AOD not working - Samsung Galaxy Note 20 Questions & Answers

I am having a hard time getting the AOD to work on my new Note 20 Ultra that I purchased from Samsung. It will work sometimes but for the most part, it does not work. Sometimes it will pop on screen for a split second and disappear. I have tried all of th troubleshooting that I found online but when I called Samsung, they told me that AOD is not something that works on the notes 9, 10 and 20 anymore. I was like what? I never heard this. Has anyone else had this issue and if so what is the fix?

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V30 Problems!! Anyone else??

Had the phone for about a week now. (Verizon)
Today i tried to activate wifi calling...no good. Factory reset the phone thinking maybe it was an app..still nothing.
I have also noticed that over the past couple of days, the phone has been getting more and more laggy. Not many apps on the phone at all. No different than the apps on my V20 which never really had a lag issue. The phone seems to struggle as well when opening messaging or opening a url from an email...sometimes it will not even load the page. It just stays on the current page that chrome already had open.
Starting to feel like there are some bugs LG needs to fix..
Im swapping the phone out this weekend for another one...Main reason for the swap is the phone not activating wifi calling..that def seems like a hardware issue.
Not sure if anyone else has noticed but if you have the brightness on 100% or any brightness for that matter, if you look at the phone from any angle besides straight at it, it gives the whole screen a blue tint...Samsungs do not do that with their oled panels.
Symptom of the Poled?
Anyone else experiencing annoying bugs with the phone??
Settings/Developer Options/tick on "Force GPU Rendering" should make the beast smoother faster. if root available try L Speed/Entropy/fstrim apps found on Play Store! If LG G6 gets Android 7.1.2 , the performance should improve smoother over Android 7.0 just like the LG V30 is incredibly smooth and fast due to SD 835. Android Oreo 8.0 should have faster boot times on powering up. LG flagships gets Oreo by the end of this year (November or December)
I noticed Wifi calling didn't turn on right away. It said it was working on it and it took a little bit, maybe 10-15 minutes before it actually said it was activated. I have not noticed any tint issue when viewing the phone from an angle
Dump chrome, install Samsung browser apk. With the crystal add blocker. Eliminate animation scale to .5, install a different launcher. Text for me with Verizon message+ works really well, live the pop up window so I can reply without closing the app I'm in. Truly the phones not lagged" me at all. Love the speed, hate the screen protector issues but phones doing great and I got it Oct 5th.
Dont have those issues, but did notice a little process when first booted to get wifi calling settled in. Had to confirm a prompt of some sort and wait a bit.
I havent had any of those issues, mine have been the wifi always dropping at home and my camera seeming like its fuzzy with the pictures I take.
Thanks guys...had developer options opened and changed those settings already...going up the road today to get it switched out so wifi calling can work...hopefully that solves the issue
Wifi calling works fine on mine. Any issues so early, exchange phone
farside420 said:
The phone seems to struggle as well when opening messaging or opening a url from an email...sometimes it will not even load the page. It just stays on the current page that chrome already had open.
Starting to feel like there are some bugs LG needs to fix..
Click to expand...
Click to collapse
Oh, I can bet they sit there lazy and wait for some urgent advices to get starting with Oreo development
farside420 said:
Not sure if anyone else has noticed but if you have the brightness on 100% or any brightness for that matter, if you look at the phone from any angle besides straight at it, it gives the whole screen a blue tint...Samsungs do not do that with their oled panels.
Click to expand...
Click to collapse
Samsung OTOH goes to green or pink tint. You don't fool us.

Honor 9 Premium - Flip Case lock not working at all.

