Honor 20 Pro Bluetooth Handfree issue with PLT 5200 during call, resolved, or not. - Honor 20 Pro Questions & Answers

I've been using Honor 20 Pro for few days and there's very strange issue:
I use Plantronic Voyager 5200 Bluetooth Handsfree all day due to work and during calls it a) drops the connection b) goes silent.
When it's on table it works for a minute or 2, but when I put into my POCKET it drops voice immediately!
Now I'm testing music over it and no problems!
Any idea what could cause this? Seems to be software issue during call?
EDIT: Whoa, very strange. Opened PLT HUB-app once and everything works like charm, I've been now on phone for 15min and no problem.
EDIT2: Seems strange Worked, but then using again and same issues. Then I realized PLT Hub was closed again by agressive battery actions. I configured the management to manual, let's see if this resolves the issue fully

Related

Bluetooth Disconnects

Has anyone had issues with bluetooth phone and media disconnecting randomly with the rezound? I have the rezound paired with my 2011 Acura TL, and I've had it just randomly disconnect 4 or 5 times now. Sometimes just media disconnects, sometimes both, sometimes bluetooth shuts off entirely? Anyone else notice weirdness?
I use a blueant t1. When an incoming call comes in, it is fine. Occasionally, when I make an outgoing call, I have to shut off the blueant and turn it back on to make it work even though it says it is connected.
One time I would turn it on and 3 seconds later it would turn itself off. Reboots or battery pull did not fix. I had to do a factory reset. Verizon said was probably some software I loaded, but I have since restored all the same apps and happened once for like 10 minutes, but never again. I looked and it was in performance mode too. Otherwise, I have had mine disconnect but never during a call, maybe only once. I also have an issue with it coming into the middle of a sentance during navigation if using my bluetooth speaker. It works fine without the bluetooth, but not with it.
I don't think so. I used it in my car for 2.5-3 hour trips over the holidays and it has been solid. Used it for calls and streaming music from my phone and mostly streaming podcasts from internet.
I could swear I read something about someone having disconnect problems in his car but I searched and couldn't find it. Something about it disconnecting in his car when he held it a certain way.
Found it!:
http://forum.xda-developers.com/showpost.php?p=20741052&postcount=397
feralicious said:
I don't think so. I used it in my car for 2.5-3 hour trips over the holidays and it has been solid. Used it for calls and streaming music from my phone and mostly streaming podcasts from internet.
I could swear I read something about someone having disconnect problems in his car but I searched and couldn't find it. Something about it disconnecting in his car when he held it a certain way.
Found it!:
http://forum.xda-developers.com/showpost.php?p=20741052&postcount=397
Click to expand...
Click to collapse
Thanks. I'll try that out. I always have it in my inside jacket pocket in the car, so it's definitely not the way I'm holding it.
I rarely use the phone over bluetooth, but loves me some A2DP.

Z5 Compact with SBH-80 range is pathetic.

