Guys, I'm in the US for work. I bought a AT&T
SIM card to use and it seems like I'm getting Network data signal intermittent. The data will auto cut off after 5 to 10 minutes. The only way to fix this is to toggle the data icon on and off. I don't know is it related to the latest update of android 10 that caused the issue because when I place the SIM card on Galaxy s10+, it didn't have such issue. Both phones are unlocked ver. Kindly assist.. thanks
Hey... I had the same issue when I updated to emui 10 too on my mate 20 pro. I did everything I could even got a new sim from ATT and that did not fix it. I can pop my sim into my iPhone SE and no data issues.
I agree, there is a software bug when switching between wifi to data or using data for awhile it cuts out completely.
Highly recommend to stick with latest 9.1.350 for the next 6 months lol.
I have region set to Taiwan or UAE to get the emui 10 update fyi. Altho I'm in the US.
Thanks for replying Fong. I really thought I was the only one to have had this issue. So we can conclude that it was the Android EMUI 10 firmware that caused the data network issue problem. I guess now I just need to downgrade to Android EMUI 9 temporary and wait for Huawei to fix this issue soonest with a new patch.
Just to confirm you don't have any data network issue after going back to EMUI 9? If you could, can you share your issue with Huawei as well so that they can rectify the issue.
Link: https://consumer.huawei.com/en/contact-us/
Thanks
Teezj, no more network connectivity issues back on 9.1. Smooth. I did just report it to Huawei now but being in the US.. I'm not trusting Huawei to do much lol.
I will try out the next 10.x release when available. This time I will do a real full backup locally via the hi suite instead of just Google backup...
FOUND A FIX from the P30 Pro area....confirmed it works for my LYA-L29 in US, with AT&T
https://forum.xda-developers.com/huawei-p30-pro/help/wifi-android-10-t4012977
and
https://forum.xda-developers.com/huawei-p30-pro/help/google-apps-mobile-data-upgrading-to-t4006279
After upgrading to EMUI 10, both threads state the fix is to go to APN settings and where values say "none" or have asterisks (****), delete the values.
Reboot phone, and your data should work when switching between wifi and 4g mobile data.
Thank you for sharing the solution!
Related
Hi everyone!!
Some time ago there was a discussion about data only sim cards (in Japan). Basically data only SIM doesn't connect to network like normal voice sim so the os boosts radio signal in search for that (non existing) signal. Then you have a huge battery drain and phone gets hotter.
Apparently the fix was some docomo sim patcher module for xposed. The module is removed if you search in xposed but it can be found online. In all discussion I dont see nobody mentioning kitkat, only ics and jb. I saw somewhere that this problem is supposed to be solved in kitkat but its not. In kit kat there is signal bars but cell standby is high and battery drain is huge. Have in mind that this happens exactly the same on various devices ( Im now on OnePlus one).
I installed the module, and it solved the cell standby (it used to be 100% and now is much less) but time on says as long as the actual time on of the device and although battery life is better it still drinks too much battery no matter if on LTE or 3G. Mostly i notice that battery drain is way too huge when cell phone is in stand by.
Did anyone finally got around this problem? Is there some up to date fix? All I found is very outdated, and no clear solution either.
Thanks
I guess the solution is to pay a little bit extra for sms function, that way phone should connect normally to network and I think there shouldn't be no problem. Somebody please confirm if you tested. Thank you.
So turns out that patch did fix part of the problem, but now here is another problem. Patch is a xposed module and as you all know ,xposed doesnt work in Lollipop.
What is the possible workaroud?
Is there any way to change the code so that phone doesnt look for network when sim is inserted?
I get signal bars but it says no service and in battery settings network signal is red (as if signal is terrible all the time while Im actually missing only 1 bar). When I set apn lte sign appears and internet works (along with huge battery drain)
I am currently in Japan and having the same problem on my Nexus 5 and Android 5.0.1. Is anyone having a solution by now?
Thanks, would help a lot if my phone isn´t discharged after half of the day...
Well, nexus 5 and battery are not best friends to begin with. I am also on Nexus 5 currently. The best bet is to activate sms option which is only 100yen more monthly, and that way phone should register to network probably. Only problem is you have to buy sim again (at least in my case with biglobe).
You can also toggle airplane mode every time you dont use internet ,thats what Im doing right now,although wont save that much.
Interesting thing is that I didnt have that problem with HTC's 4.1.2 jelly bean..
SMS chip doesn't help
EjđiSixo said:
Well, nexus 5 and battery are not best friends to begin with. I am also on Nexus 5 currently. The best bet is to activate sms option which is only 100yen more monthly, and that way phone should register to network probably. Only problem is you have to buy sim again (at least in my case with biglobe).
