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Rooted the phone then applied the OTA update and since then i keep getting a wifi error. Im currently out of the country so can't connect to sprint. Any ideas?
Anyone?
Sent from my GT-P7510 using Tapatalk
Yup, had this problem after applying this OTA.
When I click the checkbox to enable wifi, it just shows "error" and does not enable wifi.
A factory reset fixed it for me.
My wifi turns on and connect but won't give me any data
Sent from my MB855 using Tapatalk
The Atrix has a driver related issue that causes problems connecting to WiFi access points in certain countries. I'm pretty sure they have figured out a workaround over in the Atrix XDA section, sorry I don't have a link for you.
Hi,
My name is Fisher, I have the same problem, I have the phone in Australia and I updated over wifi then my wifi just says error underneath it, also 4G does not work. I can turn wifi on by first putting the phone into aeroplane mode then restarting and turning wifi on while still in aeroplane mode. I have managed to get all working occasionally by having aeroplane mode and wifi on, then going to system updates which are greyed out then turning off aeroplane mode by holding down the power button and when ive done that i have a second or so before the wifi dies to click motorola software update that is now not greyed and it sometimes kicks everything on;-)
I have tried factory resetting the phone 3 times and formatting internal sd on third time, did nothing.
Now i have some dmesg logs with the wifi under error, working in aeroplane mode and all working with my trick, so let me knowif u want them all.
I have a feeling the issue could be a sprint app or process that disables it, look at the access/security settings for sprint zone, it can control wifi, everything seems to be briefley activated when i start the phone in the notification bar then wifi and 4g die, so maybe a sprint process detects that the phone has not activated or something and kills wifi and 4g.
I have reported this on the motorola forum in the thread someone else started, look for " motorola photon wifi error" in google and it might be the first hit.
Fisher
fisher.grubb said:
Hi,
My name is Fisher, I have the same problem, I have the phone in Australia and I updated over wifi then my wifi just says error underneath it, also 4G does not work. I can turn wifi on by first putting the phone into aeroplane mode then restarting and turning wifi on while still in aeroplane mode. I have managed to get all working occasionally by having aeroplane mode and wifi on, then going to system updates which are greyed out then turning off aeroplane mode by holding down the power button and when ive done that i have a second or so before the wifi dies to click motorola software update that is now not greyed and it sometimes kicks everything on;-)
I have tried factory resetting the phone 3 times and formatting internal sd on third time, did nothing.
Now i have some dmesg logs with the wifi under error, working in aeroplane mode and all working with my trick, so let me knowif u want them all.
I have a feeling the issue could be a sprint app or process that disables it, look at the access/security settings for sprint zone, it can control wifi, everything seems to be briefley activated when i start the phone in the notification bar then wifi and 4g die, so maybe a sprint process detects that the phone has not activated or something and kills wifi and 4g.
I have reported this on the motorola forum in the thread someone else started, look for " motorola photon wifi error" in google and it might be the first hit.
Fisher
Click to expand...
Click to collapse
Sounds good. Ill give that a shot. Lemme know if you find out more
Mine is working fine, though today I turn WIFI off and my battery had a run away effect. The battery drained 30% in 10 min and the phone was at 116 degrees. It also rebooted itself twice but now it is fine and I turned wifi on and off a few times and no ill effect.
and yep I have the update.
Wifi ERROR after OTA update
hello everyone
i am not a US resident and i bought this amazing phone i am using Cellcom Israel Sim card
i just saw the firmware update,the update run smooth but after the reboot i try'd to turn Wifi on
and getting an ERROR.
try'd to reboot the phone - wifi not working
try'd to pull out the battery and restart - wifi not working
the only thing that works is when i restart the phone in AIRPLANE MODE the wifi works
but soon as i turn the AIRPLANE MODE off the wifi disconnected and cannot turn
it on again until turn back the AIRPLANE MODE again.
i do not using any data plan connection i dont have any...
what can i do??
