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Hey guys,
I've received a Lumia 800 a few days ago and noticed something odd about the display. Sometimes the whole content of the display is moved to the left, and the part that is now out of view is then located on the right side of the screen. I could not reproduce this problem. Since the phone is working perfectly great I don't really want to send it in for a problem that might be caused by software issues... Should I be worried about this problem?
To make it more clear, here is a quick mockup of this error:
Regards Chris
I've noticed this twice so far, it happens as fast as a blink, when the whole interface shifts then moves back to normal almost instantly. I'd expect it to be fixed in a software update.
Thanks for your answer. I was really surprised when this first happened. But since I'm not the only one with this problem I'll wait for an software update.
Have seen that too. I think this can be fixed with a FW update. How can we report that problem to Nokia?
Sent from my Lumia 800 using XDA Windows Phone 7 App
I just cchecked with them at twitter and they answered:
@NokiaHelps said:
@ChrisK91 Hi, if restoring factory settings doesn't help, you can take the phone to local Nokia Care point or see if Sw update fixes it. ^JA
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I have also noticed the same thing, although it stays like that for less than a second. Hopefully a software update will fix it.
I won't take my phone to a service point anytime soon, since this is a very rare occuring problem. But I think I'm on the newest firmare/software:
OS-Version: 7.10.7740.16
Firmware-Rev.: 1600.2479.7740.11451
Hardware-Rev.: 112.1402.2.3
Bootloader: 7.35.0.0
Chip-SOC-Version: 0.74.2.1
Same problem here, event on the start logo NOKIA.
I'm experiencing the same problem.
Most viewable in the start nokia splash screen.
I dunno if I'm on the last firmware, but I'm branded Vodafone.
I'm having exactly the same thing... it's almost like gpu driver isn't aligning correct or something like that...
I've noticed this as well. I'm on the latest FW update (11451). As you other guys have said it's not that annoying and it goes away in less than a second so I will not take care of the problem unless it's solved with a future FW update.
ok, I have now noticed that this seems to become worse... Sometimes my display stays this way for several seconds... I just contacted the Nokia support team to check if I can get my device replaced, just to be safe...
And what did they say ?
Nothing yet. That's because today is an official holiday here in germany, and i doubt that the support team will work on weekends. So I think we'll have to wait untill monday for an answer...
I have the same problem with my unbranded lumia 800, any solution?!
I just received this update and installed it immediately, April 1, 2017 security patch, I honestly don't know what's changed in this update.
Me too in belgium
Finally we get vibrations settings
Fix pairing issue on iPhone7 .
Source:
https://motorola-global-en-uk.custhelp.com/app/answers/prod_answer_detail/a_id/115582
deep purple said:
Fix pairing issue on iPhone7 .
Source:
https://motorola-global-en-uk.custhelp.com/app/answers/prod_answer_detail/a_id/115582
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Look at the bottom of the page, it says "Your watch is now updated with M1D64I"
That doesn't seem quite right..
Nick80835 said:
Look at the bottom of the page, it says "Your watch is now updated with M1D64I"
That doesn't seem quite right..
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Yes, the new build number is NWD1.171020.001.
This "Maintenance release note" has been published 28/10/2016.
Battery issue after update
Started facing battery issue after AW 2 update. I have read may of you are facing the same issue. Have been writing to motorola on twitter handle but they will respont that they will investigate the matter and reply. No reply so far. I think individually we wont be able to douch about the issue. Can every person on this forum who has been facing the same issue send me your email ids so we can put more pressure on these guys and get some positive response.
Here in India they have stopped providing any kind of service ( paid or free) for the watches that are out of warranty. The product we bought for 24000 INR is just waste and cant do anything about it.
Pl send me your email ids on [email protected] and will see hat best i can do to get it resolved.
Thanks
Hi,
When I recording movies, where moving objects are located (eg, filming a child) loses focus. Auutofocus works for a while before he catches the right object again.
This can be seen in the following video at minute 1:15
https://www.youtube.com/watch?v=PMh34Oq0GmA
Do you have such a problem?
Hi
Did you find any solution to this? I am having the same problem, but with Honor 10, not Honor View 10.
Thanks
Same here bro....
Unfortunately I did not find a solution. Probably this type is so.
I have both honor 10 and honor view 10. The problem is visible only on view 10.
