I just bought Realme 7 Pro 8/128 from Amazon.de warehouse (EU version) and when I started it, I found that the fingerprint sensor doesn't work - it doesn't allow to scan any fingerprints, only message "Add a fingerprint" is blinking, without even showing the place to put the finger.
Video of the problem
I Googled this problem and found that it usually happens when somebody unlocks the bootloader (and probably flashes magisk), which someone might do before sending it back to Amazon, but I didn't find any resolution to it. I have seen that OEM unlock in Developer options was enabled, but the bootloader was locked.
I have seen hints that it couls fix flashing the full OFP firmware, so I unlocked the bootloader, downloaded a few OFP firmwares, Realme Flash Tool can't flash any of them - it throws error "Cannot find central directory". I didn't have any luck also with MsmDownloadTool - version 1.x or 2.x that is bundled with the firmware asks for login and password. Version 4.x or 5.x says that no file is found or that it doesn't match the tool version.
I was able to flash OZIP firmware from stock recovery and lock the bootloader again, but it didn't solve the problem.
Any ideas how the fingerprint scanner can be fixed?
I have exactly the same problem
nirmago said:
I have exactly the same problem
Click to expand...
Click to collapse
Did you have it also from the beginning, or it started after you unlocked the bootloader? Did you try flashing some custom ROM, or Android 11, if it works there?
So in the end I sent the phone to Realme service for warranty repair and they fixed it by reflashing the firmware. Pity that we can't do it by ourselves, as Realme Flash tool doesn't work and MsmDownloadTool requires login credentials of authorized service..
lapist said:
So in the end I sent the phone to Realme service for warranty repair and they fixed it by reflashing the firmware. Pity that we can't do it by ourselves, as Realme Flash tool doesn't work and MsmDownloadTool requires login credentials of authorized service..
Click to expand...
Click to collapse
Where are u from bro
i bought the phone too and i had the same problem.
I couldn't flash the firmware in bootmode or recovery because it didn't display the install from storage item.
I sent the phone for assistance and when I returned everything worked fine: finger print and install from storage in recovery mode.
The firmware installed in assistance is RMX2170EU_11_OTA_0380_all_ePoA62jksSTW.ozip (check the download if it is suitable for your region)
Related
Hi all,
Wishing you all a happy New Year in arrears and the very best for the next 12 months.
I've got a problem with my device, its a STF-AL10 model with international rom bought during the November Sales.
It came with STF-L09C432B150 installed, I got the bootloader unlocked, TWRP installed and rooted with Magisk and was working fine except the capacitive buttons.
I thought I could live without capacitive buttons but I didn't work out and I had the urge to find a solution. After some intensive reseach (48hrs on a weekend in my 'lab') it seems the B120 firmware had no issues with the capacitive buttons, so I tried to downgrade to that and thats when the problems started.
Coming from an ancient Sony Z2, I never had issues flashing ROMS, Kernels and the sort as it was almost always easily done in TWRP or CWM (I had a Multi boot thing going, so I chose which recovery I fancied!). Anyway this are my issues now:
- Obviously, my phone was rebranded at origin as I know for sure AL-10 is not for EU market
- I tried restoring the same STF-L09C432B150 (rollback package found on XDA) with DC-Unlocker (wasted 19 Euro) but did not work. Always stops at 5% near end of flashing.
- Tried B130. same error.
- Tried Chinese STF-AL10C00B110. Same error.
- Tried full board flash for STF-AL10 with all DC Phoenix files. Same error.
- Tried forced method with files on a Sandisk SDcard (64GB) formatted to exFAT. Fails, wrong files.
- I noticed that in ADB, it said my bootloader was unlocked but FRP locked.
- After board flash, ADB said Bootloader unlocked (nothing about FRP) but in Muli-tool it says LOCKED.
- Now all ADB commands the write to the phone give errors.
