[Q] Galaxy S II no signal - Galaxy S II Q&A, Help & Troubleshooting

Hi guys, I've just got my replacement SIM card today but there is no signal for the SIM on my Galaxy SII Gingerbread 2.3.3. I popped the SIM into my old Nokia phone and it is working fine so I'm pretty sure it's not the SIM. I googled and looked around the forum but found no solution. Already message the carrier and they say the phone is not barred while the SIM is working fine on my old Nokia phone.
In the "About phone/Status" the phone number is unknown, network is O2 UK, signal strength is ok, mobile network type is "HSDPA", service state is out of service. IMEI number is normal. When I dial any number it says "mobile network not available".
If this thread existed before, I really apologize for making a new one. Any help is really appreciated

Have you entered the network details in the phones settings ??
jje

Where'd you get the phone? Sounds like it's a SIM-locked phone...

JJEgan said:
Have you entered the network details in the phones settings ??
I believe you're referring to the 3g network? If so then my problem lies in calling and texting itself. There is no network signal as there is only a circle with cross. If not, how do you enter the network detail
jje
Click to expand...
Click to collapse
ctomgee said:
Where'd you get the phone? Sounds like it's a SIM-locked phone...
Click to expand...
Click to collapse
This phone is an international version I got from my home country Vietnam and it's already unlocked. I was using UK SIM fine until the December holiday. After I returned from Vietnam, the SIM stopped working and I ordered a replacement. Can flashing new kernel affect this cuz I tried some new one during the holiday? The IMEI is still normal though, I checked

i have a problem ...
with miui or wiui , my debit of 3G is bad. I download at 20 ko... with official rom i download a 300 ko ...
why ?
tks

tukumalu said:
This phone is an international version I got from my home country Vietnam and it's already unlocked. I was using UK SIM fine until the December holiday. After I returned from Vietnam, the SIM stopped working and I ordered a replacement. Can flashing new kernel affect this cuz I tried some new one during the holiday? The IMEI is still normal though, I checked
Click to expand...
Click to collapse
Have you tried the SIM in another phone? Or a different SIM in this phone? Could be either the SIM card is bad (which the replacement SIM will fix), or the SIM card slot on the phone went bad (which the replacement SIM WON'T fix).
thom_484 said:
i have a problem ...
with miui or wiui , my debit of 3G is bad. I download at 20 ko... with official rom i download a 300 ko ...
why ?
tks
Click to expand...
Click to collapse
Kind of rude to hijack someone else's thread... But I'll answer anyways. My guess is that your official ROM has modems more suited for your country and carrier, and MIUI (or WIUI - never heard of this one) doesn't. You can probably fix with flashing a different modem. But I can't tell you which modem to try.

I have always try e few modem and it's doesn't work .

thom_484 said:
I have always try e few modem and it's doesn't work .
Click to expand...
Click to collapse
Try some more. I doubt you've tried them all. Maybe some kind soul who is also on your carrier (which you have displayed on your profile as Orange) in your location (also in your profile as France) can tell you which one.

I popped the SIM into my old Nokia phone and it worked fine so it's not really the SIM. I was thinking maybe there is something wrong with my software but you brought up a good point about the SIM slot I'm gonna try it out and see first

ok . i will try another modem.
thanks

no, it doesn't work ... i have tried a modem who is ok with checkrom or ics or official samsung but don't work with miui . it's strange because it's ok with miui NDT

Related

no network problem !!!

