Hi,
I'm having an issue getting my files off my Galaxy S9+... it has some weird storage problems.
I cannot move or modify any pictures (or anything) on the SD card. It works fine in Windows.
I plugged in a USB flash drive, it doesn't recognize it. It recognized the same USB drive just fine a few months ago.
I plugged in my phone to my desktop via USB, it only says charging, no option for storage. I enabled developer options and selected USB debugging, but it still isn't working.
I reinstalled the samsung galaxy s9+ driver twice.
I installed Smart Switch from Samsung. This all worked a few months ago, same cables, same Windows computer, same drivers (before I updated today).
I plugged it into my Macbook, which I have done a few months ago, with the same cables, and it isn't making a connection.
My phone is on the home screen, past the lock screen.
I reset the Media Storage and External Storage system applications. Cleared data, force stopped, restarted phone.
I booted my phone into safe mode.
Any ideas on how to get my pictures off this phone? I'd hate to put everything onto cloud storage, it would take weeks with the wifi at my apartment.
Fridder said:
Hi,
I'm having an issue getting my files off my Galaxy S9+... it has some weird storage problems.
I cannot move or modify any pictures (or anything) on the SD card. It works fine in Windows.
I plugged in a USB flash drive, it doesn't recognize it. It recognized the same USB drive just fine a few months ago.
I plugged in my phone to my desktop via USB, it only says charging, no option for storage. I enabled developer options and selected USB debugging, but it still isn't working.
I reinstalled the samsung galaxy s9+ driver twice.
I installed Smart Switch from Samsung. This all worked a few months ago, same cables, same Windows computer, same drivers (before I updated today).
I plugged it into my Macbook, which I have done a few months ago, with the same cables, and it isn't making a connection.
My phone is on the home screen, past the lock screen.
I reset the Media Storage and External Storage system applications. Cleared data, force stopped, restarted phone.
I booted my phone into safe mode.
Any ideas on how to get my pictures off this phone? I'd hate to put everything onto cloud storage, it would take weeks with the wifi at my apartment.
Click to expand...
Click to collapse
If your usb c is not working how are you charging the phone? If your using wireless charging, you might consider taking it to a shop, let them check it out and replace if necessary.. Other than that, the cloud is you only answer.
Try a new usb cable.
Put phone on charge and Bluetooth (or WiFi) the photos over to a pc, however long it takes.
Try a new sd card to transfer the photos to (what do you mean it works fine in Windows ?, the phones sd card socket or system is faulty ?)
Email the important photos to yourself before they're gone forever.
In the future do regular backups !
It's possible the data connections in the USB port are damaged and the power connections are still good. I use wireless charging to reduce wear on the USB port.
I use an app called CX File Explorer to transfer files to and from PC SMB shares. Files can be moved or copied using cut/copy and paste. A share must be available on the target PC. There may be some public shares already visible or they can be created. It uses wifi but is not limited by internet upload speeds so it should be faster than cloud storage provided the wifi signal from the router is good.
Thank you everybody for responding.
I ended up inserting the micro SD card into windows and "repairing" it with the standard windows tool which asks to scan and repair the drive for errors. I was then able to transfer files from the phone's internal storage to the micro SD card. I'm not sure why this suddenly worked, because the same exact strategy did not work when I tried it earlier.
Photos are safe. Thank you again to everybody who offered ideas.
Related
Samsung fascinate
rooted
windows 7 with Samsung 64 bit drivers installed
back to stock DL01 and then OTA DL09 about five times today.
Here is the problem, when i mount my phone, intermittantly Windows 7 doesnt give me the pop up window that lets me view my sd card files. It gives me a pop up window with 2 choices:
Option # 1. View your files - this really doesnt let me view anything except 4 files one of them being a " Bootloader file "
Option # 2. Install Bootstrap Loader exe.
I have had my phone since september and rooted, rom"ed OTA"ed all of it and today this started happening.
When i look in Drives and Printers my phone is listed as a CD Drive and not a Mass Storage Drive.
