"This item cannot be installed on your country" on andriod market - Galaxy Tab 10.1 Q&A, Help & Troubleshooting

Hi guys,
I have been following xda-forums for a while now and it has been really helpful in solving issues reg. app / OS / etc. Keep the good work up.
My Galaxy tab 10.1 has issues in the market place, I am not able to find few apps in Android Market (app) which could b found while accessing from the Browser. For Example, lets say "Google Earth" or "Google Chrome to Phone", when I try to install them from the browser, I get a pop-up "This item cannot be installed on your country".
Why does android market hide apps and why am i not able to install them inspite of living in India, which is supported according to android market's website ?
I bought by tab in US and currently using it in India. Can this be the reason ?
Thanks in Advance Guys,
-Vick

You need to clear the data in the Market app and use a VPN connection

Thanks blue13x, but can u guide me how to clear the data in the Market app and setup a VPN connection ?

I think the problem is with the account you set up. The same happened to me because I have a Canadian market account. If you have a US credit card, you certainly can set up a US account for your Google checkout. Otherwise, you cannot bypass the location check when choosing apps. Once you have set up a US account, regardless of where you physically are, you can download all apps available in the US market. I find the best way to do this is logging in to Android Market on your computer and choose whatever you like. They will be downloaded to your tab automatically. The plus side is that Market also checks compatibility for you, which the version of Market on your tab won't.
If you only have an Indian credit card, then you are out of luck my friend, I am afraid.

US Credit Card not mandatory
Hello,
I am also facing the same problem as I purchased my Galaxy Tab from US and I am now using it in Egypt.
I first changed my country in my Google account >> didn't work
Then I created a Google Checkout account with my "Egyptian" credit card but with an address in the US >> it worked BUT the Android Market issue still the same !!
Can I change country settings from within the Galaxy Tab itself ?

Guys, I have the same problem, the 7" had the market enabler to trick the GSM network
Now with the 10.1 wifi, u shud use a vpn, buy one from WiTopia, I just recommend it cuz I ve been using it on my tabs, PC's etc....
Now you get a vpn, u can present in any country u want now I look as am i n the US, but I can move to Europe or Asia anytime with my vpn, virtually
PS I live now in Qatar
Sabba7 to my Egyptian friend over here
Sent from my GT-P7510 using XDA Premium App

Sabba7 ya gennoz !
A friend just sent me Market Access app but I did not try it yet.
I just can't figure how the galaxy tab recognized the location is not USA.
So how much is this VPN from WiTopia ?

The same here, in Russia. What if set up my google checkout account with US card, will it help? I dont want to use VPN. Also, may be there is just some market enabler patch around?

You can use market access - and it should be on boot
Sent from my GT-P7500 using XDA App

I tried market enabler with no luck

Not just outside the US
bought my galaxy tab in ohio and use it in ohio. I get the same problems regarding not being able to install in your country. I have, however, been able to download the same apps from the android marketplace website. I reported the problem to google market tech support but their answer didn't work. Needs to be fixe
Re: [#832122314] Your question about Android Market Inbox
Previously read messages 2
To: me 5:37pm
Hi
Thank you for your reply. If you are not able to remove updates, your Market app or your device is reporting your location incorrectly. This could be due to the Market being corrupt, or some other issue with your device. For support with your device, I recommend you contact the manufacturer or carrier directly. I have provided a link to both below for your convenience:
Sprint:
Samsung
To resolve issues with the Market, I recommend you perform a factory reset on your device. Please note that this will reset your device to its original state. While your media content (photos, music, etc.) will not be deleted from the SD card, applications and their related data will be uninstalled.
Before the factory reset, make sure that your contacts are synced to your Google account by signing into Gmail from a computer and verifying if your contacts appear there. If your contacts are not synced, then I recommend updating your sync settings at Settings > Accounts and Sync and choosing either AutoSync or touching the account you would like to sync and choosing "Sync Contacts."
Along with syncing contacts, please back up any important application data and/or settings by navigating to Settings > Privacy and selecting "Back up my data'"and "Automatic restore."
To perform a factory reset:
1) Go to Home > Menu > Settings > Privacy 2) Press "Factory data reset" 3) Press "Reset tablet"
After you perform the factory reset, make sure you sign into your device with the same primary Google Account you were using before. If you have any questions or concerns before performing the reset, or if doing so does not resolve the issue, please let me know so I can continue to investigate the issue.
Regards,

Country issues with Galaxy Tab 10.1
Hello!
I am new to all of this, but can relate to what all of you are saying about the Galaxy Tab 10.1.
I bought one in New York and the Samsung agent at Best Buy told me I would have no issues with it at all. Wherever there was wi-fi, I would be able to use the device without any problems. He also told me I would have a world-wide warranty.
However, I too am having issues with Market and the ability to install "UK based" apps, for example BBC iPlayer, or Beebplayer. It tells me this app cannot be installed in your country. Now Market won't load at all.
I also tried to register my device on the Samsung website, but without success. I called Samsung and they told me the device is not supported in the UK. Any device with a model number beginning in "GT-P" won't be supported apparently.
If I had any idea that I would have such issues, I may not have bought one at all.
Is anybody any further on in figuring out how to get the device to recognise the country it is being used in? I am happy to do a factory reset as I don't have anything on the device yet, but would this action help it "think" it was living in the UK!!? OR, can the creation of a UK Google account fix the problem?
Best Regards,

aliirq said:
I tried market enabler with no luck
Click to expand...
Click to collapse
Yes, market enabler will not work with the wifi only version of the GT. There needs to be some modification of the build.prop file or you can get around it by clearing the market apps cache and using the vpn method described above.

