Xperia 1 stuck on boot - Sony Xperia 1 Questions & Answers

My Xperia 1 is now stuck at boot screen. Specifically, it is stuck at XPERIA animation after the initial SONY banner.
I didn't do any damage to my phone. It just happened that battery drained overnight, and after recharge next day it just doesn't boot.
I would like to do a factory reset, but looks like I couldn't. Both Xpedia Companion & flashtool claimed the phone it locked. I didn't unlock bootloader nor I could get into phone's settings to change the situation...
Is there anything I can do to boot it up or do factory reset?

microdou said:
My Xperia 1 is now stuck at boot screen. Specifically, it is stuck at XPERIA animation after the initial SONY banner.
I didn't do any damage to my phone. It just happened that battery drained overnight, and after recharge next day it just doesn't boot.
I would like to do a factory reset, but looks like I couldn't. Both Xpedia Companion & flashtool claimed the phone it locked. I didn't unlock bootloader nor I could get into phone's settings to change the situation...
Is there anything I can do to boot it up or do factory reset?
Click to expand...
Click to collapse
Hey, bit late answer, but I had same issue around start of March. Same symptoms, I let the battery drain out and it didn't no longer boot.
I took it to my phone provider asap, cause it isn't the first time my Xperia 1 has acted up.
The provider fixed under warranty and I assume they changed out the motherboard, cause I have new IMEI. Needless to say I lost all my internal data.

You guys should have the phone switched off and used Xperia Companion.
Clicking Repair software option without connecting the phone.
It asks to connect the phone with volume - pressed and warns you for the total data erase.
That would have been easy, anyways you already have it working.

jeoleo7 said:
You guys should have the phone switched off and used Xperia Companion.
Clicking Repair software option without connecting the phone.
It asks to connect the phone with volume - pressed and warns you for the total data erase.
That would have been easy, anyways you already have it working.
Click to expand...
Click to collapse
i have same problem and tried your sugestion using xperia companion but it say something went wrong, is there any other solution?

annasschecter said:
i have same problem and tried your sugestion using xperia companion but it say something went wrong, is there any other solution?
Click to expand...
Click to collapse
Please charge your phone first.
It usually works if your phone is at least 80 % charged. Else shows similar errors.

jeoleo7 said:
Please charge your phone first.
It usually works if your phone is at least 80 % charged. Else shows similar error
Click to expand...
Click to collapse
Thank's for your reply but my x1 is fixed now, i tried to flah it with many different rom and build but always bootloop but when i flash it with Android 10 Build 55.1.A.0.748 it works but my nfc not work

You need to upgrade to Android 11.
I have same problem and also had posted a question in xda.
Why NFC works only in Android 11?
I downgraded to android 9 and noticed that it isn't working. I have downgraded multiple times but it used to work. If I update my phone to android 11 latest then it works again but I don't want to upgrade to 11. what might be the issue? How do...
forum.xda-developers.com

