Camera app crashing, and photos deleted from SD card - Sony Xperia 1 Questions & Answers

Having had a quick look through this forum's threads, it doesn't seem that this is an issue other people are having - but I got this phone a few weeks ago. Used it at a show I went to and I was really excited to share all of the photos and videos I'd taken but then found later in the night that they had all been deleted from the SD card. This doesn't happen when saving files to the internal memory, but I am still getting error messages.
Sometimes when I open the camera app, I get an error saying "SD card unavailable". When opening the camera app a second time, I don't have this issue.
I have already changed the SD card as I thought initially that this was the problem. I have used a file recovery program and though all files have been deleted from the DCIM/100ANDRO folder, only the last few photos that I took with the first SD card are recoverable, which makes me think that all the previous photos and videos I'd taken were probably saved but have then been deleted for whatever reason.
I'm using Android 10 (55.1.A.0.748) with NOBA customisation (though I started encountering this issue when using the phone at the end of November so I'm pretty sure I was using Android 9 at that point). I've not tried a software repair yet as I don't know if it will fix the issue and was hoping that someone else may have also experienced the same problem and can offer a nicer solution.

What type of formatting are you using in sdcard?
FAT32, EXFAT?
Test using a program on your computer, if possible using a memory card adapter only.
This kind of error I already saw and was due to a faulty sdcard.
Sent from my Sony Xperia 1!

Luhccas-X10 said:
What type of formatting are you using in sdcard?
FAT32, EXFAT?
Test using a program on your computer, if possible using a memory card adapter only.
This kind of error I already saw and was due to a faulty sdcard.
Sent from my Sony Xperia 1!
Click to expand...
Click to collapse
I thought the problem might be with the memory card or the file system too but it's happening with two brand new memory cards, both formatted with the phone itself. Also the only data that was deleted was in the DCIM/100ANDRO folder; everything else was fine. Would you expect that to occur if the fault was with the memory card? Considering how much other data was on it, I'd have expected to already be experiencing problems in other apps if the memory card was the issue. I still get the error message when the phone's internal memory is selected in the camera app.

This is the directory that the camera application accesses.
Probably a problem reading instruction to write data to memory card.
That's why I suggested you test the card using some memory analysis program on your computer.
Try H2TESTW.
Sent from my Sony Xperia 1!

Luhccas-X10 said:
This is the directory that the camera application accesses.
Probably a problem reading instruction to write data to memory card.
That's why I suggested you test the card using some memory analysis program on your computer.
Try H2TESTW.
Sent from my Sony Xperia 1!
Click to expand...
Click to collapse
The memory cards are fine. The problem is with the phone, but is it a software issue or a hardware issue?

I am recommending it because I have come across the problem you described.

But the error message also occurs when using the internal storage ?

Then try reinstalling the software from scratch using Xperia Companion.
Sent from my Sony Xperia 1!

The whole point of my asking on here was to try and avoid doing that but it doesn't sound like you've encountered this error in the same set of circumstances as me.

