I hope this is the best place to post this. If not, I am very sorry. I have found a few posts with same message BUT all of them I found were when this happens after installing a rom or updating, etc...
I have a Virgin s2. I just have original stock rom, Ive done nothing at all to it. I changed out my batteries, turned it on, then after it got loaded I got a popup saying "unfortunately the process com.android.phone has stopped"! I restarted then as soon as i tried to do something, i received it again. I restarted again & didnt get message til I had opened google & was waiting for search results to come up when I got message saying something about couldnt find a mobile network (or something like that), then got the "unfortunately the process....." popup. It started popping up over & over, including when I got a phone call (which made it impossible to answer, however I was able to call them back okay). I have already tried:
taking out the sdcard;
booting into recovery then wiping the cache partition;
booting into safe mode.
The popup &problem still continued. Oddly, after my husband ran "CM Security" though it found no problems, it was a little bit before it did it again and even now it doesnt popup quite as often as it had been but it still is enough to probably make the day at work very aggravating lol.
Please say theres still some hope! I'm not able to buy another phone right now. I am capable of doing anything possible to save it if you just tell me what would be best to do. I saw somewhere when I searched Google say that installing a custom recovery would probably fix it. If so, please point me to where I can find all the necessary things &instructions I need. Or if it would be better to do a factory reset, please tell me how to do it on this phone (or if I just need to go to recovery & simply do it).
ALSO I do have an identical s2 except it is Sprint & I havent came across a detailed guide for flashing the s2 from Sprint to Virgin that doesnt require the newest paid version of cdma workship, which i cannot currently afford.
Thank you for your time & assistance.
FIXED (at least so far)!
SOLVED!!! (I hope:fingers-crossed
Went ahead & just backed up contacts to sd card, then did a Reset through Recovery. So far no "Unfortunately the process com.android.phone has stopped" message. :highfive:
gdownloads said:
SOLVED!!! (I hope:fingers-crossed
Went ahead & just backed up contacts to sd card, then did a Reset through Recovery. So far no "Unfortunately the process com.android.phone has stopped" message. :highfive:
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Click to collapse
Great to hear you fixed (or partially fixed) your problem. The problem with updating stock roms using OTA or kies is that sometimes a factory reset or clearing the cache is required to remove some left over apps or unneeded files that might potentially make your phone give errors (like the ones you were experiencing). It is highly unlikely it is a software issue, unless it was a dodgy download, moreover unfinished file deletion or unneeded files would have caused this to happen.
Howdy, so bought Redmi 3 a while ago, tryed many different roms, everything was fine. But today Tough to install Cm13 Ido5 from here, did everything as tuorial says, everyting worked fine, booted with no problems, set up wifi and all data was fine. Then I got black screen, could Only see status bar, no launcher or whatever its called. Then tought to reboot it so maybe it will fix it, but now fgs its stuck on "Preparing to start" - "Starting apps" for hour now. And best thing that I cant even load into TWRP because it stucks at MI logo. FAst boot didnt worked either. So do yo guys gave quick response? I m getting angry.
First I'd like to thank you all for this forum, it helped us very much.
A few weeks ago My P780 (with english KitKat, rooted by seller) started showing these error messages "calendar has stopped working" "acore has stopped working" "google services has stopped working" "(random app) has stopped working". Only pushing the reset button got rid of these messages. These crashes became more and more frequent and I decided to try and solve it. I watched many "how to" videos on youtube and I decided to clear cache in factory mode. It did not solve it. Than I saved all my important data, and did a factory reset. The loading screen was on for too long, and I thought it froze, so I pushed reset. This made my phone to have a boot loop.
My brother has the exact same phone, and he did a Jellybean upgrade a year ago, and it was successful. So I have my phone to him, to repair it. Just by curiosity he did a memory check on HIS P780, and when he stopped it, it almost made his phone brick. So we had 2 identical bricked P780s.
After so many tries, he disconnected the battery and managed to recover his phone, and it works perfectly again. The strange thing is, he can't repair my phone though using the same method, same software, same driver, same cable and trying many ROM versions. After installing ROM, my phone works perfectly, but when he installs google services, all those "unfortunately stopped" error messages return. We can't understand why these error messages appear, if the phone was reflashed so many times and we tried so many ROMs. Does anybody have a clue?
forzal said:
First I'd like to thank you all for this forum, it helped us very much.
A few weeks ago My P780 (with english KitKat, rooted by seller) started showing these error messages "calendar has stopped working" "acore has stopped working" "google services has stopped working" "(random app) has stopped working". Only pushing the reset button got rid of these messages. These crashes became more and more frequent and I decided to try and solve it. I watched many "how to" videos on youtube and I decided to clear cache in factory mode. It did not solve it. Than I saved all my important data, and did a factory reset. The loading screen was on for too long, and I thought it froze, so I pushed reset. This made my phone to have a boot loop.
My brother has the exact same phone, and he did a Jellybean upgrade a year ago, and it was successful. So I have my phone to him, to repair it. Just by curiosity he did a memory check on HIS P780, and when he stopped it, it almost made his phone brick. So we had 2 identical bricked P780s.