Related

[Q] Freeze at start up

Hi,
I have an Xperia X10 with Cyagenmod 6 (gingerbread 2.3.3) but it's broken. It won't boot any more. Some days ago it just went out, and it won't start up again. The phone behaves as if it freezes the moment android should load. Like if your computer would freeze in bios, unable to load your operating system.
I'm also not able to repair it with SEUS because although it recognizes the phone, it can't reset because the phone freezes just before the stage in witch it can reset.
I am kind of a noob with these things and therefore hope one of you guys could help me out. I'm not really looking foreward te buying a new phone already
Thanks!
Freekh
kinda same problem..
i'm removing battery, put back and after holding power the phone shows green led for short time and vibrates for a sec and that's.
add:
i've flashed it before the problem occurs.. flashed, phone booted up, everything normal.. put on usb for charging, changed language and time when it suddenly freezed
This is what happened to mine what country u in
sent with a geordie kiss using wb 2.3.3
what do you mean with "country"?
freekh said:
Hi,
I have an Xperia X10 with Cyagenmod 6 (gingerbread 2.3.3) but it's broken. It won't boot any more. Some days ago it just went out, and it won't start up again. The phone behaves as if it freezes the moment android should load. Like if your computer would freeze in bios, unable to load your operating system.
I'm also not able to repair it with SEUS because although it recognizes the phone, it can't reset because the phone freezes just before the stage in witch it can reset.
I am kind of a noob with these things and therefore hope one of you guys could help me out. I'm not really looking foreward te buying a new phone already
Thanks!
Freekh
Click to expand...
Click to collapse
Try re-flashing the stock rom using flashtool. That solves Every problem for me ^^
freekh said:
Hi,
...
I'm also not able to repair it with SEUS because although it recognizes the phone, it can't reset because the phone freezes just before the stage in witch it can reset.
...
Click to expand...
Click to collapse
not able to flash anything
blmn1337 said:
not able to flash anything
Click to expand...
Click to collapse
Why exactly are u unable to flash anything? Are you following the proper procedure?
Here's a guide fro using flashtool http://forum.xda-developers.com/showthread.php?p=10879507#post10879507
fawadmir said:
Why exactly are u unable to flash anything? Are you following the proper procedure?
Here's a guide fro using flashtool http://forum.xda-developers.com/showthread.php?p=10879507#post10879507
Click to expand...
Click to collapse
i've posted some logs in other thread
http://forum.xda-developers.com/showthread.php?t=1190540&page=2
umm.. Do u move your mobile when the flashing process is going on? The xperia USB slot is pretty sensitive. Moving the phone can cause it to lose connection and abort the flashing process
28/048/2011 21:48:10 - ERROR - Error flashing. Aborted
i always receive this error if i move my phone.
Notice if you hear the USB device unplug sound from your PC before this error occurs.
^^
fawadmir said:
umm.. Do u move your mobile when the flashing process is going on? The xperia USB slot is pretty sensitive. Moving the phone can cause it to lose connection and abort the flashing process
28/048/2011 21:48:10 - ERROR - Error flashing. Aborted
i always receive this error if i move my phone.
Notice if you hear the USB device unplug sound from your PC before this error occurs.
^^
Click to expand...
Click to collapse
it doesnt seem to be a connection-problem (no usb unplug sounds).
it seems that the phone is in a state, where bootup is not possible
But the phone is not required to boot during flashing. Did you try changing the USB slot on your PC? The one you're connecting your phone to? Try another slot. Sometimes that works too.
fawadmir said:
But the phone is not required to boot during flashing. Did you try changing the USB slot on your PC? The one you're connecting your phone to? Try another slot. Sometimes that works too.
Click to expand...
Click to collapse
same result. can't flash
Me too. Can't flash with Flashtool (latest version), even without moving my phone. It starts flashing, but the progress bar shows of no progress. After a while it just says Error - Abort Flashing. I tried all of my USB port, but nothing changes.
after doing and trying my battery got completely drained (red led blinking) so i left it on the wallcharger for ~1day..
then at sometime it managed to boot up itself.. i left it for charging till 100%
after that i did a few "wipe battery stats" in xrecovery and now it seems to work stable again..
is it possible that messed up battery stats could cause the problem?
Wow, that would be nice.
A question! Was the little led on while charging? Because when I put my phone in the loader, it turns green (as if the battery is completely empty) and after a while it just goes off (when it would normally turn red). Do you have that to?
Putting my phone in the loader now, and waiting till tomorrow! Hope this helps!
yea, i've noticed this with my phone too..
strange led behavior..try to plug the charger first (green led turns on, cant say whether its charging or doing anything else) and then put in the battery and wait
maybe you're lucky and the phone will boot
and report pls
I didn't work. I've put my phone in the loader for over 24 hours, but nothing happened.
But my phone wasn't completely drained. Perhaps that is a condition to make this work. The only question is, how do I drain my battery when I can't turn on my phone?
i have used an 5watt light bulb ^^
connected on + and - and then waited till light goes out
Wel, I connected a little lamp and waited until it went out. Then when I put my battery in my phone and pressed the ON button nothing happend, not even the green light flashing shortly.
When I put my phone in the loader the LED started flashing red. And that whent on for a while until it stoped, and the LED did nothing. Then I waited over 24 hours, but nothing has happend.
When I put my phone in the loader now, it's just like before, the green light burns a little while, then nothing..
it happened to me again.. freeze and then no boot.
but i think i know whats wrong. for my phone i can say, that the battery is ok and the rom/os aswell.
its hardware problem. something is screwed up inside the phone.
when i press the phone at randomly places and hold it + then pushing on-button it boots up
i will open it tomorrow

