Anyone got an S2 from t-mobile direct in the UK? - Galaxy S II Q&A, Help & Troubleshooting

Seems like they now have the S2 in stock, going to give them a call later to see what they will offer me...

Just looked at their online prices

yes they do just orderd mine for my upgrade on flex 35i and had to pay £10 for the phone. should have it on thursday

Mine's coming today/tomorrow, got it £30pm over 18 months plus £60 upfront. Deal includes £180 of credit a month, equivalent to 900 minutes or 1800 texts. They wanted me back

Lagu said:
Just looked at their online prices
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Have you got a link?
Still says coming soon from what I can see.

Just buy from chitterchatter? Authorised tmob seller at far better prices..
Also there phones are unlocked and unbranded.. Its a no brainer....
Got my upgrade through them 2 weeks ago and I was well pleased..
25 quid a month
600 mins
Unltd texts
Unltd internet
Unltd landline (free bolt on)
Phone for free
Well impressed..only thing was took over a week to sort delivery.. But at that price I was happy to wait

http://www.t-mobile.co.uk/shop/pay-monthly/samsung-galaxy-s-ii/mobile-tariffs/
Here.
Just Orange left to release it now....... getting impatient...

Chivalryyyy said:
Just buy from chitterchatter? Authorised tmob seller at far better prices..
Also there phones are unlocked and unbranded.. Its a no brainer....
Got my upgrade through them 2 weeks ago and I was well pleased..
25 quid a month
600 mins
Unltd texts
Unltd internet
Unltd landline (free bolt on)
Phone for free
Well impressed..only thing was took over a week to sort delivery.. But at that price I was happy to wait
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Do you have full speed internet or throttled?
How long for that contract?
How much for the handset?

_dsk_ said:
Do you have full speed internet or throttled?
How long for that contract?
How much for the handset?
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Was for 24 months... Phone was given free of charge..and a they are an autherised tmob reseller, you get the same internet as if you had purchased from tmobile directly...unlike buying from a 3rd party reseller...
Link to there current deal for new contracts...though you may get better as an upgrade as i did
http://www.chitterchatter.co.uk/samsung/samsung-galaxy-s-ii-new-pd-74.php

Awesome, i think will give them a bell when i get home and see what they offer me.
Just had a look at my t-mobile and i can get the handset for £180 if i stay on my current £20.56 a month contracts (for another 18 months)... tempting

Lagu said:
http://www.t-mobile.co.uk/shop/pay-monthly/samsung-galaxy-s-ii/mobile-tariffs/
Here.
Just Orange left to release it now....... getting impatient...
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Why wait for orange?
If you're with orange and due an upgrade phones4u will do it. As far as i'm aware it's the same as upgrading through orange except phones4u get a cut.
I got the standard pack through from orange thanking me for staying with them, kept the same number etc......
Plus now i've got a nice unbranded phone without all the "lovely" orange extras.
Sent from my GT-I9100 using XDA App

Managed to get a Samsung Galaxy S 2 for £9 for the handset and Flex 35 over 18 months

_dsk_ said:
Seems like they now have the S2 in stock, going to give them a call later to see what they will offer me...
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WHATTTTT??? WHERE DID YOU FIND THIS????
I called and spoke to some really nice woman and she checked on their internal "coming soon" list and said that, she can see the GSII will be coming but no date. (This is in spite of the fact the "consumer" websites says June)
So where did you see that you can get it from them direct?
(My contract is such, that I could only do a straight call-up and delivery (regular) upgrade.)

I first saw it as an option when i logged into t-mobile.
Called them literally 2 hours ago and they were offering some horrendous £35 plus contracts for the handset...

_dsk_ said:
I first saw it as an option when i logged into t-mobile.
Called them literally 2 hours ago and they were offering some horrendous £35 plus contracts for the handset...
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Sorry to be so immature BUT OMG!!! Things must have changed since literally a few days ago!
I'm going to try and log in now. (I'm on my dad's business contract so hopefully it will cover it )
And as for the price, it is indeed a very expensive phone.

I've phoned T-Mobile up twice and both times, I've been told they're stocking them, but their internal "coming soon" doesn't actually have a release date!
However the GSII, is on their website.
So if anyone orders from T-Mobile directly, could they please inform us, and when it actually gets delivered??

Currykiev said:
Why wait for orange?
If you're with orange and due an upgrade phones4u will do it. As far as i'm aware it's the same as upgrading through orange except phones4u get a cut.
I got the standard pack through from orange thanking me for staying with them, kept the same number etc......
Plus now i've got a nice unbranded phone without all the "lovely" orange extras.
Sent from my GT-I9100 using XDA App
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I did try, but the shop here couldn't process the order.

I phoned on Saturday, they said they'd got a shipment that very morning. Mine should arrive tomorrow; I'll be happy to answer any questions
Worth noting that if you order online or over the phone, you get a 7 day cooling off period, so if you don't like T-Mobile, or your contract, or the phone, or your cat's reaction to the phone or anything else, you can send it back and the contract goes away
Source:
http://www.t-mobile.co.uk/common/returns_policy.html
From what I've read, this does not apply instore. When I first signed up with T-Mobile 18 months ago in a brick-and-mortar store, I asked about this.
Me: "Do you have a cool-off policy?"
Sales guy: "Yes, we have a policy, and that policy is that we have no cool-off period."

Xero Xenith said:
I phoned on Saturday, they said they'd got a shipment that very morning. Mine should arrive tomorrow; I'll be happy to answer any questions
Worth noting that if you order online or over the phone, you get a 7 day cooling off period, so if you don't like T-Mobile, or your contract, or the phone, or your cat's reaction to the phone or anything else, you can send it back and the contract goes away
Source:
http://www.t-mobile.co.uk/common/returns_policy.html
From what I've read, this does not apply instore. When I first signed up with T-Mobile 18 months ago in a brick-and-mortar store, I asked about this.
Me: "Do you have a cool-off policy?"
Sales guy: "Yes, we have a policy, and that policy is that we have no cool-off period."
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Its not specific to T-mobile. Its a statutory protection offered in the distance selling regulations and applies to all distance sales.