Hey guys,
I basically bought the SBH-80 for about £40 and I'm experiencing some erratic behavior.
Sometimes if I leave the phone on my desk I can walk to the other side of the house before audio starts distorting i.e. the range is good. But sometimes the range is like 20cm. I kind find any pattern which would explain this discrepancy. The range is awful about 95% of the time.
The problem is I cycle to work, the phone works fine when I'm setting it up. It connects quickly and music starts playing. As soon as I put it into my pockets the music distorts, snap, crackle, pops and is basically unusable.
I've probably missed out lots of vital information but this is the jist of the issue. Can anyone recommend me trying anything?
note: It's not the headunit, I've tested it with an iPhone 5S and an iPhone 5 and it functions perfectly.
theprince1991 said:
Hey guys,
I basically bought the SBH-80 for about £40 and I'm experiencing some erratic behavior.
Sometimes if I leave the phone on my desk I can walk to the other side of the house before audio starts distorting i.e. the range is good. But sometimes the range is like 20cm. I kind find any pattern which would explain this discrepancy. The range is awful about 95% of the time.
The problem is I cycle to work, the phone works fine when I'm setting it up. It connects quickly and music starts playing. As soon as I put it into my pockets the music distorts, snap, crackle, pops and is basically unusable.
I've probably missed out lots of vital information but this is the jist of the issue. Can anyone recommend me trying anything?
note: It's not the headunit, I've tested it with an iPhone 5S and an iPhone 5 and it functions perfectly.
Click to expand...
Click to collapse
bad news bro. that happened to my sbh80 too. bought it for $100 last year. either your bluetooth antenna(left earpiece cable) snapped or you have damaged bluetooth module. mine had that problem 3 months after buying it. kept it in storage for months i forgot i ever bought it. then i saw it again while i was cleaning up with 90% battery. tried it and now it works well. i don't know what happened as i sold it the next day for $65.
eumanoid said:
bad news bro. that happened to my sbh80 too. bought it for $100 last year. either your bluetooth antenna(left earpiece cable) snapped or you have damaged bluetooth module. mine had that problem 3 months after buying it. kept it in storage for months i forgot i ever bought it. then i saw it again while i was cleaning up with 90% battery. tried it and now it works well. i don't know what happened as i sold it the next day for $65.
Click to expand...
Click to collapse
Brilliant lol It lasted ONE cycle trip, before it started distorting. Thankfully the eBay seller said I can return it. It's such a shame... I really like the design. Can you recommend any other bluetooth headsets?
theprince1991 said:
Brilliant lol It lasted ONE cycle trip, before it started distorting. Thankfully the eBay seller said I can return it. It's such a shame... I really like the design. Can you recommend any other bluetooth headsets?
Click to expand...
Click to collapse
I'd say jaybird bluebuds since you cycle to work. They sound really good too.
I've got a Plantronics Voyager Legend. Within the same room (~20ft) it seems ok, but if it has to go through a wall (~30ft), it starts to break up. I once tried going up one floor and on the opposite side of the house (maybe 50ft at most) and it was really bad.
I figured that bluetooth in general wasn't that great.
I've never had an issue with the phone on me though.
I have more issues with my bluetooth mouse connected to my laptop
eumanoid said:
I'd say jaybird bluebuds since you cycle to work. They sound really good too.
Click to expand...
Click to collapse
Ooft they are very expensive, not sure if I can endure such a hit on my bank account . I appreciate good audio quality. At home I use Grado SR225i's with Little Dot 1+ amp and I love it... Not tried a headphone more than I like that combination. But when it comes to earphones I don't really care about quality because I know I won't get anything close to the grado, the Sony earphones that came with my Z1 Compact are more than good enough but, of course, it's not wireless.
eng3 said:
I've got a Plantronics Voyager Legend. Within the same room (~20ft) it seems ok, but if it has to go through a wall (~30ft), it starts to break up. I once tried going up one floor and on the opposite side of the house (maybe 50ft at most) and it was really bad.
I figured that bluetooth in general wasn't that great.
I've never had an issue with the phone on me though.
I have more issues with my bluetooth mouse connected to my laptop
Click to expand...
Click to collapse
I've read a few threads were the Z5 was having trouble connecting to bluetooth in people's cars etc but I think my issue is with the headset because it doesn't actually work with any other phone either
I have a z1 compact, and I've always had bt issues with it across devices. I have a z5 compact arriving tomorrow, reading this isn't inspiring.
I use a sbh52, and it never quite worked right with sony, but I think that was mostly due to the data channel stuff and how it interacted with the app for email alerts and other socket stuff that uses raw serial protocols to communicate. I've at times had 4-5 different serial devices attached to the phone, and none of them are happy when doing so. The radio seems to become selective about who is actually working at a time, but the upstream consumers at the bluez socket layer seem unaware stuff isn't working.
I got a non-sony phone, a sharp aquos, and using it with my sbh52 without any sony software, and only that - it rocks actually, range and all. I felt a little bit bad I used to talk so much crap about it.
My biggest telltale of bluetooth serial dysfunction with my z1c was my google glass, which works entirely as both a persistent tethered device via bt, and a headset device. Data for glass via bt also refused to work if I disabled the headset kindly, so in other words bluetooth dysfunction ruined usability when mobile. Now I tether my glass to my tablet data that does no other bt, and seems to work pretty dandy.
It seems more of a bluetooth stack issue as a whole, either between google and/or firmware vendors, and if my z5 gives me issues too, I'll just need to find a more "dumb" headset.
---------- Post added at 10:31 AM ---------- Previous post was at 10:26 AM ----------
