Hi,
I noticed my xperia 1 mark III is overheating even in normal use, especially in 120Hz mode. I hope sony will fix it as this device is really scalding.
It really burns!
This is the hottest device I ever had
Software version: 61.0.A.11.23
You're burning up your battery. Time is of the essence, resolve this issue fast. Shutdown the phone if it gets too hot!!!
Auto thermal shutdown may not protect the display/mobo especially if in hot ambient temperatures, in direct sunlight, or when charging.
Keep brightness at 50% or less.
Factory reset.
If that fails...
Find the apks or/and services causing to high drain.
If that fails, return the device.
The clock is ticking, Mr Wick tic-tok...
This is a serious problem. I took some photos and videos (4k and slowmotion) while standing in the sun. Outside temperature was about 23°C (73°F). After about 5 minutes I got an overheat message.
An app that I installed earlier registered an internal temperature of 40.5°c. It felt really hot to (while in a bumper case).
After I put the phone on a granite kitchen table it cooled down in about 10 minutes.
jordidejongh said:
This is a serious problem. I took some photos and videos (4k and slowmotion) while standing in the sun. Outside temperature was about 23°C (73°F). After about 5 minutes I got an overheat message.
An app that I installed earlier registered an internal temperature of 40.5°c. It felt really hot to (while in a bumper case).
After I put the phone on a granite kitchen table it cooled down in about 10 minutes.
Click to expand...
Click to collapse
It is serious. Turn off the phone when it feels very warm before it goes over temperature.
Using a AMOLED display in direct sunlight is never a good plan. Limit it to seconds of use.
I have had this same problem since I got it to the point where I got an alert that some apps would be shutdown.
US Version purchased from Adoroma in the states : 61.0.A.11.23
Just another aggravating issue with this phone. Some are having boot loops of a sort also! What is wrong with these companies? Can they not produce a decent product anymore? 1300.00 and it's junk???????????
I am getting overheating as well, a little warm most of the time I use the phone.
Definitely was the 120hz display turned on. Less warm when the 60.
When using the wireless charger.
Anytime I use the cameras.
I am on the latest update as well.
Hm, very intriguing issue with $1300 flagship smartphone from such a respectable brand. I had similar problem with Xperia 1 II in several occasions. And... I think I know what's the problem (not bloody hot SD888 as you might suggest!). Please have a good look at dissasembly video:
Then compare it with $390 LG V60 ThinQ disassembly video from the same guy. Spot the difference! And it is - missing cooling system on Xperia 1 II / 1 III whereas LG V60 has quite big copper vapour chamber! Maybe that's why my LG V60 never gets really hot. So the question is ... WTF are you doing SONY?!
Well, I just sent back my first Pixel - 5A - for overheating. I have been watching the 1 iii and the 5 iii as a possible purchase...but I am turned off by the dedicated assistant button that might possibly be remappable... but for sure I will NOT buy either of these mark 3 phones if they overheat! Makes me sick just how badly most new phones are functioning.
Yeah same, it seems to turn off randomly when using the cameras and when 120HZ screen is on.
senzazn12 said:
Yeah same, it seems to turn off randomly when using the cameras and when 120HZ screen is on.
Click to expand...
Click to collapse
I think it's the case for warranty replacement or even return if possible. This is one of the reason why I don't buy expensive brand new phones parallel imported (not officially sold in my country). Just because it means no proper warranty, no service, no nothing.
My Xperia 1 III is getting extremely hot even when taking photos (only 2-3) then get message about hot temperature and apps shutting down.
I use Streamlabs mostly (sometimes Prism) to broadcast to YouTube, foundthe phone almost useless! Overheating in seconds from start of s stream! I'm using my old Samsung Note 10 again as Sony wasn't simply useful.
Now I found a solution to it (sorry solution is too big word)
- I've turned "object tracking" off in camera
- I've turned autofocus on in camera
- I've turned 120hz off
Today we had hot day here in UK (27 Celcius ) I did my tests.
Streamlabs at 1080p , 7000kbps , 30fps run outdoor for about an hour smoothly. Connected to charger started to overheat.
Not to mention that tethering makes it hot quickly (so with Samsung).
Prism at 1080p 60fps run smoothly for couple of minutes and then crashed.
Didn't connect the charger.
I use Streamlabs to transmit 5-6 hours of stream into YouTube using mobile network in most if the times and whilst driving (so changing stations constantly)
I found that using WiFi it doesn't get as hot.
Also charging makes it very hot - SONY advertised it as able to by powered directly by a charger without charging battery, how and where do I find that option?
Is it available using car charger with quick charge 3.0?
I like the phone , like the shape , size and feel to it. Camera is OK (I own Sony a6500 )
Hate the fact of poor selfie camera in such expensive phone (I do live streams using selfie cam too)
Right I've ordered a return of my phone and have 30 days to send it back what alternatives do I have? Really like the SONY if it wasn't overheating I'd love it. Is there a solution to it? Cooler anything?
The things I like about the phone are:
*shape and overall feel in hand
*Cameras are ok don't really see if they great quality or not will still use my a6500 camera.
*Like the fact that can use sd card
*Love finger print reader in power button and seperate camera button
*like the fact that there's no rounded edges - hate them in my Samsung Note
I blame my problems with overheating by poorly made apps not the phone itself and not sure changing the phone will change it.
What are the options should I consider? Samsung S21 Ultra ? iPhone 12,13?
I'm a SONY fan and had many if their phones and that's why I'm looking for a solution otherwise would send it back straight away...
Can anyone help me with my problem?
Many thanks
Bart
Unfortunately greedy sony didn't provide any cooling solution to mark 3... Check disassembly videos, there is no any cooling solution at all, like you will find in asus - small vapor chamber etc. Literally nothing!
They knew snap 888 is overheating. They must have tested this device before releasing it, isn't it?
But no, still didn't apply any cooling solution. And that's a big shame and huge problem of this device.
Not sure if qualcomm provide any updated drivers to assess this problem or not. Or if sony will try to fix it. So far they did nothing and still it overheats. Mine too and you are right by saying that on 3G/5G it is hotter than on wifi.
I wonder how they can market battery as capable and better for 3 years with such hot device. Temperature of course has huge negative impact on battery longevity.
Sad but true
I'm quite shocked! Thanks for the info about disassembly videos...