Just do a factory reset. That will solve this problem.
Its a known problem. Lot of people are facing it after applying OTA. Just do factory reset and you should be fine.
Wifi ERROR after OTA update
hope you right...some pp'l that done this method complains that it didnt work
ohh shoot lets try!
its no go gives me an error when i need to activate the account via wifi.
this sux
Funkym0nkey said:
Just do a factory reset. That will solve this problem.
Its a known problem. Lot of people are facing it after applying OTA. Just do factory reset and you should be fine.
Click to expand...
Click to collapse
Factory reset doesnt do a thing bro
Hi, I had the same issue actually watch the router and say the wifi connect and then drop, i installed wifi manager and then for some reason it started working and i haven't had a issue since.
no sure why it did this but i also restarted the phone multiple times trying to get it syncing and it wouldn't until that program was installed then after i got connected i uninstalled the app and it still connects without the app
got installed "wifi manager" and again error "error enabling wifi"
Factory resetting does nothing for me, I even formatted the internal memory as well on the third time, the only way so far I have managed to turn wifi and 4g back on and also data as data seems disabled is by:
Enable aeroplane mode, restart and then enable wifi, then go to system updates and you will see the 3 options greyed out, disable aeroplane mode by holding down the power button then click on update motorola software and most of the time that has worked for me.
kc_sheets mentioned installing wifi manager, I have installed it but not restarted my phone as I've managed to get it all temporarily working and Ill test the wifi manager when I have to restart.
Let me know if anyone else can get them all working using my method.
For troubleshooting, I know dmesg is good and probably lsmod, what other linux info can help me find out what the issue it, I would not be surprised if sprint has done something to disable wifi, 4g and data as the phone starts up, but it looks like it only disables at the last minute, does anyones wifi connect as you start the phone up, I think mine may have done.
I'm hoping we can just rename the process or app that is the issue and have a non crippled phone what we paid good money for.
Fisher
just flashed the phone and guess what??
wifi working again!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! w000ttttttttttttttttt
----------------------
after reboot the wifi error starts again.
that means no luck
I'm also out of the States and I just started having wifi issues today. It would see the SSID, try to obtain IP, then fail. I just set a static IP, default gateway, etc... and that did the trick.
jomare711 said:
I'm also out of the States and I just started having wifi issues today. It would see the SSID, try to obtain IP, then fail. I just set a static IP, default gateway, etc... and that did the trick.
Click to expand...
Click to collapse
you dont have wifi problems,its your router problem
my problems are with the wifi connection its not even trying to connect or activated its getting an error when i press the wifi button.
Posted on motorolla forum:
Hey guys, same problem - briefly:
Sprint customer - overseas for the next 6 months,
1. OTA update successful, achieved over wifi
2. phone restarted, wifi connectivity lost "error" as with fisher and the rest
3. airplane mode allows wifi connection until GSM is connected again, at which point it gets knocked off
4. I /also/ fat fingered my phone during one of the restarts and had both wifi and GSM working, but it's my nature to test things, so i restarted and of course now it's gone.
5. I am not able to attempt wally's re-register with Sprint approach as I will be away from the states untill January
6. I tried the update sprint zone fix - no luck
7. I tried the disable roaming guards - same as fisher, some of them are green and grayed out, no luck
Thank you !
So my lumia 710 with the latest software has the following problem...
If my wifi is stopped and I'm trying to start it, it will tell me after few seconds 'no networks found' .
If I turn off the phone with turned on WIFI and then if I turn the phone on, it will find my wifi network, but if I turn wifi off it won't be able to find any networks until a new restart.
And the last case; If the phone goes into sleep while wifi was on , wifi section will get frozen until I remove the battery to force its restart.
Please, is this a software or a hardware problem? Is there a fix? Thank you
Reset the phone, lots of issues after upgrades
I reset it twice but nothing changed. So the short version of my problem is that WIFI will only work if it's started when phone starts.
After I stop it or the or the phone goes to sleep , it can not be started again without a reboot.
