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hi all
please i have problem ,the is not network in my phone (no signal)
am change the mobile but the same problem, am try to use manual search for network when i find it n try to connecte to it , its say u can not register to this network, and am type the secret code in virgin mobile which show me to which network am connect its say you r not rigester to network
any one have experiance in this type of problem?where is the problem exactlly in my sime card or in the network comapny (virgin)
regards
peo306 said:
hi all
please i have problem ,the is not network in my phone (no signal)
am change the mobile but the same problem, am try to use manual search for network when i find it n try to connecte to it , its say u can not register to this network, and am type the secret code in virgin mobile which show me to which network am connect its say you r not rigester to network
any one have experiance in this type of problem?where is the problem exactlly in my sime card or in the network comapny (virgin)
regards
Click to expand...
Click to collapse
1. Has this situation been occuring since the beginning? I mean , have you ever connected to the network?
2. Is your phone simlocked? If not , I'd suggest you to check if another sim card (preferably another company) works properly. If works , try changing the sim card first.
No Network
Hi,
Im also struggling with the same problem, its most frustrating being without the fundamental function of a mobile phone. Im on O2. It all started when 2.1 updated on my X10, since then my phone doesnt connect to O2 network.
Ive tried removing the sim, cleaning etc. then putting back in.
Tried swapping my sim with a friend (same network), no problem with the sim.
Just tried re-booting my phone (re-updating), no joy.
The last resort i guess before sending it in to O2 is to throw out of the window?
Any ideas?
Thanks
p.s. new HD camera does nothing but 'force close'.
thx for replay
my phone unlocked n and am try another simcard with another company its woks n am check my sim card in another phone its not work
first am got update (change region nomber method) befor 4 days ago n its work with me after update without problem but yesterday am not there is no network
i feel like my sim card banned from virign network so i don't know where is the problem in my sime card or in virgin network but am not feel i have problem in my phone coz its work with another sim card n my sim not work in another phone.
nomis26 said:
Hi,
Im also struggling with the same problem, its most frustrating being without the fundamental function of a mobile phone. Im on O2. It all started when 2.1 updated on my X10, since then my phone doesnt connect to O2 network.
Ive tried removing the sim, cleaning etc. then putting back in.
Tried swapping my sim with a friend (same network), no problem with the sim.
Just tried re-booting my phone (re-updating), no joy.
The last resort i guess before sending it in to O2 is to throw out of the window?
Any ideas?
Thanks
p.s. new HD camera does nothing but 'force close'.
Click to expand...
Click to collapse
Have you checked the APN settings?
Tony_C said:
Have you checked the APN settings?
Click to expand...
Click to collapse
ANP setting concerning when u don't have 3G connections not the main signale
up.....up.....up
peo306 said:
thx for replay
my phone unlocked n and am try another simcard with another company its woks n am check my sim card in another phone its not work
first am got update (change region nomber method) befor 4 days ago n its work with me after update without problem but yesterday am not there is no network
i feel like my sim card banned from virign network so i don't know where is the problem in my sime card or in virgin network but am not feel i have problem in my phone coz its work with another sim card n my sim not work in another phone.
Click to expand...
Click to collapse
I remember somebody had problems with new iPhone and old original ATT SIM-cards. ATT just gave a new SIM-card - it was a kind of incompability. Maybe you should go to Virgin tech guys and ask them to fix the problem.
I have strange thing with my phone when it was locked - I used old proxy-SIM and it worked fine with 1.6, but after I flashed it up to 2.1 it worked around 16 hours and eventually told me that there is no service - just like yours. Nobody had similar experience, but look like strange things are possible with those really smart phones. After unlocking - no problems for now.
Che Kirila said:
I remember somebody had problems with new iPhone and old original ATT SIM-cards. ATT just gave a new SIM-card - it was a kind of incompability. Maybe you should go to Virgin tech guys and ask them to fix the problem.
I have strange thing with my phone when it was locked - I used old proxy-SIM and it worked fine with 1.6, but after I flashed it up to 2.1 it worked around 16 hours and eventually told me that there is no service - just like yours. Nobody had similar experience, but look like strange things are possible with those really smart phones. After unlocking - no problems for now.
Click to expand...
