HTC Hero trouble synchronizing with PC? Read this... - Hero, G2 Touch Q&A, Help & Troubleshooting

Hi Heroes
Did you ever have trouble syncing your Hero with your PC? No connection with HTC sync? Only usb connection and access to the SD card? Maybe you got no connection at all? HTC sync couldn't find the driver... Or you actually used to be able to sync, but you can't anymore?
Well, I know how annoying this can be There are a few things you might wanna try. They worked for me...
a) Get HTC sync and install the drivers.
Windows 7 users (like me) will get an additional challenge, but it is doable IF you read this this thread (entirely!)​
Remember the HTC Hero sync tab in the notification area trick (mentioned by #19 Magnus in the above thread).
Also remember #7 Daniel Kruschinski comment on restarting the phone.
b) Now, why create my own topic if every answer can be found in this thread? Simple: I DON'T WANT TO RESTART MY PHONE EACH TIME I HAVE TO SYNC!
Question:
Sync works after phone restart (if drivers are installed properly), but stops working after a while... why?​Answer:
Because the HTC sync app (called "PC synchronization" or similar) ON THE PHONE stopped working.​Question:
Why did the application stop working?​Answer:
Because a) it shut down on its own (bug or whatever), or because b) you killed it with a app like Advanced Task Killer (ATK) in order to try to free some memory because your phone was being sluggish...​Question:
Why not simply restart that app by going to "Menu" - "Settings" - "Synchronization" - "Sync with PC", since this IS the app?​Answer:
...because it doesn't work! You can restart the app after it died, and it will show on ATK, but the syncing WILL NOT work. Weird, but that's the way it is...​Question:
So what do I do?​Answer:
Don't kill it! Oh, and by the way, if you use ATK, unchecking HTC sync in the program WILL NOT BE GOOD ENOUGH!: ATK will still kill it (!).
You HAVE TO add it to the "Ignore List" in ATK in order to keep it running (long press on the app in the list, then choose "ignore"). Strange, but true... This only applies to HTC sync, as far as I can tell. Don't ask...​
A few more things, while we're at it:
- If the events of the calendar OF THE PHONE don't transfer to your Outlook calendar or your Google calendar , read this thread to know why (jr2408 's post).
why, WHY did they do that? Why can't you merge the calendars? Why can't you change the event's calendars after having entered them? At least, the phone remembers your calendar event settings... Uff!
- Here are a few apps you might want to install. They are free, and they are really usefull:
Advanced Task Killer free:
Allows to free memory by shutting down unused background apps. Removes sluggishness - awesome! Remember to use the ignore list for apps like HTC sync and TouchFLO
Quick Uninstaller:
Makes uninstalling apps a one-click operation. Cool!
Y5 - Battery saver:
Fantastic! Turns off the phone's wifi when you're not close to your (or a chosen) Access point. Remembers location by GPS tracking and thus saves you A LOT of battery energy. Try it, really...
3G Watchdog:
Keeps you informed of your Data connection rate (on 3G network, not wifi) and warns you when you reach a certain value. Very useful for those who don't have free unlimited transfer...
aTrackDog:
Keeps your software updated, even if it doesn't come from Android Market.
ASTRO:
An explorer which lets you manage your files.
Barcode Scanner:
Obvious...
Shazam:
Recognizes songs by listening and finds info on the Web. Impressive!
Wifi Analyzer:
Helps you spot the most appropriate Access point if several are in the area...
Sky map:
Helps you identify stars in the sky. Powerful!
AND:
Robo Defense (addictive!); Mario Simulator (laughing guaranteed); OI Flashlight (a "where is the #@! keyhole"-killer); Metal detector (eat that, I-phone braggers!)
If you got cash, don't forget CoPilot for GPS navigation, which allows to DOWNLOAD entire maps and store them on your SD card.
Et voilà! Comments welcome, recommended apps, advices... You tell me!
Questions are welcome, but answers are even more. Share!

Very useful post

very nice thanks!!!!!

