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So first 2-3 days with the device I kept noticing more and more issues since its been out of the box. I'm really particular with anything I own and if I'm paying money for it then I expect nothing but the best, and I'll take care of my belongings the same.
As soon as I unboxed it I noticed that some of the edges of the metal finish were unevenly colored and scratched. The dark plastic fillers on the back had patches in them and were discolored also. I told myself I wouldn't be so nitpick-ey about those. Moving on...
Later once I setup the phone I realized the power button's right side was completely sunk in, while the volume rocker was also uneven, with the Volume up Side sticking out of the device, and the Volume down Side completely flush with the device.
Concerned I took it to the closest AT&T store where I've become quite friendly with some of the sales associates there. Just wanted to get an opinion as to whether I should live with these imperfections (it would have drove me crazy). I showed it to one of them and they urged me to call AT&T support and try to set up a buyers remorse period exchange straight away.
It took two hours to deal with AT&T customer service on the phone, but it was worth it. I'm shipping this one back and they're gonna priority ship out another one soon. The representative told me they've been getting a few calls regarding such hardware issues.
I'm interested to see if any of you have had any issues yet so far. And if this is a isolated situation with a few devices manufactured at different warehouses.
As with any new product launch, there are going to be some bad ones that slip through the cracks in the rush to get the product to consumers as quickly as possible. I'm glad you got your fixed rather easily, though!
Bammeh said:
As with any new product launch, there are going to be some bad ones that slip through the cracks in the rush to get the product to consumers as quickly as possible. I'm glad you got your fixed rather easily, though!
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Yes of course I completely agree with you. With a few product launches recently and the ones I've bought right when they were released have had issues out of the box or after major updates. The XboxOne, PS4, Retina iPad Mini, 5S etc have given me a little trouble out of the box or after their big updates, but they're still premium devices. Same with the HTC M8 that's why I didn't make too big a deal about it and seek to get my money back. I just asked for an exchange that's all. The rep that helped me, he urged me to ask for a replacement. This device is going to my daily driver for the next year and a half or so. Really happy with it minus the little issues thus far. Best mainstream android device I've ever used.
Sent from my HTC One_M8 using Tapatalk
My M8 was random rebooting every so often. It was enough to notice it as a problem. I did a factory reset, problem still persisted. AT&T gladly exchanged and now I'm good to go ???
Sent from my Nexus 7 using Tapatalk
SO far I have the power button stick on me a few times. Pressing it a few times seems to get it to go back to normal.
Also once while on a call, afterwards the phone would not sleep. Powered the phone off. Ever since phone has been running smooth.
Glad you were able to get it exchanged. I've had mine for a few days and while there are no critical flaws, I do see some scratches that I most definitely did not cause and were there out of the box. I also know what you mean by the uneven banding because I have that too, it's very minor though. There are 2 surface scratches on the back that aren't noticeable unless you have really good eyes (which I do) and a very small chip at the front around the bezel that is impossible to cause naturally. I'm trying to tell myself I shouldn't be so picky because I've already unlocked the bootloader and put a custom rom on it and I assume if I want to exchange it at Best Buy I'll have to put the stock rom back on and lock the bootloader. I'm on the fence. I don't exactly want the Best Buy employee to think I'm crazy if I take it back plus it all takes up my time so I'm trying to tell myself it doesn't matter. If I caused the scratches I'd just live with it but it annoys me that they were there out of the box. Please tell me I'm crazy or I might actually go for an exchange.
Just got mine the other day and found a couple issues with it.
The top panel just below the front camera is pushed out a bit so there's sharp edge and stuff is already getting caught under it. You can push it down and make it flush but it pops back up after a while. Also my touchscreen will just randomly stop responding to touch. Going to reset to back to stock and exchange it later this afternoon.
pingy1030 said:
Glad you were able to get it exchanged. I've had mine for a few days and while there are no critical flaws, I do see some scratches that I most definitely did not cause and were there out of the box. I also know what you mean by the uneven banding because I have that too, it's very minor though. There are 2 surface scratches on the back that aren't noticeable unless you have really good eyes (which I do) and a very small chip at the front around the bezel that is impossible to cause naturally. I'm trying to tell myself I shouldn't be so picky because I've already unlocked the bootloader and put a custom rom on it and I assume if I want to exchange it at Best Buy I'll have to put the stock rom back on and lock the bootloader. I'm on the fence. I don't exactly want the Best Buy employee to think I'm crazy if I take it back plus it all takes up my time so I'm trying to tell myself it doesn't matter. If I caused the scratches I'd just live with it but it annoys me that they were there out of the box. Please tell me I'm crazy or I might actually go for an exchange.
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Honestly you're lucky it's Best Buy. I've done multiple exchanges there before for each: MacBook, Xbox One and iPhones. They did it easy no questions asked. At least in my case. If I were you I'd exchange it. No excuses for the device to be that scratched up and imperfect out of the box. Also remember to check for Dead Pixels, Volume Rocker, and Power Button issues.
Sent from my HTC One_M8 using Tapatalk
rahtrip said:
Honestly you're lucky it's Best Buy. I've done multiple exchanges there before for each: MacBook, Xbox One and iPhones. They did it easy no questions asked. At least in my case. If I were you I'd exchange it. No excuses for the device to be that scratched up and imperfect out of the box. Also remember to check for Dead Pixels, Volume Rocker, and Power Button issues.
Sent from my HTC One_M8 using Tapatalk
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Thanks for the advice. For a little bit today I was determined to go get an exchange but I kind of buffed out the worst scratch (which was only like 3mm) with a nail buffer so I think I'll just save myself the trouble of putting the phone back to stock, having to take it to best buy, and re-flashing the new phone. Plus I did not take a backup of the stock AT&T rom. I don't know if someone has posted it in the forums, I'm going to look, but it's just such a drag to go through with putting it back to stock then an exchange.
The volume rocker doesn't sit 100% parallel but it's very close, the power button has no issues, and the bezel is pretty well flushed with the speaker grills. I think I'll just keep this one, I am also afraid that the new one might even have worse problems. HTC needs to get their quality control tighter because I have had tons of devices but never a problem out of the box.
Next time I buy a phone I am going to make sure I check the condition thoroughly. Or at least check it before I root and flash a rom. When I got the M8 I just grabbed it and went...
So I said I wasn't going to exchange it but I was still annoyed by the flaws and I was approaching my 14 days.. took it to Best Buy today without putting it back to stock and was able to exchange it. They just switched out the SIM card and gave me a new one, but they did reiterate that they don't normally do it for scratches and they were making an exception. I could totally tell they didn't believe it was the manufacturer's fault, but they didn't give me attitude and were nice. They didn't look at the software or boot screen in the old phone so they didn't even see that it was unlocked and rooted. They mentioned it was getting sent back so HTC is going to have to deal with it, which they should have to because the one I exchanged for is totally perfect. I didn't realize the other one was even more problematic than I thought until I saw how well constructed this one is. The volume rocker doesn't fumble around, the screen is set perfectly leveled with the speaker grills, no scratches on bezel or back. This is how they SHOULD come, every single one of them. In the future when I get HTC phones I am going to examine it right then and there so I don't have to go through the trouble of sounding asinine while trying to explain what the store employees surely think are non-problems.
