My fingerprint sensor stopped working from one day to the next about a year ago and it did not help to factory reset data or reflash the fw
With the update that arrived today (55.2.A.4.154) not only the option in the security menu reappeared but I was able to register the first fingerprint... too bad that when I registered the second one it stopped reading the fingerprint and the option in the security menu disappeared again after a reboot.
Has anything similar happened to anyone with the latest update?
My fingerprint was gone after the 110 update. And i hope it will comeback after this update. I think iy is a software problem. Because my fg sensor was perfect, until that ****ty update.
revox1 said:
My fingerprint was gone after the 110 update. And i hope it will comeback after this update. I think iy is a software problem. Because my fg sensor was perfect, until that ****ty update.
Click to expand...
Click to collapse
I think so too, I don't remember if mine stopped working after an update but it's still strange that after this update it started working again and shortly after stopped
Go to security and Google Play system updates..
Update it.
You will have the Fingerprint.
Mine was disabled earlier and did this to fix it.
Here is the last thing.
Fingerprint disappeared from Settings
Hi everyone, I noticed recently that my phone doesn't unlock with my Fingerprint (I set 3 fingers) and It doesn't show FP icon in bottom of screen before unlocking... So, I went to settings to remove all the saved fingerprints and add them...
forum.xda-developers.com
I hope this will help.
Mnope. For me it didnt help. I lost my patience and gave it to the service. I hope to a refound. I am sick of this bull****.
Fingerprint Issue on J9110 after recent update.
i had a similar issue with OTA updates on my Z2 sony regarding the camera i thought i was a hardware so it sent it in for repair a couple of times.. i found using Xperia Companion reinstall of software fix its issue and it fix my J9110 Fingerprint Reader issue as well
bigthermalboy said:
Fingerprint Issue on J9110 after recent update.
i had a similar issue with OTA updates on my Z2 sony regarding the camera i thought i was a hardware so it sent it in for repair a couple of times.. i found using Xperia Companion reinstall of software fix its issue and it fix my J9110 Fingerprint Reader issue as well
Click to expand...
Click to collapse
how to re-install using Xperia companion.?
if u meant repair then I can confirm that it's not working I tried to repair multiple times
repair is not working with Companion anymore i think
Related
guys last week i bought an xperia p. it came with ics preinstalled and the proximity sensors was working fine but after updating to jb via flashtool the proximity sensor doesnt work now. tried reverting back to ics but the problem still exists. have tried the service menu and it shows proximity sensor is off. is their something i can do to fix it or would i need to send it for repair.
thanks in advance.
js200988 said:
guys last week i bought an xperia p. it came with ics preinstalled and the proximity sensors was working fine but after updating to jb via flashtool the proximity sensor doesnt work now. tried reverting back to ics but the problem still exists. have tried the service menu and it shows proximity sensor is off. is their something i can do to fix it or would i need to send it for repair.
thanks in advance.
Click to expand...
Click to collapse
try back to Gingerbread 2.3
Hi
I ordered Le Max 2 few days ago from Aliexpress(Trendresources LTD). However, I got concerned, after I read on xda and le forum about it problems with fp sensor. Could you tell me, is fingerprint sensor a software issue or unfortunately hardware and it can be fixed only by replacing dead sensor?
First of all, wait until your phone arrives and then we can talk.
Mine came with the fp sensor not working. I managed to make it work by flashing stock rom. First receive it and see how it is. Already the latest firmware 016s has huge improvements in fp recognition, so I believe it will improve even more.
When I first got my phone, I was so disappointed by the fp senor and not having Ota, but after updating to 5.8, all was solved.
Can't really complain. The phone is so fast and responsive.
Ok, thanks for help guys. I really appreciate that.
