Should I send it back? Dodgy GPS. - Galaxy S II Q&A, Help & Troubleshooting

I don't even use the GPS much but this my second Samsung mobile with a dodgy GPS, is it a hardware problem or a firmware issue?
How quick are Samsung at replacing/repairing handsets? I don't want to send the phone off and then not see it for a month.

Sorry to bump the thread but somebody must have some experience with returning phones to Samsung, how long does the process take?

Shocky2 said:
Sorry to bump the thread but somebody must have some experience with returning phones to Samsung, how long does the process take?
Click to expand...
Click to collapse
I'm getting mine replaced.
I've just tried out the Galaxy S2 side by side with my existing San francisco (ZTE Blade), outside in clear daylight and I'm getting approximately:
9.8 (feet) with the San Francisco (£80 phone)
40 (feet) with the Galaxy S2 (£400 phone)
What makes it worse is that the Galaxy S2 even has an additional satellite locked on

i dont think you should get it replced just yet, a lot of people are reporting problems with accuracy...just wait it out till a fix comes along

skaif said:
i dont think you should get it replced just yet, a lot of people are reporting problems with accuracy...just wait it out till a fix comes along
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Click to collapse
Do your saying it's a software glitch?

i would presume so, the fact that your getting gps lock and can see multiple sattellites means its working...my accuracy is never that great but works for navigation so its fine

skaif said:
i would presume so, the fact that your getting gps lock and can see multiple sattellites means its working...my accuracy is never that great but works for navigation so its fine
Click to expand...
Click to collapse
O2 are doing a clean swap on Friday, so I'll hold out till then.
I was also experiencing some issues with the compass, but when I tried just now it seems to be much more responsive then it was the other day

Related

Sprint Official update problem

First of all, I will start by mentioning that this is my third Touch Pro from Sprint and I just want to confirm something before I take back to the store.
Is there anyone else who updated to the newest official firmware and have problems with your video playback from your albums. I had some videos stored from my old phone on a sd, and when I try to play it on this phone, it would cause a lot of jagging, freezes, audio playing while video is not. I then recorded a video with the camcorder and when I went to play back, it did the same thing. The settings I have it in is in
-CIF 352x288
-MPEG4
If its the phone, then I'm glad because I can go get myself the Touch Pro 2 at the store for free.
Things to note,
-had no problem like this on the 2nd phone
-upgraded the firmware as soon as I got home with this phone
-been like this for a while, just never cared to get an answer until now
Any feedback to a similar problem or non-exsisting problem would be greatly appreciated.
Look, if your ultimate goal is to get a free TP2, then just tell them that the phone gets unholy hot or some defect from the phone itself (battery lasting less than half a day with moderate use, etc). Believe me that the TP from Sprint has a bunch of those... If you start going by software, believe me that they will find a way to either fix it or convince you that it can be fixed with an update...
were you getting a free tp2 due to these issues?? Because im having the same issues as well including that my battery gets extremely hot and will not charge
Gxtsoldier said:
were you getting a free tp2 due to these issues?? Because im having the same issues as well including that my battery gets extremely hot and will not charge
Click to expand...
Click to collapse
I'm curious about this myself. I was gonna get a Hero in a couple of months when my contract is up, but if I get a TP2, I might hold out for a little while.
There is a list somewhere that after a certain date, if your phone is with in the manufacture warranty of 1 year, and you have insurance of both types with sprint, you can switch out the phone to a list of 10 other phones, the TP2 and the hero being among those.
Still a sure answer on this would be great. Thanks egz on some insight. And gxt, you mean you are having problems with video playback too?
So I think I'll be going to the sprint store tomorrow, I'll let you guys know how it goes, unless I don't go that is.
Happy man said:
So I think I'll be going to the sprint store tomorrow, I'll let you guys know how it goes, unless I don't go that is.
Click to expand...
Click to collapse
im guessing you didnt go...?
Happy man said:
There is a list somewhere that after a certain date, if your phone is with in the manufacture warranty of 1 year, and you have insurance of both types with sprint, you can switch out the phone to a list of 10 other phones, the TP2 and the hero being among those.
Still a sure answer on this would be great. Thanks egz on some insight. And gxt, you mean you are having problems with video playback too?
Click to expand...
Click to collapse
What insurance do you have to have? Where is this list?
My 2nd tp just crapped out on me and insurance just sent me a "new" one.
sherm420 said:
What insurance do you have to have? Where is this list?
My 2nd tp just crapped out on me and insurance just sent me a "new" one.
Click to expand...
Click to collapse
to answer my own question...
http://slumz.boxden.com/f244/sprint-now-replacing-touch-pro-touch-pro-2-a-1295800/
im going to give this a shot.
Hello everybody(insert simpsons joke here), it looks like i finally went to the sprint store. After what seems like a lifetime ago, i told them the problems I had, they said they would do a hard reset, and to come back in an hour. An hour and a half later and I will be getting mnyself a touch pro 2 soon. Now the only bad part is that i need to call this store to find out when they would have any touch pro 2's in their warehouses. So at least for now, I am assed out, oh and forgive me if this comes off as bad grammer, I am typing this from my touch pro 1, the screen is too small.