[Help] Bricked Xperia X10 I mean Really Bricked

Hey guys i've a problem with my x10
So one night i was playing with it than the other day the phone would start
so i thought yeah right might be the battery or something. i took it to my friends x10 it was with 87% charged so i exclude this
Than i tried to flash with flashtool a new kernel and i get stuck at 9% or 15% depending on the kernel i use.
With SEUS it starts to repair but it says. No new updates avaiable after a few moments.
Some information regarding my phone
Unlocked Bootloader
FXP KERNEL
MM TEAM MIUI V4
The phone vibrate but doesn't start or load the kernel.
What do i do?!
Srry for my bad english
Thx in advance
Usrle flashtool to reflash kernel or firmware.
already did but i get stuck at 9% or 15% flashing the kernel
I'm downloading a full generic rom x10a
having similar problem
Hi, I had similar problem as well
X10i running FXP CM7 suddenly just wont boot n charge after I turn off the phone
it wont boot after flashing anything (firm or kernel) except the official firm
now that I end up with a cap R bootloader but flashtool claim that bootloader is rooted
do I still keep the bootloader unlock?
i guess you have a locked bootloader since the original firmware is loading just fine even tho rooting has nothing to do with the bootloader it self. i'm only guessing.
I'm stuck at. Flashing Loader
I bricked my phone last week and it got stuck in a boot loop.
I downloaded the x10a generic Stock ROM and flashed it via Flashtool and it worked like a charm.
Hope this helps.
[XBOCT]™ said:
I bricked my phone last week and it got stuck in a boot loop.
I downloaded the x10a generic Stock ROM and flashed it via Flashtool and it worked like a charm.
Hope this helps.
Click to expand...
Click to collapse
But that way you weren't at a brick point.
You get brick when u get those 3 blink red LED and the phone doesn't do anything
By the fact that your phone were able to load the kernel. i guess
same problem repeat
Hi, just confirm that the bootloader remain unlock as long as the flashtool claim its ROOTED
had you try other than official 2.3.3 ftf?
because I just got the same unable to boot problem repeated again
this time cant get boot on even stock 2.3.3 firm
but I was able to boot up and charge on 2.1, then get root, recovery and kernel (w/o unlock bootloader again) and go straight to custom ROM with no problem
mooving said:
Hi, just confirm that the bootloader remain unlock as long as the flashtool claim its ROOTED
had you try other than official 2.3.3 ftf?
because I just got the same unable to boot problem repeated again
this time cant get boot on even stock 2.3.3 firm
but I was able to boot up and charge on 2.1, then get root, recovery and kernel (w/o unlock bootloader again) and go straight to custom ROM with no problem
Click to expand...
Click to collapse
i'm using
X10a_2.1update1_r2.1.A.0.435_Generic.ftf
And it get stuck at Flashing loader
Idk but i can "read" the kernel when i dump the propriets but i can't "right" when i try to flash something
Anyone?
guys?
you said your phone is "bricked"
I'm not sure if you know what that means.
If you say you've bricked your phone then no one can help you.
A brick is a brick. It doesn't matter if it weighs a few kgs or a few hundred grams. A brick can't receive phone calls.
And your phone isn't even a normal brick... You wrote that it's "really bricked"
Are you building a house anytime soon?
LJE said:
you said your phone is "bricked"
I'm not sure if you know what that means.
If you say you've bricked your phone then no one can help you.
A brick is a brick. It doesn't matter if it weighs a few kgs or a few hundred grams. A brick can't receive phone calls.
And your phone isn't even a normal brick... You wrote that it's "really bricked"
Are you building a house anytime soon?
Click to expand...
Click to collapse
maybe i'm wrong idk maybe is a soft brick. thats why i'm asking for some help.
almomdegal said:
But that way you weren't at a brick point.
You get brick when u get those 3 blink red LED and the phone doesn't do anything
By the fact that your phone were able to load the kernel. i guess
Click to expand...
Click to collapse
The red led blinking rapidly three times means the battery is "out of juice".
I've said it earlier: Several X10 devices have reached an age, where battery failures are fairly common due to charge cycles and/or age. Specially if one got it just after the launch.
Anyhow, what you can do, is let the device charge "blindly" for a while, and a while I mean for half an hour to a few hours. Then it should, out of the blue, jump into "active" charging (With the battery screen showing offline charging)
If this doesn't happen you might have to charge the battery externally.
...or even replace the battery.
