losing signal while driving? verizon variant on metro - Motorola Edge + (2020) Questions & Answers

i have this issue where my verizon edge plus 2020 unlocked on metro works amazing including 5g , but seems when im in my car for a while driving ill get full bars but cant make a call , then ill lose bars for a while , but seems like whgen i get to where im going ,after about 20 mins it comes back

Toggle airplane mode on/off/on. That should trigger it to connect to the most local towers.
May be a carrier setup issue. Do a network reset and ask the carrier to do a reset on their end.

I've done all the above, it's so weird it only does it when I drive for a bit , it takes forever to kick back in , I mean I know it's a Verizon phone originally and there's no global option in network settings but when I'm home or at work ...it runs perfect ...the most confusing part ...I'd just switch to Verizon but I'm a metro dealer and I have a dealer line that I just can't pass up lol

skindeep75 said:
I've done all the above, it's so weird it only does it when I drive for a bit , it takes forever to kick back in , I mean I know it's a Verizon phone originally and there's no global option in network settings but when I'm home or at work ...it runs perfect ...the most confusing part ...I'd just switch to Verizon but I'm a metro dealer and I have a dealer line that I just can't pass up lol
Click to expand...
Click to collapse
May not be the phone but the coverage in the area. I've seen that kind of behavior with my N10+ in some areas with 4G data. Calls don't seem effected... except the network you're calling or texting to does matter; AT&T and Verizon don't play well together. This has been going on for years.
AT&T to AT&T good, AT&T to Verizon not always good. Dropped/artifact filled calls, minutes long text delays. I have a solid connection as does my friend but he's on Verizon, we're both stationary. Sometimes it's ok, other times it goes nuts with echoes, crosstalk and dropouts. I blame it on the AT&T Black Rooms

skindeep75 said:
i have this issue where my verizon edge plus 2020 unlocked on metro works amazing including 5g , but seems when im in my car for a while driving ill get full bars but cant make a call , then ill lose bars for a while , but seems like whgen i get to where im going ,after about 20 mins it comes back
Click to expand...
Click to collapse
Do you get volte and wifi calling? I don't with tmobile.