DC-unlocker support keep on saying I should use the correct firmware for my phone, ok but the phone was rebranded at source...do use a Chinese firmware first then update ?
in desperation I did another full board flash but this time I think I wiped oeminfo and Vendor partions. ( I think this is what caused the HARD-BRICK!). Now no Honor logo, no Recovery, No eRecovery, nothing but a blank black screen. ADB still works but no status about bootloader or FRP.
IMEI has changed to 0123456789ABCDEF
You can all laugh and shake your heads which I will take as my punishment but is there a solution to all this, I'm willing to pay another 19 EUR for DC-Phoenix if it helps to fix my phone and if possible get it rooted with all buttons and functions working. That was my intension all along (I'm not really interested in custom Roms, just root access!).
HCU tool for some reason does not install on my computer, and besides, the phone does not boot into an OS to be able to change OEM and VENDOR data.
I even tried the HOTA.zip in the ReBRAND HONOR 9 thread but the file is missing (link down).
And to top it all there is no UK service center.
Please advise...
I think DC unlock is not supported for thì this model. Did Did you try Huawei Funky???
Apparently all versions of Honor 9 are supported by DC-unlocker and DC-Pheonix....
ums1405 said:
Hi all,
Wishing you all a happy New Year in arrears and the very best for the next 12 months.
I've got a problem with my device, its a STF-AL10 model with international rom bought during the November Sales.
It came with STF-L09C432B150 installed, I got the bootloader unlocked, TWRP installed and rooted with Magisk and was working fine except the capacitive buttons.
I thought I could live without capacitive buttons but I didn't work out and I had the urge to find a solution. After some intensive reseach (48hrs on a weekend in my 'lab') it seems the B120 firmware had no issues with the capacitive buttons, so I tried to downgrade to that and thats when the problems started.
Coming from an ancient Sony Z2, I never had issues flashing ROMS, Kernels and the sort as it was almost always easily done in TWRP or CWM (I had a Multi boot thing going, so I chose which recovery I fancied!). Anyway this are my issues now:
- Obviously, my phone was rebranded at origin as I know for sure AL-10 is not for EU market
- I tried restoring the same STF-L09C432B150 (rollback package found on XDA) with DC-Unlocker (wasted 19 Euro) but did not work. Always stops at 5% near end of flashing.
- Tried B130. same error.
- Tried Chinese STF-AL10C00B110. Same error.
- Tried full board flash for STF-AL10 with all DC Phoenix files. Same error.
- Tried forced method with files on a Sandisk SDcard (64GB) formatted to exFAT. Fails, wrong files.
- I noticed that in ADB, it said my bootloader was unlocked but FRP locked.
- After board flash, ADB said Bootloader unlocked (nothing about FRP) but in Muli-tool it says LOCKED.
- Now all ADB commands the write to the phone give errors.
DC-unlocker support keep on saying I should use the correct firmware for my phone, ok but the phone was rebranded at source...do use a Chinese firmware first then update ?
in desperation I did another full board flash but this time I think I wiped oeminfo and Vendor partions. ( I think this is what caused the HARD-BRICK!). Now no Honor logo, no Recovery, No eRecovery, nothing but a blank black screen. ADB still works but no status about bootloader or FRP.
IMEI has changed to 0123456789ABCDEF
You can all laugh and shake your heads which I will take as my punishment but is there a solution to all this, I'm willing to pay another 19 EUR for DC-Phoenix if it helps to fix my phone and if possible get it rooted with all buttons and functions working. That was my intension all along (I'm not really interested in custom Roms, just root access!).
HCU tool for some reason does not install on my computer, and besides, the phone does not boot into an OS to be able to change OEM and VENDOR data.
I even tried the HOTA.zip in the ReBRAND HONOR 9 thread but the file is missing (link down).
And to top it all there is no UK service center.
Please advise...
Click to expand...