I had my T-Mobile SGS2 delivered this morning.
I phoned T-Mobile up on Friday evening and they said they have just got in a delivery of SGS2's so I upgraded to it.
It has got the T-Mobile logo on boot. Havn't tried any other sim cards but I am quite sure it will be locked.
Anything anybody wants me to check?
This is my first android phone so nothing too complicated lol, but Ive been doing a lot of reading about android so am not a total n00b

Related

Am I the only one waiting on Vodafone UK?

They made an announcement on their eForum yesterday:
Vodafone said:
There have been a number of unanticipated issues during the software approval for Galaxy S 2.
The next phase of testing is scheduled for Friday 13th. We'll provide an update on Monday 16th with the latest information on timings.
If the device passes testing with Google on Friday, we'll be able to confirm despatch dates for preorders in our Monday update. If not, we'll give as much information as we can.
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What the... Does this mean they're filling it with bloatware? I've heard from other sources that VF will be selling the GS2 unbranded, but then how could it have issues regarding software approval?
I've been due an upgrade for a month and have been holding off for this -- which is why I haven't bought the phone outright. I still haven't been able to confirm a deal for my new tariff because they can't confirm deals until the phone is showing 'in stock' for those in the call centre.
I heard the date of 16th being the release date for some time now, so hopefully on Monday I'll here "the phone is available!" and I get in before they're out of stock.
Anybody else in the same or a similar boat? Very, very frustrating!
Hey, I managed to pre-order the phone through an online early upgrade on the 4th May. When I ordered it said something along the lines of shipping "from the 16th May" so this could mean any time after that date really. I phoned the warehouse team on Tuesday (10th May) to try and get clarification if they still expected to start shipping on this date, and the guy I spoke to said that they anticipated stock to arrive within the next 2-3 days and that once it was in stock they would start shipping immediately. However after seeing the update on their forums yesterday I can only assume that what I was told was a complete lie.
It's really frustrating that a) Vodafone would load the phone with software (bloatware) Google obviously don't approve of and b) that they would delay the launch of the phone to do this!
why not get it through CPW or mobiles.co.uk?
sure to be unbranded then + probably cheaper anyway...
got mine on release week on VF upgrade via mobiles.co.uk
Because mine was an early upgrade (my contract isnt up 'til September) I had to go direct through Vodafone. Although by the looks of things, Vodafone might not be shipping my order until September anyway
I'd say you're probably better to wait a couple of months, especially if VF are ****ing about with the firmware...
Sent from my GT-I9100 using XDA Premium App, innit!
My O2 phone works fine on a Vodafone SIM, so if they're having problems in testing they must be screwing around with it. That means you'll get any official updates some time after everyone else.
Plus is there the remotest chance you'll get the phone for £149.99 on a £10.50 per month contract with Vodafone? Nope.
Go to phones 4u or carphone warehouse. They will give you an unbranded sgsII as an upgrade.
I got mine as a Vodafone upgrade from phones 4 u. on April 30th.
Mine was an early upgrade. My contract doesn’t finish until 12th of June. But i was able to upgrade from 12th of April. The 2 month is added to the end of my new contract. So i can upgrade again 12th of April 2013. But again my contract won't be up till 12th of June 2013
bigshape said:
why not get it through CPW or mobiles.co.uk?
sure to be unbranded then + probably cheaper anyway...
got mine on release week on VF upgrade via mobiles.co.uk
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They won't be able to do as good a deal as Vodafone will (most likely) do. I'm hoping I'll be able to get a handset-only upgrade which would mean: £35 p/m 18m, 600mins, Unlimited texts, 500MB, Vodafone passport.
Looking at mobiles.co.uk I'd have to take 300 less minutes per month and pay £79.99 for the handset. That's pretty good but since I've been with VF for a good number of years I think I can do better.
Nameless21 said:
Go to phones 4u or carphone warehouse. They will give you an unbranded sgsII as an upgrade.
I got mine as a Vodafone upgrade from phones 4 u. on April 30th.
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Could you barter or did you have to stick to their standard deals? Carphone warehouse can do my tariff with that phone if I pay £159.99 for the handset -- no thank you :-/
I would check on Phones 4 U website but unfortunately they kind of con you into allowing them to use your information for marketing before showing you the goods it seems. Oh well.
Could it be the NFC devices which are supposed to hit late may early june?
Means they could still be unbranded?
An optimistic view, I doubt it though. I have little faith in Vodafone! I received a response (to an email I sent) from one of Guy Laurence's people. I responded by asking her if these VF handsets will be branded. My next question will be about NFC.
Moandal said:
My O2 phone works fine on a Vodafone SIM, so if they're having problems in testing they must be screwing around with it. That means you'll get any official updates some time after everyone else.
Plus is there the remotest chance you'll get the phone for £149.99 on a £10.50 per month contract with Vodafone? Nope.
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Or less
Sent from my GT-I9100
crypticc said:
Or less. Best buy price match for o2 minus 10% on handset. Alternatively do 50 cashback from quid co, or top cash back then direct from o2. I chose former to get unbranded, oh, and there's something good about walking out if a shop holding a new phone box
Sent from my GT-I9100
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Sent from my GT-I9100
Moandal said:
Plus is there the remotest chance you'll get the phone for £149.99 on a £10.50 per month contract with Vodafone? Nope.
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£25 a month, with handset cost of £49, 12 month contract but then I do get really good discounts.
Have pre-ordered mine via http://upgrades.vodafone.co.uk/ mentioned the 19th, keeping fingers crossed, but not expecting anything.
artesea said:
£25 a month, with handset cost of £49, 12 month contract but then I do get really good discounts.
Have pre-ordered mine via http://upgrades.vodafone.co.uk/ mentioned the 19th, keeping fingers crossed, but not expecting anything.
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How did you preorder yours with such a good deal?
Here are the upgrade options I have: http://i.imgur.com/45o9F.jpg
Really, really terrible. Pity I have to wait until they're in stock to get a good deal, which means they'll probably go out of stock instantly due to all the preorders and I'll be waiting another two weeks...
b33p_ said:
How did you preorder yours with such a good deal?
Here are the upgrade options I have: http://i.imgur.com/45o9F.jpg
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same offers I get, just I can apply for discounts after I've order (this is special for me, please don't expect to barter with customer services after the phone has come out if you pre-order on a high tariff).
why are you waiting at all, I upgraded my vodaphone contract using Phones4you, got a great deal. 25/month, £60 for phone.
You can get voda's version will be full of crap and more expensive.
@stoolzio
Can you tell me how this worked? I tried three different P4U stores and they all said that they no longer do "handset upgrades". ie: They'd give me the phone, on my network, but only if I changed tariff. Since I want to keep my existing tariff I couldn't do a deal with P4U (or CPW, either).
Did you change your Voda tariff?
stoolzo said:
why are you waiting at all, I upgraded my vodaphone contract using Phones4you, got a great deal. 25/month, £60 for phone.
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Over 18 months, that is very good. Over 24 months, terrible. How long was it?
barneypooch said:
Can you tell me how this worked? I tried three different P4U stores and they all said that they no longer do "handset upgrades". ie: They'd give me the phone, on my network, but only if I changed tariff. Since I want to keep my existing tariff I couldn't do a deal with P4U (or CPW, either).
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Same, I rang P4U earlier and they said they don't do handset only upgrades. They were £50 cheaper than CPW though.
@b33p:
Have you had a call from Voda, by any chance? They called me about 11am to say the SGS2 might be available for despatch today.
They didn't call back, so I did.
Totally different story: "It's available from the 19th".
WTFFFFFFFF goes on at Vodafone? It's a mystery of religious proportions.....
barneypooch said:
@stoolzio
Can you tell me how this worked? I tried three different P4U stores and they all said that they no longer do "handset upgrades". ie: They'd give me the phone, on my network, but only if I changed tariff. Since I want to keep my existing tariff I couldn't do a deal with P4U (or CPW, either).
Did you change your Voda tariff?
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Click to collapse
I got mine through phones4u in PCworld, maybe things are different. To be honest I think it depends on the branch and even perhaps who you talk to, a bit inconsistent, i'll tell you why.
I first ran Phones4u and they told me the same, no upgrades, however they told me they would be doing next week (two weeks ago now). They also told me they had no handset trade in policy, none at all, nada nothing, didnt exist.
So, the following week I walk into PC world, there and then I am offerred an upgrade of my current vodoacontract and given £90 for my old HD2 (with android on it no questions asked). I was so dumbfounded I just got my cash out and signed up.
Now the proud owner of one SG2 with same phone number, minutes and everything.

