Recently bought a second hand S3 on the UK three network and used a unlock code as on t-mobile/orange. It was working fine but recently it stopped sending and receiving calls and texts. Data usage is fine. Not sure when this happened as mainly use it for data as have a works phone. Can remember doing a software update (think to jelly bean) recently but couldn't say whether its started after that. Have used my cut down sim in the wifes S3 and it works okay and put her sim in miner and that has same issue. When I try to call it immediately ends call and texts just fail. Have tried setting to network manually both 2g and 3g and auto, sometimes it say cant register and other times it does but when call ends it then seems to change to another available network. Started to think the imei may have been blocked but wouldn't expect data to work. Anyway rang t-mobile and they said everything looks okay their end and the imei is not black listed but not sure how they could tell that. Said the issue must be with my phone. Have emailed samsung to see what they say but not to hopeful with it being a second hand phone. The bars on the signal seem okay too.
Anybody got any idea's on what to try or do as its currently an expensive data only device. :crying:
Have already tried a factory reset.
hardyp said:
Recently bought a second hand S3 on the UK three network and used a unlock code as on t-mobile/orange. It was working fine but recently it stopped sending and receiving calls and texts. Data usage is fine. Not sure when this happened as mainly use it for data as have a works phone. Can remember doing a software update (think to jelly bean) recently but couldn't say whether its started after that. Have used my cut down sim in the wifes S3 and it works okay and put her sim in miner and that has same issue. When I try to call it immediately ends call and texts just fail. Have tried setting to network manually both 2g and 3g and auto, sometimes it say cant register and other times it does but when call ends it then seems to change to another available network. Started to think the imei may have been blocked but wouldn't expect data to work. Anyway rang t-mobile and they said everything looks okay their end and the imei is not black listed but not sure how they could tell that. Said the issue must be with my phone. Have emailed samsung to see what they say but not to hopeful with it being a second hand phone. The bars on the signal seem okay too.
Anybody got any idea's on what to try or do as its currently an expensive data only device. :crying:
Have already tried a factory reset.
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Click to collapse
If it's not your imei number. Did you have a backup of your efs folder?
Throwing out of the window from my flying Ferrari killer S3 driven by a proud omega team member
Chris_84 said:
If it's not your imei number. Did you have a backup of your efs folder?
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Click to collapse
Didn't have a backup of anything, why? One thing I have noticed is that the sim card doesn't click into the slot. compared it against the wife s3 and the sim card doesn't go as far down as if something is blocking it. Tried my sim in the wifes s3 only putting it in the same distance and it worked fine. Anyway just in case I took some of the plastic off the bottom right up to the metal chip so it would sit in the right place not being all the way down but it still does not work. Whilst having the sim in the wifes phone I diverted all calls to my works mobile and when back in my s3 its shows as calls being diverted so it must be working up to a point. Not sure whats wrong with the sim card slot, the mechanism which you push to insert and release seems to be broken so not sure if this is the cause or just a knock on effect from taking the sim card in and out alot
.
Can the sim card slot/mechanism be replaced/fixed easily?
Hi (sorry for my english)... I bough HTC Amaze in USA everythings fine now im back home in slovakia for 5 months everything was okay till now... i was listening music than i heard some stupid sound my phone turned off then on and i didnt had any signal... only X next to signal bar...i cant call cant anything ... i dont have any numbers anything.... i tried to reboot...nothing.. when im trying to call it says out of service area.... everything was okay for almost 1 year and couple months... btw before my phone sometimes restart by itself... what should i do?
is your phone rooted? and are you running a custom rom? and the phone isn't receiving signal at all? if your contacts are missing then your google account probably got removed from the phone..
my phone is like from shop... android 4.0.3.. thats all.. no signal at all.. its like i dont have simcard in...but i do!
can you get your phone online via wifi? and maybe the simcard somehow got damaged? i would suggest trying a different one or something..
Sim card is okay i used it on other phone and everything is okay... idk if i can connect via wifi i will try nad write but let say that yeah i can connect and nothing changed...
Does it still show an IMEI number?
no its empty
any solution?
What phone company are you with?...
Do you see tmobile brand software on the phone?
(I'm just checking if you're super cid/soff unlock/relocked bootloader etc)
Empty IMEI suggests need for full info from system settings software screen
If I wanted a comeback outta you... I'd scrape the roof of your mouth...