Fingerprint not working
I too receive the phone yesterday unable to register fingerprint, in the FP setup page it is not taking any input after touching the sensor. iam too confused requested for a replacement from the vendor, whether flashing stock rom (iam on 16s) will solve the issue.
please reply iam going nuts.
youtube link of mine trying to register FP setup is here
https://www.youtube.com/watch?v=qIFSvz9qSU4
ashok20205 said:
I too receive the phone yesterday unable to register fingerprint, in the FP setup page it is not taking any input after touching the sensor. iam too confused requested for a replacement from the vendor, whether flashing stock rom (iam on 16s) will solve the issue.
please reply iam going nuts.
youtube link of mine trying to register FP setup is here
Click to expand...
Click to collapse
As I have mentioned above, flash the stock ROM and you will see it will work.
Sent from my Le Max2 using XDA Labs
Thanks for the reply
valy_cta said:
As I have mentioned above, flash the stock ROM and you will see it will work.
Sent from my Le Max2 using XDA Labs
Click to expand...
Click to collapse
Thanks for the reply
Iam downloading 16S this now, i will flash after download.
after download, i have to rename the file to update.zip and goto recovery, select update right. please Correct me if iam wrong
i dont have anything to backup as it is a new mobile.
thank you.
ashok20205 said:
Thanks for the reply
Iam downloading 16S this now, i will flash after download.
after download, i have to rename the file to update.zip and goto recovery, select update right. please Correct me if iam wrong
i dont have anything to backup as it is a new mobile.
thank you.
Click to expand...
Click to collapse
you are correct.
flashed the stock rom. I have clicked the update.zip in file manager and selected update option, it took around 20 minutes and after that I tried to add FP but no use, same thing repeated, I think its a hardware issue. any way to diagnose the FP using any software or app?
ashok20205 said:
flashed the stock rom. I have clicked the update.zip in file manager and selected update option, it took around 20 minutes and after that I tried to add FP but no use, same thing repeated, I think its a hardware issue. any way to diagnose the FP using any software or app?
Click to expand...
Click to collapse
Reboot into recovery, select also clear data... and press Update and reflash. When you boot into system, before you put any fingerprints, select "Calibrate fingerprint sensor".
I tried to update from recovery but I got a weird error saying 'unable to update, cause: apk not found' I searched google but nothing found. Is the update.zip file case sensitive. I renamed it to 'update.zip' not 'Update.zip'. is it OK.
One more thing after update I tried to skip the WiFi connection but this popped up
image
and I am not able to skip the WiFi connection. Letv is going in apple way
I also calibrated before touching the FPScanner but no use.
same for me.
the sensor does not work or more.
I have a 2 lemax x822.
the sensor works two days with the Roma CM13 19s, and then the third day nothing.
I returned to stock rom 17s, but it still did not work.
I passed the fourth day in the 19s CM13 ROM, and miracle, it works.
but alas today he no longer works again. impossible to calibrate and add a fingerprint.
I try Roma umbrella corps 18s / 19s, but the sensor does not work either.
it gets annoying.
problem of software or hardware?
meuhmeuh51 said:
same for me.
the sensor does not work or more.
I have a 2 lemax x822.
the sensor works two days with the Roma CM13 19s, and then the third day nothing.
I returned to stock rom 17s, but it still did not work.
I passed the fourth day in the 19s CM13 ROM, and miracle, it works.
but alas today he no longer works again. impossible to calibrate and add a fingerprint.
I try Roma umbrella corps 18s / 19s, but the sensor does not work either.
it gets annoying.
problem of software or hardware?
Click to expand...
Click to collapse
I have the same problem. This problem of hardware.
@bahuy2003 thank you for the answer.
it's a shame to have problems with such a good phone equipment rating. especially when it is new for 5 days.
I will have to assert the warranty on the spemall.com site.
hoping that not too long to repair it and well repaired.
I use my max2 without fingerprints. Many people sent their mobiles to warranty, but they were waiting for months for them.
I too having fp problem, anyone have solution please tell.
I too have same problem moreover camera continuously clicking picture.
Sent from my Le X821 using XDA-Developers mobile app
Must be at least partially software
I've tried stock ROMs and am currently running the pseudo CM based on a stock 18 kernel.