Amazingly good price for Galaxy S3 - Irish mobile providers

This country is 9 times out of 10 a complete and utter rip off of the highest order in every respect so imagine my surprise when i click on eMobile and Meteor websites and you can purchase the Galaxy S3 for €599 on pay as you go that's actually cheaper than Amazon.de which comes in at €617 including postage, i was astounded as generally id expect a phone like this especially in Ireland to come in nearer the €700 mark, this is actually the cheapest ive seen yet, Amazon and Carphone Warehouse,etc charge 499 sterling which is about 627 euro.
I assume the phone is locked to these networks but no doubt it can be unlocked for free or a small fee.
PS - Both these mobile providers ive been with before and are useless especially Meteor the worst customer service of all time but if your just buying the phone outright throw away the SIM, get it unlocked and away you go.
Links
http://www.emobile.ie/phonesplansmore/phones/details/?id=152
https://store.meteor.ie/phones/
Why is that cheap? We pay about 584€ in Germany to get a non-branded S3, tax and shipment included
funk_doc said:
Why is that cheap? We pay about 584€ in Germany to get a non-branded S3, tax and shipment included
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I assume you are talking about....
Amazon.de comes in at http://www.amazon.de/Samsung-Smartp...R8XB7XF&s=ce-de&ie=UTF8&qid=1338325215&sr=1-1
which is great if you live in Germany but for everyone else there are added costs up to €613+ including shiping,etc therefore the links ive provided are cheaper if you are not resident in Germany.
Amazed again The Carphone Warehouse in Ireland are only charging €569 on Three Ireland
http://www.carphonewarehouse.ie/Pro...ndgt-Galaxy-S-III-16GB-Pebble-Blue/238553/1_3
UK Carphone Warehouse charging £499.95 which is about €627 im astounded as usually it's always dearer in rip off Ireland.
Right to hell with this im gonna get one at €569 then ill have to sell my SGSII pretty quickly or ill be completely broke until the end of June.
jonny68 said:
This country is 9 times out of 10 a complete and utter rip off of the highest order in every respect so imagine my surprise...
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Best start to a post I've ever seen.
Hotobu said:
Best start to a post I've ever seen.
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haha unfortunately it's true mate full of corrupt bankers and Government who have decimated the country besides being a rip off!!!
ANYWAY enough of all that - went into 2 different carphone warehouse shops today in Dublin City, asked about the GALAXY S3, first girl said she "thinks" it might be available this coming Friday but wasn't sure about the price or what network it was on, i informed her according to their website it was €569 and on 3 Ireland she said well there you go you couldn't make it up, how fuc*ing unhelpful or just plain thick!!
Second shop not that much better, confirmed it would be available from midnight tomorrow night if anyone is sad enough to actually wait outside a carphone warehouse at that time just to get a phone but didn't know what price or network it was on, one must ask themselves how did these people get a job in the first place in the carphone warehouse surely everyone cant be as thick as them, all i wanted to know was how much stock they were getting, was it locked to 3 Ireland or not and to confirm the price was correct but they couldn't answer any of these.
Anyway sorry for long rant people like this annoy the hell out of me, fingers crossed they will have stock on Saturday as i wont get a chance before then to get back to the shop, still the best price ive seen anywhere at all!
unlock
Hi guys, thinking of getting the s3 for 299 on meteor with a 25 euro 18 month contract, but I'm only studying in ireland so will be going back home to norway for holidays etc. Do any of you know of any reliable unlocking services?
Cheers
jonny68 said:
This country is 9 times out of 10 a complete and utter rip off of the highest order in every respect so imagine my surprise when I
Click to expand...
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hear in the next budget that there will be a 20 euro/year tax on mobile phone users
Wouldnt put it past them, they need it to fund the bail out and the banks not to mention Ministers 114,000 euro tax free expenses

