[Q] Sprint premier Silver to Gold - HTC EVO 3D

Ok I will have been with Sprint for 10 years on July 4th of this year and I will become a Premier Gold customer, now normally every July (last year I got my EVO July 10th) I can upgrade my phone.
So my question is will I automatically be eligible for my Premier Gold upgrade ($150 off) come July 10th since I have already done a year of my contract. Or will I have to wait until NEXT July to upgrade?

I would think you would eligible this year

Call Sprint and ask them for a one time upgrade since you should have been eligible for the full $150 come July 4th. I have done this and so have many others.

DozeBeatS said:
Call Sprint and ask them for a one time upgrade since you should have been eligible for the full $150 come July 4th. I have done this and so have many others.
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They should do that without hesitation. But to answer your original Q, I would think without a doubt you would get that upgrade on the 10 year date. But call and ask to get it early. I was only 1 year in my contract of my HTC Hero that I replaced with the Shift in Jan, and they reset my upgrade to full without any issues, so I don't see why they wouldn't for you. Or you can call and try to do that for another line and just wait for the primary line to become eligible next week.

wardfan220 said:
They should do that without hesitation. But to answer your original Q, I would think without a doubt you would get that upgrade on the 10 year date. But call and ask to get it early. I was only 1 year in my contract of my HTC Hero that I replaced with the Shift in Jan, and they reset my upgrade to full without any issues, so I don't see why they wouldn't for you. Or you can call and try to do that for another line and just wait for the primary line to become eligible next week.
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Well 2 of my lines were just upgraded 1 month ago so they are not gonna do anything for those and another is eligible right now for $150. I can't get the E3D until the 12th anyway so I'm not worried about getting my upgrade early I just want it by the 12th and I will if all goes right.

Jeremiah239 said:
Well 2 of my lines were just upgraded 1 month ago so they are not gonna do anything for those and another is eligible right now for $150. I can't get the E3D until the 12th anyway so I'm not worried about getting my upgrade early I just want it by the 12th and I will if all goes right.
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You can always use the upgrade for your other line and switch it over.

Follow the instructions posted here: http://slickdeals.net/forums/showthread.php?sduid=157729&t=3011929&highlight=sprint+evo+3d+150
I was able to get BOTH of my phones bumped to the full $150 upgrade with a 5 minute phone call.

DozeBeatS said:
You can always use the upgrade for your other line and switch it over.
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Yeah I plan on doing that if everting doesn't work out.

What you want to do is call up 888-927-2199 (Premier Customer Dept.) and ask for an Upgrade Override. I did it on Thursday and I was at the store Friday morning getting my 3VO. My two buddies did it on a Saturday and came out with 3Ds in a couple hours.

slapshot591 said:
What you want to do is call up 888-927-2199 (Premier Customer Dept.) and ask for an Upgrade Override. I did it on Thursday and I was at the store Friday morning getting my 3VO. My two buddies did it on a Saturday and came out with 3Ds in a couple hours.
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Yeah, my full upgrade was due to come up July 1st, but I called them on Thursday and they set it to June 1st so that I could get the E3D on launch day. Didn't take any hassling at all, they just agreed to it straight away.

Related

Loose my Upgrade?