Issues after issues : GPS Tracking Problem

Alright, i am not a stranger in this subforum anyway so i will kick this in right away.
My Eternity served me very well in GPS Navigation Before (last month, it helped me take the journey to a brand new City to take a TOEFL test and returned home safely)
But now, i just realized it yesterday, when it failed to track down where i was on the road.
I mean, the 3G Signal is fine, i can surf web, i can search location on Bing Maps, but it fails to track down where i am. Sometime it will display something like "Sorry , Bing Maps can't ..." or it will show me somewhere not even close to my house ( i suppose it is where the tower of AT&T located.)
Somehow the GPS really fail on 3g, if i hook it up with a USB cable, or WIfi, it will show me kinda exactly where i am ( with a big circle covered up amount of area show the sign that the phone is not really sure where i am really located in that area)
I am on the latest update from HTC and Microsoft, anybody facing the same problem? I would like someword from someone use AT&T over here.
Thanks.
Here is the video:
http://www.youtube.com/watch?v=iHCT6BCMNB8
Strike_Eagle said:
Alright, i am not a stranger in this subforum anyway so i will kick this in right away.
My Eternity served me very well in GPS Navigation Before (last month, it helped me take the journey to a brand new City to take a TOEFL test and returned home safely)
But now, i just realized it yesterday, when it failed to track down where i was on the road.
I mean, the 3G Signal is fine, i can surf web, i can search location on Bing Maps, but it fails to track down where i am. Sometime it will display something like "Sorry , Bing Maps can't ..." or it will show me somewhere not even close to my house ( i suppose it is where the tower of AT&T located.)
Somehow the GPS really fail on 3g, if i hook it up with a USB cable, or WIfi, it will show me kinda exactly where i am ( with a big circle covered up amount of area show the sign that the phone is not really sure where i am really located in that area)
I am on the latest update from HTC and Microsoft, anybody facing the same problem? I would like someword from someone use AT&T over here.
Thanks.
Here is the video:
http://www.youtube.com/watch?v=iHCT6BCMNB8
Click to expand...
Click to collapse
Wow dude. You are totally having too many issues. Gotta get a new device.
I have had literally zero issues with my Titan. And heck, the GPS lock on all my Windows Phones have been just fast and spot on, especially the Titan. This is whether I'm on 3G or 4G.
Bad luck?
Could be a temporary issue. I know every so often, GPS satellites will go crazy and just not work properly for a day or two and then be just fine.
prjkthack said:
Wow dude. You are totally having too many issues. Gotta get a new device.
I have had literally zero issues with my Titan. And heck, the GPS lock on all my Windows Phones have been just fast and spot on, especially the Titan. This is whether I'm on 3G or 4G.
Bad luck?
Could be a temporary issue. I know every so often, GPS satellites will go crazy and just not work properly for a day or two and then be just fine.
Click to expand...
Click to collapse
HTC replied me with a message about letting the "Location" services on (which i always let it on) , so it is no help.
Anyway, i recognized yesterday that whenever i go outside , i will stuck on 3 bars for Signal (which i always had full bars when i went outside before)
Might it be the low-signal problem again?
I don't know if i might end up having the AT&T version which is slow on getting the update
And hey bro... how could you get the Lumia 800 that fast??? LOL
Strike_Eagle said:
HTC replied me with a message about letting the "Location" services on (which i always let it on) , so it is no help.
Anyway, i recognized yesterday that whenever i go outside , i will stuck on 3 bars for Signal (which i always had full bars when i went outside before)
Might it be the low-signal problem again?
I don't know if i might end up having the AT&T version which is slow on getting the update
And hey bro... how could you get the Lumia 800 that fast??? LOL
Click to expand...
Click to collapse
Well the GPS radio does not require you to have a signal with your wireless carrier. GPS is separate from data/voice, but of course it does need the data connection to download maps and directions.
I don't know if the update will fix your issue as the release notes don't say they fix any GPS issues. I haven't heard many people having GPS issues to begin with, so I don't think its a massive issue. Maybe its interference from something around your house? What happens if you go elsewhere?
I got the Lumia because Microsoft/Nokia gave one to me.
prjkthack said:
Well the GPS radio does not require you to have a signal with your wireless carrier. GPS is separate from data/voice, but of course it does need the data connection to download maps and directions.
I don't know if the update will fix your issue as the release notes don't say they fix any GPS issues. I haven't heard many people having GPS issues to begin with, so I don't think its a massive issue. Maybe its interference from something around your house? What happens if you go elsewhere?
I got the Lumia because Microsoft/Nokia gave one to me.
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Click to collapse
Man, i walk out of the house, i get stuck in 3 bars when i normally have 5.
Then i drive around St.Pete , i get stuck in 3 bars no matter where i go./
That's sweet dude... i am currently still thinking about buying Nokia again since i have had bad experience with Nokia before.
Strike_Eagle said:
Man, i walk out of the house, i got stuck in 3 bars when i normally have 5.
Then i drive around St.Pete , i got stuck in 3 bars no matter where i go./
That's sweet dude... i am currently still thinking about buying Nokia again since i have had bad experience with Nokia before.
Click to expand...
Click to collapse
Weird. Maybe its the back plate? I read that the backplate has some contacts in it that help to increase overall phone reception, and that may include GPS reception. If you backplate isn't on the phone properly, then that may be causing interference, in which case, you may need to get a replacement backplate.
prjkthack said:
Weird. Maybe its the back plate? I read that the backplate has some contacts in it that help to increase overall phone reception, and that may include GPS reception. If you backplate isn't on the phone properly, then that may be causing interference, in which case, you may need to get a replacement backplate.
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Click to collapse
Ya, might be... but weird, i had had a really good experience with the phone , now it comes out like sh!t?
I should wait tomorrow and try it once more time, the HTC Supporter is gonna call me also. We'll see how it turns out.
Maybe you are right, sometime GPS got luggish for a little bit and be back normal after a few days.
/
Give me some Screenshots of your Lumia
Strike_Eagle said:
Give me some Screenshots of your Lumia
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Click to collapse
Probably not the most appropriate place for it but here ya go man...
Okay, screw this.
turn off 3G + Wifi = Normal GPS? dafuq
Strike_Eagle said:
Ya, might be... but weird, i had had a really good experience with the phone , now it comes out like sh!t?
I should wait tomorrow and try it once more time, the HTC Supporter is gonna call me also. We'll see how it turns out.
Maybe you are right, sometime GPS got luggish for a little bit and be back normal after a few days.
/
Give me some Screenshots of your Lumia
Click to expand...
Click to collapse
Maybe try to reboot your phone once a day or two, & all will be fine.
I had the same issue once with GPS, & after reboot, all went fine.
God luck
No bro... this thing is so hard to predict.
With 3G , i can get the position after quite awhile... with a big circle around... they normally point at somewhere else... really hard to get correct position.
With Wifi, it catch my position right away, but always with a big circle around... if i disconnect wifi and disconnect 3G too, it will be able to track me down for quite awhile...
Turn off everything before i track my position, i got nothing from the phone.
Hand down, this is kinda clear that i have Hardware failure... but strange... one month ago, it was still fine!
me too!
I am now having the same GPS problem on my euro titan as well grr! Even after flashing several roms it still does not work, and what is even worse is that it sometimes does work!