@meriox, @Supyko and @wallah
I know it is a bit late and I don't know if you already contacted Huawei, but I found this thread when searching for the same/similar problem. We are talking about something similar in here, and looks like that happens with some phones with specific EMUI builds. That problem appeared in some phones recently after updating to EMUI 9.1. I don't know if the problem is exactly the same, but you can check the videos I posted in the newer thread. The solution seems to be to get Huawei to fix it if you still have warranty or change your EMUI build.
I have the same issue since 9.1 arrived. Will it be fixed with next build or shall I send it to service?
No one knows. If your warranty allows you to wait, and if the problem is not bothering you much, maybe you can wait. I know only a case where the phone went to Huawei service, but the user is using 8.1 now, so we don't actually know if Huawei fixed anything. Just some/few phones have the problem, so a change in the hardware may solve the problem. I returned mine because I was in the return period, and I'm waiting for a new one to check I it still has the problem...
Hi Everyone, I downgraded my phone to EMUI 8.0 and found no auto focus issue. The focus issue is only on EMUI 9.0 and 9.1. There is a firmware with september security update and auto focus issue fixed present on firmware finder but it has "log" written on it, so its still in Beta update. I hope it gets resolved.
Hi Everyone, this problem happened in my Honor 10 after a update EMUI 9.1. The curious issue was they minimized the Instagram video lag on "histories", but not completely. So I will try a downgrade.
FNBarcelos said:
Hi Everyone, this problem happened in my Honor 10 after a update EMUI 9.1. The curious issue was they minimized the Instagram video lag on "histories", but not completely. So I will try a downgrade.
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Look into the Honor 10 forum here in XDA. The problem is well known, but not everyone has it. If you contact Huawei support they say they will fix it under warranty. I don't know anyone who tried that (just one person, but decidede not to update to 9.1 again. They switched the camera and the mainboard.
I've tested 2 Honor 10 devices and I will receive tomorrow the third to see if the problem doesn't exist in this third unit. I asked in other foruns and just some people have the problem. I belive there are some camera hardware production batch that has problems with the laterst firmware.
im also having this issue guys
kuljit55 said:
im also having this issue guys
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...me too...
I will hope in a bug fix soon...
Hello everyone, I just received a fix (France).
Update 9.1.0.351 : fix autofocus issue and security patch (September)
I didn't try it yet.
Edit : after few test, yes the problem is fixed.
However, I noticed the EIS is getting crazy if the phone is moving to quickly or unexpectedly. I don't know if it was like this before.
Hello. Being in France, i received a new fix, 9.1.0.351, wich i installed some minutes ago.
Like Pistache9 said, the issue is resolved, finally.
We can now use our phones xithout stressing .
I got update in Czechia too. Focusing issue seems to be fixed or it's much much better at least. Also I didn't notice any crazy behaviour with EIS.
After restarting the app I couldn't reproduce this behaviour. Everything is working fine now.
Now waiting for emui 10 beta haha
Hello, have anyone recieved the new Update for the View 10 in Germany ? I'm still waiting.
Oh well... I'm not sure whether I had this issue before update to EMUI 10 or not, but I'm surely noticing it more and more now. In about 1 in 10 photos, the camera focuses just totally wrong but acts like everything is okay. It is quite disappointing to find out back home that the interesting picture I took is blurry mess, or the middle part of stitched panorama is out of focus.
My camera lens is not getting dirty or greasy and definitely is not scratched. (See attached pictures taken just few seconds apart - ignore that I can't hold the phone in a level...)
Anyone else having issue like this or is the phone trying to tell me that I should upgrade?
jenda.69 said:
Oh well... I'm not sure whether I had this issue before update to EMUI 10 or not, but I'm surely noticing it more and more now. In about 1 in 10 photos, the camera focuses just totally wrong but acts like everything is okay. It is quite disappointing to find out back home that the interesting picture I took is blurry mess, or the middle part of stitched panorama is out of focus.
My camera lens is not getting dirty or greasy and definitely is not scratched. (See attached pictures taken just few seconds apart - ignore that I can't hold the phone in a level...)
Anyone else having issue like this or is the phone trying to tell me that I should upgrade?
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I do not have focus issues anymore since an EMUI 9 Update. Never got any issues with EMUI 10 with the camera. However, i noticed that since 1 or 2 weeks, my pictures seems pretty blurry like my lens is dirty, but it is not. The focus works well however.
Don't know how to help you on that, sorry.
