[Q] G850F - No service!! HELP!! - Samsung Galaxy Alpha

Hello all,
Please can someone help me?
Since yesterday my phone is not showing Emergency calls only when I light the screen up. When I unlock the phone I have a message telling me I have no service. Initially I only noticed that I had no mobile internet, but then realised that I could not even connect to Vodafone at all. So I have no service at all. I don't know what to do???
I took my phone to the Vodafone shop, where they put my sim card into another phone and it all worked fine, calls and internet. Then later it hit me that they didn't try another sim card in my phone, so I went back to them asking them to change my sim card all together as they had no spare nano sized sim cards. I got a new sim card but i still have the same problem as above.
I took my phone to the local Samsung service centre where they had a look at it. But all I got from them was to send it off to get repaired, so no real verdict at all.. bit disappointing. Samsung did however to a factory reset for me on my phone, again though all this did was wipe everything and the issue still remained.
Please can someone help me as I lovely phone which is about as good as a iPod
Update
p.s. phone was locked to Vodafone UK, but i use the phone with Vodafone Hungary, still needed to get it unlocked (strange) well i paid to have it unlocked and it worked just fine.

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Kwaka_man said:
Hello all,
Please can someone help me?
Since yesterday my phone is not showing Emergency calls only when I light the screen up. When I unlock the phone I have a message telling me I have no service. Initially I only noticed that I had no mobile internet, but then realised that I could not even connect to Vodafone at all. So I have no service at all. I don't know what to do???
I took my phone to the Vodafone shop, where they put my sim card into another phone and it all worked fine, calls and internet. Then later it hit me that they didn't try another sim card in my phone, so I went back to them asking them to change my sim card all together as they had no spare nano sized sim cards. I got a new sim card but i still have the same problem as above.
I took my phone to the local Samsung service centre where they had a look at it. But all I got from them was to send it off to get repaired, so no real verdict at all.. bit disappointing. Samsung did however to a factory reset for me on my phone, again though all this did was wipe everything and the issue still remained.
Please can someone help me as I lovely phone which is about as good as a iPod
Update
p.s. phone was locked to Vodafone UK, but i use the phone with Vodafone Hungary, still needed to get it unlocked (strange) well i paid to have it unlocked and it worked just fine.
Click to expand...
Click to collapse
just wild guess, check your IMEI, does it still stay the same ?
if not probably corrupt efs. tell samsung sc that your imei changed, they should be able to fix it.

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ayamgoreng said:
just wild guess, check your IMEI, does it still stay the same ?
if not probably corrupt efs. tell samsung sc that your imei changed, they should be able to fix it.
Click to expand...
Click to collapse
Hello.
No, the IMEI number is still there, it has not changed at all. even the same as on the box i got it in. (Thank you)

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ayamgoreng said:
just wild guess, check your IMEI, does it still stay the same ?
if not probably corrupt efs. tell samsung sc that your imei changed, they should be able to fix it.
Click to expand...
Click to collapse
Is there any way of checking further if something is not working or not? My other half just called Samsung and said they will charge ca: $258 or £170 to fix this. for that i can almost by the same phone again second hand???
Please help me I am desperate to get this going again..

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Kwaka_man said:
Is there any way of checking further if something is not working or not? My other half just called Samsung and said they will charge ca: $258 or £170 to fix this. for that i can almost by the same phone again second hand???
Please help me I am desperate to get this going again..
Click to expand...
Click to collapse
How about baseband number, does it show that number in settings-about phone.
Sent from my P6-U06

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tileeq said:
How about baseband number, does it show that number in settings-about phone.
Sent from my P6-U06
Click to expand...
Click to collapse
Hi, Yes, it has a number... I have added some more info if that helps at all?
Baseband version: G850FXXU1BOA2
Model number: SM-G850F
Network: Unknown
Service State: Out of Service
Roaming: Not roaming
Mobile network state: Disconnected
Device status: Official
Just a thought, I could be way out of course. Just on a hunch, as this was locked to Vodafone UK and then I got it unlocked to use it in Hungary (HU). I just noticed the message on my phone is saying "No service, Selected network (Vodafone HU) Unavailable.

