[Q] I have serious Call speaker problem with my S2...Help - Galaxy S II Q&A, Help & Troubleshooting

Hi:
I just got my galaxy s2 today. The only and important problem i found so far is the Speaker ( the one we use for calling not music). I keep hearing the electric noise when i make phone calls. the noise disappear if i use the earphone. So, I am sure that something is wrong with the Speaker........
love this phone so much.
Can somebody help?
Thanks a lot!!!

Return the phone for a refund or exchange, the earpiece speaker is broken.

where was this phone purchased?

I bought it from clove
When I turn the volume down a bit the problem is gone.
It only happens when I turn the volume to max or one step from max.
Is that still mean there is a problem with my s2?
Thanks.
Sent from my GT-I9100 using XDA App

Does anybody know how to solve this?
this problem is still there no matter what.
Thanks.

Might be a dumb question but whatever.
Are you connected to edge/2g? Are you next to a computer/wifi router?
Sent from my SGH-T959 using XDA App

NO I am having 3g or H+ from rogers, Canada.
it mast be something to do with the speaker because If i use the earphone the problem is gone.
is it possible that rooting caused it?

root did not cause it, the issue was probably always there. i really wish more people would reply saying if they do or do not have the issue as well, so we know if its common to all SGS2 units, or you just have a specific defect.

As per request..
No I don't have this problem and have used the speakerphone several times.

No problem with my earpiece speaker or my speakerphone

Not here but I do get the headset issue...though that's another thread..
Sent from my Hero using XDA App

awesome, there are some data points. max volume doesnt seem to crackle everyone's speaker, so maybe a bad batch is going around.

My SGS2 ear-peace crackles on max volume pretty badly - sounds like something is rattling inside. If I put it one or two notches below max, the crackling stops.
I also purchased from clove and live in Canada.
I had this issue with a nokia years back. I ordered and replaced the speaker and the problem was solved. It could just be that it was not glued-snapped down properly and this causes it to vibrate. real crackling is caused by a distorted diaphragm in the speaker.
Anywho, I also was wondering if anyone else has this problem.

JF-GINO said:
My SGS2 ear-peace crackles on max volume pretty badly - sounds like something is rattling inside. If I put it one or two notches below max, the crackling stops.
I also purchased from clove and live in Canada.
I had this issue with a nokia years back. I ordered and replaced the speaker and the problem was solved. It could just be that it was not glued-snapped down properly and this causes it to vibrate. real crackling is caused by a distorted diaphragm in the speaker.
Anywho, I also was wondering if anyone else has this problem.
Click to expand...
Click to collapse
I'm afraid to say I noticed this on my phone today. Turned it down a couple of notches & the crackle could no longer be heard. Far from ideal. Will have to check with clove on next steps, and samsung australia on repair cost if done locally.

Yup same problem here. The local samsung service centre technician says there's nothing wrong with the speaker, I guess he's just lazy to look into it.
I'll send it in again to another samsung service centre to have another look.

no problem with my speakers, but sometimes the earpiece sound does seem too low when receiving calls even if i have it on max volume settings

Have the same problem... Like the earspeaker is distorting and vibrating. It starts just when I call somebody, when ringing.... Tomorrow I will take it to hospital

ok I got back my phone from Samsung Service Centre, after a second persuasion they changed the front panel (whole LCD including the front speaker, not sure if the back speaker too, I don't know the structure of the phone).
And now, it's solved!! NO MORE BUZZING when making/receiving calls!
Definitely go ask for an exchange or a change of your panel guys! It's a HARDWARE ISSUE.

Related

[Q] Ear Speaker Crackle

Hello all
Got the S2 recently...was an HD2 user (with android) and am really impressed with the performance of the S2..though I am not too happy with two things.
- Battery...i just got the VillianRom installed..and I hope to see an improvement there..
- Ear speaker jarring...the ear speaker seems to crackle at certain frequencies. I checked the whole forum and there were some others with the same complaint and was asked to use the Volume+ app..which I have and to be honest i dont see much of a diffrence..the crackle is still there. I want to be sure if this is a hardware issue or a software issue...and how can I really solve it?
Can someone help?
ah.. another fellow s2 holder that has this issue.
YES! I have the same problem and its driving me crazy!!!
its random, and its buzzes, crackle or even sounds like the earspeaker is blown!
What have you done with it? I think I'll probably go change it but just checking here if you have found the solution?
there's one person with a vibrant saying he blew hot air into the earspeaker and it solved the problem (dunno if its advisable) and he didnt say how did he do that.
I seriously have no idea what you're talking about. I use Spotify non-stop on my SGS2, no crackling thing.
I'm not talking about the back speaker, its the front one where you listen to when you're in a call.
Hello! I have the same problem! Like it is distorting. I will take it to service centre today.
I really can't remember I posted that, my bad.
ok I got back my phone from Samsung Service Centre, after a second persuasion they changed the front panel (whole LCD including the front speaker, not sure if the back speaker too, I don't know the structure of the phone).
And now, it's solved!! NO MORE BUZZING when making/receiving calls!
Definitely go ask for an exchange or a change of your panel guys! It's a HARDWARE ISSUE.
Thank you for your answer! I have the same problem. They dont belive that is something wrong. They changed the speakerphone and no solution. Now they tell me that must be something wrong with our network, which I dont belive... I was also suspecting that all have the same problem, they just dont recognize.
Thanks a lot!

