Shutdown during charging... - Nokia 7.2 Questions & Answers

Just bought a 7.2 and after few days of use I noticed that if I leave the phone in charger (supplied Nokia charger) it shuts down itself after random time.
* Facrory reset: no effect, same behavior.
* With/without SIM and or SD card: same behavior.
Any ideas or should I return it?

Well, there are other(s) reporting same/similar issues:
https://community.phones.nokia.com/discussion/comment/143013#Comment_143013

Yes. Mine behaves the same. I experience random reboots and shut downs while connected to the charger in the night. Something I have missed alarms because of this..! I regret buying this phone.

I'm having this same problem, I got this phone about 2 weeks ago and it has happened twice. I wake up in the morning and the phone is off (100% charge). Extremely frustrating to miss an alarm because of this! Has anyone got a solution? I'm just going to have to charge it during the day until there's a fix (or return the phone).

internet.ceo said:
I'm having this same problem, I got this phone about 2 weeks ago and it has happened twice. I wake up in the morning and the phone is off (100% charge). Extremely frustrating to miss an alarm because of this! Has anyone got a solution? I'm just going to have to charge it during the day until there's a fix (or return the phone).
Click to expand...
Click to collapse
Yeah. Exactly same experience
---------- Post added at 07:34 AM ---------- Previous post was at 07:32 AM ----------
internet.ceo said:
I'm having this same problem, I got this phone about 2 weeks ago and it has happened twice. I wake up in the morning and the phone is off (100% charge). Extremely frustrating to miss an alarm because of this! Has anyone got a solution? I'm just going to have to charge it during the day until there's a fix (or return the phone).
Click to expand...
Click to collapse
Apparently it's a hardware issue. So if u have the warranty you better get the phone changed. I was keeping the phone thinking that the issue will resolve, but it did not. Now that the phone is six months old. They will only change the motherboard otherwise

