After a few days the microphone of my new realme 6 stopped working. At first it worked perfectly and then it just stopped. I can not make recordings, voice messages, I am not heard when I call... All you hear are some cracks. I tried already a few things like factory reset, disabling 'hey google' ... I want to try to boot in safe mode but I keep failing.
Does anyone have a solution?
Meanwhile I try to get help from realme aswel but they are so slow and not very helpful so far..
Karenv said:
After a few days the microphone of my new realme 6 stopped working. At first it worked perfectly and then it just stopped. I can not make recordings, voice messages, I am not heard when I call... All you hear are some cracks. I tried already a few things like factory reset, disabling 'hey google' ... I want to try to boot in safe mode but I keep failing.
Does anyone have a solution?
Meanwhile I try to get help from realme aswel but they are so slow and not very helpful so far..
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Click to collapse
Hm.. Strange I am using this devices for more than 2 months I pre-ordered it I am not having any similar issue might be a device fault. Keep calm and wait for the support or replace your device(which is a good option)
Maybe this is due to dust stuck on the mic hole, or there is a short circuit on the mic because of conductor dust, or the mic connection to the circuit board got loose, or the mic itself broken.
---------- Post added at 12:15 PM ---------- Previous post was at 12:13 PM ----------
But i think it was the mic glue are not applied properly, so its loose and the copper wire for the mic got loose and will make cracking sound.
BeaterHellfire said:
Hm.. Strange I am using this devices for more than 2 months I pre-ordered it I am not having any similar issue might be a device fault. Keep calm and wait for the support or replace your device(which is a good option)
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? Hahaha i would of done that already if i were you ?
Related
Evening Everyone,
So I have been using these forums as a source of information for quite some time now, however no amount of browsing has solved my issue so It's now my time to start a thread.
I have been using my TFP for Skype for a while now and it's always been fine, but suddenly my microphone has stopped working both on Skype and double checked on the built in voice recorder. There is no sound at all being detected by my microphone.
I wondered if any of you have had a similar problem and if it's a known issue or could someone help Me?
Thanks in advance
Dav3
I hope you did not reset your Prime by inserting a thin object into the microphone hole, I've heard this can actually damage it.
roccodaone said:
I hope you did not reset your Prime by inserting a thin object into the microphone hole, I've heard this can actually damage it.
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You think that is strange?
JoeyLe said:
You think that is strange?
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No, not really, but I'm always cautious when it comes to those 'user experience stories'
roccodaone said:
I hope you did not reset your Prime by inserting a thin object into the microphone hole, I've heard this can actually damage it.
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I lold.
Sent from my PG86100 using xda premium
My mic has stopped working too. I know it worked before with google search. .
And... after a cold boot the mic now works. Well thats nice.
Has no one else seen this issue? The mic stopped working until the tablet was rebooted? Dav3--Uk, did your mic start working after you rebooted?
I have something like this that I cannot solve for months now. I sent mine in for RMA and they never fix it. Mic works for only 1 app (built in "Sound Recorder" app). Everything else from Skype, to Google voice search, to Google voice typing for super note, they are not working at all.
I try to email Gary on here but haven't heard a reply in weeks. If anyone encounter this problem and know how to fix it, please give me some advice. Although wise I'm basically giving up on this tablet. There are so much problems with it and this is one of the major ones.
r0ck0 said:
Has no one else seen this issue? The mic stopped working until the tablet was rebooted? Dav3--Uk, did your mic start working after you rebooted?
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It did this for me before stopping again. I had called the techs and they had me do the reboot which it started working for a short period of time then crapped out. I believe the way I was holding it pinched the microphone and temporarily fixed the connection.
Soon nothing I could do would fix it and I had to send it in for RMA (got a new one).
Yep...I broke the microphone trying to do a reset
roccodaone said:
I hope you did not reset your Prime by inserting a thin object into the microphone hole, I've heard this can actually damage it.