Gosh darn you Carphone Warehouse!

After being told it will be delivered tomorrow, then the next day, then the next for the white I9300 i have now finally been told it will now be NEXT Thursday!
I am very unhappy with this company! Cancelling my order and going elsewhere. Now i have no number as my contract expired today!
So cross at their lack of honesty!
Thats all, just needed to vent.
MOD EDIT: Swearing removed, lets all go to our happyplaces
riso123 said:
After being told it will be delivered tomorrow, then the next day, then the next for the white I9300 i have now finally been told it will now be NEXT Thursday!
I am very unhappy with this company! Cancelling my order and going elsewhere. Now i have no number as my contract expired today!
So cross at their lack of honesty!
Thats all, just needed to vent.
MOD EDIT: Swearing removed, lets all go to our happyplaces
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thanks for sharing, hope you can sleep well now, lol
winwiz said:
thanks for sharing, hope you can sleep well now, lol
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Would sleep better if I had an s 3 to play with
Sent from my GT-I9300 using XDA
Having been messed around by play.com I rang CPW yesterday afternoon and ordered an S3 to be delivered to my local store and collected it just after lunch today.
I was more than a little bit surprised at how well it went.
every time i read the name sounds like "crapwarehouse " no offense
Moleshome said:
Having been messed around by play.com I rang CPW yesterday afternoon and ordered an S3 to be delivered to my local store and collected it just after lunch today.
I was more than a little bit surprised at how well it went.
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I hate you lol
Sent from my GT-I9300 using XDA
Got mine today from carphone warehouse in Selfridges in London, sim free £499 i didn't think that was too bad considering everything in Selfridges is usually double.
I was messed around something terrible by Carphone Warehouse.
Firstly, they took my £500 immediately on pre-ordering the phone (3 weeks before release date). I ordered pebble blue SIM FREE for collection at my branch.
Literally hours before release date they tell me pebble blue not available and that they have no idea when it will be (not their fault if Samsung made a mistake with their blue paint but they have £500 of mine and cannot tell me when I can have my phone).
3 weeks? 6 years?
"The reason we take your £500 up front sir is to ensure you get the special, online offers for pre-ordering (memory card, car charger etc)".
- Later I am told by them that as I am buying SIM-FREE I am not legible for the special offer anyway!!!
Release date comes and I want to change my order to Marble White.
They absolutely assured me I could do this.
Spoke to my local branch and then to retail support or whatever it is (higher up the chain).
"No problems sir, your order will be changed and we will phone you to confirm".
No phone call.
Called them back and "yes sir I can see your order has been changed to Marble White on our system. We are expecting white phones in on Friday 1st June and yours should be in that batch".
Friday comes and no phone.
Phone the shop and retail support.
"Oh no sir I can see on our system that it still says Pebble Blue for your order".
Absolutely useless.
I went straight to Phones4U, bought the phone and then cancelled my order with CPW.
Serves them right.
Now I am waiting for them to return my £500. They'll probably forget or something!
All good, but on the phones4u website the price is £600. Is this is what you paid?
i got my white version 2 days ago from them after swapping from blue to white.
But the problem was that they did not give me any pre order accessories at all, saying that no carphone warehouse got stock for this and that is impossible for them to give free accessories as they have not been suplied for this.
this is utter b----s--t! has anyone else heard this?
Re: Phones4U price......
I called one branch and they quoted £600.
I called another branch and they quoted £500!
So off I went to the £500 branch.
When they scanned the box for me to purchase they appeared to have probems. I knew exactly what the problem was of course. The manager was involved and they made a phone call or two to check on the price.
Turns out they ARE charging £600 for SIM FREE. Obviously trying it on a bit as the phone is so sought after currently that they can probably get away with it.
Anyway they did offer one other option...to buy it on a PAYG deal.
That was £550 and it was supplied with a SIM card with £10 credit on it.
So that's what I did. I'll just use the SIM card with credit on it to make any 0870 or other expensive calls.