I'm thinking if getting a cooler which you attach to the body.
What I forgot to mention that cameras itself (the lenses) don't get that hot is the area under them and closer to the centre. So must be processor and lack of cooling system.
Not sure what to do...
We have a hot weather now so I will test it intensively (if I was a Sony tester I'd never allow for the phone to be released like this).
Heating problems is why I keep saying that for any SOC/CPU/GPU manufacturer to keep upping the speeds of these things is STUPID! I can virtually guarantee that from now on every new CPU produced by all OEM's is going to overheat! Have you ever walked into a data center, with hundreds of servers running? You have to wear ear protection because the roar of all the internal cooling fans is deafening!
So then "we" attempt to put similar CPU's inside a device the size of a small remote control WITHOUT a fan and wonder why it overheats? There are only so many ways to keep the phone(s) cool. Use them while frozen solid in a block of ice, or better yet, stop running so many CPU/GPU intensive apps all at the same time. It's simple thermodynamics at work here. The more you have running at the same time, the harder the SOC needs to work, the hotter it is going to run. Another solution, that is literally unacceptable to most people, is to code in a lowering of the speed of the SOC. If this needs to be done then it becomes very clear that building a new, faster SOC every year is STUPID!
One more thing... I've heard that Xperia 1III is capable of powering the phone directly without battery charging to lower the heat...Does anyone know how do I turn this future on?
vanderbart said:
One more thing... I've heard that Xperia 1III is capable of powering the phone directly without battery charging to lower the heat...Does anyone know how do I turn this future on?
Click to expand...
Click to collapse
This is applicable with the game enhancer. You can add some apps there and when you open it, you can enable HS power control. Also sony just release a new firmware that answer you with this issue.. you can check my video
vanderbart said:
One more thing... I've heard that Xperia 1III is capable of powering the phone directly without battery charging to lower the heat...Does anyone know how do I turn this future on?
Click to expand...
Click to collapse
Have to sit at the outlet all the time? or how will this happen?
spine6 said:
This is applicable with the game enhancer. You can add some apps there and when you open it, you can enable HS power control. Also sony just release a new firmware that answer you with this issue.. you can check my video
Click to expand...
Click to collapse
Thanks a lot , tomorrow I will be testing - doing long live stream on YouTube using Streamlabs, I always keep my phone under charger as I drive HGV sometimes for 3-4hrs non stop so battery would die.
It also going to be hot day here in UK and having the phone close to windscreen won't help - I know I shouldn't complain about overheating in such circumstances but my phone overheats even when taking photos although I have a feeling that after last system update its looking better , also as I mentioned before switching off object tracking has improved how smooth camera works using Streamlabs and Prism.
I'm considering buying a cooler for my phone too.
I will post my report tomorrow of how it went.
Many thanks
TPnavoio54 said:
Have to sit at the outlet all the time? or how will this happen?
Click to expand...
Click to collapse
I found the future now in Game Enhancer app, you can power it directly. Not sure how it will perform yet. Tomorrow will send my report.
I often run streaming app in the background and not sure if Game Enhancer will work that way. I run nav app (Sygic Truck).
Heat problem has gone down significantly for me after the latest update yesterday. Usually the phone got really warm even with me just browsing using Chrome or going through Facebook. Now even when playing ROK or Mobile Legends it doesn't get that warm.
Related
It's hard for me to imagine a Sony product that isn't made of the highest quality.
When browsing around the Sony forums and other places on the net, I keep seeing the same complaints. The magnetic charging ports are falling out which is allowing water to leak into the phone, ruining the phone. The phone also shuts down after downloading a lot of data over LTE or recording with the camera, due to overheating. I also see reports of people being unable to hold conversations because one party can not hear the other.
Are these people over exaggerating or are these real complaints? I was just ready to pull the trigger on one when I started seeing all of this stuff. Can anyone chime in that has had their phone over 1 month and has ZERO issues with it? Maybe there are just a select few that got a bad batch or something.
If you post can you also please post when you bought the phone or when you think it was manufactured. Maybe we can narrow this down to a time frame or specific region.
Just try to buy week 22 or higer (you have a little sticker that you pull out in sdcard compartment.
Yes, there are some things that we wouldn't expect from Sony but that was older batches.
I can record 5 min 4K video so can't see problem here.
All other manufacturers limited 4K to 5min, that's why they didn't have same problems.
Sony decided not to limit duration, so sometimes there will be overheating msg and closing camera.
I don't have any problem you said, I know for those guys and I'm sure that's all true but that's not general flaw and issue, that's perfectly normal...
If you aren't satisfied with Z2 you can always return in or change for another device...
Sent from my D6503 using Tapatalk
I came from M8 and S5, after having the z2 for 2 months, there are couple things I really don't like about the z2, it is noticeably slower, say you click on the camera icon, it doesn't come on instantaneously, the in call voice quality and speaker phone are only ok, not great, volume is a bit on the low side.
The in call quality and dim volume is a deal breaker for me, I am looking to switch to the G3 or Note 4.
funky0308 said:
Just try to buy week 22 or higer (you have a little sticker that you pull out in sdcard compartment.
Yes, there are some things that we wouldn't expect from Sony but that was older batches.
I can record 5 min 4K video so can't see problem here.
All other manufacturers limited 4K to 5min, that's why they didn't have same problems.
Sony decided not to limit duration, so sometimes there will be overheating msg and closing camera.
I don't have any problem you said, I know for those guys and I'm sure that's all true but that's not general flaw and issue, that's perfectly normal...
If you aren't satisfied with Z2 you can always return in or change for another device...
Sent from my D6503 using Tapatalk
Click to expand...
Click to collapse
Well a huge problem is that I live in the USA and Sony will not cover any manufacture defect because there is zero warranty coverage in the US. I went through this with a Motorola phone I bought from Canada once.
So how long have you had your phone? Do you use the magnetic charging connector at all?
coolmingli said:
I came from M8 and S5, after having the z2 for 2 months, there are couple things I really don't like about the z2, it is noticeably slower, say you click on the camera icon, it doesn't come on instantaneously, the in call voice quality and speaker phone are only ok, not great, volume is a bit on the low side.
The in call quality and dim volume is a deal breaker for me, I am looking to switch to the G3 or Note 4.
Click to expand...