I don't think I would've made the exchange without this thread though so thanks. I'm now free to enjoy the awesomeness of this phone without being held back by structural annoyances.
The top panel just below the front camera is pushed out a bit so there's sharp edge and stuff is already getting caught under it. You can push it down and make it flush but it pops back up after a while.
I have had a Nexus 6P since August 2016 and originally I loved the phone, beautiful display, snappy performance, stock Android, and a terrific camera. But over the months I've started to dislike it more and more. Bulky, heavy brick with a battery that would drop 1% every minute and wouldn't hold charge well even when on airplane mode powered down. And when I did charge it up, it would overheat like a ***** and if I really needed to use the phone while charging, it would lag the phone so hard despite running "one of the smoothest Android experiences on the market." And somedays the phone would just be blazing hot (not fast ) and I would have to throw it in the freezer to cool off. (and gaming was even worse so I stopped, so great waste of 64GB storage)
Moving on from battery and charging; I loved the stereo speakers for blasting videos but taking phone calls, I could barely hear anyone and would have to press phone super close to my ear drum to hear, and when I had iPhone there was no problem like that.
The screen was great, bright vivid but drained battery so I used black wallpaper and srgb mode. I got tired of the onscreen key nav buttons and there was no immersive mode. I was surprised there was no dark theme nor night mode for this phone. Yes the screen was solid and didn't take any scratches or cracks from falls nor from laying next to my keys. And the brightness settings were so fake. Yes you had a toggle from low to high, but the screen was literally the same brightness no matter what option you selected, only the battery saver option would actually dim the screen which is ridiculous. And talking about dim screens -- impossible to see anything on it even at "max brightness" outdoors, even shaded areas I would have to squint so much to make out "oh missed call from mom."
Not everything was bad, I did love the Google Feed and the Data Saver option when I had to watch my data usage but doesn't apply when I have an unlimited data plan. I was actually shocked by the lack of customizability with this phone. You couldn't do much with it. Yay you can move apps wherever and leave hugs gaps on screen and add some widgets but that was about it. Again no dark themes, little choice for wallpaper, no options for multi gesture other than 2-press power button to quick launch camera... But that camera was beautiful but was a nightmare when trying to pics outdoors, b.c you can't see whats on the screen.... And that super laggy HDR tho. Froze my phone several times as well. Snapchat lags everyday with phone as well.
And then the nail in the coffin was the Boot Loop of Death. I was on my way to Yankee Stadium, meeting up with a few friends when it happened. Phone in pocket and I go pull it out to make a call to figure what Gate we are all meeting up at and I see the Google logo. So I think to myself how weird, maybe my slim jeans (i don't wear skinny) were too tight and turned the phone off? So i try turning it on and yep you know what the loop of death is. Made my phone blazing hot and unusable. And my electronic ticket for the game was on there as well.... (luckily I made the game b.c of someone's reliable iPhone) Then the support to get this issue resolved was a nightmare. Google refused since it wasn't bought from their online store; Best Buy refused unless I payed $140; and so I shipped to Huawei and it took then 4 WEEKS to repair it (including a WHOLE WEEK to send me a shipping label THRU EMAIL!!!!) Ridiculous!!!
So overall a shocking terrible experience despite what everyone (esp. major tech vloggers on Youtube said). Never again am I purchasing a google phone. Utterly and purely disgusting. Oh hang, you may say it get timely updates! Um ok, so I say to you why get get updates as soon as they launch when you know there may be problems with that update as well which will make your phone unstable. (Forgot which update it was which made the SIM card not readable...)
Wow so um this kinda turned out to be a rant, but my question is: Is it worth upgrading from the Nexus 6P in 2017?
And if so which phone would you choose ($500 max price range -> unless there is a deal with a flagship phone)
Is the OnePLus 5 a good choice to upgrade too?
No IMHO. Most of the things that you described that you hate seem to be from Bad apps or something reacting badly with your phone. Battery wise also replace the battery and it's good to go for another year. Find out the culprit that is heating up your phone and get rid of it and you should be good to go again. I've had absolutely no issues with my phone and when I did it was because of an app not because of the phone.
Geezerooo said:
No IMHO. Most of the things that you described that you hate seem to be from Bad apps or something reacting badly with your phone. Battery wise also replace the battery and it's good to go for another year. Find out the culprit that is heating up your phone and get rid of it and you should be good to go again. I've had absolutely no issues with my phone and when I did it was because of an app not because of the phone.
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How do I even replace the battery, I'm not breaking the phone. This doesn't have a removable back. Also even when I got the phone shipped back to me from Huawei it would heat up like a pancake and all I had were the stock apps that were downloaded with the phone. If you seem to have no problem with yours, I'll gladly trade my phone for yours since as you said "the phone is good to go."
Also how is waking up to a phone that actually gave me burns ok? And the phone was off....
Can I get a professional opinion?
GenericMIKE said:
How do I even replace the battery, I'm not breaking the phone. This doesn't have a removable back. Also even when I got the phone shipped back to me from Huawei it would heat up like a pancake and all I had were the stock apps that were downloaded with the phone. If you seem to have no problem with yours, I'll gladly trade my phone for yours since as you said "the phone is good to go."
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I said MY phone is good to go. Also just stating my opinion as per the IMHO.
i dont seem to have the problems you described however the snapdragon 810 is known for being warm, like my Xperia Z3+ 810 was heating up like crazy, i could cooked a whole egg on it. But that phone was a complete mess.. closed sourced phone.. all we could do is temper with the kernel , underclock etc..
Nr 1, dont use original facebook/messenger/cancer app, use a lite version etc..
2. Debloat your phone
3. Dont play games
4Mess around with diffrent kernels and find what suits you.
Also if youre a owner of the nexus line phones, then you need to flash custom roms/kernels. Thats almost the only reason ive gotten my self a 6p (big screen , good sound, awsome camera)
if u want a close "google stock rom" experience try Cortex Rom.
The fact that the phone does not have a removable back will not prevent you from replacing the battery, plenty of teardowns available everywhere.
If your phone came back from Huawei in such bad conditions, you should contact them again.
I have mine since April 2016 and I replaced my battery last week, now it's running great again. I managed to replace the battery cuz I don't see any reasonable phone to replace my N6P, I'm putting my hope on Pixel 2 (despite the price) - might be an option.
Kungencortes said:
i dont seem to have the problems you described however the snapdragon 810 is known for being warm, like my Xperia Z3+ 810 was heating up like crazy, i could cooked a whole egg on it. But that phone was a complete mess.. closed sourced phone.. all we could do is temper with the kernel , underclock etc..
Nr 1, dont use original facebook/messenger/cancer app, use a lite version etc..
2. Debloat your phone
3. Dont play games
4Mess around with diffrent kernels and find what suits you.
Also if youre a owner of the nexus line phones, then you need to flash custom roms/kernels. Thats almost the only reason ive gotten my self a 6p (big screen , good sound, awsome camera)
if u want a close "google stock rom" experience try Cortex Rom.
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How do I debloat my phone? I barely have anything on it anyway. And yes I don't use Facebook messenger nor the app. And when I buy a phone expect the software to have basic features included which is why I got Nexus 6P with the stock Android since I was coming from a line of iPhones ever since 3GS. That's why the OnePlus interests me, it's has the software and the customizability already there.
