[PSA] Don't buy Huawei Watch GT to use it with Moto Z2 Play - Moto Z2 Play Guides, News, & Discussion

It won't work as it should. Huawei is using some of their "innovative" methods of pairing the watch with the phone.
But in case of Moto Z2 Play, it does not want to reconnect automatically most of the times when connection drops because of out of BT range .
It does not even appear under Bluetooth devices list when trying to pair it without using "Huawei Health" app.
That said, if someone wants great, classy looking smartwatch I highly recommend Fossil Q line of watches.
Beautiful, battery life is counted in months and really well built.

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[Q] Bluetooth disconnecting when 2 devices paired, but only 1 in use

I'm having a strange issue on my S6 Edge that didn't exist on my previous phone (HTC M8).
I use a Moto 360 which naturally is paired over bluetooth, and also a wireless bluetooth headset. I found the audio would cut out anywhere between about 2 and 20 minutes when using the headset at the gym; however it would only 'disconnect' about 2 minutes later if left (it still registered as being connected until then and the music app would continue "playing"). Turning the headset off and on would fix it each time, and my Moto 360 would not have any disconnection issues.
I eventually worked out the issue is fixed if only the headset was paired with the phone (i.e., I unpaired the Moto 360 in the S6's bluetooth settings). The weird thing is though, that I do not take my Moto 360 to the gym, so only 1 bluetooth device was ever connected or even in range at the same time; it was simply the fact of having the Moto 360 remembered as paired but not connected that is making the phone cut audio to the headset and then disconnect 2 minutes later.
I've read of people experiencing the exact same thing on the S5 with 2 bluetooth devices paired, but haven't found a solution. I did not experience this issue at all the my M8, so I assume it must be an S6 or Samsung thing.
Anyone else having this problem?
I'm having the same issue with my Jaybird Bluebuds X. Audio will cut out and then bluetooth disconnect every couple minutes at the gym. Then I came home and played around with them and didn't have any issues. I'll have to do more testing at the gym to see what is making it cut out.
Do you have 2 devices listed as paired under Bluetooth?
For the record, my headset is a Plantronics Backbeat Fit, although I'm pretty sure that's not the issue since it works fine on my M8 under the exact same conditions.
Also confirmed again today - removing my Moto 360 from the bluetooth list stops the issue. Very annoying to have to go and re-add my watch every day after the gym though.
Yes, I have about 4 other devices that are paired. That must be the issue then. Really annoying though, because I'm not going to remove them every time I go to the gym. Ugh.
You guys ever figure this out? I'm having the same exact issue. Moto 360 and Jaybird BT headphones. The headphones cut out after several minutes, then a couple minutes later they disconnect. I connect them and it does the same thing over and over. This is if I have my Moto 360 on me, and weirdly enough if I leave it at home.
What solves it is if I "disconnect" the Moto 360 in the Android Wear app. This works if the Moto 360 is on me, or at home. I have no idea why, but it works flawlessly and I don't have to unpaid it. Now I'd love to not have to do that, what if I wanted to wear my Moto 360 and the headset at the same time? Would love to find a solution to this.
This phone has been giving me some odd issues and I'm worried I may just replace it before my 30 days are up. The keyboard presses on the edge are not responding, the bluetooth is causing issues, etc etc. GRRRR!
I had to return the Jaybird Bluebuds, they are just too expensive to be disconnecting this often. I am now using the Motorola Buds and haven't had any issues.
I found a bandaid fix yesterday - when the music disconnects, press the call / hang-up button on your earphones if they have one. The music immediately starts playing again as if nothing happened and there's no disconnect 2 minutes later.
It's annoying, but at least I don't have to mess with unpairing or disconnecting my Moto 360. It also leads me to believe the bug must be something to do with the phone incorrectly changing audio priorities as if it's gotten a call, which would explain why the play/pause button does nothing since phones won't let you resume playing music while in a call...until you "hang up" (pressing the hang-up button on my earphones).
Does that work for you guys?
My moto 360 keeps disconnecting for no reason eventhough the phone is very close to my watch. I am only using one Bluetooth device
Happening with my LG G4 with Jaybird X2 and Urbane watch paired. So this is an android wear issue I suppose and not S6edge specific problem.
It's really annoying =\
Yeah i just got the jaybirds x2's and im having the same issue. The audio will play for a min or so then they get fuzzy and cut out. If i hold the end call button they will come back for a few minutes then do it again. I really like the headphones but im not about to keep $180 buds when i cant even enjoy them.
If you just disconnect the watch in the wear app it resolves the issue. The reason it happens is the app polls for the watch every few seconds which interrupts other BT communication. The main issue I have is when a headset is connected voice commands don't work on the watch. It says disconnected even though it is.
Same problem here. Also Plantronics Backbeat Fit and a Moto 360. I'll try your suggestion of disconnecting the watch in the Wear app. However, i also like wearing the watch when running, since the Strava app tells me the distance and heartrate (for which i use a Scosche BT heartrate monitor).
Seems like returning the Backbeat Fit is use less since its not broken.
Similar threads:
- http://www.androidauthority.com/android-wear-ruining-bluetooth-speaker-headset-sound-656300/
- https://www.reddit.com/r/AndroidWea...f_you_have_jaybird_bluebuds_x_headphones_and/
Same issue with jaybird x2 and strava app using Runtastic HR BT monitor. Jaybird disconnect after 2 min of playing the music. I dont know how to fix this, for the moment i just stop using my bt headsets will training. This is so bad since we spent so much money on this products