Click to collapse
How long ago did you buy your device? Was it a newer one? I really don't want to get the g3 but it looks like I may be forced to
seh6183 said:
It's hard for me to imagine a Sony product that isn't made of the highest quality.
When browsing around the Sony forums and other places on the net, I keep seeing the same complaints. The magnetic charging ports are falling out which is allowing water to leak into the phone, ruining the phone. The phone also shuts down after downloading a lot of data over LTE or recording with the camera, due to overheating. I also see reports of people being unable to hold conversations because one party can not hear the other.
Are these people over exaggerating or are these real complaints? I was just ready to pull the trigger on one when I started seeing all of this stuff. Can anyone chime in that has had their phone over 1 month and has ZERO issues with it? Maybe there are just a select few that got a bad batch or something.
If you post can you also please post when you bought the phone or when you think it was manufactured. Maybe we can narrow this down to a time frame or specific region.
Click to expand...
Click to collapse
Lets not foget that fact that usually theres only people posting with problems. ofcourse it looks like alot problems when only they post who got issues with their phone.
im having week 20 phone without any issues.
Lawido said:
Lets not foget that fact that usually theres only people posting with problems. ofcourse it looks like alot problems when only they post who got issues with their phone.
im having week 20 phone without any issues.
Click to expand...
Click to collapse
Yea I know that's why I wanted to ask around and see how many people weren't having problems. To me its got the best specs by far of any phone. I think the sound issues and maybe a bit of lag can be fixed with custom roms and what not. I just don't want to end up with the charging port popping out and then I don't realize it and go for a swim. The phone is going to cost me a lot of money and I won't have a warranty.
seh6183 said:
Well a huge problem is that I live in the USA and Sony will not cover any manufacture defect because there is zero warranty coverage in the US. I went through this with a Motorola phone I bought from Canada once.
So how long have you had your phone? Do you use the magnetic charging connector at all?
Click to expand...
Click to collapse
My advice - don't pay 600-800$ for device without warranty.
You never know..
I have device for a two months, I had Z1 (still have it) and I don't have any problems with both.
I totally agree with that post - nobody will open thread - my device is working perfectly -
All you can see here is problems and guys seeking for help but that doesn't mean it's faulty device.
As I said, I'm perfectly satisfied with Xperia Line and will buy Z3 as well...
That will be perfect device
Sent from my D6503 using Tapatalk
funky0308 said:
My advice - don't pay 600-800$ for device without warranty.
You never know..
I have device for a two months, I had Z1 (still have it) and I don't have any problems with both.
I totally agree with that post - nobody will open thread - my device is working perfectly -
All you can see here is problems and guys seeking for help but that doesn't mean it's faulty device.
As I said, I'm perfectly satisfied with Xperia Line and will buy Z3 as well...
That will be perfect device
Sent from my D6503 using Tapatalk
Click to expand...
Click to collapse
Im thinking about getting it and getting an aftermarket warranty like squaretrade.
seh6183 said:
Well a huge problem is that I live in the USA and Sony will not cover any manufacture defect because there is zero warranty coverage in the US. I went through this with a Motorola phone I bought from Canada once.
So how long have you had your phone? Do you use the magnetic charging connector at all?
Click to expand...
Click to collapse
i've had my phone for over 2 months batch no 14w17 no single fault works flawlessly can record 4k up to 9 mins and doesn't shut down till i turn it off myself and then the warning kicks in i reckon others having problems have conflicting apps downloaded and they just don't know it yet i use the charging dock from day one nothing has pulled out i submerge the phone in water a lot no leaks the phone does exactly what the whitepaper says i use a 64gb sandisc sdhc sd card
yomo22 said:
i've had my phone for over 2 months batch no 14w17 no single fault works flawlessly can record 4k up to 9 mins and doesn't shut down till i turn it off myself and then the warning kicks in i reckon others having problems have conflicting apps downloaded and they just don't know it yet i use the charging dock from day one nothing has pulled out i submerge the phone in water a lot no leaks the phone does exactly what the whitepaper says i use a 64gb sandisc sdhc sd card
Click to expand...
Click to collapse
Well that sounds absolutely great! I just ordered a white one from Amazon.com after reading all the great reviews on it. People are saying its the best phone they have ever used. I also picked up a charging dock. May need to get a second one but we will see. Does the phone come with a magnetic charging cable or a regular micro-USB cable?
I don't own a Z2, but what I can say is that that magnetic conector thing is half Sony's fault, half use of cheap third party cables's fault.
AFAIK, the connector wasn't meant to be used with cables, but only on stationary charging docks. The constant movement of the cable and device while using the device while charge might be the culprit to "invoke" both parties's fault I mentioned above.
Sent from my SGP311 using Tapatalk
I haven't heard anything about any Z2s shutting down from overheating, the camera closing on over temp is common though. How much time it takes before it hits the set point depends on a lot of variables, but basically the higher the ambient temp and/or the more heat generation inside phone(using data, high CPU loads, continuous live view, etc) prior/during camera use will impact it. I live in a warm region and when testing I got 6min of 4k before hitting alarm.
My phone is put on a magnetic dock every night and everytime I get in my and my port is doing fine.
My phone is from week 17 and has a the of center issues but everything works fine.
I didn't add a squaretrade warranty (not sure if could since didn't add it within 30 days of purchase), if I have a warranty issue prior to the US having parts I'll just send it to it's retail country.
Sent from my D6503 using Xparent Red Tapatalk 2
Felimenta97 said:
I don't own a Z2, but what I can say is that that magnetic conector thing is half Sony's fault, half use of cheap third party cables's fault.
AFAIK, the connector wasn't meant to be used with cables, but only on stationary charging docks. The constant movement of the cable and device while using the device while charge might be the culprit to "invoke" both parties's fault I mentioned above.
Sent from my SGP311 using Tapatalk
Click to expand...
Click to collapse
I have w17 version and i haven't encountered any defects of any kind. This phone is awesome !
I have a week 20 phone without any issues and I consider it a fantastic device! come from note 1.
I've had my Z2 for a month now and couldn't be happier. No problems with over heating (Haven't done the 4K recording thing though), plug in my magnetic charge cable overnight (well, mostly every other night - what an awesome battery!).
I immediately installed Nova and have settled on Smart Launcher pro.