Just curious if any one else has had this issue and what might have caused it to start happening.
I installed Samsung Kies earlier this afternoon but uninstalled it since it was pretty much worthless to fascinate owners and the U.S. isnt supported.
Any input would be appreciated. Thanks in advanced for any info.
have you tried re downloading the drivers from samsung.com? it worked for me.
This has been talked about in several places already. It is a common bug with DL09. The best solution is to flash one of adrynalyne's 1/18 test kernels found here. I hope this helps!
BTW: make sure it is one of the kernels with the cd fix
when im on 2.1 aosp, i have that same issue, to fix reboot with debugging enabled
Seems to be related to some new 'Media sync' option.
I did some playing around and the following seemed to let me 'mount'
the phones as before. ( But I dont like it. )
Hoping for some direction from Verizon tech on
a) what is media sync ?
b) how do I turn off permanently If I dont need or want to use it?
Unplug phone from usb cable.
Then on Phone... Menu...Settings..USB settings
Change to ' Ask on connection'.
then press home button.
Plug in USB cable.
When prompted...Press 'Mass storage'.
Now wait...wait..wait. Took about 30 to 45 seconds.
Annunciator bar should have usb symbol. Drag it open.
Press usb connected....Press Mount..
My laptop now recognized the SD card on E drive.
Copy files as usual.
When done...Open Anunciator bar and 'Turn Off' USB storage.
Media Sync is a mode that allows programs such as Windows Media Player and Rhapsody to access your SD card and copy over DRM protected music.
Sent from my Samsung Fascinate
Thanks for this, it worked
not sure if it helps with the problems with 2.2 but whenever i had this issue on 2.1 this is what i did, turn off your phone with the usb cable in and turn it back on with the phone still plugged in. It always seemed to work for me
From your homescreen when you hit menu go to usb settings then make sure the little radio button for mass storage device is selected. That was my problem after the latest OTA from verizon. Also it takes like 15 seconds for it to all sync up.
i have searched these forums hi and low, googled, etc. still cant find an answer....
on djo5,dl09 i was able to plug my phone into the usb port in my car, then mount my sd card, and it would automatically connect and find my music and start playing it.
on either dl30, or eb01, i cannot get it to work.
it is very frustrating. everytime i try, (all different combinations debugging on/off mass storage/ ask on connect, etc.)
i get a "device connect failed" message.
does anyone else have this issue?
has anyone been able to get this to work?
Another fix when it shows up as a CD-ROM drive is to right click and eject. Seems to work every time for me.
Sent from my SCH-I500 using XDA App
zparlet said:
not sure if it helps with the problems with 2.2 but whenever i had this issue on 2.1 this is what i did, turn off your phone with the usb cable in and turn it back on with the phone still plugged in. It always seemed to work for me
Click to expand...
Click to collapse
Thanks your idea of reboot while still plugged in saved me. Tried every other idea with no cure.
Thanks for the post.
Just installed Superclean 2.6 and had issues. I tried ejecting the CD Rom device in Windows, but that didn't work. I changed the usb settings from Mass Storage to Ask On Connection and then tried it again. This time I received the Android guy asking to mount the drive. Yay! It worked! It does however show both a CD rom drive and the mass storage drive in Windows XP.
On another note, I found that if I plug in my phone without unlocking the password first it locks up the phone until I unplug the usb cable attached to the pc.
Make sure you are using a USB cable that has a good connection (like the original one). I bought some aftermarket cables, and while they are good enough for charging, I really think they fit too loose to keep a secure connection.
apnews said:
Seems to be related to some new 'Media sync' option.
I did some playing around and the following seemed to let me 'mount'
the phones as before. ( But I dont like it. )
Hoping for some direction from Verizon tech on
a) what is media sync ?
b) how do I turn off permanently If I dont need or want to use it?
Unplug phone from usb cable.
Then on Phone... Menu...Settings..USB settings
Change to ' Ask on connection'.
then press home button.
Plug in USB cable.
When prompted...Press 'Mass storage'.