1: rooted tab 10.1
2: cleared all caches including advanced with power/volume menus
3: Even with vpn was being blocked by the out of country message
4: set clocks in all routers/modums and the galaxy tab to same time zone as vpn server (some sites track your time zone).
5: repowered router
6: changed vpn server location
I had cleared caches previously so I don't think that was it but one or more of the other steps fixed my problem and I have full access to market
If you have trouble with your market account sign in, go to web --samsungdive.com --and reset your account there, then return to Tab and reenter account data.

I kind of ran into a version of this problem, but with some apps that would not accept US currency on Google Checkout. Since you can only use a credit card, and mine won't allow out of US transactions I was stuck.
ADWLauncher folks directed me to AndroidPIT.com. They don't have everything, but what is available can be downloaded as APK and you can use paypal and other payment methods.
Worth a shot for some things.

vicky88_nofear said:
Hi guys,
I have been following xda-forums for a while now and it has been really helpful in solving issues reg. app / OS / etc. Keep the good work up.
My Galaxy tab 10.1 has issues in the market place, I am not able to find few apps in Android Market (app) which could b found while accessing from the Browser. For Example, lets say "Google Earth" or "Google Chrome to Phone", when I try to install them from the browser, I get a pop-up "This item cannot be installed on your country".
Why does android market hide apps and why am i not able to install them inspite of living in India, which is supported according to android market's website ?
I bought by tab in US and currently using it in India. Can this be the reason ?
Thanks in Advance Guys,
-Vick
Click to expand...
Click to collapse
Modaco posted instructions a while ago RE using the Amazon Android app store from outside the US, might be worth trying similar steps for the Google Market.
http://android.modaco.com/topic/336...tore-from-outside-the-us-including-paid-apps/

Amazon's Appstore for Android does not seem to have this problem and will allow me to purchase and install from China whereas Market will not. Amazon does not have quite the full selection as Market, but I have been able to find almost everything I wanted there.

guys i am facing this issue
i tried everything from apps like market enabler to US vpn and US credit card. nothing changes. Many times i cleared market data without success.
still cannot install apps. It says item cannot be installed in your country !!
please someone help.

my solution for full market access
actually when you think about it, the very first possibility that the system can identify your location is through the internet connection.
So here is what I do;
0. In order for all the following procedures to work, you should have already set all the location parameters to US in your Google Account settings on the web. (Google Checkout, Calendar, Profile address, etc.)
1. Disconnect your tablet's wifi from the default access point (forget the connection)
2. Switch off your wifi connection, wipe the cache and data of the Market app, remove your Google account from the tablet's settings and restart your tablet
3. Then on your mobile phone switch off all the internet connections (wifi & mobile data) and restart your phone
4. After your phone turns on, the first thing you should do is to fake a US provider on the Market Enabler; after that you can enable the mobile data connection for internet access... but not the wifi. (we are avoiding as much as we can for our real ip not to appear on the other side)
5. On your mobile phone settings enable the "wifi hotspot"; which will be the access point for our tablet.
6. On your tablet fake a US provider with Market Enabler, as well... after that switch on your wifi and connect to your phone's mobile internet through wifi.
7. After the connection established launch the Market app; as you have your Google account removed before hand, it will ask you to sign in... do so and wait for the legal aggreement pop-up to appear. If you can see the terms "Google Book" and "Youtube" in this pop-up window, that will be the first clue that you have unlocked the full market access.
8. Confirm the aggreement and wait for all the market tabs to appear (Apps, Books, Movies)
As to my experience, the system is registering your location when you first set up your Google account on your tablet... and keeps it later on. That's why, no matter how many times you restart, wipe and/or redo fake procedures it doesn't help.
So, vital thing is to have the right conditions set before kicking your Google account on the tablet.
Hope this could do the trick for you all.

cabodave said:
1: rooted tab 10.1
2: cleared all caches including advanced with power/volume menus
3: Even with vpn was being blocked by the out of country message
4: set clocks in all routers/modums and the galaxy tab to same time zone as vpn server (some sites track your time zone).
5: repowered router
6: changed vpn server location
I had cleared caches previously so I don't think that was it but one or more of the other steps fixed my problem and I have full access to market
If you have trouble with your market account sign in, go to web --samsungdive.com --and reset your account there, then return to Tab and reenter account data.
Click to expand...
Click to collapse
My tablet was purchased in US, I have a Google Apps US account with a US credit card. When I activated the device, I was in Canada. How do I make it revert to US? My Internet connection is in Canada with a US VPN.
I don't see any option to reset my SamsungDive account? Not to mention it displays 2 tablets there. The first tablet was the 16GB one that I exchanged for a 32GB model. Both tablets were purchased in US.
When I go to Android Market, I see Netflix listed, but when I try to install it, I get the message: "This item cannot be installed in your device's country." Thanks for your help.

Related

[Q] Remove the market's regional restrictions (Wifi only)?

