ActiveSync question - HTC Aria Q&A, Help & Troubleshooting

I was wondering if HTC's implementation of Exchange ActiveSync is any different from ActiveSync on phones with plain old, unskinned Android.
I ask this because when we had a Moto Droid to test at work a few months ago, I was able to setup ActiveSync without issue. On my Aria, however, using the same settings just doesn't work. I've verified the settings from a previous document I had created, and I'm fairly certain no changes have been made on the mail server side of the equation.
Any thoughts on the matter?
Thanks,
Jim

jymkata said:
I was wondering if HTC's implementation of Exchange ActiveSync is any different from ActiveSync on phones with plain old, unskinned Android.
I ask this because when we had a Moto Droid to test at work a few months ago, I was able to setup ActiveSync without issue. On my Aria, however, using the same settings just doesn't work. I've verified the settings from a previous document I had created, and I'm fairly certain no changes have been made on the mail server side of the equation.
Any thoughts on the matter?
Thanks,
Jim
Click to expand...
Click to collapse
I can't speak from the Moto Droid side, but I came from 3 different Windows Mobile phones (HTC Tilt, BJII and Samsung Jack) and setting up Exchange ActiveSync on my HTC Aria was just as easy and painless is it was in Windows Mobile.
What kind of issue are you having with the Aria?
Regards,
Tom

Here's the error:
Error
Authentication failed. Please verify username and/or password
Click to expand...
Click to collapse
And yes, I've verified the info entered is correct.
I tried Touchdown and it works, but I do not like the interface.

Related

XDAII Blackberry desktop software? Anybody have it?

Hi,
I'm trying to get the Blackberry software working with my Blue Angel. I've got the right (O2 WWE) version of the handheld software, but it appears that I still need the desktop software for most configuration.
Can somebody please either post it, or post a link to where it can be downloaded?
Thanks in advance!
Found it... but still can't make it work...
There doesn't seem to be any way (at least thru the UI) to change any of t the settings and redirect to a different service provider...
I really hope I'm not stuck until Cingular gets its act together...
I guess we'll have to wait and see
cingular has given you a SEVEN client therefore I doubt that there will be blackberry software for the SX66 unless RIM releases PPC software that they sell. the SEVEN client has NOT worked for me (dont know why, but I continue to experiment). Since Cingular has pulled the SX66 from the shelves, and they dont seem to have another PPC phone out there on the market, I doubt we will be seeing blackberry licensed software from them.
I've got the SEVEN software working...
... but it sucks.
Unless your company buys the separate corporate ("blackberry-wannabe") service, you are forced to have the client software running on a desktop PC (either behind the firewall or with VPN) or pursue a "connection sharing" approach with somebody whose PC is behind the firewall.
For someone like me, who is the only user of this device / service at my company (everybody else has blackberries), I'm screwed the second I shut my laptop down.
Other things I hate about the SEVEN software:
- You are limited to a maximum of 3 days of mail history and only 75 mail messages. As I receive typically 100+ emails a day at work, I never have everything I need with me
- Calendar Sync is a JOKE. SEVEN runs a completely separate calendar program (doesn't sync with your ActiveSync calendar). I see absolutely no reason why I should have to look at two different calendars to keep my schedule straight on my PPC. Just plain dumb approach
I would be HAPPY TO PAY FOR THE BLACKBERRY SOFTWARE... Just wish they'd give us users a freakin' chance!
< End Rant >
Hopefully someone will come out with software, either blackberry (legal) or cracked (illegal?). I tried seven, not very useful to me, I deleted it from my PDA - just took up space.
Try:
ftp://ftp.xda-developers.com/BlueAn...PocketPC_TMO_Austria_Germany_Load_Working.cab
It's in German but it loads and works. I believe you need your PIN/IMEI registered in RIM's Network.
TBESAdmin said:
Try:
ftp://ftp.xda-developers.com/BlueAn...PocketPC_TMO_Austria_Germany_Load_Working.cab
It's in German but it loads and works. I believe you need your PIN/IMEI registered in RIM's Network.
Click to expand...
Click to collapse
I get access denied message when trying above link?
sorry forgot the login info:
ftp://xda:[email protected]_TMO_Austria_Germany_Load_Working.cab
If you are *not* registered for the service via your ISP with Blackberry, even if you get it working you will be kicked. They check for IMEIs & PINs that do not correspond with registered (with them) devices & periodically (1x per month) drop those that aren't...
Unless your company buys the separate corporate ("blackberry-wannabe") service, you are forced to have the client software running on a desktop PC (either behind the firewall or with VPN) or pursue a "connection sharing" approach with somebody whose PC is behind the firewall.
Click to expand...
Click to collapse
"If" your company has a BES server, then properly configured XDA BB will work properly
Not as good as an actual BB but instant emails is nirvana

