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OK I was a little harsh when I sent this to T-Mobile this morning, bad day, but it does reflect my feeling about T-Mobile’s attitude towards its business customers.
I will of course be flashing my phone with a ROM from this sight but when I visit clients and they comment on my phone I shouldn’t need to tell them that they can only use the phone with all it’s features if they burn the warranty... We are seeing quite a few clients make the transition to Office 2007 and Exchange 2007 so telling them that to open files on their phone they must stick to saving files in 2003 mode and that they will not notice many improvements on their phone using WM5 and Exchange 2007 (only real benefits are administrative) is totally unacceptable and will mean that both T-Mobile and HTC lose out as we will be recommending the i-mate Ultimate range of phones in future (anyone have a good supplier?)
Good morning, I have just been informed by a colleague that whilst I was led to believe that a Windows Mobile 6 update for both my Ameo and Vario 2 were imminent, T-Mobile UK has now decided that it's business customers do not require the advantages offered by this upgrade and that having just invested a not insignificant amount of money in a new phone I will have no choice but to void the warranty in order to get the upgrade that other colleagues in other countries will receive from T-Mobile direct! Might I suggest that if you are unwilling to provide this upgrade you at least extend the warranty to cover the upgrade released by HTC as without this concession I will find it very hard to justify renewing my contract with T-Mobile UK in 18 months when it expires! Nor will I be able to continue recommending T-Mobile to my clients. As a VAR and IT Managed Services provider I often recommend to clients their next phone upgrade to be integrated with their Exchange servers, I am now installing Exchange 2007 which specifically takes advantage of new features added in Windows Mobile 6 not to mention continued compatibility with Microsoft Office 2007. The AMEO is one of your flagship corporate products to treat your customers with such disregard is unacceptable!
“Hello Martyn
Thanks for taking the time to contact me regarding Windows Mobile 6 and T-Mobile Uk's decision to not to release the software download for existing devises. I can understand how disappointed you must be with this decision especially if you bought the Ameo in the hope that you?d be able to download this software in the future.
T-Mobile have decided to bringing in new MDA devices that make best use of the features of Windows Mobile 6 rather than rolling it out on existing devices that work perfectly well with Windows Mobile 5.
Unfortunately we?re not in a position to extend the warranty to cover the upgrade offered by HTC and I?d recommend you would have to take this up with HTC. We?re also advising customers that downloading this software from other locations could damage the handset and invalidate the warranty as it?s not designed for UK devises.
I?m sorry you?re unhappy with our decision on Windows Mobile 6 Martyn but we do feel that our customer still have full use of all the features on the devices with Mobile Windows 5.
Kind regards
Ami Usher
Business Customer Services
T-Mobile
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Wow, that really sucks. I guess they figured they already have your money and you are stuck in a contract with no other options. Also, they probably thinking you will forget about this soon before the 18 months and you will renew with them again when another device hit market within that time frame.
that is kinda sucky!, i upgraded mine to wm6 anyway so
F**K tmobile.
and you cant beat webnwalk plus for £3 a month which is what it costs me
I am a private customer but use my Ameo for work too - therefore I just wrote them this:
I have just heard that unlike ALL other carriers of the HTC X7500 (the phone from which the Ameo is cloned) , T-Mobile UK is not releasing a Windows Mobile 6 upgrade. Even the manufacturer is doing this which PROVES the device works well with WM6! The american version indeed comes with WM6 as standard. Why is T-mobile UK leaving customers of its FLAGSHIP telecommunications device without the latest software update which allows the latest integration with MS Office and Exchange server? It is outrageous to crippple a device which has only just been launched. Please explain as I am appaulled that you are not going to properly suppport this device. If the upgrade is available (which it is minus the T-mobile branding) then it shoudl be branded and offered to us. It feels like now you have got our money and tied us to a contract you no longer care. I was previously with O2 and they offered upgrades to many of their HTC devices as and when they were released by HTC. I require a definiitive answer on this matter as I am frankly disgusted.
I'll see what comes back! Blasted T-Mobile UK!
I think all of their customers with Athena started complaining (flood the gates with hate mail and e-mails), they probably would reconsider their decision.
Ithink you're taking slighty the wrong tack here.
A few people need to approach t-mob as if they were a Smb and looking to purchase several (say 30) devices that havw a seperate keyboard large scren etc and the ability to link with exchange 2007. Say that the ameo fits the bill perfectly and is available already in the US with WM6 and when would t-mob be offering it, as it would dictate whether said company was going to go with t-mob or o2!
Would be interesting to see the response.
Good idea - if they lie etc and say they will be releasing then we can use that as ammunition!
Seems like T-Mobile has no clue what they are talking about. WM6 is a vast improvement in every area over WM5 and the Athena didn't work perfectly under WM5 either. Furthermore, even the new devices coming out...including the iPhone...are no match for the Athena so to say that WM6 will be better or other devices will make better use of the WM6 features is totally ignorant.
I have T-Mobile in the US and haven't run into this problem. They are all willing to work with me. I've always had the latest phones and never had a problem getting support from the US team. I do help them a bit by breaking it down and letting them know that even though the phone is different, the OS is supported so I tell them not to get distracted by the fancy hardware. ;-)
I can't believe T-Mobile isn't releasing the WM6 update. Damn shame. They are just trying to save money.
They have any right under the european laws to refuse to relase an upgrade, but they DON'T have any right to say that your phone could be damaged
"We're also advising customers that downloading this software from other locations could damage the handset" bull***t!
THIS IS A STATEMENT FROM AN IDIOT!! Downloading this software from other location you will damage WHAT?
May be you could have problem INSTALLING, FLASHING, RUNNING but not just downloading from other location!
This is the T-Mobile UK average manager's knowledge? Good for the competitors!