S3 Google Maps / 3D Big Issues

Dear all,
Can anyone tell me if they are able to use Google Maps, especially for Navigation with Satellite Imagery turned on?
I have a terrible issue whereby after about two or three minutes of driving, first, my location freezes on the map (though notable is that the voice commands stay current and correct based on actual location). Then, the screen starts freezing, jumping, jerking, and generally MASSIVELY GLITCHING and flashing in a completely unviewable state. The voice commands however stay correct. It's just as if the device cannot handle 3D rendering of the imagery at all.
Now here's my big issue...
I am now onto my THIRD Galaxy S3, and this issue is reproduce-able 100% of the time, and over 100% of the devices. That is, it does it every time, and it does it on any and every Galaxy S3 I try to use for Google Navigation. And my devices have deliberately been a mix of some White, some Blue, some from one supplier, some from another.
So what I am asking, is are there any users out there that CAN actually use Google Maps Navigation fine on their Galaxy S3...
By that, I mean for a proper period of time, over a proper journey, deviating away from the set route, and with Satellite Imagery layer turned on. EVERY time I do this, on THREE separate devices, the display goes haywire. So I am trying to establish WHERE the fault is... is it phone software... is it phone hardware (I prey not), or is it a Google Maps issue (you'd think they have noticed by now if it doesn't work with the SGS3 though...)
The only saving grace is that it points to a Maps issue, as when using my NatWest Banking App, to locate ATM machines, when dragging the map about, it freezes terrible, then eventually crashes (just as Google Maps natively does for me a lot), and then eventually FC's... and the underlying mapping it uses is, yes, Google Maps.
So I'm after any feedback at all here.
But worried that it's 100% of the time for me, and on no less than THREE Galaxy S3's I've had so far, mix of white and blue, and mix of suppliers and locations...
Any comments please...?
----
EDIT - just to add device info:
Samsung Galaxy S3, UK Unbranded, both blue and white.
Previous Firmware (with the same issue) was: XXLE8. CURRENT FW: XXLF2
Similar behaviour to what I see on the galaxy note after the so called ics update. Everything was fine on GB. So could be an issue with ICS. Because of that, plus a few other critical issues, I'm now an ex Samsung owner.
I have the same issue.
Sent from my GT-I9300 using Tapatalk 2
Try an older version because I'm using v6.1.1 and no problems so far.
I have experienced crazy flashing and also a black screen while using Google Maps Navigation. It occurred about half way through a 30 min journey. I've seen it happen on both my girlfriends S3 and my own. Also, satellite layer was off.
Could be a bug caused by Samsung's graphics drivers? I hope its fixed soon. I'm currently on IMM76D.I9300XXALE8. There has been no OTA update for me yet and I am in Australia.
Well, that's the end of the S3 for me. The GPS using Google maps + Navigation was (is) a major feature for me. It worked so well on the SGN under Gingerbread and totally corked when I upgraded to ICS. Now I see the S3 ships with ICS and you guys have exactly the same issues.
I spoke to my retailer and went into great depth over what went wrong post ICS and they have noted EVERYTHING and has given me a full refund for the phone. This was my fourth device, Samsung cant/wont get it right and I want no more. I have no idea what my choices are for now, I'm using an old motorola clamshell whilst I ponder. I would recommend anyone having issues with the S3 or Note, just send it back to your retailer for a refund. The product is flawed and little will be done until Samsung see devices returned by the lorry load.
I have a white s3 (UK sim free) with lf2 and 6.8.1 Google maps. I've been using Google maps navigation for 2 weeks as my work pda (with built in tomtom) has been returned.
I've used it all day, 5 days a week, making at least 6 journeys per day with no issues.
I tried it today with satellite view and that too works with no issues. Worked ok with shipped firmware too. Le8 I think it was.
I have had the map jump around/flicker before when turning on a layer but exiting and reopening maps sorted that.
Hope this helps
Sent from my GT-I9300 using xda premium
skibadee said:
...........I have had the map jump around/flicker before when turning on a layer but exiting and reopening maps sorted that.
Hope this helps
Sent from my GT-I9300 using xda premium
Click to expand...
Click to collapse
That was not my experience under GB. Under ICS My experience had nothing to do with layers, and reopening maps is not an option when driving, also, that is not how the software should be behaving. So you too have a faulty unit.
bigstarrynight said:
That was not my experience under GB. Under ICS My experience had nothing to do with layers, and reopening maps is not an option when driving, also, that is not how the software should be behaving. So you too have a faulty unit.
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Click to collapse
I have had similar random bugs on GB and froyo (since my sgs 1) and to say the 1 out of 50 times I use maps it may crash - means my s3 is faulty?
I don't think so
You do realise navigation is still in beta?
Last week Google introduced a bug which killed latitude, few days later another update fixed it.
Sent from my GT-I9300 using xda premium
skibadee said:
I have had similar random bugs on GB and froyo (since my sgs 1) and to say the 1 out of 50 times I use maps it may crash - means my s3 is faulty?
I don't think so
Sent from my GT-I9300 using xda premium
Click to expand...
Click to collapse
We both have different experiences. See how you get on with the S3. Personally, I paid top whack for a flagship product and it doesn't work as it should. It also has the faulty eMMC chip. Under GB it never crashed once, under ICS, its so unstable as to not be reliable and not performing as could reasonably be expected. As I say, see how your S3 goes. I'm certain that not all units will display the same characteristics, but its clear some are. ;-)