Click to collapse
me too i think i have problem with my sim card, am already contacted the service clients but not solution till now !!!!!
i think after update, x10 will made variation of m-voltage which supported to sim cards, so directly burned( if the variation of voltage related with used area of sim-cards ,that's depends on our operators)
peo306 said:
me too i think i have problem with my sim card, am already contacted the service clients but not solution till now !!!!!
i think after update, x10 will made variation of m-voltage which supported to sim cards, so directly burned( if the variation of voltage related with used area of sim-cards ,that's depends on our operators)
Click to expand...
Click to collapse
I don't think, the X10 can damage SIM-card since SE always targets world market and takes in attention any regional differences. Virgin is not a real carrier, it is a mobile virtual network operator (MVNO) and uses Orange network as an underlying carrier. The last resort is to claim that you lost you phone (with the SIM card, of course) and ask for replacement. They can charge you (I used to pay $25 for T-Mobile USA in the nearest dealer shop, but didn't do any research since I needed the phone badly).
There is another possibility - as I know, ATT automatically changes the plan for their subscribers to a data-plan that is obviously more expensive as they recognize the new phone as a smartphone. It is weird practice, but see - it is possible, so be sure what's going on with your carrier.
please help me with network problem
i was trying different roms to flash, it was not good enough for me after with recovery i restore my backup original rom but no network, no signal, the sam problem with other roms, i changed sim cards as well no signal, when i make phone call there is a message ( CALL NOT SENT, PLEASE DIAL AN EMERGENCY NUMBER)
PLEASE HELP ME TO BRING BACK MY PHONE
i think you restore you old rom with wrong Baseband so try to search in xda you find which is the match baseband to ur old rom thats all
i bought a new in the box samsung vibrant off craigslist to use on simple mobile, i unlocked the vibrant it works on both at&t and H20 but not t-mobile or simple mobile. anyone out there have a solution i can't call t-mobile since i am not an account holder and advice would be appreciated
bad simcard or if the phone is registered on diferent carrier put timobile sim card and try to unlock your phone with it
its not the sim card it works fine in my mytouch 4g with simple mobile, the sim is not blocked i believe the phone must be block from system by imei
put the simcard in and unlock the phone again ! ! duhh
???????
bartek25 said:
put the simcard in and unlock the phone again ! ! duhh
Click to expand...
Click to collapse
sarcasim is a good thing but maybe you aren't comprehending what i am saying duhh!!
i own NSPRO box and have unlocked the galaxy S phones quite frequently, the phone is sim unlocked for any sim card or gsm carrier, what i am saying has nothing to do with unlocking with the sim card in( which i tried for ****s and giggles). the problem is the vibrant is not recognized on the network , i have tried my sim and several other t-mobile sims the phone doedn't receive signal on t-mobile network or simple mobile( which is a NVO of t-mobile)so what i am asking is does t-mobile block imei's from their network and is their a solution other then changing imei of the phone which i do not wish to do although i can change imei i will not since it is illegal.
the problem
let me clarify it actually says on the screen
"not registered on network"
anyway to register it on system???
its unlocked and works on at&t, h2o and all other gsm carriers except t-mobile and simple mobile
clone another imei, that will solve this problem, There is an app that allows you to give you a new I D # to your phone
I am same problem here everytime try to make call it says "Not Registered on the Network", SIM card works fine on different phone, also other SIM when inserted on Vibrant gives same message.
Under Settings> Wireless> Mobile network settings does not allow access...
Can someone help resolve this situation.
Thanks,
I am also
having the same problem. I purchased a used Vibrant from my friend whom defaulted on his bill so he sold his phone to me. When I attempt to use the T Mobile prepaid SIM or a regular T Mobile SIM it will not allow me to connect to the network. It stays on (Searching) or (No Service) but the date and time updates so I know it is connecting, just not able to use the network. Is there anyway to get around this problem or do I need to root and unlock to go to another carrier?
Hi guys I am having similar issue, please help
I was using bionix 1.3.1 by team whiskey, whats your advice do I change to ICS, will that solve the problem or simple radio upgrade will solve the matter? I have gone through several sites and found that this problem is with many android mobiles since last 2-3 years. Is there no solution to this yet! I have tried Airplane mode, removing battery, downloading autocut and all those basic methods but to no help ...
I have the same problem, did anybody find a solution?
I tried everything, flashed to stock, GB, ICS, JB.
My phone is unlocked and it only works on AT&T, the sim card is good, as I'm using it on my backup phone.
alberto02005 said:
I have the same problem, did anybody find a solution?
I tried everything, flashed to stock, GB, ICS, JB.