Related

No longer getting HSPA+

Just curious if it is my area I live in or me screwing around with my phone. I live in Fresno, CA and we've had HSPA+ here for a couple of months. I was averaging around 3mbps down and 1.5 up from my house and 4-5k at my office. All of the sudden I am getting extremely poor 3g speeds. 200-300k at my house and 600-700k at my office. Just wondering if anyone is from the area here and if they are experiencing the same issues.
The only thing I did was flash the JPM froyo to mess around. I am now back running Bionix fusion 1.1 with stock kernel and ji6 modem.
Edit: Going to Odin back to official JI6, I'll post results in case anyone is curious.
Edit 2: Didnt work, still getting the same speeds. Just talked to a friend of mine down in southern CA and he is no longer getting HSPA+ speeds on his vibrant. Anyone else having an issues like this?
Anyone else in HSPA+ areas having this happen?
yes. very strange. and its ****ing pissing me off too.
i work in addison, tx (dallas suburb basically) and i used to get 4 to alllmost 6mbps down at work. up speeds have always sucked a nut but that's fine with me because you're only sending http requests most of the time so 300kbps is fine.
past few months it has become VERY spotty. some days my down speeds are under 200, the ping times out, and my up speeds are 1.2-2mpbs (WTF!?) this is with four full bars most of the time. its so bad that with the awesome ups, pages IMMEDIATELY time out, i cant even browse little mobile sites like m.facebook.com a lot of the time.
outside of this area, everything seems to go back to almost normal again. i no longer get 4+ down speeds anymore, but they're better, 1.5-2 i can live with.
it started happening before i rooted the phone and flashed any roms. and has never gone back to normal with the other roms i've tried, so im pretty sure it is a network issue.
the only other thing i could think of is maybe my sim card is crapping out, but i dont have another sim to test, as all of my friends dont have tmobile smartphones with a data plan and i'm way too lazy to go back to stock and go argue with a tmobile store rep to get a new sim card for free. mine is probably at least 6 years old at this point.
see what i mean? this could be better i guess since it wont let me select a server near me (this is renton, wa)
pings, in order as those are shown in the screencap are:
92ms
160ms
111ms
93ms
also, instead of UMTS like it used to say, now it just says "Network: Cell"
this makes no sense.
I'm running stock jfd firmware still and my 3g has been sucking ass as of late as well and I'm near Dallas. I was in Addison Saturday night with full bars and good signal and couldn't do anything. Tried espn mobile and it was so slow. Forced it back to edge and it was a lot better. Tmo 3g here in dfw is hit or miss.....mostly miss. I was in Grapevine a cpl wks ago and was getting 5mbps down...never seen that before around here. But I still say its hit or miss mostly.
I have noticed that the 3g speeds I've been getting here in beaumont, tx are way below what I used to get as well. Sometimes 3g is even slower than edge!
I wonder if maybe the T-Mobile network is simply getting overloaded?
Sent from my SGH-T959 using XDA App
im in san antonio and im getting the same average of about 4.5/1.5 like i have since the network upgrade. no problems here so far...i did notice my friends G2 has the H instead of the 3G but isnt any faster than my Nexus or my Vibrant, i figured the g2 would blow away my phones but his g2 averages about 4.5/1....
ive asked this in several different threads and cant seem to get a straight answer. maybe im asking wrong, so I am trying to make my question as clear as possible:
I am trying to figure out if im getting tmobiles new network in my area; (4g/hspa+). before I get flammed, yes, i do realize that our phones wont get 21mps download speed on the new network and the best we should see is 7.2mps, but probably wont get that in real world experience.
So i have been getting better speeds in the past few weeks in my area (between 1.5 and 3mps download) but that alone does not tell me if i am getting a good 3g signal or poor 4g/what ever its called signal.
When you go into settings> about phone> status, it says mobile network type. I am assuming that the Mobile network type will change depending if on new network, 3g, or edge....? (hspa, hspa+, hsdpa) Can anyone confirm or deny that this should or will change depending on what area we are in and what type of data connection we are connected to?
The other way someone told me to check is by downloading mobile signal widget and it will display 3g or H. For me this does not seem very accurate but it does display 3g or H...
The reason I dont know if Im on their newest/fastest network is because they have a coverage map on their website for HSPA+. my city is not on it, but a city about 15-20 miles away is on it. I did not really think i would be getting it since its not my city, but like i said ive noticed somewhat faster speeds, nothing like 4-6 mbs download that would confirm it for me, but enough to make me unsure and question.