Interferences in earbud

I have a pretty annoying problem because from the earbud (under the wrtitten SONY) comes interfecences while i'm speaking with someone using the mobile line.
The interference is like that of the speaker near a mobile phone but from the earbud.
someone has the same problem or mine is a isolated case?
Roman91 said:
I have a pretty annoying problem because from the earbud (under the wrtitten SONY) comes interfecences while i'm speaking with someone using the mobile line.
The interference is like that of the speaker near a mobile phone but from the earbud.
someone has the same problem or mine is a isolated case?
Click to expand...
Click to collapse
I think you mean earpiece...not earbud.
If you hold the phone near your ear you can hear a very high pitched hiss sound while you are talking? The sound has a pattern to it. If so, then I have tried 2 of these phones and they both do it. I don't now if they all do it, but it seems to be common. Some people who don't have such good high-pitched hearing will not hear it at all. You will never hear it if you are outdoors...only if you are at home in a quiet room.
jonstatt said:
I think you mean earpiece...not earbud.
If you hold the phone near your ear you can hear a very high pitched hiss sound while you are talking? The sound has a pattern to it. If so, then I have tried 2 of these phones and they both do it. I don't now if they all do it, but it seems to be common. Some people who don't have such good high-pitched hearing will not hear it at all. You will never hear it if you are outdoors...only if you are at home in a quiet room.
Click to expand...
Click to collapse
I hear it too. It's the usual GSM "cellphone interference" sound.
Hi i have the same i hear that xd
But what i have noticed this is only in GSM mode ...at WDCMA its ok..i cant hear this .
I have the same problem. Got my first phone replaced and the new one came today with the same problem.
Try only with WDCMA (3G) and See if that help.
Sent from my LT26i using XDA
Now I did some tests,
I tried only GSM mode and there's no problem, only WCDMA -> the same thing
Good also WCDMA/GSM..
sometimes the problem seems to disappear
Yeah I too have the same issue.
Its not everytime but sometimes,
Its like a electronics interference noise.
Don't know what's this all about ://
Sent from my LT26i using XDA
huntedsoul12 said:
Yeah I too have the same issue.
Its not everytime but sometimes,
Its like a electronics interference noise.
Don't know what's this all about ://
Sent from my LT26i using XDA
Click to expand...
Click to collapse
I think it's for the bad isolation of earpiece, but someone think the problem come out when the XS switchs GMS/WSDMA
Roman91 said:
I think it's for the bad isolation of earpiece, but someone think the problem come out when the XS switchs GMS/WSDMA
Click to expand...
Click to collapse
Hmm thankx for the reply. I'll try switching to only one mode and check it.
Sent from my LT26i using XDA
i can hear that hissing too, i ve searched about it, and it looks like latest smartphones have that kind of problem, the only solution i could find is not to place your ear directly on the earpiece, fortunately this phone has a great in-call volume...
earpiece hissing, crackling, buzzing - problem solved
well amigos, the problem finally has been solved for me, reading this forum https://discussions.apple.com/thread/3414732?start=0&tstart=0
so i turned off my phone, i removed the sim card, i cleaned it using a soft cloth, and then i inserted it back, making sure the sim card was placed correctly in the tray, i tested it several times and guess what, there was no more hissing anymore, so the problem is the micro sim-card, those sim-cards must be placed correctly otherwise it will make that hisssing sound
i hope this works for you too
greetings from colombia...
Had my first two calls today, same problem. Interestingly, it gets louder/more noticeable when I'm actively speaking, not when the other party says something.
Sim-Card is fresh from the envelope, so there shouldn't be scratches, dust or fingerprints on it, but I'll try cleaning it up tomorrow. Got the phone set on GSM only, since I've got bad 3G/UMTS signal at home and I'm pretty sure constant "channel-hopping" would drain the battery.
Hi,
got xperia S yesterday. Great phone... only problem is GSM interference in the earpiece. It is there every time when phone is set to 2G. 3G is free of this issue. As I can hear at every call it's a bit irritating.
I don't know what should I do: sent it back to the store (bought from amazon), try to repair in the service centre or learn to live with it?
Can any of xperia S owners make a siple test: put the phone in "only GSM" mode and make one or two calls. Put earpiece close to the ear and listen to it. I wonder if it's design flaw and every xperis S have this issue, or only some of them....
Anyone who got his phone replaced and the new one came WITHOUT the same problem ???
tia
Piotr
Piotrze, im having same issue and till now i thought its a problem only of mine phone.And till now ive wanted to send it back to service but if everyone has the same issue it might not be accepted at service, idk.
Sent from my LT26i using xda app-developers app
Thank for reply. Anyone who had this problem and managed to get rid of if by repairing / replacing phone ?

