I'm having an issue with not getting Gmail notifications. I've set all permissions to allow notifications, turned off power saving modes and locked Gmail in the background.
But after all this, I still get no indication of a new email until I actually open Gmail.
Can anyone help?
It's only Gmail that I'm having this issue with, which is also confusing me.
Thanks.
Thats odd. My gmail is working fine with notifications. But gmail has a bunch of its own settings for notifications also. Did you make sure to enable them in the gmail app settings itself? Not where it takes you to the settings on the phone but within the app. I dont have to lock gmail in the backround for it to work either. Make sure that it is also taken off the app quick freeze list in battery settings. in the gmail settings on the phone settings itself after you allow notifications you also have to go into the email account listed there and allow notifications for that email account. Just enabling notifications for the gmail app itself wont notify you of emails.
Yeah, I've gone into the accounts listed and enabled notifications in there as well as the settings within the app itself.
If I go into settings>battery>custom power consumption Protection , Gmail isn't on the list of apps. I don't know why?
So I'm at a bit of a loss now why they aren't coming through as everything seems to be set up correctly.
Shadoe_Lance said:
Thats odd. My gmail is working fine with notifications. But gmail has a bunch of its own settings for notifications also. Did you make sure to enable them in the gmail app settings itself? Not where it takes you to the settings on the phone but within the app. I dont have to lock gmail in the backround for it to work either. Make sure that it is also taken off the app quick freeze list in battery settings. in the gmail settings on the phone settings itself after you allow notifications you also have to go into the email account listed there and allow notifications for that email account. Just enabling notifications for the gmail app itself wont notify you of emails.
Click to expand...
Click to collapse
Just out of interest, are you on the international version? I am so just checking we're on the same hardware/software combo.
gilly1234 said:
Yeah, I've gone into the accounts listed and enabled notifications in there as well as the settings within the app itself.
If I go into settings>battery>custom power consumption Protection , Gmail isn't on the list of apps. I don't know why?
So I'm at a bit of a loss now why they aren't coming through as everything seems to be set up correctly.
Click to expand...
Click to collapse
In Battery>App quick freeze make sure gmail isnt toggled on.
In Battery>Smart Power Saver >Toggle Off
In Battery>Super High Power Efficiency> Toggle Off
In Gmail itself. Make sure you havent set emails to only notify you of priority inbox. I had that problem before as gmail will pop up from time to time to as you to turn on that setting. If you arent paying attention and just click ok like I did once it will drive you crazy.
---------- Post added at 01:31 PM ---------- Previous post was at 12:56 PM ----------
gilly1234 said:
Just out of interest, are you on the international version? I am so just checking we're on the same hardware/software combo.
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Click to collapse
Actually, No. Im on the Chinese ROM which is actually more restrictive. Ive actually gotten everything to work. Notifications, Backround processes, etc. The only problem I have is I cant get Location History in Google Maps to enable so Timeline doesnt work. And I cant seem to add my Visa cards in google wallet for some reason.
Shadoe_Lance said:
In Battery>App quick freeze make sure gmail isnt toggled on.
In Battery>Smart Power Saver >Toggle Off
In Battery>Super High Power Efficiency> Toggle Off
In Gmail itself. Make sure you havent set emails to only notify you of priority inbox. I had that problem before as gmail will pop up from time to time to as you to turn on that setting. If you arent paying attention and just click ok like I did once it will drive you crazy.
---------- Post added at 01:31 PM ---------- Previous post was at 12:56 PM ----------
Actually, No. Im on the Chinese ROM which is actually more restrictive. Ive actually gotten everything to work. Notifications, Backround processes, etc. The only problem I have is I cant get Location History in Google Maps to enable so Timeline doesnt work. And I cant seem to add my Visa cards in google wallet for some reason.
Click to expand...
Click to collapse
Went into Gmail and was set to high priority only, changed it to all mail and seems to have done the job. ?
Nice one, thanks for the help shadoe_lance.
No problem. Glad to help.
Related
It seems like I have to manually sync both gmail and calendars. Is any one else experiencing this?