so sorry for the long post. basically just wondering if network type under about phone will change depending on if im getting normal 3g or their newer/faster network and if that mobile signal widget is an accurate way to tell
thanks
velocd said:
Just curious if it is my area I live in or me screwing around with my phone. I live in Fresno, CA and we've had HSPA+
Click to expand...
Click to collapse
If you have a vibrant you never got HSPA+, you just benefitted from its speed, the phone isn't capable of the +
Sent from my Galaxy S with GINGERBREAD using XDA app
turbosix said:
yes. very strange. and its ****ing pissing me off too.
i work in addison, tx (dallas suburb basically) and i used to get 4 to alllmost 6mbps down at work. up speeds have always sucked a nut but that's fine with me because you're only sending http requests most of the time so 300kbps is fine.
past few months it has become VERY spotty. some days my down speeds are under 200, the ping times out, and my up speeds are 1.2-2mpbs (WTF!?) this is with four full bars most of the time. its so bad that with the awesome ups, pages IMMEDIATELY time out, i cant even browse little mobile sites like m.facebook.com a lot of the time.
outside of this area, everything seems to go back to almost normal again. i no longer get 4+ down speeds anymore, but they're better, 1.5-2 i can live with.
it started happening before i rooted the phone and flashed any roms. and has never gone back to normal with the other roms i've tried, so im pretty sure it is a network issue.
the only other thing i could think of is maybe my sim card is crapping out, but i dont have another sim to test, as all of my friends dont have tmobile smartphones with a data plan and i'm way too lazy to go back to stock and go argue with a tmobile store rep to get a new sim card for free. mine is probably at least 6 years old at this point.
Click to expand...
Click to collapse
I got an extra sim from when I got my vibrant...I'm in arlington..plus my speeds have improved since I got rooted with the new updates and on fusion 1.1 with voodoo
gbakabg said:
I got an extra sim from when I got my vibrant...I'm in arlington..plus my speeds have improved since I got rooted with the new updates and on fusion 1.1 with voodoo
Click to expand...
Click to collapse
every single time ive bought a new phone from tmobile, the rep always takes the sim cards out of the box and uses my existing one.
a buddy of mine left tmobile because they wanted to charge him $20 for a sim card.
i actually brought that up with the tmobile twitter account and they just said "sim cards are usually not free"
turbosix said:
every single time ive bought a new phone from tmobile, the rep always takes the sim cards out of the box and uses my existing one.
a buddy of mine left tmobile because they wanted to charge him $20 for a sim card.
i actually brought that up with the tmobile twitter account and they just said "sim cards are usually not free"
Click to expand...
Click to collapse
That's crazy I've always kept mind...
turbosix said:
every single time ive bought a new phone from tmobile, the rep always takes the sim cards out of the box and uses my existing one.
a buddy of mine left tmobile because they wanted to charge him $20 for a sim card.
i actually brought that up with the tmobile twitter account and they just said "sim cards are usually not free"
Click to expand...
Click to collapse
That's strange. I've always gotten my sim cards free from t-mobile. Just tell them the existing one keeps giving you a sim card error and that when you purchased your vibrant they took the sim card that came with it (because they typically do). They will take your old one and replace it with a newer one.
I told the rep I would not buy the phone without a new sim. He immediately swapped it from my g1 to a new one.
doubt it will help, but have you switched to airplane mode, reboot and then turn airplane mode so it finds your network again? I didn't even have data this morning and that fixed it.
Remember t mo is in the process of a major upgrade to their network too...
Every time I buy a phone from a TMO retail store and they go to take the sim I tell them to keep their fingers off and leave it in the box because I paid for it already. What they will do is put it in their binder for when the next poor schmuck walks in having lost their sim so they can get charged for it.
They try to give you the same BS about it costing money and maybe that's true if you lose it, but not with a brand new phone purchase. Even my new Vibrant I ordered from loyalty came with a new SIM in the box. I just kept it as a spare. The things these stores do to double-dip a measily $20.
honestly i probably should have but i assumed it was normal since i have never had network connection issues when going to buy a new phone. i've never even batted an eyelash when they did this.
if i odin my phone back to stock and take it up to them i'll definitely bring it up if they try to charge me.