[Q] dead exchange mail

up to now I used 'https://mail.domain.com' for outlook exchange mail but last week due to upgrades OWA access has been changed to 'https://mail.domain.com:12345/'. Surprisingly, when I tried to modify this on my HD2, the phone just ignores ':12345' so I cannot access mail. Can't find a solution. Anybody out there had the same problem and solved it? thanks.
Get them to change it back to 443
I can't guarantee it will work but you can make the change stick by editing the registry directly. Search your registry for mail.domain.com and add the port number there. I know it saves the data and it shows up in my Outlook Mail settings. I know it stops my mail from synching. I am not, however, going to change the port number on my exchange server to see it it will actually synch...
tks guys
cant do that xaccers.
AA, what you say sounds good. Whereabouts could that registry be? Im not so used to messing up with registries. Any info will help
Just search the registry for your mail.domain.com, it's the only entry.
just did it and now the number sticks but still wont work. I t just says 'connecting..' but does not. same as before
That's interesting. It sees the change and tries to use it but is unable to parse the difference.
For those not understanding the issue the ":12345" after the https://mail.mydomain.com is changing the port that the https protocol uses from the usual 443 to 12345. Normally, his HD2 requests service from the 443 port on his Exchange server and it works fine. His admin has changed the service port on the Exchange server to 12345 probably as a means of "hiding" his server, (security by anonymity isn't very good security btw). The unfortunate thing is the his HD2 is unaware of the ability to specify a different port in a URL so it attempts to create a connection to the literal URL instead of changing the service port in the request itself. DOH!
Sorry to tell you this mate, but it's a known issue that you can't change the port number that is used by exchange services in windows mobile. I'm guessing that you have web access with the owa.website so you're stuck with using that.
just made my day. sad to hear that.
have been searching for days now and could not find the answer, so that's it.
not even htc hotline nor my administrator, who told me that before changing the owa access they had tested with iphones and other with android and working perfectly. so now I have a brand new hd2 and have to access my mail via owa which I guess you will agree with me that is a bit messy/slow. nobody has heard of any update by changing rom or else??
javibuzon said:
just made my day. sad to hear that.
have been searching for days now and could not find the answer, so that's it.
not even htc hotline nor my administrator, who told me that before changing the owa access they had tested with iphones and other with android and working perfectly. so now I have a brand new hd2 and have to access my mail via owa which I guess you will agree with me that is a bit messy/slow. nobody has heard of any update by changing rom or else??
Click to expand...
Click to collapse
I've actually got the latest official ROM on my phone and there's still no extra settings anywhere that allow you to specify a port.
thanks John and have you heard anything abt the possibility of android on this phone?
javibuzon said:
thanks John and have you heard anything abt the possibility of android on this phone?
Click to expand...
Click to collapse
The beauty of Android is that you can dump the system apps (such as the default email app) and just download a new one from the market.
The email app that I use is the one that was supplied with HTC Sense, and that doesn't seem to have anywhere to enter a port number, but it may work with the port number specified in the server URL - I don't know.
Do some reading up and see if you can find an Android email app that allows you to use a custom port. All I can say for sure is that the one I've got on mine is at least as capable as the standard email app on WM.