How AT&T Dropped the ball on the 920 release

Seriously, I have been a loyal AT&T customer for OVER 10 years, with 5 phone lines and 1 data only line (paying almost $400/mo) and this time, I almost told then to "GO F*** OFF!!"
Back story: First, the news that the 920 was releasing was released in September. In October, we found out that AT&T was able to get an exclusive for 6 months on the device. We also had the WP8 release event from Microsoft. November, AT&T FINALLY releases pricing for the 920 and a release date. No news on Pre-Order availability until it was a few days from release date.
Now, AT&T did such a HORRIBLE job on educating their own customer service reps, that I almost just gave up.
1. I tried to pre-order online, but since I have a corporate discount on my account, I had to go through their Enterprise Portal and pre-order was blanked out so I could no do it.
2. I thought I would be sly and order it by phone. Everything went well until the rep told me it was $199.99... I choked and told her "No Thanks"!
3. I went into the store when it opened (Wed Nov 7). Rep there didn't even know pre-orders were being accepted but after much assuring by me and looking in her computer, she started my order. After finishing she GUARANTEED me it would arrive by Friday, that is what the computer was telling her.
Friday comes and my phone is still in "Processing" state. I called to get an update and I was told it was being processed and would ship soon. In other words, she had no freaking clue.
I bash AT&T on FB and get a text from a rep from my store asking me what's up. We text for a while and come to find out that it may take a week or more for my phone to ship. The original rep should have told me that, but no, set my expectations really high to get smashed.
After looking over my order some more, he finds out that my free charging pad was not added to my order, so now I have to go BACK and get that fixed.
To make it worse, the availability of the phone in AT&T stores has been lackluster at best. I'm talking most only are getting 3 devices in Black, Red and/or White for sale. All other colors have to be ordered.
Oh, they are not even letting people in line waiting to get one know that they are out of stock, instead, they are letting them stay there waiting for an hour+ at a time to tell them they have none, but then try to sell them on a S3, Note 2 or an iPhone 5.
So, where did AT&T drop the ball? Hell, if you read up and also what others around the country have been saying, they pretty much dropped it everywhere they could, and even in some placed you didn't think they could!
I'm going to wait out for my Yellow 920. I am going to get over all this eventually, but all I can tell you know is, if I ever go to pre-order a phone from AT&T and am told it will arrive on launch date, it will be in writing and someone will pay for it if it falls through.
If you plan to go to a store and wait in a "line" for this phone, just go up and ask over someone shoulder to see if they even have one.
Agreed. I preordered my red 920 on the 7th, was guaranteed that it would arrive by the 9th. Now being told it won't even ship for another "week or two". Being told that it was first come first serve, but I know people who preordered on the 8th received their phones on the 9th as promised. Very annoyed by all of this, honestly.
I learned a long time ago not to preorder from AT&T except in store. I have yet to in the stores on morning/mid day or even early afternoon of a release day device and not be able to get one. Now I live in Maine so obviously that is a lot easier than if you live in a big city or what not.
2 Stores near me got plenty of Note II's, 8X's and 920's. The one I chose to go to had the 10 black 920s, 10 white, and 5 red. No Yellow or Cyan.
The last time I preordered online I got my phone about a week after release, even though the devices were in stock at the store.
I preordered both the iPhone 3gs and 4 in store and they were both there release morning.
in store...
crawlgsx said:
I learned a long time ago not to preorder from AT&T except in store...
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I preordered in store early Wednesday and am still waiting, so this is no sure fix. I also am not getting the charger and will have to return to the store to argue about it. I did have the option of shipping the phone to the store, which considering the store had it in stock on Friday would have been a better idea this time since even if my phone wasn't there I would have just taken one of the ones they had. As preordered Lumia 900s that were shipped directly arrived before the models in store, how would you have guessed? Certainly AT&T botched this release in the US.
Damn unfortunate . I ordered a 920 Cyan thru Att premier on Nov 8 and got it today Nov 10. They shipped it overnight instead of 2 day :good:
Talderon said:
Seriously, I have been a loyal AT&T customer for OVER 10 years, with 5 phone lines and 1 data only line (paying almost $400/mo) and this time, I almost told then to "GO F*** OFF!!"
Click to expand...
Click to collapse
The bigger question is why in the name off all things good and holy are you paying AT&T so much money? Switch to Straight Talk and pay half of that for four lines, and that includes all-you-can-eat minutes/text/data?
I'm confused, why are you paying so much??
My family plan with 5 lines and 4 out of the 5 have 3GB data and we're only paying $250 a month.
AT&T stores are having issues with the amount of L920 they are getting in stores. The store I went to only had 1 nokia in stock which was in black. Couple other stores in the area had maybe 2-3 in stock. Maybe none.
I avoided the whole pre-order nonsense and
took a chance that I would get the phone by getting in line at the store Friday morning. I have pre-ordered before and had a similar experience and will never do it again. All in all, I was able to get the phone Friday after waiting in line outside the store for 30 mins. and once I got inside the store, about an hour.
Alpha0ero said:
took a chance that I would get the phone by getting in line at the store Friday morning. I have pre-ordered before and had a similar experience and will never do it again. All in all, I was able to get the phone Friday after waiting in line outside the store for 30 mins. and once I got inside the store, about an hour.