hi all
please i have problem ,the is not network in my phone (no signal)
am change the mobile but the same problem, am try to use manual search for network when i find it n try to connecte to it , its say u can not register to this network, and am type the secret code in virgin mobile which show me to which network am connect its say you r not rigester to network
any one have experiance in this type of problem?where is the problem exactlly in my sime card or in the network comapny (virgin)
regards
peo306 said:
hi all
please i have problem ,the is not network in my phone (no signal)
am change the mobile but the same problem, am try to use manual search for network when i find it n try to connecte to it , its say u can not register to this network, and am type the secret code in virgin mobile which show me to which network am connect its say you r not rigester to network
any one have experiance in this type of problem?where is the problem exactlly in my sime card or in the network comapny (virgin)
regards
Click to expand...
Click to collapse
1. Has this situation been occuring since the beginning? I mean , have you ever connected to the network?
2. Is your phone simlocked? If not , I'd suggest you to check if another sim card (preferably another company) works properly. If works , try changing the sim card first.
No Network
Hi,
Im also struggling with the same problem, its most frustrating being without the fundamental function of a mobile phone. Im on O2. It all started when 2.1 updated on my X10, since then my phone doesnt connect to O2 network.
Ive tried removing the sim, cleaning etc. then putting back in.
Tried swapping my sim with a friend (same network), no problem with the sim.
Just tried re-booting my phone (re-updating), no joy.
The last resort i guess before sending it in to O2 is to throw out of the window?
Any ideas?
Thanks
p.s. new HD camera does nothing but 'force close'.
thx for replay
my phone unlocked n and am try another simcard with another company its woks n am check my sim card in another phone its not work
first am got update (change region nomber method) befor 4 days ago n its work with me after update without problem but yesterday am not there is no network
i feel like my sim card banned from virign network so i don't know where is the problem in my sime card or in virgin network but am not feel i have problem in my phone coz its work with another sim card n my sim not work in another phone.
nomis26 said:
Hi,
Im also struggling with the same problem, its most frustrating being without the fundamental function of a mobile phone. Im on O2. It all started when 2.1 updated on my X10, since then my phone doesnt connect to O2 network.
Ive tried removing the sim, cleaning etc. then putting back in.
Tried swapping my sim with a friend (same network), no problem with the sim.
Just tried re-booting my phone (re-updating), no joy.
The last resort i guess before sending it in to O2 is to throw out of the window?
Any ideas?
Thanks
p.s. new HD camera does nothing but 'force close'.
Click to expand...
Click to collapse
Have you checked the APN settings?
Tony_C said:
Have you checked the APN settings?
Click to expand...
Click to collapse
ANP setting concerning when u don't have 3G connections not the main signale
up.....up.....up
peo306 said:
thx for replay
my phone unlocked n and am try another simcard with another company its woks n am check my sim card in another phone its not work
first am got update (change region nomber method) befor 4 days ago n its work with me after update without problem but yesterday am not there is no network
i feel like my sim card banned from virign network so i don't know where is the problem in my sime card or in virgin network but am not feel i have problem in my phone coz its work with another sim card n my sim not work in another phone.
Click to expand...
Click to collapse
I remember somebody had problems with new iPhone and old original ATT SIM-cards. ATT just gave a new SIM-card - it was a kind of incompability. Maybe you should go to Virgin tech guys and ask them to fix the problem.
I have strange thing with my phone when it was locked - I used old proxy-SIM and it worked fine with 1.6, but after I flashed it up to 2.1 it worked around 16 hours and eventually told me that there is no service - just like yours. Nobody had similar experience, but look like strange things are possible with those really smart phones. After unlocking - no problems for now.
Che Kirila said:
I remember somebody had problems with new iPhone and old original ATT SIM-cards. ATT just gave a new SIM-card - it was a kind of incompability. Maybe you should go to Virgin tech guys and ask them to fix the problem.
I have strange thing with my phone when it was locked - I used old proxy-SIM and it worked fine with 1.6, but after I flashed it up to 2.1 it worked around 16 hours and eventually told me that there is no service - just like yours. Nobody had similar experience, but look like strange things are possible with those really smart phones. After unlocking - no problems for now.
Click to expand...
Click to collapse
me too i think i have problem with my sim card, am already contacted the service clients but not solution till now !!!!!
i think after update, x10 will made variation of m-voltage which supported to sim cards, so directly burned( if the variation of voltage related with used area of sim-cards ,that's depends on our operators)
peo306 said:
me too i think i have problem with my sim card, am already contacted the service clients but not solution till now !!!!!
i think after update, x10 will made variation of m-voltage which supported to sim cards, so directly burned( if the variation of voltage related with used area of sim-cards ,that's depends on our operators)
Click to expand...
Click to collapse
I don't think, the X10 can damage SIM-card since SE always targets world market and takes in attention any regional differences. Virgin is not a real carrier, it is a mobile virtual network operator (MVNO) and uses Orange network as an underlying carrier. The last resort is to claim that you lost you phone (with the SIM card, of course) and ask for replacement. They can charge you (I used to pay $25 for T-Mobile USA in the nearest dealer shop, but didn't do any research since I needed the phone badly).
There is another possibility - as I know, ATT automatically changes the plan for their subscribers to a data-plan that is obviously more expensive as they recognize the new phone as a smartphone. It is weird practice, but see - it is possible, so be sure what's going on with your carrier.
please help me with network problem
i was trying different roms to flash, it was not good enough for me after with recovery i restore my backup original rom but no network, no signal, the sam problem with other roms, i changed sim cards as well no signal, when i make phone call there is a message ( CALL NOT SENT, PLEASE DIAL AN EMERGENCY NUMBER)
PLEASE HELP ME TO BRING BACK MY PHONE
i think you restore you old rom with wrong Baseband so try to search in xda you find which is the match baseband to ur old rom thats all