My Hero doesnt detect the HTC sync on my Vista. I have never been able to sync with PC. I dont want to sync with PC as sync everything with google. But I need to sync with HTC sync for ROM upgrade. I have tried everything. I tried disablling the antivirus and firewall, put the program on teh Firewall exception list but nothing happnes. says that phone cannot detect HTC sync on computer. I hav downloaded the latest HTC sync from the HTC site. Any suggestions?

Hi all,
This is a little hello from me to you all. Like you all I've had problems with HTC Sync, unable to connect my HTC Hero, which I've only had for three weeks, but it seemly like a long time due to the problems I've had with HTC Sync and time I spend getting it to work with Outlook...
Anyway, I've read a lot of information here and externally i.e. google.com searches. I'm glad to say I've managed to HTC Sync to work..
This is what I did....Oh! I have a Windows Vista Ultimate 32bit, I GUESS this might work with any other installation of Windows, but not sure about Windows 7. If this works, please post here so people have one place to go to find the answer.... cheers.... and good luck!
1) Downloaded Andriod SDK, this was to allow debug USB connection. You can find it here.. http://dl.google.com/android/android-sdk_r05-windows.zip
2) Downloaded HTC sync version 2.0.33 (http://www.htc.com/www/SupportDownload.aspx?p_id=283&cat=3&dl_id=933)
3) As I use my Ipod to sync music, I found Apple also installed Mobile device software, I uninstalled this.
4) Reviewed all software that related to USB and mobile devices and there were a few.... including my trusty HTC Diamond..., UN-installed them all...
5) Rebooted my laptop.
6) Installed SDK to C:\ASDK, then set-up Environment Variable to point to ;C:\ASDK\android-sdk-windows\tools, this is thanks to someone who posted this information on the web...sorry I can't find the reference, but here is my Kudos to you!
I rebooted my laptop...
7) I then installaed HTC Sync, but prior to the install, I stopped Anti-virus software (AVG), disabled my firewall.
8) Did another reboot.
9) Once my laptop was up and running.. ensured my firewall was disabled and disabled AVG, connected my Hero (baby) noticed Windows installed the USB drivers
10) Once the installed was completed, HTC Sync, did not see the phone, now I was pretty pissed at this point, however I wasn't going to give...
11) Whilst my phone was still connected, I decided to power it off and left it off for about 20 seconds.
12) Powered my Hero back on... and then that was it.... Windows found the phone not just USB, HTC Sync, noticed the Hero was connected and started the installation of the drivers, this took a bit of time... do be cool and wait...
12) HTC Sycn, status, conected baby, yeah!....
I setup what I wanted to sych, Contacts, calendar etc. and clicked on sync on the PC....
And it was great seeing this happen....
I hope this bit of information help someONE or someTWO at least... I know how much time I spent on this and if I can help save someONE or TWO save sometime - WoW It make me feel goooood....
Please post if it helps or if it don't...
Cheers and good luck to all

Right click "START". i was having troubles for hours even after all this reading get fed up. Press right click to delete HTC SYNC seen "START" and it went str8 to installation. let tha root begin!!

NotSoSmart said:
Hi all,
6) Installed SDK to C:\ASDK, then set-up Environment Variable to point to ;C:\ASDK\android-sdk-windows\tools, this is thanks to someone who posted this information on the web...sorry I can't find the reference, but here is my Kudos to you!
Please post if it helps or if it don't...
Cheers and good luck to all
Click to expand...
Click to collapse
I am trying to use your method... but I don't quite grasp the meaning of point 6 (sorry for being such a noob, but I am at point of tears as I bough the Hero a few days ago as my first smartphone and now everything that can go wrong during freeing it into better phone, is going just wrooong).
So were do I set this C:\ASDK\android-sdk-windows\tools at? my PC? My SD card? How exactly I do it?
Thanks people for all the post, really... just at the beginning is quite overwhelming
Agnes

Thanks for the post.
I have a question for you guys that it is bugging me... why do you need sync? i've never used it so i don't get its purpose.
Thanks!