Just had another pathetic reply from T-Mobile - cant uderstand what 'resources' they need anyway - they only put their crappy badging on it anyway! Anyway here it is:
[FONT="]Thank you for your response to Gemma's email. I'm sorry you're not happy with the answers you were given.[/FONT]
[FONT="]As you rightly say there are numerous forums out there discussing devices, operating systems etc. People put their points of view their opinions and experiences. It may well be the case that many people have put the X750 1firmware successfully on their UK Ameos. There are also a number of cautionary tales from people who have bricked their device. [/FONT]
[FONT="]You are then in a position where you can make an informed decision and choose whether or not to upgrade to WM6. As Gemma said this could both damage the device and invalidate your warranty.[/FONT]
[FONT="]As Gemma said T-Mobile have decided to use their resources to bring in new MDA devices developed on and preloaded with WM6 rather than rolling it out for existing devices. I don't believe it is about saving money but rather allocating the available resources for development purposes, there are finite resources available and the decision not to offer a WM6 upgrade will have been thought long and hard about. I can understand why you aren't happy with this decision on a personal level and I'm sorry about that.[/FONT]
[FONT="]HTC seem to be launching numerous devices currently and I'm sure that by the time your contract comes to an end there will be a viable alternative to your Ameo that perhaps better meet your needs and wants. Another option may be to try and find out whether HTC themselves will be releasing a WM6 ROM.[/FONT]
[FONT="]We are certainly not saying that we have your money and that is tough - you still have exactly the same device with the same specification and operating system that you originally decided on. If you would like to discuss this further my details are below (calls to this number are chargeable. Please check with your service provider for further details).[/FONT]
[FONT="]Thank you for giving me the chance to address your points Mr Elphick. I hope you accept the reasoning behind our decision whilst I understand that you don?t necessarily agree with it. [/FONT]
these companies are pure rip off merchants don't expect anything else.
I get unlimted hSPDA in uk for 3 pounds per month . when I go abroad next week it will be 7.50 pounds PER MB!!
the govt has to stop these c**ts sooner or later
adamelphick said:
Just had another pathetic reply from T-Mobile - cant uderstand what 'resources' they need anyway - they only put their crappy badging on it anyway! Anyway here it is:
[FONT="]Thank you for your response to Gemma's email. I'm sorry you're not happy with the answers you were given.[/FONT]
[FONT="]As you rightly say there are numerous forums out there discussing devices, operating systems etc. People put their points of view their opinions and experiences. It may well be the case that many people have put the X750 1firmware successfully on their UK Ameos. There are also a number of cautionary tales from people who have bricked their device. [/FONT]
[FONT="]You are then in a position where you can make an informed decision and choose whether or not to upgrade to WM6. As Gemma said this could both damage the device and invalidate your warranty.[/FONT]
[FONT="]As Gemma said T-Mobile have decided to use their resources to bring in new MDA devices developed on and preloaded with WM6 rather than rolling it out for existing devices. I don't believe it is about saving money but rather allocating the available resources for development purposes, there are finite resources available and the decision not to offer a WM6 upgrade will have been thought long and hard about. I can understand why you aren't happy with this decision on a personal level and I'm sorry about that.[/FONT]
[FONT="]HTC seem to be launching numerous devices currently and I'm sure that by the time your contract comes to an end there will be a viable alternative to your Ameo that perhaps better meet your needs and wants. Another option may be to try and find out whether HTC themselves will be releasing a WM6 ROM.[/FONT]
[FONT="]We are certainly not saying that we have your money and that is tough - you still have exactly the same device with the same specification and operating system that you originally decided on. If you would like to discuss this further my details are below (calls to this number are chargeable. Please check with your service provider for further details).[/FONT]
[FONT="]Thank you for giving me the chance to address your points Mr Elphick. I hope you accept the reasoning behind our decision whilst I understand that you don?t necessarily agree with it. [/FONT]
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...........................Good for HIM......................................
....................................!..................................................
........BANDIT................!............LEADER..........................
....................................!..................................................
Bad For ME-----------+-------------------Good For ME
................................... !..................................................
.............IDIOT..............!.............HERO.............................
....................................!..................................................
..........................Bad for HIM..........................................
This is a well known graphic in Bunsiness Schools.
It is used to help to judge a company, a person, a strategy,... analyzing the effects on HIM (or his company, ...) and also the effects on ME (or over my products,my Company,...)
Good for HIM, bad for YOU = They are BANDITS! Looking from another side, may be his strategy will be bad for him also, reducing sales.
Bad for HIM and bad for YOU = IDIOTS
Beware from BANDITS and from IDIOTS, also IDIOTS are the WORST force in the world, not even GOD can stops the stupidity!
You aren't loosing... anything? We are in a fast and competive business enviroment and if your company will move to exchange server 2007... your T-Mobile AMEO will be OUT (just to give him a simple example) IDIOTS !
if resources are the problem, not the money i would do it for them
I will suggest to send to him something about the importance of having an up to date software in the business environment, explaining the differences between PHONE and COMPUTER business.
ATHENA is part of the COMPUTER business and I have never seen a computer company refusing a major software update after less then one year for a new model.
May be they won't offer it for FREE, I could agree, but they could offer it for money...
Just give him the last chance to demonstate his stupidity, then prepare a petition, put it on line and post in every T-mobile UK phone forum your problem, their answers and ask for petition signing.
Update the 3d you opened in Uk with infos, news, jokes, the message coul be:
IS HAPPENING TO ME WITH ATHENA BUT THE NEXT COULD BE YOU WITH YOUR T-MOBILE DEVICE
Wrote to newspaper, to consumer associations, make a LOUD noise, using Internet Power, I've seen many success stories..., wait the end of summer, you will have more power, now the newspapers are full of... topless stories!
OK Guys, they are NOT going to back down! What do we do next? It's a disgrace!
Heres what they replied to me:
Thank you for your prompt response to my previous email. I apologise that you don't agree with T-Mobiles policy on upgrading your Ameo with WM6.
I suggested you check with HTC as an alternative means of finding the ROM update you want. I have however checked for you and the upgrade for your device will be available this month. As stated previously it is not something we at present support or offer .
You mentioned a possible problem with the case provided. Every fault report or warranty claim would be looked at on its own merits and it would be wrong of me to try and offer you a blanket answer to what is as yet a hypothetical question.
I do understand and appreciate that you are not being awkward as such. Is there anything that makes you say that T-Mobiles customer care regime does not in fact care? I'm sorry if any of your dealings with us have made you feel that way and I assure you that is not our intention.
I'm afraid I'm still not able to give you the answer you'd like. As you say the software will be widely available and as a consumer you can make an informed decision as to whether you wish to use it or not. At this stage we have no plans to support or officially offer it.