-"Why?", one might ask.
Reason is that the flash mode only works with a charged battery.
If it empty, it won't engage the flash mode at all. Stupid design, yes, but that is how it is.
Worst thing is, that the battery does deplete/discharge while in flashing mode. That is why it's so important it's fully charged and fully working, before one engages in flashing activities.
See this post for more information about this: http://forum.xda-developers.com/showthread.php?t=1642154
Try wotanserver's flashtool...
http://www.wotanserver.com/en/
Good luck
SysGhost said:
The red led blinking rapidly three times means the battery is "out of juice".
I've said it earlier: Several X10 devices have reached an age, where battery failures are fairly common due to charge cycles and/or age. Specially if one got it just after the launch.
Anyhow, what you can do, is let the device charge "blindly" for a while, and a while I mean for half an hour to a few hours. Then it should, out of the blue, jump into "active" charging (With the battery screen showing offline charging)
If this doesn't happen you might have to charge the battery externally.
...or even replace the battery.
-"Why?", one might ask.
Reason is that the flash mode only works with a charged battery.
If it empty, it won't engage the flash mode at all. Stupid design, yes, but that is how it is.
Worst thing is, that the battery does deplete/discharge while in flashing mode. That is why it's so important it's fully charged and fully working, before one engages in flashing activities.
See this post for more information about this: http://forum.xda-developers.com/showthread.php?t=1642154
Click to expand...
Click to collapse
Didn't work, i even use my friends battery to flash it and it didn't work
almomdegal said:
Didn't work, i even use my friends battery to flash it and it didn't work
Click to expand...
Click to collapse
Well, if the battery issue was fixed, and you're sure the battery is fully charged, then try this: (Quoting from my other post)
I've charged/replaced the battery, and are having trouble with starting up. Earlier flash failed. Now what?
Don't worry. It's pretty darn hard to truly brick this device. Even if the screen remains black, there's still hope.
Once that the battery issue has been dealt with, you can move on:
Download the latest Flashtool and the proper global firmware (FTF-file) for your device from here:
http://forum.xda-developers.com/show...ight=flashtool
1: Extract/Install the Flashtool to a folder of your liking.
2: Copy the ftf-file to the "firmware" folder in the Flashtool folder you just created above.
3: Start Flashtool. Click the Bolt icon (flash). A Window appear. There, choose "flashmode". Cllick OK.
4: A new window appears. In the list on the left, choose the Generic firmware you downloaded and copied into the "firmware" folder. Should have a similar name as the file itself. (Or manually open the ftf-file from the "..." icon on the top right.)
5: Hit "OK. Follow the instructions you get on the screen:
1 - Unplug the device.
2 - Power off the device. (Unplug and replug the battery to be sure it really off, and not stuck in black screen)
3 - Press the "back" putton, and hold it down while performing the next task.
4 - Plug the device into the computers USB.
Click to expand...
Click to collapse
Forced flashing should now start.
Click to expand...
Click to collapse
time to accept the fact that it is really brick
Hi @almomdegal,
if you try flash using another full charge batt n its not work, I think this forum is no longer works for u anymore.
I own a faulty X10 as well, random shut down (no warning at all) then wont boot n charge
reflash it, revive for few days and dead again, and reflash....
now it is really dead, no problem appears and it show flash successful and it just wont boot or charge but vibrate non stop
I just send the phone to service center and the board need to be replace
so its time to send to the real professional to solve it, coz this problem ain't software downloaded from internet can solve anymore
mooving said:
Hi @almomdegal,
if you try flash using another full charge batt n its not work, I think this forum is no longer works for u anymore.
I own a faulty X10 as well, random shut down (no warning at all) then wont boot n charge
reflash it, revive for few days and dead again, and reflash....
now it is really dead, no problem appears and it show flash successful and it just wont boot or charge but vibrate non stop
I just send the phone to service center and the board need to be replace
so its time to send to the real professional to solve it, coz this problem ain't software downloaded from internet can solve anymore
Click to expand...
Click to collapse
yeah i guess so.
I just needed this closure i'll send it to service today