1ceb0x said:
Thanks for the post.
I have a question for you guys that it is bugging me... why do you need sync? i've never used it so i don't get its purpose.
Thanks!
Click to expand...
Click to collapse
To be honest I don't know, but apparently it's necessary for installing ROM (following the steps from THE guide). I want to make sure it's working so that I won't get stuck with this problem in the middle of ROMing...
but later today I found my software is not up to date, but for some reason my phone errors with the phone+red triangle screen on, so I cannot update, without it I cannot properly root (even though the Universal Androot says it's rooted), and can't do anything. I am stuck at the moment, and plan to visit some store that claims they can do it for me... I feel disappointed and angry.:crying:
Agnes

Related

How to Sync with Windows 7?

I picked up my Aria from AT&T last night and am trying to get it set up. I cannot sync and this may be a dealbreaker if I can't figure it out. I downloaded the latest HTC Sync (2.0.38) and debugged, but when I go to the "Connect to PC" screen, there is no option for "HTC Sync" on the phone. And, the computer shows no connection to the phone. The only options on the phone are: "Default connection type" and "Ask me".
From my experience, once you have the sync software installed plug in the phone through USB and you will get 3 options on your phone to choose how to mount it. One of the 3 is HTCsync.
Well, DUH
OK, I just figured out that there ARE 3 options under the first option. I'm still getting used to the way this thing works! So, I've now made it sync with my netbook with Vista. We'll see if I make it sync with Windows 7 later.

			
				
alternative sync
I know this is a dead thread, but at the risk of being late to the party, HTC sync sucks with Win7.
My best solution? My Phone Explorer from the play store. It's free and works like a charm with any phone (or at least the HTC and Samsung one's I've tried) and Win7. Sync to Outlook, Thunderbird, or pretty much any other windows based calendar/contacts software.
Anyway - two years later - I hope this helps!

[Q] There are Apps in the background

Dear Friends!
Glad to be here today (after 2 days! )
My dear Streaker is here!!
As the norm is, I have been busy tinkering with the stock material for couple o days, and I will continue to do so for some more time!
___________________________________________________________
Query: There are too many apps running (background) all the time!! I kill them, they resurrect!, How to do away with that?
Solution applied: Used Advanced task killer (but, apps resurrect!)
Another Solution tried: In Settings>Account & Sync settings> Unchecked Background data and Auto sync options. (Now, they dont connect to the net, but, they still restart!!)
Another Solution: Force close (from Manage apps) .. (Still same issue!)
Now, How can I tell the apps to come up only when I call them!?
(And some other apps I want to schedule them to come up every hour or so.. like my Gmail/FB)
____________________________________________________________
And, So far has been amazing experience!!
The screen is football field sized!! (Monster! yikes Scooby!)
Digging up all old posts to read some problems faced by new users..
Current hobby: Market and apps.
Future hobby: Roms and Flash!
Thank you all for your help!
care,
Sony.
Welcome to the cool kids club! I'm in a somewhat similar situation, I got my streak just before the massive snowstorm hit. Some of those apps need to be running... if you close some of them you may not get updates/notifications, or you can shut down your phone/data connection, or lose the use of multitouch.
Sent from my Dell Streak using XDA App
from what i understand, froyo is really good with resource management and there is no need to constantly kill processes or apps, its best to just leave them unless your streak is slow like a snail
Telal said:
Welcome to the cool kids club! I'm in a somewhat similar situation, I got my streak just before the massive snowstorm hit. Some of those apps need to be running... if you close some of them you may not get updates/notifications, or you can shut down your phone/data connection, or lose the use of multitouch.
Sent from my Dell Streak using XDA App
Click to expand...
Click to collapse
Lose multi touch!
How?
@rptw
So, It wouldnt really matter if there are apps running in the BG, and they start by themselves too!?
care,
Sony.
well in terms of the laws of nature (in most cases) stuff doesnt happen spontaneously so i think its safe to assume that your app that "started by themselves" were probably opened somehow either by you directly or indirectly by something else. if, however, you have a large number of apps that have started that you dont recall opening, maybe something is wrong with your software and you shouldnt try to cover the problem with a task killer.
So, what next!?
rptw said:
well in terms of the laws of nature (in most cases) stuff doesnt happen spontaneously so i think its safe to assume that your app that "started by themselves" were probably opened somehow either by you directly or indirectly by something else. if, however, you have a large number of apps that have started that you dont recall opening, maybe something is wrong with your software and you shouldnt try to cover the problem with a task killer.
Click to expand...
Click to collapse
So, Now, can you or other guys here please suggest how to go to the "root" of this problem!?
Ok.
Look, these apps are open right now!
Voice Search
Email
Messaging
Maps
Astro
Assistant free​
I use the Adv Task Killer free.
(It says 7 apps killed and 180 MB free)
I open Adv task killer after 5 seconds.
and these apps are running!
Email
astro
Voice Search
Assistant Free​
and I am sure, If I wait for some more time, the other apps will join in too!
(Now it says, 3 Apps killed, 171 MB free!!)
care,
Sony.
have you tried using the stock app manager and killing the apps there? i just checked my phone and i have the same apps under the running tab using the stock manager, i think email and messaging are always running since you have push features on them, in terms of the others im not sure. whats so bad about email and messaging running anyways? im sure you use them often enough to not want to have to open and close them right?
Hey, you posted the same question over at Pocketables forum.
As stated earlier, 2.2 is really good at managing back ground tasks.
I can tell you if you use a task killer and you have a problem with an APP, which currently you do not, the programmer for the app probably will not help you till you remove the APP killer program.
What you might try to do is run though your menus and see what you have selected to run, such as locations and sync services and disable what you can. Also if you do not want some thing running, you may want to just uninstall it. I do understand that you want some programs but you only want them to run when you ask, not sure how to tell you to handle that.
But, are you seeing any difference when you have the background tasks disabled. Try to find the APK for the programs and rename them just to see if you have any issues.