Top speaker crackling

I've had my M8 for about a day now and I'm very happy with it. I really love how you can now set up the volume rocker as a shutter button...finally!
Unfortunately my phone has an issue where the top speaker crackles in two situations, both when the volume is at the max setting. The first situation is when placing an outgoing call the top speaker crackles with every ring. Not too bad a situation by itself. But that top speaker also crackles along with peoples' voices. No other issues when listening to music either via Google Music or Pandora. I even tried to install an equalizer app to tone down the mid range but the crackles persist.
Hopefully this is the only phone with this issue but I did want to share this with the community. I'm heading to an AT&T store later today to exchange it for another unit.
You are not alone. I bought two brand new phones (ATT Version) in ebay. Both had the same issues. I am in the process of returning them. When you dont have proper reception of the voice call, the unwanted noise gets amplified. The phone does not have proper noise filter. My ear pains sometime. When this phone cannot be used as a basic phone, then I dont want to waste my money. Apart from that, this phone has lot of other issues like bluetooth, sluggish sometime, battery, intermittent touch response issues, etc.... mentioned in the various forums in the internet.
The sound quality on the bottom speaker and the external look are the ones worth mentioning which stand outs from other phones. My experience with HTC One M8 is very bad and I am not going to get another HTC product.
I bought mine three days ago and I notice a little bit of crackling as well. It happens when the volume is at max is not a strong cracklings but I can hear it, should I go to at&t to get a replacement?
Sent from my Nexus 7 using XDA Free mobile app

[Q] Top speaker quality in viber

Hi,
I was using my old Galaxy s3 to call & txt fiance using viber in states, now that I have sold it to mazuma mobile I have used viber to call her for the first time on my z2 & I could barely hear her at all on the top speaker & had to put phone on speaker phone just to hear her , normal call quality is pretty good on mobile calls, volume was up full. She could barely hear me as well, I turned off noise cancellation in call settings & she could hear me a bit better but said it was still quiet.
Just wondered if anyone else has experienced this?
Cheers.
Have you tried moving the phone around on your ear? Sounds silly, but because of the placement of the speakers, its not as natural as other phones i've used imo (or maybe its how tall the phone is). I found the same issue at first, then i moved the phone around on my ear until the speaker and my ear lined up right and the sound was normal.
Yeah mate, moving the phone around my ear was first thing I tried, I don't have issues with normal calls but speaking to her on viber it's almost like the speaker volume is set really low & I could barely hear her at all, since I call her in the early hours I would rather not have to put the call on speaker phone.
BanziBaby said:
Yeah mate, moving the phone around my ear was first thing I tried, I don't have issues with normal calls but speaking to her on viber it's almost like the speaker volume is set really low & I could barely hear her at all, since I call her in the early hours I would rather not have to put the call on speaker phone.
Click to expand...
Click to collapse
Ah okay. I did a quick google search and it looks like its hit or miss for some devices, so it might be on their end. This thread has a Viber rep responding in it to the same problem, or at least a couple months ago he was(no real solution, other than reporting it).
http://forum.xda-developers.com/showthread.php?t=2307492
Also there's an app suggestion in there that a member says helped, and another one would be master volume (i think thats the name). I don't really use Viber, so i'm not much help other than that.
Cheers again for the reply mate, have checked that thread out & also posted in it hoping they will still be checking it, checked the apps mentioned in play store & most haven't been updated since 2011, I do think the issue is like you say more on Viber's end as the volume was fine on my now sold Galaxy S3.
Might have to check out Line or similar apps & get her to do the same as Viber is almost unusable due to this, connection quality was excellent all through the call so I think Viber just need to update or optimise it for the Z2.
Same problem man, here is a fix that worked for me, note 3 international version:
http://forum.xda-developers.com/showpost.php?p=54518814&postcount=31

Crackling noise from speakers

I've noticed a strange high pitch cracking noise from the speaker, not far from when you get a phone call or text near a speaker but only for a second and only on playback from Facebook videos playing via chrome and in the same part of the video. Has anyone else noticed this it's not a massive problem but I'm thinking of RMA.
Update: RMA'd the device for other reasons (headphones broke after 2 weeks) but it still persists with the other device so I'm not sure why this is happening
Wait. You RMA'd because of broken headphones, and they gave you a new phone. You sure about that? Also how the hell does warranty include broken headphones?
adsubzero said:
Wait. You RMA'd because of broken headphones, and they gave you a new phone. You sure about that? Also how the hell does warranty include broken headphones?
Click to expand...
Click to collapse
Yeah well kinda, faulty headphones after 15 days so I was in the 30 day replacement period and Carphone Warehouse (LG V30 exclusive) didn't have them in stock in store so couldn't just swap them so they took my phone away and sent me a new unit the next day
I just started have this same issue. It seems to only happen when the phone rings or text. Strange!!!
Same here. It makes nasty annoying popping sounds when my alarm goes off. Except I think it may be the audio files themselves as i did some searching and someone with the exact problem posted that. Testing youtube on max volume and no popping noises. Phew.
If it is happening near a speaker it is called spagnola

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