Related

Battery too hot

Had my RZ for a couple of weeks, now. Noticed the battery getting warmer and warmer with regular use. Yesterday I downloaded an app that checks/reports battery statistics to see if I was losing my mind, just to confirm. Last night I checked it when it felt warm and it was 106 degrees. Earlier today it was 111 and just now 117 degrees. Talked to my account rep and suggested switching out the battery to see if it makes a difference, but he's going to replace the phone instead.
This has been a pretty widespread issue. I myself haven't had any problems(yet) like this. A few times my phone has felt warm, but it was when I was stressing it. Did you allow the phone time to cool down on its own after use?
I notice mine gets hot after a lot of use (game playing/web surfing/streaming media)
but I don't know if it's getting 'too hot' or not
This is normal though, isn't it? After sustained use all phones get warm.
Background
RF - Can you please post whether or not you have allowed the phone to have sync settings like facebook/every hour, etc. If it is heating up without any other use, I suspect that, and would love confirmation.
The other possible alternative is that your battery was really low. As the battery runs out of juice it gets hotter trying to feed.
mine gets really hot also... but then again, so did both of the Thunderbolt's I had. so, I dont think its just because of this phone, but moreso related to it being a 4G phone.
I remember testing on one of the Thunderbolt's by going a day with it just on CDMA and it didn't get as hot... tried the same thing on this Rezound and yep, also didn't get as hot being on CDMA only.
Yeah, VZW is having 4G problems and it probably is the cause of the lte phones problems.
Sent from my HTC
LTE 4G Rezound
Go figure, my phone took a **** on me just now. My buddies Rezound took a **** on him this morning, then while on a call with me telling me the CSR let him go to the store and swap it out mine turned off with ~50% battery! Won't turn back on now, wasn't hot or anything. In fact, I hadn't even touched in for nearly 2 hours prior to that call as I was in the Crossfit South Bend working out.
Not happy, and can't call Verizon because I don't have another phone....
Symptoms right now:
W/ or W/out battery in the LED Flashes Orange at a constant medium pace.
Phone won't turn on at all, doesn't even pretend to turn on.
Do you have another battery???
Sent from my Galaxy Tab 10.1
Nope, but I am assuming since the LED is flashing with it both in and out that it is a phone issue.
flashing orange?... I only ever see that if the phone isn't getting enough power to stay on or is overheating big time.
ive had that happen a couple of times to my rezound.
Fluke maybe? It turned back on now after being on my AC charger for a minute. Maybe I have a bad car charger? It is a Moto Charger, lol.
---------- Post added at 08:55 PM ---------- Previous post was at 08:48 PM ----------
It is still reporting over 50% too..
AtLemacks said:
Fluke maybe? It turned back on now after being on my AC charger for a minute. Maybe I have a bad car charger? It is a Moto Charger, lol.
---------- Post added at 08:55 PM ---------- Previous post was at 08:48 PM ----------
It is still reporting over 50% too..
Click to expand...
Click to collapse
Might be. haha
Sent from my HTC
LTE 4G Rezound
jdmba said:
RF - Can you please post whether or not you have allowed the phone to have sync settings like facebook/every hour, etc. If it is heating up without any other use, I suspect that, and would love confirmation.
The other possible alternative is that your battery was really low. As the battery runs out of juice it gets hotter trying to feed.
Click to expand...
Click to collapse
The only things I sync automatically are K9 email (every 15 minutes), and weather. I keep my battery pretty fully charged. It would heat up upon use with screen-on stuff - not background.
AtLemacks said:
Fluke maybe? It turned back on now after being on my AC charger for a minute. Maybe I have a bad car charger? It is a Moto Charger, lol.
---------- Post added at 08:55 PM ---------- Previous post was at 08:48 PM ----------
It is still reporting over 50% too..
Click to expand...
Click to collapse
I just had this happen tonight. I came to work and forgot my rezound cable in the car. So I used my spilt micro usb cable that I use with my hotspot (2 connections) and went to do first rounds. Came back 2 hours later and my phone was really hot and the green/orange led flashing combo was going on. Phone was still on, check the battery and it said overheat and was at 127F. Turned the phone off for about 15 minutes and then turned it back on.
I really don't think our phones like normal micro usb cables. I'm going to buy a couple of extra rezound cables.
On a side note, it did charge the phone during this (at least some of the time).
Totally different situations man. If you read my first post I said it was not on the charger, it was not hot, hadn't even been used in 2+ hours. I was on a phone call and it just turned off during conversation then would not turn back on. WHEN I PLUGGED IT IN, THEN the orange ONLY LED light was flashing. It was in testing the charger that I said it must be a problem with the charger since the phone turned on when using my AC charger.
I have noticed the battery getting warm when I push the phone, but this has been the case with every HTC phone I have ever owned. Im mindful of it, and have never had a catastrophic battery problem