bigstarrynight said:
We both have different experiences. See how you get on with the S3. Personally, I paid top whack for a flagship product and it doesn't work as it should. It also has the faulty eMMC chip. Under GB it never crashed once, under ICS, its so unstable as to not be reliable and not performing as could reasonably be expected. As I say, see how your S3 goes. I'm certain that not all units will display the same characteristics, but its clear some are. ;-)
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Click to collapse
Thanks, wasn't aware the eMMC chip issue was present in the s3, I'm sure I ran chainfires app to check when I first got it.
I shall bear that in mind when flashing, seeing as my s2 died a horrible death because of it
Sent from my GT-I9300 using xda premium
Firstly, a BIG thank you to ALL who have contributed to this thread.
Could I ask that those with issues though, tick the poll to say so, as the comments in the thread indicate lots are seeing this issue, but the poll indicates most are having no issue.
Just to add to my own original post though, to say that today, on two separate journeys, Google Maps Navigation worked FINE for me, but with the SATELLITE LAYER TURNED OFF.
That is, standard mapping, and I had no screen issues.
So this only seems to happen when Satellite Imagery Layer is turned ON. In which case it does this 100% of the time for me, across 100% of three different S3's so far, and let me be clear, is so bad, the application is 100% unusable (unless you navigate by voice prompt) as the screen is either entirely frozen, or glitching permanently and incessantly, the whole time.
So my next question though is this... if this IS only a Google Maps Software issue, how exactly do we reach out to Google, to tell them that GMaps is not working, with the latest flagship Android Device...?
Also, as best I recall, I never had this issue with GMaps on my SGS2's both running ICS. But it might have been an earlier GMaps version.
Now, how would I find an earlier GMaps version, to see if that works...?
(Finally, as an aside, why does the SGS2 running ICS, score higher/better scores for 3D graphics, than the SGS3 does, using either Quadrant, CF Bench, or AnTuTu... surely the SGS3 should have BETTER 3D hardware...?)
I tried v6.1.1 and working so far.
http://multiupload.biz/qpmbog3jzau0/Maps_6.1.1_MultiUpload.biz.apk.html
Shadamehr said:
................So my next question though is this... if this IS only a Google Maps Software issue, how exactly do we reach out to Google, to tell them that GMaps is not working, with the latest flagship Android Device...?
Click to expand...
Click to collapse
I doubt it is just confined to GMaps as other issues crop up, not just with me, but other guys on this thread and elsewhere. How to reach out: Android = Google = Gmaps. Samsung are in bed with Google. Throw the phone back to Samsung and use the forums, eventually they will roll over and tell Google to stop snoring, get up and do something. Oh I wish.
Hi,
I'm having similar issues but I get the screen locking on both Google Maps and also Sygic Maps.
Anyone else having this issue with more than one GPS SAT NAV software ?
ash99 said:
Hi,
I'm having similar issues but I get the screen locking on both Google Maps and also Sygic Maps.
Anyone else having this issue with more than one GPS SAT NAV software ?
Click to expand...
Click to collapse
It shouldn't do that. Faulty unit, send it back.
I dont use the Satellite version of Navigation very often, but when you select walking directions it defaults to the satellite map. I was out cycling a couple of weeks ago and selected the walking directions, the satellite map got stuck and glitched exactly as per your description.
The reason your poll is soo heavily weighted as a no is it dosnt mention this issue is specific to using the satellite map.
Just a brief note to say that I too tested an OLDER version, 6.1.1 today, and found that it worked fine on the three journeys I tested it on, with Satellite Imagery turned ON.
So well done to that man - and whilst it still could be a combined Google/Samsung to blame flaw, it does give hope that it is software only issue, that can be fixed with a new version of Google Maps.
As for the point about the poll appearing flawed as it does not specifically state "if Satellite imagery is turned ON", then very good point - my bad!
Contacting Google about this issue:
I've reached out to Google in the only way I can think of...
The following Support Forum thread:
http://productforums.google.com/forum/#!category-topic/mobile/maps-earth-latitude/IlJDfMkgl3U
Hope it's ok to share it here. Mods, if not, please delete the post, not my account *lol*
If anyone else is seeing this issue, can you post there too?
That's not taking anything away from this forum, or attempting to gain anything from this - it's just that this is the ONLY way to let Google know about issues.
So please post there, if this is ok with the Mods here.
Shadamehr said:
I've reached out to Google in the only way I can think of...
The following Support Forum thread:
http://productforums.google.com/forum/#!category-topic/mobile/maps-earth-latitude/IlJDfMkgl3U
Hope it's ok to share it here. Mods, if not, please delete the post, not my account *lol*
If anyone else is seeing this issue, can you post there too?
That's not taking anything away from this forum, or attempting to gain anything from this - it's just that this is the ONLY way to let Google know about issues.
So please post there, if this is ok with the Mods here.
Click to expand...
Click to collapse
That is a very good post, and thanks for making the effort. I hope the Mods do not delete it. I'm sure they wont. We all have to make whatever contribution we can to get the product right. In essence, both the SGS3 and SGN have a uniqueness that is not repeated by any other manufacturer yet. I have tried to seek alternatives that satisfy my needs in the way the two Samsung products can potentially do, but there are no realistic options. However, in their current state, I'm keeping my wallet firmly closed until Samsung/Google get it sorted.