No Service? Help needed!

Hi peeps I need some help over here. Currently my phone is unable to connect to the my network. It shows "No Service" yet I am able to detect networks. Just that I am unable to connect to them. The sim card that I used is working on other phone which shows full reception. To confirm that my HTC Hero has problem, I used another working sim card on it. Nothing has changed though. I am not sure if it is a hardware or firmware problem.
I am using a rooted phone flashed with Elinux Special Edition 2.2.1 Final, Baseband version 63.18.55.06PU_6.35.15.14
Sounds like the imei is blacklisted. Can't do much with that
Sent from my Motorola Startac running Android 3.0 Honeycomb.
How do I check if imei is black listed? I bought this phone first hand.
In fact I had sent to htc for servicing and they told me its the faulty hardware. My phone warranty expired 2 months ago Now they want to charge my an insane price to change the whole phone board Is there anyware to fix this phone because I actually intended to sell this off in 2 months time.
Is your phone locked to a different supplier? Did it used to work with this SIM?
peterc10 said:
Is your phone locked to a different supplier? Did it used to work with this SIM?
Click to expand...
Click to collapse
It was working fine that day. The next morning there is no reception as shown in the phone.
Who's your network provider ?
I've had no end of grief with meteor IE, every other sim works fine but meteor only gets a service if you turn off 3g
FlanFlinger said:
Who's your network provider ?
I've had no end of grief with meteor IE, every other sim works fine but meteor only gets a service if you turn off 3g
Click to expand...
Click to collapse
SingTel from Southeast Asia, Singapore

I9100 mobile network not available

thing's very wierd. IMEI can be seen,everything is fine, when plugged in my orange sim card it just said "mobile network not available". The signal strength is also fine. I tried an O2 sim card and it worked. both of my 2 orange sim cards didn't. I thought it was simlock problem, downloaded "galaxy s unlock"which also works on s2 and tried the unlocking procedure (already second time. previously I successfully unlocked it from O2), no luck.
anybody tell me what's going on with my phone?
Tried O2 and VODAFONE and TALKTALK sim cards, they all work fine on my phone, only orange cannot be recognized. I also tried my 2 orange sim card on other phones, they all work!
What's going on....???
Update:
So happy that finally found the reason! So I called Orange the other night and requested a phone replacement for another of my damaged old phone. For some stupid reason they thought the phone I used to call them was my damaged old phone, so they sent out a replacement and blocked my phone imei...I called Orange again today and had my phone imei unblocked and everything is perfect now.
I am not sure if the galaxy s unlock works on the galaxy s 2.
Here is one for the galaxy s 2.
http://forum.xda-developers.com/showthread.php?t=1092451
Lennyz1988 said:
I am not sure if the galaxy s unlock works on the galaxy s 2.
Here is one for the galaxy s 2.
http://forum.xda-developers.com/showthread.php?t=1092451
Click to expand...
Click to collapse
Hi, I just tried a coupla more sim cards from different phone companies, vodafone and o2 both work fine, only orange sim card cannot connect to network...how weird is this...
Had a similar problem although with a different device (iPad lol) and a different SIM operator in a different country. My solution was to change a SIM card.. No idea what hppened to it still. All I know is that iPad was jailbroken..
XSCounter said:
Had a similar problem although with a different device (iPad lol) and a different SIM operator in a different country. My solution was to change a SIM card.. No idea what hppened to it still. All I know is that iPad was jailbroken..
Click to expand...
Click to collapse
it's not about the sim card...I checked, the sim card works fine on other phones. also works great on this phone until last night...
another day and still no solution... may have to go and see a samsung customer service...
some more detail:
every time when I flashed a new rom, always a notice saying "can't access to "/system/csc/ORA/system/". Tried *#272*imei#, there was no optional CSC available.
does anyone know how to repair it? thanks!
ehe12 said:
some more detail:
every time when I flashed a new rom, always a notice saying "can't access to "/system/csc/ORA/system/". Tried *#272*imei#, there was no optional CSC available.
does anyone know how to repair it? thanks!
Click to expand...
Click to collapse
have you tried flashing your country's csc..
if not, download your country specific csc file(use google or xda search)..and flash it via odin.. hope it solves...
Athavan said:
have you tried flashing your country's csc..
if not, download your country specific csc file(use google or xda search)..and flash it via odin.. hope it solves...
Click to expand...
Click to collapse
could you suggest one that is working for sure? I live in UK.
ehe12 said:
could you suggest one that is working for sure? I live in UK.
Click to expand...
Click to collapse
UK use CPW csc carphone warehouse covers most UK networks .
jje
JJEgan said:
UK use CPW csc carphone warehouse covers most UK networks .
jje
Click to expand...
Click to collapse
thanks mate, will try it out. if no luck I'll go to Samsung customer service...but I'll be back and report this problem.
So happy that finally found the reason! So I called Orange the other night and requested a phone replacement for another of my damaged old phone. For some stupid reason they thought the phone I used to call them was my damaged old phone, so they sent out a replacement and blocked my phone imei...I called Orange again today and had my phone imei unblocked and everything is perfect now.