I can only repeat my previous point you still have the device you initially chose loaded with the operating system and running the same applications. I am sure you would have looked into the merits of the Ameo as compared to the alternatives available at the time and made your decision on the strength of that.
Thank you again for your email Mr Elphick and again for taking the time to let me know your views. I'm sorry that I'm still not able to give you the answer you would like.
adamelphick said:
OK Guys, they are NOT going to back down! What do we do next? It's a disgrace!
Heres what they replied to me:
Thank you for your prompt response to my previous email. I apologise that you don't agree with T-Mobiles policy on upgrading your Ameo with WM6.
I suggested you check with HTC as an alternative means of finding the ROM update you want. I have however checked for you and the upgrade for your device will be available this month. As stated previously it is not something we at present support or offer .
You mentioned a possible problem with the case provided. Every fault report or warranty claim would be looked at on its own merits and it would be wrong of me to try and offer you a blanket answer to what is as yet a hypothetical question.
I do understand and appreciate that you are not being awkward as such. Is there anything that makes you say that T-Mobiles customer care regime does not in fact care? I'm sorry if any of your dealings with us have made you feel that way and I assure you that is not our intention.
I'm afraid I'm still not able to give you the answer you'd like. As you say the software will be widely available and as a consumer you can make an informed decision as to whether you wish to use it or not. At this stage we have no plans to support or officially offer it.
I can only repeat my previous point you still have the device you initially chose loaded with the operating system and running the same applications. I am sure you would have looked into the merits of the Ameo as compared to the alternatives available at the time and made your decision on the strength of that.
Thank you again for your email Mr Elphick and again for taking the time to let me know your views. I'm sorry that I'm still not able to give you the answer you would like.
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In my understanding they changed something .... Now they said.."please use the HTC upgrade". This seems to me a big difference from the first statement..,"don't even try to modify the rom supplied".
Now you have material to make a loud noise all around internet about the lack of update support from T-Mobile. Wrote a petion and ask for signers, not only for AMEO but for all unsupported T-Mob UK devices
Following this thread from the start I can surely say that the initial good impression I had from T-Mobile has been severely tarnished.
I think their blatant lack of support and stupidity are going to be at the cost of business customers. Already I can't sync with my company server (if I had stayed on T-Mobile WM2005, but fortunately now on WM6 ROM from this site).
I for one will be fully supportive of any petition drawn up. If they don't change their tact, come upgrade time it will be byebye T-Mobile.
I am SHOCKED that anyone ever had a good opinion of T-Mobile !
The only people worse than T-Mobile are Phones4U.
A few years ago I bought a Tmob contract/phone from P4U. Not a good experience, it was broken out of the box, unusable. P4U refused to take it back despite being within 7 days of purchase, they wouldnt replace it and told me to go to TMob. TMob said it was P4U's problem, when I went back P4U told me it had been TOO LONG and said I should go to Carphone Warehouse as they do Nokia warantee Repairs.
It was 2 months before I had a working phone, I paid £200 to P4U for the phone and was paying monthly during this time, neither of them wanted to help me in any way.
I gave TMob a chance recently thinking maybe they had mended their ways, but to be honest, they are as bad as ever. I will never however buy from P4U again and suggest nobody else does either.
Pyrofer said:
I am SHOCKED that anyone ever had a good opinion of T-Mobile !
The only people worse than T-Mobile are Phones4U.
A few years ago I bought a Tmob contract/phone from P4U. Not a good experience, it was broken out of the box, unusable. P4U refused to take it back despite being within 7 days of purchase, they wouldnt replace it and told me to go to TMob. TMob said it was P4U's problem, when I went back P4U told me it had been TOO LONG and said I should go to Carphone Warehouse as they do Nokia warantee Repairs.
It was 2 months before I had a working phone, I paid £200 to P4U for the phone and was paying monthly during this time, neither of them wanted to help me in any way.
I gave TMob a chance recently thinking maybe they had mended their ways, but to be honest, they are as bad as ever. I will never however buy from P4U again and suggest nobody else does either.
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The issue you've posted has nothing to do with T-Mobile, it's all Phones4U. Phones4U are in a position where they don't supply T-Mobile stock handsets. They have their own stocks which they source independantly. Hence why their phones generally aren't branded and are supplied network unlocked.
T-Mobile will support you if the handset is "one of theirs". If it's a "SIM free" model then your support should come from your place of purchase.
Its amazing that a major telco can't be bothered to upgrade people to WM6. I suppose its best for them, as they've got no problems with bricked devices and it encourages upgrades from existing subscribers to new handsets at contract renewal time. When mine does become due (another year or so yet) I shall be cancelling my contract, and asked the reason why, I shall state that by not offering an upgrade we know they have (hence the leaked rom) that I believe them to be a profiteering supplier only interested in encoraging upgrades and not offering the support their customers demand.
I can understand why they don't do it, and on the whole, I like T-Mobile, but the sell and forget attitude smacks of poor customer service. Not that I think any other Telco is any better, but might as well spread my £££ around to whoevers doing the best deal at the time.
Hello all - this is a great resource for new PPC phone users like me and thanks in advance for all that I have been able to learn here in the past few days. I do have a question for those "in the know" though. I have heard rumors, seen the VZW powerpoint presentation on Engadget, etc. concerning the update to WM6.1, Rev A, and activating the GPS chip on the VX6800. Seems though it's overdue given the late May 08 date indicated on Engadget. I want to start customizing the interface on my phone but don't want to have to find that what I do now is not compatible with 6.1. Also, I know that I could update now using a custom rom but if an official one is coming out, I would rather wait.
So, the question is if VZW is ever going to update the VX6800 and if so, will it be within the next month or so? I know this question probably is not answerable with an certainity but I will be happy for those that have been on the "scene" longer than I have to speculate. If it appears that an update is not immenient or coming at all, I will just go the custom rom route.
Thanks,
Les
VX6800 On Verizon
Stock (for the time being)
Just take the plunge.... Verizon is always very late to market with updates to their phones..... If they even update it at all.... Your phone can be updated to the official ROM if it ever does come out....
Hello all - this is a great resource for new PPC phone users like me and thanks in advance for all that I have been able to learn here in the past few days. I do have a question for those "in the know" though. I have heard rumors, seen the VZW powerpoint presentation on Engadget, etc. concerning the update to WM6.1, Rev A, and activating the GPS chip on the VX6800. Seems though it's overdue given the late May 08 date indicated on Engadget. I want to start customizing the interface on my phone but don't want to have to find that what I do now is not compatible with 6.1. Also, I know that I could update now using a custom rom but if an official one is coming out, I would rather wait.