Waiting for rma, random thought...

I'm currently waiting for my 6P rma to arrive, for battery shutdown issues, and a very small lift in the screen near Power/Volume buttons.
Since T-Mobile is going to start sending out an ota that will prevent Note 7s from charging, it got part of my mind wondering, are all the devices that are having battery shutdown/bootlooping problems (afaik, 6P, 5x, and some Pixels) using flash memory supplied by Samsung? How does a provider like T-Mobile target only Note 7s and not other phones that have Samsung parts? Is it purely based off of imei #s?
sgvjon said:
I'm currently waiting for my 6P rma to arrive, for battery shutdown issues, and a very small lift in the screen near Power/Volume buttons.
Since T-Mobile is going to start sending out an ota that will prevent Note 7s from charging, it got part of my mind wondering, are all the devices that are having battery shutdown/bootlooping problems (afaik, 6P, 5x, and some Pixels) using flash memory supplied by Samsung? How does a provider like T-Mobile target only Note 7s and not other phones that have Samsung parts? Is it purely based off of imei #s?
Click to expand...
Click to collapse
The battery shut down is an issue with nougat, put your tinfoil hat away
Lawlrus said:
The battery shut down is an issue with nougat, put your tinfoil hat away
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Click to collapse
I've actually had the battery shutdown before Nougat. So there goes your theory. I will say that with Nougat, the problem definitely got worse and more frequent.
sgvjon said:
I've actually had the battery shutdown before Nougat. So there goes your theory. I will say that with Nougat, the problem definitely got worse and more frequent.
Click to expand...
Click to collapse
If you've been having the issue before 7.0 launched, then what does the devices flash memory matter ?
Lawlrus said:
If you've been having the issue before 7.0 launched, then what does the devices flash memory matter ?
Click to expand...
Click to collapse
Just looking for any other commonalities among all affected devices (other than software). Afaik, the devices with these problems are 6Ps, 5x, and i guess now Pixels as well, from reading the reddit sub there. And i was mainly curious as to how a provider would target a certain phone model, by just using imei's or what.
sgvjon said:
Just looking for any other commonalities among all affected devices (other than software). Afaik, the devices with these problems are 6Ps, 5x, and i guess now Pixels as well, from reading the reddit sub there. And i was mainly curious as to how a provider would target a certain phone model, by just using imei's or what.
Click to expand...
Click to collapse
Apparently the G5 has the issue as well.
Yeah, more than likely by targeting the iemi. I guess I read your op as you thinking them shutting done the note 7 possibly being a reason as to why this was happening. If that's the case then you having the issue before 7.0 totally debunks that.
I read huawei made a statement that the issue is software based. But I dunno, if that's the case, I have no idea why they would have offered you an RMA.
I've never had it happen to me, then again I don't think I've ever let this device get below 45% before I ran into a wall outlet, or a car
Lawlrus said:
Apparently the G5 has the issue as well.
Yeah, more than likely by targeting the iemi. I guess I read your op as you thinking them shutting done the note 7 possibly being a reason as to why this was happening. If that's the case then you having the issue before 7.0 totally debunks that.
I read huawei made a statement that the issue is software based. But I dunno, if that's the case, I have no idea why they would have offered you an RMA.
I've never had it happen to me, then again I don't think I've ever let this device get below 45% before I ran into a wall outlet, or a car
Click to expand...
Click to collapse
Haha no problem. Oh i didn't know it was happening with the g5. Yes, mines been happening since summer but infrequently. After Nougat, it's been happening more often. My rma was through Google not Huawei. I think in my case, it was because i had a veryyyyy small lift beginning to appear on edge of screen near the power/volume buttons, and i bought from the play store.
Well i wish it to never happen to your phone. Yeah i don't know who to believe, if it's software or hardware.
sgvjon said:
I'm currently waiting for my 6P rma to arrive, for battery shutdown issues, and a very small lift in the screen near Power/Volume buttons.
Since T-Mobile is going to start sending out an ota that will prevent Note 7s from charging, it got part of my mind wondering, are all the devices that are having battery shutdown/bootlooping problems (afaik, 6P, 5x, and some Pixels) using flash memory supplied by Samsung? How does a provider like T-Mobile target only Note 7s and not other phones that have Samsung parts? Is it purely based off of imei #s?
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Click to collapse
Well the update that is pushed out is a Samsung update(impossible to install on a Nexus), not a Nexus 6p update, so there is zero chance these could be related. I have two 6ps and no issues so far, knock on wood, one has Samsung storage and the other is Toshiba.
@Lawlrus hey buddy!
sorry somewhat off-topic, since you said that the random reboot is a Nougat issue, i thought maybe you'll know something about home button bugs i am having on Nougat based custom Roms.
it always happens randomly, or especially after i apply a theme with substratum (rom i use have full oms support) theme apply correctly, but the home button stops responding like when i tap it to return home it just wont do.
and it works again either after a couple of hours, or when i reboot the phone it works again normally. (and the bug will return if i uninstall theme and install another theme.) is this issue related to substratum you think ?
Lawlrus said:
The battery shut down is an issue with nougat, put your tinfoil hat away
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Click to collapse
I had it on Marshmallow so it can't be a Nougat problem. The fact Google are RMAing them outside warranty also shows its not something they can fix with software.
leondestiny said:
@Lawlrus hey buddy!
sorry somewhat off-topic, since you said that the random reboot is a Nougat issue, i thought maybe you'll know something about home button bugs i am having on Nougat based custom Roms.
it always happens randomly, or especially after i apply a theme with substratum (rom i use have full oms support) theme apply correctly, but the home button stops responding like when i tap it to return home it just wont do.
and it works again either after a couple of hours, or when i reboot the phone it works again normally. (and the bug will return if i uninstall theme and install another theme.) is this issue related to substratum you think ?
Click to expand...
Click to collapse
I've noticed that as of late, and I don't understand what the issue is honestly. Normally after it happens, if I pull up recents and close all the windows, it works again
I'll have to start to take notice if its every ROM I'm on or if its isolated.
But yeah, its most certainly an issue with applying layers, as it just recently started happening and is the only time it happens. I do know that the substratum guys are making a ton of changes it seems as of late with the templates that themes are using, so its very possible that the next or a future sub update will fox the issues.
Lawlrus said:
I've noticed that as of late, and I don't understand what the issue is honestly. Normally after it happens, if I pull up recents and close all the windows, it works again
I'll have to start to take notice if its every ROM I'm on or if its isolated.
But yeah, its most certainly an issue with applying layers, as it just recently started happening and is the only time it happens. I do know that the substratum guys are making a ton of changes it seems as of late with the templates that themes are using, so its very possible that the next or a future sub update will fox the issues.
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Click to collapse
awesome, i will try the recents trick.
thanks , i am glad i am not the only one with this issue !
I'm about to RMA my 6P again because it started happening over the Christmas weekend. I won't if the Lemon Law would apply at this point, but then again, they aren't repairing it, they are just sending me a different phone to replace this one.