I started watching catlog (log reader) when using my glass and headset troubleshooting, and would suggest doing so too.
I would always see "innocuous" looking messages about the bt, but nothing seemed to ever really "break". I'd see disconnects and reconnects, when one device or the other wouldn't/couldn't connect, seemed at the radio level though as the headset would just give up trying to connect.
Happened the same to me too. Xperia z5c+sbh80. The audio is kinda lagging whenever I put in my pocket. But, I have read somewhere in xda post that somebody claimed it might related with stamina mode configuration (solution given: put audio setting into exception list) and it might related to activity on the fingerprint scanner as well (really? solution given: try to avoid any contact on the fingerprint scanner because z5c try to initiate vibration mode while the audio is still playing). I have try both solutions, and yeah, there are little bit less lagging activity.
I'm using Sony SBH-80 as well, and it works perfect. I'm listening about 2-3h music/day, loads of calls through SBH80, and it works fine. Indeed, sometimes it disconnects automatically (usually when I'm using facebook call and I receive an email or something like that). On my S6 dual sim didn't happened that, but I can live with that. Sorry guys to hear that you have issues with that, on my side it's fine.
Late reply guys sorry.
mbutash said:
I have a z1 compact, and I've always had bt issues with it across devices. I have a z5 compact arriving tomorrow, reading this isn't inspiring. .
Click to expand...
Click to collapse
So does the Z5 compact work with your headset then? They seem to release cool devices, update to a later version of android, it ends up not working properly and they pretty much just forget about it.
hazeem89 said:
Happened the same to me too. Xperia z5c+sbh80. The audio is kinda lagging whenever I put in my pocket. But, I have read somewhere in xda post that somebody claimed it might related with stamina mode configuration (solution given: put audio setting into exception list) and it might related to activity on the fingerprint scanner as well (really? solution given: try to avoid any contact on the fingerprint scanner because z5c try to initiate vibration mode while the audio is still playing). I have try both solutions, and yeah, there are little bit less lagging activity.
Click to expand...
Click to collapse
I don't have stamina mode on (reduces performaces WAY too much... like 5 seconds to open an app...unacceptable) but yeah I too have notices weird distortion effects when I receive a facebook message.
ady_uaic said:
I'm using Sony SBH-80 as well, and it works perfect. I'm listening about 2-3h music/day, loads of calls through SBH80, and it works fine. Indeed, sometimes it disconnects automatically (usually when I'm using facebook call and I receive an email or something like that). On my S6 dual sim didn't happened that, but I can live with that. Sorry guys to hear that you have issues with that, on my side it's fine.
Click to expand...
Click to collapse
Ah lucky you! I guess I'll wait for my replacement and see what's up :fingers-crossed:
theprince1991 said:
Late reply guys sorry.
So does the Z5 compact work with your headset then? They seem to release cool devices, update to a later version of android, it ends up not working properly and they pretty much just forget about it.
Click to expand...
Click to collapse
Yes! My SBH52 was absolute crap with my z1c (random disconnects, sound levels, just never connecting), with a Sony original rom, Cyanogen10-11, any kernel/rom I tried. With my z5c, my SBH52 works dandy, even with the sony app installed for the data link, as well as my SBH60's that came with the z5c as a Clove special. Need to resurrect my jawbone, everyone hated it I spoke to prior, now I'm curious about it too.
Oddly, my friend just upgraded too, didn't want to spend the extra for a z5c, so got a used z3c instead, and has a lot of issues with his bluetooth as well. Mine was more disconnections, devices fighting over connections, but his seems to be just simple horrible quality, like noise entering in when used, so not sure if it's bad software or bad phy bt chip or a bunk build.prop on it. Sound always required a lot of tweaking on my z1c, it was useless without root and hacking to fix the crap sony rom build or a *good* 3rd party rom, so maybe it as well.
Range-wise, I've used the SBH52's with my phone upstairs on my desk, and walking downstairs about 30 feet away and through a hall/wall. The SBH60 has much less range I've found, 20 feet away and down the hall same level codec sound comes unglued.
theprince1991 said:
I don't have stamina mode on (reduces performaces WAY too much... like 5 seconds to open an app...unacceptable) but yeah I too have notices weird distortion effects when I receive a facebook message.
Click to expand...
Click to collapse
I don't ever use stamina modes... My battery life is/was always crap on my z1c (~6-8hr), as I collect a bunch of push imap accounts with aquamail, multiple gmail accounts, lots of system level apps, so it's almost expected my battery life to be nil. I've been a bit more pleasantly surprised with the z5c with most everything from my z1c loaded (~10-15hr), the battery life is still better, but the z1c was also ~3yr old with original battery.
theprince1991 said:
Ah lucky you! I guess I'll wait for my replacement and see what's up :fingers-crossed:
Click to expand...
Click to collapse
They *did* have the whole headphone connection issue on the z3c, really don't know how much of those sorts of things come down to maybe bad connectors internally. Doesn't seem to matter if you're apple or sony, us or china, sh*t happens.
My only impetus for upgrade was I noticed I had some discoloration on my z1c lcd, and my phone now had a noticeable curve in the middle (think lg flex) after apparently sitting on it the wrong way, so replacing it before it just died was key. So far I'm happier with the z5c. as thus far "everything works", including sound levels that were always an issue with the z1c too (bad Sony), and especially bluetooth function. The fingerprint reader unlock convenience is awesome, and I'm looking forward to trying payments with it. I came across the z5 drm restore now, so it's rooting time, and it's going to get even better once I can remove nauseating ads with an adblock means, and using xprivacy again since since disables app privacy (gee, thanks big brother).

