Phantom home button presses - LG V60 ThinQ Questions & Answers

I have been experiencing what I believe are random presses of the home button. Every so often I will be reading something and the app I am using will close to the home screen without me touching the screen. If I open resent apps the app I was using is right there and when I open the app it is right where I left off. So I believe it is a home button command and not a force close of the app.
If anyone has an idea of how to figure out what is going on here I'm open to suggestions. I'm working with someone to try and use Tasker but I'm over my head, as I do not use Tasker much.
Any idea are appreciated.
Thank you.

I have been getting these too, happens a lot when using the keyboard and no it's not me pressing different buttons for sure.

Same phantom home button presses are happening with me too. I first thought maybe I was too close to the screen and it was seeing a touch, but later it happened a few times while the phone was just sitting on a table without me even around it. At least I know it's not just me and hopefully LG can fix this in a software update, because it is annoying.

Can confirm, I've also been getting this. Thought it was me at first, but I've also seen it when the phone wasn't being touched.

sryidc said:
I have been experiencing what I believe are random presses of the home button. Every so often I will be reading something and the app I am using will close to the home screen without me touching the screen. If I open resent apps the app I was using is right there and when I open the app it is right where I left off. So I believe it is a home button command and not a force close of the app.
If anyone has an idea of how to figure out what is going on here I'm open to suggestions. I'm working with someone to try and use Tasker but I'm over my head, as I do not use Tasker much.
Any idea are appreciated.
Thank you.
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Click to collapse
Following this, I swear this has happened to me also. I thought I was touching the second screen causing it. I will say I have not seen mine doing it just sitting there.

ROE_HUNTER said:
Following this, I swear this has happened to me also. I thought I was touching the second screen causing it. I will say I have not seen mine doing it just sitting there.
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Click to collapse
It's done it once or twice a day for me. Today it did it while I was using Google maps for navigation and navigation minimized to the pop out screen. So I am fully convinced it's a home button command. I wasn't even holding the phone so it definitely wasn't a slip of my thumb.

As an update. I havent had this issue in awhile. Wondering if they addressed it in an update?

sryidc said:
As an update. I havent had this issue in awhile. Wondering if they addressed it in an update?
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Click to collapse
Same here... Haven't noticed it in a while.

In the U.S., I know for sure that T-Mo and AT&T units got a small patch bringing us from the Feb. 2020 security update to the Apr. 2020 security update.
It's entirely possible they snuck in some bug fixes as well.

I get it still on my phone here and there so don't think it's fixed yet and I got the newest update already.. and do u guys know how to hide home buttons without gestures like my old v30 I can't figure it out.

I believe it has something to do with the actual phone and not software related. The reason i say this is because if you put your phone down and touch the screen it works fine but use it while holding the ghost touch comes back.

Related

[Q] Strange screen problem

Hey, I was just playing with my phone this morning and noticed a strange problem... The top part of my screen, just under the notification bar, does not respond when touched, if an app is running. For example, I cannot hit the location/search/layers button in gmaps, or the search button in market (this is only in portrait mode btw), but on the main screen, it responds just fine. This problem did not exist yesterday either, and I have already tried rebooting, and that did not fix it...
Might want to provide a bit more info if you want help.
I.e. What rom are you using, what kernel, any speedtweaks, etc.
Oops, sorry, it just seemed to fix itself randomly, but I am running CM7 1.2/MR2 radio, no other tweaks, just in case anyone else has the same issue in the future...
NoHesHere said:
Hey, I was just playing with my phone this morning and noticed a strange problem... The top part of my screen, just under the notification bar, does not respond when touched, if an app is running. For example, I cannot hit the location/search/layers button in gmaps, or the search button in market (this is only in portrait mode btw), but on the main screen, it responds just fine. This problem did not exist yesterday either, and I have already tried rebooting, and that did not fix it...
Click to expand...
Click to collapse
Im hoping it was just a fluke for you, but keep an eye on the issue, if it happens more it would sound like you could have a bad digitizer (its what controls the touch screen)
So it happened again today, not sure what set it off, but this time it wasn't just the top part of the screen. Phantom presses would happen, the notification bar would go halfway down and then pop right back up, the 4 buttons on the bottom wouldn't respond... I did a battery pull, and it seems to have fixed it for now, should I be contacting verizon to replace this one? It is a replacement of my original one (which bricked)...