Running latest update with launcher pro and rooted
i had the same problem, but dont quite remember solution, had to enable background data, and clear the cache on the gmail, thats all i can remember for now
i had this issue, when i accidentally disabled sync in the power control widget, then removed the widget. added the widget back, turned sync back on, removed the widget again.
I'll give that a shot.
scorneil said:
i had this issue, when i accidentally disabled sync in the power control widget, then removed the widget. added the widget back, turned sync back on, removed the widget again.
Click to expand...
Click to collapse
Thanks so much! I was going through the exact same problem and going crazy!! Then I read your post and realized I played with (and uninstalled) SuperPower control widget yesterday also ... same deal, I guess I messed with the settings and somehow disabled syncing .. I now re-installed, turned syncing back on and removed program.. whew!!
I use the default android widget and turn on the sync option(the one with two arrow), it works for me.
Try it again by sending a email to yourself. See if it syncs
How do you clear the cache on Gmail? I have a bug where it still shows a mail count and deleting the message doesn't delete from my account so I have to use the web interface to actually delete messages. Hoping this would help?!
banes said:
i had the same problem, but dont quite remember solution, had to enable background data, and clear the cache on the gmail, thats all i can remember for now
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Click to collapse
notanatheist said:
How do you clear the cache on Gmail? I have a bug where it still shows a mail count and deleting the message doesn't delete from my account so I have to use the web interface to actually delete messages. Hoping this would help?!
Click to expand...
Click to collapse
Settings, Applications, Manage Applications, All, Gmail, Clear data
scorneil said:
i had this issue, when i accidentally disabled sync in the power control widget, then removed the widget. added the widget back, turned sync back on, removed the widget again.
Click to expand...
Click to collapse
I've been racking my mind for 4 days now! Thanks sooo much for jogging my memory!
Hey Everyone,
I'm having the same issue with Gmail not syncing properly.
w/ Bell Mobility, rooted
The syncing icon is persistent in the status bar and nothing is happening. In the gmail app itself I will get proper unread message counts but the messages will not display. I have had to change my google password twice because it's getting "suspicious activity". I'm assuming this is being caused by the app. Everything was working fine up until a couple days ago.
I've tried clearing the cache and it will load it fine, once. After that same issue. I'm going to try clearing the cache and reinstalling the app to see if that makes a difference.
I've also tried disabling/enabled auto-sync and it hasn't made a difference either.
Thanks in advance for any ideas.
UPDATE:
-- removed gmail updates from the market **No change**
-- it's still retrieving new e-mails but the sync icon in the status bar stays the same.. I have no idea what's going on now.
Newbie here, I searched but sorry if this has come up before.
The 3d is my first Android phone - came from Palm Pre minus hell.
How on Earth do you turn off the sound and LED notification of every email / SMS / etc?
I've got the notifications turned off in the Mail app for each of my two accounts, but still get the BLLLIP every frickin' couple minutes.
Thanks!
Darknight111 said:
Newbie here, I searched but sorry if this has come up before.
The 3d is my first Android phone - came from Palm Pre minus hell.
How on Earth do you turn off the sound and LED notification of every email / SMS / etc?
I've got the notifications turned off in the Mail app for each of my two accounts, but still get the BLLLIP every frickin' couple minutes.
Thanks!
Click to expand...
Click to collapse
use volume-down until it's on vibrate
you configure notifications from a given app from the app itself. so when you're in the main scene of an app, hit the menu key & look for Settings>Notifications.
djwhitey said:
use volume-down until it's on vibrate
you configure notifications from a given app from the app itself. so when you're in the main scene of an app, hit the menu key & look for Settings>Notifications.
Click to expand...
Click to collapse
Thanks, but I've already done that. Still get the notifications.
Calendar
I've also noticed that you can't turn on notifications but have vibrate off for the calendar events. I think this is a sense 3.0 thing, as you could do it on the EVO 4G and could do it in some custom sense 2.1 ROMs I ran. Kingdom ROM (sense 3.0) had the same issue. Wish they'd put that back in.
If you're using Gmail under settings there is an option that will only notify you once for unread emails. Once you check your mail and get new messages it'll notify once again for the next new message until you check it.
As for SMS the default app either notifies you on each app or none at all. I checked Go SMS Pro but they don't have an option that only notifies you once like Gmail does.