[Q] Evo 3D doesn't turn on

Hey guys.
I have a problem with my HTC EVO 3D. I've been using it for a year and everything was fine until yesterday. I was playing Real Racing 3 when my phone suddenly restarted and then turned off before I could enter my PIN code and didn't boot up. I thought that it might have overheated or it was some crash or something, I put the phone to charging and it easily turned on (I must mention, that there were about 70% battery left). I charged my phone and didin't use it whole afternoon. In the evening, I was trying to unlock my phone (with about 70% of battery) when suddenly the same happened again - the phone restarted and before entering PIN code turned off at all. After that I wasn't able to boot my phone.
I tried charging it with original HTC AC charger and also using my laptop and even a car charger, but nothing changes.
When the phone is not plugged in to charging, it doesn't show any signs of being alive. I tried pressing volume down/up/camera buttons + power on button, taking off the battery for about an hour, charging the phone for ~6 hours. Nothing works.
However, I realised that when I connect the phone to my laptop, there is a 'new device is connected' sound, but I am not able to access my memory card or do something else. Also, when the phone is charging, the red charging light is on, which after a few hours turns to green and after some more time disappears at all. When trying to turn on the device while it is charging the red light disappears as soon as the power button is released ant comes back after about 20 seconds.
Sorry for such long story and for my bad English. I am very disappointed. I still have a warranty, but I dont want to take the phone there, because the fixing lasts at least 2-3 weeks and also since I'm unable to boot my phone, there are a lot of my personal information in it, such as passwords,messages, bookmarks and so on, left.
So, is there anything I could do or should I take my phone to service?
P.S. The phone is not rooted and never was. Everything is original and up to date.
shvogrius said:
Hey guys.
I have a problem with my HTC EVO 3D. I've been using it for a year and everything was fine until yesterday. I was playing Real Racing 3 when my phone suddenly restarted and then turned off before I could enter my PIN code and didn't boot up. I thought that it might have overheated or it was some crash or something, I put the phone to charging and it easily turned on (I must mention, that there were about 70% battery left). I charged my phone and didin't use it whole afternoon. In the evening, I was trying to unlock my phone (with about 70% of battery) when suddenly the same happened again - the phone restarted and before entering PIN code turned off at all. After that I wasn't able to boot my phone.
I tried charging it with original HTC AC charger and also using my laptop and even a car charger, but nothing changes.
When the phone is not plugged in to charging, it doesn't show any signs of being alive. I tried pressing volume down/up/camera buttons + power on button, taking off the battery for about an hour, charging the phone for ~6 hours. Nothing works.
However, I realised that when I connect the phone to my laptop, there is a 'new device is connected' sound, but I am not able to access my memory card or do something else. Also, when the phone is charging, the red charging light is on, which after a few hours turns to green and after some more time disappears at all. When trying to turn on the device while it is charging the red light disappears as soon as the power button is released ant comes back after about 20 seconds.
Sorry for such long story and for my bad English. I am very disappointed. I still have a warranty, but I dont want to take the phone there, because the fixing lasts at least 2-3 weeks and also since I'm unable to boot my phone, there are a lot of my personal information in it, such as passwords,messages, bookmarks and so on, left.
So, is there anything I could do or should I take my phone to service?
P.S. The phone is not rooted and never was. Everything is original and up to date.
Click to expand...
Click to collapse
Perhaps try a new battery or take it in and have them try one. Sounds like a battery issue.
Sent from my SlimRom jb'd EVO 3D.
aqualls said:
Perhaps try a new battery or take it in and have them try one. Sounds like a battery issue.
Sent from my SlimRom jb'd EVO 3D.
Click to expand...
Click to collapse
Thanks. I took it to service. I hope they'll repair it.
I finally got my HTC back a few days ago. They changed the motherboard and I had to buy a new battery since the old one was dead and warranty for it was only a year.
But I've faced several unexpected crashes during these few days. I think 3 or maybe 4 times when I took the phone after not using it for couple of hours and tried to unlock it, the phone didn't unlock and instead turned on. I really don't like this, because if my phone turns off whenever it wants, I may be unreachable
Does anyone knows what that means and what should I do if this keeps happening?
shvogrius said:
I finally got my HTC back a few days ago. They changed the motherboard and I had to buy a new battery since the old one was dead and warranty for it was only a year.
But I've faced several unexpected crashes during these few days. I think 3 or maybe 4 times when I took the phone after not using it for couple of hours and tried to unlock it, the phone didn't unlock and instead turned on. I really don't like this, because if my phone turns off whenever it wants, I may be unreachable
Does anyone knows what that means and what should I do if this keeps happening?
Click to expand...
Click to collapse
This happens on stock rom?
MrJyrks said:
This happens on stock rom?
Click to expand...
Click to collapse
Yes, the soft has always been and is stock.
Then it must be a hardware issue. If your warranty has not expired, take it to the warranty service.
MrJyrks said:
Then it must be a hardware issue. If your warranty has not expired, take it to the warranty service.
Click to expand...
Click to collapse
Well as I said I dont want to take it there because it takes about three weeks or more till I get back my phone.. It would be the third time in two months and it really annoys me.
Couldn't this be software issue? I mean I've been reading some similiar threads and I found out that some app might be killing the phone. So I did hard reset yesterday and after that installed only well known essential apps (Google services and some others) and after that the phone didin't crash for almost two days. Unfortunately, it did turned off a few minutes ago. I've installed only 8 Ball Pool and Smart Keyboard Pro recently, so I will try unninstalling them both and let's hope the phone won't crash again. Is there any ideas what else may I do in case it doesn't work?
shvogrius said:
Well as I said I dont want to take it there because it takes about three weeks or more till I get back my phone.. It would be the third time in two months and it really annoys me.
Couldn't this be software issue? I mean I've been reading some similiar threads and I found out that some app might be killing the phone. So I did hard reset yesterday and after that installed only well known essential apps (Google services and some others) and after that the phone didin't crash for almost two days. Unfortunately, it did turned off a few minutes ago. I've installed only 8 Ball Pool and Smart Keyboard Pro recently, so I will try unninstalling them both and let's hope the phone won't crash again. Is there any ideas what else may I do in case it doesn't work?
Click to expand...
Click to collapse
Id recommend doing a factory reset on the phone and not installing any app for at least a week to confirm its not a hardware issue, but I strongly believe it is. If it fails youll have to take it to a sprint store and hope the clerk is in a good mood and give you a new phone the same day.
try a new battery
The battery is new, I had to buy it only a week ago, because the service stated that the old one was dead.

