Top speaker crackling - AT&T HTC One (M8)

I've had my M8 for about a day now and I'm very happy with it. I really love how you can now set up the volume rocker as a shutter button...finally!
Unfortunately my phone has an issue where the top speaker crackles in two situations, both when the volume is at the max setting. The first situation is when placing an outgoing call the top speaker crackles with every ring. Not too bad a situation by itself. But that top speaker also crackles along with peoples' voices. No other issues when listening to music either via Google Music or Pandora. I even tried to install an equalizer app to tone down the mid range but the crackles persist.
Hopefully this is the only phone with this issue but I did want to share this with the community. I'm heading to an AT&T store later today to exchange it for another unit.

You are not alone. I bought two brand new phones (ATT Version) in ebay. Both had the same issues. I am in the process of returning them. When you dont have proper reception of the voice call, the unwanted noise gets amplified. The phone does not have proper noise filter. My ear pains sometime. When this phone cannot be used as a basic phone, then I dont want to waste my money. Apart from that, this phone has lot of other issues like bluetooth, sluggish sometime, battery, intermittent touch response issues, etc.... mentioned in the various forums in the internet.
The sound quality on the bottom speaker and the external look are the ones worth mentioning which stand outs from other phones. My experience with HTC One M8 is very bad and I am not going to get another HTC product.

I bought mine three days ago and I notice a little bit of crackling as well. It happens when the volume is at max is not a strong cracklings but I can hear it, should I go to at&t to get a replacement?
Sent from my Nexus 7 using XDA Free mobile app

Related

[Q] I have serious Call speaker problem with my S2...Help

Hi:
I just got my galaxy s2 today. The only and important problem i found so far is the Speaker ( the one we use for calling not music). I keep hearing the electric noise when i make phone calls. the noise disappear if i use the earphone. So, I am sure that something is wrong with the Speaker........
love this phone so much.
Can somebody help?
Thanks a lot!!!
Return the phone for a refund or exchange, the earpiece speaker is broken.
where was this phone purchased?
I bought it from clove
When I turn the volume down a bit the problem is gone.
It only happens when I turn the volume to max or one step from max.
Is that still mean there is a problem with my s2?
Thanks.
Sent from my GT-I9100 using XDA App
Does anybody know how to solve this?
this problem is still there no matter what.
Thanks.
Might be a dumb question but whatever.
Are you connected to edge/2g? Are you next to a computer/wifi router?
Sent from my SGH-T959 using XDA App
NO I am having 3g or H+ from rogers, Canada.
it mast be something to do with the speaker because If i use the earphone the problem is gone.
is it possible that rooting caused it?
root did not cause it, the issue was probably always there. i really wish more people would reply saying if they do or do not have the issue as well, so we know if its common to all SGS2 units, or you just have a specific defect.
As per request..
No I don't have this problem and have used the speakerphone several times.
No problem with my earpiece speaker or my speakerphone
Not here but I do get the headset issue...though that's another thread..
Sent from my Hero using XDA App
awesome, there are some data points. max volume doesnt seem to crackle everyone's speaker, so maybe a bad batch is going around.
My SGS2 ear-peace crackles on max volume pretty badly - sounds like something is rattling inside. If I put it one or two notches below max, the crackling stops.
I also purchased from clove and live in Canada.
I had this issue with a nokia years back. I ordered and replaced the speaker and the problem was solved. It could just be that it was not glued-snapped down properly and this causes it to vibrate. real crackling is caused by a distorted diaphragm in the speaker.
Anywho, I also was wondering if anyone else has this problem.
JF-GINO said:
My SGS2 ear-peace crackles on max volume pretty badly - sounds like something is rattling inside. If I put it one or two notches below max, the crackling stops.
I also purchased from clove and live in Canada.
I had this issue with a nokia years back. I ordered and replaced the speaker and the problem was solved. It could just be that it was not glued-snapped down properly and this causes it to vibrate. real crackling is caused by a distorted diaphragm in the speaker.
Anywho, I also was wondering if anyone else has this problem.
Click to expand...
Click to collapse
I'm afraid to say I noticed this on my phone today. Turned it down a couple of notches & the crackle could no longer be heard. Far from ideal. Will have to check with clove on next steps, and samsung australia on repair cost if done locally.
Yup same problem here. The local samsung service centre technician says there's nothing wrong with the speaker, I guess he's just lazy to look into it.
I'll send it in again to another samsung service centre to have another look.
no problem with my speakers, but sometimes the earpiece sound does seem too low when receiving calls even if i have it on max volume settings
Have the same problem... Like the earspeaker is distorting and vibrating. It starts just when I call somebody, when ringing.... Tomorrow I will take it to hospital
ok I got back my phone from Samsung Service Centre, after a second persuasion they changed the front panel (whole LCD including the front speaker, not sure if the back speaker too, I don't know the structure of the phone).
And now, it's solved!! NO MORE BUZZING when making/receiving calls!
Definitely go ask for an exchange or a change of your panel guys! It's a HARDWARE ISSUE.