Click to collapse
Try stock service B130 firmware:
https://forum.xda-developers.com/honor-9/how-to/stf-l09c432b130-capacitive-buttons-100-t3729106
Instead of step 4 do forced upload: VOLUME UP + VOLUME DOWN + POWER
Hi,
I've managed to re flash b150. In doing so I got back recovery and erecovery but when you reach that final stage of the process the phone stops at 5%. When I reboot to recovery, factory reset stops at 35%
Any ideas
?
Sent from my [device_name] using XDA-Developers Legacy app
ADB now showing BOOTLOAD UNLOCKED but there is no FRP status.
Sent from my [device_name] using XDA-Developers Legacy app
ums1405 said:
ADB now showing BOOTLOAD UNLOCKED but there is no FRP status.
Sent from my [device_name] using XDA-Developers Legacy app
Click to expand...
Click to collapse
FRP status is not only on Chinese phones
you need to sew firmware for al10
The phone was rebounded by the shop I bought it from.
It said STF-L09B150 indexical info when the phone was working.
So if I'm going to repair this brick what update files should I use?
Original Chinese or the b150 used when rebranded?
Sent from my [device_name] using XDA-Developers Legacy app
Hi all,
FYI, I've sent the phone back to the shop I bought it from.
I'll take my chances, better than paying money for something that may not work.
Thanks everyone for showing interest in my situation, I let you all know how I get along with this issue.
Ps.: As a community, lets push Huawei/Honor to release Kernel Sources for this model and others like the P10 Plus.
Ps: Huawei/Honor have to realise that a strong developer community adds value and desirability to a product. That's how a product becomes 'Cool' translating into more revenue/customers/profit - eg OnePlus.
.
Hi all, a quick update .....
Sent the phone back and from what I gather the phone actually had an issue with the main board.
Now enjoying a brand new MATE 10 (Non-pro with 6/128gb) in beautiful Obsidian black.
Wonderful.
Back in december/january some users reported a glitch while rebranding STF-AL10 to STF-L09 with the old nougat hwota (at oem bin flashing step).
After editing hwota script, then rebranded : they ended with a FRP locked status.
Their only way to unlock frp was with dcunlocker or funkyhuawei I don't remember.
After frp unlocked, their bootloader wasn't seen through fastboot.
I think this could be solved by regedit a value in registry.
To my knowledge the only public firmware files working with the dload way (3 buttons + usb connected) are the one titled "service repair", the others one won't work dload as they are. They are for hwota or forcing "official" ota.
Hello friends of XDA, I have a big problem between hands, I have a MOTO Z and I had it in android 7.0 since last year the update to andorid 7.1.1 did not arrive and I felt that with android 7 the battery was consumed very quickly, so I tried to find the update to flash it and just about 3 days ago I found it, I proceeded to download it and flash it in fastboot and adb.
The thing is that a few months ago, browsing through my phone (I had already rotated it, and unlocked the bottloader, I decided to re-block the bootloader, and remove the root, which never worked at 100) I got into the developer options, and I saw an option that until then I didn't know about its "OEM Unlock"function, as it was turned on and deactivated because I thought it didn't work.
Returning to the update flashing I proceeded as usual, with the commands, I proceed to restart the device and show the image of the boot of motrola but then it shows me a message in red letters.
"Startup Failed"
"failed to pass validation, backup to fastboot.
I thought it was a compatibility problem with the downloaded version of 7.1.1 so again I decided to flash the stock rom 7.0 but when I finished and restart the same message appeared.
I started to investigate and it seems that the OEM blockade is responsible for not being able to install any Stock Rom, or anything, and now I have a nice brick with Moto mods and I can't use it.
I wanted to unlock OEM in fastboot but nothing. sends message from "ALLOW OEM UNLOCK IN SETTINGS"
There is way to unlock the OEM from pc or fastboot without needing to be unlocked from the android settings, as in my case it is impossible for me,
I'd be very grateful for your help friends, I know it's a bit tedious to read but it's the only phone I have and I feel weird without it on the street.:bueno::bueno::llorando:
I'm with same problem here!