So, the question is if VZW is ever going to update the VX6800 and if so, will it be within the next month or so? I know this question probably is not answerable with an certainity but I will be happy for those that have been on the "scene" longer than I have to speculate. If it appears that an update is not immenient or coming at all, I will just go the custom rom route.
Thanks,
Les
VX6800 On Verizon
Stock (for the time being)
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I have been on and off the phone with HTC, UTStarcom, and Verizon for the past 3 months regarding this issue. At first, Verizon kept saying they knew nothing about an update or if there was going to be an update. Both HTC and UTStarcom informed me there was an update coming and it should be here by end of Q2. Finally, 2 weeks ago, I spoke with a WDTS tech from Verizon, who confirmed that there was indeed an update and it would be out by the end of Q2. He said it was going to update to RevA and VZNavigator (GPS). He said nothing about 6.1. This was the first time someone from Verizon knew anything about an update, nevermind when it was going to be released. It is the end of Q2, and still nothing. So I don't know what to tell you.
THAT BEING SAID....
I strongly recommend using a custom rom regardless whether an update is released or not. I am hoping they release an update merely for the fact that with an update brings new drivers, new OEM packages, new radio etc. that can be taken and applied to a custom rom. Custom roms are 99% of the time better than stock roms. My advice to you would be to update now to the latest rom/radio. If a VZW update comes out, you know we'll be on it like flies on **** and ready to apply all the goodies from it to a new custom rom.
GC
New ROM will be nice to potentially get Verizon aGPS settings as well.. vznavigator gets locks INSTANTLY so it will be interesting to see how they implement this on the wm devices... I know they already have it released for the palm so it's possible this may be causing the delay...
The short answer is... NO.
Verizon is very unlikely to ever release a ROM update for the XV6800.
The stores are already pushing the XV6900 over the Titan, and with the upcoming release of the Samsung i770, and Treo 800, it's entirely possible this phone wont be available much longer. In fact, my local store in Santa Monica, CA does not even have the XV6800 on display anymore.
The short answer is... NO.
Verizon is very unlikely to ever release a ROM update for the XV6800.
The stores are already pushing the XV6900 over the Titan, and with the upcoming release of the Samsung i770, and Treo 800, it's entirely possible this phone wont be available much longer. In fact, my local store in Santa Monica, CA does not even have the XV6800 on display anymore.
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This is not accurate information. Just because another phone model comes out does not necessarily mean all support is stopped for a previous one. The Apache was finally issued an update even though it was "outdated" as you're referring to. Like I said, I've spoken with several people in high positions from all 3 companies...not just dumbass customer service reps. The Vogue is a completely different phone than the Titan and just because it's been released after, and salespeople are trying to "push" it does not mean the Titan is obsolete. The Titan will be "outdated" when the Herman is released.
If you're going to post, provide solid factual proof and not just stipulation.
GC... you're right, I should have made it more clear thats my opinion, not a fact.
But your point about the update for the XV6700 is also important, because it took them SO long to release that update, it was pretty irrelevant to a lot of people by the time it came out. Granted, its better than nothing, but I was more generalizing about the fact that Verizon has historically had pretty crappy support for their phones after release. Whereas other carriers continue to update their existing product line with new firmware, software and other updates, Verizon tries to push a brand new phone on their customers instead.
And of course, I 100% agree with going the custom ROM route. Even if Verizon did issue a brand new ROM today, I would probably wait a few days, let DCD / no2chem, etc.. work their magic and make tons of improvements, and go with their product over whatever Verizon does.
But your point about the update for the XV6700 is also important, because it took them SO long to release that update, it was pretty irrelevant to a lot of people by the time it came out. Granted, its better than nothing, but I was more generalizing about the fact that Verizon has historically had pretty crappy support for their phones after release. Whereas other carriers continue to update their existing product line with new firmware, software and other updates, Verizon tries to push a brand new phone on their customers instead.
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Oh, I completely agree with you that Verizon is at the bottom of the list when it comes to supporting their products. There's no excuse for it. Sprint is coming up on two substantial rom updates, and Verizon hasn't provided its customers with anything. You can all be assured though that as long as I'm still breathing, I am not going to stop bugging them about it. Even if it does nothing, their people will have to put up with me annoying them about it every week until the Herman is released.
September?
I spoke with a Verizon Wireless Rep out in Boston, MA who said that in September an upgrade for the XV6800 would come out with VZNavigator in it. Everyone knows how this speculation works though....we can only hope.
I spoke with a Verizon Wireless Rep out in Boston, MA who said that in September an upgrade for the XV6800 would come out with VZNavigator in it. Everyone knows how this speculation works though....we can only hope.
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Hehe..must have been the same guy I talk to
I posted in the wrong thread, so since I'm already here I'll comment.
Even though Verizon is always way late to the party on devices, its not unusual for them to release one update during the life of the device. Even the samsung i730, which was an orphan from almost day one, received an official update from WM2003se to WM5, about a year after release. So that's my guess, the end of the year for a software/os update, unless the geniuses decide that pocket pc users will, for some reason, pay for navigation. Then you might see it earlier.
IMO, despite the criticism of Verizon, its not fair to compare to Sprint, since they rushed out the Mogul, and took a ton of complaints on how poorly it functioned. They were forced to put out the first update. So as far as I'm concerned, its only one real update that's come out. The xv6800 worked much better out of the box.
gc14 said:
Oh, I completely agree with you that Verizon is at the bottom of the list when it comes to supporting their products. There's no excuse for it. Sprint is coming up on two substantial rom updates, and Verizon hasn't provided its customers with anything. You can all be assured though that as long as I'm still breathing, I am not going to stop bugging them about it. Even if it does nothing, their people will have to put up with me annoying them about it every week until the Herman is released.
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HTC Herman is the TMobile Wing right?
IMO, despite the criticism of Verizon, its not fair to compare to Sprint, since they rushed out the Mogul, and took a ton of complaints on how poorly it functioned. They were forced to put out the first update. So as far as I'm concerned, its only one real update that's come out. The xv6800 worked much better out of the box.