LG g5 a2dp problems?

So I bought a g5, and I'm loving it so far. Except for 2 things:
A. I seem to have received a bad battery with my phone, as it doesn't charge all the way on a non quick charge charger, and if I reboot, I lose about 10-20% battery regularly.
B. If I use my Bluetooth headphones (Sony mdr-zx770bn) in a2dp mode, I get random skips and drops of signal. Very annoying when listening to music. This happens with both my headphones and my Bluetooth car stereo. It's not location based, as it happens at work and at home.
I think I may have got a bad phone, because when it drops the Bluetooth signal, it drops both wifi and mobile data as well.
Anyone have similar problems or suggestions? I really don't want to have to exchange the phone, because I ordered it online so it'd be a pain to do.
Sounds like you got one of those 1% failures. Better swap it out!
Definitely.....I have same issue with first phone....now on second and evrythig is good
Sent from my LG-H830 using XDA-Developers mobile app
straxxus said:
So I bought a g5, and I'm loving it so far. Except for 2 things:
A. I seem to have received a bad battery with my phone, as it doesn't charge all the way on a non quick charge charger, and if I reboot, I lose about 10-20% battery regularly.
B. If I use my Bluetooth headphones (Sony mdr-zx770bn) in a2dp mode, I get random skips and drops of signal. Very annoying when listening to music. This happens with both my headphones and my Bluetooth car stereo. It's not location based, as it happens at work and at home.
I think I may have got a bad phone, because when it drops the Bluetooth signal, it drops both wifi and mobile data as well.
Anyone have similar problems or suggestions? I really don't want to have to exchange the phone, because I ordered it online so it'd be a pain to do.
Click to expand...
Click to collapse
I have similar problem with A2DP streaming - random drops of sound every few minutes. No problem with other sources (I used many other phones before) . Additonally sound (voice) during calls is distored. This is so annoying. Apart from that issues G5 seems to be great phone.
Did you manage to solve the problem? Swap, other way?