So i just bought an flip case for my Honor 9, only to find out that automatic locking and unlocking is not working at all. In my previous phone Honor 7, it worked fine.
I have enabled "Smart Cover" in settings, but the phone does absolutely nothing when i close the flip or open it. I also remember that there was actually settings for this in Honor 7, but now i have only slider On & Off.
I tried one App from Google Play that does the same and it worked, but in this case i cant use my fingerprint to open the lock after so i nuked that app to oblivion.
Whats going on with this? Is there way to make it work?
* So, closing the flip when in phone call seems to work.. But when not speaking in phone, not working.
I would try to find the specific case on Amazon or any other online retailer with public reviews and check with the community. Not knowing the brand here could only lead to guesses.
Stoeff.at said:
I would try to find the specific case on Amazon or any other online retailer with public reviews and check with the community. Not knowing the brand here could only lead to guesses.
Click to expand...
Click to collapse
Hi, thanks for answering. The cases brand i'm having now is called "Insmat", apparently it has 2 Magnets so i guess one is for the sensor and other for the flip? So it should work.. Starting to think my phone has gone bonkers because as i said in earlier post, the flip works perfectly when in call. Cant confirm if update has ducked up something, because i just now got the case after 3 months after purchase.
I managed to get to the actual settings where you choose that does the flip cover have the square hole for "clock view" or not, but pressing either of them did nothing.
I know its a small problem i'm having but i grew accustomed to this feature with my Honor 7, where i actually had four different cases and each of them worked right out of the box.
So its very odd that with successor Honor 9, it doesn't.

Multi touch issues?