Finger print unlock isn't consistent: Sometimes the phone doesn't react for a long time (seconds), sometimes unlock is instantaneous.
Proper training is certainly important to get instantenous responses at all (don't move fingers during training, tap and wait for the vibration confirmation).
Sometimes I resort to clicking the power button and then do a finger-print to unlock, sometimes I just use the pattern to unlock, although that's very rare.
However last night I had a strange experience:
The phone was suddenly receiving fake inputs from the soft buttons, switching between applications without me touching anything and eventually all soft buttons went dead. Touch screen was still perfect, but finger print unlock was also dead, had to use the unlock pattern.
After a reboot (cold) everything was back to normal.
Whatever firmware is running to deal with the fingerprint sensor and the soft buttons (I assume this isn't running on the main cores), seems to be buggy, perhaps leaking memory and requires a restart occasionally.
My guess is that this would take automated testing to fix and I doubt Le Eco is doing that. Actually I guess the code would actually have to come from the hardware vendor for the fingerprint sensor and perhaps Le Eco doesn't have a current version.
Really professional quality is hard to get these days, even in flagship devices costing four times as much as Le Max 2.
Hi to all this is my first day with Samsung Galaxy s9 plus and I'm having problem with Fingerprint sensor... After restart works for 5 to 10 times... After that stop working and a message appears that "Fingerprint sensor stop working) and need reboot to work again for some times and the same...
I haven't done a factory reset yet because I have just finish set up
Is there anyone with same problem in s9, s9+, or s8, NOTE 8 series?
i didnt have any problems with mine and dont have the problem with my s8 neither
No Issues at all.
I've been using mine since morning without any issue. Try a factory reset
Working fine here
Same issue with me here , My device is S9 plus 256 GB version , work for 10 or 20 mins and after that it stop response at all unfortunately
Sent from my SM-G965F using Tapatalk
That's weird I'd replace it, I have the device since the 7th, no fps error
skivnit said:
That's weird I'd replace it, I have the device since the 7th, no fps error
Click to expand...
Click to collapse
Yes , if the problem remain with no update from samsung side , I will ask for replacement for sure , especially the device is new and there is no sufficient reviews of the device to see of this problem is common of just single cases ..
Sent from my SM-G965F using Tapatalk
Try a factory reset.
Facebook was keeping logging me out and issue resolved by a factory reset
Sent from my SM-G965F using Tapatalk
M.Noury said:
Try a factory reset.
Facebook was keeping logging me out and issue resolved by a factory reset
Sent from my SM-G965F using Tapatalk
Click to expand...
Click to collapse
But if I did that , I will lose all my data and I will be have to transfer it again , right
Sent from my SM-G965F using Tapatalk
bablo86 said:
But if I did that , I will lose all my data and I will be have to transfer it again , right
Sent from my SM-G965F using Tapatalk
Click to expand...
Click to collapse
Yes you will loose all your data...
Here in Europe Exynos version in a Greek mobile forum we are 3 people with the same Fingerprint problem... So this must be firmware bug and not hardware...
Try this and see how it going...
Go to Fingerprint settings, desable Fingerprint gestures, delete all Fingerprints, restart phone, go again to Fingerprint settings, put 4 Fingerprints (I put 2 times the same finger for left and right hand), check if works, restart phone, go to dialer and call "*#0*#" service menu, go to sensors, Fingerprint and click on normal, when finish (all "pass") go back, restart phone and check if everything is OK.... There's be 1,5 day without having any problems
Any one still facing the issue after disabling fingerprint gesture?
tsiglas said:
Yes you will loose all your data...
Here in Europe Exynos version in a Greek mobile forum we are 3 people with the same Fingerprint problem... So this must be firmware bug and not hardware...
Try this and see how it going...