I live in Cyprus, and cannot see all the apps in the market due to regional restrictions. I can't even see the official Gmail app.
I've tried "Paid apps enabler", "Market enabler" and "Market Access". PAE and ME return an error when I try to change to a US carrier, while MA reports that it has changed the carrier succesfully (but the market restrictions are still there). I'm guessing that this happens because my GT10.1 is the wifi only model thus there are no phone carrier settings to spoof (or google simply ignores the carrier's codes).
My device is rooted. Note that I've been succesfully using "paid apps enabler" on my nexus one for some months now. I have also tried to replace build.prop from a US xoom, and restarting, without any success.
How is google registering my location without 3g? Is it just by IP? Any ideas on how to overcome this?
I have de same problem. I have tried all that apps to no luck.
Go to apps and force close and delete data of Market and Market Update, restart And use a VPN connection. I use strongvpn
Android Development is not for your questions or problems please post in the correct forums
Moving to general
Sent from my Dell Streak using XDA Premium App
blue13x said:
Go to apps and force close and delete data of Market and Market Update, restart And use a VPN connection. I use strongvpn
Click to expand...
Click to collapse
I'd prefer a simpler solution like the market access one. Any experts around to answer if that is technically possible since the wifi only model has no carrier to spoof??
kritonas said:
I'd prefer a simpler solution like the market access one. Any experts around to answer if that is technically possible since the wifi only model has no carrier to spoof??
Click to expand...
Click to collapse
It won't work....tried that with a rooted XOom.
What also works is getting the build.prop file of a Tab with 3G from a supported market. Than root and push it to the system folder.
I live in saudi and we have the same problem we can not get paid apps. I have a vpn account with private internet access with a US connection so I setup the vpn account in the tab and I got all the paid apps
Sent from my GT-P7510 using Tapatalk
blue13x said:
What also works is getting the build.prop file of a Tab with 3G from a supported market. Than root and push it to the system folder.
Click to expand...
Click to collapse
Has anyone else tried this?
blue13x said:
Go to apps and force close and delete data of Market and Market Update, restart And use a VPN connection. I use strongvpn
Click to expand...
Click to collapse
this makes paid apps accessible but they still can not be installed. it fails when redirect to "My Apps" page. seems that something other than market and market-updater blocks the action.
try this:
remove the Google account, add it again after connect to VPN, then the location will be all reset, all app will be available.
this works for my but too inconvenient. I hope I will find some easier way soon.
blue13x said:
Go to apps and force close and delete data of Market and Market Update, restart And use a VPN connection. I use strongvpn
Click to expand...
Click to collapse
I tried this and it doesnt work for me. I checked my IP and it's a usa ip.
Need build.prop
I have the same problem and all research seems to point to getting a build.prop file from a unit that has 3G. The Xoom users that had wifi only units had the same problem and this is how they got around it.
Now the question is where can we get a 3G US version of build.prop?
I can tell from experience that both the build.prop or VPN work.
The build.prop is way too complicated and requires root.
For VPN to work go to apps and clear all user data in location apps/market apps. Also clear all location based detection in settings. Before you restart the Tab, go into airplane mode and then restart.
When you're back enter password for your VPN, ready to login, but before you do enable wifi access and almost immediatly after that connect to your VPN, this way alll services go through the VPN. Works fine for me.
Sorry, I have tried every combination of VPN and still cannot get it to work.
I have a rooted tab, so I think the build.prop would be an easy solution if I can just find a valid US based 3G file to copy.
ximoosea said:
Sorry, I have tried every combination of VPN and still cannot get it to work.
I have a rooted tab, so I think the build.prop would be an easy solution if I can just find a valid US based 3G file to copy.
Click to expand...
Click to collapse
anybody have the build.prop and the method to install it ?
The 3G version is out but I still have not read anything about how to update the build.prop file to avoid the market issue. However, I have been able to successfully download and get to most apps on the market by following some hints from other helpful people on these forums....namely by closing all market related apps, clearing their cache, opening up a US based VPN and going back into the market.
Akarim47 said:
I live in saudi and we have the same problem we can not get paid apps. I have a vpn account with private internet access with a US connection so I setup the vpn account in the tab and I got all the paid apps
Sent from my GT-P7510 using Tapatalk
Click to expand...
Click to collapse
I tried this (from China) from my Samsung Galaxy Tab 7 Plus, while using Market Enabler, faking my location, and changing my location (in time and location). I can see the paid apps, but once I try to download the order cancels. Akarim47, did you actually download any paid apps? I'm trying to get some paid apps, as well as a few free that aren't available overseas (why?) such as File Manager HD.
---------- Post added at 09:00 AM ---------- Previous post was at 08:04 AM ----------
blue13x said:
Go to apps and force close and delete data of Market and Market Update, restart And use a VPN connection. I use strongvpn
Click to expand...
Click to collapse
I can confirm this works from China.
Using a Galaxy Tab 7 plus.

New to Android Market – How to download?