Now wait...wait..wait. Took about 30 to 45 seconds.
Annunciator bar should have usb symbol. Drag it open.
Press usb connected....Press Mount..
My laptop now recognized the SD card on E drive.
Copy files as usual.
When done...Open Anunciator bar and 'Turn Off' USB storage.
Click to expand...
Click to collapse
4GivenByChrist said:
Another fix when it shows up as a CD-ROM drive is to right click and eject. Seems to work every time for me.
Sent from my SCH-I500 using XDA App
Click to expand...
Click to collapse
Thanks guys, this combination worked perfectly for me.
Just fyi, this is due to Verizon bloatware that has been inserted I to the kernel. Adrynalyne and company managed to flush it out of the Eclair kernel, but since we don't have kernel source code for the Froyo kernel yet, there's nothing that can be done at this time. When source is available, this will be fixed by our devs.
Sent from XDA Premium on my Super Clean Fascinate
So I've been trying all night to transfer a handful of CBR files to my ATP through its USB connection. I'm doing this from my desktop which is running windows 7. (in case any or all of those details might help anyone)
At first, I was trying to transfer with the prime plugged into my keyboard dock with USB debugging enabled. Then I disabled USB debugging. Then I tried, with debugging disabled, when connecting to the tablet directly. Finally I tried connected directly to the tablet, but with USB debugging enabled.
At every step in the process I will get through one folder or so, and then get an error on my desktop that says the device has stopped responding or has disconnected, and the transfer will fail.
With a bit more trial and error it seems to be that any time I interact with the prime in any way while it is transferring (even something as simple as scrolling back and forth a little on the home screen to keep it from going to sleep) it fails.
I'm not rooted, I'm on the standard firmware (.21 - latest as of now), and I've tried restarting the prime.
I can not make these files transfer and it's driving me insane. Anyone have any suggestions or theories on how to fix this?
I was hoping that there would be a response, esplanation, or solution to your post.
I am experiencing the same thing when I try to transfer a Titanium Backup Folder back on to the Tablet, be it to the internal SD Card or the External SD Card.
I've also tried all the options you mention (Debugging ON/OFF, etc.)
Are we the only two people experiencing this?
George
File transfers
Hi,
I was having the same problems, then gave up and fully charged it,
the next day I adb'd the same blob file and it did it in 5 min, the
night before when it was about a quarter charged it was taking a half
hour and would fail. I had it in CWM recovery. So try fully charging it, I have
also had better luck on a xp machine, then my win7 machine.
I had the same problem on .21 not unlocked nor rooted.
I did full wipe data after upgrading to .21 then connected as MTP and copied files successfully. Hope this help.
Sent from my HTC Desire HD using xda premium
not to put you off trying to use usb, i had the same issue transferring 5GB from the prime to PC.
i found using Total Commander 1.0 rc5 for Android with the network addon i could transfer it faster via wireless (only due to the poor performance i had with usb)
so just share the content and drag it across the wifi.
Total commander *www*.*ghisler*.*com/android.htm
Plugins *ghisler*.*com*/androidplugins/
(remove the *, i cant post links yet )
one thing you could try if you haven't is plug it into one of the ports on the back of your computer instead of the front/top/side, sometimes these ports are under powered.
I have this error when i'm trying copy file more than 4Gb to sd card formatted FAT32
might be silly to ask but when you connect did you make sure your on media transfer not the camera one?
This might be the reason. I hate it when this happens when I'm transferring files and I cant change or play with the tablet till its done. Its becoming more of a singletask device. I'm starting to lose faith in Asus tbh.
http://forum.xda-developers.com/showthread.php?t=1461583
Settings > Wireless and Networks > USB utilities > "Connect storage to PC" button > plug in USB cable
This used to work perfectly up until today, now it just doesn't work anymore and the "Connect USB cable to use mass storage" popup keeps showing even after I plug it in. I've tried on multiple computers and I tried restarting my phone, but nothing works.
rpimps said:
Settings > Wireless and Networks > USB utilities > "Connect storage to PC" button > plug in USB cable
This used to work perfectly up until today, now it just doesn't work anymore and the "Connect USB cable to use mass storage" popup keeps showing even after I plug it in. I've tried on multiple computers and I tried restarting my phone, but nothing works.