Related

Phone not recognising microSD card properly

Hi all,
My O1 has a problem wherein some apps recognise the files present on the SD card and some don't. I'm going to eloborate the scenario below.
Well, firstly the current ROM i'm running is the latest MIUI by Zack, which i had installed yesterday night. But prior to that i was running the stable CM7.2 with the candied kernel by DjnoXD.
While i was running the CM7, i noticed that only PowerAmp was able to detect my music present in the microSD card. Apps such as GentleAlarm, JetAudio, Fusion Music player and the default music player wasn't able to detect any music on my phone. So i assumed that the microSD card has ran it's course, since it was more than 2+ years old.
So yesterday, i bought a SanDisk Ultra 16GB class 10 card, and I installed MIUI on it, and to my disappointment, MIUI player didn't detect any music player, same result with JetAudio, Fusion and GentleAlarm. Yet somehow PowerAmp magically is able to detect the music!
Now I'm sure this problem is not because of a faulty microSD card, Kernel or the ROM.
I hope i have provided enough information, If more is needed please inform me about it.
What could be the problem? I searched a lot before making this thread.
Regards,
CD
Edit: I'm facing a lot of signal loss recently... Could this be due to a damaged hardware? I did drop the phone a couple of times
Installed ROM Manager?
lolphirae said:
Installed ROM Manager?
Click to expand...
Click to collapse
I never liked Clockwork recovery or the ROM Manager, I use amonra recovery and MIUI doesn't have ROM Manager... Also i did check for the .nomedia file using root explorer, i didn't find it in the .nomedia file in the ringtones/alarm/music folders...
I feel my phone has a hardware damage as the signal keeps getting lost way too often after i dropped the phone... It wasn't a very steep fall, probably it fell on a delicate spot which i presume is located where the sd card and antenna is located(i.e., at the top of the phone)
Can this be fixed by servicing? My phone's out of warranty anyways... or do i buy another phone?
Does your sdcard work fine otherwise? Can you view pictures/documents or move apps to sd? If so, it looks like for some reason the phone is not scanning for music files and building it's music database. Why don't you try flashing another gingerbread or an ics rom to test?
Nothing is wrong with your phone. There can be many reasons for this problem.
Copy entire microsd card to your PC. Now delete all the useless folders created by so many music
players you used.. in the copied folder. Search for .nomedia in complete copied
folder.
Format your microsd card.. (fat32). Copy everything back. Done!!!
Dont do this if you dont have knowledge about which folders to keep and delete.
I recomend you to use only one music player at a time!!
> search for .nomedia files on folder and delete those.
Sent from my little fingers.. to your face using XDA app
I had deleted all the .nomedia files present... yet i had the problem. So I formatted my sd card again, created a 512 MB ext2 partition, a 64MB swap partition and the rest as FAT32 via the recovery.
I flashed the latest CM7 nightly and the default music player is able to recognise the files...
However randomly, the music apps keep scanning for media files and show 0 results... it's as if the sd card slot is loosly attached to the phone.
The signal keeps dropping often, and i'm sure it's not the network problem as i have an older nokia phone which has full signal... i mean at times, if ppl call my o1, i'm unreachable yet if the nokia is called at the same time, people are able to connect...
I suspect it's some hardware fault... Can it be fixed?
I had deleted all the .nomedia files present... yet i had the problem. So I formatted my sd card again, created a 512 MB ext2 partition, a 64MB swap partition and the rest as FAT32 via the recovery.
I flashed the latest CM7 nightly and the default music player is able to recognise the files...
However randomly, the music apps keep scanning for media files and show 0 results... it's as if the sd card slot is loosly attached to the phone.
The signal keeps dropping often, and i'm sure it's not the network problem as i have an older nokia phone which has full signal... i mean at times, if ppl call my o1, i'm unreachable yet if the nokia is called at the same time, people are able to connect...
I suspect it's some hardware fault... Can it be fixed?
Cant be sure about your network problem. May be baseband not properly flashed.
Second.. go to network preferences and select Only Gsm or Only Wcdma. Not auto.
If you are using a2sd or link2sd.. Dont move the default music player to sd card.
Cant be sure about your network problem. May be baseband not properly flashed.
Second.. go to network preferences and select Only Gsm or Only Wcdma. Not auto.
If you are using a2sd or link2sd.. Dont move the default music player to sd card.
Click to expand...
Click to collapse
I Will try the gsm/wcdma only option.
Im sure I flashed the new baseband correctly as Ive been using it for more than 8-9 months...
I'll test this for a while...
Could be a long shot, but maybe try to GENTLY clean the contacts on the SD card slot.
Sorry to hear you are still having these issues.
If I had the money for it... I would upgrade to a more powerful phone hehe. Not that it helps your current issue...
Sent from my LG-P500 using xda app-developers app
eigokyoukan said:
Could be a long shot, but maybe try to GENTLY clean the contacts on the SD card slot.
Sorry to hear you are still having these issues.
If I had the money for it... I would upgrade to a more powerful phone hehe. Not that it helps your current issue...
Sent from my LG-P500 using xda app-developers app
Click to expand...
Click to collapse
Well, I've gently pressed the sd card slot hoping it would fix the problem ... I'll test this phone for a couple of weeks, and if the problem persits, I'll give it for servicing to a known person rather than a LG service centre...
I can manage with random unmounting issue , but random/often signal losses defeats the purpose of having a phone...
Regards,
CD
CosmicDance said:
Well, I've gently pressed the sd card slot hoping it would fix the problem ... I'll test this phone for a couple of weeks, and if the problem persits, I'll give it for servicing to a known person rather than a LG service centre...
I can manage with random unmounting issue , but random/often signal losses defeats the purpose of having a phone...
Regards,
CD
Click to expand...
Click to collapse
Yeah LG ppl are quite useless but still I like them
They change my motherboard everytime I go to them
Sent from my HTC EXPLORER using xda premium

[Q] Long-Term memory handling problem, please help!