You can also toggle airplane mode every time you dont use internet ,thats what Im doing right now,although wont save that much.
Interesting thing is that I didnt have that problem with HTC's 4.1.2 jelly bean..
Click to expand...
Click to collapse
I have a Nexus 4 (Android 5.0.1) and I bought one chip in BIC Camera with Line support, which means I can receive SMS (no voice). My battery is draining if the mobile network is on. The best thing I can do for now is, like you said, toggle airplane mode when I have a WiFi connection available and carry a power bank if I need to use 3G...
I have a Nexus 6P on Android 6.0.1 and use a data-only SIM card on Docomo's network in Japan (purchased from BIC camera). This issue has not been solved.
Some have claimed that a previous Android update from 4.x has solved the issue, but this is not the case. I've used multiple Android devices in Japan over the past 2 years with these "MVNO" SIM cards and every single one has the issue of battery drain. The iPhone does not have this problem.
Has anyone solved this? There was an Xposed Module fix for this, but that was ages ago and I presume it does not apply to Android 6.x.
Kaix said:
I have a Nexus 6P on Android 6.0.1 and use a data-only SIM card on Docomo's network in Japan (purchased from BIC camera). This issue has not been solved.
Some have claimed that a previous Android update from 4.x has solved the issue, but this is not the case. I've used multiple Android devices in Japan over the past 2 years with these "MVNO" SIM cards and every single one has the issue of battery drain. The iPhone does not have this problem.
Has anyone solved this? There was an Xposed Module fix for this, but that was ages ago and I presume it does not apply to Android 6.x.
Click to expand...
Click to collapse
It was 'fixed' at one point in time and then it broke again.
I made this ticket but I'm not holding my breath
https://code.google.com/p/android/i... Priority Owner Summary Stars Reporter Opened
Any progress on this? I'm in Japan with a data SIM too ....
Yanoflies said:
Any progress on this? I'm in Japan with a data SIM too ....
Click to expand...
Click to collapse
Sorry, I've left Japan a year ago and don't have Nexus anymore too, so can't help much..
Any progress on this?
Has it been fixed in Nougat?
I hope so. Going to Japan again later this year. Was a pain on my LG G4 last year. Got myself a Nexus 6P now with Android 7.1.1.
Pure Nexus ROM 7.1.2, same battery drain...
I have 0sim, which is free up to 500MB.
I can't add SMS option, because it will cost money.
Please, anyone, post some solution on Nougat for data only SIM.
My phone is rooted, but still no Xposed for Nougat. If it was some tool...
Both of them do not work on t-mobile even though they have all the bands. Signal is strong. Is there some command that will let me check radio status ?Mate 10 has similar bands to Mate 9 and my mate 9 works fine even if I disable volte. Mate 10 sometimes will fail to make a phone call or if it is being called it will go straight to voicemail. When I get connected I can't hear anything on my Mate 9, but I can on op3t.
Is anyone successfully using it on tmo usa ? This makes no sense to me.
I did factory resets, different sims and had t-mobile refresh the lines
aim1999x said:
Both of them do not work on t-mobile even though they have all the bands. Signal is strong. Is there some command that will let me check radio status ?Mate 10 has similar bands to Mate 9 and my mate 9 works fine even if I disable volte. Mate 10 sometimes will fail to make a phone call or if it is being called it will go straight to voicemail. When I get connected I can't hear anything on my Mate 9, but I can on op3t.
Is anyone successfully using it on tmo usa ? This makes no sense to me.
I did factory resets, different sims and had t-mobile refresh the lines
Click to expand...
Click to collapse
I've been using the ALP-L29 on TMo for a month now and no issues with voice or data. Just took the sim out of my Nexus 6 and put it into the mate 10. Didn't do anything else.
Maybe check the apn? As far as bands, you can download Network Cell Info Lite to see what bands the phone is connecting to.
I have had my Mate 10 (non-pro) for about a week now and I use it on T-Mobile just fine. Why not install a 3rd party app like Open Signal from the Play Store and see what is going on? Also an app like GPS Status is good for GPS functionality. The fact that you have two of them, and both do not work, makes me suspicious that something else is going on with them both...maybe they are not flashed properly with the correct regional software?
aerohp said:
I've been using the ALP-L29 on TMo for a month now and no issues with voice or data. Just took the sim out of my Nexus 6 and put it into the mate 10. Didn't do anything else.
Maybe check the apn? As far as bands, you can download Network Cell Info Lite to see what bands the phone is connecting to.
Click to expand...