Yep that's why I got the 6P as well, big screen; loud stereo; and good camera. But other than that atrocious. It makes me want to cry. (And the on screen keys take up too much space)
Grushteniak said:
The fact that the phone does not have a removable back will not prevent you from replacing the battery, plenty of teardowns available everywhere.
If your phone came back from Huawei in such bad conditions, you should contact them again.
I have mine since April 2016 and I replaced my battery last week, now it's running great again. I managed to replace the battery cuz I don't see any reasonable phone to replace my N6P, I'm putting my hope on Pixel 2 (despite the price) - might be an option.
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Not even the OnePlus 5?
GenericMIKE said:
Not even the OnePlus 5?
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I must say that I don't know much about this phone. Is it stock / easy to tweak as Nexus is? If yes, I might consider it as well.
Grushteniak said:
I must say that I don't know much about this phone. Is it stock / easy to tweak as Nexus is? If yes, I might consider it as well.
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Yes it's stock Android with a light skin over which gives even more useful features like dark mode and etc.
GenericMIKE said:
Yes it's stock Android with a light skin over which gives even more useful features like dark mode and etc.
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I saw some pictures of it and I'm not that impressed, I still have faith on Pixel XL 2 - S8+ is a very decent phone too, but the screen proportion they adopted now made me sad
I'm probably beating a dead horse here, but I'm waiting to see the Pixel XL 2. Unless it adds significant features that the 6P is lacking like water resistance, dual cameras, and smaller bezels, I might wait for the Pixel 3 or OnePlus 6/5T.
frap129 said:
I'm probably beating a dead horse here, but I'm waiting to see the Pixel XL 2. Unless it adds significant features that the 6P is lacking like water resistance, dual cameras, and smaller bezels, I might wait for the Pixel 3 or OnePlus 6/5T.
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Man all you guys (n gals) seem to love the Nexus 6P...
But why??? I don't understand. It's such a heavy piece of hot garage.
GenericMIKE said:
Man all you guys (n gals) seem to love the Nexus 6P...
But why??? I don't understand. It's such a heavy piece of hot garage.
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Not if you run a good ROM and kernel, I only have heat issues when compiling substratum themes
GenericMIKE said:
Man all you guys (n gals) seem to love the Nexus 6P...
But why??? I don't understand. It's such a heavy piece of hot garage.
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I've had nothing but a great experience with my 6P. No complaints whatsoever. If someone else is having issues, that's them, not me.
If your car has been running flawless for 10 years but your neighbor with the same car has broken down countless time, does that mean your car is garbage?
Sent from my Nexus 6P using Tapatalk
richii0207 said:
I've had nothing but a great experience with my 6P. No complaints whatsoever. If someone else is having issues, that's them, not me.
If your car has been running flawless for 10 years but your neighbor with the same car has broken down countless time, does that mean your car is garbage?
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Ridiculous how it has to be a luck of a draw when you purchase a device....
Disappointing. Anyways got a lawsuit against Google and Huawei already in motion.
GenericMIKE said:
Ridiculous how it has to be a luck of a draw when you purchase a device....
Disappointing. Anyways got a lawsuit against Google and Huawei already in motion.
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Unfortunately, it occurs with all devices. I've seen every device I've owned since the OG Droid have their share of complaints. Some companies offer a return policy in the event you don't like the device and offer warranty for defects.
I've seen people complain about device defects but refuse to get a warranty exchange? Others complain about not being able to get an exchange past the warranty expiration.
Sent from my Nexus 6P using Tapatalk
Just get an iphone. You seem to have drunk their marketing juice, and you will always complain until you get an iphone.
Just get an iphone, and enjoy Apples "reliability"
shadowcore said:
Just get an iphone. You seem to have drunk their marketing juice, and you will always complain until you get an iphone.
Just get an iphone, and enjoy Apples "reliability"
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Why is this the go to for everyone on here? Do we need to be die hard on either or side and make fun of peoples preferences?
Reminds me of the pathetic Dodge vs. ford people and it's pretty sad.
I just sold my iPhone tbh
crixley said:
Why is this the go to for everyone on here? Do we need to be die hard on either or side and make fun of peoples preferences?
Reminds me of the pathetic Dodge vs. ford people and it's pretty sad.
I just sold my iPhone tbh
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I dont mind people supporting the brands they like, but I prefer arguments. I know what iphones are like. I have seen the 4s first hand. And not only was I not impressed, I was shocked at the amount of overhead in simply transfering files.
Then I was shocked at how Apple nickle and dimed everything.
Even if the device was perfect, I would refuse to support Apple becuase of their greed and anti-consumer decisions.
They could be using standard technology, but they use propietary one, and as a result make every gadget expensive.
They dont support headphone jacks.
Their devices are obscenely expensive for what they offer.
They force people to use itunes.
You cant install third-party stores, unlike in android.
The interesting part is that other OEMs copy apple, from their design to their hardware decisions.
Apple makes the OS 64bit, others follow!
Apple introduces fingerprint scanner, OEMs follow!
Apple removes headpohone jack, OEMs follow!
Motorola, HTC, OPPO, Huawei,Xiaomi, Samsung, LG
All of them copy apple.
They are the "champion" of the smartphone business.
If apple decided tomorow to offer smartphones without screeens, you can bet your kidneys they will copy Apple.
The Made by Google Twitter account confirmed the P3 does not come with a notification light! That's insane and takes away one of the great advantages that Android has over iOS. I can't tell you how many times I was unaware of messages and voice mail on my work iPhone because it doesn't give any indication of a missed notification.... For hours and even days!
This is unacceptable!
This really sucks. I have it configured to give me so much information with just a glance. They probably saved $0.01 per phone leaving it off.
They probably think we all want to use AOD to see our notifications! I've never used it myself, why, BECAUSE THE LED LIGHT WORKS GREAT! Good grief!!
Hopefully they moved the "blink" functionality to the AMOLED screen. There is really no need for a separate LED if they move that functionality into the screen. And preferably add the options that lifghtflow offers.
But knowing Google they probably just removed the feature altogether. It's sad that they can't add all of the options that the Nexus 5 had 6 years ago, which launched for half the price. And then they have the nerve to call it a premium device.
arby80 said:
Hopefully they moved the "blink" functionality to the AMOLED screen. There is really no need for a separate LED if they move that functionality into the screen. And preferably add the options that lifghtflow offers.
But knowing Google they probably just removed the feature altogether. It's sad that they can't add all of the options that the Nexus 5 had 6 years ago, which launched for half the price. And then they have the nerve to call it a premium device.
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If you remember, the Nexus 6 had one but it wasn't implemented by the factory. It took a tear down before it was found and a clever programmer figured out how to make it work!
It doesn't need one with an OLED display. You can display notification indicators on the display like you could with an led.
I am standing in front of the pixel 3 display and can confirm there is no notification led! Not even in the settings!
what happens with a missed call? does a flashing dot appear on a black screen?
djy said:
what happens with a missed call? does a flashing dot appear on a black screen?
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I don't know, but it's a terrible idea to remove the only way to see missed notifications without turning on the screen.