Go to Fingerprint settings, desable Fingerprint gestures, delete all Fingerprints, restart phone, go again to Fingerprint settings, put 4 Fingerprints (I put 2 times the same finger for left and right hand), check if works, restart phone, go to dialer and call "*#0*#" service menu, go to sensors, Fingerprint and click on normal, when finish (all "pass") go back, restart phone and check if everything is OK.... There's be 1,5 day without having any problems
Click to expand...
Click to collapse
4ο άτομο από Ελλάδα με το ίδιο θέμα
Hope it works tho
Edit: It works for now
I am from dubai using 128 exynos version. Having the same problem with fingerprint sensor.
South Africa, 128gb same problem
România...the same problem
Trimis de pe al meu SM-G965F folosind Tapatalk
hi
Same problem here in france with exynos 64go one
galaxy s9 problem with fingerprint reader
Hi,
I also have a problem with the reader. What time does it stop working. resetting the factory settings does not help. You will have to go to the Samsung service
robeeerto said:
Hi,
I also have a problem with the reader. What time does it stop working. resetting the factory settings does not help. You will have to go to the Samsung service
Click to expand...
Click to collapse
I think its more of software related issue and needs an update. For the moment, just disable the fingerprint gesture it should work fine.
I confirm that. I had the issue yesterday, have disabled finger print gestures and everything's fine so far...
farhanzs said:
I think its more of software related issue and needs an update. For the moment, just disable the fingerprint gesture it should work fine.
Click to expand...
Click to collapse
hi, there's a dual sim sgs version of 9, 64 GB. the reader works as he wants. it works a few times and in a moment it stops working. over and over again. I restored the factory settings and it started working but after two hours it stopped working again. Updates are currently being made.
So I've tried everything I can think of, without voiding warranty, to fix this.
One day the phone was turned on and the fingerprint sensor didn't work. Fine, but checking the settings, it was gone there too! There were some residual settings like the "suggestions" for "Screen Lock" that suggested "unlock with your fingerprint". However, clicking that immediately returns me to settings. It's like the fingerprint sensor and settings have vanished.
Now, I've tried factory resets. I've even reinstalled the current firmware, but nothing seems to be working...
GetAlife13 said:
So I've tried everything I can think of, without voiding warranty, to fix this.
One day the phone was turned on and the fingerprint sensor didn't work. Fine, but checking the settings, it was gone there too! There were some residual settings like the "suggestions" for "Screen Lock" that suggested "unlock with your fingerprint". However, clicking that immediately returns me to settings. It's like the fingerprint sensor and settings have vanished.
Now, I've tried factory resets. I've even reinstalled the current firmware, but nothing seems to be working...
Click to expand...
Click to collapse
I would guess the hardware is broken.
ante0 said:
I would guess the hardware is broken.
Click to expand...
Click to collapse
:good: It is likely a hardware failure.
Hi, did you solve the issue? Same thing happened to me. Was it a hardware or software issue?
After applying the last Software Update on my Huawei mate 10 pro the fingerprint sensor started to work randomly. Sometimes it works and then it does not. I do not think it is a matter of hardware otherwise it wouldn't work at all. What can I do to solve the problem?
Aargueta said:
After applying the last Software Update on my Huawei mate 10 pro the fingerprint sensor started to work randomly. Sometimes it works and then it does not. I do not think it is a matter of hardware otherwise it wouldn't work at all. What can I do to solve the problem?
Click to expand...
Click to collapse
Id take it to the service center and have them take a look at it .... Hopefully both replace the sensor and flash the proven working os to the board. With the latest updates I lost the game boost app in the same way that you are describing loss of the f sensor. It dissapeared from system all together, not frozen , not disabled , just gone and all reference to it removed from settings. I flashed couple firmwares since then trying to both downgrade and fix it but no matter what version I was on it never returned lol. It died on 6th/7th flash - hard brick and Im picking it 2morrow from service . All in all , since 9.0 , 9.1 certain issues I had there seemed to follow through every subsequent firmware update. If it doesnt work now it prolly will be bugged in the future as well by that logic. My erecovery was also broken ( Everything works but it never can find firmware to download ) when I started and just like gpu boost it never returned . When I gave them phone under warranty few times back they basically replaced whatever I complained about , back cover, display , battery , charging port , headphone adapters all free of charge
Huawei Mate 10 Pro Fingerprint is not working after EMUI 10.0 Update
My FINGERPRINT ID is not working after the Software Update to EMUI 10.0. Now I cannot unlock my phone using fingerprint. Fingerprint menu too is missing in the Biometrics & Passwords menu of Settings. My fingerprints have vanished from my phone together with the option to input new fingerprints. When I go to the SETTINGS menu, I see nothing related to FINGERPRINTS. In other words, FINGERPRINT ID is not a method of unlocking my phone according to the SETTINGS.
