Hi all!
I faced a problem after installing the latest update from the Mi Fit official app.
Amazfit Bip is stuck on "smartphone <--> watch"
The watch at night decided to update, the phone was in power saving mode and apparently the update hung in the process.
Now on the watch screen only one picture as on an attached screenshot "smartphone <--> watch"
I have been installed several fw's, .res and .gps files by Gadget Bridge (from 0.0.9.49 to 0.1.0.45) tried 20 times but after flashing "smartphone <--> watch" screen appears again.
Now watches works like 1st Mi Band (steps taken appears in Mi Fit app)
Any idea how this can be fixed?
Thank you in advance!
http ://prntscr.com/i2pq06
Partially repaired by downgrading fw to v.0.0.8.74. In this fw watches display works correctly (shows time and I can switch menus). Upgrading to fw above 0.0.8.74 leads to stuck display.
Did you try to set the system language (temporarily) to english? You have no location in your profile so I could only guess. The german mi fit app seems to have this error, too, and un-/re-pairing after setting system language to english is a temporary fix here. Its annoying because after the next update - sometimes agps sync is enough to trigger it - the same error occurs again.
deppjones said:
Did you try to set the system language (temporarily) to english? .
Click to expand...
Click to collapse
thank you - problem solved after autoupdate to 0.1.0.80
Good to hear. My problems started with 0.1.0.80, too
hi. also happaned to me!!! can u write down how did u fixed this please ?
Shure
yuvalhaim said:
hi. also happaned to me!!! can u write down how did u fixed this please ?
Click to expand...
Click to collapse
Unpair Amazfit BIP from the mi fit app (at the bottom of the device settings screen).
Close mi fit app.
Switch system language to english (somewhere in the phone's settings, differs from device to device).
Start mi fit app.
Connect Amazfit BIP with mi fit app (if you don't have any other smart devices connected, this should be accessible from the first screen).
Confirm connection on the BIP.
Wait for any update/GPS/AGPS/sync to be finished.
The Amazfit BIP should now work. Maybe some settings have been reset and the watchface is back to default.
It should be safe to switch the system language back to what it was.
This fix is not permanent. It happened again, when I changed some settings and alarms in the mi fit app, and after an AGPS update (this should be made optional!). But I could not nail down the trigger, as it's running as expected now. I don't know if that's applicable for other languages as well as I only use german - and english for short periods lately.
hi
did the folwoing steps but still dispaly the parring pic,
please any other ideas?
deppjones said:
Unpair Amazfit BIP from the mi fit app (at the bottom of the device settings screen).
Close mi fit app.
Switch system language to english (somewhere in the phone's settings, differs from device to device).
Start mi fit app.
Connect Amazfit BIP with mi fit app (if you don't have any other smart devices connected, this should be accessible from the first screen).
Confirm connection on the BIP.
Wait for any update/GPS/AGPS/sync to be finished.
The Amazfit BIP should now work. Maybe some settings have been reset and the watchface is back to default.
It should be safe to switch the system language back to what it was.
This fix is not permanent. It happened again, when I changed some settings and alarms in the mi fit app, and after an AGPS update (this should be made optional!). But I could not nail down the trigger, as it's running as expected now. I don't know if that's applicable for other languages as well as I only use german - and english for short periods lately.
Click to expand...
Click to collapse
yuvalhaim said:
hi
did the folwoing steps but still dispaly the parring pic,
please any other ideas?
Click to expand...
Click to collapse
Sorry, no idea. If you did the unpairing before the language switching and then the re-pairing, it should partly reset the BIP (but no factory reset, that could only be done from the watch menu).
It's a pity, they did not build in a way to shut down the watch. Some people reported, that after the watch completely drained its battery,, it worked afterwards (but maybe only until the next sync).
Better write to huami for a fix to that.
Btw. I had to reconnect my watch two times today, so I better leave the mi app alone until I get home or my goal is finished. The re-pairing and agps update drains my phone battery quit a lot.
deppjones said:
Sorry, no idea. If you did the unpairing before the language switching and then the re-pairing, it should partly reset the BIP (but no factory reset, that could only be done from the watch menu).
It's a pity, they did not build in a way to shut down the watch. Some people reported, that after the watch completely drained its battery,, it worked afterwards (but maybe only until the next sync).
Better write to huami for a fix to that.
Btw. I had to reconnect my watch two times today, so I better leave the mi app alone until I get home or my goal is finished. The re-pairing and agps update drains my phone battery quit a lot.
Click to expand...
Click to collapse
Unistall MiFit.
Try to install this one :
https://www.apkmirror.com/apk/anhui-huami-information-technology-co-ltd/mi-fit/
Connect and wait.