Edit: I had the Pre minus too, and in Android the main thing is that you use the menu button pretty much the same way in the Pre you hit the upper left corner to get the programs menu.
Thanks
Well, I'm either dumber than usual, or something is wrong.
On the page in Mail settings under "Notifications", "Email Notifications" is un-checked and set to "Off". Still get the frickin' bleep an flashing green LED on every single email.
Not sure what else I can do.
Do you have a gmail or other account. If it's a gmail account when you setup your phone by default your gmail is in the gmail app. If you setup your gmail account in the email app remove it from there and only deal with it in one place which the gmail app is the best place for it.
donatom3 said:
Do you have a gmail or other account. If it's a gmail account when you setup your phone by default your gmail is in the gmail app. If you setup your gmail account in the email app remove it from there and only deal with it in one place which the gmail app is the best place for it.
Click to expand...
Click to collapse
Aha! I was using an app labeled "Mail" which was on the first page of the home screen (or whatever the proper term is), NOT the "Gmail" app . The Gmail app also has Notification settings. How confusing.
That took care of it. Thanks a bunch!
I have 3 email accounts set up on my S3: An Exchange account and an IMAP account, using the default email client; and a gmail account using the gmail app. Frequently the whole IMAP account gets deleted. The exchange and gmail accounts are unaffected. This seems like a major bug. Has anyone else had the same?
The sync frequency for the exchange account also doesn't appear to work properly. I originally had it set for push email between 7:30am and 10pm and manual only outside those times. Sometimes it would still sync emails when it should be set to manual. I've since changed the settings to be check only four hourly during the day but it often (but not always) seems to behave as if still set for push email. Anyone else noticed this?
Frequently the whole IMAP account gets deleted.
Click to expand...
Click to collapse
Do you have a spamfilter installed on your mobile?
It looks like another client may be downloading the email-account through POP3 and not have the option to keep the emails on the server checked.
At least that usually is the reason for emails disappearing when my customers complain about such problems...
The sync frequency for the exchange account also doesn't appear to work properly
Click to expand...
Click to collapse
S3's Exchange looks to be broken. I've seen very high battery drain of the exchange service even if the account was completely disabled, but it would go away as soon as the account was removed.
Your mailserver's policy may require an open data connection at all times (at least I _THINK_ there is such a policy option), mine seems to work fine in pull mode.
(I'm using a modified (added SMTP) Z-Push to provide Push-Email from IMAP-accounts even tough the german carrier (T-Mobile) has blocked mobile Email access)
Thanks for the reply. It's not just the emails that are being deleted, it's the whole account. It disappears from the email program and doesn't show in the accounts and sync page either. I've had to re-enter the account settings twice now. I've seen one report of something similar on another forum.
I understand what you mean about POP but that would only delete the emails not the account. The account doesn't support POP anyway, only IMAP.
It is also happening with me. The third email account I have configurated, which is Gmail, is indeed being deleted after a couple of hours.
Any idea on this guys?
No one facing this same behaviour?
I don't know if this has fixed it, but since I did this my email account has survived longer than before. It's only about a week though so could still go at any minute
In Setttings->Accounts & sync->Samsung Account->Device backup I disabled auto backup (which seemed to be failing any way). I'm not sure if it conflicts with having the google back up enabled as well. Since then my email accounts have survived. Fingers crossed it stays that way
Y'all living with your angry, jealous ex-girlfriends?
Nope. Although she does not know my passwords
cmd512 said:
Y'all living with your angry, jealous ex-girlfriends?
Click to expand...
Click to collapse
---------- Post added at 12:03 PM ---------- Previous post was at 12:01 PM ----------
I've deleted Samsung account and now it seems everything is fine with my third email account (which is Gmail ).
Mates,
The only thing that duly worked was reseting the phone. Now everything is fine and no more deletions of my third email account.
Hi,
I've got a new Honor 9. Great phone so far. But I have one problem:
I can't exclude Gmail from the battery optimization, because it is not in the list of "all apps". So when my H9 goes to deep sleep, I get no more gmail notifications.
Why is Gmail not listed? Has anybode the same problem? And how can I fix it?