It doesn't need one with an OLED display. You can display notification indicators on the display like you could with an led
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Can you see the OLED display from a distance, and its colour to tell what type of notification it is? That's the advantage of an LED
scoobiesnacks said:
Can you see the OLED display from a distance, and its colour to tell what type of notification it is? That's the advantage of an LED
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I personally will not use the always on feature, so walking the screen will be my only way of seeing missed notifications. Just like the iPhone, Google is forcing you to interact with your phone the way they want, and leaving us without choice.
Passive notifications are no more. ?
This sucks. Its not a game changer but I do use led to see what I got, very useful
The usual reviewers aren't helping. Focusing on how pretty the phone is instead of functionality. I'm coming from an S5 which has a multi-color notification LED, SDcard slot, removable battery with durable lightweight removable plastic back, wireless charging, IR transmitter, headphone jack, unlocked bootloader with official lineage support, water resistance, and flat display with no rounded corners. For $1000+ the reviewers and consumers should expect and demand these features plus new stuff. Unfortunately most people don't know or care enough about the hardware or software. Never felt this bitter/unexcited about a $1000 luxury purchase before.
4 GB of ram and 128 GB of storage is not on par with the competition. Not sure why consumers are making excuses for all the shortcomings? I'm buying for stock android, camera, stereo front facing speakers, IP68, wireless charging, and a much faster chip than my current phone. They could easily make it 50% fatter and stuff a massive battery in it with a removable plastic cover with an elastomeric seal but they want us to buy a new one every year or two.
I'm nervously waiting to see if it can be rooted and flashed. If not, there's much better options for the same cost.
djy said:
The usual reviewers aren't helping. Focusing on how pretty the phone is instead of functionality. I'm coming from an S5 which has a multi-color notification LED, SDcard slot, removable battery with durable lightweight removable plastic back, wireless charging, IR transmitter, headphone jack, unlocked bootloader with official lineage support, water resistance, and flat display with no rounded corners. For $1000+ the reviewers and consumers should expect and demand these features plus new stuff. Unfortunately most people don't know or care enough about the hardware or software. Never felt this bitter/unexcited about a $1000 luxury purchase before.
4 GB of ram and 128 GB of storage is not on par with the competition. Not sure why consumers are making excuses for all the shortcomings? I'm buying for stock android, camera, stereo front facing speakers, IP68, wireless charging, and a much faster chip than my current phone. They could easily make it 50% fatter and stuff a massive battery in it with a removable plastic cover with an elastomeric seal but they want us to buy a new one every year or two.
I'm nervously waiting to see if it can be rooted and flashed. If not, there's much better options for the same cost.
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Pixel phones purchased direct from Google can all be bootloader unlocked in developer settings. It's easier than just about any other device. Root access will be gained shortly after the phone is released into the wild, and hopefully, Magisk can be used to pass safety net for Google pay. I totally understand your other concerns, but rooting shouldn't be one of them.
No LED totally sucks. I don't use AOD because of increased battery drain and increased burn in. So no way to see if there are notifications without picking up the phone. Weak battery was already bad enough.
I understand it's probably not the biggest deal in the world or anything but for me personally if the notification led is gone, I'm probably going back to Apple.
And this isn't the be-all-end-all reason, Google just seems less and less interested in truly making their devices/software unique and if it's going to essentially be the same thing as an iPhone, then I may as well just have an iPhone.
Kinda OT, but I have to say it's weird that the only other phone i've had that did AOD really good was the OG Moto X. I'll get used it on the P3. I really don't depend on it that much on my P2.... if a notification goes off, I usually hear it or feel the vibration first anyway. Rare are the times I'm spotting a led color "from across the room" lol..
I never have my sound on, drive a truck and use the notification light exclusively for notifications. Forcing me to pick up the phone (as with any professional driver) is ridiculous. Changing colors of the light allowed you to see exactly what or who the notification was from and very private. AOD is distracting and less informative. Makes 0 sense.
I've always used the notification led with my OG Pixel, so now I'm getting used to the aod.
My question for you guys is do you have aod turned on and is there noticeable battery drain from it or any other potential downside? Or do you have it where the aod only turns on from lifting the phone or double tapping?
I'm trying to pick what's the ideal way to go with this. I realize it'll probably be a personal preference deal, I've just never had an aod phone before. Thanks!
I thought that if notification comes in, screen flashes once in a while, but it doesn't seem to do that.
I'll start with my final thoughts, the LG G8X is a mid tier phone with a flagship design, spec wise its on the lower end of the "flagship" phones. Without the second screen the G8X would be a easy pass.
I've had the phone for about a month now, design wise its not premium, its not smooth or fluid around the edges front to back, the buttons sticks out a bit too much IMO, compare to my S9 plus its about the same thickness maybe a 2mm thicker front to back. it feels ok in the hand, I would never want to drop it, unlike all the other major brands I could not find a case or screen protector from Amazon Canada that was not shipping from China. I end up going to ebay to find a case, even the retailer could not find a case, this is how far LG have fallen.
Costco no longer carry LG phones nor does Rogers and best buy since the G7. Back to cases, it seems in other regions LG gave a case and headphones with the phone, for that frak you LG that was a shyty thing to do, for now I have to keep the phone in the dual screen case to protect it. Not including a case to all market is a disappointing move on LG part. (update) I just sold my S9 plus, the buyer was surprised the phone was used because of the condition the phone was in, zero scratches anywhere on the phone because I had a screen protector and various cases on the phone since day one ( Our secret don't tell the buyer I dropped that phone at least 5 times ). I finally received 2 case I bought from ebay as I could not find any local retailer with any LG G8X accessories.
Before I forget, the charging cable needs to be longer its too short to use with the magnetic adapter, it looks really cool on youtube, that's because its super light weight but once you plug the cable in depending on where or how far your plug is it will not work, the weight of the cable going down my side table have caused the phone to not charge because the magnet came loose which led me to buying a new wireless charger because the G8X did not work with my was current wireless charger.
On to the important stuff, the second screen works (yeah), it turns on sometimes by itself when I don't want it on or it turns off and will not turn on until you disconnect the phone and reconnect it, I've had to power down the phone a couple times to get the second screen or the outside info screen working again. As for software, many of you already know its sucks, first off out of the box the unit was not working properly I had to a factory reset twice not a big deal but I never had to do this with any other brand new phone in the last 10 years. I tried using the the LG keyboard but had to change it to the GB.
I've notice I have to hit the back button 2, 3 times for anything to happen, same with the home button, I know I pressed it from the taptic feedback, sometimes there's just a delay either way we should not have these kind of issues on 2019 major brand phone "flagship" at that.
To conclude again the LG G8X is not a flagship phone design and software wise, the idea is great and somewhat refreshing but it is not a game changer in its current form. Software aside if this phone with dual screen cost $10 to $100 more it would be a major pass for me, without the dual screen it would be a major major major major pass at its current price, it would have priced lower than the one plus phones. New G8 can be had for $400 Cad so there you go.
I just got mine and i only got it as a second phone. This phone is a novelty to me. I think that any tech enthusiast buying this phone will buy it with extremely low expectations. This is an LG after all. The same company that hasn't turned a profit since Q3 2014
It's regrettable if you thought you would get flagship performance from this phone. I got it for the party tricks.
Other than that everything you said was spot on and i agree wholeheartedly.