Hey everyone, I realize this thread is VERY common but I have a good question. I have a line that I upgraded in March and received $60 off my bill. I DID NOT use the phone upgrade though. Come April 1st will I lose this upgrade for the unsubsidized phone or can I wait for the EVO 3D and use it then?
Danke!
how ong have you been a customer? how much are you paying for your plan?
You'll still have your full upgrade after april 1st, after you use it then you are boned for two years, if your payment amount isn't great enough. Got that from a sprint rep. Hope this helps.
Edit: just talked to sprint and sad to say, after april first, you will revert to a two year upgrade. Sucks!
Sent from my twopointthree heroc using XDA App
I talked to a sprint rep on the phone (someone in India) and basically told her that if they didn't give me the upgrade I would leave sprint for AT&T. I had AT&T before, no problem going back to them if they do a bait and switch on me. If you're polite and thoughtful, they probably will help you.
They transferred me to an American woman (probably because she was more experienced to handle people cancelling, most likely was retention), and she was able to make sure my upgrade would be transferred over. If it doesn't happen tomorrow, I'm switching carriers
Samzebian said:
I talked to a sprint rep on the phone (someone in India) and basically told her that if they didn't give me the upgrade I would leave sprint for AT&T. I had AT&T before, no problem going back to them if they do a bait and switch on me. If you're polite and thoughtful, they probably will help you.
They transferred me to an American woman (probably because she was more experienced to handle people cancelling, most likely was retention), and she was able to make sure my upgrade would be transferred over. If it doesn't happen tomorrow, I'm switching carriers
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I think that I'm going to call and try that. I have been with sprint for a while, not ten years but about 5, and I have waited on my upgrade since Nov for a better device to come out. I don't want to cancel and don't want to play the add a line/cancel a line game so I will try this. Thanks
windriff18 said:
You'll still have your full upgrade after april 1st, after you use it then you are boned for two years, if your payment amount isn't great enough. Got that from a sprint rep. Hope this helps.
Edit: just talked to sprint and sad to say, after april first, you will revert to a two year upgrade. Sucks!
Sent from my twopointthree heroc using XDA App
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looks like were all hearing mixed things....
i just got off the phone with sprint (india) and after 15 minutes and lots of hold, we came to the conclusion that while i am currently sprint premier, i will only qualify for premier silver after tomorrow.... normally that means every year i get $75 for an upgrade, and $150 every 22 months
but since i will be eligible for an upgrade (in june) under current premier qualifications, i will NOT lose that upgrade come evo 3d time.... but that AFTER i upgrade this time, i will change over to the new color system, and will only be eligible for $75 in june 2012, and $150 in april 2013.
i hope this helps people understand the situations
tl;dr : current premier upgrade = youll retain until after your next upgrade , then becomes silver or gold premier
Yes...there are many conflicting stories...i too am in the same situation. Basically my friend and sprint told me to upgrade and then return the upgrade and go back to my old phone. He told me that usually it will reset you back to eligible. I'm not sure if its going to work but if not I can always raise hell All who are eligible now and got word that you will "retain" eligibility please post your results after April 1. I will update once i return the phone.
jdmtsx said:
Yes...there are many conflicting stories...i too am in the same situation. Basically my friend and sprint told me to upgrade and then return the upgrade and go back to my old phone. He told me that usually it will reset you back to eligible. I'm not sure if its going to work but if not I can always raise hell All who are eligible now and got word that you will "retain" eligibility please post your results after April 1. I will update once i return the phone.
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well if i go june whatever to upgrade to an evo3d after i preorder it.....i will raise all ****ing hell if sprint tells me i am not eligible....i will get an upgrade
minieod said:
looks like were all hearing mixed things....
but since i will be eligible for an upgrade (in june) under current premier qualifications, i will NOT lose that upgrade come evo 3d time.... but that AFTER i upgrade this time, i will change over to the new color system, and will only be eligible for $75 in june 2012, and $150 in april 2013.
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I was told that I would lose my early upgrade on April 1st, so I would have to wait until my 2 yrs is up in November in order to get the discount.
i was told today by a sprint rep, That you shouldn't lose your upgrade. The change will start after u upgrade, then the two year or one year thing should start.