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I'm not talking about the crappy update to the stock rom.
3.35
3.56
I count two major updates.
HTC Herman is the TMobile Wing right?
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Haha no no. HTC Herman is your beloved Touch Pro.
gc14 said:
I'm not talking about the crappy update to the stock rom.
3.35
3.56
I count two major updates.
Haha no no. HTC Herman is your beloved Touch Pro.
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Couldn't find that anywhere; googling HTC Herman brings up an expired craigslist listing for a Wing he erroneously calls the HTC Herman.
I am disappointed by a few things on the Touch Pro (biggest is the roller, battery, processor, there was something else I've forgotten), but the RAM and sleek look (VGA), are really tempting.
Couldn't find that anywhere; googling HTC Herman brings up an expired craigslist listing for a Wing he erroneously calls the HTC Herman.
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Yeah you probably won't see it for a while. It's the CDMA Touch Pro, as the HTC Victor is the CDMA Diamond.
gc14 said:
Yeah you probably won't see it for a while. It's the CDMA Touch Pro, as the HTC Victor is the CDMA Diamond.
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The Victor will probably be my next phone. 4GB internal, 196MB RAM, 3D graphics processor, HSDPA broadband internet collection, 3.2 mp auto-focus camera. Still will miss the roller on the side, but it doesn't seem any of the new models will have that anymore. Oh well.
The Victor will probably be my next phone. 4GB internal, 196MB RAM, 3D graphics processor, HSDPA broadband internet collection, 3.2 mp auto-focus camera. Still will miss the roller on the side, but it doesn't seem any of the new models will have that anymore. Oh well.
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HSDPA broadband internet connection on Verizon huh? Let me know when that happens
gc14 said:
HSDPA broadband internet connection on Verizon huh? Let me know when that happens
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True... may never happen, but would be nice to have if they start taking care of their business customers.
Do you guys ever think about changing to Sprint or other company? For my area, coverage sux bad for other providers. If they paid for your changeover charge would you switch?
serfboreds said:
True... may never happen, but would be nice to have if they start taking care of their business customers.
Do you guys ever think about changing to Sprint or other company? For my area, coverage sux bad for other providers. If they paid for your changeover charge would you switch?
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Sprint has horrible service in central ohio or I would definately consider it... esp for SERO.
True... may never happen, but would be nice to have if they start taking care of their business customers.
Do you guys ever think about changing to Sprint or other company? For my area, coverage sux bad for other providers. If they paid for your changeover charge would you switch?
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Click to collapse
HSDPA is GSM 3.5G data. Verizon is CDMA. You will never see HSDPA with Verizon. In the future, they're going LTE like AT&T, but you will never see HSDPA.
Hi !
I just bought an Optimus Chic from Bell in Canada for $250 Canuck. Anyone know how to unlock this thing for free or cheap ? (Yes, I've read all over and find only commercial unlockers who I'm not sure if I can trust.)
It's my first cellphone ever, despite that I've been an embedded Linux developer for the last 14 years, and built and programmed computers with the first generation microprocessors in the mid 1970's. Big LOL ! And yes, the touch interface is much better than a 110 baud ASR-33 teletype...
But it's not just a cellphone of course; all the features at this price point can make it compelling enough that even someone as thrifty/cheap as myself buy one. I hope to own and use the Chic for at least 5 years, but who knows.
I got the Chic, instead of the Optimus One from Telus because I DO hope to use this for many years, and the 5 megapixel cam resolution and higher video frame rate will IMO make it more usable over the years.
The DLNA feature also piqued my interest. I think this will allow more interesting connection capabilities to my TV XBMC computer. Just tried a DLNA browser on Ubuntu but haven't tried a connection yet.
My purchase decision of Chic over One was made despite that the One is a bit older and much more popular, at least so far. There seems to be virtually no development here on the Chic so far, not as compared to the One. Hopefully that will change. The hardware is almost identical so I can't imagine much would need changing.
Only real problem I've noted with the Chic so far is using the FM Radio now causes some strange problems requiring battery removal. Originally this didn't happen; perhaps something to do with station it's now stuck on. So I'm running an Internet Radio app now.
Perhaps some rearrangement of Optimus forums is in order due to all the variants out now or expected soon.
Looking forward to sharing further Chic info, as well as generic Optimus info. I'm considering becoming an Android developer...
Could you please test the touchscreen ? Do you experience something like this ? http://www.youtube.com/watch?v=sLEgJWIs3qA&feature=player_embedded
If you don't experience the same thing and the touchscreen is the same, maybe we'll need some parts of your kernel.
Congratulations for your first phone !
Hi badeaioan.
What app is that ? And can you describe what exactly the issue is ?
BTW, the video is upside down.
Cheers!
I think for the unlock, you need a code for that, which the carrier provides. I do not know whether those unlockers you found has the code or not. I haven't tried unlocking phones yet since I buy mine already open
Regarding the video, he's using a touchscreen tester app, but I don't know the exact name. He's trying to show you the bugs with the Optimus One's touchscreen (not responding at times, etc)
Anyway, can you try to reproduce the problems shown in the video if you have spare time? We would like to see if the O1's brother has the issue fixed, so maybe we could do something about our phones. Thanks in advance
Here's a 20 second video I made that shows the axis inverting:
http://www.youtube.com/watch?v=QHVSBDPWhQs
EDIT: The app im using is touch test
kpbotbot said:
I think for the unlock, you need a code for that, which the carrier provides. I do not know whether those unlockers you found has the code or not. I haven't tried unlocking phones yet since I buy mine already open
Regarding the video, he's using a touchscreen tester app, but I don't know the exact name. He's trying to show you the bugs with the Optimus One's touchscreen (not responding at times, etc)
Anyway, can you try to reproduce the problems shown in the video if you have spare time? We would like to see if the O1's brother has the issue fixed, so maybe we could do something about our phones. Thanks in advance
Here's a 20 second video I made that shows the axis inverting:
http://www.youtube.com/watch?v=QHVSBDPWhQs
EDIT: The app im using is touch test
Click to expand...
Click to collapse
LOL, haven't even tried multi-touch on my new phone until a few minutes ago; read about it years ago (on iPhone?) though.
I tried a few touch testing apps, and I'm afraid it seems to have the problem you speak of. With two fingers moving two balls, sometimes the X co-ordinate gets swapped on the balls, but not the Y co-ordinate. Weird !