marshmallow Bluetooth problem

Ive started having crackling sounds with Bluetooth Anyone else having those issues? unrooted Vs990 running marshmallow, Nova beta
If there is one thing that has seriously troubled me with this phone it is the bluetooth performance. About every 2-3 months mine seems to degrade. It gets to the point where if any other data signal is happening (running another app, email downloading in the background, etc) while I'm streaming music over bluetooth it cuts out, stutters, crackles, etc. This even occurs if my music is on my SD card and not coming over a data connection.
If I do a factory reset it completely clears it up and I have no issues for about 2 months, at which point the degrading starts again and within a month gets so bad again I have to do another factory reset.
I have the same issue... Extremely frustrating as I use bluetooth headphones and speakers and both have the same problem.
I actually have zero BT issues with this phone. I had to get rid of my n6 due to BT problems so i understand the frustration but i seem to ne free of this. I use BT all day every day
After doing some research I came across a small blurb in reddit where someone fixed a Samsung with a similar problem. Followed the rabbit hole to battery optimization and it seems to fixed my problems. Here's my posted solution. http://forum.xda-developers.com/lg-v10/help/marshmallow-blue-tooth-problems-solved-t3409943/page1

Bluetooth call quality very bad

Hello Guys,
i am an owner of a Mate 20 Pro for about 2 weeks now and i am quite pleased with the device , specially battery and charging is like nothing i have ever seen on android.
my only problem with the device is Bluetooth calling quality. I used to have a galaxy S7 and was using it with my car android unit (a PX3 from seicane) and my AM61(huawei sports buds) without issues , once i changed to mate 20 pro i started getting complains from the people i called that they were not hearing me very well , most of the times i have to repeat my self quite a lot for someone to understand what i am saying.
i have tried numerous things, ie turn off // on VoLTE/WIFIcalling , factory resetting but still have the same issue. I am a bit desperate here since i spend a lot of time in my car and also use by earbuds during my workouts and its been quite frustrating. Also as far as listening from my bluetooth goes everything is superb , both hearing my caller and music.
My wired earbuds work flawlessly and of course the same goes for when i am talking directly from the phone. I am in Europe currently my firmware is 9.0.0.146.
To tell you the truth i am convinced it is a firmware issue and i will wait till the next upgrade , if this isn't resolve in the next update i will probably visit Huawei service center.
Also there is the chance that since my bluetooth devices are not bluetooth 5.0 there may be some incompatibility with mate 20 pro but there shouldn't be right ?
Anyway if you have some similar experience or even better any suggestions i am all ears.
I know people hate to hear this but I would say it's the devices you're using. I had much more issues with my Note 9 than I do with the Mate 20 pro on bluetooth.
With the car, maybe its the phone though using the phones mic instead of the car mic? This issue might be the phone.
Try and contact Huawei, they might patch it.
Hi Jonathan , i would go with the device as well if it wasn't for the fact that both my devices seem to have an issue with mate 20 pro, they were working perfectly(well nothing is perfect) till the day i stopped using my S7.
Anyway just wanted to know if i am the only one with issues since(might be a hardware issue) or if other people have the same issue(firmware, software) that may be solved in the future or maybe if anyone is using a specific bluetooth device with their mate 20 pro that works correctly , maybe i could give it a try, although i was quite happy with AM61 , i have gone through 3 pairs in the last year(i tend to loose them easily), but they are quite impressive for their price.
I am teriffied to have to go to something like the freebuds, or airpod style earbuds, lossing those will make a dent in my wallet
Hello
I am having the same problem with exactly the same earbuds am61
With mate 20 pro
Can someone suggest a decent headphone pair that works well with mate 20 pro. I have AM61 and a PX3 car stereo and both of them have the call quality issue, i was in .153 and the issue was better , now i am on .187 and it is even worse. I have a bluetooth 3.0 plantronics M50 that is working fine with the phone so this is no hardware issue.
I am looking for something that i can use for my workouts and my calls nothing special. i have found these on amazon maybe someone that has them can tell me if they work fine :