My phone is unlocked and it only works on AT&T, the sim card is good, as I'm using it on my backup phone.
Click to expand...
Click to collapse
So you have a T-Mobile sim that won't work on a vibrant?
???
samsgun357 said:
So you have a T-Mobile sim that won't work on a vibrant?
???
Click to expand...
Click to collapse
Same here. This all happened when I let my friend borrow my phone to put his SIM on it. It was a prepaid Simple Mobile SIM. It didn't work but after I went to put my SIM card back into my Vibrant, the phone never got service.
Funny thing is, my SIM works on one of my older phones, so I know the SIM still works, but my Vibe gets messages like "out of service" and "not registered on network" even through it still has some bars.
I think the problems relates to this thread: http://forum.xda-developers.com/showthread.php?p=37703090#post37703090
Somehow the bands on your device is messed up so you never get a signal. Not sure how to fix it but any solutions would be great.
Hi guys, I've just got my replacement SIM card today but there is no signal for the SIM on my Galaxy SII Gingerbread 2.3.3. I popped the SIM into my old Nokia phone and it is working fine so I'm pretty sure it's not the SIM. I googled and looked around the forum but found no solution. Already message the carrier and they say the phone is not barred while the SIM is working fine on my old Nokia phone.
In the "About phone/Status" the phone number is unknown, network is O2 UK, signal strength is ok, mobile network type is "HSDPA", service state is out of service. IMEI number is normal. When I dial any number it says "mobile network not available".
If this thread existed before, I really apologize for making a new one. Any help is really appreciated
Have you entered the network details in the phones settings ??
jje
Where'd you get the phone? Sounds like it's a SIM-locked phone...
JJEgan said:
Have you entered the network details in the phones settings ??
I believe you're referring to the 3g network? If so then my problem lies in calling and texting itself. There is no network signal as there is only a circle with cross. If not, how do you enter the network detail
jje
Click to expand...
Click to collapse
ctomgee said:
Where'd you get the phone? Sounds like it's a SIM-locked phone...
Click to expand...
Click to collapse
This phone is an international version I got from my home country Vietnam and it's already unlocked. I was using UK SIM fine until the December holiday. After I returned from Vietnam, the SIM stopped working and I ordered a replacement. Can flashing new kernel affect this cuz I tried some new one during the holiday? The IMEI is still normal though, I checked
i have a problem ...
with miui or wiui , my debit of 3G is bad. I download at 20 ko... with official rom i download a 300 ko ...
why ?
tks
tukumalu said:
This phone is an international version I got from my home country Vietnam and it's already unlocked. I was using UK SIM fine until the December holiday. After I returned from Vietnam, the SIM stopped working and I ordered a replacement. Can flashing new kernel affect this cuz I tried some new one during the holiday? The IMEI is still normal though, I checked
Click to expand...
Click to collapse
Have you tried the SIM in another phone? Or a different SIM in this phone? Could be either the SIM card is bad (which the replacement SIM will fix), or the SIM card slot on the phone went bad (which the replacement SIM WON'T fix).
thom_484 said:
i have a problem ...
with miui or wiui , my debit of 3G is bad. I download at 20 ko... with official rom i download a 300 ko ...
why ?
tks
Click to expand...
Click to collapse
Kind of rude to hijack someone else's thread... But I'll answer anyways. My guess is that your official ROM has modems more suited for your country and carrier, and MIUI (or WIUI - never heard of this one) doesn't. You can probably fix with flashing a different modem. But I can't tell you which modem to try.
I have always try e few modem and it's doesn't work .
thom_484 said:
I have always try e few modem and it's doesn't work .
Click to expand...
Click to collapse
Try some more. I doubt you've tried them all. Maybe some kind soul who is also on your carrier (which you have displayed on your profile as Orange) in your location (also in your profile as France) can tell you which one.
I popped the SIM into my old Nokia phone and it worked fine so it's not really the SIM. I was thinking maybe there is something wrong with my software but you brought up a good point about the SIM slot I'm gonna try it out and see first
ok . i will try another modem.
thanks
no, it doesn't work ... i have tried a modem who is ok with checkrom or ics or official samsung but don't work with miui . it's strange because it's ok with miui NDT
Hello all,
Please can someone help me?
Since yesterday my phone is not showing Emergency calls only when I light the screen up. When I unlock the phone I have a message telling me I have no service. Initially I only noticed that I had no mobile internet, but then realised that I could not even connect to Vodafone at all. So I have no service at all. I don't know what to do???