Z5 Compact Blueooth disconnection

Hi all,
i use my Z5 Compact for tracking my run with an Android Wear device (LG G Watch R)
I have several problems with Bluetooth. It works for some secs, then crash. After a min re-start works and reconnect....and so on..
When i use a cardio strip also the hr disconnects.
This is a video of the problem:
youtube. com/watch?v=YgA45nP8Nk4
Can you help me? I'v yet Hard reset it 3 times.
Thanks to all
I cannot offer help unfortunately but I am seeing similar things. And I am starting to think (hope, even) it is software.
My Jawbone UP3 disconnects continually and getting a reconnection is very hard, often involving a band reboot. I also have 4 TrackR tags which are randomly but frequently showing a re-paired message (smart lock device) in the status bar for no reason at all.
I've a Pebble Time but that has not been connected too much and seems ok, equally my Jawbone Jambox and MDR-XB950BT Sony headphones have been working without issue.
Possibly then it is only Bluetooth LE that is an issue (your fitness tracker would be that) and the three working devices are regular BT connections.
With luck this is something then that a firmware update will address. I hope so, because I'm bloody sick of buying broken hardware.
I use Bluetooth at various times throughout the day. I've never had a single problem with it! I am communicating with cars and obd2 systems though not low powered items like watches and headphones. Fwiw I'm on .152 firmware.
I am having massive Bluetooth Low Energy issues, I came to post about it but will do so here.
I have the E5823 unlocked in White. Android 6.0 although this started with 5.1. 32.1.A.1.163.
Basically I am concluding BLE is totally screwed on this phone, and I was about to send it back but realise the number of other BT issues people are having means it is likely not hardware on this one unit so perhaps software resolvable.
Jawbone UP3 loses connection continually, it occasionally connects and syncs, but I cannot force this.
TrackR Bravo tags work on occasion, frequently disconnected and randomly 're-pair' to the phone with no interaction (new BT device notification all the time)
Tile same thing.
Parrot Minidrone cannot be seen by the phone most of the time, it works on occasion.
All these devices are Bluetooth Low Energy. On the other side I have a Jawbone Jambox, Sony MDR-XB950BT headphones and Onkyo-NR626 Amplifier with regular old Bluetooth and all of these work, A2DP, atpX.
The only difference I noticed with 6.0 vs 5.1 is that TrackR can now tell the range by signal strength, something that always worked on the LG G4 Android 5.1 and 6.0. So I think the z5c started with issues and has not exactly improved.
Saying this there are known bugs in Android 6.0 and BLE, solved in 6.0.1. But right now I am super angry that yet another phone I buy is broken out the box. It never ends.
had BT issues, using a smartwatch (LG W100 G Watch).. but it was more frequent when used in combo with other accessories.
updating and restoring to MM 6.0 solved any issue.. so i managed to get well working, at the same time, smartwatch, cardio band, earphones and cadence/speed sensor (for bike).. all using BT LE..
before restoring and updating i got disconnections and glitchy music

How Is This Watch Suppose to Work?