I received a letter from Sprint. I sent an email asking about the change and how long I've been with the company. I don't have the letter on my phone so I can't post it but paraphrasing it said that as of now (beginning of March when I got the letter) I would be eligible for a full upgrade June 1 (used an upgrade on my evo on launch day 6/4/2010). As of April 1 I would be reverted to premier silver status and would no longer be eligible for an upgrade. As of September 1 of this year I will reach 10 years with sprint and be switched to premier gold and receive yearly upgrades. When the pre-order date for the evo 3d is announced I'm going to try and get that changed. As of now though, according to the letter, I'm not eligible till 9/1.
It definitely seems that people are getting conflicting information. The letter I received is the same information that someone on the evo forum who works for sprint retentions gave.
Sent from my PC36100 using XDA App
The whole new Sprint Premiere thing is a little out in left field if you ask me. But it is much better than what Verizon is doing to everyone.
As for my upgrade I have been holding off on my upgrade since Oct 2010.
So I am sitting on a 150.00 credit to my Evo 3d.
My poor Evo 4g will feel so alone.
Which reminds me I need to goto sprint today and yell at them about my LG Optimus I put on my plan recently. (They didn't give me the line transfer credit, nor my 100.00 mail in rebate for the phone.)
Wonder why there would be different responses? Don't all of the sprint reps get the same info? Got a different response, myself, between the first day of ctia and when I posted...
Sent from my twopointthree heroc
I actually received a response back from my e-mail as well as a phone call from a an Account Services Specialist from Sprint and they offered to extend the upgrade until my contract ends. They definitely confirmed though that if you were Premier Silver before, you will lose the early upgrade until you qualify for Premier Gold.
I was eligible april 1st and thats when the premier program changed so I lost my upgrade and so I called sprint yesterday about my status and after 5 mins they agreed to change my status within 24 hours... they changed my upgrade status in less than 3 hours... but after i get the 3d i'm screwed for 22 months... but I'm getting the best buy buy back program so I will get like $300 or so back when i trade in to make up for not being able to upgrade yearly then I can just buy a new phone at regular price...
I just checked my account and I'm good to upgrade in Nov. I like what I see with the 3d but I think I'm going to hold out for the next big thing. Funny thing is my wifes line (secondary) got upgraded back in Oct thru wirefly but on the sprint site it still shows her eligible for an upgrade. We live in SD so when we got evos we had to change our numbers to a different state to activate them. I wonder if that eligibility is false. Lol I'm going to try to get her the 3d with it to see what happens.
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My upgrade was in Feb and I still havent used it because I'm waiting for the Evo 3D. I was told that I would lose it after April 1st, but I asked to speak to a surpervisor because I was suppose to be Gold anyways because my plan was always over $89.99. So once they looked at my account they changed me to Gold and put my upgrade for april 1. I was happy. I also called the sales people to change the website to reflect my upgrade and they did. Anyone of yall can be Gold member by staying on a plan over $89.99 for 3 months. if you do it now then you can get the Evo 3D by June. If the plan u have now is $69.99 call them and they can change it to a plan over $89.99 so you can get the upgrade in time. The customer rep I spoke to looked at my account and I've had the simply everything plan for months. It was only in March that I went down to $69.99. So that put me to the silver premier. So what they did is back dated it to reflect that March was also Simply everything. They helped me big time cuz I didnt want to lose my upgrade. Call and do the same. I always tell them to note the account and I even talk to a supervisor because I tell them that the story changes everytime I speak to someone different. I hope this info helps all of yall who lost their upgrade but I fought to keep mine. To be a Gold member just stay on a plan over $89.99 for 3 months.
add me to the list.
in January it said "150$ OFF on May 1st, 2011."
now..."75$ OFF on May 1st, 2011, 150$ off on March 1st, 2012"
FFFFFFFFUUUUUUUUUUUUU
Nrre said:
add me to the list.
in January it said "150$ OFF on May 1st, 2011."
now..."75$ OFF on May 1st, 2011, 150$ off on March 1st, 2012"
FFFFFFFFUUUUUUUUUUUUU
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Give Sprint a call or e-mail them and they'll most likely work with you like they did with me and i'm sure others.
ydoucare said:
Give Sprint a call or e-mail them and they'll most likely work with you like they did with me and i'm sure others.
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nope.... only if you had a note on your account about it, or if you had your upgrade before april 1st.