I am completely new to android and am getting my android phone on Sunday.
[1] I have visited the Webpage of Android market and tried installing sum free apps. It tells me to sign-in. When I sign-in I get the message “There are no Android phones associated with this account. Please sign in with a different account.”
Now, how can I add a phone to this account? I tried in settings but no option to add a phone anywhere…
[2] Once, I sort the Login issue, I believe it directly sends App to phone. Now wht if I have to download App/games on my PC and transfer it to my mobile manually. I am saying this as I don’t have any data plan on my mobile and I prefer to download to PC 1st and later to mobile.
PS: I am an orkut user and hence I am using the username/pass of orkut. Do I need to create a new acc. For my phone?
when you get your phone it will prompt you to set up or sign in with a googlemail account. Once youve done this you will have a phone associated with that email. You can either then use the market on the phone or sign in with this email on the web based market. On the web based one when you click install it will automatically install on your phone.
Im not aware of anyway of downloading from official market to your pc to transfer manually. You can do this with some other programs, i.e some games companies let you download it to pc but to my knowledge thats not possible on the official market. I dont use the web based one a lot though so i may be wrong
i can use more replies !!
Okay, well you can't 'add' a phone to your account - you need to get the phone and enter your account details into the phone, then it will show up on the Android Marketplace website.
You're right in thinking it sends the apps straight to the phone, and I don't know of any way to download an app to your PC to transfer to the phone. However your phone will have a wi-fi feature, so just connect it to your local wifi hotspot and you can download the apps without having to pay data charges
I'm afraid I have no idea about the Orkut thing, though...
craige said:
I am completely new to android and am getting my android phone on Sunday.
[1] I have visited the Webpage of Android market and tried installing sum free apps. It tells me to sign-in. When I sign-in I get the message “There are no Android phones associated with this account. Please sign in with a different account.”
Now, how can I add a phone to this account? I tried in settings but no option to add a phone anywhere…
[2] Once, I sort the Login issue, I believe it directly sends App to phone. Now wht if I have to download App/games on my PC and transfer it to my mobile manually. I am saying this as I don’t have any data plan on my mobile and I prefer to download to PC 1st and later to mobile.
PS: I am an orkut user and hence I am using the username/pass of orkut. Do I need to create a new acc. For my phone?
Click to expand...
Click to collapse
I agree with the other posters, just use wifi and you will be fine! If you dont have a wifi hotspot just go to a restaurant or mall that has free wifi and setup your phone there.
You will need a gmail account to activate the market on your phone.
Googles Android market does not provide a way for you to download apps to your PC. You can however copy them from the phone if you gain root access.
Sent from my GT-I9100 using xda premium
craige said:
i can use more replies !!
Click to expand...
Click to collapse
i wont bother next time then
Gnarfsan said:
Googles Android market does not provide a way for you to download apps to your PC. You can however copy them from the phone if you gain root access.
Sent from my GT-I9100 using xda premium
Click to expand...
Click to collapse
You can copy them out even without root access. Just use a file explorer like File Expert which lets you back up the apps to APK files.
Thx for the above replies
I have some new queries, if I change my phone/hard reset, whts the way to install all paid app without downloading again? – As the above member have suggested I have to take backup using something like “File Expert” ? Does it take backup on to PC ?
For any purchased app/games the developer provide update for how long? Where to see this info.
Rooting a phone can ever- delete Messages, Phone numbers, installed Apps ?
As Note is having Wifi-Direct, can i just use a "USB-Wifi dongle" on my PC and connect to my phone OR will i have to buy a router compulsary ? ( I intend to play big files more than 4GB and surf internet )
it's just a mega synchro...
If you synchro your google account, you have contact, mail, ... etc in distant server, so when you flash or reset data when you put again your google account it take all back automaticly.
You can use WiFi for shared files with your computer. It's better with a router but it's possible with dongle.

Can't download paid apps i receive Error 403 Android market.

