Wifi problems with some apps on Realme 7 5G - Realme 7 Questions & Answers

Hello,
I have a problem with Wi-fi in some apps with my Realme 7 5G. With data connection I can open every app perfectly, but when I open just 2 apps with my wifi connection (2.4 GHz and 5 GHz either) they will open with a delay of 3 minutes. Also, once opened, these two apps won't work fine, it's like they can't load the cache. I tried everything, and sometimes by restarting my router they worked fine, but now there's the same problem and restarting the router doesn't work. I can't understand what the problem could be. Do you have any fixes? Thank you.

Hi I'm getting the exact same error with same Phone. I bought it 3 weeks ago, did all the updates, and now wifi is very unstable. Even the speed is pretty slow when doing speedtest (6/7Mo max).
And I notice same thing like you, when connected on 4g everything works fine...

Related

[Q] WiFi stops working after 3 minutes

Hi!
Since a few month my WiFi does not work properly. When I activate it, it automatically connects to the access point. But after 3 minutes, the connection stops working. The WiFi symbol in the status bar disappears and 3g starts working. When i disable and reenable wifi everything works fine again for 3 minutes. I already tried a static IP. Other devices (laptop) have no problems with the same network. Any solutions?
Which device are you using?? I have the same problem when i connect to a WIFI network it works for sometime like 2 to 3 min.. then after no data transfer. but in my case it does not get disconnected from the WIFI network.. I am usin samsung galaxy S DUOS.
Even i posted a question here yeterday in the same section.. still nobody replied on it yet..:silly::silly:
Oh totally forgot that. I own a rootet SGS+ (i9001) on android 2.3.6. But I don't think it's device dependend because when I got it everything worked fine.