If you want mine,. it'll land between your shoulder blades soon enough.
Phone is from T-mobile but its unlocked and i have O2 company now.... and no i cant see on screen any company..is empty...like signal bar only when im turning phone ON there is tmobile 4G intro ... thats all
I guess you already tried this but just in case...
Turn phone off remove batt and sim card. wipe the simcard contacts with a pencil eraser and after 10 or so minutes install sim again and turn on.
I remember reading about something similar hapening to somebody here a few weeks ago (I wish I remember who and how he solved it, but I think he just removed and re installed the sim)
I got a SGH T989 and got it unlocked for use in India..worked great for 2 months and then i rooted,flashed AOKP jellybean using CWM....after that, worked great for 1 month... Now the problem is that.....
My phone shows full signal and in the "about phone" menu,the signal strength is -100dBm BUT i cannot make calls and i'm out of coverage area for others.. The weird thing is that this happens only at certain spots (unfortunately, my workplace)...the device works just fine in other places...i ruled out a network issue coz my sim is good in other phones at the problem zones.
I tried another network's sim and it had call drop issues....the call would get disconnected after a few minutes and the duration of the call wasn't constant....this was also when the phone showed signal strength of around -100dBm. I had used this network before and it was working good with the phone..
I tried a master reset, complete system format in CWM recovery, reverted back to stock rom using odin, changed radios (UVLE1,UVLH1 and UVLI1)....nothing has worked so far.
There was no external injury or water damage to the phone, i didn't install any app outside of the play store and i use genuine charger for my phone.
I love my phone too much to let go....please gimme a solution
Thanks!!
I had this HTC Amaze for over a year on T-mobile and worked great.
I have dropped it few times before and never any issue.
Last week, it just slid down from my knee to carpet and then it lost network.
All signal bars are grayed out and there is an x next to it.
Sim card or no sim card, it's still x on the bar.
No networks found when checked.
Also tried airplane mode on/off.
Tried changing GSM and GSM/CDMA auto etc...
Reset to factory.
Still same thing. Now I have a small tablet instead of a phone.
I used SIM in different phone and works fine.
I opened the back but everything looks good. Nothing loose or broken.
Is it done now or any hope left?
Thanks
i think you should probably have it repaired by those guys at the service center or anyone you know who does this kind of work
otherwise.....i don't think you can do anything about it.....and better try to keep your tablet safe ,or you'll even damage that!!!!
Hey all,
I am hoping somebody can guide me in regards to an issue I am facing.
I was working on my car a few days back and left the Elephone S8 on the car seat not realizing that it was being hit directly by the sun. After I was done, I picked up the phone and it was very very hot. I then went inside and let the phone cool off.
Since the above, I notice that I struggle to pick up reception. I have tried different firmware, replaced sim cards, everything. It seems to only be affecting certain MHZ bands as 4G LTE work, 3G works fine, and 2G works find but not always.
I have a feeling the 2G is having issues but maybe only certain bands. I do not think it is software related but have no idea where to even start on the hardware side. I first want to try scan for towers and see which bands they use and try see which one could be giving the issue. I don't expect it to just be a lose connector as the phone has not been dropped and I have only been using it for 2 weeks. If I do send it back under warranty for repairs, they will never pick up this issue.
Elephone S8 loss of network issue
Hi.
I think is a hardware issue as the same thing happened to me after 3 weeks perfect use.
I think has nothing to do with the sun as for me happened on a snowy Sunday 10th of December in London.
I suddenly noticed that when sending email the sending would start fast and after a 2-3 seconds the network will drop to 3G and stay like that for long time until the mail app stops sending process and the phone goes back to LTE 4G.
Also when dialling a number the phone will drop from 4G to 3G and than loose the connection straight away.
When indoors the phone would have trouble registering to network for ages without success.
I picked up 4 different pay as you go cards to make shure that is not my network but still no success.
All documented in the support ticket to GB and yesterday have send it back for a refund.
I really like the phone but i am reluctant to buy another if the issue persist so will wait and see.
Hope some more comments will follow to highlight the problem and influence a solution to this.
Cheers
I have the same issue - my wireless connection inside my home keeps dropping and connecting off and on again and again - I have two routers and maybe as I move from room to room it tries to connect to the closest router or something like that - not sure if there is a way to fix it without doing something in the routers.