Also, was too impatient for OTA .402 update, so I did that myself.
When Sony support stops, I'll probably go CM but, for the moment, it's all good.
Michael
funky0308 said:
Just try to buy week 22 or higer (you have a little sticker that you pull out in sdcard compartment.
Click to expand...
Click to collapse
Thing is how to verify this when the box is sealed.
week 22 is may 26 to jun 1
is this date printed on the bar code on the box itself ?
seh6183 said:
It's hard for me to imagine a Sony product that isn't made of the highest quality.
When browsing around the Sony forums and other places on the net, I keep seeing the same complaints. The magnetic charging ports are falling out which is allowing water to leak into the phone, ruining the phone. The phone also shuts down after downloading a lot of data over LTE or recording with the camera, due to overheating. I also see reports of people being unable to hold conversations because one party can not hear the other.
Are these people over exaggerating or are these real complaints? I was just ready to pull the trigger on one when I started seeing all of this stuff. Can anyone chime in that has had their phone over 1 month and has ZERO issues with it? Maybe there are just a select few that got a bad batch or something.
If you post can you also please post when you bought the phone or when you think it was manufactured. Maybe we can narrow this down to a time frame or specific region.
Click to expand...
Click to collapse
I came to Z2 from Galaxy Note 3, before that I had HTC One.
Z2 is the best for me among the 3 devices, it is not ideal but ticks all my boxes.
I have a 14W17 and while it gets warm when recording 4K, I did not manage to overheat it. I made a test yesterday just to check out, Ireland, Dublin, around 20 degrees yesterday in the shadow. I was walking in the sun and recording for 5 minutes, 4k video with steady shot, so even more demanding for internals. The phone was warmish, but not as hot as I thought.
Afterwards I checked and the CPU temp was 61 degrees while battery temp was 37 degrees, so yes, it gets warm but not so hot.
What was making this phone really hot was the AR mode or the special effects app, that lets you put things like falling satelite, ghosts and other stuff postprocessing. Those two made the phone hot, but nothing else is able to make mine this hot and I do not care about those two modes anyway.
I would really recommend this phone but I would never buy it without any kind of warranty. I would never buy piece of electronics that is that expensive, without any kind of warranty.
Anyway, look at M8 forum, Samsung forums. Those people that are happy, usually don't praise the phone on forums, but those that have problems - do... I was really worried and almost certain, I would not buy Sony but I said oh well, let's try something new (never had Sony phone before, only sony-ericsson). I do not regret it for now, even just for battery life it was worth it for me, I don't care about waterproofness whatsoever.
Noise cancelling headphones is a great plus as well!
Z2 should be available later this year is USA I think, if not, maybe Z3?
Lawido said:
Lets not forget that fact that usually theres only people posting with problems. ofcourse it looks like alot problems when only they post who got issues with their phone.
Click to expand...
Click to collapse
Exactly this, most people come to the forum are looking for help solving a problem or require specific needs but the truth is that these people are a vast minority of all the users of the phone rather than people making threads praising and complementing the device except for example if you look in the battery thread or the camera thread.
I've got a week 15 model and I love my phone, it's the best phone I've ever had, the previous phones I had that I considered the best were the Xperia X1 and the Motorola V3X.
Anyway, don't be dissuaded from the phone because of complaints you see in forums but that warranty issue, that's a bit dodgy, I wouldn't buy something if it didn't come with a guarantee or warranty.
One Twelve said:
Thing is how to verify this when the box is sealed.
week 22 is may 26 to jun 1
is this date printed on the bar code on the box itself ?
Click to expand...
Click to collapse
You should be able to inspect the device before purchasing it and if you're purchasing from an online retailer you should have 7-14 days exchange/refund as per distance selling laws (if applicable in your country) if you're not happy with it after inspection, you wouldn't buy a car without taking a look inside/giving it a test drive would you?
seh6183 said:
Well a huge problem is that I live in the USA and Sony will not cover any manufacture defect because there is zero warranty coverage in the US. I went through this with a Motorola phone I bought from Canada once.
Click to expand...
Click to collapse
I find this odd since t-mobile already offers the z2 in the US. Isn't it possible to buy off contract from sony within the US as well ?
---------- Post added at 02:41 PM ---------- Previous post was at 02:32 PM ----------
TheOnlyIntruder said:
You should be able to inspect the device before purchasing it and if you're purchasing from an online retailer you should have 7-14 days exchange/refund as per distance selling laws (if applicable in your country) if you're not happy with it after inspection, you wouldn't buy a car without taking a look inside/giving it a test drive would you?
Click to expand...
Click to collapse
Way they do it in my country is they show you a demo model that is tethered with a security cable. You can play with that one as long as you want.
Then if you decide to buy they offer you a sealed box, some may open it if there is a possibility of a sale otherwise not. Prefer to buy from a shop than online.
I understand that there is date printed on the barcode of the box itself, so wondered if there was a correlation between whats printed on the microsd tray and the box itself.
This way its much easier to distinguish newer batches from old without opening the box.
Can anyone confirm ?
I just received my Z3TC . Has anyone experienced any issues with the tablet? Usually the first batch that comes out has bugs so I wanted to know if anyone has noticed anything wrong with their tablet.
UPDATE:
Just noticed this. I tried plugging in some earbuds. I own the MDR-EX300LP which came with the Sony Walkman Z i bought 2 years ago. (The battery died out after 2 years). Well it seems that the Z3TC does not recognize the earbuds.. I tried some headphones and they are not recognized either. So I plug in the MDR-EX300LP earbuds into my friend's Galaxy S3 and they are recognized immediately. I wonder what is wrong maybe it is something obvious?
Have you? The only issue I have noticed is it is not available in Canada with no ETA and price point! Sony has been ever so helpful in ignoring requests for this info, but has now stated "some time in November".
Also, be wary of unlocking your bootloader as Sony might not fully disclose what may not work - they did that for the Z3 compact and now early unlockers are faced with a lower quality camera, in addition to the known software not working.
Sean09 said:
Have you? The only issue I have noticed is it is not available in Canada with no ETA and price point! Sony has been ever so helpful in ignoring requests for this info, but has now stated "some time in November".
Also, be wary of unlocking your bootloader as Sony might not fully disclose what may not work - they did that for the Z3 compact and now early unlockers are faced with a lower quality camera, in addition to the known software not working.