Stock Rom (B150), bootloader locked, no root.
Edit: Did a factory reset, but still the same. Some preinstalled Google Apps like Gmail or Youtube don't show in the battery optimization list. They are not in the notification manager list, too. Very strange.
Thanks, _Tallis_
Rommco05 said:
You using this apps? If no turn off all notification for this apps
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Click to collapse
Of course I'm using the apps. That's the whole point.
Yes, I know. I want Gmail to be Not optimized, but I can't deacrivate the optimization because the app is not listed.
Rommco05 said:
Gmail can be optimized/deactivated only with Power saving mode, Gmail is always synchronized
Click to expand...
Click to collapse
I don't want to deactivate Gmail, i want to deactivate the battery optimization for it. I'm not sure if you really know what I'm talking about.
See here:
These are the apps that can ignore the battery optimization, i.e. they receive notifications even when the phone is in deep sleep. You can see that the stock email app is listed here. So I want to add Gmail to that list. But when I switch to the "all apps" list, Gmail is not there:
So I can't add Gmail to the Exclude-List, and therefore I have delayed email notifications when my phone is in deep sleep for longer time.
And my question is again: am I the only one with this problem? Or is Gmail never in the all apps list?
I got this issue too, gmail notifications don't reach me in time
Rommco05 said:
I know this long time, gmail isn't on list but if isn't on list can not be optimized is fully working. Gmail can be deactivated in Account btw
Click to expand...
Click to collapse
I wouldn't post here if everything was working fine. Gmail notifications are delayed after some time of deep sleep.
And what do you mean with 'deactivated in Account'? Deactivated what? And where exactly?
There's no solution for this issue right now on EMUI
Any solution to this??
Even I can't find gmail in the list. And when I see gmail app properties then in the battery it shows "optimizing battery". Gmail notifications don't appear coz of that.
I'm experiencing the same problem on Honor 8 - emui 5.1.
I have tried to install Outlook and set it up with gmail accounts, it does get notification faster on average (of course, I've activated up all possible options to prevent optimization), but even this cannot wake up the device from the deep doze mode.
Anqrew said:
I'm experiencing the same problem on Honor 8 - emui 5.1.
I have tried to install Outlook and set it up with gmail accounts, it does get notification faster on average (of course, I've activated up all possible options to prevent optimization), but even this cannot wake up the device from the deep doze mode.
Click to expand...
Click to collapse
Strange but I don't face this issue at all. But I have a feeling my phone doesn't really go into deep sleep since I lose abt 15-20% with it just sitting there connected to WiFi for abt 9-10 hours.
Sent from my Honor 8 using XDA Labs
---------- Post added at 01:43 PM ---------- Previous post was at 01:41 PM ----------
Also on ur Honor 8 try out BlueMail, that's what I use since outlook was being a big pain in the ass. It isn't as visually appealing as outlook but still always gets the job done.
Also I've allowed it to ignore battery optimisation and so I never miss any email. The notifications are instant and my emails refresh in the background with no problem.
Sent from my Honor 8 using XDA Labs
Hi,
i had the exact same issue after executing the "optimize" feature in the battery settings.
I could not select "ignore battery optimization" for gmail because it is not in the list.
Today i installed "Inbox by Gmail" and set it up some my mails came in.
Then i chose "ignore battery optimization" for Inbox since it shows up in the list.
After that i uninstalled "Inbox by Gmail" but the push notifications keep coming.
Seems like this setting infected the Gmail setting.
Need to see if it still works tomorrow but until now it does.
Hope this helps you guys as well.
TLDR:
1. Install "Inbox by Gmail"
2. Setup "Inbox by Gmail"
3. Ignore battery optimization for "Inbox by Gmail"
4. Uninstall "Inbox by Gmail"
Does anyone else have an issue with Gmail notifications? Most of the time I receive no notifications about new email until I unlock the phone. Even then they do not always come in quickly. When I open the Gmail app they do come in.
Yes, they will "eventually" come in on their own but way later than they should. I have done every battery/data optimization/exception I can think of and find. This should NOT be happening in 2021! This is not a OnePlus phone and even then my 8T is not this bad. Also, the notification LED does not activate for Gmail while it does for Messages and WhatsApp. I have gone through every possible notification setting on the phone as well as for the Gmail app itself and made sure that using the LED was selected on them all. I hate that Gmail is installed as a system app! WHY???