I figure I'd post this here, since I don't know of any other forum that is even capable of delivering this kind of debugging information.
In their latest announcement they're asking us to provide more debugging data so they can properly analyze and finally fix the problem.
Their developers prefer when you send feedback via Settings-User feedback. It sends more technical data for them to help them debug.
Also they need the following information: Keyboard name + scenarios description + screen recorder videos (described below).
And for this particular problem they also require us to record the screen:
You can help us by providing more info. Here's how you do this:
1. Go to Settings > About phone and tap "MIUI version" 7 times to turn on developer options.
2. Go to Settings > Additional settings > Developer options > INPUT and turn on "Show taps Pointer location".
3. Start recording your screen with the Screen Recorder app.
4. Use the phone and wait the screen touch issue occurs.
5. Dial *#*#284#*#* to get the log.
6. Later you'll be able to find a bug report in Internal storage/MIUI/debug_log
7. Stop your screen recording.
8. Upload the screen recording and debug_log to Google Drive.
9. Send the links to us in the comments under this post.
We hope this will help us locate the issues you reported.
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Already reported the bug i faced , thanks for bringing the information here
I think this bug is an hardware issue...
flo90 said:
I think this bug is an hardware issue...
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If it is, then sending them debug data will help them to determine this sooner. And that means we can ask for a refund sooner.
Yes but must xiaomi recogniz it's a hardware issue
There is not bug on international version, nor hardware bug.
I tried to get a refund on Flipkart but they said they will send only a replacement. Saw several threads on the MIUI forums where even the replacement unit Flipkart sent continued to have the same issue, so I refused (BTW Flipkart is censoring user reviews that mention this touch problem to keep the sales alive). That is why POCO can claim such a high 4.6 rating on the website.
whymakemedothis said:
I tried to get a refund on Flipkart but they said they will send only a replacement. Saw several threads on the MIUI forums where even the replacement unit Flipkart sent continued to have the same issue, so I refused (BTW Flipkart is censoring user reviews that mention this touch problem to keep the sales alive). That is why POCO can claim such a high 4.6 rating on the website.
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STOP to SPAM!
whymakemedothis said:
I tried to get a refund on Flipkart but they said they will send only a replacement. Saw several threads on the MIUI forums where even the replacement unit Flipkart sent continued to have the same issue, so I refused (BTW Flipkart is censoring user reviews that mention this touch problem to keep the sales alive). That is why POCO can claim such a high 4.6 rating on the website.
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how about showing us your video log ?
Jai Mani acknowledged the high sensitivity problem: https://twitter.com/jaimani/status/1045945184398143489
Another update from the MIUI beta team: http://en.miui.com/thread-4075875-1-1.html
Recent analysis revealed that many touch issues or bugs which users experienced was related to specific regions and few regions were not affected by this.
Anyone facing touch issues can try changing their region settings to other (France, Belgium, Canada etc) after a factory reset or even via settings may solve your issues.
Please try it out and let me know in the comment section.
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nothing to worry about it's a software issues and it's already been fixed just hasn't release yet... hopefully it will be out in the next update that is after October 6th.
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Hopefully they've actually fixed the issue now. This is the only issue that worries me about poco.
EDIT: I just received my global poco 6/64 phone that I ordered on 19th of september from aliexpress. Luckily I don't have the issues others are having!
whymakemedothis said:
I tried to get a refund on Flipkart but they said they will send only a replacement. Saw several threads on the MIUI forums where even the replacement unit Flipkart sent continued to have the same issue, so I refused (BTW Flipkart is censoring user reviews that mention this touch problem to keep the sales alive). That is why POCO can claim such a high 4.6 rating on the website.
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Ya flipkart does that especially to exclusive products, as does amazon unfortunately
Is this hardware or software bug
EDIT:-
Just watched this video about error, are you all also facing this issue? some says it is solved after the update. can anyone test and share please.
all these things are stoping me to buy this phone... Confused a lot
What exactly is the problem in the video?
nicholes said:
Is this hardware or software bug
EDIT:-
Just watched this video about error, are you all also facing this issue? some says it is solved after the update. can anyone test and share please.
all these things are stoping me to buy this phone... Confused a lot
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Yes this is exactly the problem I am facing as well. The touches are detected inaccurately, and out of order as well.
The problem is readily apparent around the 1:00 min mark in that video. It usually happens for characters that have some spacing between them on the keyboard.
whymakemedothis said:
Yes this is exactly the problem I am facing as well. The touches are detected inaccurately, and out of order as well.