[Q] Radar keyboard volume levels and other audio strangeness

Has anyone else noticed that the keyboard click on the Radar is a lot quieter than other WP7 phones. In comparison to a Mozart or Trophy it's virtually inaudible at normal volume levels.
I have also noted that there is often interference in the gaps between audio tracks - a definite clicking sound when the track changes. Also not an issue on the Mozart or Trophy.
And the voice used for text to speech is very quiet when played back via Bluetooth - if I turn it up loud enough to hear it, then it's distorted. Once again, not a problem on Mozart or Trophy.
I've already sent the phone back to HTC who just reflashed it and returned it, but the audio levels are unchanged.
ROM is latest version: 7.10.7720.68 FW 1600.2200.10803.401 Radio: 16.23.02.09_2_16.24.00.23U
Anyone got any similar experiences? Or does your Radar behave differently?
Yup mine too
Sent from my Radar C110e using Board Express
Same here though all phones are quieter than my DVP is. That is the loudest phone on the market.
Damn, that's a shame. Spoils an otherwise very good phone. Think I'll be going back to my Mozart, even if the Radar does have better battery life, until HTC release a fix.
I don't have a Clicking noise when changing tracks... no noise at all...
Im on my 8 day with it and simply love it.. comming from Sensation and Galaxy S2
I don't see my self going back to android from WP7... it simply works better with all the things i need it for...
by the way im from Denmark
I hear quite the opposite. My Radar is twice as lout as my other HTC HD7. Maybe you just need to adjust the volume?
I have a similar problem but not quite the same
Every once in a while the volume on my HTC Radar drops quite low for music, ringtone and everything... if i turn it off and on it goes back to normal levels...
sala91 said:
I hear quite the opposite. My Radar is twice as lout as my other HTC HD7. Maybe you just need to adjust the volume?
Click to expand...
Click to collapse
My DVP is still louder than my sisters hd7. That's what you get for placing a speaker on the back of the phone.
Every review i've seen/read they say this has a way better speaker/louder speaker than other WP7 that have been out. maybe your radar is defective? idk
My radar has better sound than my DVP. My DVP was a lot louder before it got Mango update. Although keyboard does seem to be at lower volume level.
What I hate about radar is that whenever I am changing the tracks while playing the music, it's like I have to wait for zune to start playing the music until I can move on to the next track.
I don't think is a problem with the keyboard lower volume. I just love it the way it's, I preferred like that because with my HD7 everyone can heard when I typing. And when I use the audio jack on my car seems to be louder.
Sent from my Radar 4G using XDA Windows Phone 7 App
Well if im mistaken, I thought this guy had the Focus S, If it was it was pretty loud with the keyboard clicks, a lot bolder sound than my DVP. But I may be mistaken
Nothing wrong with the volume on mine. Although 8tracks and Mixtapes both fail to output any sound at all. =(
- Sent from my HTC Radar 4G using the OMG XDA WTF WP7 BBQ App. =D
i suffer with the 'clicking' sound when changing tracks between music on zune when listening through headphones. its really annoying. I ma wondering if it is because i am using high quality headphones and they are just that much more sensitive than the standard rubbish. Going to try some cheaper headphones and see if the problem is still there and report back.
nacho10f said:
I have a similar problem but not quite the same
Every once in a while the volume on my HTC Radar drops quite low for music, ringtone and everything... if i turn it off and on it goes back to normal levels...
Click to expand...
Click to collapse
I've been having the same issue. It was pretty rare at first, but it has been happening pretty much constantly since yesterday's update. I'm doing a backup and restore right now to see if it will help any, but it has definitely been a real hassle.
Song change click noise...
I had the same problem with clicking noises when zune changed songs. I fixed it by going into the sound enhancer under options and turning off all audio effects. After that it no longer makes any kind of clicking noise. Only problem now is playing music seems to drain my battery about 10% an hour.
Have gotten used to the quiet keyboard click but the clicking and popping between tracks is still a bit of an annoyance. Agreed that with all the sound enhancer effects switched off they are almost inaudible. But TBH I think the audio without the enhancer is a bit weak. Have settled for SRS which seems to me to be the best compromise overall.
I have a weird thing with my Radar - the sound from Headphones is very low. I mean you can hear well only when volume is 20 and higher. I checked my headphones and they are perfectly fine. Even tried several others on Radar - still the same.
It's about the same effect with Bluetooth headsets.
I deleted Sound Enhancer some time ago, so I can't adjust boost through it
Then re-install the sound booster silly
I've discovered Sound Enhancer in Settings, but not as a separate app. However, it doesn't increase the volume dramatically