Another interesting things is that Gmail is NOT listed as the default app. It is not even there as a selection. Messages is installed as a system app and it is listed as the default. WHY?
I am liking the phone, but not receiving notifications for such an essential feature as email is NOT GOOD!
The phone is causing Gmail to go into deep sleep when the screen is locked unnecessarily.
I may have found the solution. To start I went into Settings > accounts just to double check that the toggle for "Automatically sync app data" was turned on and it was. While in the same screen I tapped on my email account and then tapped on "Account sync", Here you can do a manual sync of all the various apps associated with your Google account. SO I tapped on the 3 dots in the top right and tapped on "Sync now" and the only thing that synced immediately was Contacts and maybe one other (can't remember which one. No matter how many times I would retry to do a manual sync the same thing would happen.
So I closed all of this out and went directly into the Gmail app > settings and chose my email account and scrolled down to "Sync Gmail" under the "Data usage" section and unchecked this setting. I rebooted the phone, went back into Gmail > settings my email and re-checked the "Sync Gmail" selection, rebooted again and went back into Settings > accounts > my email account > account sync and all the various apps listed in this section had now synced properly. I could tell by the time stamp for each one. I also did a manual sync again and everything in the list synced up within about 10 seconds! I was happy. I locked my phone, set it down, and within a minute or two I received several emails and the notification chime went off. I'm still not sure if the notification LED lit up or not but I think it did. Hopefully this fixes the issue.
Sometimes it isn't what is selected but the order in which you select things so as not to cause a conflict.
This is one area of Android that I think needs improvement (Samsung is the worst for this) that there are too many settings that seem redundant, counter intuitive, and conflict with one another.
Well, after writing all the previous entries I am still having the same issues with Gmail. On my OnePlus 8T every morning shortly after logging in my emails would come in without any prompting on my part. With my Xperia 1 iii I received NOTHING until I actually opened the Gmail app itself and sure enough there were about 5 emails that popped up! Something is very wrong here. I am not looking forward to a factory reset but I may have no choice. I will say this: If after a factory reset Gmail is still unresponsive I will definitely be sending this thing back!
Can confirm that there is something wrong with gmail. Just gmail. Ive tried 3rd party email apps and they work.
Totally understandable that you would prefer gmail over others. I too would actually prefer my gmail to work. I hope this is fixed in a firmware update.
hotcakes_shinku said:
Can confirm that there is something wrong with gmail. Just gmail. Ive tried 3rd party email apps and they work.
Totally understandable that you would prefer gmail over others. I too would actually prefer my gmail to work. I hope this is fixed in a firmware update.
Click to expand...
Click to collapse
Exactly! I decided to NOT do a factory reset because I feel that it would not help. Instead I just disabled Gmail and installed Bluemail. It has more settings than I care to mess with but at least all my email notifications arrive properly! I am glad that I am not the only one this is happening to. Is there some way to inform Sony directly that they have a problem? I liked it better when Gmail was a Play Store install! I DO NOT like it when ANY apps are installed as a service!
I chatted with Sony Tech support. They went through all the usual settings that I already tried several times. They escalated it so we will see what happens. One thing I have noticed, which may be relevant or not, is that with Blue Mail installed when I do get an email both Gmail and Blue Mail give a notification????
To me it sounds like you just need to whitelist the app in your battery saving settings.
aapok98 said:
To me it sounds like you just need to whitelist the app in your battery saving settings.
Click to expand...
Click to collapse
Please, while I can appreciate the suggestion, do you think I did not already go through every possible setting and permutation in an attempt to resolve this issue? I am a retired IT Systems Engineer and I have used cell phones for so long it's not even funny. Not to mention there are others experiencing the exact same thing! However, I was forced to do a factory reset this morning so "maybe" things will start to work properly.
I have exact Gmail notification issue when I got my X1iii but the issue resolved after I upgraded to 61.0.A.11.92 this morning. After switched off Gmail sync off and on and turn on the notification on individual labels, the notification was back.