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You guys had lines for the Nokia? That's weird, I've seen videos of people waiting in line and there's about 5-10 other people but I never seen any type of line at my AT&T store.
I went on launch day.
I live in Las Vegas, Nevada.
Yep
emckai said:
You guys had lines for the Nokia? That's weird, I've seen videos of people waiting in line and there's about 5-10 other people but I never seen any type of line at my AT&T store.
I went on launch day.
I live in Las Vegas, Nevada.
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Click to collapse
I got there at 8:30 and attached is a picture of the line at that time. This AT&T is across the road from Dell here in Austin so maybe that would explain it.
Alpha0ero said:
I got there at 8:30 and attached is a picture of the line at that time. This AT&T is across the road from Dell here in Austin so maybe that would explain it.
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Click to collapse
Well it's good you still got your phone. I'm waiting on the wireless charging pad XD
I feel your pain
Talderon said:
Seriously, I have been a loyal AT&T customer for OVER 10 years, with 5 phone lines and 1 data only line (paying almost $400/mo) and this time, I almost told then to "GO F*** OFF!!"
Back story: First, the news that the 920 was releasing was released in September. In October, we found out that AT&T was able to get an exclusive for 6 months on the device. We also had the WP8 release event from Microsoft. November, AT&T FINALLY releases pricing for the 920 and a release date. No news on Pre-Order availability until it was a few days from release date.
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Click to collapse
I have a similar story, but mine was worked out so I actually received my phone today via FedEx and I will never order another device where they have to deliver it. I went online after mid-night to try and order the device, but everything it kept trying to charge me an extra $150 for the charging plate and the $100 which was to drop the phone to $99. So I called ATT and the first rep couldn't tell what was going on and chalked it up to me being a corporate account user. So I had to call back the next day and waste another hour on the phone with a corporate rep who finally told me to just order it and they would credit it back after the fact - what part of stupid, do I look? So I wasted an hour on phone before work and called back at Lunch to find out that I had a code which showed my service plan wasn't compatible with the offer, and that they needed to update it. So I wait for a supervisor, explain my situation for the third or fourth time and get cut off before she can correct the freaking problem. I finally call back and speak to gentlemen by the name of Jose, who walks me to through, count them, 4 transfers before we get back into the corporate account section and a darling young lady sets the code correctly to reflect a current voice and data plan compatible with the offer and I immediately am able to order the phone on their website. This is the afternoon of the 7th of November. They process my order, it gets sent out to FedEx and of course, two day deliver doesn't mean a hill of beans to them. I see a status that it was picked up the morning of 8 November and estimated for delivery on 12 November. So I go through the entire weekend without a new toy to play with; but no biggie, I got the phone and charging plate after being told by ATT that the plate was on backorder. SO I AM NOW HAPPY. If I could only get my wireless hotspot, all would be golden.
AnyMal said:
The bigger question is why in the name off all things good and holy are you paying AT&T so much money? Switch to Straight Talk and pay half of that for four lines, and that includes all-you-can-eat minutes/text/data?
Click to expand...
Click to collapse
emckai said:
I'm confused, why are you paying so much??
My family plan with 5 lines and 4 out of the 5 have 3GB data and we're only paying $250 a month.
AT&T stores are having issues with the amount of L920 they are getting in stores. The store I went to only had 1 nokia in stock which was in black. Couple other stores in the area had maybe 2-3 in stock. Maybe none.
Click to expand...
Click to collapse
I pay more because I am on an Enterprise Unlimited Data Plan (means no throttling, EVER) with all 5 lines and a few of the devices have insurance.
Strait Talk is out of the question because of the plan stipulations and level of service I would lose with those plans over the Enterprise service.
As for an update. Nope, still no phone and still no word on when it will ship.
Latest update other than it not shipping:
Ok, when I pre-ordered, I ordered the phone and a charging STAND. What ended up happening is, they placed the order for my PHONE and a charging PAD (after corporate discount, it was $25). When I questioned why my FREE pad was not on my order, come to find out they ordered the phone and I PAID for the free pad. So they fixed that, then I placed the order for my stand and it was $37 after corporate discount..
I hate AT&T!
Talderon said:
I pay more because I am on an Enterprise Unlimited Data Plan (means no throttling, EVER) with all 5 lines and a few of the devices have insurance.
Strait Talk is out of the question because of the plan stipulations and level of service I would lose with those plans over the Enterprise service.
As for an update. Nope, still no phone and still no word on when it will ship.
Latest update other than it not shipping:
Ok, when I pre-ordered, I ordered the phone and a charging STAND. What ended up happening is, they placed the order for my PHONE and a charging PAD (after corporate discount, it was $25). When I questioned why my FREE pad was not on my order, come to find out they ordered the phone and I PAID for the free pad. So they fixed that, then I placed the order for my stand and it was $37 after corporate discount..
Click to expand...
Click to collapse
My ordering history:
Nov 9-- Online ordered
Nov 12--Order was cancelled, Online ordered again
Nov 13--Order was cancelled again, Ordered on phone
Nov 14--AT&T premier agent told me my order was shipped
Nov 15--Check my order status again, the order is back ordered
Nov 16--Order is in processing

