https://www.androidcentral.com/surface-duo-usb-port-cracking
Thankfully has not happened to me.
This would be a non-issue if only they had crammed wireless charging inside it. I'm terrified now of this issue after seeing the reports online, especially because the port is directly attached to the main board, meaning any flexing that is causing cracking of the case is also likely causing cracking of the board.
Seen issues but not on my unit yet.
I'm gonna get a magnetic usbc cable to be sure
Mine has this too...warranty? What's the move I have a Crack already and it's never dropped
Mine has this too...warranty? What's the move I have a Crack already and it's never dropped
Related
the data connector on the missus' new phone is *way* too stiff. I'm convinced it's going to break at some point.
Is there anything that can be done to make it fit a little less snugly? i thought it'd get better over time but it hasn't so far...
I know what you mean, if you look on the back of the plug you will see a little dimple of metal sticking up that does the locking part. What I did was very carefully file it flat and now the plug just slips in easily, it is very small so be careful with filing it down.
mine broke indeed... it pulled out with the charger... ended up putting a new core in from a parts phone off ebay... had to unlock, etc though... good call with the filing...
did the exact same thing batfrog,but I used the rough edge of a flathead screwdriver.Whenever I get to open the phone I might go in there and put in some epoxy behind the connector for kicks....
Unless you are swinging the phone around your head like a lasso..the connector is way too tight..it almost seems like it was designed to break..planned obsolescence anyone?
Does anyone else have a bent silver boarder (champagne Prime) around the charging port? I have never dropped my tablet. I have only charged it once. It is still in the plastic lining that it came in, awaiting its case. I have no idea how it could have possibly been bent. I have heard of accidentally opening a case with the charging port cutout while still connected to the charger, but I don't have a case yet.
Yes, I have a dent at the charging port that didn't allow me to dock the Prime.
I have no idea how it was dented (I treat this thing like a baby), but I have ordered a hard case for it and now keep it docked when I put it in its soft case.
The metal around my charging port on the glass side got bent by the connector in the keyboard dock somehow. I've had it docked for about a week, took it out just now, saw it, and bent it back into place. Worrisome, but don't think it'll affect anything.
Sent from my Transformer Prime TF201 using Tapatalk
Dysrhythmic said:
Does anyone else have a bent silver boarder (champagne Prime) around the charging port? I have never dropped my tablet. I have only charged it once. It is still in the plastic lining that it came in, awaiting its case. I have no idea how it could have possibly been bent. I have heard of accidentally opening a case with the charging port cutout while still connected to the charger, but I don't have a case yet.
Click to expand...
Click to collapse
Yes, the prime, including the transformer have very thin piece of metal around charging port. If you stress it in anyway such as barely dropping it, it will bend at that place. Since it's so soft there, you can just bend it right back into place, but I would try not to drop it
Mine is on RMA because of a very thin piece of metal above the left dock, but below the glass was missing. I didn't drop it. I had it 4 days and just noticed it didn't quite look the same. With the way the undercarriage folds under I was more worried about pixels light bleed and all the other potential issues that I just didn't pay attention.
Wasn't dropped either, so we shall see what Asus says.
A case is on order lol.
Lol yet another quality issue...
Mine was bent after a day of using it, no dock, never charged
mine was bent from the moment i took it out of the box.. but it not bad so i didnt think of it too much..
Mine has this issue as well I already posted about it here.
http://forum.xda-developers.com/showthread.php?t=1445024
Mine too!
It must be caused by the dock. Mine has it too.
The prime I just RMA with Asus (screen issues) also has the metal near the glass on the charging port bent. Also the plastic cover on the USB comes off easily when pulling the usb out of the charger adapter.
Yeah I had this. I think though it was caused by the way i hold mine with my left hand in portrait mode. I carefully straightened it and try to be more careful!
Sent from my Transformer Prime TF201 using xda premium
Hi
having an issue where the aluminium plate around the magnetic charger is lifting up and starting to peel away after 9 months.
I'm not sure if this affects the "waterproofiness" of the phone, its just really annoying as it clicks back in every time i touch it.
Wondering if its happened to anyone else, or if it'd be covered under warranty/insurance? I'm assuming its gonna be classed as normal wear and tear
wallymcbride said:
Hi
having an issue where the aluminium plate around the magnetic charger is lifting up and starting to peel away after 9 months.
I'm not sure if this affects the "waterproofiness" of the phone, its just really annoying as it clicks back in every time i touch it.
Wondering if its happened to anyone else, or if it'd be covered under warranty/insurance? I'm assuming its gonna be classed as normal wear and tear
Click to expand...
Click to collapse
I've noticed wear & discoloration near my magnetic charging port. I haven't noticed it popping lose, as that may be something you want to have checked! Our one year anniversaries are near assuming you purchased your device during the opening release date for the US. I'll definitely keep a close eye on mine, as I did not purchase additional warranty!