After so many tries, he disconnected the battery and managed to recover his phone, and it works perfectly again. The strange thing is, he can't repair my phone though using the same method, same software, same driver, same cable and trying many ROM versions. After installing ROM, my phone works perfectly, but when he installs google services, all those "unfortunately stopped" error messages return. We can't understand why these error messages appear, if the phone was reflashed so many times and we tried so many ROMs. Does anybody have a clue?
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Can you be more specific? What firmware did you flashed? Most of them have GAPPS installed.
Did you flashed the firmware with SP Flash Tool?
stympy said:
Can you be more specific? What firmware did you flashed? Most of them have GAPPS installed.
Did you flashed the firmware with SP Flash Tool?
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Click to collapse
Yes, we used SP Flash Tool.
We tried firmware/ROM: "s129" (factory) and "p780_s941_vibeui_v2.0_1512". Both without GAPPS, because our phones are CE (china), not ROW (rest of the world). CE firmware does not include GAPPS. Tomorrow we will try to install ROW firmware.
forzal said:
Yes, we used SP Flash Tool.
We tried firmware/ROM: "s129" (factory) and "p780_s941_vibeui_v2.0_1512". Both without GAPPS, because our phones are CE (china), not ROW (rest of the world). CE firmware does not include GAPPS. Tomorrow we will try to install ROW firmware.
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Click to collapse
Ok. I understand now. Try to flash ROW and see what is going on.
stympy said:
Ok. I understand now. Try to flash ROW and see what is going on.
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Click to collapse
We installed VIBEUI_2.0_1512_7.149_1_ST_P780_baralajbi, this version included GAPPS and it workes perfectly. Everything is way better than the factory ROM. Unfortunately after a few days of usage the same problem returned (android unfortunately stopped), but now I noticed something. My phone keeps overheating.
I remember now, this has happened before, with the factory ROM, my phone became hot all the time, but I thought it's because of the very hot summer temperature. Now I noticed, that even if I keep the phone in my pocket, wifi, data transfer, gps, and everything turned off, not many applications running in the background, and my phone is still quite hot. When I turn the screen on and start using some apps, after 10-15 minutes it crashes.
forzal said:
We installed VIBEUI_2.0_1512_7.149_1_ST_P780_baralajbi, this version included GAPPS and it workes perfectly. Everything is way better than the factory ROM. Unfortunately after a few days of usage the same problem returned (android unfortunately stopped), but now I noticed something. My phone keeps overheating.
I remember now, this has happened before, with the factory ROM, my phone became hot all the time, but I thought it's because of the very hot summer temperature. Now I noticed, that even if I keep the phone in my pocket, wifi, data transfer, gps, and everything turned off, not many applications running in the background, and my phone is still quite hot. When I turn the screen on and start using some apps, after 10-15 minutes it crashes.
Click to expand...
Click to collapse
I understand now. This is an hardware problem.
Hi
I received an update on my Redme 5 Plus las night. After installing it my phone has stopped working. I did see a message that was something like 'This update cannot be installed on this device', and prompted me to Reboot. Since then I am stuck on Reboot. I have tried factory resetting using the 'Wipe data' option as well. I also installed MI PC Suite, connected the phone to the PC and played around, nothing happens. Clicking on R.Flash says that the device is up to date.
I am now desperate, somebody please help. I have looking up on forums etc, but haven't been able to figure it out yet. The phone is only a month old, was quite happy so far.
Thanks
Roshan
Rosh1978 said:
Hi
I received an update on my Redme 5 Plus las night. After installing it my phone has stopped working. I did see a message that was something like 'This update cannot be installed on this device', and prompted me to Reboot. Since then I am stuck on Reboot. I have tried factory resetting using the 'Wipe data' option as well. I also installed MI PC Suite, connected the phone to the PC and played around, nothing happens. Clicking on R.Flash says that the device is up to date.
I am now desperate, somebody please help. I have looking up on forums etc, but haven't been able to figure it out yet. The phone is only a month old, was quite happy so far.
Thanks
Roshan
Click to expand...
Click to collapse
I never used mi pc suite, if you have your bootloader unlocked download fastboot rom and flash it through miflash tool. Also you can install a custom recovery like TWRP in fastboot mode and try any of the custom roms
Hi people, I don't know where to ask anymore. Sorry in advance for my english.
I have a serious problem with my P9 Lite VNS L21. It is no brand, as far as I know.
Everything started when I updated to EMUI 5.0 Android 7.0. (I know nothing about this stuff)
I started to have some bugs like: I couldn't turn on bluetooth, I couldn't open settings cause they always crash, and stuff like this.
So what I decided to do, hope I can turn back, was to install a custom ROM.
What I found was the Lineage 14, but the EliteKernel was required. And so on, I flashed it.
After that, bugs were becoming more and more annoying: I didn't even have the keyboard anymore.
So I did a factory reset.
Than, I was in an infinite loop in the first Wizard Setup. It was always restarting after I logged in into my google account and whatever I would press between Inizitialize a new phone or Restore from backup, it always went back.
After, I downloaded a new firmware to restore everything back and now.. nothing works. Always in black screen, I can't go into recovery, I can't fastboot, I can't even use dload.
I tried to remove battery and put it back, but it didn't work.
Sorry for the wall of text but I thought it was better to explain everything.
Thanks in advance.