Hello everyone, I just got this tablet today and I'm having an issue with it. I was trying to play a music game and I noticed that when I touched both extremes of the screen the multitouch would release my fingers for some reason. I've recorded a video of it using a multitouch application just to make sure I wasn't going crazy, here it is:
Link to the Youtube video
Do you think it's defective? If anyone has this M5 10 tablet could you test it for me and see if you also have the same multitouch issue? Since I just got it today, should I return it? Or is it something that can be fixed?
Thank you.
Received mine today from Boulanger in France, i used the same software as you to test it. Everything is working fine, even with 3 or 4 fingers, using the same kind of routine you used. So i suppose that your tablet is faulty. Sorry mate.
RubyRP62 said:
Received mine today from Boulanger in France, i used the same software as you to test it. Everything is working fine, even with 3 or 4 fingers, using the same kind of routine you used. So i suppose that your tablet is faulty. Sorry mate.
Click to expand...
Click to collapse
This stuff happens Thanks for testing it out! This one is going back
I have the same problem bro! You can find my post here: https://forum.xda-developers.com/showthread.php?t=3777471
I have already open a ticket on the support
Sent from my [device_name] using XDA-Developers Legacy app
I have the same issues als well. You can see it very well with the App "Multi touch test" from Spencer Studios.
Has someone more info on this issue as the tablet is useless for me with those touch problems and I will send it back if there is no fix available in the near future.
andrgin said:
I have the same issues als well. You can see it very well with the App "Multi touch test" from Spencer Studios.
Has someone more info on this issue as the tablet is useless for me with those touch problems and I will send it back if there is no fix available in the near future.
Click to expand...
Click to collapse
Hi Andrgin, which is your problem? In my case I have the problem only if I touch the screen with two fingers. In this case seems that the tablet, after 2 sec, can't recognize anymore the touch. I'm waiting the response of the support for the ticket that I opened, hopping that they can tell me that is only a software problem and not an hardware issue, let's see...Anyway I have your idea too, I bought this tablet to play music game and is really useless with this problem.
When I touch the screen with 2 fingers at the same time and do not move them for about 1 second the tablets looses the touch of both fingers. It does not happen if I dont put both fingers down at the same time (more than about 500ms), move the fingers around while they touch the screen. Also it does not happen with 3 or more fingers.
To me it seems like the system treats the as a gesture.
I made a video about it:
youtu.be/PXXakOw_1Hk
I also thinks that the system treats this as some kind of a weird gesture. I don't think it is related to the hardware. I'll ask the Huawei support soonish because it really is annoying with cytus 2 for example or even pdfs when you want to pan soon and have 2 fingers on it and then your touch input gets removed.
This is with the 10 pro
Could it be, I hope that you are right but is really strange that only some devices have this problem, if it is a software problem, all the devices with this software need to have the issue.
I think all have this problem. So far everybody that said he does not have this bug had tested it the wrong way. You have to place both fingers at the same time and do not move them. If you move them while touching the screen it still works.
And no I dont think it is hardware related.
I also experienced this (talked about it in another thread), but it must be more complicated than that.
It's not something that systematically happens whenever i put two fingers down a the same time. It works just fine most of the time, but occasionally notes will drop, always in the same spots, in the same songs. "Pointer location" shows the touch is still being registered, if that's anything to be trusted.
I'll take the occasion to ask again since there seem to be other people who play music games in this thread: beside the touchscreen issues, has anyone noticed a slight delay on the audio feedback? I'm talking about a 100-150 ms delay from the moment i touch the screen to the moment the corresponding sound effect plays. The touch itself is registered correctly, but the audio lags behind for some reason.
Either way, i sent back the 10.8", gonna have the 8.4" here by tomorrow i hope, will update on how this one behaves.
It does not matter where you place your fingers only that it happens at the same time (less than about 500ms) and you dont move them for about 1 second.
About audio I dont know. Most time I had sound off.
It may be a general Android Oreo bug, although the article speaks about Android 8.1, not 8.0:
https://www.xda-developers.com/android-8-1-oreo-multi-touch-bug-fixed-june-update/
Maybe Huawei used parts of Android 8.1 for the M5.
A fix from Google is planned for the June security update.
Just tested the 8.4", after installing the new update. Interestingly enough, it didn't seem to drop any inputs.
The sound delay, however, is exactly the same, and it baffles me no one else seems to notice it.
On top of that, i think i got a defective unit, as the charging speed starts off at 3300-3400 mAh, then drops to 500-600, never to rise again. So much for quickcharge.
Battery also seems to run considerably hotter for no apparent reason: 37 degrees Celsius while charging at that pitiful speed, no other apps running.
For reference, the 10.8" never exceeded 32 degrees, and that's while charging at max speed, with apps running at the same time.
Overall, this tablet has been nothing but a huge disappointment, i'll just refund it and wait for something else to come out at this point.
Edit: it charges normally when the screen is turned off. When the screen is on, the charger seems to provide enough current to offset whatever i'm consuming, plus those 500-600 extra mAh, so no matter what i'm doing that speed doesn't change. The 10.8" was charging normally, full speed minus whatever power i was drawing, so i'm still pretty sure something's not right.
@chris_g I really hope it could be the problem but wait two more months it's really frustrating! For now I haven't received yet one answer from the support...
Not really good news from Italian support, them tell me that no reports was received about our problem, so them suggested me to try to reset the device to the default to see if is a software problem. Did you guys found something else? I'm really thinking to request the replace of the device.
Just to be sure, could someone give me the mail of the international/English support? I want to try to write a mail also to them.
Cheers
I got the M5 Pro from amazon.it and the warranty check showed that I get warranty in most European countries. I opened a ticked with the Austrian support providing all the info they needed. They said they dont know of the problem so far and will forward it. This was over 1 week ago and I did not receive any response yet.
Replacing the tablet will not solve anything because every M5 (at least the 10" versions) have this bug.
And no it is not an Oreo bug because my Mate 10 (also EMUI 8.0) works fine. I guess it is some code Huawei added to support the pen.
Firmware Finder already shows a EMUI 8.1, but it is not approved for installation yet. I guess we will get Oreo 8.1 in a few weeks/months and this bug will hopefully be fixed in the new version.
andrgin said:
Firmware Finder already shows a EMUI 8.1, but it is not approved for installation yet. I guess we will get Oreo 8.1 in a few weeks/months and this bug will hopefully be fixed in the new version.
Click to expand...
Click to collapse
Don't be so optimistic on that one, as Google themselves introduced an all new multi-touch bug in the 8.1 base. Thus one bug will maybe just be replaced by another one, as Google already stated that they'll have the bug fixed in the June update soonest. Let's hope Huawei uses the patched June base to upgrade our tablet to 8.1.
Sent from my HTC U11 using XDA Labs
Huawei already ships Android 8.1 with the P20 so I guess we are getting the same code. I never heard about multi touch problems there so I guess Huawei has already replaced that faulty Google code. With all the people complaining about late Android updates for existing devices, but there is a reason most vendors wait until they release a new Android version for the masses. Google phones are simply beta test devices.
I have the 8.4" wifi model. It suffers the multi-touch problem but not the sound delay problem. I tried the drum pad app, sounds play instantly as soon as I touch them.