The problem is readily apparent around the 1:00 min mark in that video. It usually happens for characters that have some spacing between them on the keyboard.
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one thing is very clear, If that happens only while using keyboard then it is surely software issue not the hardware ( this is what i think )
nicholes said:
one thing is very clear, If that happens only while using keyboard then it is surely software issue not the hardware ( this is what i think )
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I have laggy touch in any app, specially the borders. I've tried to update to lastest miui9 and miui10beta and nothing. Even tried lineageos and still the same. At least for me its a hardware problem so i'll return my phone
bluedragon02 said:
I have laggy touch in any app, specially the borders. I've tried to update to lastest miui9 and miui10beta and nothing. Even tried lineageos and still the same. At least for me its a hardware problem so i'll return my phone
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Display Driver related issue .
My problem increased to a greater extent where i was tapping "h" and it was taking as "b"
A reboot solved it.
( hence software )
In Miui9 the order of typing was very bad.
In Miui10 now it's just bad.
Let's hope.
Hope it will help.
I had some touch freeze/lag problems. But now it is gone. I only changed my custom mui theme to default. Now I experiencing super smooth touch interface. I dont it worked due to the custom theme. But in my case it works. Try it.
Currently I'm using miui 10.3.8 changed screen yet not solved what to do plz
Has anybody checked out their timeline on Google Maps or any other apps such as sport activity tracking like Runkeeper?
Since I started using my UK bought CPH1919 last week, it appears there are GPS points missing so routes look like a lot of long straight lines as opposed to the actual directions I took.
I'm using the 'high accuracy' setting for location & so not sure what could be causing this issue but it's a big problem for me.
Has anyone else noticed this issue or got any thoughts?
Cheers.
I also noticed this recently but i have not investigated yet. Might be power savings ? Maybe we should try with power saving off to see if it solves the problem (and then get the issue to oppo)
I've turned off Smart Power Saver so now there are no battery efficiency settings set on my phone - will see how things go.
I have queried the issue with Oppo UK on Twitter but after 2 days, they have failed to reply.....
Still no better for me after toggling with the different battery settings as outlined above, as well as a new Maps update & phone firmware update!
And still no Twitter response from Oppo.......
Gamlus said:
I also noticed this recently but i have not investigated yet. Might be power savings ? Maybe we should try with power saving off to see if it solves the problem (and then get the issue to oppo)
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No response from Oppo, tried everything I could think of so took it back to the shop. They were non-the-wiser so I'm going back tomorrow to swap for another.
Fingers crossed it was just a bug in the one I had!
What version do you have? I had the green option, I'm now getting the black due to a delay in availability of the green.
Got the black version. Not sure the color is playing a part here but please do tell if the new unit is acting the same !
Kroy73 said:
I have queried the issue with Oppo UK on Twitter but after 2 days, they have failed to reply.....
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Can you please link me your tweet so i can back it up ? Maybe we should ask directly to the main oppo account.
I tried a private message via facebook to oppo france, they seem to be active.
Gamlus said:
Can you please link me your tweet so i can back it up ?
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https://twitter.com/Kroy73/status/1141743232289857536
Try that.
After some research, it seems the problem might not be related to oppo. Or at least not entirely.
https://android.stackexchange.com/q...tion-history-is-showing-an-incorrect-location
Gamlus said:
After some research, it seems the problem might not be related to oppo. Or at least not entirely.
https://android.stackexchange.com/q...tion-history-is-showing-an-incorrect-location
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Yeah, I'm aware of this issue, it doesn't really happen in my City but I have had occurrences. In fact, when I was tracking my parents recently while they were shopping in town, they were showing as 200 miles away!
The problem I've been facing is there aren't enough GPS points recorded so my true route is not recorded - most annoying when I go for a run & obviously all the timings are out. My previous Huawei phone didn't have a problem & even my Nokia N95 from 2007 was better than this!
UPDATE: new phone appears to be exactly the same so far......
I there anyone else having issues with location info??!
Ok. I tweeted the issue to the main Oppo account.
Link here if you want to add a comment : https://twitter.com/FabVonH/status/1146357518123393024?s=19
Gamlus said:
Link here if you want to add a comment : https://twitter.com/FabVonH/status/1146357518123393024?s=19
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Done, fingers crossed for a response!