several bugs I don't know what to make of

So maybe someone can shed some light on my situation. I'm experiencing 3 bugs and I don't know what there from or if there related. 1 sometimes my touch screen becomes unresponsive along with my four Android buttons. I have to hit the power button to shut off the screen and then it's fine. 2 swype will occasionally after I finish a word the blue line will go in some random direction and mess up my word. 3 sometimes my desktop will get buggy like if I hold an app down the screen will just back up as if I'm about to spin to the next page or sometimes tapping an app will act as if I double tapped the home button so it shows me all my desktop windows.
I am running cleanrom de 1.4 as of last night and the issues are still happening.
Thanks for any advice in advance
chemicalinferno said:
So maybe someone can shed some light on my situation. I'm experiencing 3 bugs and I don't know what there from or if there related. 1 sometimes my touch screen becomes unresponsive along with my four Android buttons. I have to hit the power button to shut off the screen and then it's fine. 2 swype will occasionally after I finish a word the blue line will go in some random direction and mess up my word. 3 sometimes my desktop will get buggy like if I hold an app down the screen will just back up as if I'm about to spin to the next page or sometimes tapping an app will act as if I double tapped the home button so it shows me all my desktop windows.
I am running cleanrom de 1.4 as of last night and the issues are still happening.
Thanks for any advice in advance
Click to expand...
Click to collapse
Could be an issue with the screen itself. Its kind of hard to tell what it is exactly. I would try flashing a couple different roms and see if you have the same issue.
In your case I would do a full wipe before you flash a new rom and don't restore anything and see what happens from there.
Sounds like a plan. I did a full wipe last night but I did restore half of my stuff. I've only used clean ROM pretty so guess I'll just have to some trial and error. Thanks
chemicalinferno said:
Sounds like a plan. I did a full wipe last night but I did restore half of my stuff. I've only used clean ROM pretty so guess I'll just have to some trial and error. Thanks
Click to expand...
Click to collapse
Fingers crossed for ya, hopefully its nothing wrong with the screen itself.

Screen turns on when on call using bluetooth headset

Hello everybody.
I have a rooted 4.0.4 XXLFB Galaxy S3 and have noticed a problem.
Whenever I'm on a call using my blueooth headset, the screen turns on once every 30 seconds, give or take.
It's a problem because if I have the phone in my pocket, sometimes I mute the call, other times I turn off the headset...
Does anybody know how to solve this?
Thanks in advance.
Posting to add a "me too" to the list. Trying a ton of different things, almost to the point of clean device.
Hit the button and the screen turns off, about 2-5 seconds later, screen turns back on. Does not matter what I do. Seems to do it with speakerphone option too. If neither Bluetooth nor speakerphone are used, and you put the phone to your ear, backlight stays off. Otherwise, it automatically turns back on by itself. Tried with wifi on/off, speaker with bt on/off, different headsets, etc. My Wife's does not have this issue, so I gotta look into what is different. There has gotta be a setting or app installed that is doing this. I've even tried apps such as screebl and others. Some even had a thing to say lock it off till press button, and it still comes back on after 2-5 seconds. I've muted and hung up on many people when the phone was in my pocket because of this issue.
I've not used a BT headset but i'm thinking that maybe because the phone isn't against your head the screen comes on. possibly to give you information about the caller.
I'm not saying you should put the phone to your head even though your using bluetooth either.
thanks, but, don't help, tried that too. Had entire top half of phone covered during most tests. Screen does not turn off unless I press button, then comes back on automatically after 2-5 seconds. I did find one app today that seemed to work, but not sure if it works too well "Smart Screen Off".
Sounds silly but have you tried locking the handset?
That's what I meant by pressing the button. Button on right side that if I am not on a call, turns off screen and locks it.
Ok - narrowed it down a ton. If I leave the in-call status screen up, the screen turns back on after being turned off via power button. If I hit home or have any other screen active, it remains off. So dialer related, but I can deal with an extra button press.
visegrip72 said:
Ok - narrowed it down a ton. If I leave the in-call status screen up, the screen turns back on after being turned off via power button. If I hit home or have any other screen active, it remains off. So dialer related, but I can deal with an extra button press.
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Click to collapse
agree with the above. if you leave call status up while connected via BT headset, screen remains active (comes in and out). if you exit active call status (ie press home) then the screen timeout works. if you are talking on the phone without headset, no problem.
so yes, that's the prob. any solid fix yet?
please and thanks....
visegrip72 said:
Ok - narrowed it down a ton. If I leave the in-call status screen up, the screen turns back on after being turned off via power button. If I hit home or have any other screen active, it remains off. So dialer related, but I can deal with an extra button press.
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Click to collapse
Thanks a lot, visegrip. It was really frustating having to redial every other call because i hang up without noticing.
Any solution to this problem? Hitting a home button and locking the phone is not an option when I keep my phone in a leather holster on my belt. That's a main reason for having bluetooth as hands free.
Problem solved by using Tasker. If anyone need APK patch file to fix a problem, let me know and I'll post it here
Almazick said:
Problem solved by using Tasker. If anyone need APK patch file to fix a problem, let me know and I'll post it here
Click to expand...
Click to collapse
Almazick,
It would be great if you can send me the fix!
ital1981 said:
Almazick,
It would be great if you can send me the fix!
Click to expand...
Click to collapse
Here is the fix for a screen that I created. Let me know if it works or not for you.
http://www.mediafire.com/download.php?1ikj7d4wnjs9hx5
Almazick said:
Problem solved by using Tasker. If anyone need APK patch file to fix a problem, let me know and I'll post it here
Click to expand...
Click to collapse
You know, I use tasker and have been trying to figure this out for a while. I've also been trying Secure settings and Locale Using multiple settings and plug-ins. I have not been able to create anything yet that seems completely reliable.
Not trying to be rude or anything, but I am and always have been a little leary of installing APK files unless I know the source. However, if you would be so kind to post the contexts and tasks so that I may enter them myself manually, it would be greatly appreciated. Thank you in advance.
Inane65 said:
You know, I use tasker and have been trying to figure this out for a while. I've also been trying Secure settings and Locale Using multiple settings and plug-ins. I have not been able to create anything yet that seems completely reliable.
Not trying to be rude or anything, but I am and always have been a little leary of installing APK files unless I know the source. However, if you would be so kind to post the contexts and tasks so that I may enter them myself manually, it would be greatly appreciated. Thank you in advance.
Click to expand...
Click to collapse
Well, It's pretty easy.
Profile -> Phone Offhook
Task:
Wait 20 seconds
App-> Go Home
Display -> System Lock
In case if you'll have any problems just use my apk file which is exactly the same.
Good news! I just took the Jelly Bean update from sprint & this problem is FIXED!
I tried calling and turned off the screen and it stayed off!
I also called and didn't touch the screen and after the timeout, it turned itself off!
Hmmmmm... OK. Thank you. I'll have to try that and see how it works. I was looking, hoping and working on trying to get something that would keep the screen off. Dialing, talking and ending the call. I've got something that seems to work for the most part, (I still get quick flashes, which is fine) but still have some more work to do on it.
Sent from my ADR6425LVW using xda premium
visegrip72 said:
Good news! I just took the Jelly Bean update from sprint & this problem is FIXED!
I tried calling and turned off the screen and it stayed off!
I also called and didn't touch the screen and after the timeout, it turned itself off!
Click to expand...
Click to collapse
It's not fixed. I'm getting crazy about this master bug.