General So.... about the Pixel 6

The Pixel, with its Tensor chip and machine learning, can somewhat adapt to the phone user's habits, right? That's why battery life improves, maybe the phone gets hot at first, then doesn't as I've seen people imply here (and was my experience), and so on.
Then you have all the complaints here. The phone sucks, it gets hot, the battery is terrible, etc. And when people do complain about bugs what is usually the first advice they get? Reset it. But in some cases isn't that exactly the wrong thing to do with this phone? With a device that adapts to your usage isn't a wipe the last thing you'd want to do? Or am I giving the whole "machine learning" thing too much credit? I ask because I visit a Telegram thread and a user there was complaining. Someone asked if he had reset the phone and he replied "yes, a few times".
I don't know about overheating and other problems, but w/r/t battery life? I agree. These phones absolutely get better battery life over time, and frequent resets are probably disruptive of that process.
In fact i am quite happy with this phone. If it was not the epic fail with the december update breaking phone connectivity and the way it was handled otherwise i don't have any problems. Camera is top notch especially when shooting in RAW and battery life for me is between 1 and 2 days (depends how much i use it). I think that with few more updates bugs will be fixed and we will have very good phone with regular updates just like the old pixels. The only thing i hope to change are these stupid 5G, volte and vowifi limitations imposed by google for most countries.
You will always get people complaining about any new phone/device.
Some people are more dramatic than others.
Any new device is not a 100% perfect. There will always be bugs on a new device.
Bottom line is if you hate it that much. Sent it back and get a refund.
Or buy a POS crapple and be a sheep.
Wait a second guys. Let's call a spade a spade. The device was not ready to be released until the December update was fixed. Past the 15 day period there is no returning the phone so put that aside, it's a non issue. You can't be saying that connectivity is fine, it's not. Don't even get me started on the FPR. Be real and acknowledge what is broken. Call screening is gone, on hold is gone, there is basically no transfer from wifi to network without a reboot. That is unacceptable and no amount of calling those complaining sheeple is going to change that. I've owned every Google device since they started coming out with hardware and this device is the worst they've ever released. Do I like the phone, yes I do. Would I trade it in, no. But there are serious problems and you must admit it without criticizing those that do. Calling Google out is not being unfaithful it's just being real.
edit: that being said I did bootloader unlock the device and I'm running ProtonAOSP non rooted. FPR is way better but connectivity is still the December radio which is awful. The rom is better that what Google has out now. Just sayin'.
android_dan said:
The Pixel, with its Tensor chip and machine learning, can somewhat adapt to the phone user's habits, right? That's why battery life improves, maybe the phone gets hot at first, then doesn't as I've seen people imply here (and was my experience), and so on.
Then you have all the complaints here. The phone sucks, it gets hot, the battery is terrible, etc. And when people do complain about bugs what is usually the first advice they get? Reset it. But in some cases isn't that exactly the wrong thing to do with this phone? With a device that adapts to your usage isn't a wipe the last thing you'd want to do? Or am I giving the whole "machine learning" thing too much credit? I ask because I visit a Telegram thread and a user there was complaining. Someone asked if he had reset the phone and he replied "yes, a few times".
Click to expand...
Click to collapse
It doesn't adapt to anything except to determine what kind of advertising you would be most susceptible to so that gooble can target you most profitably. All this "AI" and "machine learning" crap is just buzz words that really do NOT imply any of the amazing scifi ideas of machines actually thinking. Don't get overly carried away with marketing buzzwords.
Nidstang said:
I don't know about overheating and other problems, but w/r/t battery life? I agree. These phones absolutely get better battery life over time, and frequent resets are probably disruptive of that process.
Click to expand...
Click to collapse
Increased battery life is tied to calibrating the battery level gauge.
vandyman said:
You will always get people complaining about any new phone/device.
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Click to collapse
You mean aside from apple, which is actually a fashion accessory and nobody actually expects it to work well. I see lots of apple people with nothing that works, and they just shrug it off as "that's just what phones are".
bobby janow said:
Wait a second guys. Let's call a spade a spade. The device was not ready to be released until the December update was fixed. Past the 15 day period there is no returning the phone so put that aside, it's a non issue. You can't be saying that connectivity is fine, it's not. Don't even get me started on the FPR. Be real and acknowledge what is broken. Call screening is gone, on hold is gone, there is basically no transfer from wifi to network without a reboot. That is unacceptable and no amount of calling those complaining sheeple is going to change that. I've owned every Google device since they started coming out with hardware and this device is the worst they've ever released. Do I like the phone, yes I do. Would I trade it in, no. But there are serious problems and you must admit it without criticizing those that do. Calling Google out is not being unfaithful it's just being real.