Click to expand...
Click to collapse
Haha that is an issue. I was lucky in receiving the tablet so quick. Others that preordered before me still haven't received their tablet. What I was worried about was of known problems with the tablet. After 30 days I'm stuck with it so maybe I will have no problems with my Z3TC. Hope you can order one soon I've barely had time to use it but it is really good looking. Here in the U.S they only have the 32GB White Wifi only version. No LTE option or 16 GB option. Also no black color option.
Got mine. I've been looking for an issue but none... Loving it. Can't wait for the lollipop update
androidkid311 said:
Got mine. I've been looking for an issue but none... Loving it. Can't wait for the lollipop update
Click to expand...
Click to collapse
+1
Let's talk about issue(?). I've found, that when i browse/see other sources of white background on my Z3TC 32gb Wi-Fi Only, something distrubs my eyes, like some RGB-colored thing. If i try to position the tablet with white background at some angle to my eyes, i'm starting to see some rainbow-like effect on screen(one, two), its easy to see here. Then, i've powered off my Z3TC, and THIS is what i've seen in REFLECTION of my PC monitor on the Z3TCs powered-off screen. Is this same for you guys? Sry, for bad english, its 3am in Russia, and o'm not that good at it even when i'm not that tired.
That is strange
iDielord said:
Let's talk about issue(?). I've found, that when i browse/see other sources of white background on my Z3TC 32gb Wi-Fi Only, something distrubs my eyes, like some RGB-colored thing. If i try to position the tablet with white background at some angle to my eyes, i'm starting to see some rainbow-like effect on screen(one, two), its easy to see here. Then, i've powered off my Z3TC, and THIS is what i've seen in REFLECTION of my PC monitor on the Z3TCs powered-off screen. Is this same for you guys? Sry, for bad english, its 3am in Russia, and o'm not that good at it even when i'm not that tired.
Click to expand...
Click to collapse
That does not look normal. I did the test with the white background and it does not look like that on mine. I might be wrong but your tablet might have a defective screen?
Same issue here with my Z3TC 16gb wifi black. It is the only problem with the tablet but i find it rather disturbing when reading on white background. Probably will exchange or return. I have tried your test with turned off screen and a reflection from the monitor, same rainbow effect. I repeated the test using my galaxy s4 mini and i saw similar but much less visible pattern of red-green/yellow stripes. I think it got something to do with anti-reflective coating or maybe some polarization of the glass?
They Leak
My 5 day old Z3 tablet just died after using in the bath, it wasn't submerged at any time just little bit of water on it from my hand. Used it for about an hour after when it said shutting down due to heat. Thought it was odd as it didn't feel hot then I noticed both camera lense is steamed up
Left it for a while and tried to turn it back on but it's dead
All doors securely closed and no signs of wet around the seals when I just opened them to check, had a Z1 for a year now and even had that under water in the sea with no issues. Very unhappy.
srichar3 said:
My 5 day old Z3 tablet just died after using in the bath, it wasn't submerged at any time just little bit of water on it from my hand. Used it for about an hour after when it said shutting down due to heat. Thought it was odd as it didn't feel hot then I noticed both camera lense is steamed up
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Click to collapse
After that dodgy screen it was totally dead, just black screen no lights no reaction to power button or reset.
Stuck it on the radiator for an hour with port covers open and eventually it started showing the charge light but when I pressed the power key it showed zero% charge. Did volume and power key reset and then it showed 63% charge and started up again. Seems fine at the minuet but already got replacement coming from O2 as its less than 14 days and still in cooling off period so will swap it anyway. Dont think ill be using it in the bath again pretty poor really as I literally only got few drops on screen so it must have got in round the screen somewhere or the speaker slot.
Can everyone do the dead pixel test and see if you get this rainbow effect when titling the screen. I did and have it. Just like someone mentioned in a few posts above
I haven't any issues jet but one concern. The phone signal ? bars some time it goes down to none almost never full but it works for Internet and calls so I don't
I've also found that 3rd party earbuds create a problem with it. I use v-moda earbuds (which have worked fine on iPads/iPhones/Galaxy phones (S2/Note2)) is giving me problems on this tablet compact. But what's even more interesting, is that it only happens when the tablet is experiencing vibration. E.g. Riding the bus. I was on the bus, and it keeps defaulting to a screen called, "Smart Connect." It always keeps jumping to the headset portion within that app with every vibration of the bus. It is very frustrating! Anyone know why or how to turn that off from happening? Give it a try, plug it in with 3rd party headphones, and start rattling the tablet compact as if your on a bus. Please let me know. Many thanks.
AirBruce said:
I've also found that 3rd party earbuds create a problem with it. I use v-moda earbuds (which have worked fine on iPads/iPhones/Galaxy phones (S2/Note2)) is giving me problems on this tablet compact. But what's even more interesting, is that it only happens when the tablet is experiencing vibration. E.g. Riding the bus. I was on the bus, and it keeps defaulting to a screen called, "Smart Connect." It always keeps jumping to the headset portion within that app with every vibration of the bus. It is very frustrating! Anyone know why or how to turn that off from happening? Give it a try, plug it in with 3rd party headphones, and start rattling the tablet compact as if your on a bus. Please let me know. Many thanks.
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I'll give it a try and let you know.
Does anyone have issues with ghost touches, like a Z1 phone lineup has?
zOOOOmer said:
Does anyone have issues with ghost touches, like a Z1 phone lineup has?
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Not at all! Your touchscreen might be faulty....
androidkid311 said:
Not at all! Your touchscreen might be faulty....
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I don't own a tablet yet, that's why I'm asking, that's important for me.
As Z1 owner I don't want to have another device with such issues. And talking about Z1 - that's model-related problem affecting every device including Z1 and Z1C (dunno about Z2 and Z3), not a couple of faulty phones.
Before submerging your Z3 check it is air tight (and thus water tight) see here for how to test using the built in pressure sensor. Close ports properly, Press the screen gently in a couple of locations pressure should rise by 6-7 millibars. Do the same test with a port cover open, pressure will not change when you press screen. I have a Z3 phone service options are near identical. NB: no idea how to do this on non LTE version... Perhaps sideload the phone apk? http://forum.xda-developers.com/xperia-z2/general/guide-test-waterproofing-water-t2908333
Hi, just got the 32gb version, and noticed the screen has a slightly mpre yalloish hue on the bottom (the side opposite to the sony logo. A bbit disturbing...