Click to expand...
Click to collapse
Thats one wierd proccess for getting USB storage man. most would just plug it in and pull the notification bar down to click the mass storage mode icon thing.
but if your not getting a connection, USB port could be toast.
Simple search would've showed that.
MotoMudder77 said:
Thats one wierd proccess for getting USB storage man. most would just plug it in and pull the notification bar down to click the mass storage mode icon thing.
but if your not getting a connection, USB port could be toast.
Simple search would've showed that.
Click to expand...
Click to collapse
Oh wow you're right, I just plugged in the charger and it doesn't charge. So phone is useless, throw it away?
It's strange that it worked fine up until today and then suddenly decided to break, even though the phone has just been sitting on my desk in my room. And it's only a few months old.
rpimps said:
Oh wow you're right, I just plugged in the charger and it doesn't charge. So phone is useless, throw it away?
It's strange that it worked fine up until today and then suddenly decided to break, even though the phone has just been sitting on my desk in my room. And it's only a few months old.
Click to expand...
Click to collapse
If you really have a fried USB port, send the phone back for a warranty replacement. If you don't have stock firmware on it, there are guides to return to stock - haven't specifically checked, but I believe it's possible to do this entirely without plugging in if you are already rooted.
dandrumheller said:
If you really have a fried USB port, send the phone back for a warranty replacement. If you don't have stock firmware on it, there are guides to return to stock - haven't specifically checked, but I believe it's possible to do this entirely without plugging in if you are already rooted.
Click to expand...
Click to collapse
I bought the phone on ebay though, would it still have warranty?
Is there a part I can buy to replace it myself? It's definitely a problem with just the USB port, because if I fiddle with the charger it starts charging if I hold it at a funny angle.
Some people have had success cleaning the usb port with alcohol. That might help but not if a wire or solder joint is broken. If you do try alcohol, don't use regular rubbing alcohol (70%), too much water (30%), get the better (90%) or even better (99%).
If you don't feel like fixing it yourself, you can settle for finding a battery charging dock and get an extra battery. Also, if you need to place files on your phone, use dropbox, Kies wirelessly, or take out your SD card and use an adapter.
I bought a new USB connector and it's working now.
im on stock 4.0.3 ics stock rooted and i can't find mass usb storage mode when i plug usb to phone to computer i just get options mtp which i do not use as it always says wpd error etc and camera. were is the mass usb storage option? ps if i click on "more" in wireless network settings phone freezes up and i have to take out battery.
ian619420 said:
im on stock 4.0.3 ics stock rooted and i can't find mass usb storage mode when i plug usb to phone to computer i just get options mtp which i do not use as it always says wpd error etc and camera. were is the mass usb storage option? ps if i click on "more" in wireless network settings phone freezes up and i have to take out battery.
Click to expand...
Click to collapse
In Android 4.0x systems (Ice Cream Sandwich) and above, Google introduced a new file transfer protocol called Media Transfer Protocol (MTP), which may be set by default. The problem with MTP is that, while Windows explorer can see it, there is no drive letter assigned, so programs like Pimlical can not see the phone's sdcard. The Android operating system still has the capability of USB Mass Storage protocol, which does assign drive letters, as has been the norm in all previous operating systems. It may be possible to set the phone to USB Mass Storage through phone settings. If it is not possible to set the phone to USB Mass Storage through phone settings, then it is possible to force USB Mass Storage.
This behavior is governed by the system property /data/property/persist.sys.usb.config. This is a text file containing a single string. The settings are "mass_storage,adb" or "mtp,adb". Since this is a system file, it is necessary for the phone to be rooted, and then this file can be edited using a root file explorer. Change the text in the file to mass_storage,adb (without spaces), save the file, and reboot the phone.