I ordered my very first smartwatch from the UK Motorola website and thought I would jump on the bandwagon of the new mobile technology. I settled with the Moto 360 2 after the LG Urban 2 came off for hardware issues but I'm not totally satisfied how it works and whether I'm benefiting much. Now I don't know if this is a bug or whether this is how it connects but, when I turn the Bluetooth off on my phone it switches to WiFi as expected. However, as soon as I turn the WiFi off on the phone, the SmartWatch shows a cloud icon with a line going through it saying disconnected. What's weird is the in the watch's settings the Wi-Fi is clearly connected, but as soon as I cut the connection off from my phone whether it's Bluetooth or WiFi the watch can't work independently. Is this normal? I know its primarily a device to push notifications to your wrist but surely I can get more use our of this watch that that?
Will
Sent from my XT1039 using Tapatalk
I think you're right, it should work without WiFi and Bluetooth on your phone enabled. I also have a new watch and have tried the steps you describe and it connects just fine.

Heart rate monitors??

Just picked up a cheap bluetooth HRM. Wondering if anyone has experience with them and the G Watch? Any apps that will allow you to pair directly with the watch for phone free heart rate tracking? I play racquetball in the mornings too. Can any one comment on how well the HRM might work with my phone being right outside the glass?
Only solutions I have seen looks like requires all 3. The watch, the HRM, and the phone. The phone runs the app and then sends the info to the watch it seems.
jdubau55 said:
Just picked up a cheap bluetooth HRM. Wondering if anyone has experience with them and the G Watch? Any apps that will allow you to pair directly with the watch for phone free heart rate tracking? I play racquetball in the mornings too. Can any one comment on how well the HRM might work with my phone being right outside the glass?
Only solutions I have seen looks like requires all 3. The watch, the HRM, and the phone. The phone runs the app and then sends the info to the watch it seems.
Click to expand...
Click to collapse
Yes. I use https://play.google.com/store/apps/details?id=com.pnn.android.sport_gear_tracker together with a Polar H7. It has a phone and watch app.
- Install app
- On phone: Search and link to bluetooth HRM (do not pair).
-> if you start "workout" on phone, phone communicates with HRM
-> if you start the "workout" through the app on the watch, the watch communicates with HRM and shares info to phone (but continues to work when phone is out of range). When phone is in range, it will upload the results to the phone.