Question Can I break a contract I signed with T-Mobile for the new Galaxy S23 Ultra?

Can I break a contract I signed with T-Mobile for the new lavender Galaxy S23 Ultra?
(If this belongs in another place, please move it.)
I signed the deal on Feb 16th and was told then I'd get it in 2-5 business days, no later than the 23rd.
Phone didn't come. Went back to store and asked them, they said it's coming anytime. Then I went online chat with T-Mobile last Saturday and they told me they were shipping Monday, (today) and I'd get it by Wed. Guess what, they lied again, the phone wasn't shipped. Now on chat they said it would be shipped between Feb 27 - March 3rd. So three different dates.
On same chat she said I could get a local phone that is in stock if I wanted to downgrade from 512GB storage and 12GB memory to 256GB Storage & 8GB memory. And get this, with the new deal I'd end up owning $15 more a month on my payments. I said no thanks and exited the chat.
I ordered this on the 16th thinking I had plenty of time to get this before our vacation on March 5th.
And it looks like it's not going to come and it will automatically get shipped back due to I can't sign for it.
They lied to me three different times now.
I'm really mad at T-Mobile and want out of the deal and find another provider. Our three phones are paid off and we don't owe anything unless I'm stuck with this new deal. I figured since I don't have the new phone yet, I can back out.
Advice please and maybe links to help me with this.
You just send it back within 14 days of receipt and you can get out of it.
Didn't read everything, but I have O2 and you have 14 days to cancel the contract.
If you didn't pre-order it's my understanding that the higher storage options are on backorder which technically isn't t-mobiles fault but as others have said when you do get it you have 14 days to return it and you can basically undo the whole order and payment within 14 days.
EtherealRemnant said:
You just send it back within 14 days of receipt and you can get out of it.
Click to expand...
Click to collapse
Rouvster said:
Didn't read everything, but I have O2 and you have 14 days to cancel the contract.
Click to expand...
Click to collapse
spart0n said:
If you didn't pre-order it's my understanding that the higher storage options are on backorder which technically isn't t-mobiles fault but as others have said when you do get it you have 14 days to return it and you can basically undo the whole order and payment within 14 days.
Click to expand...
Click to collapse
Okay, here is the problem. I ordered this phone the 16th, 12 days ago. I don't have the phone since it hasn't been shipped yet. In T-Mobil chat yesterday they he said: " It is already ready to be shipped and the most recent estimated ship date for the phone is between 02/27/2023 - 03/02/2023." So I think they want to make sure I don't get the phone before Feb 2nd so I can't change my mind and send it back. If it hasn't gotten here by the time I leave for vacation, it will be sent back as I have to sign for it.
william58 said:
Okay, here is the problem. I ordered this phone the 16th, 12 days ago. I don't have the phone since it hasn't been shipped yet. In T-Mobil chat yesterday they he said: " It is already ready to be shipped and the most recent estimated ship date for the phone is between 02/27/2023 - 03/02/2023." So I think they want to make sure I don't get the phone before Feb 2nd so I can't change my mind and send it back. If it hasn't gotten here by the time I leave for vacation, it will be sent back as I have to sign for it.
Click to expand...
Click to collapse
The 14 day return window doesn't start until the tracking number is confirmed as delivered
william58 said:
Okay, here is the problem. I ordered this phone the 16th, 12 days ago. I don't have the phone since it hasn't been shipped yet. In T-Mobil chat yesterday they he said: " It is already ready to be shipped and the most recent estimated ship date for the phone is between 02/27/2023 - 03/02/2023." So I think they want to make sure I don't get the phone before Feb 2nd so I can't change my mind and send it back. If it hasn't gotten here by the time I leave for vacation, it will be sent back as I have to sign for it.
Click to expand...
Click to collapse
Even if it is said in delivery, say them you want to cancel now.
You're within the 14 days and they simply won't ship the phone.worst case you'll need to Return it manually
Keep track of everything, written, picture if applicable, screenshot, etc.
Even in 2023 I couldn't believed how skcetchy provider still are.
I did cancel my 1st S23U feb9, and now feb 28, still no sign of my money, over 1200$.
2nd provider, had issue to close the contract by phone, did online and the plan online wasn't the same as my call. Wen to a store to speak face-to-face, had a agreement and surprise ! got a 50 $ charge because I spoke with a human. Indeed, if I had it done 100% online, no extra charge. Despite the fact this is not a hidden fees, they are not really willing to point it to you...
Spent overall 10h on that (call, return, nego, explanation) + 2 credit check (equifax sent me few notif) + fuel = I could have paid a brand new s23U will all my time lost.
And not done yet, still waiting for my $.
Here we are lucky with credit cards, if you have all the proof, they don't really ask question, they backcharge.
I wont do it for the 50$ , because Ive no argument, but im tempted. Here we already get screwed hard 53$ / month (no phone) for 6gb and 4g plan. And yes , if you're are a no-body, this is pretty much the cheapest when you pair it with a flagship. Overall , including 50% S23U financing, it cost me 93$/month + 830$ cashdown.
ouch
oVeRdOsE. said:
Keep track of everything, written, picture if applicable, screenshot, etc.
Even in 2023 I couldn't believed how skcetchy provider still are.
I did cancel my 1st S23U feb9, and now feb 28, still no sign of my money, over 1200$.
2nd provider, had issue to close the contract by phone, did online and the plan online wasn't the same as my call. Wen to a store to speak face-to-face, had a agreement and surprise ! got a 50 $ charge because I spoke with a human. Indeed, if I had it done 100% online, no extra charge. Despite the fact this is not a hidden fees, they are not really willing to point it to you...
Spent overall 10h on that (call, return, nego, explanation) + 2 credit check (equifax sent me few notif) + fuel = I could have paid a brand new s23U will all my time lost.
And not done yet, still waiting for my $.
Here we are lucky with credit cards, if you have all the proof, they don't really ask question, they backcharge.
I wont do it for the 50$ , because Ive no argument, but im tempted. Here we already get screwed hard 53$ / month (no phone) for 6gb and 4g plan. And yes , if you're are a no-body, this is pretty much the cheapest when you pair it with a flagship. Overall , including 50% S23U financing, it cost me 93$/month + 830$ cashdown.
ouch
Click to expand...
Click to collapse
Before launching chargebacks which could result in the carrier canceling your wireless plan and refusing to continue doing business with you, I'd suggest filing an ftc complaint which if I'm not mistaken includes protection against retaliation