[Q] Top speaker quality in viber

Hi,
I was using my old Galaxy s3 to call & txt fiance using viber in states, now that I have sold it to mazuma mobile I have used viber to call her for the first time on my z2 & I could barely hear her at all on the top speaker & had to put phone on speaker phone just to hear her , normal call quality is pretty good on mobile calls, volume was up full. She could barely hear me as well, I turned off noise cancellation in call settings & she could hear me a bit better but said it was still quiet.
Just wondered if anyone else has experienced this?
Cheers.
Have you tried moving the phone around on your ear? Sounds silly, but because of the placement of the speakers, its not as natural as other phones i've used imo (or maybe its how tall the phone is). I found the same issue at first, then i moved the phone around on my ear until the speaker and my ear lined up right and the sound was normal.
Yeah mate, moving the phone around my ear was first thing I tried, I don't have issues with normal calls but speaking to her on viber it's almost like the speaker volume is set really low & I could barely hear her at all, since I call her in the early hours I would rather not have to put the call on speaker phone.
BanziBaby said:
Yeah mate, moving the phone around my ear was first thing I tried, I don't have issues with normal calls but speaking to her on viber it's almost like the speaker volume is set really low & I could barely hear her at all, since I call her in the early hours I would rather not have to put the call on speaker phone.
Click to expand...
Click to collapse
Ah okay. I did a quick google search and it looks like its hit or miss for some devices, so it might be on their end. This thread has a Viber rep responding in it to the same problem, or at least a couple months ago he was(no real solution, other than reporting it).
http://forum.xda-developers.com/showthread.php?t=2307492
Also there's an app suggestion in there that a member says helped, and another one would be master volume (i think thats the name). I don't really use Viber, so i'm not much help other than that.
Cheers again for the reply mate, have checked that thread out & also posted in it hoping they will still be checking it, checked the apps mentioned in play store & most haven't been updated since 2011, I do think the issue is like you say more on Viber's end as the volume was fine on my now sold Galaxy S3.
Might have to check out Line or similar apps & get her to do the same as Viber is almost unusable due to this, connection quality was excellent all through the call so I think Viber just need to update or optimise it for the Z2.
Same problem man, here is a fix that worked for me, note 3 international version:
http://forum.xda-developers.com/showpost.php?p=54518814&postcount=31

Anyone with ticking sound?