Hi!
I purchased Tasker android app on the android market 7th march. When i try to download that app i receive "Error Takser could not be downloaded due to and error. (403)". My bank confirm Google charged, but i can't download it. If i visit android market using web browser i can see i already purchased it. If i clear cache data on "Play store" app its not work? Are there any solution?
Why don't you contact the developer with your order number and see if he can help
Email google about this issue.
I'm having this issue with all my Android Devices....this is apparently a problem with google. I've been in contact with them and they said their were issues with teh conversion to Google Play. I've been dealing with this for 2 weeks and have access to free apps, but I can't buy any. I've been forced to purchase apps from the Amazon Appstore. Google apparently doesn't want my money....I've been sending emails to google and the developers of the apps I purchased (Scrubs and Cut the Rope: Experiments) and have had literally NO correspondence from google or the the developers. This sucks, as I just got my Prime and Picked up a Used A100, now Google is screwing me....Just some bad news...considering that it's been 2 weeks since this issue cropped up for me and the fact that Google (and it appears the developers) are ignoring my emails, I'm going to assume two things, Google doesn't care, suggesting you start a new google account and re-buying your apps, or it's a known issue and they just don't want to deal with us right now....I just want a straight answer....It could be months before this is fixed....I recommend emailing google ASAP.
I have the same issue. Galaxy S2.
I downloaded an application ($20) from a forum to test it before purchasing, now after uninstalling it, it says i've already purchased it!
So i go to click INSTALL (no Buy button) in the Market (Google Play) and it says error 403 or something..
I thought I would be smart and download the AppBrain appstore. Well the STUPID thing is there is no reason to ever use this, as it just opens up the Market and wants me to install again without buying!
I tried to do the same thing with the Amazon app store, but they too divert you back to the Market app (market:// I assume)
Has anyone got any ideas on how I can "reset" or make the market think I haven't purchased this Application, and be able to purchase it legitimately and support the developer and receive frequent updates form the developer????
Thank you very very much!
Don't worry dude, every android users are facing the same issue all over the world. It is the Google's side that is having issues.
My google play have your issue intermediately few days ago.
I've had the same problem so I decided to use Wifi from home. I found that by using my home wifi that I was able to update. I know this doesn't help the problem if you are not connected to wifi but if you are at home - it might help
flipmode_11 said:
I have the same issue. Galaxy S2.
I downloaded an application ($20) from a forum to test it before purchasing, now after uninstalling it, it says i've already purchased it!
So i go to click INSTALL (no Buy button) in the Market (Google Play) and it says error 403 or something..
I thought I would be smart and download the AppBrain appstore. Well the STUPID thing is there is no reason to ever use this, as it just opens up the Market and wants me to install again without buying!
I tried to do the same thing with the Amazon app store, but they too divert you back to the Market app (market:// I assume)
Has anyone got any ideas on how I can "reset" or make the market think I haven't purchased this Application, and be able to purchase it legitimately and support the developer and receive frequent updates form the developer????
Thank you very very much!
Click to expand...
Click to collapse
http://forum.xda-developers.com/showpost.php?p=23569397&postcount=16
Just started getting this error again. Anyone else? Tried clearing store cache, dalvik-cache and google framework cache. Still gives a 403 error when attempting to download a paid app.
I just did a factory reset on my phone, and all my apps, free and paid installed no problem.. except Smart Keyboard Pro. It showed "purchased", I clicked it and told it to install (from the PC), and that was over an hour ago. I have restarted, and it still wont download, i get the 403 error each time..
I'm open for ideas...
ZeroManArmy said:
http://forum.xda-developers.com/showpost.php?p=23569397&postcount=16
Click to expand...
Click to collapse
thanks, this did it...
Sometimes if you don't purchase the app from google it will say purchased but won't let you download it.
Thanks!
bhrich902 said:
thanks, this did it...
Click to expand...
Click to collapse
Your suggestion works perfectly! Unfortunately, it is requiring me to repurchase an app I've already paid for and I don't want to repay. I know, I know $2.99 is not going to break the bank; but it's kinda the principle. No worries, if I don't find an alternative solution I will be forking over the cash.
So I have had this ongoing issue as well for over 9 months. Tech support was a joke, like some of you have figured out.
Somehow, with no intervention from me, the problem fixed itself both on the website and the device. Not sure what happened, but im happy it did. I was fairly close to cutting all ties to google services over this, guess I dont have to now.
Here appslova.com have compiled solutions to fix error 403:
Method 1: The most common fix for most Android market or Google Play related errors.
Go to system settings>> Accounts>>Google>>remove your Gmail account
Now from settings>>Apps>>All> Force stop, Clear data and cache for Google Play Store, Google Service Framework and Download Manager (like in method 1)
Now again go to settings>> Accounts>>Google>>Add your gmail account
Restart your android and then accept all the Google terms and setup Google settings
Rerun Google Play Store and update or install your app.
Method 2-Clearing Proxy:
Go to settings>>Wireless and Networks>>More>>Mobile Networks
APN (Access Point Name)>>MOWAP>>Edit
Select clear Proxy option
Try to re-run the installation in Google Play Store
Method 3-Router Proxy Settings:
Open your router configuration or settings panel (example- typing 192.168.1.1 on the browser brings up the router settings on my TP-Link router)
Now find your filter settings>>Uncheck Proxy
If that didn’t work also uncheck Cookies box from the filter settings
Now install your app from Google Play
Method 4- Alternative Google account
Create another Google account if you currently have only one account
Open Google Play Store>>Press Menu button>>Accounts>>select the alternative Gmail account
Now try installing the app
Method 5- Browser Fix: I found this solution on Phonebuff.com.
Go to play.google.com on your Computer’s web browser (preferably Google Chrome).
Sign into your Google account (by hitting the sign-in button at the top right).
Search for the app you wish to purchase and download.
Open the app’s page up by clicking the title link.
On the “install” or “purchase” button, right click and press “inspect element.”
Above the row that will be highlighted, you’ll see several lines of code. Locate the “data-ispurchased=”true” code (near the bottom of the paragraph).
Double click on the “true” in data-is purchased=”true” and change it to “false” then press enter on your keyboard.
Now click on “installed” or “purchased” to buy the app as you normally would
These methods might seem like a lot of work but hopefully one of these methods will solve the 403 error for your Android.