I took my phone to the Vodafone shop, where they put my sim card into another phone and it all worked fine, calls and internet. Then later it hit me that they didn't try another sim card in my phone, so I went back to them asking them to change my sim card all together as they had no spare nano sized sim cards. I got a new sim card but i still have the same problem as above.
I took my phone to the local Samsung service centre where they had a look at it. But all I got from them was to send it off to get repaired, so no real verdict at all.. bit disappointing. Samsung did however to a factory reset for me on my phone, again though all this did was wipe everything and the issue still remained.
Please can someone help me as I lovely phone which is about as good as a iPod
Update
p.s. phone was locked to Vodafone UK, but i use the phone with Vodafone Hungary, still needed to get it unlocked (strange) well i paid to have it unlocked and it worked just fine.
Kwaka_man said:
Hello all,
Please can someone help me?
Since yesterday my phone is not showing Emergency calls only when I light the screen up. When I unlock the phone I have a message telling me I have no service. Initially I only noticed that I had no mobile internet, but then realised that I could not even connect to Vodafone at all. So I have no service at all. I don't know what to do???
I took my phone to the Vodafone shop, where they put my sim card into another phone and it all worked fine, calls and internet. Then later it hit me that they didn't try another sim card in my phone, so I went back to them asking them to change my sim card all together as they had no spare nano sized sim cards. I got a new sim card but i still have the same problem as above.
I took my phone to the local Samsung service centre where they had a look at it. But all I got from them was to send it off to get repaired, so no real verdict at all.. bit disappointing. Samsung did however to a factory reset for me on my phone, again though all this did was wipe everything and the issue still remained.
Please can someone help me as I lovely phone which is about as good as a iPod
Update
p.s. phone was locked to Vodafone UK, but i use the phone with Vodafone Hungary, still needed to get it unlocked (strange) well i paid to have it unlocked and it worked just fine.
Click to expand...
Click to collapse
just wild guess, check your IMEI, does it still stay the same ?
if not probably corrupt efs. tell samsung sc that your imei changed, they should be able to fix it.
ayamgoreng said:
just wild guess, check your IMEI, does it still stay the same ?
if not probably corrupt efs. tell samsung sc that your imei changed, they should be able to fix it.
Click to expand...
Click to collapse
Hello.
No, the IMEI number is still there, it has not changed at all. even the same as on the box i got it in. (Thank you)
ayamgoreng said:
just wild guess, check your IMEI, does it still stay the same ?
if not probably corrupt efs. tell samsung sc that your imei changed, they should be able to fix it.
Click to expand...
Click to collapse
Is there any way of checking further if something is not working or not? My other half just called Samsung and said they will charge ca: $258 or £170 to fix this. for that i can almost by the same phone again second hand???
Please help me I am desperate to get this going again..
Kwaka_man said:
Is there any way of checking further if something is not working or not? My other half just called Samsung and said they will charge ca: $258 or £170 to fix this. for that i can almost by the same phone again second hand???
Please help me I am desperate to get this going again..
Click to expand...
Click to collapse
How about baseband number, does it show that number in settings-about phone.
Sent from my P6-U06
tileeq said:
How about baseband number, does it show that number in settings-about phone.
Sent from my P6-U06
Click to expand...
Click to collapse
Hi, Yes, it has a number... I have added some more info if that helps at all?
Baseband version: G850FXXU1BOA2
Model number: SM-G850F
Network: Unknown
Service State: Out of Service
Roaming: Not roaming
Mobile network state: Disconnected
Device status: Official
Just a thought, I could be way out of course. Just on a hunch, as this was locked to Vodafone UK and then I got it unlocked to use it in Hungary (HU). I just noticed the message on my phone is saying "No service, Selected network (Vodafone HU) Unavailable.
Kwaka_man said:
Hi, Yes, it has a number... I have added some more info if that helps at all?
Baseband version: G850FXXU1BOA2
Model number: SM-G850F
Network: Unknown
Service State: Out of Service
Roaming: Not roaming
Mobile network state: Disconnected
Device status: Official
Just a thought, I could be way out of course. Just on a hunch, as this was locked to Vodafone UK and then I got it unlocked to use it in Hungary (HU). I just noticed the message on my phone is saying "No service, Selected network (Vodafone HU) Unavailable.
Click to expand...
Click to collapse
Can you try using vodafone uk sim?
Sent from my SM-G850F
tileeq said:
Can you try using vodafone uk sim?