Auto focus issue

Hi,
When I recording movies, where moving objects are located (eg, filming a child) loses focus. Auutofocus works for a while before he catches the right object again.
This can be seen in the following video at minute 1:15
https://www.youtube.com/watch?v=PMh34Oq0GmA
Do you have such a problem?
Hi
Did you find any solution to this? I am having the same problem, but with Honor 10, not Honor View 10.
Thanks
Same here bro....
Unfortunately I did not find a solution. Probably this type is so.
I have both honor 10 and honor view 10. The problem is visible only on view 10.
@meriox, @Supyko and @wallah
I know it is a bit late and I don't know if you already contacted Huawei, but I found this thread when searching for the same/similar problem. We are talking about something similar in here, and looks like that happens with some phones with specific EMUI builds. That problem appeared in some phones recently after updating to EMUI 9.1. I don't know if the problem is exactly the same, but you can check the videos I posted in the newer thread. The solution seems to be to get Huawei to fix it if you still have warranty or change your EMUI build.
I have the same issue since 9.1 arrived. Will it be fixed with next build or shall I send it to service?
No one knows. If your warranty allows you to wait, and if the problem is not bothering you much, maybe you can wait. I know only a case where the phone went to Huawei service, but the user is using 8.1 now, so we don't actually know if Huawei fixed anything. Just some/few phones have the problem, so a change in the hardware may solve the problem. I returned mine because I was in the return period, and I'm waiting for a new one to check I it still has the problem...
Hi Everyone, I downgraded my phone to EMUI 8.0 and found no auto focus issue. The focus issue is only on EMUI 9.0 and 9.1. There is a firmware with september security update and auto focus issue fixed present on firmware finder but it has "log" written on it, so its still in Beta update. I hope it gets resolved.
Hi Everyone, this problem happened in my Honor 10 after a update EMUI 9.1. The curious issue was they minimized the Instagram video lag on "histories", but not completely. So I will try a downgrade.
FNBarcelos said:
Hi Everyone, this problem happened in my Honor 10 after a update EMUI 9.1. The curious issue was they minimized the Instagram video lag on "histories", but not completely. So I will try a downgrade.
Click to expand...
Click to collapse
Look into the Honor 10 forum here in XDA. The problem is well known, but not everyone has it. If you contact Huawei support they say they will fix it under warranty. I don't know anyone who tried that (just one person, but decidede not to update to 9.1 again. They switched the camera and the mainboard.
I've tested 2 Honor 10 devices and I will receive tomorrow the third to see if the problem doesn't exist in this third unit. I asked in other foruns and just some people have the problem. I belive there are some camera hardware production batch that has problems with the laterst firmware.
im also having this issue guys
kuljit55 said:
im also having this issue guys
Click to expand...
Click to collapse
...me too...
I will hope in a bug fix soon...
Hello everyone, I just received a fix (France).
Update 9.1.0.351 : fix autofocus issue and security patch (September)
I didn't try it yet.
Edit : after few test, yes the problem is fixed.
However, I noticed the EIS is getting crazy if the phone is moving to quickly or unexpectedly. I don't know if it was like this before.
Hello. Being in France, i received a new fix, 9.1.0.351, wich i installed some minutes ago.
Like Pistache9 said, the issue is resolved, finally.
We can now use our phones xithout stressing .
I got update in Czechia too. Focusing issue seems to be fixed or it's much much better at least. Also I didn't notice any crazy behaviour with EIS.
After restarting the app I couldn't reproduce this behaviour. Everything is working fine now.
Now waiting for emui 10 beta haha
Hello, have anyone recieved the new Update for the View 10 in Germany ? I'm still waiting.
Oh well... I'm not sure whether I had this issue before update to EMUI 10 or not, but I'm surely noticing it more and more now. In about 1 in 10 photos, the camera focuses just totally wrong but acts like everything is okay. It is quite disappointing to find out back home that the interesting picture I took is blurry mess, or the middle part of stitched panorama is out of focus.
My camera lens is not getting dirty or greasy and definitely is not scratched. (See attached pictures taken just few seconds apart - ignore that I can't hold the phone in a level...)
Anyone else having issue like this or is the phone trying to tell me that I should upgrade?
jenda.69 said:
Oh well... I'm not sure whether I had this issue before update to EMUI 10 or not, but I'm surely noticing it more and more now. In about 1 in 10 photos, the camera focuses just totally wrong but acts like everything is okay. It is quite disappointing to find out back home that the interesting picture I took is blurry mess, or the middle part of stitched panorama is out of focus.
My camera lens is not getting dirty or greasy and definitely is not scratched. (See attached pictures taken just few seconds apart - ignore that I can't hold the phone in a level...)
Anyone else having issue like this or is the phone trying to tell me that I should upgrade?
Click to expand...
Click to collapse
I do not have focus issues anymore since an EMUI 9 Update. Never got any issues with EMUI 10 with the camera. However, i noticed that since 1 or 2 weeks, my pictures seems pretty blurry like my lens is dirty, but it is not. The focus works well however.
Don't know how to help you on that, sorry.