Did you reset it using the volume + camera + power buttons ?
neah I didn't know that combination. I gave it back to it's seller.
thank you for your time.
Hi,
This morning I randomly decided to update my firmware (as per Sony's incessant reminders). I updated to 17.1.1.A.0.402, as it was what Sony's updating app was telling me the latest firmware was. I updated as instructed on my tablet, wirelessly. The update was successful and totally uneventful -- no incidents whatsoever.
However, immediately after my update, my wifi dropped, and after that, I couldn't reconnect to *any* wifi network whatsoever. I toggled on/off, and the wifi would reconnect for a matter of seconds, maximum 2-3 minutes before dropping and never reconnecting again. To reconnect to wifi, I'd have to toggle off/on again and then would have seconds to try and load a page (but would never succeed)
So, I updated the firmware again, this time using the update application for the Mac since my tablet could no longer connect to wifi.
I successfully updated to 17.1.2.A.0.314.
Still the same wifi dropping and not coming back issues.
Then I tried "repairing" my software from the Mac, which I'm lead to believe erases everything and flashes with the most recent firmware.
Still had the same wifi issues.
Then I tried an erase/factory reset directly from the tablet.
I still have the same wifi issues, but they don't kick in within seconds anymore. Now after several minutes, the wifi will drop and not come back.
Any suggestions for a fix? I'm as of yet unrooted, and would like to remain that way if possible...
Thanks!
I would suggest a factory reset after flashing the update. Might solve your problem.
Before that you could try to delete your Wi-Fi and set it up again...
Vaetheran2107 said:
I would suggest a factory reset after flashing the update. Might solve your problem.
Before that you could try to delete your Wi-Fi and set it up again...
Click to expand...
Click to collapse
Thanks for your help
"Repairing" from this Mac app is flashing the update, correct? It erased and then flashed anyway. Had to set up the tablet like it was new. Is that not a factory reset?
In any case, I did a factory reset immediately afterwards, from the settings screen of the tablet, as mentioned above.
By "delete your wifi" do you mean "forget" the networks I'm trying to connect to? If so, I've done that many times, and have had to re set up my wifi networks anyway upon each factory reset/flash/erase.
So I think I tried what you suggested, and no dice, unless I've misunderstood?
Perhaps worth noting: I'm using the accompanying Sony Bluetooth keyboard.
Wifi seems to stick around a bit longer when Bluetooth is toggled off (no keyboard), though I could use the Sony keyboard before the update, no problem at all.
Yes that was what I ment.
Sorry it didn't help solving your problem.
Seems like you should call Sony.
It's the Bluetooth. Wifi and Bluetooth are on the same chip and won't work at the same time. It's a hardware fault with pretty much every Android system I've used. Turn off the Bluetooth and your wifi will be fine.
Thanks for your reply – though it was possible to use the bluetooth keyboard at the same time as wifi before the update.
Bluetooth keyboards would be pretty pointless if you couldn't use wifi at the same time as you use the keyboard, wouldn't they?
Between the Sony Xperia Z2 tablet, a Samsung Galaxy Tab S, and an iPad, I've used all with bluetooth keyboards + wifi without issues (until this firmware update on the Z2).
Use 5GHz Wifi, then the problem will be solved.
Sounds like you have been lucky so far and due to the small amount of data a bluetooth keyboard transmits. Bluetooth headphones are always transmitting as is wifi when watching hd youtube videos. They will always interfere with each other, but only every minute or so. Google the problem and you'll see its pretty universal.
heathr said:
Hi,
This morning I randomly decided to update my firmware (as per Sony's incessant reminders). I updated to 17.1.1.A.0.402, as it was what Sony's updating app was telling me the latest firmware was. I updated as instructed on my tablet, wirelessly. The update was successful and totally uneventful -- no incidents whatsoever.