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Click to collapse
Hanging my head in shame...I did
I'm probably going to wait and see if I can get a replacement module for the microphone. Also noticed I no longer have the flash working either and from what it appears in TechRepublic's tear-down photos, the microphone and flash seem to be on the same board.
In hindsight, should have read the manual so to speak. On the other hand, they could have distinguished the microphone port with two holes instead of one.
Gene
This issue has suddenly appeared. I have tried stock rom (nordic) CM9 and different aosp roms and also different modems, but the problem always returns after half a day or something.
So I can factory reset my phone, make a couple of calls and everythings fine for awhile but then suddenly no one can hear me during calls. I mean there is no sound at all, dont think the mic is turned on. The sound can start to get poor (like im on speaker and far away from the phone) til it doesnt work at all.
I have testet the microphones using voice recorder and taking a video and everything works fine, so i refuse to belive that the mic is faulty. Although its even weirder that the problem still persists after multiple full wipes (format system, cache, data, dalvik) different roms. Probably flashed stock rom with odin 3 times now and the problem is still there. I am now running fully stock non rooted, ive reset the custom binary counter and im ready to send the phone in for repair.
Unless the community can help me out ? any replies are appreciated!
Thanks!
Note that I can still hear the other person but he cant hear me. Switching to speaker and it all works fine ?!?!
What happends when i switch to speaker? does the phone switch microphones aswell? I understand that theres a mic on the top and bottom.
fliptrick said:
Note that I can still hear the other person but he cant hear me. Switching to speaker and it all works fine ?!?!
What happends when i switch to speaker? does the phone switch microphones aswell? I understand that theres a mic on the top and bottom.
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Yes. Regular voice calls use the lower mic, speakerphone uses the top mic. So it sounds like either something is blocking the lower mic, or the lower mic has failed. If you're comfortable opening the phone up yourself, you can try re-seating the rubber housing that is on the lower mic yourself. If not, take it to a service center.
Returned from repair
So guys I received med phone back from repair yesterday and the following parts have been replaced:
Module-RCV+MOT+MIC+E/Jack FPCB (GT_I9100)
ASSY ETC-SUB FPCB (GT_I9100)
And guess what, the problem still persists, my first phone call worked fine, but then the second call failed just like before?!?!!?
Is it possible that there is another hardware fault thats causing this?
fliptrick said:
So guys I received med phone back from repair yesterday and the following parts have been replaced:
Module-RCV+MOT+MIC+E/Jack FPCB (GT_I9100)
ASSY ETC-SUB FPCB (GT_I9100)
And guess what, the problem still persists, my first phone call worked fine, but then the second call failed just like before?!?!!?
Is it possible that there is another hardware fault thats causing this?
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Click to collapse
Bump..... anyone???
Hmm. Maybe the rubber housing on the mic slipped after the first call, and is now blocking the mic. Or the part failed again. Or did you maybe put a case on the phone after the first call?
Holla fellows, on my LG G5 I am facing a very bizarre issue. When I activate my speakers my microphone stops working. when on earpiece they work like a charm. Also microphone didn't work when used my other applications like skype or hangout, but while using earpiece they are perfectly fine. Anyone else got this issue on G5 or anyother device ? Any suggestion or advice is greatly appreciated.
I'm having the same issue. Literally just got the phone 4 days ago. Pretty happy about it. Have you reset?
jkieffer46 said:
I'm having the same issue. Literally just got the phone 4 days ago. Pretty happy about it. Have you reset?
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Yes, I tried resetting via backup and restore under settings menu
Reset mine and thought about the mic being housed in the battery holder bottom part. Why not take it out and clean connections....mic works great now. Dunno if from reset or alcohol cleaning connections. Give it a shot.