This problem isn't related to the problem for which there's a new kernel to fix in the last few days, is it ? : http://forum.xda-developers.com/showthread.php?t=929941
Or that's just a 100% CPU usage bug ?
Nope. That kernel fixes only the 100% CPU usage bug. I'm contented with that, really. I just wanted to know if there was something we could do about those issues
Btw, thanks for testing it out
Optimus Chic Service Manual:
http://csmg.lgmobile.com:9002/swdata...2_LGDP_dll.zip
I've successfully unlocked my Chic for about $17 Canadian at http://www.fonesunlock.co.uk/ . They seem to have the best Internet reviews and I got my code within 24 hours, although sending a "hurry up please" email may have helped.
Prior to spending the $17 I spent much of a day trying to find some free way online to unlock, not so much for the $ savings, but more for the experience of learning more about this phone and unlocking etc.
I believe I've found that there is indeed some way a program on a PC connected via USB can unlock this phone. But AFAICT, this software is only sold with $200 or so of hardware, and that this is bought by commercial phone unlockers.
I've also found there is software for some phones that can determine an unlock code through breaking the code encryption, and at least one such package requires a modern video card for it's calculations. I guess the code would run for many hours at least to crack the code.
Once I got the APN setup for Wind/Rogers I am able to use this phone with a Wind SIM. 2g only, but that's all I get on the Wind phone since this is with a Rogers cell site near my home; presumably some Wind sites would give me 3g.
My original plan was to go with 7/11 Speakout (Rogers) for as little as $25 per year prepaid. And $10 a month for mobile browsing would make the bill $120 per year. But there are no 7/11s near Ottawa and equivalent Quickie store good2go wasn't as potentially cheap as $25 per year.
But I came to the conclusion that Bell/Telus network would cover me better in rural areas where I might and do drive.
So I figured Presidents Choice Mobile (on Bell/Telus network) for $100 per year prepaid would be good, and also a $10 per month browsing plan.
But now I've been reading that smartphones can easily "accidentally" use data and the resultant charges would quickly deplete a Pres Choice balance. I had some issues like this with my Nokia Nuron Wind Phone. At least once it even turned itself on for some reason. Don't like that given at home I'm "Wind Away" and get charged 10 cents every 50 kilobytes.
So I'm thinking now of going with PetroCan at as little as $75 a year, also with mobile browsing $10 per month. It's on Rogers, but I'll check out their service and see how well it suits me. People have been successful lately with mobile WAP browsing on PetroCan and Speakout.
And I'll likely end up with at least one extra Bell/Telus network SIM I could keep in car and use if needed, and as always, 911 is always available even if no SIM or balance on SIM.
So, in conclusion, (for now, LOL) current plan is to test both Presidents' Choice (Bell) and PetroCan (Rogers) and see how they compare.
Hi
First please pardon my english
I'm new in all these android things, and i'm interested in buying Evo view 4g because of it's price and all it's positive review
but since i live outside us/europe (FYI i live in indonesia) i wont be able to get sprint contract
there's this 1 negative review, i'll paste it here
IF YOU ARE NOT GOING TO SIGN UP FOR A TWO YEAR SPRINT PLAN READ THE NEXT PARAGRAPH !
If you intend to use this without connecting it to a Sprint Account there are some things you should consider before making this purchase:
1: You will NOT ever be able to update the Profile, Firmware or PRL of this device. This is very bad.
2: The Cellular network radios will always be on. They will create a SIGNIFICANT drain on your battery as they will be in constant scan mode unable to connect. There are ways around this. There is some software available on the Official Android Marketplace called "Network" that can take you to a page where you can modify the radio settings. It is not 100% reliable, and if you read through the comments on that Applications Review page you will see that it is not working for everyone. There are more permanent ways to deal with cell radios if you are willing and able to root your Evo View 4g. That is a complicated process and as of now many of the "fixes" for cell radios are PERMANENT meaning once you disable them , you can never get them back.
3: You are going to get nagged to death. Each time you boot the tablet you will be presented with a Sprint screen that urges you to activate the device. You will not be able to set your own homepage in the default browser, as, until you have activated the phone Sprint spams bloat at you instructing you to contact a Sprint Rep asap. This will happen during use as well, though it seems to happen randomly, and not very often, but it will happen if you do not disable the Radios.
4: Sprint will often interrupt whatever you are doing on the tablet to remind you that you have not activated it yet..........
5: The screen is not as sharp, vivid or responsive as that of the Best Buy Flyer.
This tablet may not "REQUIRE" a Sprint account for "use" but the features and functionality of this tablet are greatly lessened if you do not have a Sprint Account.
If you want to use this as a wifi only device this is a very poor choice of purchase. You are MUCH better off snagging a wifi only Flyer.
Bottom line the View / Flyer are great tablets, but, if you do not plan to sign up for a Sprint account this is NOT the right tablet for you. Sprint has purposefully built in crippling features to those who use it without a Sprint Account.
I am very sorry I purchased this. I really wish I had just gone with another Flyer.
I am pretty ticked off at the merchant too.......... Claiming that this does not "REQUIRE" a Sprint account to use is the same thing as saying that a Honda Civic does not "REQUIRE" headlights to drive.
Think this over very carefully...... The price really isn't that great.......
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because this 14th of march my friend who lives in US will come to indonesia, it's $100-$200 cheaper to buy in US than in indonesia, so i have less than 2 weeks to decide on what tablets to buy
in indonesia CDMA have better internet quality compared to GSM, that's why i'm considering view to be my 1st android tablet, since i can't use sprint service, i'll have to inject the tablet with indonesian CDMA provider, will i miss a lot of things like the review above stated? especially #1
1: You will NOT ever be able to update the Profile, Firmware or PRL of this device. This is very bad.
Thank you
Wow, that reviewer doesn't know a thing about the tablet. All of that is completely false. Pretty much everyone around here doesn't use the device on Sprint.
1. The firmware updates come from HTC via the internet. While Sprint has a hand in approving them, they don't actually send them out. I had no problems downloading, installing, and using the OTA Honeycomb update without any Sprint service. You don't need any PRL updates if you're not using it on Sprint.