Techie Questions

Hi guys,
Just got my Mozart yesterday and trying to get it to work with my work network.
Questions as follows:
A)- Anyone managed to configure and gain access to their own private APN? - I've entered the settings into mobile network options but it doesn't see it.
B)- How is one supposed to go about installing security certificates (for the likes of exchange)?
thanks in advance for any suggestions.
Just been on the phone to orange
Answer to A is that these devices will only connect using CHAP authentication (instead of the PAP standard the previous WM devices used to connect with!) - Fed this back to orange as an issue.
Just need to sort out the certificates problem now!
Get yourself a 3rd party certificate from GoDaddy. only £50 for a multiple site licence for a year! Then you won't need to install your locally signed certificate
thanks for the input mate.
Orange recommended emailing the certificates to myself (The test hotmail Live account) - gunna try that first once I sort all the proxy crap out lol
B) emailing worked for me, I actually followed the instruction in this post
http://forum.xda-developers.com/showpost.php?p=8929240&postcount=4
Yep. E-mail certificate, install. Make sure you reboot phone.
yeah that worked for me 2 - thanks guys.
I emailed the certificates to the hotmail live account and just installed them from there. Exchange then sync'd up fine.
i can't believe though that microsoft have launched WP7 without MS Office Communicator! - I tried to download it but can't find it in the app store....
Just makes me wonder how the heck we are going to deploy these devices with all these limitations.... i.e. No PAP support, no communicator, no business applications (without market place!) - means for businesses the HD2 and Touch Pro2 devices are still more suited.
I hope Microsoft don't make too many concessions for the consumer market leaving all us business users behind....heres looking forward to Chassis 2 development starting, and a decent device management solution....

[Q] Aria requirements.