[Q] Phone dead, drains battery in < 1 hour

Hello,
I bought my Samsung gs2 just over a year ago. I had issues with the battary life all the time (It sometimes lost 20% in a few minutes without reason), but many other gs2 users have similar problems, so I just ignored it. 2 weeks ago, after I unplugged it, it suddenly lost 90% of the battery in an hour, and got extremly hot (the heat wasn't coming from the top of the phone where the cpu is, but from the middle of the it). I shut it down and removed the battery. When I switched it back on it had only 1% left. Now it is completely dead.
The Battery is working properly in my brothers phone, and I reproduced this with 2 other batteries. I suspect there is some kind of hardware damage. When I try to charge it, it displays an overheating alert (both switched on and off), and doesn't charge at all. Now the battery is so low, it doesn't display anything any more.
Unfortunately I installed a custum ROM (wanam lite), because I tried to solve the battery issues, so Samsung won't repair it.
Can anyone please help me keeping the phone alive long enough to flash the original firmware?
Thanks in advance!
do you have any symptoms for a faulty usb port? as for flashing a stock rom just fully charge it (turned off) boot in download mode and fire away... or is it draining your battery in download mode too?
I have the same problem with my white S2 i9100T, sent back twice to repair, just got it back one week ago, finally the battery problem is gone! Last changed is the mainboard, first repair they swaped the battery and updated software(already latest firmware, what the hell they tried to update?).
My phone is just over a year old as well, it has battery problem since first day and only fixed now. As I know only the one made in Vietnam has this problem so yours made in Vietnam probably you will need to replace the mainboard. I am using a 2 yrs old black S2 made in Korea, exactly same model, very stable and never fail, that Vietnam one keep having unexpected behaver, another friend's Vietnam one is the same, recently another friend got one made in China, so fast so good.
Thanks for your replies. Unfortunately My phone seems to drain the battery even when switched off, and it isn't possible to charge it, no matter whether it is on or off. So my only option is to ask somone else to charge the battery, and then try flashing the original software. How long do you think flashing will take? Even if the battery is fully charged, I don't have power for more than half an hour.
Another question: Does anyone know if it is possible to reset the flash counter without booting the phone? I doubt that I will have enough time to install triangle away...
do you have better battery stats? It'll tell you what the problem is more accurately.. I just check it when I have battery issues
genesis0403 said:
do you have better battery stats? It'll tell you what the problem is more accurately.. I just check it when I have battery issues
Click to expand...
Click to collapse
BBS does not tell you a thing about hardware problems buddy.
Sent from my HTC Desire using xda premium
---------- Post added at 09:36 PM ---------- Previous post was at 09:32 PM ----------
I have the same problem recently. I am hoping it is the charging board... new one should be arriving this week. If that doesn't do it I am resigned to the fact that my phone's main board is faulty and it's time to upgrade.
Sent from my HTC Desire using xda premium