[Q] Why is there so much crap running?

hi
Some questions from a newbie to Android.
1. the Accounts and Sync Settings does not seem to have a section for setting up a normal POP3 email account ... is it missing, somewhere else, or am I just clueless?
2. There is always a lot of crap running in the back ground. The phone seems to start up SocialHub, which I don't use, but that kicks off Email (currently set to NOT sync, and only required gmail account defined). How do I stop the social hub from starting up? Killing the tasks does not help, they just restart later.
Other things which keep starting include Latitude and Gallery. I've already removed ALL the widgets from the TW interface, except the four defaults along the bottom.
Am using Go Launcher as well as Touchwiz.
Have rooted the device then reinstalled KE2.
Thanks, Ian
If you never really use social hub, just remove it using root explorer. That way it can never bother you.
It is safe to remove, check out this thread: http://forum.xda-developers.com/showthread.php?t=1069924
not sure about the other stuff sorry
this is the way android functions.. dont worry.. unless it is really dramatically slowing down you rphone, which i doubt so!
I used Norton Utilities to see that there is A LOT of apps currently in some type of semi-running state.
What I notice as well is that Angry Birds official from Market runs choppy - birds fly with varying speed - decreasing accuracy and making game experience worse
Any comments on this would be appreciated.
kar111 said:
If you never really use social hub, just remove it using root explorer. That way it can never bother you.
It is safe to remove, check out this thread: http://forum.xda-developers.com/showthread.php?t=1069924
not sure about the other stuff sorry
Click to expand...
Click to collapse
Better still IMO freeze it with Titanium, then if you have issues (unlikely) or change your mind, you can just unfreeze it.
Solved (mostly)
Well the good news is that I had an app called Gemini App Manager, which allows you to stop things from Autoloading.
Since I am rooted, I could switch on Expert Mode which shows you ALL the things that run and under what circumstances... had to go through those and switch off the various autorun conditions and things are much better now.
I see there are other apps on Market which also offer autorun editing but have not tested those .. Gemini works for me.
Only worry is that when I do kernel update all those setting may get reset ... oh well.
cheers, Ian

[Q] htc sync manager sync history location?