[Q] Xperia Mini Pro SK17i "Bootloop After Bluetooth"

I did updated my phone to ICS the day i bought it.
I used the bluetooth numerous number of times, but never had any problem,
but day b4 yesterday i used the sony factory widget to turn on bluetooth, i dont remember if i did used it before to turn bluetooth on or not.
The phone stopped responding for 2 sec, i thought its normal for android, and then it restarted.Until that point it was normal..
But then its stuck in bootloop.....
i saw various posts and have seen people have got to boot into system once in a while....
but bad for my luck i am trying from 24hrs... but no luck...
out of 10 boots or when battery is removed from phone from long time, phone shows lock screen for a milisecond and goes back to XPERIA logo and same story continues...
FYI: i had previous soft brick when used OTA update but got rid of it using "UnbrickingXperia2011.zip",
Please help me,,, i cant imagine a day without my best phone...
Try to flash the stock .587 software using flashtool
Sent from my SK17i using XDA Premium 4 mobile app
i dont want to delete my data bro....
dats d problem, do u knw how to flash withput deleting data...
Aneel said:
Try to flash the stock .587 software using flashtool
Sent from my SK17i using XDA Premium 4 mobile app
Click to expand...
Click to collapse
tauqeerzahir said:
i dont want to delete my data bro....
dats d problem, do u knw how to flash withput deleting data...
Click to expand...
Click to collapse
Try to untick data while flashing with flashtool (I am not responsible even if u loose your even after unticking data :angel: )
tauqeerzahir said:
I did updated my phone to ICS the day i bought it.
I used the bluetooth numerous number of times, but never had any problem,
but day b4 yesterday i used the sony factory widget to turn on bluetooth, i dont remember if i did used it before to turn bluetooth on or not.
The phone stopped responding for 2 sec, i thought its normal for android, and then it restarted.Until that point it was normal..
But then its stuck in bootloop.....
i saw various posts and have seen people have got to boot into system once in a while....
but bad for my luck i am trying from 24hrs... but no luck...
out of 10 boots or when battery is removed from phone from long time, phone shows lock screen for a milisecond and goes back to XPERIA logo and same story continues...
FYI: i had previous soft brick when used OTA update but got rid of it using "UnbrickingXperia2011.zip",
Please help me,,, i cant imagine a day without my best phone...
Click to expand...
Click to collapse
Go to CMW and then wipe catch and dalvik!!...it will boot into device but once you turn on bluetooth again then the whole thing starts up again!...
kernel?and rom?
Go back to GB if this is your everyday phone then i suggest a stable and reliable OS(I've had some bad experiences with ICS and JB but then again those are mine and my own views. Footnote:This was not to down play any devs :angel: )
I have same problem, just wipe dalvik cache and then after reboot install this "bluetooth fix repair" https://play.google.com/store/apps/details?id=com.phk.bluetoothfixrepair
just click everytime before turn on your bluetooth.
tauqeerzahir said:
I did updated my phone to ICS the day i bought it.
I used the bluetooth numerous number of times, but never had any problem,
but day b4 yesterday i used the sony factory widget to turn on bluetooth, i dont remember if i did used it before to turn bluetooth on or not.
The phone stopped responding for 2 sec, i thought its normal for android, and then it restarted.Until that point it was normal..
But then its stuck in bootloop.....
i saw various posts and have seen people have got to boot into system once in a while....
but bad for my luck i am trying from 24hrs... but no luck...
out of 10 boots or when battery is removed from phone from long time, phone shows lock screen for a milisecond and goes back to XPERIA logo and same story continues...
FYI: i had previous soft brick when used OTA update but got rid of it using "UnbrickingXperia2011.zip",
Please help me,,, i cant imagine a day without my best phone...
Click to expand...
Click to collapse
turn on your phone and plug to pc via usb with conditions bootloop
open androidsdk\tool\monitor.bat
on the tab file explorer
goto system\bin
pull bluetoothd
delete bluetoothd
push bluetoothd where you saved earlier
turn off your phone
turn on again
now your phone not bootloop but bluetoot not work.
open root explorer goto data\misc
delete folder bluetoothd.
goto system\bin
bluetoothd set permissions rwxr-xr-x
reboot your device
and now what happens?
Sorry for my english but I'm using Google translate
gamer.11 said:
Go to CMW and then wipe catch and dalvik!!...it will boot into device but once you turn on bluetooth again then the whole thing starts up again!...
kernel?and rom?
Go back to GB if this is your everyday phone then i suggest a stable and reliable OS(I've had some bad experiences with ICS and JB but then again those are mine and my own views. Footnote:This was not to down play any devs :angel: )
Click to expand...
Click to collapse
can you help me, i was flash kernel to my device but when i'm finished my device cannot turn on just black screen. i try go to CWM, is can't to
fastbot mod can
ululpotter said:
can you help me, i was flash kernel to my device but when i'm finished my device cannot turn on just black screen. i try go to CWM, is can't to
fastbot mod can
Click to expand...
Click to collapse
Use this kernel: here
Download and flash this ROM: here