LG V10 bootloop how to fix

my phone is LG V10 at t bootloop stuck on startup logo
how to fix it ?
spyearth said:
my phone is LG V10 at t bootloop stuck on startup logo
how to fix it ?
Click to expand...
Click to collapse
Mine did this today after a bad flash. Only way to recovery was to go into recovery mode.
Shut phone off
Power on while holding down the "down" volume button and power button
When lg logo appears, release power button only and press again.
Select recovery option (this will wipe everything so hopefully you made a backup). GL
Had a software update a few days ago, the device got shaky immediately after: constantly losing data, wifi connection, would occasionally freeze. Last night I was doing some reading on wiki, opened a new tab, following by a complete freeze and the device restarting and going into bootloop. Pulled the battery a dozen times to get it to boot, like a G4 would, didn't work. Tried a factory reset a few times: first two times it wouldn't complete and go into bootloop over again, last two times it would just freeze. Have been stuck on this factory reset screen for about 20 min now. Will try sdk when i get home. Seems like the same issue as with G3 and G4. Thoughts?
well, nothing worked. I managed to finally boot it though... in a freezer, just to find all my data was already erased. should've tried that first. shipping it to LG tomorrow.
LG V10 F600S Bootloop
My V10 F600S got bootlooped today, stuck on LG logo. Unfortunately, there is no LG service center in our country. So is there any way to go with my LG v10 or is it a complete toast now?
Happened to me with an LG-V10 H960 (Israeli model, 32GB) - about an hour ago. This is with a plain, non-rooted phone, with stock ROM that only upgraded to Marshmallow a few months ago. Never fiddled with it, nothing at all.
I noticed over the past few months an occasional case when the phone would tell me I need to tap my knock-code and can't use the fingerprint reader, so I started suspecting it may have rebooted spontaneously when I wasn't looking, but I couldn't be sure as it kept saying "after 48 hours of no use - cannot use fingerprints" - it seemed odd, but I didn't read the signs...
About an hour ago, I was holding the phone, and it happened right in front of me. Phone became stuck, unresponsive for a few seconds, then screen blacked-out, and I saw the LG logo, and it was stuck in the bootloop.
I pulled the battery, and replaced it, tried a few times - nothing. Then I pulled the battery again and tried to only charge the phone - it showed me the charging screen, but then rebooted and went back to the bootloop.
I'm on my way to an LG service center, and will update if they tell me anything interesting. In any case I got "lucky" since I ran LG Backup about a month ago, and all of my photos / videos get recorded to the external SD card (which I immediately removed, of course, for safety).
Service center took my phone, said it'll probably be a motherboard replacement, under warranty. Said 7 work days...
I put the phone in the oven for 15 minutes and now it works.
What temp
idan12 said:
I put the phone in the oven for 15 minutes and now it works.
Click to expand...
Click to collapse
What temp? Willing to try. Phone is out of warranty. If I can get it working again, I can swap it. Any idea what caused it for you?
idan12 said:
I put the phone in the oven for 15 minutes and now it works.
Click to expand...
Click to collapse
I put it in 100 celcius degrees, then I could use the phone so I made a backup and then I reset my phone.
Now, it works.
aselsley said:
What temp? Willing to try. Phone is out of warranty. If I can get it working again, I can swap it. Any idea what caused it for you?
Click to expand...
Click to collapse
Huzaifa_Aziz said:
Click to expand...
Click to collapse
Hello, the statement about official bootloop issue is dated 26.10.2016. Does that mean that if the phones manufacture date(can be checked by IMEI) is later than that, then the phones come with fixed motherboards? Also does this apply to V10?
To freeze or bake??
Has anyone else tried putting their LGv10 in the oven & had positive results? I just need mine to come out of bootloop long enough to backup all my photos & i am terrified that i won't be able to get it to come out of bootloop mode! Most say that heating it up keeps it on longer than freezing but has a bigger chance of permanent damage to the phone. I'm not worried about the longevity of the phone, I only want my 2,500 photos. Please help
---------- Post added at 10:34 AM ---------- Previous post was at 10:23 AM ----------
aselsley said:
What temp? Willing to try. Phone is out of warranty. If I can get it working again, I can swap it. Any idea what caused it for you?
Click to expand...
Click to collapse
Hey did you ever try this with your v10? i am desperate to get mine to turn on but if i try something that ruins it my soul will die. If this method worked for more than 1 person i may try it. I read that putting a hair dryer to the back of it till it got really warm worked for some people but can possibly have long term damage. i don't care if it damages the phone as long as it stays on long enough to backup my photos.
@ goodguys I just wondered if your photos and data was on it after they fixed it.
brolaura said:
Has anyone else tried putting their LGv10 in the oven & had positive results? I just need mine to come out of bootloop long enough to backup all my photos & i am terrified that i won't be able to get it to come out of bootloop mode! Most say that heating it up keeps it on longer than freezing but has a bigger chance of permanent damage to the phone. I'm not worried about the longevity of the phone, I only want my 2,500 photos. Please help
---------- Post added at 10:34 AM ---------- Previous post was at 10:23 AM ----------
Hey did you ever try this with your v10? i am desperate to get mine to turn on but if i try something that ruins it my soul will die. If this method worked for more than 1 person i may try it. I read that putting a hair dryer to the back of it till it got really warm worked for some people but can possibly have long term damage. i don't care if it damages the phone as long as it stays on long enough to backup my photos.
Click to expand...
Click to collapse
I think my phone just f-ed itself into a bootloop again. same "headphone jack freeze" as last time. Just under a year ago had to send it to Texas for repairs. they said they had flash memory replaced and that's it. last time i managed to boot after having it in the freezer for 5-10 minutes. unfortunately, I've already wiped it just before that.
I bought a new battery for my phone & i just tried putting it into the freezer inside a ziploc bag without the battery in it for 20 minutes. Took it out, popped battery in, tried to turn it on & it got past the booting screen but did not make it to the main display before going back into bootloop mode.
Put it back in freezer for 15minutes, tried again except with it plugged into computer this time, it showed the battery image on the screen for a moment & then completely turned off. Wouldn't even bootloop so i hope i didn't completely **** it up more
---------- Post added at 04:04 AM ---------- Previous post was at 03:53 AM ----------
s.mcrowder said:
@ goodguys I just wondered if your photos and data was on it after they fixed it.[/QUOTEyou
Hey are you asking me? I am still trying to fix my phone. The freezer didn't work for me so i will be taking it to someone tomorrow to attempt to solder the components back together. Now i'm just hoping the freezer didn't mess it up more than it was.
Click to expand...
Click to collapse
100 degree's Celsius.......wtf....... are you sure? because i don't think so. it gonna fry its tiny lg v10 chips out.
danik_iceman said:
Hello, the statement about official bootloop issue is dated 26.10.2016. Does that mean that if the phones manufacture date(can be checked by IMEI) is later than that, then the phones come with fixed motherboards? Also does this apply to V10?
Click to expand...
Click to collapse
Where did you get the statement about bootloop issue with that particular date?
I've taken my LG V10 apart and baked the motherboard three times now. Each time it has worked for 4 to 5 hours before bootloop again. Long enough to get files off of it.
I'm typing this on the LG V10 right now. Battery started at 100% and now I'm down to 10%. I'm gonna use my weakest charging adaptor (1 amp) because I have a suspiscion that the heavy duty chargers over 2 Amps might be part of the problem. Purely a hunch. I'll keep you updated.
You put it in the oven??? I have read to put it in the freezer for 15 minutes. Gee now I don't know what to do.