Yeah, I had to disable things like Mini-View and Floating Bar, just because they don't work reliably enough. There are just lots of little things like that. The Samsung equivalents on my Note 8 works much more reliably and has better UI/UX.
It has much promise and potential, but they gotta work on the software and make the UI/UX more cohesive. Now, it's just too rough around the edges.
I think you have buggy phones. I have not had any issues with the duel screen turning on or off. For gaming (Call of Duty) the dual screen is amazing! Wide View is rubbish though as the case is too thick, but works ok for Facebook, seems to add to the experience not detract. Even if you end up reading from only one screen, knowing from peripheral vision what is coming next actually enhances the viewing experience.
I will admit the phone is a bit laggy at times but fingers crossed LG will release Android 10 and we'll get some improvements.
inzimam said:
I think you have buggy phones. I have not had any issues with the duel screen turning on or off. For gaming (Call of Duty) the dual screen is amazing! Wide View is rubbish though as the case is too thick, but works ok for Facebook, seems to add to the experience not detract. Even if you end up reading from only one screen, knowing from peripheral vision what is coming next actually enhances the viewing experience.
I will admit the phone is a bit laggy at times but fingers crossed LG will release Android 10 and we'll get some improvements.
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I'll have to agree with inzimam here. I haven't had any issues with this phone as of yet. It hasn't exhibited any of the characteristics that have been complained about thus far. No lag (at least, no more lag than what is to be expected from a phone), no stuttering, no screen randomly turning off and if it is off I can always get it to turn back on.
As far as the OP is concerned, yeah, if you wanted a phone that was easy to find cases for, you should have gone with an iPhone. Or at the very least, a Samsung. Cases have been and will always be cheap and plentiful for those phones. Everything else, good luck. You are gonna need it.
atirox said:
I'll have to agree with inzimam here. I haven't had any issues with this phone as of yet. It hasn't exhibited any of the characteristics that have been complained about thus far. No lag (at least, no more lag than what is to be expected from a phone), no stuttering, no screen randomly turning off and if it is off I can always get it to turn back on.
As far as the OP is concerned, yeah, if you wanted a phone that was easy to find cases for, you should have gone with an iPhone. Or at the very least, a Samsung. Cases have been and will always be cheap and plentiful for those phones. Everything else, good luck. You are gonna need it.
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I respectfully disagree with both of you, I forgot to mention when in "dark" mode the notification is still white, how ridiculous is that, the software needs cleaning up, at least 3 times this week the second screen turned on when I unlocked the phone, I know for sure I did not have it on before. Today I got another vague update, no info other than it will make the phone work better, really LG.
You're I could've bought pretty much any other phone and found a case at locally not just an Iphone or Samsung, you bringing up 2 other popular brand is a moot point because you can find cases for Moto, Nokia, Sony, HTC, Honor, Huawei easily. Consumers voicing their opinion is the least we can do, we deserve better not just mediocre like what we got from LG.
I'm using the G8X without the dual screen case right now, I have to be honest its not a upgrade over my S9 plus, this have nothing to do with branding, I still have my G6, I'm no fanboy, I have a Android tablet and a Ipad mini, I see things for what they are..
I haven't reached yet, can anyone tell me if we can remap the google assist button, I hated it on my S9 plus I hate it the same on the G8X.
Thinking on your comment regarding the cases, only a id$#t would suggest to buy another phone if I wanted a case to protect my hard earn money that spent on this phone, finding a case was one issue but it shouldn't be one seeing that LG gave a case to other regions. The product should entice others instead companies after companies are dropping LG phones or their accessories, please leave this fanboyism out of this. LG as company could very well be in trouble, their phones are not selling as well as they should be, more and more companies are coming out with Oled panels so Lg and Sony are no longer the only game in town, in a few years LG oled TV will be meh in the marketplace.
LG needs to clean up the software on their phones, better build, stick to the innovation for at least 3 years, oh, the V50 got Android 10 why not the LGX the last phone you released?
sonspot said:
I respectfully disagree with both of you, I forgot to mention when in "dark" mode the notification is still white, how ridiculous is that, the software needs cleaning up, at least 3 times this week the second screen turned on when I unlocked the phone, I know for sure I did not have it on before. Today I got another vague update, no info other than it will make the phone work better, really LG.
You're I could've bought pretty much any other phone and found a case at locally not just an Iphone or Samsung, you bringing up 2 other popular brand is a moot point because you can find cases for Moto, Nokia, Sony, HTC, Honor, Huawei easily. Consumers voicing their opinion is the least we can do, we deserve better not just mediocre like what we got from LG.
I'm using the G8X without the dual screen case right now, I have to be honest its not a upgrade over my S9 plus, this have nothing to do with branding, I still have my G6, I'm no fanboy, I have a Android tablet and a Ipad mini, I see things for what they are..
I haven't reached yet, can anyone tell me if we can remap the google assist button, I hated it on my S9 plus I hate it the same on the G8X.
Thinking on your comment regarding the cases, only a id$#t would suggest to buy another phone if I wanted a case to protect my hard earn money that spent on this phone, finding a case was one issue but it shouldn't be one seeing that LG gave a case to other regions. The product should entice others instead companies after companies are dropping LG phones or their accessories, please leave this fanboyism out of this. LG as company could very well be in trouble, their phones are not selling as well as they should be, more and more companies are coming out with Oled panels so Lg and Sony are no longer the only game in town, in a few years LG oled TV will be meh in the marketplace.
LG needs to clean up the software on their phones, better build, stick to the innovation for at least 3 years, oh, the V50 got Android 10 why not the LGX the last phone you released?
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Hey, never said that I was right. Just that I haven't had those issues yet.
I agree with you about the dark mode notifications. I suspect that it has something to do with dark mode not officially being available for Android 9... Coming from the LG V30, I'll take any dark mode I can get though.
Not sure where you live, but where I've lived, unless you have an iPhone or Samsung, your options are to order a case online, or order a case online... The HTC One M8 is the last phone I had where cases were actually stocked somewhere in a decent selection... The HTC 10 had a pathetic offering of one case I found at Bell in Vancouver. The case on that phone was almost like Randy's kid brother Ralphie getting wrapped up by his mother to go to school from the movie A Christmas Story. The V30 had exactly double the number of cases as the HTC 10 did, and both were equally as pathetic. The better case was utterly useless after 3 months as it was falling apart. So while I may be an id#$t for suggesting purchasing another phone, it always seems to be that ic you want a decent case to protect your phone, the answer seems to be iPhone or Samsung cause i can never find anything but the cheap chinese garbage cases that wont protect anything let alone a glass sandwich.
As far as fanboyism goes, you should have seen me when Nokia announced they were gonna be purchased by Microsoft... Or when HTC sold its engineering division to Google... This isn't fanboyism... LG would need to make a product that I don't immediately want to re-skin with a third party launcher before I'd consider being a fanboy of LG. ... You know what? I'd even settle for an Android OS upgrade that doesn't drop almost 24 months since that version of Android launched. (Looking specifically at the Android 9 update for the V30 H933 model.) I don't even want a cleaned up OS... I just want a freaking update!