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Kwaka_man said:
Hi, Yes, it has a number... I have added some more info if that helps at all?
Baseband version: G850FXXU1BOA2
Model number: SM-G850F
Network: Unknown
Service State: Out of Service
Roaming: Not roaming
Mobile network state: Disconnected
Device status: Official
Just a thought, I could be way out of course. Just on a hunch, as this was locked to Vodafone UK and then I got it unlocked to use it in Hungary (HU). I just noticed the message on my phone is saying "No service, Selected network (Vodafone HU) Unavailable.
Click to expand...
Click to collapse
Can you try using vodafone uk sim?
Sent from my SM-G850F

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tileeq said:
Can you try using vodafone uk sim?
Sent from my SM-G850F
Click to expand...
Click to collapse
I would love to try, but I don't have the UK sim any more, typical

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Kwaka_man said:
I would love to try, but I don't have the UK sim any more, typical
Click to expand...
Click to collapse
Without the uk sim i think that the best solution would be take it to service.
Sent from my SM-G850F

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tileeq said:
Without the uk sim i think that the best solution would be take it to service.
Sent from my SM-G850F
Click to expand...
Click to collapse
Hi, Yes I am doing this today, as I do need the phone. It seems this issue on the Alpha is not easily resolved. I can see the S2, S3, S4 and S5 have these issues as well, but none of their solutions are even coming close to working on the Alpha.
Thanks everyone for your help, much appreciate it

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Kwaka_man said:
Hi, Yes, it has a number... I have added some more info if that helps at all?
Baseband version: G850FXXU1BOA2
Model number: SM-G850F
Network: Unknown
Service State: Out of Service
Roaming: Not roaming
Mobile network state: Disconnected
Device status: Official
.
Click to expand...
Click to collapse
Same here. Turned on my Alpha and Emergency call only. WTF is going on?
Temporary fix : go to Settings-Networks and change to GSM only. It working on my Alpha. (SM-G850F)

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Kwaka_man said:
Hi, Yes, it has a number... I have added some more info if that helps at all?
Baseband version: G850FXXU1BOA2
Model number: SM-G850F
Network: Unknown
Service State: Out of Service
Roaming: Not roaming
Mobile network state: Disconnected
Device status: Official
Just a thought, I could be way out of course. Just on a hunch, as this was locked to Vodafone UK and then I got it unlocked to use it in Hungary (HU). I just noticed the message on my phone is saying "No service, Selected network (Vodafone HU) Unavailable.
Click to expand...
Click to collapse
See my post for fix (#11)

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aspot72 said:
Same here. Turned on my Alpha and Emergency call only. WTF is going on?
Temporary fix : go to Settings-Networks and change to GSM only. It working on my Alpha. (SM-G850F)
Click to expand...
Click to collapse
Hi I tried this and it didn't work for me, my Vodafone sim card still only give emergency calls, no network not internet.. but if I put my vodafone sim card in another phone it works fine. in my phone all other networks seem to work fine still though, for me its only the voafone carrier thats not working

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Kwaka_man said:
Hi I tried this and it didn't work for me, my Vodafone sim card still only give emergency calls, no network not internet.. but if I put my vodafone sim card in another phone it works fine. in my phone all other networks seem to work fine still though, for me its only the voafone carrier thats not working
Click to expand...
Click to collapse
Just flashed Lollipop and the bloody Emergency Call still there!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Data works ok though... Wil play with settings and other SIM...

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I had the same problem tot.
In my case the Sim tray was broken.

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are you sure that yours Alpha are not provider locked?!!
or have locked bootloader

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Exactly same problem. Just bought Samsung galaxy alpha g850f was locked on EE network. After unlock same problem no service.
I try two different sim cards and both not working on this device. Where is problem? Maybe if i rooted this phone and instal custom ROM it helps? Anybody help