Click to collapse
The APN is correct, I compared it to Mate 9 is exact same. I will have to check that app and see what it says
jaseman said:
I have had my Mate 10 (non-pro) for about a week now and I use it on T-Mobile just fine. Why not install a 3rd party app like Open Signal from the Play Store and see what is going on? Also an app like GPS Status is good for GPS functionality. The fact that you have two of them, and both do not work, makes me suspicious that something else is going on with them both...maybe they are not flashed properly with the correct regional software?
Click to expand...
Click to collapse
They both were brand new and sealed from 2 different sellers, they are different colors as well. I will check open signal app and see what it says. What I don't understand how 2 of them can have exactly same symptoms.
Does it show LTE signal at all for you guys ?
aim1999x said:
Does it show LTE signal at all for you guys ?
Click to expand...
Click to collapse
Yes, mine shows 4g but at times while at work it will drop to E due to the signal being week inside the building. I am also connecting on Band 4 most of the time.
aim1999x said:
The APN is correct, I compared it to Mate 9 is exact same. I will have to check that app and see what it says
Click to expand...
Click to collapse
This is what I have as my APN.
That is what I got as well for APN
Were they unlocked
Contact the seller... Something is wrong.
ppaganpr said:
Contact the seller... Something is wrong.
Click to expand...
Click to collapse
Those were from 2 different sellers. Hard to believe that they would have exact symptoms.
They are unlocked. I checked open signal and it says lte. Anyone can recommend any troubleshooting that could be done? I would like to keep the phone but I need it to work. I do not think both phones are just not working in exact same way. At this point I am not sure what else is left to trouble shoot.
In attached pictures what is the sim neighbor #1 that is the only thing different because it is not on my mate 9.
More neighbors , but there isn't any on Mate 9. Also everytime phone call is coming in it switches to 2g. Mate 9 doesn't switch for phone calls. Overall the network cell info app shows that mate 10 switches bands a lot .
Edit
Another thing I noticed is that tmo visual voicemail will never activate on Mate 10 but it is instant on Mate 9
Spent hours with tmobile and this is because no volte on those phones. If I turn volte off on mate 9 it acts the same way. So mate 10 is unusable where I live. It goes to voicemail 90% of time.
The workaround I got is forward all calls to to my google voice number. Works ok since it can use lte just fine.
Thats a bummer, I would reflash if I were you
yusssi said:
Thats a bummer, I would reflash if I were you
Click to expand...
Click to collapse
Reflash to what ?
To the same rom. Now, are they ORIGINALLY manufactured with that same rom? I purchased a 4/64 mocha from amazon ALP-L29 and was functioning flawlessly. Then returned it and purchased a 6/128 chinese version, rebranded to ALP-L29 and its functioning flawlessly (with T-MOBILE) so, the only thing I can think, based on your circumstances, is that there has to be something messed up with the rom/firmware. I would try either an update via FIRMWARE FINDER or a full rebranding to the same ALP-L29. Thats what I would do.
yusssi said:
To the same rom. Now, are they ORIGINALLY manufactured with that same rom? I purchased a 4/64 mocha from amazon ALP-L29 and was functioning flawlessly. Then returned it and purchased a 6/128 chinese version, rebranded to ALP-L29 and its functioning flawlessly (with T-MOBILE) so, the only thing I can think, based on your circumstances, is that there has to be something messed up with the rom/firmware. I would try either an update via FIRMWARE FINDER or a full rebranding to the same ALP-L29. Thats what I would do.
Click to expand...
Click to collapse
There is nothing wrong with it. It's the lack of volte. If I turn off volte on my mate 9 it acts the same way. I talked with t-force (tmo support) and because of the towers around me the phone doesn't switch quick enough to edge to ring. If I leave it on edge it works fine, but it can't switch to edge from lte quickly enough.
Hello XDA Community,
Last Saturday my P20 Lite updated overnight. Sunday morning, when I checked the phone, the sim card picture with the (!) inside was on the top of the screen along with the message "No Service".
It had to be something related with the update (I guessed). Restarted the phone and all good. But only for a while. 30 minutes later the issue came back again. And then again, and then again. The phone works fine for a few minutes (good signal, 4G comms perfect, calling and texting too) and then it's just like someone has removed the sim card. If I'm connected to Wi-Fi, everything works except for the calling/texting.
Cleaned the slot, cleaned the sim card, network settings restored and still the same.
The solution to have network again is to turn the flight mode on and off all the time.
It seems to me that this is a software glitch rather than hardware.
Anyone having the same problem?
Thank you guys.
Same issue
Hi,
I've got the same issue here. Update just before I went on holiday and now I get a signal for a little while then it goes to no service. When it's ok you can check signal quality no problems. Once it stops it just keeps going back to main options screen, looks like a software bug to me.