[Q] Google Play server error

On ICS and no problems till yesterday, was updating some apps on google play and had to leave the wifi area, closed the prime and next time I get server error. Tried stopping the app deletining cache, still same problem. So tried uninstalling all updates to play and got back to Market, still the same error. Tried a Factory reset and still getting the same error.
Any ideas anyone ?
Just tried looking at Google Play on the PC and does not now recognise the Prime even though Gmail has synched OK on it
macowbourne said:
On ICS and no problems till yesterday, was updating some apps on google play and had to leave the wifi area, closed the prime and next time I get server error. Tried stopping the app deletining cache, still same problem. So tried uninstalling all updates to play and got back to Market, still the same error. Tried a Factory reset and still getting the same error.
Any ideas anyone ?
Just tried looking at Google Play on the PC and does not now recognise the Prime even though Gmail has synched OK on it
Click to expand...
Click to collapse
Hi,
It might be worth deleting your account, re-booting, re-installing your account , and see if that works.
Tried that, eventually resorted to a Factory reset. Still the same problem and now the Prime is not recognised on the PC Google store whereas it was previously, but Gmail is syncing withe the Prime no problem, really weird. But if I cant access the store its not fit for purpose and is going back
macowbourne said:
On ICS and no problems till yesterday, was updating some apps on google play and had to leave the wifi area, closed the prime and next time I get server error. Tried stopping the app deletining cache, still same problem. So tried uninstalling all updates to play and got back to Market, still the same error. Tried a Factory reset and still getting the same error.
Any ideas anyone ?
Just tried looking at Google Play on the PC and does not now recognise the Prime even though Gmail has synched OK on it
Click to expand...
Click to collapse
Have you tried simply turning off your Prime's Wi-Fi setting and turning it back on? I got that same Server Error and did not go away until I turned of Wi-fi and back on. Weird, I know. This happened to me like 3 times when I was trying to delete caches and data and whatever else to get rid of the 101 error. Rebooting did not cure it, either ... I had to actually off/on the wi-fi setting. Go figure.
Once you get rid of the server error, if you still have the Market/Google Play error, simply delete your Gmail account under Settings | Accounts & sync by clicking on your Gmail account, then clicking the "options" icon on the upper right of your screen (6 small square dots). Reboot and go back into your gmail accounts, etc ... logging in as necessary.
Hope it works for you, too...
Have the same "server error" on 101 for 2 days already.
Tried everything, including changing to different firmwares, different market versions e.t.c. Not working. And old versions does not auto update too.
Seems like the problem with market server address, but it;s a bit strange that it remains even after changing firmware, and other Google services work normally.
G1azier said:
Have the same "server error" on 101 for 2 days already.
Tried everything, including changing to different firmwares, different market versions e.t.c. Not working. And old versions does not auto update too.
Seems like the problem with market server address, but it;s a bit strange that it remains even after changing firmware, and other Google services work normally.
Click to expand...
Click to collapse
You did not mention removing your Gmail account under Accounts & sync in Settings, then rebooting ... worked like a charm for me. As soon as I logged back into Gmail and went to the Market, all was well. So, if you did not already try it, you might give it a shot. My Prime was getting that error for a full day ... got really annoying.
tedr108 said:
You did not mention removing your Gmail account under Accounts & sync in Settings, then rebooting ... worked like a charm for me. As soon as I logged back into Gmail and went to the Market, all was well. So, if you did not already try it, you might give it a shot. My Prime was getting that error for a full day ... got really annoying.
Click to expand...
Click to collapse
Tried deleting account rebooting, log back into gmail and still getting sever error, any more ideas anyone ?
I have the same problem, from yesterday even i flash to stock rom not connecting alwayes server error
Galaxy nexus.
Any advice?
Regards
try resetting the play store
have you tried going into settings>apps and force stopping the google play store and then clearing data and cache?
Hi all,
I fixed problem but you need to have rooted phone and install MarketEnabler app, here is a Google Play Server Error quick FIX http://viewoneworld.wordpress.com/2012/03/24/google-play-server-error-quick-fix - my blog post about it.
Its problem with some regional/provider specific markets/plays so you just need to fool it that you are from other region/provider...
Let me know if you have any problem with this fix...
You did not mention removing your Gmail account under Accounts & sync in Settings, then rebooting
Click to expand...
Click to collapse
Did this couple of times, still no result.
Its problem with some regional/provider specific markets/plays so you just need to fool it that you are from other region/provider...
Click to expand...
Click to collapse
Will try US VPN
UPDATE: Yes, used vpnreactor's free VPN and it worked. Very strange...
bojancincur said:
Hi all,
I fixed problem but you need to have rooted phone and install MarketEnabler app, here is a Google Play Server Error quick FIX wp.me/pHVnr-9 - my blog post about it.
Its problem with some regional/provider specific markets/plays so you just need to fool it that you are from other region/provider...
Let me know if you have any problem with this fix...
Click to expand...
Click to collapse
I got this problem too and thanks to you I got it working
bojancincur said:
Hi all,
I fixed problem but you need to have rooted phone and install MarketEnabler app, here is a Google Play Server Error quick FIX wp.me/pHVnr-9 - my blog post about it.
Its problem with some regional/provider specific markets/plays so you just need to fool it that you are from other region/provider...
Let me know if you have any problem with this fix...
Click to expand...
Click to collapse
It works on cowon z2. Thx
So Google are still deniying its their problem see email response
Hi Michael,
It sounds like you're having general connectivity issues - please try the following troubleshooting steps to resolve the issue:
- Reboot your device
- Sign in and out of Google Talk repeatedly to restore connection to our servers:
1. Go to your device’s app launcher, and press the Talk app
2. If you’re already signed into Talk, press Menu, and then touch Sign out
3. Launch Talk again to sign in (if you are unable to sign in, please let me know)
- Clear the cache of the Google Play Store app (Settings > Applications > Manage applications > All > Play Store > Clear cache)
- If you're using WiFi, ensure firewalls are not blocking access to ports required for Google Play (TCP and UDP 5228)
- Confirm that there is strong connectivity on your device, and contact your mobile service provider if you aren't connected
- Uninstall updates to the Google Play Store app by visiting:
Settings > Applications > Manage Applications, selecting "Play Store" under the "All" tab or filter and touching "Uninstall updates"
If none of these steps resolve the issue, please let me know, and I will continue to investigate the problem - any other detail you can provide about the issue and how/when it occurs will be extremely helpful.
Regards,
Brice
The Google Play Support Team
and none of the above works been tried by loads of people
@TaIz82 @stevenshea great! Glad that it worked for you.
@G1azier I tried vpn but no use, maybe I got on wrong one Great that there is this solution too.
@macowbourne
This can hardly be an general connection issue, I have around 600 people visited my blog post, with same issue. And they didn't have it ever before.
One more proof that this is not connectivity problem, all this user can search apps from the phone, but they cant install them in most of cases. So connection to server still exist, problem is with showing filtered content of home screen of Play app for some regions/providers.
Thanks to @G1azier post and his solution, I updated my post with US VPN solution that works even if device is not rooted http://viewoneworld.wordpress.com/2012/03/24/google-play-server-error-quick-fix check it out!
It's definetly at Googles end just used a proxy server to kid it I'm in the UK and hey ho works perfectley all apps downloaded and synced
macowbourne said:
So Google are still deniying its their problem see email response
Hi Michael,
It sounds like you're having general connectivity issues - please try the following troubleshooting steps to resolve the issue:
- Reboot your device
- Sign in and out of Google Talk repeatedly to restore connection to our servers:
1. Go to your device’s app launcher, and press the Talk app
2. If you’re already signed into Talk, press Menu, and then touch Sign out
3. Launch Talk again to sign in (if you are unable to sign in, please let me know)
- Clear the cache of the Google Play Store app (Settings > Applications > Manage applications > All > Play Store > Clear cache)
- If you're using WiFi, ensure firewalls are not blocking access to ports required for Google Play (TCP and UDP 5228)
- Confirm that there is strong connectivity on your device, and contact your mobile service provider if you aren't connected
- Uninstall updates to the Google Play Store app by visiting:
Settings > Applications > Manage Applications, selecting "Play Store" under the "All" tab or filter and touching "Uninstall updates"
If none of these steps resolve the issue, please let me know, and I will continue to investigate the problem - any other detail you can provide about the issue and how/when it occurs will be extremely helpful.
Regards,
Brice
The Google Play Support Team
and none of the above works been tried by loads of people
Click to expand...
Click to collapse
I am receiving an error while trying to connect to Google Talk: "Connection interrupted -- status update temporarily unavailable.
What can I do?
Thanks.
Sent from my Transformer Prime TF201 using xda premium
I added permanent fix solution for #GooglePlay server error on my blog post http://viewoneworld.wordpress.com/2012/03/24/google-play-server-error-quick-fix/