To be honest, all the good phone makers of years gone by are in financial trouble unless they are Apple or Samsung... Nokia got sold to Microsoft, HTC sold its soul to Google, Motorola sold numerous times only to be acquired by Lenovo, and just like that relationship, the big names that are left are still here because they have massive companies backing them up. They don't have to turn a profit to stay alive... Those who did are no more, or aren't what they used to be. If memory serves correctly, Sony and LG haven't turned a profit in phones in close to 5 years. HTC is all but dead, Nokia is a sliver of what it used to be, and we know what happened with Motorola.
(Edited for clarity)
I'm gonna chime in because I've had ever single G and V series device since the G3 so I'm a big fan of LG devices.
I really tried to love the G8X. I think the price point in the us at least (albeit I'm in Canada) is spot on. The concept is fun and the screen is actually pretty nice. I liked the ui although slightly disappointed with night mode not having dark notifications. That will change with Android 10.
Theme system is still great. Actually lg has the best theme system on the market. I'm not talking about variety or quality but rather ability out of box to theme virtually anything with little restrictions.
I found battery life to be exceptionally good. I am also impressed with the sound quality of the device. It is a very loud device.
The second screen is cool and works very well. It obviously adds a lot of bulk and weight to the device. I found myself not actually using it after about a month. For me at least it just isn't needed. I don't play enough games and it just was more of something to show off to people like a hey look at this. But for my use it was impractical.
Camera is a big disappointment from what I'm used to with LG. I think they could have done better. Especially the front one. Mind you I don't do many selfies at all, but when I tested it I was disappointed.
Fingerprint sensor is absolutely horrible. I tried to pretend it wasn't crap but it really is bad. Slow and doesn't consistently work as many have complained. In the end I had to admit it just sucks. The animation for it was badass though. Having no face unlock is kinda disappointing. Even just regular face unlock would have been fine as it always worked well on other non tof devices.
What really killed me was how for at least Canadian devices for almost 2 months now LG has allowed devices to have broken LTE. November security patch broke LTE and lg simply told users to just not use lte and switch to 3g. I did find a fix and made a thread for it. Mind you my fix breaks voicemail shortcut. It does restore LTE. They still have not addressed this. That is completely unacceptable.
So I made the decision last week to sell my G8X. It pains me to say it but I feel I made the right call. It just isn't good enough. My G8 is just so much better and has better features imo.
I'm still kinda bummed about it but I did what I felt I needed to do to recover my money as best I could before the device that I just couldn't love no matter how hard I tried lost too much value.
I've had my G8X for about a month now, coming from a V30. Is it a gimmick? Sure... but it's an incredibly useful gimmick. I've had none of the issues the OP refers to. Zero crashes or second screen shutdowns. I find the fingerprint sensor to be only marginally worse than the case-back sensor on the V30, so to me it's a nonissue.
Complaining that without the second screen the G8X isn't all that is IMO a head-scratcher. The only reason to buy the G8X is for the second screen. If you're not going to use that, I don't know why you would buy this phone.
The charging issues I'm not going to address, as I have Qi wireless chargers both at home and my office, so I have yet to even try wired charging.
Do I wish the case front wasn't mirrored and a fingerprint magnet? Yes. Do I wish the front screen was more than a tiny notification screen? Yes. Since the case is a USB-C accessory, my hope is that either LG or third parties develop other second-screen options that improve the functionality and usability of the second screen case. That's the interesting thing about this approach compared to the "folding phones" model: accessory case replacements and improvements can presumably be acquired without having to replace the original phone.
Negan said:
Fingerprint sensor is absolutely horrible. I tried to pretend it wasn't crap but it really is bad. Slow and doesn't consistently work as many have complained. In the end I had to admit it just sucks. The animation for it was badass though. Having no face unlock is kinda disappointing. Even just regular face unlock would have been fine as it always worked well on other non tof devices.
What really killed me was how for at least Canadian devices for almost 2 months now LG has allowed devices to have broken LTE. November security patch broke LTE and lg simply told users to just not use lte and switch to 3g. I did find a fix and made a thread for it. Mind you my fix breaks voicemail shortcut. It does restore LTE. They still have not addressed this. That is completely unacceptable.
So I made the decision last week to sell my G8X. It pains me to say it but I feel I made the right call. It just isn't good enough. My G8 is just so much better and has better features imo.
I'm still kinda bummed about it but I did what I felt I needed to do to recover my money as best I could before the device that I just couldn't love no matter how hard I tried lost too much value.
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Sad to see you go, But I totally agree with the fingerprint scanner. It's pitiful. Pathetic. Sorry excuse for a fingerprint scanner. As far as LG software goes, well, you know my opinion on that... The worst part about being stuck on the Android 8 update was Bluetooth on the V30 was so beyond buggy it was a freaking joke... I get your frustration with their pathetic software..
heavyharmonies said:
I've had my G8X for about a month now, coming from a V30. Is it a gimmick? Sure... but it's an incredibly useful gimmick. I've had none of the issues the OP refers to. Zero crashes or second screen shutdowns. I find the fingerprint sensor to be only marginally worse than the case-back sensor on the V30, so to me it's a nonissue.
Complaining that without the second screen the G8X isn't all that is IMO a head-scratcher. The only reason to buy the G8X is for the second screen. If you're not going to use that, I don't know why you would buy this phone.
The charging issues I'm not going to address, as I have Qi wireless chargers both at home and my office, so I have yet to even try wired charging.
Do I wish the case front wasn't mirrored and a fingerprint magnet? Yes. Do I wish the front screen was more than a tiny notification screen? Yes. Since the case is a USB-C accessory, my hope is that either LG or third parties develop other second-screen options that improve the functionality and usability of the second screen case. That's the interesting thing about this approach compared to the "folding phones" model: accessory case replacements and improvements can presumably be acquired without having to replace the original phone.
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Click to collapse
Agreed as well. What's keeping me here is I've found the second screen to be useful more than I thought I would, it's supposed to have a Quad DAC (I suspect the ESS Sabre 9218 out of the standard G8, but no one will tell me), and finally, because my pathetic phone carrier wont stock the standard G8.
atirox said:
Sad to see you go, But I totally agree with the fingerprint scanner. It's pitiful. Pathetic. Sorry excuse for a fingerprint scanner. As far as LG software goes, well, you know my opinion on that... The worst part about being stuck on the Android 8 update was Bluetooth on the V30 was so beyond buggy it was a freaking joke... I get your frustration with their pathetic software..
Agreed as well. What's keeping me here is I've found the second screen to be useful more than I thought I would, it's supposed to have a Quad DAC (I suspect the ESS Sabre 9218 out of the standard G8, but no one will tell me), and finally, because my pathetic phone carrier wont stock the standard G8.
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Click to collapse
Only thing I disagree with is the fingerprint scanner. It's not the best but it's definitely not horrible. Coming from the V30 which worked 10/10 times, the G8X works about 9/10 times. However, I still wish it had a face unlock. It would be nice to have it automatically unlock after opening the second screen.
I use the dual screen case about 50% of the time. Having two screens is super fun and useful but I find myself using it less and picking up my V30 more when I have it attached.
There are a few software hiccups that I do find annoying, mostly when I'm using the gestures so I just stick to the button navigation. Also pulling down the notification shade looks kind of janky so I hope they fix some of the animations.