Any one have any suggestions?
Update
Hi,
I've been in touch with my provider and they gave advised the usual:
Check coverage is ok - yes
Check some works in another phone - yes
Factory reset - not tried yet.
Anyone else have the same issue or an idea?
Exactly the same issue with mine since the update. Are Huawei actually going to fix this or are they just staying quiet?
What a piece of ****. After 3 days trying everything and resetting to factory still the same. No patch available. Terrible Huawei service say they're working on it.
I just went out and bought another phone. Mine is just 3 months old. Any ideas? Or is it scrap?
Support
I messaged Huawei in Twitter and they asked me to DM them but I can't for some reason. They wanted IMEI number so I'm no further on.
I have found that if you put the phone in aeroplane mode and then re-enable WiFi it is usable (except for calls).
Can anyone else message Huawei in Twitter to see what response they come back with.
Having the same problem here. Emailed and tweeted Huawei but no reply. Also experiencing slow charging, fast battery run-down, and general performance issues since the update. Phone is just 3 weeks old, bought in GB but now being used in Australia. SIM worked fine in my old British bought phone. Can't afford a new phone has anyone heard anything?
Location services
Hi,
I found that I was able to use all services if I disabled location services.
Got a popup about network time but the phone is at least usable - as a phone too!
I'm on holiday at the moment so will chase up Huawei when I get back and let you all know how I get on.
Did anyone ever get a solution to this having the same problem abroad currently
Mine resolved itself, but then come the NEXT update exactly the same thing has happened. It's been about 2 weeks now and the phone is practically unusable with fast battery run-down and slow charging too. Huawei customer service is terrible and don't give me any solution beyond a factory reset which I've tried to no avail. I'm also overseas too having purchased the phone in the UK and am now using it in Australia.
Did you guys get the phones working again?
I have my mate 10 for 1 year and 6months already.. love it this device for its build! However recently my friend told me his mate 9 by staying at 1 location the signal sometimes goes to 0 to 1 bar.. then he switch on and off airplane mode.. after that the signal goes back to normal full bars or 1 bar below..
Now my phone also having the same problem.. my friend's mate 9 beem using for 3 years while mine is only half of his..
Anyone facing this issue?
Sorry I am not.
My mate 9 was purchased February 2017 while my Mate 10 Pro was purchased December 2018.
Using two SIM cards in both phones and none has given such an issue.
Since you're staying in the same region (and probably same network) might it be a blip from your carrier's transmission?
Also, how often does it happen?
zayidhs said:
Sorry I am not.
My mate 9 was purchased February 2017 while my Mate 10 Pro was purchased December 2018.
Using two SIM cards in both phones and none has given such an issue.
Since you're staying in the same region (and probably same network) might it be a blip from your carrier's transmission?
Also, how often does it happen?
Click to expand...
Click to collapse
if its a blip from carrier transmission it would go back up by around 2 bars or more by itself right? no needed to manually switch on and off airplane mode to gain back the signal..
how often does it happen... i cant really recall this as it happens randomly..
I think the issue probably has something to do with the mobile network health of your carrier.
i've had this phone model BE2026 global unlocked from BestBuy for a while now. it worked ok with the android 10 os but after updating to the november 11.03 os my cell signal is sketchy and not able to make or receive phone calls or texts. most of the time if my wifi is on then my radio/cell signal is off and vice versa. i have tried everything to correct this but it seems that the update has created this problem. i can MsM back to version 10 and the phone works fine but not so on this new update. has anyone out there ran into this trouble? any ideas of what i can do to fix this beyond throwing this phone out? fortunately i have a different phone to use for my daily driver but was hoping that this one would work.
boffster99 said:
i've had this phone model BE2026 global unlocked from BestBuy for a while now. it worked ok with the android 10 os but after updating to the november 11.03 os my cell signal is sketchy and not able to make or receive phone calls or texts. most of the time if my wifi is on then my radio/cell signal is off and vice versa. i have tried everything to correct this but it seems that the update has created this problem. i can MsM back to version 10 and the phone works fine but not so on this new update. has anyone out there ran into this trouble? any ideas of what i can do to fix this beyond throwing this phone out? fortunately i have a different phone to use for my daily driver but was hoping that this one would work.
Click to expand...
Click to collapse
I am experiencing the same but with the BE2028. Inbound and outbound calls stop working and I need to restart in order for it to go back to normal. Not even turning airplane mode off and on, turning mobile data off and on, selecting to use 2g/3g/LTE only, messing with the APN manually. Only rebooting fixes it. I am also curious about what exactly is causing it.