Been having a weird issue.. Wifi is turned off when screen is off. I made sure I clicked Wifi is always on in wifi setting. I made sure i unclicked turning wifi off in stamina mode. Seems like a weird bug.
I recently broke my OPO and switched to this device using the same SIM card (I use T-Mobile) I've noticed on both devices they have a tendency to overheat. Both according to Coolify Flat ( going upwards of 40°C According to Coolify) and the lg g3 specifically in TWRP reaching upwards of 70°C according to the temp indicator there (can't remember if the OPO would overheat in recovery).
I'm wondering could the SIM be causing overheating issues?
Is it because the phones are a tad bit old?
Is it due to the 801 Snapdragon?
A culmination of the 3?
Or something I haven't thought of?
I should be receiving a new SIM card tonight to isolate that will report on that later but I would definitely appreciate any insight.
So put the new SIM card in yesterday, the phone did not get to 40°C even while I was charging it until I went out to play Pokémon go at night, during which time the temperature of the device shot up uncomfortably quick, reaching up to 42-44°C before I started freaking out and turning off everything I could in attempts to cool it down.
Right now the device is sitting at 36.7°C from me streaming music and replying to this post and another using XDA labs, now my gaming PC doesn't even act like this when I'm doing some hard gaming and I do not use liquid cooling so I find this quite disturbing.
Could someone help me out here? I would rather not melt this device as I'm trying to hold onto it until the new Google phone drops, also it is now at 37.5°C at the time of finishing this post
I really don't know what to tell you. I believe my phone's been 70 degrees celsius regularly in TWRP during backup/restore process and I haven't had a problem. I don't think it's the age of the phone. Don't know if it's necessarily the processor or if it's just the lack of a better heatsink (I believe there's a thread or two possibly about adding your own additional heatsink/improving on the stock setup).
So I've heard that Lenovo Moto Z is the new daydream ready phone. Have you tried using it with daydream view? How is the performance? I also heard that this phone tends to overheat. Is it a problem when playing in VR?
I know the Pixel phones have been producing a lot of heat while using daydream. The reason for the heat is the amount of power required to run VR which causes the phone to throttle from all the heat being produced. You can expect about the same amount of heat considering the specs of the phone. I could imagine the Moto Z would perform about the same as the Pixel considering the Pixel only has a slightly over clocked version of the Snapdragon 820 used in the Z. Since people have just started receiving the Android N update for the Z more people should be able to comment on actual performance soon. Hope this somewhat helped.
I have the Moto Z and the daydream headset is on the way. I'll give a review on what I think when it arrives in a few days. And how long it takes to overheat (get the on screen overheating message). Anything else you want me to check out on it?
The daydream headset is good on the moto z. The biggest annoyance is that the headset allows some light to come in on the side. I imagine this will vary for each person based on head/face shape. I've played with it multiple times for 30+ minutes. I never got the message about getting too hot. But every time I took it out the phone was way too hot to hold. I mean it would probably burn your hand if you held onto it. Which kind of worries me. But I would set it down and not use for for 15+ minutes and it would be back to normal. The headset/remote is better than a google cardboard. But the app/game selection is not as good and the samsung gear vr. But may get there over time. There is very few apps/games available. I did see both netflix and hulu are on it but didn't try either one yet. The battery usage was less than 10 percent for the 30 minutes or so I used it for.
If google keeps pushing it. It will be a worthwhile purchase in 6 months to a year. But if you buy one now just expect a better google cardboard experience.
I agree, daydream app is very buggy due to heat issue. I used youtube app for vr and the phone was normal, but using youtube vr app inside daydream for 30 minute causes extreme heat that can burn your hands! I highly not reccommend using daydream app for now bc it could cause serious damage to the battery.
I have tried, I feel that it's zoomed in too much.
For example in netflix, I almoust don't see the the whole tv. But also in other apps some menus is partly outside the view.
I made a post about it on reddit in the daydream forum (not allowed to post links here, so you have to find it your self, title is "Daydream on Moto Z too zoomed in")
Yeah, the heat issue was very scary. I've never had a phone get that hot in such a short period. I didn't know if the hardware is just getting pushed too hard or its a software problem. I'm hoping for the latter.
And if/when google comes out with a new version of the daydream view headset. They need to make it not so much "one size fits all". I have a cheap plastic cardboard that was only 15 bucks and has better adjustments and fit than the daydream view. I could stand it with the cardboard since it was so cheap.
But I will say the controller is very good. But it needs a button or two on the bottom/top edge. Or games are going to be very basic and probably not catch on. Unless they add the option to use a second daydream controller. Then oculus rift/htc vive style games can be made for it.
Strange, I have upgraded to Nougat on my Moto Z bit the Daydream app is still "incompatible with my device". Anyone know what's going on?
Thanks
Ken
I have a daydream headset lying around. Used it 2-3 times on my z force and now it's gathering dust... Novelty at best. It did work well with the phone though. Only issue I found was the mask's strap was hard to adjust so it would stay put.
I have Moto z and daydream . It gets hot but have never gotten the overheat warning. Use it while wife sleeps with Bluetooth headphones to watch Netflix or Hulu . And ignore the guy who says it's too zoomed in. You can adjust it within each app. For Netflix just look up at the ceiling and a menu allows size adjust for screen , and to let you move the screen so you can lay on your back while watching . Can do similar on Hulu . I recommend opening the apps separate without going through Google daydream though maybe that's the heating issue. But yea I've used daydream app for 5 hours strait and my phone didn't over heat.
Did anyone tried to use it with a custom rom or are you all talking about stock experience?
rionline said:
Did anyone tried to use it with a custom rom or are you all talking about stock experience?
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No one has any experience with custom roms and daydream?
Hi All!!
Most of us dream of getting a top premium phone. But then this dream becomes a nightmare when the phone doesn't work as per our expectations. We start doubting our decision on whether the correct decision was made or not about purchasing the phone.
I don't know about the others but I went through the similar emotions in the past 3 days.