This problem has got to the point of forcing me to register on XDA forums. I have a Samsung G II running android 4.1.2 (jelly-bean of course) and over the past week the memory (storage) handling has gotten really bad. It's as if the OS has given up on storing items now. Problems include-
After taking, receiving or downloading a photo (generally over whatsapp but it occurs to other apps like wallbase) The photo will be stored on my phone for the day until i turn off my phone, now after turning it back on however the photos are gone just leaving a blank space which displays "unable to load" in the gallery.
Next issues is that my apps i now install get installed in the next dimension because they don't appear to be on my phone even when i do a file search or plug in the device into my computer. But here is where it gets crazy they are on my phone and do take space up, but it's no where to be found.
The OS now presumes i have an SD card even though i don't have one plugged in. Because of this! big games and Apps now now try to use this fake SD that doesn't exist and this causes them to give me errors along the lines of "Sd is full or inaccessible". Pffft
Please someone help me, this issue is annoying me so badly and is rendering my phone useless if it can't store data.
I appologize you were forced to register here @ this great forum and though you still might find your answer here,ironic,anyway.Have you tried wiping cache,dalvik and fixing permissions,are you even rooted?I did'nt see you mention that,so i have no idea,also,you might want to back up what you want to keep and format and partition your sd card,not sure how big your sd crad is either,so you might need a bigger sd card for all your stuff.I myself use a 32GB Sandisk,class 10 and it works great,never ran out of space or had any speed issues on my OG EVO.
Diablo67 said:
I appologize you were forced to register here @ this great forum and though you still might find your answer here,ironic,anyway.Have you tried wiping cache,dalvik and fixing permissions,are you even rooted?I did'nt see you mention that,so i have no idea,also,you might want to back up what you want to keep and format and partition your sd card,not sure how big your sd crad is either,so you might need a bigger sd card for all your stuff.I myself use a 32GB Sandisk,class 10 and it works great,never ran out of space or had any speed issues on my OG EVO.
Click to expand...
Click to collapse
Rooted? yes. I've deleted all the caches under the sun and still no results. And i have over 4Gb of free internal storage according to my phone. I have my data backed up but i'd rather have a direction to go before starting anything. :crying:
I'm not seeing anything for your phone except this... http://forum.xda-developers.com/showthread.php?t=2192122

[Q] HTC Desire 610 corrupting photos

vv
Berilium2 said:
Hi there
I rooted my phone and also installed TWRP on my HTC and I have noticed that my phone seems to be corrupting the photos that I take, but it doesn't corrupt them immediately. It can take a few hours but they end up getting corrupted. I store my photos on my SD card and I have never had a problem with it before, the card is still relatively new.
I'm still running the stock ROM
The photos were automatically backed up so I have the original versions and I have attached them to the post with the corresponding corrupted versions that appear on my phone
What's happening? Have I made a bollocks of the phone?
Click to expand...
Click to collapse
That's strange. I'm probably not the one to solve the mystery but when you say sd card, you mean your external micro sd? Have you tried swapping out the sd card?
I was surprised to see an android phone couldn't rw ext 4; had to reformat fat32. But I don't get how they seem to gradually corrupt??? Are you using something like link2sd or was there a recent app you installed that preceeded this behavior?
KLit75 said:
That's strange. I'm probably not the one to solve the mystery but when you say sd card, you mean your external micro sd? Have you tried swapping out the sd card?
I was surprised to see an android phone couldn't rw ext 4; had to reformat fat32. But I don't get how they seem to gradually corrupt??? Are you using something like link2sd or was there a recent app you installed that preceeded this behavior?
Click to expand...
Click to collapse
Yeah I'm using an external SD card
I'll try swapping out the card and see if it makes a difference.
It's really weird that they're fine just after I take them and then like 2 hours later it seems that only the thumbnail is left or there's nothing at all.
When you say reformat to fat32, does that mean wipe everything off it?
I'm not using any strange apps, just the default camera app on the stock ROM
I noticed that my viber pictures were not displaying this weird behaviour so I looked and they're stored on the phone, so I changed my camera to store the pictures on my phone memory and took a few test photos. So far they have not been corrupted and seem fine. Although I think that the quality of the pictures has dropped
Seems like it might be the SD card after all
Berilium2 said:
Yeah I'm using an external SD card
I'll try swapping out the card and see if it makes a difference.
It's really weird that they're fine just after I take them and then like 2 hours later it seems that only the thumbnail is left or there's nothing at all.
When you say reformat to fat32, does that mean wipe everything off it?
I'm not using any strange apps, just the default camera app on the stock ROM
I noticed that my viber pictures were not displaying this weird behaviour so I looked and they're stored on the phone, so I changed my camera to store the pictures on my phone memory and took a few test photos. So far they have not been corrupted and seem fine. Although I think that the quality of the pictures has dropped
Seems like it might be the SD card after all
Click to expand...
Click to collapse
Yes. If you format it to anything even the current format, it will be wiped. Sd cards get corrupted a lot. That's your most likely culprit. Not sure if it'll fix your issues but probably the easiest thing to start with. Hope it works for you!
Thanks for your help dude, I really appreciate it
Sent from my HTC Desire 610 using XDA Free mobile app
Just an update to anyone who might come across the same issue
Formatting the external SD card seemed to fix my problem