edit: that being said I did bootloader unlock the device and I'm running ProtonAOSP non rooted. FPR is way better but connectivity is still the December radio which is awful. The rom is better that what Google has out now. Just sayin'.
Click to expand...
Click to collapse
Well said, and very true!
I am SO tired of users saying "well MY device works just fine, YOU must be doing something wrong!". That's exactly the response I see everywhere as soon as someone has any complaint about the P6. The "only" issue I had was the almost total loss of reception after the December update ... I'd like for those users to tell me how I did something wrong there? I wanted to root after the update anyway, so I unlocked, rooted and flashed the mid-November radio.img which brought my reception back up to the 3-4 bars I had before the botched Google update (which had taken it down to 0-1 bar).
Google just letting P6 users sit + wait now, those on locked bootloaders with crappy reception, is what pisses me off most of all. I am long past the 2-week return period so I'm stuck with the device. But I've been letting it sit, half the time on Airplane mode, on my desk for weeks now while my actual daily driver is the OP 5T.
I'm just waiting for "proper" custom roms now to finally get some options ... or until the eBay prices for the P6 go back up so I can sell it without losing too much. The next person that tells me that "Google are the best + fastest with updates for their devices!" will get tarred + feathered by me for sure
Nimueh said:
Well said, and very true!
I am SO tired of users saying "well MY device works just fine, YOU must be doing something wrong!". That's exactly the response I see everywhere as soon as someone has any complaint about the P6. The "only" issue I had was the almost total loss of reception after the December update ... I'd like for those users to tell me how I did something wrong there? I wanted to root after the update anyway, so I unlocked, rooted and flashed the mid-November radio.img which brought my reception back up to the 3-4 bars I had before the botched Google update (which had taken it down to 0-1 bar).
Google just letting P6 users sit + wait now, those on locked bootloaders with crappy reception, is what pisses me off most of all. I am long past the 2-week return period so I'm stuck with the device. But I've been letting it sit, half the time on Airplane mode, on my desk for weeks now while my actual daily driver is the OP 5T.
I'm just waiting for "proper" custom roms now to finally get some options ... or until the eBay prices for the P6 go back up so I can sell it without losing too much. The next person that tells me that "Google are the best + fastest with updates for their devices!" will get tarred + feathered by me for sure
Click to expand...
Click to collapse
While you're waiting try ProtonAOSP rom then reflash the November radio. That's what I did and it's running rather swimmingly. Still some issues but definitely worth a shot especially if it's just sitting on the desk.
bobby janow said:
Wait a second guys. Let's call a spade a spade. The device was not ready to be released until the December update was fixed. Past the 15 day period there is no returning the phone so put that aside, it's a non issue. You can't be saying that connectivity is fine, it's not.
Click to expand...
Click to collapse
I disagree. I don't deny that some people may have connectivity issues, but I can say that I do not. I find connectivity to be excellent. However, my carrier has only up to LTE, no 5G as of yet. This could be why, either flaws in 5G connectivity, or new and patchy 5G networks. Maybe try limiting it to LTE and see how that works out?
bobby janow said:
Don't even get me started on the FPR.
Click to expand...
Click to collapse
Fingerprints are not good for security, especially when it comes to anti-self-incrimination laws, since it is not knowledge based. Consequently, I'd have to categorize finger print unlock to be more of a gimmick than a real feature.
bobby janow said:
Call screening is gone, on hold is gone,
Click to expand...
Click to collapse
Hold works perfectly. Isn't call screening a feature of the google dialer?
bobby janow said:
there is basically no transfer from wifi to network without a reboot.
Click to expand...
Click to collapse
You must be mistaken about that. I transfer from wifi to carrier all the time -- MANY times per day, never had to reboot.
96carboard said:
I disagree. I don't deny that some people may have connectivity issues, but I can say that I do not. I find connectivity to be excellent. However, my carrier has only up to LTE, no 5G as of yet. This could be why, either flaws in 5G connectivity, or new and patchy 5G networks. Maybe try limiting it to LTE and see how that works out?
Fingerprints are not good for security, especially when it comes to anti-self-incrimination laws, since it is not knowledge based. Consequently, I'd have to categorize finger print unlock to be more of a gimmick than a real feature.
Hold works perfectly. Isn't call screening a feature of the google dialer?