Suckmymfdick17 said:
Hello friends of XDA, I have a big problem between hands, I have a MOTO Z and I had it in android 7.0 since last year the update to andorid 7.1.1 did not arrive and I felt that with android 7 the battery was consumed very quickly, so I tried to find the update to flash it and just about 3 days ago I found it, I proceeded to download it and flash it in fastboot and adb.
The thing is that a few months ago, browsing through my phone (I had already rotated it, and unlocked the bottloader, I decided to re-block the bootloader, and remove the root, which never worked at 100) I got into the developer options, and I saw an option that until then I didn't know about its "OEM Unlock"function, as it was turned on and deactivated because I thought it didn't work.
Returning to the update flashing I proceeded as usual, with the commands, I proceed to restart the device and show the image of the boot of motrola but then it shows me a message in red letters.
"Startup Failed"
"failed to pass validation, backup to fastboot.
I thought it was a compatibility problem with the downloaded version of 7.1.1 so again I decided to flash the stock rom 7.0 but when I finished and restart the same message appeared.
I started to investigate and it seems that the OEM blockade is responsible for not being able to install any Stock Rom, or anything, and now I have a nice brick with Moto mods and I can't use it.
I wanted to unlock OEM in fastboot but nothing. sends message from "ALLOW OEM UNLOCK IN SETTINGS"
There is way to unlock the OEM from pc or fastboot without needing to be unlocked from the android settings, as in my case it is impossible for me,
I'd be very grateful for your help friends, I know it's a bit tedious to read but it's the only phone I have and I feel weird without it on the street.:bueno::bueno::llorando:
Click to expand...
Click to collapse
Try to boot in Fastboot flash twrp and flash ressurection remix rom. It's great rom. Forget about locking. I had the same problem like you as I was trying to flash stock ROM and lock bootloader.
I gave up on this.
knjigo said:
Try to boot in Fastboot flash twrp and flash ressurection remix rom. It's great rom. Forget about locking. I had the same problem like you as I was trying to flash stock ROM and lock bootloader.
I gave up on this.
Click to expand...
Click to collapse
Well, when the root didn't work properly, I flashed the phone again and blocked the bootloader. Will I still be able to install TWPR or should I lose my phone?
Suckmymfdick17 said:
Well, when the root didn't work properly, I flashed the phone again and blocked the bootloader. Will I still be able to install TWPR or should I lose my phone?
Click to expand...
Click to collapse
What do you mean with "I blocked my bootloader"?
Twrp is easy to flash. Root is integrated in ressurection remix rom. And this rom is great. Just try to flash twrp in Fastboot and than ressurection remix with twrp.
Can you boot in Fastboot?
Do you remember what build of 7.1.1 you had on your device before downgrading to 7.0?
If so, I would suggest finding that firmware (the full stock firmware, not OTA updates) or newer if you can, and try to flash that. Since your bootloader is still likely from the 7.1.1 build, a locked bootloader will only permit files matching the same patch level (i.e. from the exact same stock ROM as that bootloader patch) to boot.
If not, then unfortunately there's not a lot we can do. You could wait for a newer firmware to get leaked, but as your device is unable to boot (due to failing the bootloader checks) and you cannot toggle OEM unlocking because you cannot boot, it's a nasty vicious circle that is difficult to get out of. You may have to consider sending your device for service and pay for an expensive motherboard replacement otherwise, since Motorola have a record of your device being unlocked. Your service centre experience may vary.
Only lock a bootloader after ensuring you've flashed all the stock firmware and it is all the same patch level as your bootloader. Hopefully you'll find newer firmware that you can repair with.
tjgibri said:
I'm with same problem here!
Click to expand...
Click to collapse
I solved it, I finally flashed the stock rom to my phone and it works.