Same here i purchased the phone on 5-5-16 it will reboot on its own almost everyday till 5-19-16 when it completly just gave up and wouldn't turn on. So i went to tmobile and they replaced it for a new one. But now the replacement gave up yesterday 5-28-16. It has managed to turned on once but the device was too hot that i turned it off to cool it down and it wont turn on anymore. Sucks that is long weekend and i wont be getting s replacement soon.
I too am having this issue, however mine has one other weird glitch. If i put the phone on speakerphone and talk into th phone like normal (phone up to my ear) i can hear myself in the phones speaker faintly and the mute button does no work at all. Works fine on normal mode but not on speakerphone. To me this is a software issue vs hardware issue, I bought the phone second hand so I dont really have any warranty. Anyone have anything to offer up to try? Ive tried a different battery module base and no luck, same issues. Its almost like the phone needs a entire reflash done to it. Other then this issue the phone rocks.
The phone is a Canadian H831 model.
I had similar issue with older device. Read on some thread and they suggest disable Google now. It worked for that device. I am not sure if it will for you guys?
Sent from my LG G5 using XDA Labs
kingzslayer said:
Holla fellows, on my LG G5 I am facing a very bizarre issue. When I activate my speakers my microphone stops working. when on earpiece they work like a charm. Also microphone didn't work when used my other applications like skype or hangout, but while using earpiece they are perfectly fine. Anyone else got this issue on G5 or anyother device ? Any suggestion or advice is greatly appreciated.
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How are you resolve this problem? New phone from box I have some problems Model LG G5 H820 AT&T
Deleted.
I had the same problem a while ago, here's my fix, hope it helps
https://forum.xda-developers.com/lg...-mode-call-t3565646/post71243431#post71243431
Thanks for the link @marac1993 will check
I had the same problem. It turned out to be a "hardware" thing. There are two microphones, one at the bottom of the phone which works when on earpiece, and the second one on the top of the phone (above earpiece) which works when on speaker mode. I cleaned the first one several times without noticing there is a second one on the top. It turned out that the second microphone was blocked by some dirt. I cleaned it and now it works like a harm when on speaker mode.
This morning when I was playing music the speaker buzzed for about a minute and after that it stopped working. Earphones are working .when I call someone I can hear them well but when I enable speaker there is no sound . There is no audio on games and apps
I'm currently on vnai's lineage os . Device :xt1521
Sorry for my bad English
oppodi said:
This morning when I was playing music the speaker buzzed for about a minute and after that it stopped working. Earphones are working .when I call someone I can hear them well but when I enable speaker there is no sound . There is no audio on games and apps
I'm currently on vnai's lineage os . Device :xt1521
Sorry for my bad English
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First you can try wiping your cache and rebooting your phone, then only then try hitting the back of your phone but not too hard.
This is a common problem that has been seen.
RagedElimanator said:
First you can try wiping your cache and rebooting your phone, then only then try hitting the back of your phone but not too hard.
This is a common problem that has been seen.
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During a call too speakers but working but if I disable speaker during call I can hear them
Tried multiple ROMs
oppodi said:
During a call too speakers but working but if I disable speaker during call I can hear them
Tried multiple ROMs
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So you can't put the call on speaker or your speaker doesn't work at all.
RagedElimanator said:
So you can't put the call on speaker or your speaker doesn't work at all.
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Click to collapse
The speaker doesn't work at all except during call
I think there is another speaker that activates during call
If I enable speaker mode on a call then also no audio
Earphones work fine
Tried many roms
oppodi said:
The speaker doesn't work at all except during call
I think there is another speaker that activates during call
If I enable speaker mode on a call then also no audio
Earphones work fine
Tried many roms
Click to expand...
Click to collapse
If your willing to you can slap the back of your phone( I have done this when my speaker didn't work) don't do it too hard though then your audio should kick back in.
RagedElimanator said:
If your willing to you can slap the back of your phone( I have done this when my speaker didn't work) don't do it too hard though then your audio should kick back in.