HSPA+ on Solavei?

I attempted to do my homework on device compatibility beforehand so as to avoid the shock of something like being stuck on EDGE for data. Nevertheless even with a video review showing the DNA operating HSPA+ on Solavei I am stuck on dreaded EDGE. The activation period took a couple of hours with my new phone (DNA) being able to dial out but SMS/MMS non functional as well as calls to my handset. EDGE was running during this time but after a bit I saw it flash to 3G then H.....success! NOPE. At this point I verified SMS and all calls were working and my phone seemed to want to connect to HSPA+ but was having network communication issues when trying to run speed tests. I attributed all this to my home location, it having always with any carrier been quite on the outskirts of general coverage even though I'm only 1/4 mile from town which is a bit ludicrous in itself. Later that night I drove a little into town to test the data and alas H+ lit up, ran a speed test 2.5MB download...not to shabby IMO. Next day I drive to work and into the center of my home area where the best coverage is for ANY carrier and the entire trip H+ only lit up for a few seconds. Ever since there is no change in data always on E. I called Solavei and told them the issue and they pretty much gave me the runaround and couldn't definitively explain why it worked for a short period but wouldn't now. I can't 100% confirm that T-Mobile has refarmed the area to 1900Mhz but I read my city in a list of 49 in an article that said they were done. This being said I'm forced to let this month play out until possibly switching carrier perhaps one that uses AT&T instead. I asked Straight Talk about my device and they said they offer SIMs for both AT&T and T-Mobile but AT&T is limited to 3G service only whilst T-Mobile should work for HSPA+. I don't know if this a T-Mobile issue or a Solavei one or it's just my phone, but don't see how it could be the phone since it was up and running briefly.
I use T-Mobile and my connection is all over the place at times, refarming is actually the reason I think, its going for the strongest signal, if its edge, it gets edge towers, until the refarm is done I think we'll continue to see this kind of behavior for awhile. As time has gone by its gotten better around here with less time on edge and more on 3g/h+ since I first got the phone.
I can't vouch for at&t but no h+ sounds a little strange to me, if anything bands wise they should be more compatible then T-Mobile.
Tapatalked from my HTC DNA - Carbon
pio_masaki said:
I use T-Mobile and my connection is all over the place at times, refarming is actually the reason I think, its going for the strongest signal, if its edge, it gets edge towers, until the refarm is done I think we'll continue to see this kind of behavior for awhile. As time has gone by its gotten better around here with less time on edge and more on 3g/h+ since I first got the phone.
I can't vouch for at&t but no h+ sounds a little strange to me, if anything bands wise they should be more compatible then T-Mobile.
Tapatalked from my HTC DNA - Carbon
Click to expand...
Click to collapse
It sounds like the refarm is much more of a gradual process than a one and done. At least I hope so or else there's not much to look forward to there. I know the Solavei rep was full of complete and utter BS since she told my phone was incompatible since it wasn't on their database of phones to service APN settings OTA. I may try out Straight Talk or Net10 just to see how the AT&T network speed performs.
Sorry for my ignorance, does the DNA really get H+ (42Mbs) ? On GSM network?
Thanks
trungbeo said:
Sorry for my ignorance, does the DNA really get H+ (42Mbs) ? On GSM network?
Thanks
Click to expand...
Click to collapse
No reason it can't, hardware supports it if you have the connection to do it. In my coverage I'm usually edge or 3g so I can't say for sure.
Tapatalked from my HTC DNA - Carbon
I ended up leaving solavei (T-Mobile) for net10 (at&t) The coverage is worlds apart in terms of hspa. I get it everywhere though the speeds fluctuate but are decent. T-Mobile definitely needs to expand coverage it was not good where I lived about 80% was edge.