I've read many horror stories about magnetic chargers tearing off the port from Z3's. I don't want to go there so I thought I ask if anyone had some DIY tricks to prevent such issues.
I have a cheap noname cable which has a decent magnet. It keeps the thing in place, the phone charges, but I have no idea if its strength is considered too strong or not. The phone is standing in a home made "dock" (an opened 8mm cassette case so probably doesn't really need that much adhesion to keep things attached.
My best idea is to fix the charging cable to the case so the stiff-ish cable holds up the head at level with the port. Then I'd file the magnet on the head until it's just enough to snap the head the right place when the phone is pushed against it. What do you think?
I bought a weaker magnetic that still took a bit of pull or wiggle to remove. Funny enough the magnetic charger itself broke, I just avoid them now
I've just compared the noname z3 mag cable to the one from the DK31 dock for the Z1: While their physical dimensions are exactly the same the 3rd party cable sports a decidedly stronger magnet.
It charges my Z1 fine, even from a PC usb port. (The DK31 doesn't have a limiter apparently so through it the phone tries to suck as much power as it can which makes the mobo turn off that USB port.)
I've just finished filing the magnet, now it's like an up side down arch, so has a curved valley in the middle, deep down to the level of the plastic casing. ~2mm (0.08 in) left untouched on both ends. It's keeps things in place roughly as strongly as the cable from a DK31 dock. And that is rather weak as the cable pushing against the table can twist off the head. Interestingly since the magnet now has two "feet" at the ends and is not a continuous surface it comes off more "softly", more gradually, kind of rolls off as opposed to the DK31 cable which you pull pull and suddenly the whole thing fully pops off.
I tried and the 3rd party cable fits nicely in the DK31 box. The only thing preventing me from using it to charge the Z3 is that the holder insert is 2mm too wide. It shouldn't be too much of a problem gluing textile in there to secure the phone but for now I'll see how the weakened head works just lying on the table.
Hey guys.. I know this z ultra thread is almost dead and i might not get help, but i am gonna give it a try anyway.
So the story is.. last year i kept my xperia z ultra in my laptop bag and after half an hour when i checked the screen had a little line(crack) in the middle of the screen from one end to the other.
The phone turns on. I can see the display but it doesnt recognise my touches. and it randomly keeps on launching apps and touching screen here and there.
I would like to ask what exactly went wrong here.
some of my friends had this phone and their's were working even after cracked screens.
Can i replace the screen? and is it worth spending on this phone now?
iamvashisht said:
Hey guys.. I know this z ultra thread is almost dead and i might not get help, but i am gonna give it a try anyway.
So the story is.. last year i kept my xperia z ultra in my laptop bag and after half an hour when i checked the screen had a little line(crack) in the middle of the screen from one end to the other.
The phone turns on. I can see the display but it doesnt recognise my touches. and it randomly keeps on launching apps and touching screen here and there.
I would like to ask what exactly went wrong here.
some of my friends had this phone and their's were working even after cracked screens.
Can i replace the screen? and is it worth spending on this phone now?
Click to expand...
Click to collapse
I had the same thing happen to me over 2 years ago. I finally got around to fixing it, because I was weary of bad LCD screens and I wanted to do it on the cheap.
I bought one from AliExpress and can confirm it is an OEM LCD panel. Only $36. Arrived in 3 weeks and it works like it did before, minus the waterproofing of course. In fact, this seller is all about OEM, good place for other devices as well.
Here is the link (I can't post links right now so it needs to be copied): goo.gl/et1vd6
I'd say it's worth it. It makes for a good backup phone and mini tablet for when you don't want to bring a tablet.
lilracerboi said:
I had the same thing happen to me over 2 years ago. I finally got around to fixing it, because I was weary of bad LCD screens and I wanted to do it on the cheap.
I bought one from AliExpress and can confirm it is an OEM LCD panel. Only $36. Arrived in 3 weeks and it works like it did before, minus the waterproofing of course. In fact, this seller is all about OEM, good place for other devices as well.
Here is the link (I can't post links right now so it needs to be copied): goo.gl/et1vd6
I'd say it's worth it. It makes for a good backup phone and mini tablet for when you don't want to bring a tablet.
Click to expand...
Click to collapse
WOW that is cheap! To bad its not available anymore..
If I buy a new phone and this is no longer my primary phone I might change the screen and frame!
My chassis is cracked in half both at the sim slot due to its being so thin there and at the ear plug.
And my usb port is is not working cause of pin 1 that came loose that I soldered once but it came loose again so I ordered a new connector to be replaced completely.
The pins has started to move around due to wear in the plastic inside the connector so when I connect a usb cable it will tweak the pin back and forth until it breaks loose of the solder point.