[Q] Help! No access to full Google Play services.

Hi guys. I just received my HTC Droid DNA from the US. It has an unlocked bootloader and has been rooted with TWRP installed. Most of the Verizon bloatware has been removed too.
But after logging into my UK Google Play account I can only access the Apps category. Nothing else. No Music, Books, or Movies.
I updated the Google Play services but no luck. I even tried with an updated APK and it still won't work.
I also tried accessing the Movie store from the Play Movies app but it just takes me to the site.
Any ideas? This has never happened before with an import device.
Thanks.
Could it be because I dont have a SIM card installed?
Its so strange. Whenever I load the Play Store it just automatically starts in the Apps page. It doesn't open the regular homepage with options for Apps, Music, Movies & TV, Books etc.
I have attached a screenshot showing what its like. Normally in the top left corner there would be an option to go from the apps page back to the main page but there simply isn't.
I have even tried changing the locale to English UK using apps like MultiLocale2 and others. When I load the Play Store after it looks like its about to load the main page but then it goes back again to the Apps page.
Even attempting to access the Book store from the Play Books app diverts me to the Play Store website http://play.google.com.
Clearly something is going on here. Something is blocking access to the other Play Services.
Also everything is in dollars $. I don't mind this as I had the same thing on my old Motorola Xoom, but the fact that the other services have gone is very strange.
This is really annoying now. I have tried the following:
Updating Google Play Services in the Play Store
Installing the latest Google Play Store APK
Turning on all location services
Changing my locale to English UK/GB and English US
Attempting to access the store categories from their respective apps e.g. Play Music app (just diverts me to the Play Store website)
Trying different languages in the Setup Wizard
Edited my Google Account and added my region as UK
Deleted preinstalled Play Music, Movies, Books APK/odex files
Restored my phone
None of these methods have worked. I can only access Apps in the Store. Nothing else.
Is it because the phone is rooted? Did deleting the bloatware cause any issues?
Are you running custom rom ? you mite wanna clear your cache IDK. I am a noob who is just trying to help.
syler2012 said:
Are you running custom rom ? you mite wanna clear your cache IDK. I am a noob who is just trying to help.
Click to expand...
Click to collapse
No. Stock rom, just rooted and debloated. Tried clearing the cache earlier. No luck. Thanks for the suggestion though.
Bilhouse said:
No. Stock rom, just rooted and debloated. Tried clearing the cache earlier. No luck. Thanks for the suggestion though.
Click to expand...
Click to collapse
Let me share a story with you when I first rooted my thunderbolt I unstalled "freezed" verizon backup service it screwed my phone up BAD.... mainly the google play services... It maybe something you have "froze* just a thought
syler2012 said:
Let me share a story with you when I first rooted my thunderbolt I unstalled "freezed" verizon backup service it screwed my phone up BAD.... mainly the google play services... It maybe something you have "froze* just a thought
Click to expand...
Click to collapse
I just reinstalled all the Verizon bloatware to system/app via the file manager in TWRP. Rebooted the phone, turned on location services logged into my Google account and still no luck.
Only the Apps still in the Play Store.
Getting really annoyed now. I have tried nearly everything. Last shot is to swap out the GooglePlayServices Framework and Play Store APK's with different more upto date ones.
Tried swapping the GoogleServicesFramework.apk and Phonesky.apk with updated versions in system/app.
Rebooted the device and the Play Store just crashes and comes up with an error.
Went into recovery and deleted the associated odex files for both of them and tried again. Now I get a server error in the Play Store.
Restored the device from a backup now. So annoying! I doubt this device will work properly with Google Play outside of the US.
Bilhouse said:
Hi guys. I just received my HTC Droid DNA from the US. It has an unlocked bootloader and has been rooted with TWRP installed. Most of the Verizon bloatware has been removed too.
But after logging into my UK Google Play account I can only access the Apps category. Nothing else. No Music, Books, or Movies.
I updated the Google Play services but no luck. I even tried with an updated APK and it still won't work.
I also tried accessing the Movie store from the Play Movies app but it just takes me to the site.
Any ideas? This has never happened before with an import device.
Thanks.
Click to expand...
Click to collapse
Wipe your data and cache in TWRP. It's a nuisance to put all of your things back the way you had them, but this usually solves odd problems like this.
I give up.
Tried everything and nothing is working. It just simply wont load the main Play Store page. It jumps automatically to Apps. In that I have noticed that there is a Verizon category and everything is in USD$. But that still doesnt explain why its not working properly.
On top of that I have pushed new Phonesky.apk and GoogleServicesFramework.apk. Tried them with both odex files present as well as deleted.
Comes up with either Server Errors or Error Retrieving Information From Server [RH-01].
Does any one with more knowledge like a dev have any idea how to fix this?
2 questions...
Did you have this issue prior to device unlock?
Have you wiped data as reccomended by several other users in this thread?