number of rings before it goes to voicemail (Moto X4 vs Moto G3)

On the Moto X4 One Fi I am running a Mar 1 sec update on stock Pie. This has been a problem probably since I got the X4. I had the Moto Z Play for a while before the battery expanded and broke the screen but I don't recall the prob with that. I know there is a delay built into the build.prop but with this phone modifying it is very hazardous to its health. Esp if you haven't backed up efs, persist and all of those. (TWRP 3.3.1.0 img) It is an absurdly fragile (software-wise) phone.
With the X4 I called ATT (I'm on ATT Prepaid) and had them increase the delay to the max of 30 sec. that still gets me 3 rings at best. Android swallows about 20 seconds before it starts ringing.
This morning it rang once, I grabbed for it but it was already off to voicemail. Straw. Camel.
I swapped my sim back to my old Moto G3 (8.1 Aug '19 I think) and life immediately improved even though it was only set to 20 sec. I couldn't get the **61* code to change this so I called ATT and had them set it to 30secs. Fine for now.
But that leaves me with a beautiful X4 One Fi "still in warranty" except it's unlocked - that's the way it came - ebay. I have seen other folks complain about this on other phones.
Thus my question in the Gereral section of XDA.
At some point google decided that android should wait 20 secs or so before recognizing that a call was coming in, and starting to ring. I don't know if that was purely a Pie feature, or when that started.
I always buy used phones (lately only Moto) that are a year or 2 old. Even with that, the X4 One Fi had this problem. I suppose I could try to go back to Oreo but I would probably brick it by doing so, but will think about it.
So I immediately start thinking - would I be safe with a G7? G5? etc etc etc.
Does anyone have an idea when this started?
My thanks to the 2 mods who moved it to this location.
I have found 2 things that affect the pick-up time - removing the "fitbit" app, and de-selecting vibrate in the settings/sound menu.
Adding the "fitbit" app back in but de-selecting notifications and vibration in its menus yielded little change. (this is a $14 ebay fitbit lookalike - BP and all that, and the app here is Yoho-Sport).
I did a bit of googling and I see this going back to at least 2011 or earlier, so it's been around for a while. (so I won't try to go back to Oreo with the X4 - no point) The presence of a BT headset may also affect delay to pick-up but I have not tested this yet.
So the question has been refined from which opsys or phone, to what apps and settings to achieve best/lowest delay to pick-up.
(Note, I did do a safe start just to see what it would do "natively". )(I think minimum w/o hacking google is about 7 secs. Carrier here is ATT Prepaid)
Thanks all for looking in.
EDIT: I did some more playing w/o having the BT earpiece on. In SAFE mode it only takes about 4 seconds for the Accept/Decline boxes to appear!!!!!!!, but easily another 10 seconds for the first loud ring. !*#$*$$# them for making that first ring so soft - should be optional.
I'm afraid I do gain too much by uninstalling the "fitbit" app so that is now a given. All I use it for is seeing how many steps I did in a day. I don't really care that much about the nice history graphs. Would be nice but being able to receive calls is much more important.
yeah, seems workable w/o the "fitbit" app on the phone.

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