Hi there,
I have a D6503 Z2, Android v 5.1.1
My issue is that I have a 16GB SD Card which my phone is recognising, but every time I transfer data to the SD, the transfer 'completes' but the data never actually moves.
I've purchases 3 SD cards of different suppliers and had the same issue with all of them.
Any help would be appreciated! Cheers
I've also just remembered - when I connect my phone via USB to the computer, the connection is bad and it keeps saying 'Your device has been connected!' 'Your device has been disconnected!' - doesn't get better when I try another USB cable.
On two different Windows 10 computers at home, I've had a bit of struggle trying to access the storage on my Z5C (running Nougat .376 UK firmware). I was trying to copy over some new music to the 200GB Sandisk microSD card, but Windows would continually hang and eventually give up even on just browsing folders. I could unplug the phone and try again but with no success. I popped out the microSD card and put it in an adapter and there wasn't any issue copying files over.
Anyone else ever notice Windows having difficulties accessing files on the phone? For what it's worth, I've almost always done firmware updates via Xperia Companion over USB without any problems, so it seems to be specifically related to file transfer/browsing.
doclloyd said:
On two different Windows 10 computers at home, I've had a bit of struggle trying to access the storage on my Z5C (running Nougat .376 UK firmware). I was trying to copy over some new music to the 200GB Sandisk microSD card, but Windows would continually hang and eventually give up even on just browsing folders. I could unplug the phone and try again but with no success. I popped out the microSD card and put it in an adapter and there wasn't any issue copying files over.
Anyone else ever notice Windows having difficulties accessing files on the phone? For what it's worth, I've almost always done firmware updates via Xperia Companion over USB without any problems, so it seems to be specifically related to file transfer/browsing.
Click to expand...
Click to collapse
make sure the screen doesn't turn off, enable developer options and check do not turn off display on charge
(i feel like MTP gets capped out at 20MB/s or something....from external SD --> internal bus rate??) for really really big transfers 8GB+, I usually remove my SD and use the SD reader, it should be OK if you have a good USB reader that can read the full speed of your card.
Sounds like a new USB cord is needed.
NeoBeum this is not really required to transfer files
*make sure the screen doesn't turn off, enable developer options and check do not turn off display on charge*
genuine?
try sd insight from play store see if ur sdcard is genuine
To all:
Is there a reason why not allowing the screen to sleep would help with file transfer speed back to a PC?
I've tried a couple different USB cables with similar results.
Card is genuine and as mentioned it transfers at full speed when using a SD card adapter and plugging in directly to the PC.
Tingles said:
Sounds like a new USB cord is needed.
NeoBeum this is not really required to transfer files
*make sure the screen doesn't turn off, enable developer options and check do not turn off display on charge*
Click to expand...
Click to collapse
& @doclloyd
not really, no (don't really need to enable always on screen), but if some users have problems, i just recommend to do that so they can walk away from the tx, and come back without the screen turning off
the z5c has a tendency to temporarily turn off MTP when the display sleeps, you'll be able to tell, because the files on the PC - will contain 0 data, but still appear in the destination
at the moment i'm looking at MTP Host and the other USB services on the phone to see if it will behave better with battery optimisation disabled
edit: if the phone locks @ sleep, it will disable MTP, I have never successfully transferred while my phone locks itself, smartlock can be another workaround for this, unlock with PC
NeoBeum said:
& @doclloyd
not really, no (don't really need to enable always on screen), but if some users have problems, i just recommend to do that so they can walk away from the tx, and come back without the screen turning off
the z5c has a tendency to temporarily turn off MTP when the display sleeps, you'll be able to tell, because the files on the PC - will contain 0 data, but still appear in the destination
at the moment i'm looking at MTP Host and the other USB services on the phone to see if it will behave better with battery optimisation disabled
edit: if the phone locks @ sleep, it will disable MTP, I have never successfully transferred while my phone locks itself, smartlock can be another workaround for this, unlock with PC
Click to expand...
Click to collapse
Thanks for the reply. I'll give it a try next time I need to copy files over to the phone (usually new music) and see what happens.