New to Verizon

Just picked up a new G3 and new service provider in Verizon. Is it common to be stuck on 3G majority of the time in a decent size city? It sometimes in a blue moon switches to 4GLTE, but won't stay long.
I am with tmobile currently as well as that is my main carrier, but needed good coverage in the bad areas of Pennsylvania. Have awesome coverage where I live with tmobile, however with Verizon not so much.
Is it common?
I guess I have 14 days to decide. Any feedback greatly appreciated,
JesseMT4G said:
Just picked up a new G3 and new service provider in Verizon. Is it common to be stuck on 3G majority of the time in a decent size city? It sometimes in a blue moon switches to 4GLTE, but won't stay long.
I am with tmobile currently as well as that is my main carrier, but needed good coverage in the bad areas of Pennsylvania. Have awesome coverage where I live with tmobile, however with Verizon not so much.
Is it common?
I guess I have 14 days to decide. Any feedback greatly appreciated,
Click to expand...
Click to collapse
take it back... verizon locks everything down tmo allows you to be free .
sorry i didn't actually help you in regards to your question.
The only time I see myself switch to 3g is where I have crappy service at my parent's place. Otherwise I don't have that issue..
However I'm also not in Pennsylvania so someone else may need to comment on that bit.
Perhaps they're doing tower upgrades over there?
The G3 gets really good reception, on par or better than the Motorola phones which are known to have excellent reception. I'd give it a day or so to settle along with a few restarts to see if you can grab an updated PRL. Outside of that Verizon may not be great in your area. I have to go outside to get a decent 4G signal, inside it's 3G most of the time.
That's the thing, I still have my T-Mobile phone. I actually live in Ohio, however work in PA and a little of West Virginia where I get no signal and can only make emergency calls. When in Ohio, where I live I get amazing 4G signal on lte. 40 down and 10 up to where on Verizon where I live I get 7 down and barely 1 up. It's crazy... Then again I am on 3G most of the time.
So wifi it goes....
Also is it normal to be on wifi and next to it the 4G/3G signal shows. I only have a gig of data is why I ask. Don't want unwanted charges on my bill.
T-Mobile g Flex unfortunately will still be my main phone. Unlimited everything.
JesseMT4G said:
Also is it normal to be on wifi and next to it the 4G/3G signal shows. I only have a gig of data is why I ask. Don't want unwanted charges on my bill.
T-Mobile g Flex unfortunately will still be my main phone. Unlimited everything.
Click to expand...
Click to collapse
Yep that's normal, nothing to worry about there
Ok, thanks. Just worried as T-Mobile phone goes straight to wifi symbol only.
You could try switching airplane mode on and then back off
Sent from my VS985 4G using Tapatalk
kwkw480 said:
take it back... verizon locks everything down tmo allows you to be free .
sorry i didn't actually help you in regards to your question.
Click to expand...
Click to collapse
Explain this a little more.
Go to network and Switch to LTE from global. I had the same problem and that fixed it
leemsami said:
Go to network and Switch to LTE from global. I had the same problem and that fixed it
Click to expand...
Click to collapse
I did this and at 1st it gave me full bars. I did a reset for some reason and when it came back it's back to 1 bar. Weird....So does this mean I'll stay on 4G and won't pan back to 3G, if so might need to be on global in order to get signal in bad areas.
Thanks though, see what happens.
Things to try:
Power off take out the sim, power back on without sim, power off and put sim back in.
Call Verizon and have then send an update to your sim card.
Factory reset your device
Get a new sim card
toy028 said:
Things to try:
Power off take out the sim, power back on without sim, power off and put sim back in.
Call Verizon and have then send an update to your sim card.
Factory reset your device
Get a new sim card
Click to expand...
Click to collapse
It's a new phone and I would have to already take put the SIM. I mean I will as I dont get why I am constantly on 3G. Thought Verizon was good at penetrating buildings for 4G.
Not to mention even when I am on 4G it's no where near the speeds my tmobile phone gets.
Might have to chalk it up to so many people on big red....I guess as long as I get signal in the boonies I'll be okay. Just a little disappointed.
Thanks for the help.
I had this same issue and switching it from Global to CDMA/LTE fixed it for me. I've read that it shouldn't matter if it's on Global.... But I clearly saw the difference.
This G3 gets the same or better reception that my S4 does. I'm happy with it
- Sent From My G3
You should be on 4G, if it is available in your area. Signal strength is the main reason it'll drop to 3G, but that's only when your 4G signal drops above -100 dBm. Somewhere around the -115 is where mine decides it's better to switch to 3G. I even get some 1X's here at my desk, but I've got a crappy signal at my desk. If you're on 3G most of the time, then there's a problem. As stated earlier, take the following steps:
FDR (Factory Data Reset.) You'll lose everything, so back it up.
Go into the VZW store and tell them you want another SIM card. (Try not to handle it with your fingers and tell them not to handle it with theirs either.)
Replacement phone is the only other alternative.
If none of the above works, then you probably do need to switch back to T-Mobile. Just remember, you only have 14 days to figure this out!
Have you looked at a coverage map? Verizon does have excellent coverage but all carriers have holes
Sent from my VS985 4G using XDA Premium 4 mobile app
Looks like Verizon has spotty service in the area you described. Vzw May not be the best choice for you in that area. Especially if you travel.
Sent from my VS985 4G using XDA Premium 4 mobile app
leyvatron said:
Explain this a little more.
Click to expand...
Click to collapse
T-Mobile's version comes factory unlocked. It already has the TWRP recovery.
OTOH, T-Mobile's version is SIM locked and Verizon's isn't, so Verizon's version is more free if you ever need to travel internationally.
scy1192 said:
T-Mobile's version comes factory unlocked. It already has the TWRP recovery.
OTOH, T-Mobile's version is SIM locked and Verizon's isn't, so Verizon's version is more free if you ever need to travel internationally.
Click to expand...
Click to collapse
I got faith in the devs as far at unlocking this phone for a custom recovery!
- Sent From My G3

S9 Plus and T-mobile

Since moving to T-mobile I have noticed my data with this phone is a joke... I get more buffering and spotty data connection, then I did when it was on Sprint.. A friend of mine that use to have a S9+ Switched to a Iphone, and he claims his data service is much better... I have talked to T-mobile tech and recently did a network reset.. I asked the tech if this phone is suppose to show LTE or even gets LTE.. They claim it should show LTE in the nav bar, but only 4G.. I'm not sure if I should switch to a different brand of phone of just keep this one.
doubledragon5 said:
Since moving to T-mobile I have noticed my data with this phone is a joke... I get more buffering and spotty data connection, then I did when it was on Sprint.. A friend of mine that use to have a S9+ Switched to a Iphone, and he claims his data service is much better... I have talked to T-mobile tech and recently did a network reset.. I asked the tech if this phone is suppose to show LTE or even gets LTE.. They claim it should show LTE in the nav bar, but only 4G.. I'm not sure if I should switch to a different brand of phone of just keep this one.
Click to expand...
Click to collapse
Fixed with a network refresh on T-Mobile side.