Kéno40 said:
Unistall MiFit.
Try to install this one :
https://www.apkmirror.com/apk/anhui-huami-information-technology-co-ltd/mi-fit/
Connect and wait.
Click to expand...
Click to collapse
Thanks, but that's exactly the version I am running and that triggered the (buggy) firmware update in the first place.
I have a shortcut for my workaround. While the bug is triggered by any sync apart from steps, it also occurs when notifications are deleted from the watch. I set my phone to english and it seems to be enough to switch bluetooth off and on to reactivate the watch (on my german phone).
That way I don't loose the step counter and settings on the watch. Not that much of a hassle as before, but still annoying. I hope for an update of the firmware soon. Does anybody know a kontact to huami for the BIP? I just found one for the Pace and the Arc, but nothing for the BIP.
A was able to "unstuck" my Bip. Here are my steps:
1. unpair watch
2. Switch phone do English UK
3. Reboot phone
4. Pair watch again with Mi Fit app -> I was able to pair my watch on 2nd try. You should see now a time on display (after update of AGPS).
5. Switch phone back to your language
I think, we have to wait for an update for the firmware. Please report this bug via the mi fit app (the reporting function is a little bit buggy as it requires several tries most of the time). You can include the watch logs as well, maybe that helps to eliminate this bug.
My workaround is rather quick - close mi fit app if open, set phone language to English, wait for the phone to rearrange things, disable bluetooth, wait a short time, enable bluetooth, tap amazfit watch in list, start mi fit app, watch back working without settings and steps lost.
I admit, I am too lazy for that, so I just leave the phone set to englisch until this is sorted out...
deppjones said:
Sorry, no idea. If you did the unpairing before the language switching and then the re-pairing, it should partly reset the BIP (but no factory reset, that could only be done from the watch menu).
It's a pity, they did not build in a way to shut down the watch. Some people reported, that after the watch completely drained its battery,, it worked afterwards (but maybe only until the next sync).
Better write to huami for a fix to that.
Btw. I had to reconnect my watch two times today, so I better leave the mi app alone until I get home or my goal is finished. The re-pairing and agps update drains my phone battery quit a lot.
Click to expand...
Click to collapse
Same issue with my brand new BIP i have just received yesterday.
After pairing, it syncs with the Mi Fit app but the screen stuck in the phone <--> watch screen.
I changed the phone language to English (from Hungarian), pairing is fully done now with watch screen nicely working too.
Anybody ideas on why this is happening and how it should be resolved?
---------- Post added at 07:45 AM ---------- Previous post was at 07:40 AM ----------
xIndian said:
A was able to "unstuck" my Bip. Here are my steps:
1. unpair watch
2. Switch phone do English UK
3. Reboot phone
4. Pair watch again with Mi Fit app -> I was able to pair my watch on 2nd try. You should see now a time on display (after update of AGPS).
5. Switch phone back to your language
Click to expand...
Click to collapse
Hey Xindian, is this proved to be a permanent resolution for you?
I made the same process yesterday with success, and today morning I woke up with the stuck watch screen again
Kawitan said:
Hey Xindian, is this proved to be a permanent resolution for you?
I made the same process yesterday with success, and today morning I woke up with the stuck watch screen again
Click to expand...
Click to collapse
My watch are OK. But I didn't open Mi Fit app yet... I'll try later.
hi i try to do the same process but the problem remain!
the paring pic is still alwayes dispaly. (phone is parring ok to the watch, can find it , can see the steps ect )
xIndian said:
My watch are OK. But I didn't open Mi Fit app yet... I'll try later.
Click to expand...
Click to collapse
yuvalhaim said:
hi i try to do the same process but the problem remain!
the paring pic is still alwayes dispaly. (phone is parring ok to the watch, can find it , can see the steps ect )
Click to expand...
Click to collapse
I am having the same problem. Stuck in the "pairing screen". What can I do?
I also had the same problem in my OnePlus phone. My language was already English. Suddenly watch displayed Spanish language error saying asking to reconnect to phone.
I tried all the above methods but nothing worked even after multiple restarts and unpair/uninstall and watch still showing same error
I paired the watch with different smartphone. At that time it updated resources and agps then mi fit keeps crashing again
Don't know what to do and watch has more than 75 percent battery also. This is becoming really annoying. Not expected from a manufacturer like xiaomi
Sent from my ONEPLUS A5000 using Tapatalk
rstheboss said:
I also had the same problem in my OnePlus phone. My language was already English. Suddenly watch displayed Spanish language error saying asking to reconnect to phone.