I bought S22+ through Flipkart BBD sale. The phone looked gorgeous when it was unboxed. Since the time I switched on the phone until yesterday, I observed the phone getting warm. Whether I use Camera for 5 mins or be on a phone call, the phone was constantly touching 40-41degrees. I realised that returning the phone is not an option due to the issue I reported. So, very hesitantly I took the phone to service center. Experience there was awesome. The rep was very assuring and said that this may happen if there is some issue with the batch file. He asked me to wait for 20 mins so that they will download the entire phone software again at one go. It was done. The phone is under observation and there is no heating seen as of now be it usage of camera or phone call. Phone temp not crossing 35 deg and the back pannel is relatively cool now. So in case if you are facing the issue, please visit the service center and get the software downloaded again. Hope this will help. I will share my observations soon.
Phone still hitting 41 deg when the camera is in use. Rest everything is fine. Battery, I would say is ok for me as I am not a heavy user.
Checked for software udate and Installed the Sep 1 security patch like 5 mins ago.
Will update soon.
Facing the same issue. Device starts heating even in light usage. Already installed latest software update but no luck!
Bought in BBD sale.
tab1tab said:
Facing the same issue. Device starts heating even in light usage. Already installed latest software update but no luck!
Bought in BBD sale.
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I understand how heartbreaking it is. Spending so much money and then facing the heating issue. My suggestion is visit the service center and ask them to download the software again. But then don't update it with the Sep 1st security patch. Use it for couple of days and observe and then download the patch. Also avoid playing heavy duty games on it. If it gets warm, just put it aside.
28th Sep
Phone is running just fine. Watching videos does drains the battery out but there is no warm feeling. Recorded videos for 7 mins and the phone felt pretty normal. No heat. I will continue to test the same.
29th Sep update
I installed additional work profile in the phone around 8 AM. When the profile was getting set up, the phone was heating a bit. I let it cool down for a bit. Then for the next couple of hours the phone was constantly hitting 35-36 degree even though there was no application running in the background. So after 5 hours of observation I uninstalled the work profile. It's 40 mins now and phone is resting at good 28 degrees.
Can you tell me which country your phone is made in. Mine is made in Korea and it doesn't heat up.
Also did your phone came with wrap on frame? Mine didn't. I bought from Samsung app a month ago.
Why are you so worried about 35°?
Its normal.
I reside in India and the phone is made in India. I wonder how you got Made in Korea. Where did you purchase your phone from?
No, my phone didn't come with wrap up frame.
Yup. 35° is fine. On my other device even if the the temp goes up to 37° it's still cool. But on this device I have seen phone heating up even at 35°. So, yes, it's a concern for me. I also know may be becuae of the processor or battery it's happening. But that should not happen in the first place as you said it's not happening with your device.
May be we can catch up sometime as I am from the same city, you are from.
Willy_India said:
I reside in India and the phone is made in India. I wonder how you got Made in Korea. Where did you purchase your phone from?
No, my phone didn't come with wrap up frame.
Yup. 35° is fine. On my other device even if the the temp goes up to 37° it's still cool. But on this device I have seen phone heating up even at 35°. So, yes, it's a concern for me. I also know may be becuae of the processor or battery it's happening. But that should not happen in the first place as you said it's not happening with your device.
May be we can catch up sometime as I am from the same city, you are from.
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Bought S22 plus by exchanging S20 plus on Samsung Shop.(app)
I'm actually from Warangal. Are you sure it's made in India?
Maybe thats why the discounted price, bcoz of the less tax.
I got my S22+ by exchanging my S21FE about a month back, on the back of the box it says Made in Korea and it has never heated I use the Dev check app to monitor for thermals and after prolonged phone calls or video calls or even binge watching movies on OTT, the max I have ever seen is 36-37 degrees
agentsandy007 said:
Can you tell me which country your phone is made in. Mine is made in Korea and it doesn't heat up.
Also did your phone came with wrap on frame? Mine didn't. I bought from Samsung app a month ago.
Why are you so worried about 35°?
Its normal.
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Click to collapse
how u able to exchange it with s20 plus? i haven't found its listed in Samsung website...mine also doesn't have that wrap. I can see Samsung mentioned on their website that devices are made in Korea..
sharonchikku said:
how u able to exchange it with s20 plus? i haven't found its listed in Samsung website...mine also doesn't have that wrap. I can see Samsung mentioned on their website that devices are made in Korea..
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Maybe they discontinued that exchange offer.
Gave me 30k for S20Plus and 2k for using app.
End price was 53K.
agentsandy007 said:
Maybe they discontinued that exchange offer.
Gave me 30k for S20Plus and 2k for using app.
End price was 53K.
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i have been checking it for the last few months but it's not showing. my s20 plus got a display issue n decided to exchange it..i think new phones are made in India only..i have asked Samsung why they r mentioned Korea and sent an Indian-made one. even though no difference btw them
I remember the threads about the HTC One M9 "overheating" because of how the SD810 was designed (actually normal temperatures for that specific SOC). People were drenching the SOC in non-conductive thermal paste. It actually kinda worked.
You can't really do anything about it. The bigger problem is that the S22 is both poorly optimized and overheating.
Just as a simple benchmark test (not taking in consideration the Exynos version, becuase it's so far left behind it doesn't even matter anymore) of some SD 8g1 phones.
SG S22/S22+/S22 Ultra: 912K Antutu
Moto Edge 30 Pro: 1040K Antutu
Xiaomi 12 Pro: 1070K Antutu
"We start doubting our decision on whether the correct decision was made or not about purchasing the phone."
No, it really wasn't. It's an overpriced phone that they didn't even bother to properly optimize. In terms of performance it's a whole mid range phone behind the competition.
I don't like to be so negative, but there isn't anything positive to say. I like my Note 9, but it's clear that it's missing some basic features that other phones have by default.
Update - My phone was at the service center for close to 4 days for observation. They recorded 30 mins video and the phone temp went up to 40° via the heat gun. This time the phone was not that hot even at 40°. What the manager said is that if the phone hits 47°+ then probably there is a scope of exchange.
I didn't argue much as everything seemed to be normal when they even checked the phone via some tool they had.
Have been using the phone for 2 days now and it ok now. Not much of heating.
And yeah, Battery is also fine.
Note: I am not a heavy phone user. Hardly plays any game. Uses phone for routine calls and some photography.
sharonchikku said:
i have been checking it for the last few months but it's not showing. my s20 plus got a display issue n decided to exchange it..i think new phones are made in India only..i have asked Samsung why they r mentioned Korea and sent an Indian-made one. even though no difference btw them
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My S20 plus had green line issue.