Apparently my pc was not flashing the stock rom in adb, and the phone turned off when loading the software. I did it 3 times until I load correctly and start well.
if you have the same problem apparently then OEM Blocking is not responsible. You have to flash the most current rom or the one that you had by default when the brick happened to you, you flash it in a normal way with commands of adb and ready, I would have to come back to life.
download from firmware center MotoZ Griffin the most current rom stock at 7.1.1
echo92 said:
Do you remember what build of 7.1.1 you had on your device before downgrading to 7.0?
If so, I would suggest finding that firmware (the full stock firmware, not OTA updates) or newer if you can, and try to flash that. Since your bootloader is still likely from the 7.1.1 build, a locked bootloader will only permit files matching the same patch level (i.e. from the exact same stock ROM as that bootloader patch) to boot.
If not, then unfortunately there's not a lot we can do. You could wait for a newer firmware to get leaked, but as your device is unable to boot (due to failing the bootloader checks) and you cannot toggle OEM unlocking because you cannot boot, it's a nasty vicious circle that is difficult to get out of. You may have to consider sending your device for service and pay for an expensive motherboard replacement otherwise, since Motorola have a record of your device being unlocked. Your service centre experience may vary.
Only lock a bootloader after ensuring you've flashed all the stock firmware and it is all the same patch level as your bootloader. Hopefully you'll find newer firmware that you can repair with.
Click to expand...
Click to collapse
Thanks for your help friend, I finally flashed it with a recent android 7.1.1 update. Apparently the OEM lockout was not the culprit, but it was an interrupted flash of android 7.1.1 at some point when loading the software to the phone, it would shut down on its own and not complete the installation, which showed me the mentioned message. I didn't realize that and thought it was the OEM blockade.
I finally did it on another pc and it worked. the phone came back to life.
I have one Moto Z2 Force (XT1789-05), bought from coolicool.com, I didn't know device came Unlocked Bootloader, Device rom had problem with many apps, I googled and found one topic in XDA developer to Install Stock Rom, I downloaded and Installed India Rom, it's worked somehow fine, but still had problem, I downloaded Verizon Rom, Android 8, after Installed Android 8 Verizon Rom, Locked device bootloader immediately, now device stuck at Welcome Wizard in Android 8, after select language I got this message: (Please wait, this may take a few minutes) this is proof video (http://ahmn.co/Upload/IMG_0161.MOV), after this issue, device already locked, I can't unlock, because need to go to the Developer Option in Setting, I stucked in Welcome Wizard, there isn't any bypass, So, I start to search in Google, XDA-Forum, Android Central and more, I created many threads, many requests, no one can't help me, I tried to reach google developer support to the tell to me how can I bypass Android 8 Welcome Wizard, there is must be a way, but I can't find it, now I can access to Android Recovery and Bootloader
1. if you help me to FORCE UNLOCK device without need Developer Option in setting my problem will solve
2. If you help me to Bypass Android Welcome Wizard, access setting and enable OEM Unlock
3. If you help me to update the device from Android 8 to Android 9 Verizon ROM via ADB Sideload or Update from SD card in Recovery mode
4. If you have any idea to how can I fix it
Extra Information: I bought Belkin and Uni USB-C to Ethernet Adaptor to help me bypass Android 8 Welcome Wizard, I bought WSKY WIFI Adaptor because device Wifi can't find any network (I found QR setup by tap several times in Language Selection), after this section need to download google device policy apk, my device can't find any Wifi Network and my Ethernet Adaptor can't help me either, So, I just remained with my phone, and I can't do anything,
Please, someone, help me
My Device SKU: XT1789-05
Hi all,
I have a P10 Lite that is running Nougat, EMUI 5.1. The phone displays the very ominous 'This phone has been unlocked and is therefore not secure' message at every boot. I would like to get rid of this message as we are putting it back on sale within the store and do not want to scare customers with this warning. I have the bootloader lock/unlock code but whether it is locked/unlocked, the message still appears AND OEM unlocking is greyed out in developer settings. Additionally after 'locking' it in fastboot, when put back into fastboot mode it still displayed as 'Phone Unlocked'. I have tried updating it through SD card but that did nothing. Is it basically stuck in this state now?