Very loud beep, white screen

Sometimes, especially while playing a game, the tablet will go to a white screen and make a very loud beeping sound until I hold the power button and reset it. Has this happened to anyone else and is there a fix?
Sent from my Nexus 9 using XDA-Developers mobile app
Billabonged said:
Sometimes, especially while playing a game, the tablet will go to a white screen and make a very loud beeping sound until I hold the power button and reset it. Has this happened to anyone else and is there a fix?
Click to expand...
Click to collapse
Battery issue more than likely. Battery probably below 40% or more right? The fix I've found works (had this issue before) was to remove the back cover, disconnect the battery cable, reconnect and reassemble.
I noticed it a few more times and it is always when the battery is under 40%. I'll try to disconnect the battery cable. Thanks!
Yes, this is a notorious problem with the N9; there a couple of threads on it. The cause has been narrowed down to either a faulty motherboard or a deteriorating battery (as dictionary mentions). Regardless, its a hardware failure that you'd be hard pressed to fix yourself (I don't think anyone even makes a replacement battery for the N9).
If you can get warranty repair/replacement on your device, do it. Otherwise, follow dictionary's advise.
I've had this problem several times. Previously I had a charging issue, under warranty the mainboard was replaced. A long while after that the problems with scrambled screen and loud noises started. I then disconnected the battery, and reconnected it, and the problem went away for a long time. But it has returned and even returning more often.
So I ordered a replacement battery via ebay (straight from China), and yesterday I finally found some time to replace it. First thing I noticed the tablet is more responsive, snappier.. It hasn't discharged enough to reproduce the problem, but I had trouble lately with updating apps when it wasn't on the powersupply, which convinced me it was a faulty battery. Now it's updating without charger no problem at all.
2,5 weeks after replacing the battery, and the problem did not come back. I'm happy with it.. pretty easy fix..

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