[Q] NO SIM Error- SCH545 on GSM???

Hello XDA!
After reading here that all verizon S4''s are network free, I bought an almost new one to use in Europe(Romania).
But even after i checked global everywhere , the phone says"NO SIM-insert sim card", and refuse to work at all, no voice, data wtatsoever. Also, i cant change the APN (but since there isnt even voice or sms, it isn relevant at this point)
Is there any tutorial for a newbie that i could folow to get the phone working in 3G?
Thank you very much. P.S. I'm on 4.3 stock
I have the same problem. It says no SIM when I put my country's SIM card. When I put ATT sim, the phone shows that there a SIM inside the phone.
its odd, since it is supposed to be a global device. Maybe flashing a custom ROM should remove the restriction?
vasi.utziu said:
Hello XDA!
After reading here that all verizon S4''s are network free, I bought an almost new one to use in Europe(Romania).
But even after i checked global everywhere , the phone says"NO SIM-insert sim card", and refuse to work at all, no voice, data wtatsoever. Also, i cant change the APN (but since there isnt even voice or sms, it isn relevant at this point)
Is there any tutorial for a newbie that i could folow to get the phone working in 3G?
Thank you very much. P.S. I'm on 4.3 stock
Click to expand...
Click to collapse
Sounds like you have a bad SIM, or perhaps something wrong with the way it's cut. My i545 works fine with European SIMs (other than the annoyance with the "Non-Verizon SIM" warning).
You can't change the APN since you don't have a SIM installed, and you can't use GSM without a SIM.
k1mu said:
Sounds like you have a bad SIM, or perhaps something wrong with the way it's cut. My i545 works fine with European SIMs (other than the annoyance with the "Non-Verizon SIM" warning).
You can't change the APN since you don't have a SIM installed, and you can't use GSM without a SIM.
Click to expand...
Click to collapse
I tried three different sims, so this is not the problem...can you tell me exactly wich EU carrier sim you succesfully used?
vasi.utziu said:
I tried three different sims, so this is not the problem...can you tell me exactly wich EU carrier sim you succesfully used?
Click to expand...
Click to collapse
It's from eKit, which is Jersey Telecom (UK).
k1mu said:
It's from eKit, which is Jersey Telecom (UK).
Click to expand...
Click to collapse
eKit is CDMA? I tried a Giffgaff UK sim and it dont work-still no Sim error Frustrating
vasi.utziu said:
eKit is CDMA? I tried a Giffgaff UK sim and it dont work-still no Sim error Frustrating
Click to expand...
Click to collapse
BTW, eKit is also gosim.com.
No, I'm not using CDMA - the service in the UK is all GSM. You install the SIM then set the phone to GSM mode to use it. I've used the eKit service for years, starting with my incredible 2 which is another CDMA/GSM hybrid phone.
When moving about, I get service from Vodaphone, O2, AT&T UK, and probably others. I really don't understand why your phone isn't recognizing the SIM.
Is the service in your country CDMA by any chance? You don't use a SIM to activate a CDMA phone, so perhaps what you have is some proprietary thing that's not a standard GSM SIM.
I fixed my problem by using a different SIM card. When I put it, it picked up the network automatically.