https://www.amazon.de/Soundcore-Akk...UTF8&qid=1550522072&sr=1-5&keywords=soundcore
i am looking for something at the price range of 30-60 euro, maybe a little more if they are really worth it.
xalaros said:
Can someone suggest a decent headphone pair that works well with mate 20 pro. I have AM61 and a PX3 car stereo and both of them have the call quality issue, i was in .153 and the issue was better , now i am on .187 and it is even worse. I have a bluetooth 3.0 plantronics M50 that is working fine with the phone so this is no hardware issue.
I am looking for something that i can use for my workouts and my calls nothing special. i have found these on amazon maybe someone that has them can tell me if they work fine :
https://www.amazon.de/Soundcore-Akk...UTF8&qid=1550522072&sr=1-5&keywords=soundcore
i am looking for something at the price range of 30-60 euro, maybe a little more if they are really worth it.
Click to expand...
Click to collapse
I know its more than your budget but I use the bose soundsport free which are excellent and work with no problems with this phone.
Sent from LYA LYA Ya Bums on Fire
Happy to report that. 201 fixed my bluetooth issues for the most part, my callers report that call quality is tolerable both from my car Bluetooth as well as my am61 earphones. Will test further in the next few days.
Same issue here - On 9.0.0.187
Volkswagen Golf 7 2016
Voice sounds like its lagging and like metallic treble
Also i notice with Spotify will streaming music that the display unit is out of sync with what i am listening
It shows the title of the previous song that i have listen not the current one
Its like it cannot sync correctly
cyphex said:
Same issue here - On 9.0.0.187
Volkswagen Golf 7 2016
Voice sounds like its lagging and like metallic treble
Also i notice with Spotify will streaming music that the display unit is out of sync with what i am listening
It shows the title of the previous song that i have listen not the current one
Its like it cannot sync correctly
Click to expand...
Click to collapse
At 9.0.0.210 now and although the problem seems to be a lot better it is not fixed. Main issue now is when the hotspot is on and you are sharing data bluetooth call quality is very bad.
Also i have noticed that when sharing data and stream music with A2DP over bluetooth you get skips in music , and no it is not my data connection. i am taking the same roads to work as when i had my S7 and had no issues there.
Well you can't have it all i guess, to tell you the truth since i am a heavy bluetooth user i am thinking of selling it and buying an S10 but going back to sammy is very difficult for me, i was a sammy user for the last 4-5 years both for tablets and phones and although the devices were great after 6-9 months i had lag issues and battery problems, i replaced my S7 after 2.5 years because pressing the call button took 5 seconds to actually start dialing and had to charge the battery 3 times a day. My tab S3 takes about 10 seconds to wake up in the morning and lags like hell even after doing a factory reset.
I am starting to think that Apples overpriced s***tphones are not a bad idea after all
xalaros said:
At 9.0.0.210 now and although the problem seems to be a lot better it is not fixed. Main issue now is when the hotspot is on and you are sharing data bluetooth call quality is very bad.
Also i have noticed that when sharing data and stream music with A2DP over bluetooth you get skips in music , and no it is not my data connection. i am taking the same roads to work as when i had my S7 and had no issues there.
Well you can't have it all i guess, to tell you the truth since i am a heavy bluetooth user i am thinking of selling it and buying an S10 but going back to sammy is very difficult for me, i was a sammy user for the last 4-5 years both for tablets and phones and although the devices were great after 6-9 months i had lag issues and battery problems, i replaced my S7 after 2.5 years because pressing the call button took 5 seconds to actually start dialing and had to charge the battery 3 times a day. My tab S3 takes about 10 seconds to wake up in the morning and lags like hell even after doing a factory reset.
I am starting to think that Apples overpriced s***tphones are not a bad idea after all
Click to expand...
Click to collapse
Γεία σου χαλαρέ! To tell you the truth i am thinking the same
Maybe not a S10 but something else..
My only issue with Samsung is the rate of the upgrades. S10 comes with Pie and i am guessing that it will get Q a bit before S11 comes out! xD
Same issue with p30 pro with latest updates. S10 plus worked fine, but since i have p30 pro, people are complaining they can hear me just like in water

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