Need Help, Unlocked S21U losing signal

Guys,
I need some help, I have an S21U (unlocked) from Samsung. Since launch day, I've had no problems with it. I was with Verizon, then had to move to TMo because of coverage at work. I noticed I started losing signal, like dropping completely, showing the no service circle with a slash, which would immediately be followed by full bars. When on a call, the call drops. This happens over and over, making the phone unusable as a phone.
Thinking it was TMo, I switched back to Verizon. Same thing. I've scoured the web, and there are posts out there describing the same issue, but no resolution. So far, I've tried:
-swapping for a new SIM card
-resetting the network settings
-switching carriers
-using app to manually select LTE over 5G (more on that below)
I've read people hard resetting, with no success. Other than selling or return the phone for a carrier-branded device, I don't know what else to do. I think the timing of the problem and my switch to Tmo was coincidental. It SEEMS when the device switches from 5G to LTE I lost all service. But I haven't stared at the screen to be able to confirm that. I've also seen it flipping from LTE to LTE+ to 5G. But when it drop, it drops hard, and I am one of the 6% of people who still need a phone to be a phone.
Any ideas or suggestions? Returning for "service" through Samsung seems like a nightmare, and the local Samsung repair place said all they will do is re-flash the device.
Thanks!
Tmobile is horrible where I am too. I'm a sprint customer and they are steering me to their crap network.
Use routines to set up a button to run 4g lte mode only
5g is very problematic for me and lte works consistently.
I think 5g is still in it's infancy and not worth the extra power usage even when it's a bit faster in good service areas.
robnitro said:
Tmobile is horrible where I am too. I'm a sprint customer and they are steering me to their crap network.
Use routines to set up a button to run 4g lte mode only
5g is very problematic for me and lte works consistently.
I think 5g is still in it's infancy and not worth the extra power usage even when it's a bit faster in good service areas.
Click to expand...
Click to collapse
Thanks. It's not TMo, I switched back to Verizon, same issue. So it's definitely the phone. I did try and select LTE only, it didn't matter. Same problem.
ret4425 said:
Guys,
I need some help, I have an S21U (unlocked) from Samsung. Since launch day, I've had no problems with it. I was with Verizon, then had to move to TMo because of coverage at work. I noticed I started losing signal, like dropping completely, showing the no service circle with a slash, which would immediately be followed by full bars. When on a call, the call drops. This happens over and over, making the phone unusable as a phone.
Thinking it was TMo, I switched back to Verizon. Same thing. I've scoured the web, and there are posts out there describing the same issue, but no resolution. So far, I've tried:
-swapping for a new SIM card
-resetting the network settings
-switching carriers
-using app to manually select LTE over 5G (more on that below)
I've read people hard resetting, with no success. Other than selling or return the phone for a carrier-branded device, I don't know what else to do. I think the timing of the problem and my switch to Tmo was coincidental. It SEEMS when the device switches from 5G to LTE I lost all service. But I haven't stared at the screen to be able to confirm that. I've also seen it flipping from LTE to LTE+ to 5G. But when it drop, it drops hard, and I am one of the 6% of people who still need a phone to be a phone.
Any ideas or suggestions? Returning for "service" through Samsung seems like a nightmare, and the local Samsung repair place said all they will do is re-flash the device.
Thanks!
Click to expand...
Click to collapse
I'm having same issues. However I've always been on Tmobile but I literally have no service at my home or work so pretty much all day. On top of that the wifi calling hardly works so making calls is useless. It drops right as it starts ringing lol. I'm pretty sure my issue is a tmobile issue.
Clear sim card tool kit data.

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