You must be mistaken about that. I transfer from wifi to carrier all the time -- MANY times per day, never had to reboot.
Click to expand...
Click to collapse
But you can't deny that many many many people are having serious problems. The fact that you're not is good for you. That's about it. Call on hold is gone. Perhaps you didn't know what I meant..
96carboard said:
I disagree. I don't deny that some people may have connectivity issues, but I can say that I do not. I find connectivity to be excellent. However, my carrier has only up to LTE, no 5G as of yet. This could be why, either flaws in 5G connectivity, or new and patchy 5G networks. Maybe try limiting it to LTE and see how that works out?
Click to expand...
Click to collapse
I disabled 5G on day one since my carrier doesn't have 5G coverage in my area yet, and STILL the connectivity issues are there. Google stopped the OTA, admitted there are problems and then even deleted the files from their update server so YES, there is a huge connectivity problem on the P6(P). Just because YOU don't have those problems doesn't mean they don't exist
bobby janow said:
While you're waiting try ProtonAOSP rom then reflash the November radio. That's what I did and it's running rather swimmingly. Still some issues but definitely worth a shot especially if it's just sitting on the desk.
Click to expand...
Click to collapse
Nah, those "custom" roms that are out yet don't have any customization (yet?), so I'll pass. I am helping test the Renovate Ice module though, which is slowly adding tweaks/features again. RiCE was the reason I was able to stay stock on my OP7 for 2 years, so fingers crossed it will help with this P6 too.
Nimueh said:
I disabled 5G on day one since my carrier doesn't have 5G coverage in my area yet, and STILL the connectivity issues are there. Google stopped the OTA, admitted there are problems and then even deleted the files from their update server so YES, there is a huge connectivity problem on the P6(P). Just because YOU don't have those problems doesn't mean they don't exist
Click to expand...
Click to collapse
I suspect that you see a low reading in the signal meter and THINK that it means you have connectivity problems. Yes, it reads really low, but holds signals and works well despite that.
bobby janow said:
Call on hold is gone. Perhaps you didn't know what I meant..
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Click to collapse
Perhaps you aren't explaining what you mean properly, because hold works perfectly.
96carboard said:
Perhaps you aren't explaining what you mean properly, because hold works perfectly.
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Click to collapse
The hold for me while I'm waiting to speak with a representative. It will then alert you when someone picked up. That stopped working for me.. But really small potatoes compared to the other issues.
96carboard said:
I suspect that you see a low reading in the signal meter and THINK that it means you have connectivity problems. Yes, it reads really low, but holds signals and works well despite that.
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Click to collapse
No, I didn't "think" it was bad - if calls don't go through or disconnect mid-call then that's not an issue with the display of the signal strength, but one with the SIGNAL itself. None of that happened any more after flashing the mid-November radio.img.
Why do you think Google stopped pushing the OTA and removed the files from their servers? Certainly not because they were bored, but because they KNEW there were issues.
So please stop assuming that 1000s of users are simply too stupid to handle a phone or only think they have an issue. YOU got lucky, great - but please don't treat those of us that have reception or fp or whatever issues like we don't know what we're doing!
96carboard said:
All this "AI" and "machine learning" crap is just buzz words that really do NOT imply any of the amazing scifi ideas of machines actually thinking. Don't get overly carried away with marketing buzzwords.
Click to expand...
Click to collapse
That reply sure was a buzz kill. I was sure by this time next year the phone would be cutting my grass and doing the laundry.
vandyman said:
You will always get people complaining about any new phone/device.
Some people are more dramatic than others.
Any new device is not a 100% perfect. There will always be bugs on a new device.
Bottom line is if you hate it that much. Sent it back and get a refund.
Or buy a POS crapple and be a sheep.
Click to expand...
Click to collapse
C'mon man, yes there's always people who complain at first or some growing pains.. But this phone has serious issues. I feel like people who are making light of these problems with the p6 are just trying to justify their purchase
opz187 said:
C'mon man, yes there's always people who complain at first or some growing pains.. But this phone has serious issues. I feel like people who are making light of these problems with the p6 are just trying to justify their purchase
Click to expand...
Click to collapse
The only people that are having any issues are the people that keep their phone stock. And most of them do not even know that they have a bad device.
Most people that come to the XDA forums are modders of some sort.
I honestly do not have any issues after making changes to the P6 to suit me.
I understand some people are having issues and most are self inflected.

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