Z2 wifi slow

Having problems with Wifi streaming and YouTube very slow, stop and start every few seconds, got to be the phone as all my other devices stream fine. I have unchecked avoid poor connections in wifi advanced.
Any one else having this problem, will try factory reset.
UK sim free 14w18, firmware 55
Sent from my D6503
I've seen factory resets cure a few problems on here so try that 1st but isn't there a .69 firmware available now as well, maybe try that to?
Sent from my GT-I9300 using XDA Premium 4 mobile app
Good old factory reset and it's working fine.....hasn't. Worked
EDIT.......wifi speeds are slow again, can't watch YouTube or stream films, it's only on this device, ipad 2, galaxy s3 and s2 all stream with no problems.
Can't download the 6 free promo films either as download fails after a short while.
Sent from my D6503
My facebook app is not working great in my phone. Youtube has been fine so far but I find my internet quite slow at home as I have rubbish internet speed. Also in peak times I get very slow internet connection.
Wifi speed still slow, only on this device,
Also is the . 69 firmware carrier specific?
No firmware update prompt on my phone.
no option for 5GHz in wifi advanced menu
Sent from my D6503
A couple of things to try:
* test with other access points
* restarting the router
* disconnecting other devices
* forgetting the network on the z2 and readding it
I actually got great wifi speeds with my z2. It was even able to max out a 100 Mbps cable broadband connection on an AC router. Worked fine in n-mode also.
Sent from my 2013023 using Tapatalk
Have you tested on any other networks?
Take a trip to Starbucks! See if you get any better speeds there (and a nice latte, damn I'd kill for one right now).
glas to see im not the only one. Google Play Store @ 0.02mb/s
What kind of router do you have and how far is it? I'm able to maintain 2-3MB/s (16-24Mbit/s) over a distance of 20 feet with walls and everything in between.
After getting my phone last Tuesday ive noticed this little bug as well, sometimes downloading/updating google play apps it'll be like 0.5MB/sec but usually when I use drop down menu and quick settings and turn off wifi(give it about 10/20secs) then reactivate it im back to around 8-14Mb/sec, some apps dont even show a download progress its that fast lol.
I believe it might be a 5Ghz wifi problem as my BT hub shows my phone connecting to 5GHz channel with no way to stop it apart from turning 5Ghz off at the router :/
So hopefully sony will either fix bug or give us more wifi options like already mentioned so we can make phone connect to what we want.
K stand corrected phone can/does switch between 2.4Ghz/5Ghz, router shows phone connected at 2.4Ghz now. Just updated an app while connected on 2.4Ghz and no problem.
Z2 D6503 Wifi dropping issues
I seem to be getting the same sort of wifi issues as previously stated. I cannot hold a wifi connection on the 2.4ghz band fro more than 20s before its dissociated (ie i still have full connection to the router (3 bars) but cannot get through to the internet). This happens no matter what router i am connected to, whether its at home or at work.
I have tried:
Setting the Wifi optimization checkbox off. No difference
Avoid poor connections is off. No difference.
Stamina mode is off. No difference.
Keep Wifi on during sleep is set to Always. No difference.
Sleep timeout to 30mins. No difference.
I have factory reset the phone. No difference.
I have also check to see if it is my router at home. I have switched between every channel available which made no difference. Security is Wpa/Wpa2 PSK AES which makes no difference. I only have the 2.4ghz available on that router at home (same at work).
My Note 3 and HTC One connect to both routers with no problems at all and do not drop out. Same goes with Sony Vaio Laptop.
I have installed Wifi Fixer on my Z2 to see if it can alleviate the problem and it does somewhat. instead of manually having to turn on and off the wifi toggle to reestablish a connection, the Wifi Fixer does it for me.Approx. every 20-30s in its log it will show the phone "dissociating" from the router, and the the app tries to "reassociate" the connection.
I can connect through wifi transfer to my Note 3 without issue, and the same goes for my TV, so it cant be a hardware fault, as the connection is still excellent strength for both (as well as the router, tested with Wifi Analyzer). This is a very frustrating problem as it makes watching youtube movies impossible, and hotspotting, skype calls, etc.....
And dont even get me started on the bluetooth dropouts. I am disconnected from a bluetooth connection every 66-70s without fail no matter what i try. No issues with my Note 3 and HTC One in the exact same conditions. It will disconnect then reconnect straight away with a delay of about 3 seconds, which makes calls and listening to music a VERY unpleasant experience.
Any ideas on how to fix this? I love everything else on this phone but this wifi/bluetooth connection issue is making it unusable.
connecting to my bt home hub 4 via 5GHz band only has solved my wifi drop out problems.
Sent from my iPad using Tapatalk HD
For me slow Wifi resulted in many issues, You-tube video cannot be played, video streaming from a network storage cannot be done, Facebook videos will stop at the middle etc where the most evident issues. I tried everything possible to resolve this issues and searching the internet also didn't help. Finally decided to fresh install, used PC companion and re-installed the complete software, then restored all apps using google backup service. After this there is no issue till now. The software version is the same I had before reinstall. But now the Video streaming and apps using internet become very responsive.
thanks
HCP

Possible Wi-Fi issues?