However, immediately after my update, my wifi dropped, and after that, I couldn't reconnect to *any* wifi network whatsoever. I toggled on/off, and the wifi would reconnect for a matter of seconds, maximum 2-3 minutes before dropping and never reconnecting again. To reconnect to wifi, I'd have to toggle off/on again and then would have seconds to try and load a page (but would never succeed)
So, I updated the firmware again, this time using the update application for the Mac since my tablet could no longer connect to wifi.
I successfully updated to 17.1.2.A.0.314.
Still the same wifi dropping and not coming back issues.
Then I tried "repairing" my software from the Mac, which I'm lead to believe erases everything and flashes with the most recent firmware.
Still had the same wifi issues.
Then I tried an erase/factory reset directly from the tablet.
I still have the same wifi issues, but they don't kick in within seconds anymore. Now after several minutes, the wifi will drop and not come back.
Any suggestions for a fix? I'm as of yet unrooted, and would like to remain that way if possible...
Thanks!
Click to expand...
Click to collapse
I also have the problem but my tablet has 3 days of new it was working perfect the I update to 17.1.2.A.0.314 and the it kick me of the WiFi in the configuration it stays on obtaining IP address and never get it I have to restart the tablet and then the WiFi connect like nothing I turned off today I turn it on and the problem again appear >.< this time I restarted the modem and it worked.
So I don't have idea what happens first time restart the tablet work now restart the modem worked.
I will try changing to 5ghz to see if the problem it's solved or go to warranty it only has 3 days!!!
WiFi and bluetooth
Wing00w0 said:
I also have the problem but my tablet has 3 days of new it was working perfect the I update to 17.1.2.A.0.314 and the it kick me of the WiFi in the configuration it stays on obtaining IP address and never get it I have to restart the tablet and then the WiFi connect like nothing I turned off today I turn it on and the problem again appear >.< this time I restarted the modem and it worked.
So I don't have idea what happens first time restart the tablet work now restart the modem worked.
I will try changing to 5ghz to see if the problem it's solved or go to warranty it only has 3 days!!!
Click to expand...
Click to collapse
Hi, here's my experience with my Z2 tablet, unrooted. I too have had wifi problems: after using the tablet fine for a while, with a strong signal, the tablet drops out, then wifi access stalls whilst "Obtaining IP address". I sometimes use a Bluetooth Microsoft keyboard, but have had the wifi drop out when I have Bluetooth off.
The only reliable (so far) solution I have found is to move to a static IP address. Not ideal, and perhaps not much help when travelling, but an OK workaround for a home or other wifi network where you have admin access to the router.
Hope that helps. Apologies if my newbie post is naive.
So I know this topic has a few posts many a year or so old but I'm looking for a possible work around for this issue. Here's a background of what happened:
I have a rooted note 4 originally running cm12, I wanted to return to a stock build and when I did something happened (can't remember what) and my wifi stopped working it would click on them immediately off my first thought was kernel so I flashed a new one but didn't help I tried a different stock build 5.0.1 instead of 5.1.1 but still same issue. I went back to the cm12 and that seemed to work fine still, I looked for another stock build because I'm stubborn and flashed a different kernel than the previous ones I've tried. This seemed to fix my wifi issue at least for a day then back to the same issues. Anyway here's what I've been messing with to try and figure this out.