[Q] G850F - No service!! HELP!!

Hello all,
Please can someone help me?
Since yesterday my phone is not showing Emergency calls only when I light the screen up. When I unlock the phone I have a message telling me I have no service. Initially I only noticed that I had no mobile internet, but then realised that I could not even connect to Vodafone at all. So I have no service at all. I don't know what to do???
I took my phone to the Vodafone shop, where they put my sim card into another phone and it all worked fine, calls and internet. Then later it hit me that they didn't try another sim card in my phone, so I went back to them asking them to change my sim card all together as they had no spare nano sized sim cards. I got a new sim card but i still have the same problem as above.
I took my phone to the local Samsung service centre where they had a look at it. But all I got from them was to send it off to get repaired, so no real verdict at all.. bit disappointing. Samsung did however to a factory reset for me on my phone, again though all this did was wipe everything and the issue still remained.
Please can someone help me as I lovely phone which is about as good as a iPod
Update
p.s. phone was locked to Vodafone UK, but i use the phone with Vodafone Hungary, still needed to get it unlocked (strange) well i paid to have it unlocked and it worked just fine.
Kwaka_man said:
Hello all,
Please can someone help me?
Since yesterday my phone is not showing Emergency calls only when I light the screen up. When I unlock the phone I have a message telling me I have no service. Initially I only noticed that I had no mobile internet, but then realised that I could not even connect to Vodafone at all. So I have no service at all. I don't know what to do???
I took my phone to the Vodafone shop, where they put my sim card into another phone and it all worked fine, calls and internet. Then later it hit me that they didn't try another sim card in my phone, so I went back to them asking them to change my sim card all together as they had no spare nano sized sim cards. I got a new sim card but i still have the same problem as above.
I took my phone to the local Samsung service centre where they had a look at it. But all I got from them was to send it off to get repaired, so no real verdict at all.. bit disappointing. Samsung did however to a factory reset for me on my phone, again though all this did was wipe everything and the issue still remained.
Please can someone help me as I lovely phone which is about as good as a iPod
Update
p.s. phone was locked to Vodafone UK, but i use the phone with Vodafone Hungary, still needed to get it unlocked (strange) well i paid to have it unlocked and it worked just fine.
Click to expand...
Click to collapse
just wild guess, check your IMEI, does it still stay the same ?
if not probably corrupt efs. tell samsung sc that your imei changed, they should be able to fix it.
ayamgoreng said:
just wild guess, check your IMEI, does it still stay the same ?
if not probably corrupt efs. tell samsung sc that your imei changed, they should be able to fix it.
Click to expand...
Click to collapse
Hello.
No, the IMEI number is still there, it has not changed at all. even the same as on the box i got it in. (Thank you)
ayamgoreng said:
just wild guess, check your IMEI, does it still stay the same ?
if not probably corrupt efs. tell samsung sc that your imei changed, they should be able to fix it.
Click to expand...
Click to collapse
Is there any way of checking further if something is not working or not? My other half just called Samsung and said they will charge ca: $258 or £170 to fix this. for that i can almost by the same phone again second hand???
Please help me I am desperate to get this going again..
Kwaka_man said:
Is there any way of checking further if something is not working or not? My other half just called Samsung and said they will charge ca: $258 or £170 to fix this. for that i can almost by the same phone again second hand???
Please help me I am desperate to get this going again..
Click to expand...
Click to collapse
How about baseband number, does it show that number in settings-about phone.
Sent from my P6-U06
tileeq said:
How about baseband number, does it show that number in settings-about phone.
Sent from my P6-U06
Click to expand...
Click to collapse
Hi, Yes, it has a number... I have added some more info if that helps at all?
Baseband version: G850FXXU1BOA2
Model number: SM-G850F
