed. I have tried several things already to fix this: to a cell phone repair person, to the local sim carrier where a lady tried using the sim of her own phone, customer service at verizon and samsung (who both told me to go see the other). I also did a factory reset which didnt do anything.
my phone is not rooted and is schi545 ME7. I will root if I have to, but if I dont I would prefer not to for the time being
Anyway I suspect the problem has something to do with the fact that I got the phone from verizon. Every time I start the phone I get the Verizon logo and after a minute I get a notification from the verizon set up wizard saying that I have a non verizon sim and that the sims source is unknown. I also tried disabling the verizon security and was able to make the notification go away but the problem persists.
Can someone with experience with this kind of stuff help me please? Thank you so very much:good:
Click to expand...
Click to collapse
Go to Setting, call setting, disable the prefix international. I have done the same for using Verizon S4 in Indonesia.
Mine was not unlocked either, although I knew this before buying. This is a guide I tried (without success) to unlock it on my own.
Like the last poster, I reside in Indonesia, but I was never with Verizon. I rooted mine and have had no problems since.
Ok so I went to call settings and the closest I found was assisted dialing for international calls and the option to turn it on or off. I played with that for a bit and it didnt work.
I also tried the code and it said connection problem or invalid code
during my fiddling I came upon an app that showed promise of fixing my problem if I had adb shell. Does anyone have a good place to get that? I tried a few that didnt work out for me. There was another that showed promise but it wouldnt send a package no matter what I try
Thanks
If you want ADB, you need to download Android SDK and have Java Runtime Environment also installed. Then, it is just a matter of typing in "adb" into the command prompt of Windows.
Is there a serious conflict for you not rooting the device? The true benefit of doing this is to get SIM cards from anywhere to work, and to allow certain apps to work. Rooting is simply a matter of bypassing security parameters. As long as you follow instructions strictly, you won't have an issue using the phone as it should be used.
yea I suppose I could try to root it. Im just not great at that stuff and am worried about messing up my phone permanately
medphratalon said:
yea I suppose I could try to root it. Im just not great at that stuff and am worried about messing up my phone permanately
Click to expand...
Click to collapse
You don't need to root. You need to sim unlock. Get a hold of att international chat and adj them for an unlock code.
Hey guys thanks for all the help but I figured out that it was just a bad sim all along and that the first school screwed me over
But everything works now
I have a ST T-mobile SIM, data has been, and was working, up until last night. I haven't changed any APN settings up until then, or any other settings on the phone. Since data has stopped working, I've reset the APNs, tried custom settings for straight talk and t-mobile, everything else I could think of.
The weird part is, it SAYS I am connected to Tmo's data services. I see the H/3G icon, it tells me I am connected under settings>about phone. The only thing that happens, is I now get a notification telling me to "Sign Into Network". Clicking this takes me to a website, which loads, for t-mobile, telling me that my data plan does not work on this device. Obviously, if I can access a webpage, data is working, to some extent. I have only ever used in excess of 2gigs of data once, which was a few months ago, outside of that I usually use around 350-500 mbs a month. I can't imagine they'd be throttling my data now, and even if they were, it shouldn't be completely cut off.
Any ideas/suggestions? I've tried everything I could think of (even resorted to chatting with ST's customer service....You can imagine how that went...)
greencow said:
I have a ST T-mobile SIM, data has been, and was working, up until last night. I haven't changed any APN settings up until then, or any other settings on the phone. Since data has stopped working, I've reset the APNs, tried custom settings for straight talk and t-mobile, everything else I could think of.
The weird part is, it SAYS I am connected to Tmo's data services. I see the H/3G icon, it tells me I am connected under settings>about phone. The only thing that happens, is I now get a notification telling me to "Sign Into Network". Clicking this takes me to a website, which loads, for t-mobile, telling me that my data plan does not work on this device. Obviously, if I can access a webpage, data is working, to some extent. I have only ever used in excess of 2gigs of data once, which was a few months ago, outside of that I usually use around 350-500 mbs a month. I can't imagine they'd be throttling my data now, and even if they were, it shouldn't be completely cut off.
Any ideas/suggestions? I've tried everything I could think of (even resorted to chatting with ST's customer service....You can imagine how that went...)
Click to expand...