[Q] Sony xperia boot logo on and off

Hi members,
Today morning suddenly my M4 aqua touch was not working.
I restarted phone using volume up + power button as per sony customer care guidance.
But after restarting only sony xperia logo comes and goes.
I repaired phone using sony pc companion. But no use.
After updating again sony xperia logo comes and goes continuously.
Please help me as service center is very far from my town.
Do you have access to your recovery?
Also, is your phone rooted. Gimme some details!
Sent from my SM-G530H using XDA Free mobile app
no..
heinrich.himmler said:
Do you have access to your recovery?
Also, is your phone rooted. Gimme some details!
Sent from my SM-G530H using XDA Free mobile app
Click to expand...
Click to collapse
No friend...its not rooted
Your phone seems to be stuck in a bootloop.
Press the Power button+Volume up button and hold, till you get a screen which is the recovery screen!
Now, you should be able to see options like Wipe Cache, and Factory reset.
In order to get out of this bootloop situation, first tap on Clear Cache.
Then tap on Factory reset.
THIS METHOD WILL DELETE ALL USER DATA.
But you can't really backup anything since you don't have access to the phone.
Try this out, and keep me posted.
Don't worry, All is Well!
Sent from my SM-G530H using XDA Free mobile app
No use
heinrich.himmler said:
Your phone seems to be stuck in a bootloop.
Press the Power button+Volume up button and hold, till you get a screen which is the recovery screen!
Now, you should be able to see options like Wipe Cache, and Factory reset.
In order to get out of this bootloop situation, first tap on Clear Cache.
Then tap on Factory reset.
THIS METHOD WILL DELETE ALL USER DATA.
But you can't really backup anything since you don't have access to the phone.
Try this out, and keep me posted.
Don't worry, All is Well!
Sent from my SM-G530H using XDA Free mobile app
Click to expand...
Click to collapse
After 3 hours phone booted normally...worked for 6 hours..
again touch is not working...again stuck at boot logo (comes and goes)
Try the solution I gave above
Sent from my SM-G530H using XDA Free mobile app
heinrich.himmler said:
Your phone seems to be stuck in a bootloop.
Press the Power button+Volume up button and hold, till you get a screen which is the recovery screen!
Now, you should be able to see options like Wipe Cache, and Factory reset.
In order to get out of this bootloop situation, first tap on Clear Cache.
Then tap on Factory reset.
THIS METHOD WILL DELETE ALL USER DATA.
But you can't really backup anything since you don't have access to the phone.
Try this out, and keep me posted.
Don't worry, All is Well!
Sent from my SM-G530H using XDA Free mobile app
Click to expand...
Click to collapse
hey i have this prob. too i tried to flash recovery.img and it bricked. im trying to do what you say but phone vibrates once then triple a sony logo comes and closes i need help please ((
sureshkadiri said:
Hi members,
Today morning suddenly my M4 aqua touch was not working.
I restarted phone using volume up + power button as per sony customer care guidance.
But after restarting only sony xperia logo comes and goes.
I repaired phone using sony pc companion. But no use.
After updating again sony xperia logo comes and goes continuously.
Please help me as service center is very far from my town.
Click to expand...
Click to collapse
Did you fix it? same as me :crying:
inspektors said:
Did you fix it? same as me :crying:
Click to expand...
Click to collapse
Download flashtool, flash http://forum.xda-developers.com/showthread.php?t=2489955
Set it up correctly and instal;l the drivers.
Download the ftf file for YOUR DEVICE, use this http://forum.xda-developers.com/cro...xperifirm-xperia-firmware-downloader-t2834142 ,or the last tab at the top of the flashtool.
Once you have found it, click it and download it by clicking it on the far right, make sure unpack automatically is checked.
Let it download and then flash tool will assemble it as the ftf file for you, and it will be in the correct folder. Cick the lightning button and select flash mode, select the ftf file that should apear in the list.
Folow the on screen instructions, it will take a while to flash, once finished it will say "unlug and reboot phone£
Do that and your done.
Cant fail with the flash tool
Let me know how you get on. Goodluck.
is your display ok (no small hairline cracks UNDER glass)?
I did all from your instructions and even try repair option in PC Companion but, had no errors but my e2303 remains stuck on the Sony logo (looping). I bought the phone online second hand and it arrived like that. I did bootloader unlock procedure in flashtool successfully and when i run it again it offers relock now so i assume it was good. However, if i try sony official bootloader unlock instructions via adb, i get error. I guess it's debug over usb and unknown sources related but since i can't boot to system there is no way to check that.
I'll mention i did try several ftf versions and all flashing went without errors (as with pc companion repair) but no result. Did i got scammed totally (i know i am as the phone should be working) and bought a phone that even can't get repaired?