I'm trying hard to love this phone but LG software experience is making hard. The fingerprint sensor is a 7/10 for me, battery life is a hit or miss, with the same usage, the phone in the case no dual screen sometimes I will get 6 hours screen time with 30% battery end of day but other times only 3.5 hours screen on with 34% end of day, more of the latter in my experience. As some mentioned the software is not smooth, be it flickering, delay or just not smooth, comfort view keeps turning off for not reason; lately I've been thinking about my S9+, I'm no fanboy I know Samsung had their issues but it was a better experience all around..
Anyhow hope we get android 10 soon and hopefully it fixes some of these issues, sad thing is you can pickup a G8 for around $300 Canadian, like I said if there was no second screen the G8/V50 would be a better buy if you're looking for an LG phone. I going to try a day or 2 without the dual screen case to see if I get a more consistent battery life.
I'm not hating on LG I just wish they would clean up their software before the go the way of BlackBerry. I think in the next week or so I going to post it for sale, just hope I don't lose money on it. I love the concept, idea, just from the wrong company. The LG G8X should've been released with android 10, instead LG is doing the same old thing, I would take a cleaner experience over android 10 but since I'm not getting either from LG I'll just complain and move on lol.
FYI you can turn on the second screen using the "knock on" or double tap feature.
Some of you that have issues with the screen turning on by itself could just be you accidentally double tapping that screen while handling the phone.
I was also able to find a case for it at The Source.
It's just a basic Pure Gear slim clear case, but the hard case packaging that it came in makes a great storage case for the dual screen when I'm not using it.
I personally love the feel of the phone in the hand being glass all around and not having a camera hump, but it's a slippery unit so a case is pretty necessary.
And the weight of 192 grams makes it feel like a premium device in the hand that could take some abuse (minus broken glass, but that's all phones nowadays).
I was on the fence about keeping the phone when I initially upgraded, and was contemplating returning it for an S10, but I figure the S10/S10+ are going to drop dramatically in price very shortly, whereas I think the G8X will hold it's value longer having the dual case option, and it being less expensive initially.
So far I'm having a good experience, but I may put up for sale or trade for an S10+ in the near future simply because I have zero clue if and when LG will be updating this thing to Android 10, never mind 11....
No way was I going to go for a newer Pixel with their abysmal battery life and no option for an SD card.
Also, anyone who tells me they can tell a difference between the 855/855+/865 I have a bridge to sell you...
ATRIXXIRTA said:
FYI you can turn on the second screen using the "knock on" or double tap feature.
Some of you that have issues with the screen turning on by itself could just be you accidentally double tapping that screen while handling the phone.
I was also able to find a case for it at The Source.
It's just a basic Pure Gear slim clear case, but the hard case packaging that it came in makes a great storage case for the dual screen when I'm not using it.
I personally love the feel of the phone in the hand being glass all around and not having a camera hump, but it's a slippery unit so a case is pretty necessary.
And the weight of 192 grams makes it feel like a premium device in the hand that could take some abuse (minus broken glass, but that's all phones nowadays).
I was on the fence about keeping the phone when I initially upgraded, and was contemplating returning it for an S10, but I figure the S10/S10+ are going to drop dramatically in price very shortly, whereas I think the G8X will hold it's value longer having the dual case option, and it being less expensive initially.
So far I'm having a good experience, but I may put up for sale or trade for an S10+ in the near future simply because I have zero clue if and when LG will be updating this thing to Android 10, never mind 11....
No way was I going to go for a newer Pixel with their abysmal battery life and no option for an SD card.
Also, anyone who tells me they can tell a difference between the 855/855+/865 I have a bridge to sell you...
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If you check kijiji, the G8X is selling for less than the S10 or S10+, too late to get rid of it now, you'll lose money. Even sadder is the s9 and S9+ are getting Android 10 updates while the G8x is still in wind. This is my last LG phone, I can't in good conscience support them, I don't think we the consumers are asking for much from a company that claims to produce "flagship" devices.
Like I said, the idea was a good one but everything else is sloppy not on par with a major flagship smartphone.
I wonder if LG is going to use Covid-19 as a excuse to continue delay of Android 10 update release for the G8X. I'm done with this company, they don't deserve our money.
ATRIXXIRTA said:
I was on the fence about keeping the phone when I initially upgraded, and was contemplating returning it for an S10, but I figure the S10/S10+ are going to drop dramatically in price very shortly, whereas I think the G8X will hold it's value longer having the dual case option, and it being less expensive initially.
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Without the 2nd screen, these are going for 200 USD on ebay, which is crazy for a 6 month old phone. I'm thinking about picking one up.
man this guy is a harsh critic. the phone is great. it's mid-range, so expect mid-range at a nice price point. but this thing has got several flagship features that set it it above other devices in this price range, obviously the dual screen, but also headphone jack + quad dac and surround sound, snapdragon 855, SD slot + 128gb built in, excellent cameras, insane battery life, sleek and quality design. I got it so cheap with Sprint (50% off plus free dual screen) that I can't imagine complaining about it, but maybe if you paid full price unlocked it would be different. great phone imo.
Breaking: Samsung Galaxy S23 Ultra UK units have screen defects, Samsung replied - SamNews 24
Samsung has recently launched the Galaxy S23 Series and some users started reporting that the screen of the ... Read more
www.samnews24.com
https://twitter.com/i/web/status/1625432044581822464
Mine unit from Poland also have this... More over i found one redditor that have bended unit.. I put mine on leveled (screen side) surface and also is bended... So meny $ a issues...
Check yours...
I am not going to defend Samsung etc, however if your unit is broken, got defects, or you are not happy with something - just send it back, ask for replacement or just return it then buy new one.
It's not just his... looks like a lamination issue.
Not something you should see on a flagship display.
Rather than owe up to it Samsung is making excuses saying it's normal. Translation: there must be a lot of them with this defect...
Joloxx9 said:
I am not going to defend Samsung etc, however if your unit is broken, got defects, or you are not happy with something - just send it back, ask for replacement or just return it then buy new one.
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Click to collapse
First: If you were read article you will knew that Samsung said it is manufacturing side effect so maybe it is not so obvious to return the unit. The defect is in the same place on all reported phones... Could be hard to get one without it as guy in twitter try 2 times and both have the same issue.
Second: If you were look inside the twitter comments you will see that it is not only uk but also in usa and other regions that are affected.
Third: 23u is my primary phone, so not so easy to just return it and stay without the phone as i also use esim. And more over i can get another unit with the same defect or even they will not accept it as they mention as it is side effect of manufacturing.
Right now it is not disturbing the use of the phone, but as i know it is there it is quite not comfy...
It's really irritating that people look for this nonsense that doesn't affect the functioning of the phone one iota and then share it around and ruin everyone else's enjoyment of their devices.
I can confirm that my US Ultra has this. Never would have seen it if it wasn't pointed out.
aureum said:
First: If you were read article you will knew that Samsung said it is manufacturing side effect so maybe it is not so obvious to return the unit. The defect is in the same place on all reported phones... Could be hard to get one without it as guy in twitter try 2 times and both have the same issue.
Second: If you were look inside the twitter comments you will see that it is not only uk but also in usa and other regions that are affected.
Third: 23u is my primary phone, so not so easy to just return it and stay without the phone as i also use esim. And more over i can get another unit with the same defect or even they will not accept it as they mention as it is side effect of manufacturing.
Right now it is not disturbing the use of the phone, but as i know it is there it is quite not comfy...