[Q] Touch button doesn't work sometimes

Hiya all,
Got my HTC one few weeks back and think its freaking awesome. Love the phone, just one small problem.
Every now and then the two touch buttons (back and home) don't work, but not at the same time.
For example, im using facebook and look at an image. I try to go back but the button doesnt work so I have to use the home button. Usually it works again if u lock the phone the unlock it again.
Sometimes happens to the home button, like when you double touch the home button it shows recent applications. Again I have to lock and unlock it to get the touch buttons to work. Its not a really problem more of an annoyance, just hope it doesn't get worse. But still, I wouldn't expect this from a new phone.
I did email HTC support but they haven't got back to me, any thoughts guys?
I have rooted phones in the past and installed other ROMs, but I wanna keep the stock at least til the warranty is up on this phone. Also checked for updates, and found none.
So yeah, any thoughts
Thanks
Andy
killerb4dger said:
Hiya all,
Got my HTC one few weeks back and think its freaking awesome. Love the phone, just one small problem.
Every now and then the two touch buttons (back and home) don't work, but not at the same time.
For example, im using facebook and look at an image. I try to go back but the button doesnt work so I have to use the home button. Usually it works again if u lock the phone the unlock it again.
Sometimes happens to the home button, like when you double touch the home button it shows recent applications. Again I have to lock and unlock it to get the touch buttons to work. Its not a really problem more of an annoyance, just hope it doesn't get worse. But still, I wouldn't expect this from a new phone.
I did email HTC support but they haven't got back to me, any thoughts guys?
I have rooted phones in the past and installed other ROMs, but I wanna keep the stock at least til the warranty is up on this phone. Also checked for updates, and found none.
So yeah, any thoughts
Thanks
Andy
Click to expand...
Click to collapse
I would return asap. That shouldn't be happening although I heard this issue from someone else but most people don't have this issue.
I'm not an addict I just flash a lot.

Unresponsive touch screen.