Help guys
Do you have deleted or disabled my Xperia app before unlock? Maybe beacause this. I read when unlock and active my Xperia, phone is like paperweight
I got the phone like this, stuck on Sony/Xperia logo so i don't know what happened and what is the cause
Hi,
Apparently this is a more frequent issue than I'd have thought.... A relative of mine brought me his M4 Aqua e2303 with the same symptoms: it tries to boot, shows the Sony Logo (Xperia on the bottom of the screen) and it just loops. Screen goes off-then-on and the same thing. I've tried EVERYTHING. Bootloader was locked, so as a desperate measure I even unlocked it via Flashtool. First I tried Sony PC Companion App and automatic repair. It went smoothly but the phone was still stuck, then I flashed the last ROM via Flashtool. Again, everything went OK, but the phone was still stuck. I flashed a different ROM, the European Press version, since it's a little bit older, and suddenly something changed. The boot sequenced advanced from the Sony Screen to the waves screen, even with the music, but it just freezes and reboots itself 3 or 4 seconds after the blue-ish waves screen appears and the melody starts playing. Fastboot works, and I even pushed a custom recovery image. It boots, works, touchscreen and everything, and I can wipe everything (which I even did) but to no positive result. I've read about theft protection bricking some M4 Aqua phones, but this one had a locked bootloader, so it's out of the question (I think)
I'm absolutely dumbfounded... the only thing that comes to mind at this point is a hardware failure. My relative got the screen replaced, but everything was working fine after that, so I guess some cable/ribbon/whatever could get loose over time? Any idea?
I've learned a lot reading this thread and XDA Dev generally. Thanks, guys, great community.
hi,
i got to this problem too - M4 E2303:
1) unlocked bootloader
2) played around with the infinite possibilities of an unlocked bootloader.
3) killed android one way or another (debloating by hand, etc) - but it all worked again, thanks to the custom recovery
4) repeated step 3 a few times, until i liked the result
5) when creating the backup in recovery mode, the phone overheated constantly - so i submerged it
and this is how it went sour... i am still not sure, if the killing blow was dealt by heat, water or some other action - the phone just shuts down when i start it, while custom recovery works. flashing works also - over fastboot and the normal fashmode.
the interresting part is, that after flashing the bl back to locked even the sony recovery tool accepted it and flashed it again - but it won't boot anything else, just recovery (after unlocking and flashing it again, of course)
the only possibly useful info i got for you, is this log message in the twrp-console, which i did notice since then:
unable to recreate and-sec folder
maybe this helps others to identify the problem/solution for these strange bootloops
p.s.: even though it is only one possibility for what killed my phone: DO NOT use "the waterproof phone"(tm) under water
p.p.s: Cyanogenmod 12.1 works (well, as "well" as on any other m4) - i just installed that from an sdcard via twrp
I have a xperia m4 aqua, it have the same problems, but I´m thinking if a break glass or a crack has something to see with this problem, can you e-mail me? [email protected] please.
Hey, mine is also stuck in a bootloop.
had the wifi of for 3 days straight. Next time switching wifi on the phone just shuts down and gets stuck in a bootloop for like 45-60 minutes. Wifi is off, as soon as I activate wifi again. Same all over.
Any suggestions?
Did a restore from the original software also with other versions.
I guess its a hardware problem. But no glue how and why
got same problem here, could it be because glass is cracked?
tbo85 said:
Hey, mine is also stuck in a bootloop.
had the wifi of for 3 days straight. Next time switching wifi on the phone just shuts down and gets stuck in a bootloop for like 45-60 minutes. Wifi is off, as soon as I activate wifi again. Same all over.
Any suggestions?
Did a restore from the original software also with other versions.
I guess its a hardware problem. But no glue how and why
Click to expand...
Click to collapse
Ahm i have the same problem too. Please tell me how to use flash tools on mac os
Hello everyone,
I have the same problem. It started when i saw that i had no 4G internet connection, so i thought lets restart my phone and yes now its in the bootloop .
I tried all kinds of resets, i tried to flash my phone which i did with succes, but still have the bootloop.
Now i have some questions:
- when did your bootloop started?
- Did u play pokemon Go?
- Was your phone warm or cold?
- Could it be a storage thats full?
- Do i have to bring my phone back or do i have to buy a new one?
- Could it be an software update that caused this?
The pokemon go thing is because it is a possibility that the game overheated your phone and maybe some hardware got damaged because of that.
i'm not sure of this, but there is a great change that thats the problem.
Hope we find the answer.