I downgraded the phone to EMUI 9.1, but nothing changed. So, again I updated the software to EMUI 10.0. I cannot understand why this is happening so. It is Huawei. World's No. 2 phone manufacturer trying hard to be the No. 1. World's largest communication equipment manufacturer. It is a shame. It is a total failure of HUAWEI. I handed over the phone to the Huawei Service Centre in Sri Lanka. For two days, they are "STILL CHECKING".
Problems happen! With all the brands!
Me and many others updated to EMUI 10 without any problems.
When I update to other Android OS version, I always do a factory reset, just to avoid any possible problems.
Problems happen! With all the brands!
Me and many others updated to EMUI 10 without any problems.
When I update to other Android OS version, I always do a factory reset, just to avoid any possible problems.
SirDaemon said:
Problems happen! With all the brands!
Me and many others updated to EMUI 10 without any problems.
When I update to other Android OS version, I always do a factory reset, just to avoid any possible problems.
Click to expand...
Click to collapse
I did a factory Reset too after the software update to EMUI 10.0. But no change at all.
Might be a coincidence, or not. Maybe something in the flash process went wrong.
SirDaemon said:
Might be a coincidence, or not. Maybe something in the flash process went wrong.
Click to expand...
Click to collapse
Yes, it may be a coincidence or may be something gone wrong in the flash process. But the problem is that this has happened to many other people through out the world. Also, many people complain about various other problems after the software update. That means Huawei has failed to provide their customers an accurate and safe process to update their software. It is a serious failure from the part of Huawei, the second largest mobile phone manufacturer in the world.
The finger print problem solved in my Mate 10 pro
100 % its software problem after android 10 update am reset all setting twice and now the finger print work with out any problems
Happened to mine as well.
Decided to update over weekend and fingerprint id has vanished from settings.
Tried to reset several times but no luck.
My MediaPad M5 (SHT-W09) has worked up well until yesterday. Now the fingerprint sensor is not working. I have rebooted, turned off & restarted it. I think the sensor MAy have worked again for a very short way but it is definitely does not work now.
The sensor does not work at logon, does not work for my banking apps and is not seen by other apps.Some apps say that there is no fingerprint sensor.
Has an app or something captured the sensor? If so how do I determine what is "hogging" the sensor?
Or is the sensor no longer working? Is so, is there any way to fix it?
Chris
Has anyone had the fingerprint sensor fail?
Chris
I also have the exact same problem.
It began a couple of months ago. The fingerprint sensor would show up for a couple of minutes after a reboot, but now it has disappeared permanently. Even the settings app won't show it after a restart.
Have you found a solution or some insights that could help us debug this?
I tried clearing the cache and sometimes it works for a while then the problem would reoccur. I did a reset to factory and this fixed the problem for a while.
I did cut back the number of apps.
Now it works perfectly and I don't know what caused the issue! It may have been a stray app.
Sorry about not giving a definite answer.
Chris
I have the mediapad m5 lite and I am having the same problem. It was complaining that the fingerprint hardware wasn't working and I restarted and now it is unaware it exists, even in settings. What was the cache you cleared? Did you have any luck further discovering what the cause is?
The fingerprint sensor works well now.
As I said previously, it must have been an app but I have no idea what
Sorry
Stay safe