I am looking for a Smartphone with a particular form factor, the form factor is shared by the P3600, the Aria & the HD Mini. I have the 3600 but it is time to upgrade
I’ll be honest I’d rather get a HD Mini than an Aria, but I want to stick with Tel$tra and Next G is on 850 Mhtz,
So Aria it is.
Now looking at the ups and downs of this proposition it looks like it will do everything I want out of the box (Give or take a bit) the only concern is the ability to run apps from the SD which doesn’t appear to be available until upgrading to 2.2.
If I want the phone unlocked and free to do as I say, I obviously can’t go downloading a carrier specific Rom, so need either a factory default or Home baked number.
So… What Android 2.2 ROM is available that is as close to the Unlocked factory default as possible? Or can you download the Unlocked Factory Default from HTC direct (I have tried and failed)
You're looking for gene Poole's liberated 2.2.2 or attn1 fr008.
Sent from my Liberty using XDA App
mtnlion said:
You're looking for gene Poole's liberated 2.2.2 or attn1 fr008.
Click to expand...
Click to collapse
+1
You want Gene Poole's Liberated 2.2.2
Also, how and where are you getting your phone?
Most of us (it seems) in this forum got our phones when they were running 2.1 and we were able to easily root them with unrevoked. People who have gotten the Gratia or warranty replacements recently with the official 2.2 system in place have not been able to root.
FALCON-LORD said:
I am looking for a Smartphone with a particular form factor, the form factor is shared by the P3600, the Aria & the HD Mini. I have the 3600 but it is time to upgrade
I’ll be honest I’d rather get a HD Mini than an Aria, but I want to stick with Tel$tra and Next G is on 850 Mhtz,
So Aria it is.
Now looking at the ups and downs of this proposition it looks like it will do everything I want out of the box (Give or take a bit) the only concern is the ability to run apps from the SD which doesn’t appear to be available until upgrading to 2.2.
If I want the phone unlocked and free to do as I say, I obviously can’t go downloading a carrier specific Rom, so need either a factory default or Home baked number.
So… What Android 2.2 ROM is available that is as close to the Unlocked factory default as possible? Or can you download the Unlocked Factory Default from HTC direct (I have tried and failed)
Click to expand...
Click to collapse
Thanks for that mtnlion. I thought this was my last hurdle but then I considered the implications of syncing outlook contacts and calendars… It appears that you need a third part application to do that. FFS why can’t someone port WM6.5 to the Aria HW? It would make life so much easier.
Is it time for me to start learning to cook ROMs?
Thanks for the update stoneship. So it isn’t all as easy as it seems on the surface. SOD…
Maybe I just have to cross my fingers and hope that HTC keeps supporting the small form factor and wait for there next round of releases, and hope something fits.
I haven't used it in quite awhile but I'm pretty sure the HTC sync software will sync outlook and calendar when you plug in your phone.and there are apps on the market also.
Sent from my Liberty using XDA App
Thanks again mtnlion, but this still leaves me with the issue highlighted by stone ship that some systems won’t let you root break them and put on non official ROM images. The Aria as a solution is so close I can taste it… But I am just not confident it is going to be without issues.
Ahhh Screw it… I have bought one… How much trouble can it be???
Well... after rereading your post it seems that you may not be aware of this.
The phone you purchased will most likely (if new) come with software preinstalled from the factory that will prohibit you from rooting it via software methods.
You will need to send the phone to someone else to downgrade it for you. Then you can root it and install the software above.
Hope that made sense, I'm running on fumes... :-/
FALCON-LORD said:
Ahhh Screw it… I have bought one… How much trouble can it be???
Click to expand...
Click to collapse
Cross your fingers that you got one with 2.1 on it so you can root it easily. If not I can point you to someone who can s-off it for you.
The Aria is a great little phone and once you get things sorted out I think you will find you can do what you need with it. Syncing outlook contacts and calendars should not be an issue either through activesync or HTC sync regardless of official or cooked rom.
You say Active sync or HTC sync??? Does that mean that M$ Active sync can sync with an Android device? That would be weird.
The device is advertised as unlocked and 2.1 As long as it is unlocked then I am good even if it is 2.2 I don’t expect to need it rooted in the immediate term, though I do expect I am going to have to hack around a little to get the Audio on my Cardo Scala headset sorted (it doesn’t support A2DP) so I may be eating those words in short order.
Though in the words of the great tosser Jeremy Clarkson… “How Hard can it be?”
Seeing I am asking these questions I may as well outline the Bluetooth issue I have and see if any one can shed any light on the Android solution.
As I said in my previous post my Bluetooth headset doesn’t support A2DP, so to get music playing on it (or get GPS spoken directions) I need to perform a couple of hacks
The first one is to combine the stereo channels so on my Windows mobile I do this by applying the following to the registry.
[HKEY_LOCAL_MACHINE\Software\Microsoft\Bluetooth\A2DP\Settings]
"UseJointStereo"=dword:00000001
The second (And more important) is to change the Bluetooth channel behavior which is done by making the voice command attribute do nothing (remove the path of the executable) and keeping the channel open for an indefinite amount of time (VoiceCmdDuration being a large number)
[HKEY_LOCAL_MACHINE\SOFTWARE\OEM\VoiceCommand]
"LaunchApEnable"=dWord:1
"VoiceCmdDuration"=dWord:15180
So… In Android, what files do I need to tweak, and how do I need to tweak them to achieve the same results?
Thanks
Well I now have my aria in my greasy little hands, and for better or worse… It has 2.2 loaded.
Starting to sort my way through the maze of setup now…
Patience.
Sent from my Liberty using XDA App
The Limitations of Android are really annoying. (Unrooted)
I can’t Leave the device Synchronizing and also copy files back and forth (I Can in WM5)
I can’t copy files directly to the device only to the SD Card (I Can in WM5)
I can’t access the SD card from the device while I am accessing it from the PC (I Can in WM5)
I can’t edit configuration files to alter how it interacts with things such as Bluetooth (I Can in WM5)
I can’t store resources such as ringtones on the device, only on the SD card (I Can in WM5)
I can’t control the phone from my desktop computer such as MyMobiler (I Can in WM5)
And these are just the limitations I have found in 3 days when comparing it to a 6 year old Operating system.
And because it came pre installed with 2.2 I can’t root it…
It really appears that if it isn’t rooted it is pretty F#$ked.
Android is not really designed to be synchronized over USB. Yes, you can do it, and HTC makes a program for it specifically, but I suggest abandoning that habit and getting used to wireless syncing instead. The only reason I ever connect my phone to a computer is to copy a file, and even then I sometimes choose to do it with Dropbox instead, or send the link to the phone through ChromeToPhone.
Even if you don't want to use Google Calendar/Contacts as your primary calendar/contacts manager, you should be able to set up Outlook on your computer to synchronize with them. I don't personally use Outlook so I can't say what the best method for doing this is, but perhaps someone else can chime in with a suggestion.
As for the SD card, I don't think there is really any significant disadvantage to storing files on the SD card. Assuming you just leave your SD card in the phone, what's the difference? Some Android phones do have internal memory you can use for copying files to though.
As for the bluetooth issue, yes, that sucks. Good luck finding a solution for that if one exists.
Well An Update…
My Blutooth issues are managed by this app
https://market.android.com/details?id=com.bedoig.BTmono_Donate&feature=search_result
It is O.K. But does have a nasty habit of rebooting the device if you don’t shut it down properly before disconnecting the bluetooth connection.
It still doesn’t allow me to initiate actions from the headset other than picking up calls, but at the end of the day this is all I require.
After my torrent of negatives I have found a few starters for what Android is doing better…
When you mount the SD card to the computer it is fully available, you can read & edit files not just copy to and from (I Can’t in WM5)
Once you throw a file manager on the device it browses UNC paths well
Though It does appear I am getting some really weird $hit happening with my Outlook calendars.
And I have noted that I can’t have different screen timeout behavior dependent on weather it is plugged in or not.
If I could have the best of WM, and the best of Droid, I would be a happy little camper.