Returning my S10

As the title says, I have sent back my S10 for refund. When I pre ordered I was genuinely looking forward to the phone. My previous phone was a LG G7 which is low key a great device. I also have a Oneplus 6T.
Not gonna lie I really like the S10 size and ergonomics and on the whole it's a great phone but a few things irked me but one issue was the main deal breaker.
1/ in display fingerprint reader is not ready for prime time (firmware updates may improve it over time)
2/ contacts pictures are low res and tiny (again firmware updates may solve it but as my daughters S9 exhibits the same thing, I doubt Samsung are in a hurry to do anything)
3/ infinity display takes hella getting use to, example being ghost touches & screen distortion on the sides
However the deal breaker is Bluetooth connection to my cars infotainment system, specifically the Land Rover Discovery Sport. Basically the phone pairs with the system but almost immediately would continously unpair & pair in a loop. No matter what I do with the settings on the phone it would not keep a constant connection. The only way was to un-tick the phone connection on the cars system so that only media was connected. Whether its a problem with Samsungs implementation of Android 9 Pie causing this or the cars system I don't know.
There is an ongoing thread regarding the S9 having the same issues after the Android 9 pie update on Samsung EU forum affecting specifically the JLR group of vehicles
https://eu.community.samsung.com/t5...S9-Bluetooth-issues-Android-9-Pie/td-p/895531
Shame really as I could adapt & live with the 3 other things but as I spend over an hour everyday commuting in my Land Rover the Bluetooth issue is not acceptable.
My S10 pairs with my Honda bluetooth and Android Auto no issues and remains connected. Maybe a defective unit?
The S10 pairs and works faultlessly with my wife's 2014 Mini Countryman and also my daughter's VW Polo. Also I had it paired and working fine with all our Bluetooth speakers, laptops, etc so I don't think the phone is faulty.
As an aside I tried my daughter's S9 that was updated to Android Pie with my Discovery Sport and it exhibited the same issues as my S10. So there is definitely an incompatibility with Samsung's Android Pie update and the infotainment system of my Discovery. Now which one is at fault I don't know but I'm not expecting either Samsung or Land Rover to be in a hurry to rectify.
Sounds like a unique experience. Coming from an S9, I'm experiencing better Bluetooth connections, smooth experience with the fp sensor and no problem with the curved screen with a case on.
zen123 said:
As the title says, I have sent back my S10 for refund. When I pre ordered I was genuinely looking forward to the phone. My previous phone was a LG G7 which is low key a great device. I also have a Oneplus 6T.
Not gonna lie I really like the S10 size and ergonomics and on the whole it's a great phone but a few things irked me but one issue was the main deal breaker.
1/ in display fingerprint reader is not ready for prime time (firmware updates may improve it over time)
2/ contacts pictures are low res and tiny (again firmware updates may solve it but as my daughters S9 exhibits the same thing, I doubt Samsung are in a hurry to do anything)
3/ infinity display takes hella getting use to, example being ghost touches & screen distortion on the sides
However the deal breaker is Bluetooth connection to my cars infotainment system, specifically the Land Rover Discovery Sport. Basically the phone pairs with the system but almost immediately would continously unpair & pair in a loop. No matter what I do with the settings on the phone it would not keep a constant connection. The only way was to un-tick the phone connection on the cars system so that only media was connected. Whether its a problem with Samsungs implementation of Android 9 Pie causing this or the cars system I don't know.
There is an ongoing thread regarding the S9 having the same issues after the Android 9 pie update on Samsung EU forum affecting specifically the JLR group of vehicles
https://eu.community.samsung.com/t5...S9-Bluetooth-issues-Android-9-Pie/td-p/895531
Shame really as I could adapt & live with the 3 other things but as I spend over an hour everyday commuting in my Land Rover the Bluetooth issue is not acceptable.
Click to expand...
Click to collapse
My s10 also does the same thing with my bluetooth in the car. I think my phone is faulty because my wife has the same phone and hers is fine using bluetooth in the car
zen123 said:
As the title says, I have sent back my S10 for refund. When I pre ordered I was genuinely looking forward to the phone. My previous phone was a LG G7 which is low key a great device. I also have a Oneplus 6T.
Not gonna lie I really like the S10 size and ergonomics and on the whole it's a great phone but a few things irked me but one issue was the main deal breaker.
1/ in display fingerprint reader is not ready for prime time (firmware updates may improve it over time)
2/ contacts pictures are low res and tiny (again firmware updates may solve it but as my daughters S9 exhibits the same thing, I doubt Samsung are in a hurry to do anything)
3/ infinity display takes hella getting use to, example being ghost touches & screen distortion on the sides
However the deal breaker is Bluetooth connection to my cars infotainment system, specifically the Land Rover Discovery Sport. Basically the phone pairs with the system but almost immediately would continously unpair & pair in a loop. No matter what I do with the settings on the phone it would not keep a constant connection. The only way was to un-tick the phone connection on the cars system so that only media was connected. Whether its a problem with Samsungs implementation of Android 9 Pie causing this or the cars system I don't know.
There is an ongoing thread regarding the S9 having the same issues after the Android 9 pie update on Samsung EU forum affecting specifically the JLR group of vehicles
https://eu.community.samsung.com/t5...S9-Bluetooth-issues-Android-9-Pie/td-p/895531
Shame really as I could adapt & live with the 3 other things but as I spend over an hour everyday commuting in my Land Rover the Bluetooth issue is not acceptable.
Click to expand...
Click to collapse