I tried all the above methods but nothing worked even after multiple restarts and unpair/uninstall and watch still showing same error
I paired the watch with different smartphone. At that time it updated resources and agps then mi fit keeps crashing again
Don't know what to do and watch has more than 75 percent battery also. This is becoming really annoying. Not expected from a manufacturer like xiaomi
Sent from my ONEPLUS A5000 using Tapatalk
Click to expand...
Click to collapse
I have exactly the same problem. The App crashes directly after syncing on 2 phones...
Kawitan said:
Hey Xindian, is this proved to be a permanent resolution for you?
I made the same process yesterday with success, and today morning I woke up with the stuck watch screen again
Click to expand...
Click to collapse
Sadly, I am back - stuck on sync screen... We have to wait for next update i think.
I have tried to factory reset the watch many times, and everytime it will fix it, but after a few days, same issue persists.
Sometimes it will receive app notifications, sometimes it can't even do that.
**Right now it shows in my bluetooth settings that the watch is connected(probly why Im getting notifications) . But again, no connection in app**.
Very frustrating as I won't be able to view any of my stats on the app at all.
Anyone else experiencing this?
Since no one replied...
UPDATE:
I gave up on the iOS app, seems like it's just a persisting problem right now.
I managed to not lose any data by enabling the hidden app list, and paired my watch with my Samsung phone instead. So I didn't have to factory reset it.
And the Android app so far is working much better. i.e. Custom watch faces actually shows up in the app.
Make sure you have latest firmware on watch and Amazfit app on phone. Pair them properly or you may have problems with your activity data in the future (see thread about sync FAQ). If you still have issues, re-install Amazfit and enable the "Away alert" in watch Settings, it seems to make connection much more stable for me...
Hi all,
Since some days the AGPS data from watch is not updating anymore. I have synced several times. Does anyone else have the same problem? Any idea how to fix this? :crying:
Kind Regards
Christian
Hello ! Same problem for me since one week : AGPS is expired, and sync with Amazfit Android app doesn't fox the issue. I've already reset the app and the watch, with no change...
AGPS sync problem
slayne1 said:
Hello ! Same problem for me since one week : AGPS is expired, and sync with Amazfit Android app doesn't fox the issue. I've already reset the app and the watch, with no change...
Click to expand...
Click to collapse
Hello, I have same problem.
I have factory restarted the watch 4 or 5 times, i uninstall and install the app and still nothing!?
Since the AGPS want sync i have very bad GPS recorded running activity.
Please help?
For Android Only.
Uninstall Amazfit Watch App [3.xx]
Restart the Phone.
Install Amazfit Watch App [Downgrade to 2.7x or 2.9x by manual install APK]
Again pairing and A-GPS can update.
Have downgraded to 2.9. Will report back on AGPS status.
Did not work.
Can I ask, can people on the forum please try a manual sync? Options -> Sync? On my Stratos, it fails at 34%. Want to see if it's something at my end, or if related to the Xiaomi server issues.
I am having the same problem with the Verge China 3.0.50.0 and App 3.6.1.
I have sync like more than 20 times and it still tell me that my AGPS data has expired.
i got same problem, i did't update for a gps on amazfit pace
maybe, xiaomi server is update
Seems ok today.
When you pull down the sync you will see the sync progress (%). The the first count will go to 90% and finish. Then it will reset to 10% and count to 90% then finish.
Previously the 2nd count sync will stuck at 10% for a while and stop.
Hello there,
I'm wondering if my Amazfit GTR (42mm) is not dying/dead
Here are the symptoms on the watch:
- The watch boots, but only displays the following message:
"Please open the App. and select "Check for updates" on the watch device page to continue update.
- After a few seconds the watch reboots, and repeats
==> So it seems the GTR is low on power
Meanwhile, on the Amazfit App
- During the little time the watch is visible, I can see it connected
- There is a red dot in front of "Check for updates"
- If I check it, and select "Update", I get the following message
"Make sure battery level is mode than 10% to update"
==> It's confirmed, the watch is too low on power to update
So I did the logical thing: connect the watch to the charger
- The watch then strongly vibrates for 20s
- It reboots
- And repeats
I have tried letting the watch in its reboot-vibrate cycle for 15 minutes, but nothing changed
==> It seems I can't charge my GTR anymore
Does anybody have any clue?
Is my GTR near-dead?
Thank you
I received mine today (47mm) and it also showed the message Please open the App. and select "Check for updates" on the watch device page to continue update. On another site, I found that I should remove the GTR from the Amazfit app and add it again, and maybe remove data from the Amazfit app altogether. I was using an Amazfit Bip before, so it made sense to me, and maybe I just needed to delete app data. But just after tapping on the option to remove the GTR from the app, before the app asks for confirmation, the update continued itself and the watch is now working. Battery was at 95%, so it wasn't a battery issue in my case.