If you want to cancel your order, reach out to T-Mobile through DM on Facebook or Twitter and explain to the T-Force Team (automatically tier 2 support) that you will not be there to receive it. FedEx has been leaving packages at people's doors without knocking and ignoring the Signature Required for delivery due to "COVID". Y ou don't want to take the chance that it doesn't arrive and shows up and is left at your door while you won't be there.
jcsww said:
If you want to cancel your order, reach out to T-Mobile through DM on Facebook or Twitter and explain to the T-Force Team (automatically tier 2 support) that you will not be there to receive it. FedEx has been leaving packages at people's doors without knocking and ignoring the Signature Required for delivery due to "COVID". Y ou don't want to take the chance that it doesn't arrive and shows up and is left at your door while you won't be there.
Click to expand...
Click to collapse
I already have it set up with UPS where they take it to another place of business and hold it till I pick it up.
spart0n said:
The 14 day return window doesn't start until the tracking number is confirmed as delivered
Click to expand...
Click to collapse
Is that a fact? 14 days from the time I actually have the phone in hand?
So would I get to use the phone during the days from the time I get the Phone. That would be great. at period? There are a couple bugs I want to work on on the contract that I'm confused on... the MAX Magenta 55 plan and why I'm only getting $77 for a mint S31+ 5G phone with no scratches, scuffs or blemishes on it anywhere. If I keep this phone, I want to pay the $77 and keep that phone for a backup, but salesperson said the trade in was required with MAX Magenta 55 ???
The reason I'm sayin this is I just found out the Phone is on the way and I should have it in hand tomorrow.
william58 said:
Is that a fact? 14 days from the time I actually have the phone in hand?
So would I get to use the phone during the days from the time I get the Phone. That would be great. at period? There are a couple bugs I want to work on on the contract that I'm confused on... the MAX Magenta 55 plan and why I'm only getting $77 for a mint S31+ 5G phone with no scratches, scuffs or blemishes on it anywhere. If I keep this phone, I want to pay the $77 and keep that phone for a backup, but salesperson said the trade in was required with MAX Magenta 55 ???
The reason I'm sayin this is I just found out the Phone is on the way and I should have it in hand tomorrow.
Click to expand...
Click to collapse
If you doubt it yourself, message tforce on Facebook or Twitter and get the words straight from the horses mouth
spart0n said:
If you doubt it yourself, message tforce on Facebook or Twitter and get the words straight from the horses mouth
Click to expand...
Click to collapse
So is the handle for T-Mobile, tforce? Or is it T-Mobile on FB?
I sure would like to clear up those two things before I open the package.
william58 said:
So is the handle for T-Mobile, tforce? Or is it T-Mobile on FB?
I sure would like to clear up those two things before I open the package.
Click to expand...
Click to collapse
Sorry, I used to work for tmobile years ago. The customer service teams that answer Facebook and Twitter DMs on the offical T-Mobile social media accounts are called tforce. When I worked for tmobile they would be people from your general area and/or timezone after they authenticated you with your tmo account login
Is anybody here familiar with T-Mobile's MAX Magenta 55
They said I was required to have my three lines with Max Magenta 55 added to my main plan for $10 each monthly for two years. That is $30 a month / $720 for 24 months Making the total bill counting $135 + $11.54 a month for the phone. If I don't accept, I don't get the $1000 off the phone. The main question is why do I have to have all three lines with that, one line is not used at all, just for emergency calls for my aging Papa. So, I'd like to take that line out.
It seems like with that max deal and my phone, T-Mobile is recouping back $800 of that $1000? Not really that good of a deal.
The other question was in regards to only getting $77 for my mint and I mean mint S21+ 5G phone. I'd like to keep it and just pay the $77 which goes paying for the new phone.
william58 said:
Is anybody here familiar with T-Mobile's MAX Magenta 55
They said I was required to have my three lines with Max Magenta 55 added to my main plan for $10 each monthly for two years. That is $30 a month / $720 for 24 months Making the total bill counting $135 + $11.54 a month for the phone. If I don't accept, I don't get the $1000 off the phone. The main question is why do I have to have all three lines with that, one line is not used at all, just for emergency calls for my aging Papa. So, I'd like to take that line out.
It seems like with that max deal and my phone, T-Mobile is recouping back $800 of that $1000? Not really that good of a deal.
The other question was in regards to only getting $77 for my mint and I mean mint S21+ 5G phone. I'd like to keep it and just pay the $77 which goes paying for the new phone.
Click to expand...
Click to collapse
This is exactly why I always buy Unlocked and Trade-In my phones with Samsung directly. Pop the Sim from old phone in and it works. No Contracts, No Carrier Bloat and No Stress. Just the same Prepaid T-Mobile $32.95 a month plan with 5GB Data and Unlimited Text plan I have had for years.
william58 said:
Can I break a contract I signed with T-Mobile for the new lavender Galaxy S23 Ultra?
(If this belongs in another place, please move it.)
I signed the deal on Feb 16th and was told then I'd get it in 2-5 business days, no later than the 23rd.
Phone didn't come. Went back to store and asked them, they said it's coming anytime. Then I went online chat with T-Mobile last Saturday and they told me they were shipping Monday, (today) and I'd get it by Wed. Guess what, they lied again, the phone wasn't shipped. Now on chat they said it would be shipped between Feb 27 - March 3rd. So three different dates.
On same chat she said I could get a local phone that is in stock if I wanted to downgrade from 512GB storage and 12GB memory to 256GB Storage & 8GB memory. And get this, with the new deal I'd end up owning $15 more a month on my payments. I said no thanks and exited the chat.
I ordered this on the 16th thinking I had plenty of time to get this before our vacation on March 5th.
And it looks like it's not going to come and it will automatically get shipped back due to I can't sign for it.
They lied to me three different times now.
I'm really mad at T-Mobile and want out of the deal and find another provider. Our three phones are paid off and we don't owe anything unless I'm stuck with this new deal. I figured since I don't have the new phone yet, I can back out.
Advice please and maybe links to help me with this.
Click to expand...
Click to collapse
Any contract can be broken, return it or stop making payments.
spart0n said:
tforce
Click to expand...
Click to collapse
This don't seem right?
https://www.facebook.com/profile.php?id=100069235640029
william58 said:
This don't seem right?
https://www.facebook.com/profile.php?id=100069235640029
Click to expand...
Click to collapse
Not the account named tforce, the account is T-Mobile but the customer service teams you connect to by messaging the official Twitter or Facebook is called tforce

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