$75 Upgrade hope

Like a few others here, I am only eligible for the $75 upgrade (got a moment back in april last year, bought evo outright when it launched), which at best, would land me the 3D for $395 (if amazon honors it). I decided to snoop around the internet some more and came across this:http://slickdeals.net/forums/showthread.php?t=3011929
I haven't tried it yet, but I will tomorrow. I'm on a secondary line on our family plan, so if it works for me, it should work for anyone else.
I will post my success or failure (knock on wood) story below. If anyone else has luck, please post!
How is this any different than the "absolute CS" thread?
sent from anything but an iPhone
spalding1028 said:
Like a few others here, I am only eligible for the $75 upgrade (got a moment back in april last year, bought evo outright when it launched), which at best, would land me the 3D for $395 (if amazon honors it). I decided to snoop around the internet some more and came across this:http://slickdeals.net/forums/showthread.php?t=3011929
I haven't tried it yet, but I will tomorrow. I'm on a secondary line on our family plan, so if it works for me, it should work for anyone else.
I will post my success or failure (knock on wood) story below. If anyone else has luck, please post!
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Nothing new here
Sent from my PC36100 using XDA Premium App
spalding1028 said:
Like a few others here, I am only eligible for the $75 upgrade (got a moment back in april last year, bought evo outright when it launched), which at best, would land me the 3D for $395 (if amazon honors it). I decided to snoop around the internet some more and came across this:http://slickdeals.net/forums/showthread.php?t=3011929
I haven't tried it yet, but I will tomorrow. I'm on a secondary line on our family plan, so if it works for me, it should work for anyone else.
I will post my success or failure (knock on wood) story below. If anyone else has luck, please post!
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I hate to bump this thread but gotta tell you something. The fact that you are the secondary line and not the primary on your family plan isn't good for you. If your primary line is eligible for the 12 month premier gold upgrade then they're not going to do it on another line. Sprint has been doing this for people who were on Premier before the Gold/Silver thing and lost their 12 month upgrade. Your secondary line would have never had the 12 month upgrade. Your best bet is to get them to reset the date on the main line unless you are already sprint premier gold then use that line to buy the phone and after they activate it go back online and switch that lines old phone back to it and switch your evo 3d to your line.
I can't speak for anyone else, but it worked for me. I was able to get two lines (neither were the primary) upgraded, and both lines got the evo with in 2 weeks of the initial release.
I called and asked if there was a way I could get the 3d at the 199 price, the lady put me on hold, then came back and said I could buy my upgrade for $75 for each line. I said no thank you, then I politely asked if there was anyway I could do it without paying. She put me on hold again, and came back and told me I would be pushed through in a few hours. She even called me a few hours later to let me know I was ready to preorder.
Yes it also worked for me. My primary line was already elgible, but they still upgraded my number which was a secondary, I had no luck with the 3rd line though.
Did it earlier today after talking to the 2nd CSR. The main line on my account WAS premier gold (we got it upgraded back in april this year). My secondary line which would've been eligible come this december got it's eligibility reset, so it's now eligible. Just like with shadowhawk2020, they called me about 2 hours later telling me that I was eligible for the fully discounted upgrade.
spalding1028 said:
Did it earlier today after talking to the 2nd CSR. The main line on my account WAS premier gold (we got it upgraded back in april this year). My secondary line which would've been eligible come this december got it's eligibility reset, so it's now eligible. Just like with shadowhawk2020, they called me about 2 hours later telling me that I was eligible for the fully discounted upgrade.
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I did the same exact thing as well today...super easy
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shadowhawk2020 said:
I can't speak for anyone else, but it worked for me. I was able to get two lines (neither were the primary) upgraded, and both lines got the evo with in 2 weeks of the initial release.
I called and asked if there was a way I could get the 3d at the 199 price, the lady put me on hold, then came back and said I could buy my upgrade for $75 for each line. I said no thank you, then I politely asked if there was anyway I could do it without paying. She put me on hold again, and came back and told me I would be pushed through in a few hours. She even called me a few hours later to let me know I was ready to preorder.
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damn I had tried a few times with no luck then got the purchase option.. I took it, worried that i had no other choice. whatever it's still way cheaper this way
ive been with sprint forever and i've learned from experience just keep repeating a problem you have had with there service or something you don't agree about while your trying to get what you want and even if it takes you all the way to the cancellation department they are the ones that can do the most for you anyway. i've had them send me new phones. i had an upgrade from touch pro to touch pro 2 for free. i got them to give my secondary line an upgrade a year early. and now just recently got them to push my upgrade a year early for my evo to evo3d not to mention having money knocked off my bill. just gotta play your cards man. goodluck

Please help!!!!