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Last night I tried slapping and hitting slow and hard on the back of phone still no response
H
oppodi said:
Last night I tried slapping and hitting slow and hard on the back of phone still no response
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If you want you I can send you a article which talks about the issue in this phone because maybe there is something there.
---------- Post added at 12:11 PM ---------- Previous post was at 12:07 PM ----------
oppodi said:
Last night I tried slapping and hitting slow and hard on the back of phone still no response
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Click to collapse
Before I send you that I can give you one last tip you can try plugging in your headphones then going to the sound settings and moving the ringer slider and finally removing your headphones.
RagedElimanator said:
H
If you want you I can send you a article which talks about the issue in this phone because maybe there is something there.
---------- Post added at 12:11 PM ---------- Previous post was at 12:07 PM ----------
Before I send you that I can give you one last tip you can try plugging in your headphones then going to the sound settings and moving the ringer slider and finally removing your headphones.
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Tried that no use
I had exactly same problem, so I slapped my phone few times bacause nothing else seemed to work. At first there was no effect, but one minute later my sister called me and boom! - speakers work again.
qalix said:
I had exactly same problem, so I slapped my phone few times bacause nothing else seemed to work. At first there was no effect, but one minute later my sister called me and boom! - speakers work again.
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Not working for me and where exactly did you slap?
Top or bottom of phone?
oppodi said:
Not working for me and where exactly did you slap?
Top or bottom of phone?
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Click to collapse
Top, near the speaker.
Still not working
I need to know if there are 2 speakers in this phone, like one loud speaker and another earpiece
As I can only hear audio only during calls not on other apps
i had same problem, what i did to get them working was smacking the back on the phone ( lower half on the back) with my hand
chwads2k8 said:
i had same problem, what i did to get them working was smacking the back on the phone ( lower half on the back) with my hand
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Not working bro
oppodi said:
Not working bro
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Click to collapse
Is speaker still not working? If so slap the upper top back of the phone with my which is parallel to the speaker and every few times try increasing volume to see if you can hear something. You got to slap it a little hard to make it work.
RagedElimanator said:
Is speaker still not working? If so slap the upper top back of the phone with my which is parallel to the speaker and every few times try increasing volume to see if you can hear something. You got to slap it a little hard to make it work.
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Nope
oppodi said:
Nope
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Well if it works in calls but doesn't work elsewhere then something must be blocking it from that. What you could try is something like a reset.
RagedElimanator said:
Well if it works in calls but doesn't work elsewhere then something must be blocking it from that. What you could try is something like a reset.
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Click to collapse
Tried many roms and reseted a couple of times and still it's the same
Hello everyone
Guys I don't know what happened to my pixel 6, no one can hear me on a call only on speakerphone ! I didn't make any changes, the problem happened with all apps, WhatsApp, telegram, phone, Snapchat, recorder ... etc
I've tried some troubleshooting like enable microphone access in privacy, Safe mode, and finally i did a factory reset, but nothing help !
Please help me.
Thanks.
I had this problem and as my Pixel came from the UK and in my country there is no support or guarantee I had to do whatever it took to resolve it. This problem occurs on some Pixel, the microphone deforms and stops working. The solution: Fit your mouth as close as you can to the microphone outlet, try to seal it, and blow hard. I'm serious. I did it once and it started to work a little bit, then I did it a second time and it totally fixed it. I never had that problem again. You can also use compressed air
adrienschmitz said:
I had this problem and as my Pixel came from the UK and in my country there is no support or guarantee I had to do whatever it took to resolve it. This problem occurs on some Pixel, the microphone deforms and stops working. The solution: Fit your mouth as close as you can to the microphone outlet, try to seal it, and blow hard. I'm serious. I did it once and it started to work a little bit, then I did it a second time and it totally fixed it. I never had that problem again. You can also use compressed air
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Doing this using my mouth it won't affect on any components but using compressed air there is a risk, and i did it with mouth i blew hard in charge port and the right slot where the mic existing, but no difference!
Up !
Up