Just flash official firmware to replace bootloader.
Skyhuppa said:
Just flash official firmware to replace bootloader.
Click to expand...
Click to collapse
How can I flash if OEM unlocking is greyed out?
pandatechrma said:
How can I flash if OEM unlocking is greyed out?
Click to expand...
Click to collapse
I think flashing it original full firmware will work for you, whether OEM unlocking at settings has greyed or disappear. Ones the device drivers can be recognize by computer at this stage it should support full flash. That is why is always advisable to keep device full backup before tempering with it. Download the device original firmware online, use it supported flash tool and flash through computer.
Since you are also on sale point or shop, you can take same phone from shop if available, backup then restore the files to the OEM greyed phone.
But before performing full flash make sure you keep backup of exiting firmware, so that you can restore back when new firmware does not support your device.
I think flashing it original full firmware will work for you, whether OEM unlocking at settings has greyed or disappear. Ones the device drivers can be recognize by computer.
Check this link but follow all instructions and comments
https://forum-xda--developers-com.c...pilation-firmware-flasheables-huawei-t3736754
hi all,
I have Samsung SM-G935W8 (in Canada), bought used from someone. recently, try to play with android, and realized the phone PDA was G935UUEU4BRD1, and model was SM-G935U which is different from the model that showing on back cover. think the guy flashed a different rom for this phone.
couple days ago, I did hard factory reset for no reason, and get google account locked. then search online and learning how to fix it. seems like need to flash combination rom --> use tool bypass frp --> flash official rom to solve this issues.
i downloaded many combination firmware and all failed on odin flash. until i use one that allowed me to flash and success to open the phone as Factory Binary. But, I noticed the phone model changed to SM-G935A, which is AT&T firmware. the android version is 6.0.1, when I try to run program to do FRP bypass, no luck, think that because I can't turn on OEM- Unlock option(can't find it on developer option tough)? or bootloader locked?
now, I can only flash official rom that from AT&T, and android 8 that I can find it. if the phone can be fixed FRP issues, model change to G935A is fine, I dont care that model, I dont use the phone for call, only for wifi and camera. and maybe later can play flash to other model of ROM. not sure if possible.
current, the working combination rom I flashed is PDA : G935UUCUBATA1
ADB FRP to bypass FRP (not working)
and flashed to AT&T rom PDA: G935AUCUBCTB1_G935AATTBCTB1_8.0.0
FRP still not bypassed, and stuck on google account validation screen. any advice how and what tools can bypass FRP for this phone now model is SM-G935A? thanks in advance!
I got my phone bricked. I tried to flash global rom and switched back to China using Realme Flash Tool which is a bat file I found here. I cannot enter recovery/fastboot/edl. How am I going to fix it? I have downloaded the original firmware file along with msm download tool. Any way to access to msm? Please help me.
same issue here , my phone stuck with bootloop
my phone came with the chianes rom so i unlock the bootloader and install the global one from here then everything were fine but when i try to re-lock the bootloader again this happen
Link:
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beacuse you tried flashing with locked bootloader. Only hope is service center. or MSM download tool. Some guys are selling code for 3-10 USD. I dont have contact. So dont PM me.
I've already unlocked bootloader. Pc doesn't seem to detect it. I don't know what to do. Only if I can enter edl mode, maybe I can flash it once again
Zarni96 said:
I've already unlocked bootloader. Pc doesn't seem to detect it. I don't know what to do. Only if I can enter edl mode, maybe I can flash it once again
Click to expand...
Click to collapse
go to service center ,You did not restore boot