I really want to get this phone. My situation is that my contract doesn't end until next year but my yearly upgrade is 7/1 when and how will i be able to get the phone for $199?
Keep Waiting... LOL
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You can get it in the 1st of July If you have an upgrade then.
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lol just wait a few weeks.
i'd reccomend just waiting a couple of weeks, however....
If you really want to try and push it call: (877) 775 4886
It's the sprint customer service line that i've had the best luck with, they seem really nice.
Say you really want to get the EVO 3d, and want to get your upgrade moved up. Sometimes they say yes, sometimes they say no. They moved mine up from september to june.
Just hang up and call back if they say no, try a couple of times and you'll eventually get a rep that will move it for you.
Be persistent it took me 3 calls but they did it at no cost. At first they wanted me to buy out of my contract but I kept calling. My upgrade was january. Good luck
I would just wait 7 days.... I only pushed for two of my upgrades because they were August and next year.
wow we have the same upgrade day! lol i was wondering about this also. so is it 199.99 even though it's only a 1 year upgrade?
efan3719 said:
wow we have the same upgrade day! lol i was wondering about this also. so is it 199.99 even though it's only a 1 year upgrade?
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I'm 90% sure that the yearly upgrade ($75 off) only takes 75 off the original price the store is selling it for. So if its $599, you get it for $524 if you're at 1 year. The 2 year upgrade people (And 1 year gold) are getting extras off that 1 years can't get, or the 2 years would be paying 449 for the phone.
Feel free to correct me if I'm wrong... Someone who works with sprint or RS or BB may know better.
efan3719 said:
wow we have the same upgrade day! lol i was wondering about this also. so is it 199.99 even though it's only a 1 year upgrade?
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No, it will be much more expensive with a 1 year upgrade. However, lots of people (including myself) have had luck calling the number GreenKnight posted to get their full (2 year) upgrade early. Most people are saying to wait because it seems like the key to getting moved up is already having your one year upgrade available. As always Your Milage May Vary.
Call the number. My one year wasn't until August and I got it pushed up for a full upgrade.
i havent tried the number but i did do that thing where you pm'd that dude at the sprint user forums and he forwarded it to someone who would help get you an early upgrade but they said that since my upgrade came in july that it was not eligible for that.... :/
My 75$ upgrade eligability isn't until 7/1 as well but I called last Thursday said no . So i hanged up and tried sprint chat and they upgraded me to full discount....
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i was just given the $75 upgrade not long ago and i was suppose to get my full upgrade in march 2012. I called sprint and told them im tired of my pos phone and asked them to move my upgrade or im leaving...the supervisor I spoke to instantly gave me the upgrade. I checked 10 minutes after getting off the phone with him and it was there.
and its not like i did a dishonest thing. Im getting an Evo 3D and they get my money for another 2 years. win win situation.
snarebum said:
i was just given the $75 upgrade not long ago and i was suppose to get my full upgrade in march 2012. I called sprint and told them im tired of my pos phone and asked them to move my upgrade or im leaving...the supervisor I spoke to instantly gave me the upgrade. I checked 10 minutes after getting off the phone with him and it was there.
and its not like i did a dishonest thing. Im getting an Evo 3D and they get my money for another 2 years. win win situation.
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Well you manipulated your way, unfairly, into an early upgrade, so if that doesn't bother you, then you are good to go. But, they are getting their money so w/e i guess.
eder6301 said:
My 75$ upgrade eligability isn't until 7/1 as well but I called last Thursday said no . So i hanged up and tried sprint chat and they upgraded me to full discount....
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what exactly did you say? if you dont mind me asking. there are all sorts of stories about getting nice stuff from sprint if you say the right thing to the right person...
Greenkknight101 said:
i'd reccomend just waiting a couple of weeks, however....
If you really want to try and push it call: (877) 775 4886
It's the sprint customer service line that i've had the best luck with, they seem really nice.
Say you really want to get the EVO 3d, and want to get your upgrade moved up. Sometimes they say yes, sometimes they say no. They moved mine up from september to june.
Just hang up and call back if they say no, try a couple of times and you'll eventually get a rep that will move it for you.
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wowowowowow I called your number and the rep reset my eligibilty just like that. i'm getting the 3d for 199 sweet!
I called that number and I got 2 of my lines a full upgrade but I wonder I'm running sprint lovers on my current evo will that be enough or should I unroot?

BestBuy(and other) upgrade checkers say I'm fully eligible now, Sprint.com says...