Unlocked my white 32GB after 300 MB download. No issues.
Installed a few apps, nothing special yet, no system related apps.
This afternoon my N9 started ticking from the bottom speaker each time I touch the glass. Just unlocking via pattern does it also.
About 12-15 very quick clicks like a speaker wire is shortening out.
Any hope before I call in a RMA?
B
Sent from my Nexus 5 using Tapatalk
Hi
benwish said:
Unlocked my white 32GB after 300 MB download. No issues.
Installed a few apps, nothing special yet, no system related apps.
This afternoon my N9 started ticking from the bottom speaker each time I touch the glass. Just unlocking via pattern does it also.
About 12-15 very quick clicks like a speaker wire is shortening out.
Any hope before I call in a RMA?
B
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
How loud are these clicks?
It isn't unusual to get quiet clicks and buzzes when using a device, the Nexus 4 for example is a famous for it, it constantly makes a noise if you put your ear to it even when it is sleeping.
The CPU and other components are awake shy. They spend a large amount of time in sleep mode, perhaps coming on for a millilsecond then going off for several milliseconds, then back on at the next touch where it needs to display a nice graphic or do something, then off again. Everytime the CPU switches on, so does a lot of electrical circuitry to drive the power requirements. Currents switching on and off flowing through wires creates noise, either audible directly, like the hum from a kettle or a buzz from a power supply, or via electrical noise that is picked up by other circuits, for example the amplifier for the sound, which then makes it audible. Almost every electronic device if you put your ear to it makes a noise and buzzes, often changing in tone when you make it do something.
So I would say if it is very quiet, only audible in a quiet room when near to the tablet, it's is probably just normal operating noise. You might find a replacement is quieter, or you may find it is louder. You may find someone else can't hear it at all, if you are young you are more likely to hear these things than someone who is older as we lose high frequency hearing as we get older, and listening to loud music in headphones makes it happen quicker
Of course if it is pretty loud, audible all the time and annoying, certainly go for a replacement.
Regards
Phil
Just wanna make sure, but you are not talking about the button touch sound on Android 5.0 are you? The sound has been changed to a very swooshing sound that almost sounds like static on an audio line.
Thank you guys for your input.
The sounds I observed were loud, not the near silent hum kind. More like a finger nail is hitting a window.
The sound got progressively louder during my trouble shooting.
It ended up in a total distorted, muffled tone coming from the bottom speaker.
Something inside shortened out.
I had a micro-Tesla conductivity meter this morning at my bench and I could see that by touching the screen even at the top it induced a small current directly at the bottom speaker.
I called an RMA and the N9 was declared DOA.
Replacement is in the mail.
B
benwish said:
Thank you guys for your input.
The sounds I observed were loud, not the near silent hum kind. More like a finger nail is hitting a window.
The sound got progressively louder during my trouble shooting.
It ended up in a total distorted, muffled tone coming from the bottom speaker.
Something inside shortened out.
I had a micro-Tesla conductivity meter this morning at my bench and I could see that by touching the screen even at the top it induced a small current directly at the bottom speaker.
I called an RMA and the N9 was declared DOA.
Replacement is in the mail.
B
Click to expand...
Click to collapse
When you called what did you tell them? Where did you get it from? I got mine from best buy, and have this same problem. I think I'm going to wait until its closer to my 14 day period... Maybe I'll get a second batch device.
Sent from my Nexus 9 using XDA Free mobile app
Not me. The ticking sound was the first thing I listened for when was testing out the speakers. I didn't hear anything out of the ordinary.
Took me awhile to be sure though cuz the song i used to test actually did have occasional ticks in it. I had to relisten to it on my headphones and on my home theather system to be sure it was just the song and it was.
eorsini said:
When you called what did you tell them? Where did you get it from? I got mine from best buy, and have this same problem. I think I'm going to wait until its closer to my 14 day period... Maybe I'll get a second batch device.
Click to expand...
Click to collapse
I told them just my findings. Repeated click sounds by touching screen from a single speaker. This was a direct Google order and they sent a replacement within 24 h's. No questions asked.
The new White N9 is perfect. No unusual click sounds. In addition to that, there is a little less light bleed and from the few hours I used it so far I get the feeling that the battery is lasting a good bit longer. The first N9 went from 100% to about 40% within 3 h's of trouble shooting, the replacement is still at 75% after I unlocked & rooted and put back all my files, about 2.5 h#s screen-on-time. Makes sense, since the constant shortening out the speaker uses electricity.
The serial number difference of the last 4 numbers is a 44 higher count number, so I believe its the same batch/lot.
Overall, a quick and painless exchange and Google's RMA process is one of the fastest and easiest I have gone through.

Potential issue with Microphone? Is this a normal sound?

Hello everyone,
I recently got my LGV30, about 2 days ago, brand new, but from a 3rd party seller, and I noticed a very minor poping or "crackling" -- I'd like to call it more of a microcrackle than anything -- issue with the audio that happens . Specifically, when I open up the google browser, and hit the microphone icon on the search bar, about once every 10 or so times (its honestly random) I hear a micro pop or crackle in my speaker, for literally 1/4th of a second, then everything works like normal. It either happens right before the "beep" sound when the microphone icon is pushed, or just after the "beep" after it has been used, or both. It happens more often before I'm going to say something, or immediately after I'm done speaking as it types out what I said. Again, this is a very small "pop" the "ding" sound from pressing the mic still works, it just sounds a tiny bit distorted when first pressing it. Similarly, when using Gboard, and trying speech to text on the Messenger app, I hear the damn microcrackle again.
Here's the crazy thing though, I have ran about 5-6 videos on youtube that are supposed to be speaker tests (high and low frequency noise), everything sounds great. I have listened to over 10 hours of video/music and only once noticed a tiny bit of crackling, but honestly It was so quick that I'm not really sure if it wasn't just the song playing. I also have not noticed it with headphones but will continue to test this. I also picked up another android phone I had years ago, the Moto G4 Play, and tried to replicate the issue, to my surprise, my MotoG4 play has a similar issue, but its significantly more quiet than my LG. In the Moto's case, I press the microphone icon on the keyboard and I hear more of a "buzzing" sound immediately after, then, once I stop talking and hear the closing "beep" of the microphone, again, the buzzing sound. Much quieter, and likely why I never noticed it at all when using that device.
I'm just wondering if you all think this is a software issue, or a hardware issue? I have made several phone calls, people say I sound good, and I can hear them fine. I feel like something is happening when I press that button, as it doens't happen at ANY OTHER time when using audio. I'm thinking it might be the microphone "poping" itself awake? Maybe? I don't really know how this works.
Should I go through the trouble of returning the phone over this, or trying to get an exchange? It wouldn't be easy, since I bought the phone brand new off Ebay, and would need to contact seller (has 30 day money back guarantee).
Please let me know.
Thanks!

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