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First - I read it, if you are not happy with the product, don't use it, simple. You still have 14 days to send it back if you are not happy, vote with your wallet.
Second - And? Not sure how big % of phones got that issue, but same as above applies, if people are not happy they should send units back. Maybe then samsung would acknowledge issue.
Third - No one force you to stay without phone, if you sold etc. your previous one or sent it back for trade in, then make a complain to Samsung.
And fourth, if you read my post with understanding you would get that I do not defend them. Sending back bad/wrong/broken etc product is our right, Samsung and S23 is not the only phone on the market, if you have issues with them, than feel free to buy something else.
I was angry with oneplus few years ago and guess what, I am on samsung now.
EtherealRemnant said:
It's really irritating that people look for this nonsense that doesn't affect the functioning of the phone one iota and then share it around and ruin everyone else's enjoyment of their devices.
I can confirm that my US Ultra has this. Never would have seen it if it wasn't pointed out.
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Click to collapse
We should not talk about any issues regarding quality of expensive phone to not irritating ppl? Hmm m ok.
blackhawk said:
It's not just his... looks like a lamination issue.
Not something you should see on a flagship display.
Rather than owe up to it Samsung is making excuses saying it's normal. Translation: there must be a $hit load of them with this defect...
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Click to collapse
If that's what they say and your unit have it, vote with you wallet and send it back, there will be no change when people moan on this forum and Samsung keep their sales.
aureum said:
We should not talk about any issues regarding quality of expensive phone to not irritating ppl? Hmm m ok.
Click to expand...
Click to collapse
This is nothing but people hunting for reasons to dislike the phone. It has zero effect on functionality and you have to really be looking to even see it. It's a nothingburger discovery some iPhone fanboy found and put on Twitter to cause drama.
aureum said:
We should not talk about any issues regarding quality of expensive phone to not irritating ppl? Hmm m ok.
Click to expand...
Click to collapse
The problem is it's not supposed to be there at all. Not on my N10+'s. On a display that's not acceptable. It's a manufacturing defect and right where it's always in your face.
Worse, pretty sure Samsung was aware of this defect but they shipped them anyway. Like a brat they do what they want then make lame bs excuses for their actions. This isn't a injection molding tab Sammy, it's a screw up.
At this point there's no telling if over time it will get worse and/or spread. I'd return it for a cash refund especially at this price point, where the defect is and Samsung's condescending attitude.
but this is only visible with a strong light source, with certain angle of light with screen off. it has no impact on usability. i have seen it in the past on other curved displays
Edited by moderator to correct formatting
I upgraded to s23u with EE and i got it on 13th , 512gb ,green. Everything fine,until 3 days later when i installed a Samsung screen protector on,using a flashlight i was eyeballing for dust particles using a sticker. Right bottom corner i noticed a smudge, wiped off,still there, anyway upon close look ,in certain angle using the flashlight, i noticed this crease/bubble/dent around 4mm in width and 2mm height . To me it looks like a dent inwards rather than a bubble. Checked my pixel 7pro,nothing, checked my missus s21plus(flat screen),nothing, then i remembered i have stashed a galaxy s8(still works a take faster photos than s23u though) anything like this,screen was perfect.
Don't get me wrong, only in bright light ,shining directly on the screen you can see it. The touch screen works perfectly.
I contacted EE, the tech support said it looks like delamination or sort and could spread in time, right ,i said i do like the phone and i would like an exchange. EE delivered next day the replacement, as you guessed, same issue, this time half in size,almost not visible, but because i knew where and how to look ,i spotted it right away. Also very fine crease on the right,but almost not visible(unless you know what to look for).
Can i live with this ,yes i can,do i want to take a risk,thinking that potentially, ot could spread over thetime,hmm ,i don't. Opened a second return.
For ppl who said that this is not a big deal,remember, th ise damn phone is expensive and it should be perfect,like my previous s22ultra amd my 5 years old S8
I attached some photos 1,the first phone and 2
glad i am not that inquisitive otherwise i would still use nokia 3110
My S23 Ultra has it. Then I just realized after a year of using my S22 Ultra that this is the case as well... Guess it doesn't really matter.
nawat said:
My S23 Ultra has it. Then I just realized after a year of using my S22 Ultra that this is the case as well... Guess it doesn't really matter.
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even my old S8 has it
EtherealRemnant said:
It's really irritating that people look for this nonsense that doesn't affect the functioning of the phone one iota and then share it around and ruin everyone else's enjoyment of their devices.
I can confirm that my US Ultra has this. Never would have seen it if it wasn't pointed out.
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I'm still having trouble seeing it in these pictures, even when it's directly pointed out, lol. I'm not gonna examine my phone. It looks generally fine and I'm gonna stick with it.
aureum said:
We should not talk about any issues regarding quality of expensive phone to not irritating ppl? Hmm m ok.
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I think the issue is that most people wouldn't even notice if someone didn't point it out to them in special lighting. I think you should be able to discuss and point out anything you deem flawed. But on the other end you should also expect pushback from people who think you are just being spoiled when you have the option to return it. I have noticed it on my Galaxy S23 Ultra US version but only by looking at it in lighting. I think the device is fantastic and even with that little flaw I will keep my device since I can't really notice it since I have a case on it.
catalin78 said:
I upgraded to s23u with EE and i got it on 13th , 512gb ,green. Everything fine,until 3 days later when i installed a Samsung screen protector on,using a flashlight i was eyeballing for dust particles using a sticker. Right bottom corner i noticed a smudge, wiped off,still there, anyway upon close look ,in certain angle using the flashlight, i noticed this crease/bubble/dent around 4mm in width and 2mm height . To me it looks like a dent inwards rather than a bubble. Checked my pixel 7pro,nothing, checked my missus s21plus(flat screen),nothing, then i remembered i have stashed a galaxy s8(still works a take faster photos than s23u though) anything like this,screen was perfect.
Don't get me wrong, only in bright light ,shining directly on the screen you can see it. The touch screen works perfectly.
I contacted EE, the tech support said it looks like delamination or sort and could spread in time, right ,i said i do like the phone and i would like an exchange. EE delivered next day the replacement, as you guessed, same issue, this time half in size,almost not visible, but because i knew where and how to look ,i spotted it right away. Also very fine crease on the right,but almost not visible(unless you know what to look for).
Can i live with this ,yes i can,do i want to take a risk,thinking that potentially, ot could spread over thetime,hmm ,i don't. Opened a second return.
For ppl who said that this is not a big deal,remember, th ise damn phone is expensive and it should be perfect,like my previous s22ultra amd my 5 years old S8
I attached some photos 1,the first phone and 2
Click to expand...
Click to collapse
return it and get your previous S22 Ultra.
I am not seeing it on mine but I could be blind
duckfart said:
I am not seeing it on mine but I could be blind
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It's probably present on certain batches; some will have it, others not. A major QC screw up. If the defect was minor you wouldn't be able to see it at all.
This is a defect that could effect the survivability of the glass. Glass is subject to some of the laws of hydrodynamics. This deformity causes new stress points. It may not crack there but in another area of the display, hydrodynamics. Glass is a peculiar substance with bizarre properties. Of course if it breaks Samsung will say it's your fault for dropping it.
DON'T SAY YOU WEREN'T WARNED