Anyway, try removing the watch from the app and then deleting data for the Amazfit app and re-adding the watch again. This should eventually work. I've seen people commenting it can take a few tries before it finally works.
And also, you might need to keep the watch charging for a longer time, if your battery is currently dead. It this doesn't work, then the watch is definitely defective.
Thanks @jman0 for your feedback.
I also had a Bip before, and I did try to unpair the GTR completely from the Amazfit App, and pair it again, but I didn't remove data from the App.
I'll give it a try, but I fear the "reboot loop" when charging is not a very good sign (I suppose charging is independent from the App)
jman0 said:
I received mine today (47mm) and it also showed the message Please open the App. and select "Check for updates" on the watch device page to continue update. On another site, I found that I should remove the GTR from the Amazfit app and add it again, and maybe remove data from the Amazfit app altogether. I was using an Amazfit Bip before, so it made sense to me, and maybe I just needed to delete app data. But just after tapping on the option to remove the GTR from the app, before the app asks for confirmation, the update continued itself and the watch is now working. Battery was at 95%, so it wasn't a battery issue in my case.
Anyway, try removing the watch from the app and then deleting data for the Amazfit app and re-adding the watch again. This should eventually work. I've seen people commenting it can take a few tries before it finally works.
And also, you might need to keep the watch charging for a longer time, if your battery is currently dead. It this doesn't work, then the watch is definitely defective.
Click to expand...
Click to collapse
Hello there,
Update: I eventually managed to revive my GTR 42, yay !
How I did it:
Short version: "Just keep charging, just keep charging, charging, charging!"
Long version:
- I was in a boot loop "need firmware update - need 10% power to update - reboot during charging"
- Cleaning the contacts on the watch and charger, charging from PC or charger did not change anything
- Eventually, I:
Kept using the charger (a 2.4A one)
Left the watch to charge (with the boot loop) for a few hours
At a certain point, the battery reached enough charge to be able to install the firwmare at last
From then on, everything went back to normal.
So I'm no longer watch-less, I'll be watchful of any future firmware update
PS: During my search for answers, the gearbest support was very helpful and reactive
Okay, so I got this error a few times now and I'm wondering if anyone is facing this issue. Basically, what happens, I get a notification that goes something like this (not exactly):
"Unable to sync data to the device. Please update the app to the latest version and try again"
An icon is also presented, it's a phone that shows a little upward pointing arrow
This is more like a system message on the watch (I can dismiss it on the watch screen) so it's not really a notification from the phone but more like something that the watch sends to the screen internally. Kind of..? I'm not sure about that.
And after that, the screen is stuck. More precisely, the timeout never happens. I can operate the watch, go to the menu, do everything I did before so it does not freeze. But my timeout is set to 7 secs but after that nothing happens. If I press the red button and "close" the watch manually, the screen turns off. But if I get a notification, lift my wrist or turn the screen on with the red button the screen is stuck again in "always-on" mode.
The only thing that solves the issue is a reboot. I had to do this a few times in the past 2 weeks or so and it's super annoying.
Anyone has experience regarding this or has any idea what might be going on? It usually comes out of the blue every single time, the app even says the watch is connected and the icon on the watch is also telling me that the watch is connected...
I have the latest app firmware 1.3.7.16 (no update available), GTR 1. 47mm, bought it like a month ago, no issues so far. Android 10 running latest emui on a Huawei Mate 10 Pro.
Thanks
I Have the same Bug it Happens very Random sometimes after 2 weeks or 4 Times a day. I have no clou what the problem is the Zepp App and the Watch are Up to Date and the rest works Fine.
Im using a MI 9T Pro with Android 10 and MIUI 12 EU Version.
I wonder that its says something about the App but it works well the Sync the Watchfaces no Problem at all
Audipower said:
I Have the same Bug it Happens very Random sometimes after 2 weeks or 4 Times a day. I have no clou what the problem is the Zepp App and the Watch are Up to Date and the rest works Fine.
Im using a MI 9T Pro with Android 10 and MIUI 12 EU Version.
I wonder that its says something about the App but it works well the Sync the Watchfaces no Problem at all
Click to expand...
Click to collapse
I contacted amazfit support both via the app and the online support page regarding this. I received a reply fairly quickly in about two days. They told me (and anyone having this issue) to make screenshots/video about the exact behavior and send them so they can look at this issue and possibly fix it in the upcoming updates.