Wifi
kishanach said:
I have the same issue - my wireless connection inside my home keeps dropping and connecting off and on again and again - I have two routers and maybe as I move from room to room it tries to connect to the closest router or something like that - not sure if there is a way to fix it without doing something in the routers.
Click to expand...
Click to collapse
Same problem here
My network problems are a little different. I don't have problems connecting to different wifi networks (home and work) but the phone does not activate mobile data when leaving a wifi network. I always have to restart the phone when I want to use mobile data (3G).
Kind of the same problem. Have my S8 for about a month. First it has a wifi network. When I leave the place where it is connected to wifi, it goes to 4G. But when I come back to a place with WIFI, the phone does not find any WIFI network. I have to reboot the phone. Soft reboot(a little faster) will also do/work.
Are you guys on the stock ROM?
Were you guys able to resolve your issues
MOTzYouTube said:
Are you guys on the stock ROM?
Click to expand...
Click to collapse
I have the same problems with stock rom and eragon rom. I don't have a solution but I'm still hoping for a new update.
For now I found out that turning flight mode on and off again helps to switch between wifi and mobile data, so it is not necessary to reboot the phone every time.
I can confirm as well that Eragon won't resolve 3G / 4G network issues.
I'm using my S8 for a week now with only one problem, call related.
No wifi problems but after one day of usage I couldn't use mobile data anymore I almost re-flashed my phone (unlocked bootloader, rooted and using Xposed). Turned out my provider f*cked things up. Probably because Elephone is a not known brand here. It took me some time to convince the agent on the phone that I do not own a Samsung S8 lol.
Problem was solved at the providers end.
wim69 said:
I'm using my S8 for a week now with only one problem, call related.
No wifi problems but after one day of usage I couldn't use mobile data anymore I almost re-flashed my phone (unlocked bootloader, rooted and using Xposed). Turned out my provider f*cked things up. Probably because Elephone is a not known brand here. It took me some time to convince the agent on the phone that I do not own a Samsung S8 lol.
Problem was solved at the providers end.
Click to expand...
Click to collapse
This information sounds interesting. How did you manage to 'convince' the providers agent that it is not Samsung? And what did you tell it instead?
Steve the issue you have is different. Your issue won't be resolved that way.
You would need an app that switches to 3G/4G if WiFi is not connected.
Happy too soon. After one day with mobile data it's gone again. There's a cross in the lower right corner of the mobile data icon in the status bar. I'll be calling my provider again tomorrow morning.
---------- Post added at 10:10 PM ---------- Previous post was at 10:04 PM ----------
the steve said:
This information sounds interesting. How did you manage to 'convince' the providers agent that it is not Samsung? And what did you tell it instead?
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Click to collapse
I'm not sure if the fact that I own a brand that is unknown here causes the mobile data problems. The problems I'm running into atm are
- mobile data problems, 4G is connected, but no internet
- fingerprint scanner doesn't work with my banking app
- backlight bleed in the middle of my screen
- after 3 out of 4 calls, phone freezes for about 30 seconds
- rattle in fingerprint scanner
I guess I'm about to find out how good the return policy at Banggood is ?
I highly recommend that you return the phone now.
There are so many issues with the phone that it's just not worth the time.
Hi guys, I just got the phone, but mobile data is not working. Am I missing something?
Can you attach a screenshot
screenshots: https://photos.app.goo.gl/1XdRma9YJacb4b2b2
Does your sim card work in another phone? If so, are the apn settings the same?
I managed to resolve the issue.
I'm trying to figure what went wrong at start. When I got a phone I inserted both SIM cards like this:
SIM 1 - my business phone number - provider 1
SIM 2 - my personal phone number - provider 2
I wanted to use data only on my personal phone number, so I disabled data on business number. What happened is my business SIM downloaded APN info on first boot (i assume), and then my personal SIM used this APN (which was incorrect).
To resolve issue I first inserted my personal SIM to slot 1 alone and booted. Then I changed APN profile to match my old phone's, turned off phone and inserted my business SIM to slot 2 and booted.
Now data works fine. Obviously there was APN issue but how come that phone didn't get correct APN settings per SIM?
Thanks for support!