I'm focused around the file wpa_supplicant.conf as I've tried restarts and all that but that won't do anything. What I have noticed recently is when I don't have any networks saved in that file I can toggle airplane mode and try toggling wifi, after a few sometimes dozen attempts it comes on and works fine so long as it stays on. If I turn it off I have to restart my process of going into wpa_supplicant.conf>deleting my saved network>toggling airplane>then spamming wifi. As I'm able to repeat this it leads me to believe it's not hardware related, slim chance on loose cable, But if there's a way to prevent the system from auto saving a password that might help with a workaround. I've tried changing that files permissions as well as the ones in the system>etc>wifi folder but they get changed back
Anyway I'm still working on finding the root cause but will update if I find anything also tried deleting the wpa file and that works to after a restart but issue comes back and so does file which doesn't seem to me that its a corruption issue
Update:
So I somehow crashed my Samsung messenger app switch to hangouts and then back so decided to wipe my phone and refresh the OS. I factory reset then advanced wiped cache, dalvik, system and data. When it rebooted I tested the WiFi in the system setup and it worked fine I could turn it on and then off normally so I decided to continue setup once fully setup and no other apps installed I retested the WiFi. It worked fine I connected to an access point and it stayed connected I then forgot the network cycled wifi and tried again and again still worked so I let it sit and would test it throughout the day. About an hour or so later the problem reappeared which was odd. I did my old workaround deleting wpa_supplicant.conf and toggling wifi until it turns on. I got it to turn on and connect to my home WiFi and left it, so far I've kept my wifi on and it's stayed active for 24hours now and reconnects fine to my home router when I'm in range and back to lte when I'm away so right now it seems I can have wifi if I don't toggle it off. Still not sure what's causing this issue as since I'm currently using wifi to write this I don't see it as a hardware issue. After trying multiple kernels I don't see that as the cause either, although possible. Will keep messing around and update if I find anything further
Update 2: so far I've been able to keep my wifi working great as long as I keep it on and don't toggle it off. Doing this has kept it active and auto connecting to my home wifi for a week straight. I make sure to keep wifi I during sleep so it won't disconnect but it also seems to stay active through restarts which is great. This still leads me to believe it's software related and not hardware but not sure where the issue is.
Update 3:
So far I've just kept my wifi on while trying to find the issue. The only other issue I've come across was since my wifi is on 24/7 and auto connects if I want to use my lte instead i have to either turn off wifi or forget my home network which neither is an option. But I have found a solution:
I was able to add a shortcut to my home screen that actually disables the current wifi connection without disabling wifi and forgetting the password. To do this you must have Tasker just create a new task in second tab, I named mine disconnect wifi, click the plus sign and select "net", next select "wifi net" there is an option that says disconnect. Have that selected then go back and thats it,add in icon on bottom right to use as a shortcut. I've tested this and it works great one tap and it disconnects the wifi but keeps wifi turned on and if I want to re connect just go into WiFi settings and choose the one to connect to
Hi
After an OTA update my wifi is turning off when the phone sleeps (screen off) ; i tried every fix that i could find, router and phone reset, changed router, stopped all power optimizations on the phone, safe mode etc... nothing helps. My wifi stays on only if I'm not connected to a network; if I connect to any network and close the screen, after 1-2 minutes when i pick up the phone the wifi is stopped. I can start it again and connect but it's annoying.
I tried to use adb but I'm not sure if something in there is wrong and what to change, maybe someone can help me with those or some ideas.
PS: android pie csd4, not rooted.
usb_mass_storage_enabled=1
verifier_timeout=15000
vzw_network_lock=1
wait_for_debugger=0
webview_provider=com.android.chrome
wifi_display_on=0
wifi_max_dhcp_retry_count=9
wifi_networks_available_notification_on=1
wifi_num_of_switch_to_mobile_data_toggle=2
wifi_on=1
wifi_p2p_device_name=[Phone] Galaxy S9+
wifi_scan_always_enabled=1
wifi_sleep_policy=2
wifi_wakeup_enabled=0
wifi_watchdog_on=1
wifi_watchdog_poor_network_aggressive_mode_on=0
wifi_watchdog_poor_network_test_enabled=0
wifi_watchdog_version=589826
window_animation_scale=1.0
wireless_charging_started_sound=/system/media/audio/ui/ChargingStarted.ogg
zen_duration=0
zen_mode=0
zen_mode_config_etag=-1487042216
zen_settings_suggestion_viewed=0
zen_settings_updated=1
zram_enabled=1
The phone is in service, repaired on warranty ; they changed the motherboard, battery and charging port.
If you dont mind plz
How would we go about finding out if this has happened to my phone
deleted. wrong page.