Nokia lumia changing sync relationship

hey guys im trying to change the sync relationship but it doesnt do anything, ive forgot the device rest the device and still no luck if someone could point out what im doing wrong please guys really want to use the wireless sync function but it wont let me because my relationship is set as guest in zune please ......
pleaseeeeeeeeeeee
bump
bump
Was this ever resolved? I too am having this exact issue. This is my third Windows Phone device, but the first to have this problem. It has no issues connecting to the Zune software. I am also able to dev unlock it. But it will not let me change from guest.
NVM - Found the solution in another thread. Thanks!
ddrizel said:
But the brief mention of remote drives above lead me to the solution. I do have a network drive, but it was connected just fine, so I didn't think anything of it.
But then I remembered that I used to have another hard drive in this machine way back when I first setup the Zune software, and I set my Pictures in the Zune software to come off that drive. It was V:\images, but without that hard drive in my computer now, there is no V: drive. The problem is that the Zune software seems to break in a rather unpredictable way when one of the paths for your collection libraries isn't valid. The larger problem is that from the Settings->Software->Collection screen, there's actually no indication that there are any problems. It's a silent failure occuring somewhere in the Zune software that leads to this nasty behavior of being stuck in Guest mode. Worse is that if you try to remove the offending entry, but don't add a new one, and just click OK back through the windows without looking too closely, the Zune software doesn't make any changes. If you don't provide a valid path to replace the invalid one that it had, it just leaves things as they were before you removed the bad entry.
So, I removed the entry that I knew was bad (even though the Zune software wasn't complaining about it), and added a new entry that I knew was good. I clicked OK back out through the windows, then clicked on that "change sync relationship" button again, and followed the steps, and BAM! No more guest relationship!
Just to test it out (because I am a tester after all) I "forgot" the device in the software, messed up my library locations again with a temporary mapped network drive, and replicated the bad behavior and the fix again.
Click to expand...
Click to collapse
Is this for just for wireless syncing or with cable also?
Sent from my Nexus S using XDA App
The relationship applies to both. Either the device is a guest or it is not - regardless of how you choose to connect it.

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