2. You can easily turn the cellular radios off - it's called airplane mode. You can still use WiFi/Bluetooth/GPS in airplane mode. There are also other simple ways to deactivate them discussed in this thread.
3. When you boot up the tablet from being turned completely off, you get a prompt to activate it, which you can quickly dismiss. There are no other Sprint prompts at any time. There's no "nagging" whatsoever. And you can even get rid of that activation prompt with root or without root.
4. There are never any interruptions to activate the tablet after the first one when booting it up.
5. The screen is exactly the same as the screen on the Flyer.
Now, as far as being able to use it on an Indonesian CDMA provider, that's something I can't authoritatively give an answer on. In the U.S., it can be successfully flashed to be used on only one other CDMA carrier - Boost - and that's because Boost uses Sprint's network. I'd say there's a good chance you may not be able to use it with any Indonesian CDMA carrier, but I can't say for sure.
bsweetness said:
Wow, that reviewer doesn't know a thing about the tablet. All of that is completely false. Pretty much everyone around here doesn't use the device on Sprint.
1. The firmware updates come from HTC via the internet. While Sprint has a hand in approving them, they don't actually send them out. I had no problems downloading, installing, and using the OTA Honeycomb update without any Sprint service. You don't need any PRL updates if you're not using it on Sprint.
2. You can easily turn the cellular radios off - it's called airplane mode. You can still use WiFi/Bluetooth/GPS in airplane mode. There are also other simple ways to deactivate them discussed in this thread.
3. When you boot up the tablet from being turned completely off, you get a prompt to activate it, which you can quickly dismiss. There are no other Sprint prompts at any time. There's no "nagging" whatsoever. And you can even get rid of that activation prompt with root or without root.
4. There are never any interruptions to activate the tablet after the first one when booting it up.
5. The screen is exactly the same as the screen on the Flyer.
Now, as far as being able to use it on an Indonesian CDMA provider, that's something I can't authoritatively give an answer on. In the U.S., it can be successfully flashed to be used on only one other CDMA carrier - Boost - and that's because Boost uses Sprint's network. I'd say there's a good chance you may not be able to use it with any Indonesian CDMA carrier, but I can't say for sure.
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Click to collapse
wow thank you for the answer, i think i'll get this baby then
is the offer from amazon $289 the best offer atm in US? i'm planning on buying the stylus and screen guard also
when i tried to search in google about where to buy, all i got is reviews with no store that sells this product except for amazon, and yes i have no knowledge about international stores
One thing that kept me away from the view was the updates such as possible ICS will have to be pushed by sprint. I would assume just like a phone that the updates are controlled by the carrier and if they want you to have it. This alone makes the flyer a better deal in my opinion. This is am assumption of course. Also with out having a sim slot this becomes very limited on what carriers it can be used on. I know the flyer comes without sim access but the view is locked to sprint. The 32gb model looked very appealing at 250 but the negatives out weigh the positives.
Jjday7 said:
One thing that kept me away from the view was the updates such as possible ICS will have to be pushed by sprint. I would assume just like a phone that the updates are controlled by the carrier and if they want you to have it. This alone makes the flyer a better deal in my opinion. This is am assumption of course.
Click to expand...
Click to collapse
As I mentioned in my post, this isn't true. While Sprint does approve the updates, the updates are actually built and sent out by HTC. This is the case with Android phones as well - the manufacturers build and send out the updates with the carrier's approval. The carrier does not push them out. My View has never been activated on Sprint, and I received the OTA update to Honeycomb shortly after I purchased it. It all works via the internet and has nothing to do with cellular connectivity. You'll still get any and all official updates on the View even if it's never been activated with Sprint.
---------- Post added at 12:06 PM ---------- Previous post was at 11:59 AM ----------
callmeanoob said:
wow thank you for the answer, i think i'll get this baby then
is the offer from amazon $289 the best offer atm in US? i'm planning on buying the stylus and screen guard also
when i tried to search in google about where to buy, all i got is reviews with no store that sells this product except for amazon, and yes i have no knowledge about international stores
Click to expand...
Click to collapse
The lowest I can find for current prices via a quick search is $274.94 on eBay. It's been down as low as $239 brand new a few times over the past three months, so it will probably drop again. But if you're operating in a specific time frame for the purchase, that range seems to be what they're currently going for.
I have read a lot of threads while searching for a way to fully unlock my Titan II as a lot of people are trying to use their unlocked phones on other carriers. I too am one of those people and would like to officially start a bounty thread for the Titan II.
I know that DFT was the one who created it for the legendary HD2 which I am a proud owner of.
I would like to post a $50 bounty via paypal to the one who cracks the Titan II and adds the database for the HTC Connection Setup. I don't know if it can be ported over from the HD2, but it doesn't seem like it wouldn't be possible. Either that or any other way to unlock the apn settings for mms provisioning.
Please join me in my quest to fully unlocking this AMAZING device and proving that we don't need to be tied down by the chains of tyranny due to oversights by manufacturers, providers and software manufactures because WE THE PEOPLE are capable of standing on our own,
Who's With ME????
Thanks for getting the ball rolling. Some reason I feel like there are a good amount of people out there with HTC titan 2's (myself included), but there's no dev support for it really.
Many have said that it should be quite easy since other than the camera and addition of LTE, it's essentially very similar. But who knows, I'm not a developer,
carortruck80 said:
I have read a lot of threads while searching for a way to fully unlock my Titan II as a lot of people are trying to use their unlocked phones on other carriers. I too am one of those people and would like to officially start a bounty thread for the Titan II.
I know that DFT was the one who created it for the legendary HD2 which I am a proud owner of.
I would like to post a $50 bounty via paypal to the one who cracks the Titan II and adds the database for the HTC Connection Setup. I don't know if it can be ported over from the HD2, but it doesn't seem like it wouldn't be possible. Either that or any other way to unlock the apn settings for mms provisioning.
Please join me in my quest to fully unlocking this AMAZING device and proving that we don't need to be tied down by the chains of tyranny due to oversights by manufacturers, providers and software manufactures because WE THE PEOPLE are capable of standing on our own,
Who's With ME????
Click to expand...