Question NOTHING

NOTHING
You can charge it without it being turned on I assume.
That should get you to 80 or more % so you can repair it with the companion software
glovesave said:
You can charge it without it being turned on I assume.
That should get you to 80 or more % so you can repair it with the companion software
Click to expand...
Click to collapse
Sorry, I do not quite understand how to charge it without being turned on, once connected to the power it will automatically start and restart infinitely, is there any detailed operation method can tell me?
Can you both to recovery and charge there?
Standard way per internet:
"
Recovery Mode SONY Xperia 1 III
At first hold down the Power key for a few seconds to switch off SONY Xperia 1 III.
After that hold down Volume Down and Power button for a couple of seconds.
If the SONY logo appears release the Power key."
In your case see if you can match step 2 up with the phone rebooting if that makes sense.
I would try that with power cable in first, then without the cable in, if the other doesn't work. Then put power in while in recovery mode.
Hope that works
IKIZZN said:
Please help me, my Hong Kong version 512 grey xperia 1 iii arrived on the first day, I tried to brick the Taiwan version of the firmware, and now I am prompted as shown in the picture, and reboot infinitely. I want to use xperia companion to fix it, but it says it needs more than 80% battery so it keeps failing. I'd like to know how to charge it in case of infinite reboot. I'm really afraid of using newflasher as a white guy, I can't understand what partitioning or whatever I said in other posts, adb always prompts waiting for device, and the driver is always a yellow exclamation mark. Please have no big brother to help me! I am more anxious to use the phone also stall on such a thing!
View attachment 5378119
Click to expand...
Click to collapse
Were you able to fix your phone? I have the same problem, I unlocked my phone and rooted it but then decided to relock my phone. Silly me i didn't charge my phone before using the Sony companion to repair it now it just keeps rebooting when I tried to charge it. Anyone has a solution to this is very much appreciated.
I had the same problem and brought it back to the store. It seemed that there was a problem with the fingerprint button, which kept the phone in restart boot. The only thing you need to do is to bring it back, have them/Sony check the phone. Ultimately you will get a New phone. I did. Yesterday. Hope it does not occur again.
I have same problem please help us. I have XQ-BC72 HK and I used New Flasher to flash RU or TW and corrupted. And I tried to fix with Xperia Companion but I have no charge.
Bro I solve the problem and phone is running now... Contact me...
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First post and thread title removed by OP.
Regards,
shadowstep
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