Network: Unknown
Service State: Out of Service
Roaming: Not roaming
Mobile network state: Disconnected
Device status: Official
Just a thought, I could be way out of course. Just on a hunch, as this was locked to Vodafone UK and then I got it unlocked to use it in Hungary (HU). I just noticed the message on my phone is saying "No service, Selected network (Vodafone HU) Unavailable.
Kwaka_man said:
Hi, Yes, it has a number... I have added some more info if that helps at all?
Baseband version: G850FXXU1BOA2
Model number: SM-G850F
Network: Unknown
Service State: Out of Service
Roaming: Not roaming
Mobile network state: Disconnected
Device status: Official
Just a thought, I could be way out of course. Just on a hunch, as this was locked to Vodafone UK and then I got it unlocked to use it in Hungary (HU). I just noticed the message on my phone is saying "No service, Selected network (Vodafone HU) Unavailable.
Click to expand...
Click to collapse
Can you try using vodafone uk sim?
Sent from my SM-G850F
tileeq said:
Can you try using vodafone uk sim?
Sent from my SM-G850F
Click to expand...
Click to collapse
I would love to try, but I don't have the UK sim any more, typical
Kwaka_man said:
I would love to try, but I don't have the UK sim any more, typical
Click to expand...
Click to collapse
Without the uk sim i think that the best solution would be take it to service.
Sent from my SM-G850F
tileeq said:
Without the uk sim i think that the best solution would be take it to service.
Sent from my SM-G850F
Click to expand...
Click to collapse
Hi, Yes I am doing this today, as I do need the phone. It seems this issue on the Alpha is not easily resolved. I can see the S2, S3, S4 and S5 have these issues as well, but none of their solutions are even coming close to working on the Alpha.
Thanks everyone for your help, much appreciate it
Kwaka_man said:
Hi, Yes, it has a number... I have added some more info if that helps at all?
Baseband version: G850FXXU1BOA2
Model number: SM-G850F
Network: Unknown
Service State: Out of Service
Roaming: Not roaming
Mobile network state: Disconnected
Device status: Official
.
Click to expand...
Click to collapse
Same here. Turned on my Alpha and Emergency call only. WTF is going on?
Temporary fix : go to Settings-Networks and change to GSM only. It working on my Alpha. (SM-G850F)
Kwaka_man said:
Hi, Yes, it has a number... I have added some more info if that helps at all?
Baseband version: G850FXXU1BOA2
Model number: SM-G850F
Network: Unknown
Service State: Out of Service
Roaming: Not roaming
Mobile network state: Disconnected
Device status: Official
Just a thought, I could be way out of course. Just on a hunch, as this was locked to Vodafone UK and then I got it unlocked to use it in Hungary (HU). I just noticed the message on my phone is saying "No service, Selected network (Vodafone HU) Unavailable.
Click to expand...
Click to collapse
See my post for fix (#11)
aspot72 said:
Same here. Turned on my Alpha and Emergency call only. WTF is going on?
Temporary fix : go to Settings-Networks and change to GSM only. It working on my Alpha. (SM-G850F)
Click to expand...
Click to collapse
Hi I tried this and it didn't work for me, my Vodafone sim card still only give emergency calls, no network not internet.. but if I put my vodafone sim card in another phone it works fine. in my phone all other networks seem to work fine still though, for me its only the voafone carrier thats not working
Kwaka_man said:
Hi I tried this and it didn't work for me, my Vodafone sim card still only give emergency calls, no network not internet.. but if I put my vodafone sim card in another phone it works fine. in my phone all other networks seem to work fine still though, for me its only the voafone carrier thats not working
Click to expand...
Click to collapse
Just flashed Lollipop and the bloody Emergency Call still there!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Data works ok though... Wil play with settings and other SIM...
I had the same problem tot.
In my case the Sim tray was broken.
are you sure that yours Alpha are not provider locked?!!
or have locked bootloader
Exactly same problem. Just bought Samsung galaxy alpha g850f was locked on EE network. After unlock same problem no service.
I try two different sim cards and both not working on this device. Where is problem? Maybe if i rooted this phone and instal custom ROM it helps? Anybody help

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