on their website I'm only eligible for the $75 upgrade now and on 9/1/2011 I am eligble for the full upgrade.
BestBuy.com(RadioShack.com, Amazon.com...) upgrade checker says I'm fully eligible as of this past June 1st. I have a preorder at my Best Buy. Should I worry about what the Sprint website says will I be ok based on what the BestBuy upgrade checker says?
I need to call Sprint tomorrow and change my plan from SERO to SERO-P before Friday, so I'm wodering if I should just let the upgrade thing go as is and be ok or try to get them to give me an early update.
Anyone else see these different dates between the oline upgrade checkers and what Sprint lists?
FYI, My 2 yr contract is up 11/1/2011.
Thanx
You get an upgrade every 22 month for silver members. Your contract ends 11/1 and your upgrade is 9/1.
Buff McBigstuff said:
You get an upgrade every 22 month for silver members. Your contract ends 11/1 and your upgrade is 9/1.
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That's what I expected, but all the other online upgrade checkers show me my 11/1 contract end date(correct) and a "fully eligible" date of 6/1. I'm just wondering if it's something specific to these stores allowing earlier upgrades.
Doesn't the information that Best Buy and others display comes directly from Sprint anyway?
Well, I gave Sprint a call directly and according to them I am currently eligible for the full upgrade and was eligible as of June 1st, which is what the upgrade checker was saying.
Not sure why, cause I was expecting the 9/1 date, but I'm not gonna argue.
As a side note, man was that a pleasant experience with Customer Service. It's NOTHING like it used to be. Kudos to Sprint on that one.
Just curious why you need to upgrade to SERO-P before Friday? Why not just do it when you get the phone? They can do it all right there when it's ordered.
So the $199.99 is only good if you are upgrade-eligible? Not a blanket pricing for a new two year contact?
ret4425 said:
So the $199.99 is only good if you are upgrade-eligible? Not a blanket pricing for a new two year contact?
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Right. But people have been lucky with Telesales and Retention and are getting their dates changed so that they can get the 2-year price now.
eXplicit815 said:
Just curious why you need to upgrade to SERO-P before Friday? Why not just do it when you get the phone? They can do it all right there when it's ordered.
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Because I fear Best Buy will not know what they are doing, when they do the activation and me losing SERO completely.
eXplicit815 said:
Right. But people have been lucky with Telesales and Retention and are getting their dates changed so that they can get the 2-year price now.
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I sent a tweet to @sprintcares and asked if I could upgrade without penalty. They sent me a reply back within five minutes and after exchanging an e-mail, they allowed me to upgrade now. I'll be ordering my 3d soon.
The store I am getting my 3d from has already said I have the full upgrade, and that it is only good till june 30th. If I go past june 30th I have to wait till november. Now I'm not sure what that means but I'm not gonna argue...Especially since the site tells me, that november is my upgrade date.
eXplicit815 said:
Right. But people have been lucky with Telesales and Retention and are getting their dates changed so that they can get the 2-year price now.
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not totally correct
ret4425 said:
So the $199.99 is only good if you are upgrade-eligible? Not a blanket pricing for a new two year contact?
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the $199.99 is also for new 2 yr contract for new customers who also can get an additional $125 service credit if porting a number..number to be ported you up to 72hrs to do it I believe
http://shop2.sprint.com/en/stores/popups/cl_port_in_credit_125_popup.shtml

I don't have an upgrade until March 6th

Will the phone be in stock for sure on that date? I want to make sure I'll be able to get it . Do you guys think this phone will be very popular? Or do you think only a select few people will get it here in the U.S.?
1. Most AT&T stores will let you upgrade if your eligibility date is within a month.
2. This phone won't be like iPhone popular. However, like most new phones, it will probably be out of stock in first week then back on stock shortly after, not because popularity but because AT&T typically only has limited stock on them on release week.
918273645ams said:
Will the phone be in stock for sure on that date? I want to make sure I'll be able to get it . Do you guys think this phone will be very popular? Or do you think only a select few people will get it here in the U.S.?
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Did you try and pre-order it from the web, i wasn't eligible until the 22nd of feb, my friend who pre-ordered it too got it for the 299.99 price where he wasn't eligible until the 3rd of march, you should give it a try too,if for some reason it doesn't give you the 299 price, you can always do it from a local att corp store, im pretty sure they will override the eligibility since your date is less than 3 weeks away from release date.i know they let you upgrade if you are within a 4 week period..and im pretty sure if not a lot, many people are goin to get the note for sure.best of luck!
you might wanna check this out too http://forum.xda-developers.com/showthread.php?t=1483326
sanroy24 said:
you might wanna check this out too http://forum.xda-developers.com/showthread.php?t=1483326
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Yeah I checked that out just now, and I can pre-order for 299$ !!!!
Thanks!
Can't wait for it to come!!!!!!!
i agree with foxbat. the AT&T store manager i spoke with Sunday said that since my 2 year contract ended on Feb 16th, that i could get a new phone on the 1st of the ending contract month (Feb 1.)
tx --- art.
upgrade option available early
correct me if I am wrong,
but I believe you can upgrade your phone about after 18 month or so into the contract. I was eligible to upgrade my phone on 12/4/11, and my contract end date was 4/4/2012. If you need to upgrade your phone now, but your contract does not end until June, give a try. Call ATT rep, and they may "grant" your request.
andy.tae.koh said:
correct me if I am wrong,
but I believe you can upgrade your phone about after 18 month or so into the contract. I was eligible to upgrade my phone on 12/4/11, and my contract end date was 4/4/2012. If you need to upgrade your phone now, but your contract does not end until June, give a try. Call ATT rep, and they may "grant" your request.
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You are correct. You can check your eligibility using OnLine Account Manager or simply dial *NEW# and you will receive your eligibility via SMS.
But, what I posted above is also correct. For example, my current eligibility date is 12/23/2011. When I checked early in Dec. 2011, I was told by SMS or OLAM that I was eligible. You don't have to wait until the date that was assigned.

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