That's unfortunate. As other's have stated, it may be a faulty unit. I have a 2014 Chevy Sonic and have had no issues using phone and media bluetooth with the stereo. I can definitely understand the disappointment, though, and I'd be weary of possibly getting a replacement with the same issue.
I was initially having some BlueTooth issues with having to repair the phone with my 2014 BMW after re-pairing it for the third time a few weeks ago it has been stable ever since. As far as the ghost touches I completely agree, my Note 9 was not like this and I don't want a case on the phone so I have been using the Edge Touch app from the Good Lock app and have had a decidedly better experience.
As I explained I don't think it was faulty as it connected fine to a couple of different vehicles as well as all my home bluetooth electronics. I'm leaning towards it being more an issue with my Land Rover infotainment system as my daughters Galaxy S9 on Oreo connected fine to it but after she updated to Pie it did exactly the same as my S10.
I've already spoken to Land Rover but will be not holding my breath for any update in the near future.
Why every one talks about cars ? How bigger how better ? Lol
Your cars have nothing too do with your bluetooth hubs :laugh:
But I don't have any problems with my car radio it's a Sony
I'd hold on a bit
Since the latest update I've been having problems with both finger print and Bluetooth connection in my car, and it seems Samsung have pulled this update from any further roll out , do there is clearly a problem
I'd wait for an update from Samsung
Sent from my SM-G975F using Tapatalk
Davey Dual Sim said:
I'd hold on a bit
Since the latest update I've been having problems with both finger print and Bluetooth connection in my car, and it seems Samsung have pulled this update from any further roll out , do there is clearly a problem
I'd wait for an update from Samsung
Sent from my SM-G975F using Tapatalk
Click to expand...
Click to collapse
I've already sent it back, but I have kept all the cases I bought for it just in case I decide to buy another one at a later date.
Sounds kind of like whiny things to complain about but if you didn't like the phone that was probably your best bet
highaltitude said:
Sounds kind of like whiny things to complain about but if you didn't like the phone that was probably your best bet
Click to expand...
Click to collapse
+1
"However the deal breaker is Bluetooth connection to my cars infotainment system, specifically the Land Rover Discovery Sport. Basically the phone pairs with the system but almost immediately would continously unpair & pair in a loop. No matter what I do with the settings on the phone it would not keep a constant connection. The only way was to un-tick the phone connection on the cars system so that only media was connected. Whether its a problem with Samsungs implementation of Android 9 Pie causing this or the cars system I don't know."
Same. Since the note 8, all samsung phones (and I have tried them all) have a horrible time with the bluetooth connection on all 3 vehicles in my household (13 BMW X3, 14 Caddy ATS, 14 Chrystler 200) hey google does not work after it registers the first time making hands free driving impossible and the constant disconnects after you use it or just make a call are a joke. Pair that with a camera that is not even close to the pixel 3 and this hot piece of garbage is gone. Boy the hardware is spot on for size and ergonomics, but it just dosen't work.
2016 Jaguar XF. Same exact issue with bluetooth connecting and disconnecting every 10 seconds or so. I plan on messing around in developer settings but not holding my breath for a fix through an update from JLR or Samsung.
found a fix for this
I have a Android head unit in my Car on Android Oreo. I keep having issues with the Bluetooth connection from my S10 in which it disconnects and reconnects over and over every 30 seconds. Here are results and a work around I found.
Galaxy S4 connection to Head Unit
First pair: Works fine
Future auto connects: Works fine
Galaxy S9 connection to Head Unit
First pair: Works fine
Future auto connects: Works fine
Galaxy S10 to Head Unit
First pair: Works fine
Future auto connects: disconnects and reconnects over and over every 30 seconds
Galaxy S10 to Head Unit paired using 3rd party app called Force Pair
First pair: Works fine
Future auto connects: Works fine
I tried everything to get this working since my S10 arrived.
S10 is on the latest update
Updated my Car Head Unit to the latest Firmware and Software.
Played with the developer bluetooth settings on the S10.
Tested pairing from the head unit and the phone separately.
Tried factory reset on both phone and head unit.
Tried forgetting all network settings on S10.
Tried disabling media and ringtone volume sync
Disabled Sleeping Apps, adaptive battery etc
Set All apps to not optimised
Tried unlocking the screen.
NON of the above worked. Only using this 3rd Party app Force Pair works, which has to suggest its a bug in the Bluetooth Connection Pairing. I dont even seem to need to keep this app running on my S10, just paired with it and the problem is gone. Samsung support just keeps telling me to take my phone to a repair centre but its not broke, all other bluetooth devices work fine.
If your experiencing any issues like this, its possible this workaround will work for you also
is it one of those "off road" vehicles that people never drive off road? lol
best of swapping your vehicle :highfive:
all seriousness however, I'm finding that I'm getting inconsistent connection to my Bluetooth headphones. they just randomly seem to cut out whilst listening to tunes and when I go to replay the tune from where it last stopped, its right at the beginning again.
zen123 said:
However the deal breaker is Bluetooth connection to my cars infotainment system, specifically the Land Rover Discovery Sport.
Click to expand...
Click to collapse
Hello
I have a similar issue as my new SM-G973F cannot connect to a Jabra Elite 25e neck ear plugs or to a Wonderboom speaker (Logitech). My former S8+ connected without problem.
I've tried kdowney's solution to no avail.
It's also a pain for me since I spent almost 2 hours a day commuting to work.
[Edit] It took re setting the hear plugs (+ & multi function for 5") and it works now

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