Service center denied free display replacement.
Lodged a complaint in consumer court and Samsung CEO help desk.
Samsung gave my phone new screen with frame at a cost of 700₹ labor charge.
I immediately checked for exchange on Amazon, Flipkart and did't find good deals.
Checked Samsung site. There was an exchange offer until August 31.
Grabbed the deal.
Myrmeko said:
I remember the threads about the HTC One M9 "overheating" because of how the SD810 was designed (actually normal temperatures for that specific SOC). People were drenching the SOC in non-conductive thermal paste. It actually kinda worked.
You can't really do anything about it. The bigger problem is that the S22 is both poorly optimized and overheating.
Just as a simple benchmark test (not taking in consideration the Exynos version, becuase it's so far left behind it doesn't even matter anymore) of some SD 8g1 phones.
SG S22/S22+/S22 Ultra: 912K Antutu
Moto Edge 30 Pro: 1040K Antutu
Xiaomi 12 Pro: 1070K Antutu
"We start doubting our decision on whether the correct decision was made or not about purchasing the phone."
No, it really wasn't. It's an overpriced phone that they didn't even bother to properly optimize. In terms of performance it's a whole mid range phone behind the competition.
I don't like to be so negative, but there isn't anything positive to say. I like my Note 9, but it's clear that it's missing some basic features that other phones have by default.
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Click to collapse
Don't believe the numbers from benchmark apps. Some leading phone manufactures are making the phone to perform without throttling when benchmark apps like Antutu or Geekbench etc. are run. This was proved and accepted by few manufactures. My S22+ heated only once and shown a message "your phone is too hot. let it cool down before using multi window again" and the multi window has been closed. That time I was playing a high end game along with using google meet video call opened in PIP. battery was decent I can say. I play games a lot
krishna13 said:
Don't believe the numbers from benchmark apps. Some leading phone manufactures are making the phone to perform without throttling when benchmark apps like Antutu or Geekbench etc. are run. This was proved and accepted by few manufactures. My S22+ heated only once and shown a message "your phone is too hot. let it cool down before using multi window again" and the multi window has been closed. That time I was playing a high end game along with using google meet video call opened in PIP. battery was decent I can say. I play games a lot
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Yes, Samsung is known to boost performance when it detects benchmarking apps. A developer working at Citra made a build which makes Android think it's actually running Antutu.
Even so, even with the benhc boost, Samsung is still scoring far lower in benchmarks. Samsung is doing the same thing as everybody else and still failing at doing it properly.
Willy_India said:
Hi All!!
Most of us dream of getting a top premium phone. But then this dream becomes a nightmare when the phone doesn't work as per our expectations. We start doubting our decision on whether the correct decision was made or not about purchasing the phone.
I don't know about the others but I went through the similar emotions in the past 3 days.
I bought S22+ through Flipkart BBD sale. The phone looked gorgeous when it was unboxed. Since the time I switched on the phone until yesterday, I observed the phone getting warm. Whether I use Camera for 5 mins or be on a phone call, the phone was constantly touching 40-41degrees. I realised that returning the phone is not an option due to the issue I reported. So, very hesitantly I took the phone to service center. Experience there was awesome. The rep was very assuring and said that this may happen if there is some issue with the batch file. He asked me to wait for 20 mins so that they will download the entire phone software again at one go. It was done. The phone is under observation and there is no heating seen as of now be it usage of camera or phone call. Phone temp not crossing 35 deg and the back pannel is relatively cool now. So in case if you are facing the issue, please visit the service center and get the software downloaded again. Hope this will help. I will share my observations soon.
Click to expand...
Click to collapse
I have purchased s22 plus from an official samsung store in India. I had some heating concerns but I went with it because the experience was awesome. I have not faced any heating issue what so ever. Phone do tend to get heated occasionally and many factors are involved including the surrounding temperature. I had an Iphone 12, that would also get a bit hot while charging. Nothing to report in this case, my unit is working fine.
May be they have worked on the optimization. Battery life is also fine thanks to Snapdragon although 8 gen1 is still not as efficient as some previous iterations but still much better than what I had faced with Exynos. The phone has a large excellent display that will take a but more battery of course as compared to a smaller phone but even with 120hz, it is taking me through the whole day easily. Second 50 percent of the battery percentage is where phone pulls up better screen on time.
There is no way to make the s22+ not heat. At least the units sold in India. Gaming or using camera for more than 5 mins will make it heat up. No matter what you do. I got the phone in BBD sale. Got it exchanged from flipkart too and the second unit also had heating issues. Luckily I am a business user to I don't spend much time playing games or camera, so the issue is barely noticeable in day to day usage to me. But if I go out on a weekend trip, where I will take lots of pics and videos, I know this phone is going to get hot and loose a lot of battery. So I carry powerbank for the situation. Before this I was using Realme GT Neo 2 and that phone never heated up even if video in 4k was recorded for 30 mins straight. I never felt the need to carry powerbank with me too plus realme had 67w fast charging. I just bought this phone cause of samsung name
Willy_India said:
Hi All!!
Most of us dream of getting a top premium phone. But then this dream becomes a nightmare when the phone doesn't work as per our expectations. We start doubting our decision on whether the correct decision was made or not about purchasing the phone.
I don't know about the others but I went through the similar emotions in the past 3 days.
I bought S22+ through Flipkart BBD sale. The phone looked gorgeous when it was unboxed. Since the time I switched on the phone until yesterday, I observed the phone getting warm. Whether I use Camera for 5 mins or be on a phone call, the phone was constantly touching 40-41degrees. I realised that returning the phone is not an option due to the issue I reported. So, very hesitantly I took the phone to service center. Experience there was awesome. The rep was very assuring and said that this may happen if there is some issue with the batch file. He asked me to wait for 20 mins so that they will download the entire phone software again at one go. It was done. The phone is under observation and there is no heating seen as of now be it usage of camera or phone call. Phone temp not crossing 35 deg and the back pannel is relatively cool now. So in case if you are facing the issue, please visit the service center and get the software downloaded again. Hope this will help. I will share my observations soon.
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Click to collapse
hii ali your information is very good and reliable thanks for sharing