Got it quite a few times now. I cant knock on, second screen wont scroll. Turn screen on cant unlock. Have to toggle on and off a few times or just leave it alone for a while and try again.. It doesnt respond to touches at all. Anyone else?
It's happened to me a few times as well, usually when my alarm is going off so it's doubly annoying because i can't hit snooze. I usually end up pulling the battery out for a second, but I really hope they're working on a fix for this.
I just noticed this problem today as well.
I have the AT&T model.
The top left corner of the screen (right below the double cameras) was not responsive at all until I restarted the phone.
Not sure what caused this issue.
The top left off The screen has been unresponsive a number of times. A restart works for a few hours. Then it stops working again...
clockcycle said:
Got it quite a few times now. I cant knock on, second screen wont scroll. Turn screen on cant unlock. Have to toggle on and off a few times or just leave it alone for a while and try again.. It doesnt respond to touches at all. Anyone else?
Click to expand...
Click to collapse
I'm having an issue with the touch screen in the corners. Top left and bottom right are unresponsive at times, rendering the backspace button on my keyboard useless from time to time, and also won't let me start chrome from my home screen (my rightmost icon in the bottom row). On the top left, it prevents me from hitting the back button in gmail and other apps. Super annoying.
I didn't see any articles about it or find the unresponsiveness noted in any other reviews, have had the phone about 2 months now. I'm also not sure if recalibrating the screen would help since that is not in the default settings (maybe it is In the hidden menu?)
I have the T-Mobile V10.
Are any of you guys using Nova Launcher?
This started happening to me as well. I thought it was an issue with giving Nova Launcher root permission however the issue came back. There is a thread on the reddit as well with people having the same issue. I've been in contact with T-Mobile as well as LG. I'll update if I find anything else.
Sent from my LG-H901 using Tapatalk
Could we include carrier and what launcher, even if it's stock.
I ask because there's got to be a common denominator and I'm guessing it's going to be a combo - and with more info we'll be able to figure out the issue.
It can only help.
I just had this for the first time and only once during typing in whatsapp. I'm using a whatsapp mod.
which i believe is the cause for mine. i had to click the power button and then turn it on again to work, after that no problem anymore.
Same problem. I have the Verizon lg v10 stock. The left too corner under the cameras goes dead and won't respond until I reboot. After reboot all is fine for a few hours, then boom, it happens again.
I thought it was an issue with just my phone cuz I couldn't find anything about it, went to Verizon for the 14 day worry free guarantee, got a brand new one out of the wrapper, all was fine for a day, then same issue.
Same issue here. The upper left corner of my screen will become unresponsive at times and the only thing to fix it is a reboot. I have AT&T stock V10.
Not just an LG issue.
I have a ZTE ZMAX. In the last few days it is doing the same thing. The dead spot in the top left follows the rotation of the screen. I have done a factory reset and problem returned. Seems like its a problem for many phones. It happens with the original launcher and Zeam launcher as well. It would be great if someone figured this out.
I have the same issue with my verizon v10, i have not found out the cause but i did find something that works for me. I reset my app preferences in application manager and everything went back to normal and no issues since. Hope this helps
@jstringn1 thanks for the info I'll try it out.
Honestly it's sounding like and android issue.
Hopefully Google addresses it soon.
SAME. Just bought the V10 on Sunday and I've already noticed the same thing; the upper left hand side of the screen is unresponsive. It seems to ONLY be for certain things though. Stupidly I rebooted to fix it before I fully tested that theory, but I think it's only with certain things. For example, when I open GoogleMaps, I can't hit the "Menu" button in the top right hand side. But if I close the app and go to a screen where I have an App in that same corner, tapping on it seems to open it right up. I hope that info helps to troubleshoot....because I'm ready to take this phone back....but not before I post my review on my YouTube channel.
@jstring I just tried your suggestions. Seems to be ok thus far, but I'll check back in with you all later to let you know if the issue has come back. Because a reboot fixes too...but only temporarily. We'll see.
jstringn1 said:
I have the same issue with my verizon v10, i have not found out the cause but i did find something that works for me. I reset my app preferences in application manager and everything went back to normal and no issues since. Hope this helps
Click to expand...
Click to collapse
Did you go to Settings -> Device -> Apps -> Downloaded -> More Options (three dots) -> Reset app preferences?
If so, I tried this , but the top left corner of the screen is still unresponsive.
I also completed reset my phone to factory. No Nova launcher or anything else.
Really puzzled here.....
New findings:
Every time when I open the LG music app (the purple one that came preinstalled), it will trigger the issue. (Please try this on your phone and post your findings )
same issue here
the bttom right is not responsive
and i need to restart it every now and then
i am using it without any mods
but
any one would relate this issue with the latest update as as far as i remeber it showed only after the software update
my software version is
V10 ame xx
I think it started happening after I got the AT&T update. Didn't think it was related, since Verizon V10 has the issues too.
Same here
Verizon
stock
Nova Launcher
Top left unresponsive, follows on rotate
Reboot fixes for a few hours
cHiLLyWiLLy78 said:
Verizon
stock
Nova Launcher
Top left unresponsive, follows on rotate
Reboot fixes for a few hours
Click to expand...
Click to collapse
Did your phone get an update from Verizon recently?
v10 AT&T, has the issue. Using NOVA Launcher. Willing to change launchers if I can use that back button.

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