It might be the previous firmware used a bad GMSCore. My device is a XQ-BC62. BTW the install step 3 did take some time but my phone didn't stuck at that step and it went through.
I have different problem with gmail notifications. For some reason notifications are always coming when in the evening I plug in my phone for charging. After a moment gmail notifications are coming. And this happens all the time.
??? Sony?
Guys please treat everyone with respect.
We are here to help each other and exchange our experience. Not to offend each other.
Thank you.
I have had a few days now with the last update = .92 and so far it appears as if my Gmail notifications are coming in exactly as they should when the phone is locked. For sure much better than before the update. So whatever Sony did in this update (besides the security update) is working for me. The LED is also lighting up properly for Gmail! Good job Sony!
Gmail still does not sync automatically for me on the .92 update. Factory reset and it works for a bit but once after a while it stops. No amount of uninstalling GMS updates or clearing its data will get it working again, so I have no idea what happened.
darwinmach said:
Gmail still does not sync automatically for me on the .92 update. Factory reset and it works for a bit but once after a while it stops. No amount of uninstalling GMS updates or clearing its data will get it working again, so I have no idea what happened.
Click to expand...
Click to collapse
Have to ask...you did give Gmail unlimited data? Also, you did set Gmail to "excepted" in battery settings?
Even the most experienced sometimes miss things.
jaseman said:
Have to ask...you did give Gmail unlimited data? Also, you did set Gmail to "excepted" in battery settings?
Even the most experienced sometimes miss things.
Click to expand...
Click to collapse
Just to be sure, I went through and double checked that Gmail, Google Play Services, and Google Services Framework all had:
* Battery/Power-saving Feature: Excepted
* Unrestricted data: Enabled
Still didn't resolve my sync issues
Did you try this: settings > accounts > tap your email google account > account sync > has everything synced fairly recently? Any of them appear to be stuck, not spinning? Top right 3 dots sync now, does everything finish syncing?
Just adding that I noticed this problem after the .92 update. I'm not sure if its there before. So the .92 didn't solve the issue on my end, glad it solved yours.
aapok98 said:
I haven't had issues with gmail but I have had the kind of issues described in OP with other phone models and similar apps and the cause was a bit too eager battery optimization settings so I honestly thought it was the cause here too.
If it was not, then it is a shame I couldn't help.
But as a response to your comment: No. I don't think people here are idiots. I just think you are one.
Click to expand...
Click to collapse
You make it sound like you think people are idiots because as already mentioned in the FIRST POST, he already excepted his apps from battery optimization. If you still ask people if they have done so, you obviously think we are idiots, since you ask a question that has already been answered. Grow up please.
Edit: Here let me quote it for you:
I have done every battery/data optimization/exception I can think of and find.
Click to expand...
Click to collapse
THREAD CLEANED
Hi! Just popping in to leave a reminder for everyone: keep it civil, on-topic and refrain from responding to posts that you think are offensive or hateful. Just report if you feel something isn't right and let us take care of it for you.
Regards,
shadowstep
Forum Moderator
Testing out a potential fix which seems to be working for now.
I found out that my phone backup isn't working either. Manually pressing the button, the backup keeps telling it failed and asks me to try again later. Searching online, there are some that suggest to remove the screen lock to see if backup starts working again.
After I removed my screen lock, I cleared cache/storage of Google Play Services, Google Services Framework and Gmail. Then I rebooted my phone and left it a while to let it fully boot. I can now backup my phone, and I am getting my Gmail notifications. Now I am observing to see if this is permanent..
If the fix is permanent, at least on my end, it seems that Sony's build of android has buggy encryption. This was an issue with other brands too.
Update on my problem. Firstly, after trying the above, I noticed a few days later that in general I wasn't getting notifications from anything. I concluded that I messed up Google Services too much and therefore factory reset my phone.
After that and readding my google account, My notifications was fixed, except Gmail still wasn't getting notifications, but phone backup started working. I was about to give up and use another email app, when today the September security update arrived in 61.0.A.14.3 update. Being desperate to try anything I updated without hesitation.
This seems to fix the problem and I am getting my gmail notifications.
Not getting my hopes up too much and just continue monitoring but I hope this the end of my google problems.