SDCard Notification

Every time I reboot I get a notification
that reads
San Disk SD Card
Available For Moving Images and Other Media Files
I'm on MM Rooted. Its started only after the MM update. I also notice it on my G5 and that's not rooted.
Is there any way I can stop seeing that after a reboot? Besides removing the SD Card of course...
Sorry if this has been covered. I couldn't find anything related to it.
I haven't tried myself yet as I have the same problem, but when I looked around people said that if you format the SD card in your phone it will stop
Of course if you try this be sure to back everything up first
Sent from my LG-H901 using XDA-Developers mobile app
demkantor said:
I haven't tried myself yet as I have the same problem, but when I looked around people said that if you format the SD card in your phone it will stop
Of course if you try this be sure to back everything up first
Sent from my LG-H901 using XDA-Developers mobile app
Click to expand...
Click to collapse
darn, wish I knew this earlier as SD cards are slow as fsck when writing and 100GB is not gonna be fun to copy... do you know if formatting it will also change the name of the device under /storage? prior to MM my SD card was named /storage/external_SD, but with MM I obtained a new 200GB micro SD that I formatted on the computer and now shows up as 7188-CDE6.
dimm0k said:
darn, wish I knew this earlier as SD cards are slow as fsck when writing and 100GB is not gonna be fun to copy... do you know if formatting it will also change the name of the device under /storage? prior to MM my SD card was named /storage/external_SD, but with MM I obtained a new 200GB micro SD that I formatted on the computer and now shows up as 7188-CDE6.
Click to expand...
Click to collapse
Well hopefully won't take too long, and yeah reformatting the card should change the name of it too, but you can change it to whatever you want after - if your on Windows just right click on it when it comes up, same with phone too if you want
Sent from my LG-H901 using XDA-Developers mobile app
demkantor said:
I haven't tried myself yet as I have the same problem, but when I looked around people said that if you format the SD card in your phone it will stop
Of course if you try this be sure to back everything up first
Sent from my LG-H901 using XDA-Developers mobile app
Click to expand...
Click to collapse
Doesn't work, tried that today. It changed the name within Android, from 5 blah blah to 3 blah blah, but still says you've installed an SD card at boot up.
Well that's annoying, I was planning on doing it soon myself... I'll look around for a fix, hope there is one
Sent from my LG-H901 using XDA-Developers mobile app
Use XNotifications on Xposed to create a rule that automatically dismisses the notification. Worked for me perfectly. I bought the premium app to support the dev since i found it so useful.
i have the same problem, and it seems that due to this notification/ bug all my music downloaded for offline use via spotify gets deleted. The bigger part is that I receive this notification every so often, notjust after reboot, so basically spotify is nonstop downloading all the songs, cause i guess that once you take the card out, spotifiy does not register or acknowledge its old files anymore.
ill try the formating to see if that helps, but does anyone have a different approach?
Im on unrooted MM 6.0