Sent from my SM-G850F
Click to expand...
Click to collapse
I would love to try, but I don't have the UK sim any more, typical
Kwaka_man said:
I would love to try, but I don't have the UK sim any more, typical
Click to expand...
Click to collapse
Without the uk sim i think that the best solution would be take it to service.
Sent from my SM-G850F
tileeq said:
Without the uk sim i think that the best solution would be take it to service.
Sent from my SM-G850F
Click to expand...
Click to collapse
Hi, Yes I am doing this today, as I do need the phone. It seems this issue on the Alpha is not easily resolved. I can see the S2, S3, S4 and S5 have these issues as well, but none of their solutions are even coming close to working on the Alpha.
Thanks everyone for your help, much appreciate it
Kwaka_man said:
Hi, Yes, it has a number... I have added some more info if that helps at all?
Baseband version: G850FXXU1BOA2
Model number: SM-G850F
Network: Unknown
Service State: Out of Service
Roaming: Not roaming
Mobile network state: Disconnected
Device status: Official
.
Click to expand...
Click to collapse
Same here. Turned on my Alpha and Emergency call only. WTF is going on?
Temporary fix : go to Settings-Networks and change to GSM only. It working on my Alpha. (SM-G850F)
Kwaka_man said:
Hi, Yes, it has a number... I have added some more info if that helps at all?
Baseband version: G850FXXU1BOA2
Model number: SM-G850F
Network: Unknown
Service State: Out of Service
Roaming: Not roaming
Mobile network state: Disconnected
Device status: Official
Just a thought, I could be way out of course. Just on a hunch, as this was locked to Vodafone UK and then I got it unlocked to use it in Hungary (HU). I just noticed the message on my phone is saying "No service, Selected network (Vodafone HU) Unavailable.
Click to expand...
Click to collapse
See my post for fix (#11)
aspot72 said:
Same here. Turned on my Alpha and Emergency call only. WTF is going on?
Temporary fix : go to Settings-Networks and change to GSM only. It working on my Alpha. (SM-G850F)
Click to expand...
Click to collapse
Hi I tried this and it didn't work for me, my Vodafone sim card still only give emergency calls, no network not internet.. but if I put my vodafone sim card in another phone it works fine. in my phone all other networks seem to work fine still though, for me its only the voafone carrier thats not working
Kwaka_man said:
Hi I tried this and it didn't work for me, my Vodafone sim card still only give emergency calls, no network not internet.. but if I put my vodafone sim card in another phone it works fine. in my phone all other networks seem to work fine still though, for me its only the voafone carrier thats not working
Click to expand...
Click to collapse
Just flashed Lollipop and the bloody Emergency Call still there!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Data works ok though... Wil play with settings and other SIM...
I had the same problem tot.
In my case the Sim tray was broken.
are you sure that yours Alpha are not provider locked?!!
or have locked bootloader
Exactly same problem. Just bought Samsung galaxy alpha g850f was locked on EE network. After unlock same problem no service.
I try two different sim cards and both not working on this device. Where is problem? Maybe if i rooted this phone and instal custom ROM it helps? Anybody help
So the other week i put Lineage 14.1 7.1.1/7.1.0 rom on my samsung galaxy s3. I just switched to virgin mobile uk i was previously with giffgaff and giffgaff worked completely fine on this phone and rom. Yes my phone is unlocked. It was originally on a EE contract then i unlocked it and used it with giffgaff (02). The problem i'm having is when i put the Virgin Mobile UK sim into the phone and boot it up it says "Emergency Calls Only". When i go into the network settings and mobile networks and search for mobile networks it shows T-Mobile UK (EE which is who virgin mobile use), Vodafone, O2 and Three. (These 3 here have a padlock icon at the end while T-Mobile does not. Im guessing this is good. When i tap on it it refuses to connect and just tells me to try again later. It might be worth noting that when i start up the phone it briefly says "Emergency Calls Only - Virgin" at the top of the handset which i assume its connected for a second and then disconnects, loses connection or gets kicked off? I was on the phone to Virgin for 20 minutes and after i told the guy i was using a custom rom he did say it might be possible that Virgin does not allow anyone with a custom rom on the network.
Is this possible?
Has anyone else ever used a custom rom on Virgin Mobile UK, could you connect or did you have problems?
Thanks, Luke.
Have you set the apn settings?.
Beamed in by telepathy.