So far I'm loving this tablet (even without root) but have noticed that I lose internet access if I'm browsing for a long time. I still have full Wi-Fi signal (I'm only a couple of feet from my router) but no internet access until I disable and re-enable Wi-Fi. This has happened several times since getting the tablet last Friday. I have 3 other Android devices including an Xperia Z1 and none of those have a problem. It has happened on two different Wi-Fi networks so it is definitely not a router issue. I have tried disabling and enabling the options under Advanced Wi-Fi such as 'Scanning always available' and 'Wi-Fi optimisation' but none help.
There is a Wi-Fi Check app preloaded on the Z3TC and it shows it is failing on test 4 - Gateway/DNS. All of my other devices remain connected.
Anyone else noticed a similar problem? I know it is early days but would like to know if I should return it before I get too attached to it!
wired69 said:
So far I'm loving this tablet (even without root) but have noticed that I lose internet access if I'm browsing for a long time. I still have full Wi-Fi signal (I'm only a couple of feet from my router) but no internet access until I disable and re-enable Wi-Fi. This has happened several times since getting the tablet last Friday. I have 3 other Android devices including an Xperia Z1 and none of those have a problem. It has happened on two different Wi-Fi networks so it is definitely not a router issue. I have tried disabling and enabling the options under Advanced Wi-Fi such as 'Scanning always available' and 'Wi-Fi optimisation' but none help.
There is a Wi-Fi Check app preloaded on the Z3TC and it shows it is failing on test 4 - Gateway/DNS. All of my other devices remain connected.
Anyone else noticed a similar problem? I know it is early days but would like to know if I should return it before I get too attached to it!
Click to expand...
Click to collapse
I noticed at the beginning also the same...I had some connection problems in the browser and had to reload the page.
Do you have LTE or Wifi Version? Mine is LTE.
IcHgUcK said:
I noticed at the beginning also the same...I had some connection problems in the browser and had to reload the page.
Do you have LTE or Wifi Version? Mine is LTE.
Click to expand...
Click to collapse
Just the 16GB Wi-Fi only version. I did some tests on my work Wi-Fi (streaming music and browsing) and the connection was stable. I'll try static IP and a few other things and test again at home.
Cheers
Yep, I have the same problem.
Wifi connection is not stable. Sometimes I have to wait for few seconds for it to reconnect.
Mine is 16 gb Wifi version only.
Is this a software issue.? Wondering if I should return it.
Anyone found a solution?
[email protected] said:
Yep, I have the same problem.
Wifi connection is not stable. Sometimes I have to wait for few seconds for it to reconnect.
Mine is 16 gb Wifi version only.
Is this a software issue.? Wondering if I should return it.
Anyone found a solution?
Click to expand...
Click to collapse
Actually, I haven't the problem again since the first week. I'm thinking it may have been a router issue after all (I'm using a Virgin Media SuperHub 2). I've not had any disconnections issues since.
Have you tried the Wi-Fi Test app?

Data (Wi-Fi AND Mobile data) issues

Ever since I received my OPX I had little problems with my data, independently of using Wi-Fi or mobile internet (2g/3g).
It started with the fact that in the installation of the phone it couldn't connect to verify it's connection, although wifi was connected correctly.
I started it without the connection it wanted and factory resetted it and then I got the same problem, but after a few minutes it worked correctly and I could install my phone without any problems.
Now when I work with my phone (Whatsapp, 9gag, webrowsing, video streaming) it sometimes stops with loading, like it has lost its connection, but both Wi-Fi and mobile internet are connected.
This is very frustrating when watching video, since it just won't buffer anymore and I have to wait for like 1 minute before it continues and reloading the page helps most of the times, because I then force to get data.
Sometimes when WhatsApp isn't loading/ keeping it's connection I just start a SpeedTest to ensure it has an open connection. This works most of the times.
Also WhatsApp Web keeps losing its connection while the screen is on.
I hope you guys have some ideas on this subject.
I have a similar issue. In my case the device seems to have problems with certain WiFi-Networks (at university to be precise). The connection with the WiFi is still there, but there's no actual connection to the internet sometimes. That's why your mobile data doesn't activate - there are no connection issues on mobile data for me.
The cause for this is probably the lack of a 5GHz WiFi antenna. I don't know why, but my OPX cannot handle the 2.4GHz WiFi at university (at home it works fine!).
So to test this out, you should try different WiFi-Networks. If the network is 2.4GHz only, it should be working.
The WiFi thing while setting up the phone is a known OxygenOS bug and can be worked around.

Wifi problem

So i have a problem with my wifi. Whenever im browsing reddit/facebook or similar apps, at some point images just stop loading, same with games like Fate/Go, i just get disconnected from the server and i have to disable and enable wifi again. This only happens on wifi.
I tried restarting the network settings but that didnt help.
This is not my home wifi connection problem since other devices work just fine.
My phone is Oneplus 6 8/128

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