Click to collapse
I understand your frustration; I really, really do but think about this; name me one Windows Phone that has followed the HTC Titan (Eternity) that has been successfully HSPL'd? Answer - None! There will never be another device manufactured like the HD2 and I fail to see the logic behind locking these devices down so tight there is no joy in owning a device which you're at the mercy of the WP Marketplace. All that said, development is dead for Windows Phone 7.x and like it or not while Windows Phone 8.x isn't perfect it is slowly grabbing traction with market share now at 5.6% and as of April has risen faster than Android. I have waffled back and forth as to try and sell my HSPL'd Titans while I can still get some value out of them or wait it out until Windows Phone 9 is released or abandon Windows Phone altogether. I bought my wife the HTC One (M7) and I guess I got lucky because it is one sweet piece of hardware and I bought the developer's edition and to help my wife learn the device I loaded Launcher 8 to give her the same start menu she was familiar with on the Titan. For the moment I'm eyeballing the Lumia 925 if it in fact pans out it's pentaband.
Fully support this bounty, but you're a little too late. It's all about wp8 now. No development is going to be done on a past device os. MMS is solved by the app SwapChat. No one picture texts.. just SC's
lp113 said:
Fully support this bounty, but you're a little too late. It's all about wp8 now. No development is going to be done on a past device os. MMS is solved by the app SwapChat. No one picture texts.. just SC's
Click to expand...
Click to collapse
I'm not familiar with that app but there is an alternative now for AT&T compatible radios, but you will need Nokia's Network Setup to make the manual edits. We had a solution in the past but discovered using Consumer Cellular gave us MMS but did not give us the ability to use cellular data completely unrestricted. You can uninstall HTC Connection Setup if you opt this route. Carortruck, it is doubtful there will be any further development of the Windows Phone 7.x platform with the exception of an update to 7.9. It is unclear what this update will entail though many who have responded to Microsoft asking for Bluetooth and Skype to run in background. There are quite a number of 3rd party apps that will run APIs of branded apps, my personal favorites are MetroTalk and MetroRadio and of course, Skype.
berrywr said:
I'm not familiar with that app but there is an alternative now for AT&T compatible radios, but you will need Nokia's Network Setup to make the manual edits. We had a solution in the past but discovered using Consumer Cellular gave us MMS but did not give us the ability to use cellular data completely unrestricted. You can uninstall HTC Connection Setup if you opt this route. Carortruck, it is doubtful there will be any further development of the Windows Phone 7.x platform with the exception of an update to 7.9. It is unclear what this update will entail though many who have responded to Microsoft asking for Bluetooth and Skype to run in background. There are quite a number of 3rd party apps that will run APIs of branded apps, my personal favorites are MetroTalk and MetroRadio and of course, Skype.
Click to expand...
Click to collapse
I have tried to find a way to install nokia's connection setup but am unable to figure out how to spoof the marketplace to let me download it. On my hd2, I also used consumer cellular and know that trick, but the htc connection setup on the titan 2 only has at&t in the database. I was thinking of developer unlock to sideload a registry editor or load an xml file that would have the settings in it, but it seems like there is an easier way.
I have switched back to my gs2 even though I LOVE the way the windows phone feels. It's so stable and smooth, but I am at a crossroads here. I can live without tethering and want not.
As far as api's, I use graffiti radio for my Pandora. I really just want my mms unlocked.
hi i just talked to cotulla, he doesnt have the htc titan 2 he says if we send him one he will work on it he says it should be almost tha same as the titan, so is doable, i can send the device to him i can donate also to make this happen
elmanortega said:
hi i just talked to cotulla, he doesnt have the htc titan 2 he says if we send him one he will work on it he says it should be almost tha same as the titan, so is doable, i can send the device to him i can donate also to make this happen
Click to expand...
Click to collapse
I am totally willing to send him my titan 2 and throw some bounty into it. if you could have him private message me, that would be awesome!
carortruck80 said:
I am totally willing to send him my titan 2 and throw some bounty into it. if you could have him private message me, that would be awesome!
Click to expand...
Click to collapse
ok im on it right now ill let you know soon
i know for sure that he doesnt have the next
titan 1 stuck in 2.05
titan 2
windows phone 8 device
thats why there is no fixt or hspl cause he cant buy them all
carortruck80 said:
I have tried to find a way to install nokia's connection setup but am unable to figure out how to spoof the marketplace to let me download it. On my hd2, I also used consumer cellular and know that trick, but the htc connection setup on the titan 2 only has at&t in the database. I was thinking of developer unlock to sideload a registry editor or load an xml file that would have the settings in it, but it seems like there is an easier way.
I have switched back to my gs2 even though I LOVE the way the windows phone feels. It's so stable and smooth, but I am at a crossroads here. I can live without tethering and want not.
As far as api's, I use graffiti radio for my Pandora. I really just want my mms unlocked.
Click to expand...
Click to collapse
I want you to open the APN settings inside your settings...and simply add "att.mvno" on the APN line....everything else is blank! Continue to use Consumer Cellular. The downside is these settings will disable mobile data to Bing and Map Search. Registry Editor won't help you here. Being that you have the Titan II it is not possible to install the Nokia Network Setup app which the HTC Connection Setup is not required but HTCCS will work as long as you configure your settings properly.
berrywr said:
I want you to open the APN settings inside your settings...and simply add "att.mvno" on the APN line....everything else is blank! Continue to use Consumer Cellular. The downside is these settings will disable mobile data to Bing and Map Search. Registry Editor won't help you here. Being that you have the Titan II it is not possible to install the Nokia Network Setup app which the HTC Connection Setup is not required but HTCCS will work as long as you configure your settings properly.
Click to expand...
Click to collapse
That's just the problem....there are no other carriers in the database other than at&t! I know consumer cellular works but as stated, it's not in the HTC Connection Setup database
Hey did anything ever end up happening with this project?
Sparrow40k said:
Hey did anything ever end up happening with this project?
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Click to collapse
The HTC Titan I (Eternity - PI39100) was the last of any of the Windows Phone 7.x devices to be developer-interop unlocked and even during their development the bootloaders changed making near the end of production many of these devices unable to be unlocked other than subsidy (carrier) unlocked. I'm torn between staying with WP8 and buying the Lumia 1520 or going over to the dark side and buying the HTC One M7 or M8 so I remain with my devices for the time being realizing they're likely to become worthless before I once and for all sell them. I continue to own a HD2 that I stuck a 64 gig card in running NativeSD; we'll never see another device like that one, what a shame.