Samsung Galaxy S5 continually mounts and dismounts microSD card for no reason

I have a Samsung Galaxy S5 with update 6.0.1 with the latest security patch level applied 11/1/16. Recently my microSD card status will go between two indicators in the notification bar: 1) SD card - For transferring photos and media, or 2) SD card was removed, please insert a new one. In both cases the same micro SD card remains in the phone. When I receive the message that the card has been removed, I can click on Storage in the Settings menu and see that only internal storage appears. At some point the SD card will reappear with the message from #1. I can restart my phone, I can turn it off and back on again, etc. but none of those things seem to alter the phone status of identifying that an SD card exists in the phone. It's quite annoying especially when I want to take photos or am transferring data from internal storage to the SD card when it suddenly becomes "removed". However, again, the change from being considered installed/mounted or missing/removed will happen at any time whether I'm using my phone or not. I've started to wonder whether I picked up a virus by visiting a site while reading news through the Google Play Newstand., which I've been doing a lot lately,.. but I've installed/uninstalled at least 5 different anti-virus/malware software and nothing is identifying a problem on my phone. AVG, McAfee, Bitdefender, Kaspersky, Malwarebytes Anti-Malware.
The only other oddity I have noticed about the same time is that I have Verizon Protection and Support which suddenly acted like I had never used it before and made me agree to the terms of use again - once I say ok to the terms, it returns that it cannot access data and try again later. Nothing I have done related to that software has worked and Verizon's only suggestion is to factory reset in which some users indicated that did not resolve the problem.
Has anyone else experienced either of these issues and found resolutions? Thank you in advance for any assistance you can provide.
sparky99kms said:
I have a Samsung Galaxy S5 with update 6.0.1 with the latest security patch level applied 11/1/16. Recently my microSD card status will go between two indicators in the notification bar: 1) SD card - For transferring photos and media, or 2) SD card was removed, please insert a new one. In both cases the same micro SD card remains in the phone. When I receive the message that the card has been removed, I can click on Storage in the Settings menu and see that only internal storage appears. At some point the SD card will reappear with the message from #1. I can restart my phone, I can turn it off and back on again, etc. but none of those things seem to alter the phone status of identifying that an SD card exists in the phone. It's quite annoying especially when I want to take photos or am transferring data from internal storage to the SD card when it suddenly becomes "removed". However, again, the change from being considered installed/mounted or missing/removed will happen at any time whether I'm using my phone or not. I've started to wonder whether I picked up a virus by visiting a site while reading news through the Google Play Newstand., which I've been doing a lot lately,.. but I've installed/uninstalled at least 5 different anti-virus/malware software and nothing is identifying a problem on my phone. AVG, McAfee, Bitdefender, Kaspersky, Malwarebytes Anti-Malware.
The only other oddity I have noticed about the same time is that I have Verizon Protection and Support which suddenly acted like I had never used it before and made me agree to the terms of use again - once I say ok to the terms, it returns that it cannot access data and try again later. Nothing I have done related to that software has worked and Verizon's only suggestion is to factory reset in which some users indicated that did not resolve the problem.
Has anyone else experienced either of these issues and found resolutions? Thank you in advance for any assistance you can provide.
Click to expand...
Click to collapse
Try Using your device without SD card for some time and then put that chip again. If the situation persist try wiping Cache of Your phone.
There is probably to many webdavs using all your cu. Obtrusive. To root or not to root. Providers say that root is what causes issues of vulnerability. You get these problems ether way but you can only fix with root.
What ever the problem is formatting your car should straighten it out. If you don't want to arrange your files a quick fix for webdav is to use root explorer. Search for "nomedia"and delete them all. Hopefully only apps you want have a good enough grip to put them back.
Sent from my SM-N910P using Tapatalk
abhinavp649 said:
Try Using your device without SD card for some time and then put that chip again. If the situation persist try wiping Cache of Your phone.
Click to expand...
Click to collapse
Thank you. I don't know how long you mean for "some time" but I did for about 30 minutes. I did use McAfee to clear app cache to free up space but I just checked and my current message is "SD card removed. Insert a new one" so apparently that didn't do it. I' did not allow it to clear thumbnails though.
planb234 said:
There is probably to many webdavs using all your cu. Obtrusive. To root or not to root. Providers say that root is what causes issues of vulnerability. You get these problems ether way but you can only fix with root.
What ever the problem is formatting your car should straighten it out. If you don't want to arrange your files a quick fix for webdav is to use root explorer. Search for "nomedia"and delete them all. Hopefully only apps you want have a good enough grip to put them back.
Sent from my SM-N910P using Tapatalk
Click to expand...
Click to collapse
Well, until now I considered myself fairly tech savvy... but I am not sure what webdavs are or what it means to root or not. Is root explorer software? And then, the next question is where would I search for "nomedia"? If you'd rather I do more research on these myself I can do that, no worries... but if they are easy enough to explain that would be great. Thanks so much!
sparky99kms said:
Thank you. I don't know how long you mean for "some time" but I did for about 30 minutes. I did use McAfee to clear app cache to free up space but I just checked and my current message is "SD card removed. Insert a new one" so apparently that didn't do it. I' did not allow it to clear thumbnails though.
Click to expand...
Click to collapse
Some time means at least a day.
And wiping Cache here I meant Clear the Entire Phone's Cache through Recovery
Good browsers have a search bar in them. A web dav is a network connection to a folder. If it is causing your card not to work now than likely it was put there by a demon and you want it gone. If you don't know what root is then you are a long ways out from putting up a fight. The only thing I could really advise you to do is do a factory reset that includes formatting the card. If you do ever decide to root be very careful the method.
Sent from my SM-N910P using Tapatalk

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