And my earplug needs to be replaced due to 3.5mm plug comes out to easy but thats easy.
I have a question. How did you remove the battery?
I probably need to flip the motherboard upside down for the usb port that requires the battery to come out first.
I tried to break the glue underneath but the battery started to deform and bend just slightly and I'm worried the battery might burst into flames.
SUPERUSER said:
WOW that is cheap! To bad its not available anymore..
If I buy a new phone and this is no longer my primary phone I might change the screen and frame!
My chassis is cracked in half both at the sim slot due to its being so thin there and at the ear plug.
And my usb port is is not working cause of pin 1 that came loose that I soldered once but it came loose again so I ordered a new connector to be replaced completely.
The pins has started to move around due to wear in the plastic inside the connector so when I connect a usb cable it will tweak the pin back and forth until it breaks loose of the solder point.
And my earplug needs to be replaced due to 3.5mm plug comes out to easy but thats easy.
I have a question. How did you remove the battery?
I probably need to flip the motherboard upside down for the usb port that requires the battery to come out first.
I tried to break the glue underneath but the battery started to deform and bend just slightly and I'm worried the battery might burst into flames.
Click to expand...
Click to collapse
Man, your Ultra has gone through a lot!
Dang, didn't think they'd go out of stock. Pretty much the only online seller I trusted, because they compare OEM displays with fakes.
As for the battery, I don't remember how I got it out. I took it apart over a year ago when I bought a non-OEM display, so the adhesive was already loose. If you're in a situation where the screen is not working, you could just heat up the front to take the screen off and heat the body where the battery is, that way you're not putting heat directly on the battery.
Just be careful about the connector, especially if it's still plugged in.
SUPERUSER said:
WOW that is cheap! To bad its not available anymore..
I have a question. How did you remove the battery?
.
Click to expand...
Click to collapse
If it's Z Ultra we are talking about - you unscrew 4 screws on each corner and pry battery from the right side with a plastic tool. It has two adhesive strips on both left and right side.
Though you don't need to take the battery out if you want to replace the screen, the connectors are at the bottom and accesible with just the metal cover removal.
By the way the reason why touch stops working the moment your screen cracks is because the capacitive layer is integrated into the glass, and when it breaks the connection is severed and no longer working. It is a shame, and the glass on this particular phone is very fragile, I suggest putting a tempered glass protector on it, so far mine holds up fine with it.
If you don't want to go thru hassle of repairing it and looking for a new device: the Z5 or XZ premium I think are best options of the sony side as the XA Ultra gives midrange experience at best.
On the same screen size id give S8+ or Note 8 a shot, they look promising.
IGnoTon said:
If it's Z Ultra we are talking about - you unscrew 4 screws on each corner and pry battery from the right side with a plastic tool. It has two adhesive strips on both left and right side.
Though you don't need to take the battery out if you want to replace the screen, the connectors are at the bottom and accesible with just the metal cover removal.
By the way the reason why touch stops working the moment your screen cracks is because the capacitive layer is integrated into the glass, and when it breaks the connection is severed and no longer working. It is a shame, and the glass on this particular phone is very fragile, I suggest putting a tempered glass protector on it, so far mine holds up fine with it.
If you don't want to go thru hassle of repairing it and looking for a new device: the Z5 or XZ premium I think are best options of the sony side as the XA Ultra gives midrange experience at best.
On the same screen size id give S8+ or Note 8 a shot, they look promising.
Click to expand...
Click to collapse
Thank you. I had trouble locating where the glue strips are so I kind of felt my way where there was something sticky but didn't make much progress.
I got one corner out but then I gave up.
Since a few years I use tempered glass back and front. They are a lifesaver! Not very cheap but worth every penny.
I'm not sure if I'm going to take my phone apart for the tenth time or so..its very fiddly to solder this tiny usb connector.
Atm i'm using the magnetic cable and a phone case so it stays in place but I'm working on a "workaround" with my old battery case with two 18awg cables soldered to the dock pins (cause I hit current limit with thinner awg) and ordered a dip to micro usb board to solder these cables onto.
So the case only contains a strait path from the usb port to the dock connector on the battery case.
The idea is If the port brakes I ware out the dip board instead of the internal usb port when charging.
Easy maintance and low cost of replacement parts. Ten dip boards for 1 usd vs 2 usd for three internal usb ports.
And I don't have to worry about the magnetic dock cable coming loose all the time.
I started to look for a new device a month ago. Its showing its age.
I'll continue writing in the other thread..so we don't go too off topic.
Fck
Sadly an extreme issue with Sony phones for many years. Along with the dreaded sudden death that effects so many models its more widespread then LG bootloop and Apple bendgate combined.... And somehow denied as a defect by Sony and unknown and disbelieve by many....
Both issues I think however are rectified since 2017 I believe though.... Finally