Apn settings affect data and should not affect voice service.
Only way to test the Virgin rep's assertion would need to flash back to stock and try the sim.
audit13 said:
Apn settings affect data and should not affect voice service.
Only way to test the Virgin rep's assertion would need to flash back to stock and try the sim.
Click to expand...
Click to collapse
Quite sure my s3 on a custom kernel was once using vermin so i doubt they'll block custom roms from the network..
Without apn settings you might get as far as edge but certainly wont get 2g or higher.
Beamed in by telepathy.
I think flashing a stock ROM and then trying to connect is the only way to eliminate another possible factor.
Ok, i'll try stock rom then i guess. What do you mean "Without apn settings you might get as far as edge but certainly wont get 2g or higher." I don't get any signal at all so that can't be the problem.
Does or can anyone help me find a faster download link or mirror for a UK version of the stock rom. Samsung-Updates download link from rapidgator is so slow. 7 hours *tears*
The only other place is sammobile.com but that may only be a bit faster.
ldyte1 said:
Does or can anyone help me find a faster download link or mirror for a UK version of the stock rom. Samsung-Updates download link from rapidgator is so slow. 7 hours *tears*
Click to expand...
Click to collapse
If you need the btu 4.3 get it here https://drive.google.com/file/d/0B4vTiHTBB629OVlvY0pkcXN4ak0/view?usp=drivesdk
Beamed in by telepathy.
Tried stock rom, still no luck. Any other ideas? The Virgin guy said it could be a very very small chance that its the sim. But the fact it quickly displays virgin at boot up makes me think the sim is fine.
Maybe try the Virgin sim in another phone? Phone shows the correct imei? Not blacklisted?
Yeh I need to try this, literally no one in my family is on EE or anything using EE. What if the SIM does work in another phone what could be the problem with mine? Phone does show correct imei and it can't be blacklisted since it works with my giffgaff SIM.
Have you recently "moved house" from giffgaff to virgin and ported your number?. Your sim might not be activated. Im swinging with that from this point forward.
Text READY to 789678 from your old phone & SIM and your new sim if that doesn't work.
Moved house? Do you mean like switch from! Giffgaff to virgin? If so yes I just have switched. I was planning to keep my number but since I haven't got network I can't and haven't told them the PAC code.
How can I text a number of I don't have single or does that still work? ?
It is possible it's not active but the guy on the phone told me it was, he even got me to tell him the end 3 digits off the SIM to check.
The reason it's possible is because I ordered the SIM from them and the first one that was supposed to be delivered by YODEL was never delivered I called them that evening and they said we will just sent out another SIM anyway and so they did. This second SIM they sent out is the one I'm using and it might be the first SIM that is only active. But the fact the Virgin rep asked for the numbers of the sim and then told me it's active...I really don't know
Regardless, you must activate the sim, try the text i stated, if no joy try to call vm from the new sim and tell them the pac code then they swap the numbers over. If it doesn't ring out then I'd take it to carphone warehouse and ask them to set up the new sim card.
The sim is active as in it is alive and sending a response but it looks like the actual line attached to it isn't active. Sim cards must be activated to prevent the number attached to it from going stale as there is a forever decreasing amount of 07 numbers available for networks.
I'm convinced that the sim isn't activated, it will currently be a payg sim and might need to be topped up to activate it, then you transfer any number and remaining credit to your new contract/payg sim (if required).
You should still be able to call the carrier on an inactive line so long as the sim is alive. Failing that use a landline.
Beamed in by telepathy.
Well i've called virgin again and they say it is active. It has been over 24 hours. I've tried it in 2 other phones and it just doesn't connect. They even sent out a 3rd sim now and same problem. Definitely a problem there end then, i'm thinking?
ldyte1 said:
Well i've called virgin again and they say it is active. It has been over 24 hours. I've tried it in 2 other phones and it just doesn't connect. They even sent out a 3rd sim now and same problem. Definitely a problem there end then, i'm thinking?
Click to expand...
Click to collapse
Did you try the text to activate the sim?. As I said, the sim can be active as in valid to the system but not necessarily activated to prevent the number going stale and being returned to the pool after 6 months on no use.. Even if there is no signal at all you should have at least tried it once.
Maybe the sim is payg and needs a topup to activate. That could be another restriction.
I don't have any simcard documentation so I'm shooting at fish in a barrel but surely 3 sim cards on the trot can't be faulty. Something is amiss..
Beamed in by telepathy.