So I decided to root my new HTC ONE because there are a couple of querks I wanted to iron out myself through sideloading some stuff.
However, when I unlocked my phone through bootloader, it wiped my entire phone contents. I pretty much expected this but was still a little annoyed. So my next step was to go into HTC Sync Manager and just restore my phone from a previous sync.
Well it appears that HTC Sync manager has no history of my previous syncs for some reason. This leaves me with a serious problem....
Now I'm looking through random files trying to find the most recent sync in order to recover all of the contents and settings that were previously on the phone but I don't know where to look or how to have HTC Sync Manager recognize it. This is my first android phone coming over from the iWagon so I am used to Backup, Jailbreak, Restore - in that order...
Does anybody know how to do this? Surely you don't have to start from scratch if you just want to root the damn thing.
Any and all input would be greatly appreciated.

[Q] Deactivation of device administrator fails (Lotus Notes Traveler + HTC One X)

Hello all,
after receiving the recent update for my HTC One X (stock ROM, now Sense 5.0 and Android 4.2.2), the Notes Traveler app for my work e-mails is causing problems (it seems to lose account information regularly and notifies me of failed sync). Since it is about to be replaced soon anyway, I wanted to uninstall the app, which is not possible:
I tried to deactivate the device administrator for Lotus Notes in the system security settings. The checkbox remains checked after deactivation, although there was no error message.
After that, I tried to uninstall the app using the app management in system settings. However, the button for uninstalling is still deactivated.
When I go to device admins again and tap Lotus Notes in the list, it asks me if I want to activate it as administrator again. So here it seems as if it was removed from the admins, although the checkbox in the list is always checked.
The same happens when I start Notes Traveler while Lotus Notes is seemingly not an activated administrator. I can then re-enter my password and the sync works for a while (less than 1 day) before it loses the password again and re-entering won't fix the problem unless I try removing Lotus Notes from the device admins (which causes all Traveler data to be wiped).
So it seems that the removal of Lotus Notes from device administrators does not work properly. Although I am asked for reactivation when I start the app again, the administrator is still active somewhere in the system and prevents uninstallation of the app.
Did anyone have a similar problem with device administration? Can I get rid of Notes Traveler without wiping my phone or damaging anything on it?
I already asked HTC support but they only wrote that the system update often cannot be extracted completely and the only way to fix it was to wipe the phone. However, I never received any error message during or after the update and everything else is working perfectly well. Therefore I doubt that it is caused by a failed system update installation.
Hm, did nobody else have this problem so far? Or anything similar? No one with enough knowledge of the Android system who can tell me if there's any other way than the official to get rid of that thing?
hanvie said:
Hm, did nobody else have this problem so far? Or anything similar? No one with enough knowledge of the Android system who can tell me if there's any other way than the official to get rid of that thing?
Click to expand...
Click to collapse
Suspect the majority of users here have never used Lotus Notes or even know of it, and for that they're very lucky and should grateful
http://www.ihatelotusnotes.com
I installed LN Traveler on CM 9 and promptly removed it once I knew it wanted Device Admin permissions: A gross intrusion of privacy and control. Instead I bought and installed Touchdown by Nitro. I knew this won't help you out, but I thought your post required some acknowledgment.
Thanks for answering. I don't like Notes very much either. I already did a factory reset of my HOX to remove that thing, it was not as much work to restore everything as I thought. However, some settings (e.g. ringtones) were not restored by HTC Backup which was a little annoying but okay.
i am also having the same problem with my micromax canvas 2 pus a110q
hanvie said:
Hm, did nobody else have this problem so far? Or anything similar? No one with enough knowledge of the Android system who can tell me if there's any other way than the official to get rid of that thing?
Click to expand...
Click to collapse
as i installed CM security now i want to uninstall it . but device administrator is no deactivating

Categories

Resources