Click to collapse
Did you figure this out? Same thing happened to me, straight talk customer service was no help
No, still hasn't been resolved. Contacted ST twice now, just got off the phone with them today, they think it might be my SIM card, so they're sending me a new one. I'll update when I get it, whether or not it works.
Weird thing I've noticed is, when I click the "sign into network" notification, and the webpage starts to load, if I quickly go back to the home screen, and try something that requires data, it usually works, in the time that it takes the site to load. After that, nothing. I don't believe it's my SIM, honestly, I think something is up on Tmo's end, but I keep getting these lackeys at ST, and after the usual run around of restarting my phone and trying new APN settings, they do this.
I have this exact problem. Started when my billing cycle turned over on the 10th and my reserve kicked in.
ST T-Mobile Sim on Samsung Nexus S. Worked just fine for 3 months.
I've talked with ST Customer Service 3 times. And they could not help me. I chatted over 10 times and they all say the same thing. Change your APN settings, pull SIM, Reboot.
I've tried every APN setting, Wiped my phone to stock and nothing works.
The last time I talked with ST, I got them to re-provision my ST account. He guaranteed this would fix the issue. It did not. They won't call T-mobile and open a ticket without you being on another phone.
I think this is on the T-mobile side of things. For some reason my SIM's Data Plan isn't or didn't transfer over to t-mobile when the new billing cycle started.
I'm changing to diff carrier this weekend. ST can kiss it.
I contacted Straight Talk again. They called T-Mobile and was told everything was fine with my account. They told me to refer to my MFG.
I've bought a T-Mobile Pre-paid and put it in the phone(Nexus S) and data works fine.
I put my Straight Talk sim in my Galaxy S and it can't get data and takes me to T-Mobiles site for an upsell...
Straight Talk Customer Support is useless, and does not care. Their terms of use states they don't guarantee data, and told me to call corporate 1-800-876-5753, as they won't refund my money.
I have an lg k8+ model x210ulm that i want to use with cricket. The phone is fully unlocked and will accept any sim from any carrier but has an odd behaviour that wont let me use my own sim.
I bought a feesh sim from cricket and when i put it in and set it up it will register with crickets apn and mobile network settibg. I get data and it shows up in the about network as connected and working. It shows cricket carrier in notificstion and i can get texts and even voice mail. But ........
I cannot use the dialer. Upon connection there is no error toast or anything it just imnedistely hangs up.
I can use my wifes my sons or my friends sims in the phone and after a reboot works perfectly. But when i put mine in it stops.
Also my sim works fine in any other unlocked device or cricket device.
Any clue as to wth is going on
Ok so after talking to lg and really that was frustrating. Why because the rep told me it the phone was carrier locked to us cellular which i knew it wasnt because its advertised as being unlocked and well us cellular put up an advert a few years ago stating that all thier phones are unlocked.
So after that i went ahead and talked to a rep at us cellular who assured me it was unlocked and checked the imei for me and sent me link to the advert about thier phones being unlocked.
Back to lg and got another rep this time who knew a lil about something but not much. Could not tell me any thing though.
Now back to cricket where we tested my girlfriends sim in my phone to which it worked and mine in her phone to which it worked. We put the sims in my aristo 2 and fortune 2 and both sims worked. But when i put my sim back in my my k8+(2018) once again every thing works fine but you cannot make or recieve phone calls.
We also tested the voice mail app and and thier what qualifies as a carrier app and it registers. The sim registers in about phone shows service and is connected. Shows the phone number every thing works.
Just not the phone Dialer app
So is there any one out there at all that has had an issue like this before. Any one that can help me figure out what the problem is. This is so crazy that my sim wont work and every one elses will.
Could it be something i did using dialer codes? Any cLues at akl
So here we are months later and im still having sim issues with my k8+ ulm. I ended up buying a brand new device and i tried my provisioned sim card with it not working but literally every other sim card works fine.
I have switched from cricket to assist wireless now who is run or what ever by sprint and i can get the sim card to work for a couple days before switching it to another phone but the main issue is that i get a error popup stating that the sim card has locked and that i need to power cycle and call customer service.
But i made a ton of changes by adding all the system apps from sprint including sprinthiddenmenu and any other apk that was on the tribute dynasty they came from. I also went through the file system and made any prop changes or any thing else that was needed to enable sprint.
At this point id flash a sprint modem but i cant find a cv1 device provisioned under sprint