I know its not a perm solution but i suggest that you create a new google email account and attempt to log into the playstore using these new credentials. This will allow you to test your theory that its related to your uk goog account. If that is the case then reg an account with US google and your problem is solved. I know it inconvenient to have to lose paid apps and what not but if this is truly a location issue then you may not have a choice my friend. Good luck.
jonesin said:
2 questions...
Did you have this issue prior to device unlock?
Have you wiped data as reccomended by several other users in this thread?
I know its not a perm solution but i suggest that you create a new google email account and attempt to log into the playstore using these new credentials. This will allow you to test your theory that its related to your uk goog account. If that is the case then reg an account with US google and your problem is solved. I know it inconvenient to have to lose paid apps and what not but if this is truly a location issue then you may not have a choice my friend. Good luck.
Click to expand...
Click to collapse
Hi.
Thanks for the response.
I personally did not perform the unlock. The seller in the US did, as well as rooting the device. Upon receiving it, I immediately reset the device and logged in with my Google account. Thats when I noticed the problem. Its only been connected to WiFi as I have no Micro SIM yet to try it out on it.
I have wiped Data via TWRP as well as the Cache and Dalvik Cache. I have cleared data and cache in the Application settings for both the Play Store and Google Play Services. Nothing seems to work.
And its a very strange problem. Not one I have encountered before and searching on the internet it seems to be very rare. If I try to access the Books category by clicking on the little Play Store logo in the Play Books app, it switches to the Play Store and then immediately opens a new tab in the browser sending me straight to the website.
Surely as a Global device with unlocked GSM capabilities they should expect a foreigner or even someone on holiday from the States to try and use Google Play in another country.
Bilhouse said:
Hi.
Thanks for the response.
I personally did not perform the unlock. The seller in the US did, as well as rooting the device. Upon receiving it, I immediately reset the device and logged in with my Google account. Thats when I noticed the problem. Its only been connected to WiFi as I have no Micro SIM yet to try it out on it.
I have wiped Data via TWRP as well as the Cache and Dalvik Cache. I have cleared data and cache in the Application settings for both the Play Store and Google Play Services. Nothing seems to work.
And its a very strange problem. Not one I have encountered before and searching on the internet it seems to be very rare. If I try to access the Books category by clicking on the little Play Store logo in the Play Books app, it switches to the Play Store and then immediately opens a new tab in the browser sending me straight to the website.
Surely as a Global device with unlocked GSM capabilities they should expect a foreigner or even someone on holiday from the States to try and use Google Play in another country.
Click to expand...
Click to collapse
I still say make an attempt at creating a new goog account just for the sake of sanity and process of elimination.
jonesin said:
I still say make an attempt at creating a new goog account just for the sake of sanity and process of elimination.
Click to expand...
Click to collapse
Just tried it now mate. Created a new Google account with US details. Logged into Google Play and still the same problem. I even went through the Setup Wizard route on the phone just to be sure. It must be detecting my location via my IP address.
OK Guys.
Im getting somewhere now.
I have downloaded Market Enabler APK and set the phone to US Verizon settings. I then used Droid VPN with a US server and now I can access the Play Store properly with all the categories. So its clearly an IP issue. But now the question is how the hell do I get past it?
Just to confirm this. I logged out of my new US Google Account and back into my old UK one. At the same time I kept Market Enabler and Droid VPN active.
It worked fine. I was able to access the Play Store properly with all categories. After this I logged out of Droid VPN and deleted Market Enabler and it still worked! (I attached a screenshot) The last piece was to see if it would function after a reboot.
Turned the phone back on, went into the Play Store and the same problem as before. Only Apps. So its clearly to do with my UK IP address.
But at least I now know. Looks like I will be selling the Droid DNA.
What I don't understand, is that if i'm in the UK with a UK IP address, with a working UK SIM and a UK Google Account why cant I access the UK Google Play store on an unlocked GSM device?!
Bilhouse said:
What I don't understand, is that if i'm in the UK with a UK IP address, with a working UK SIM and a UK Google Account why cant I access the UK Google Play store on an unlocked GSM device?!
Click to expand...
Click to collapse
Well the device is not technically an unlocked GSM device. Your bootloader is unlocked but that has nothing to do with the ability to use it on another carrier. The device was released under verizon as a flagship verizon exclusive with GLOBAL CAPABILITY meaning all applicable consumers would have purchased in the us and be roaming on all other carriers, so technically was never meant to be a GSM only phone. The fact that it works on GSM carriers is because of the radio chip they decided to use. Now because it can pick up these bands doesnt mean that vzw released the device with the intentions of it being used on other carriers. What you need sir is the HTC j butterfly which is a GSM "Carrier UNLOCKED" global version. Anyway I imagine with a little wizardry there is a way around this for you. I cant provide a fix but I'm sure there is a way. I'll ask a couple people and see what their thoughts are.
Thanks for the reply. I understand where your coming from. I know that its a Verizon exclusive, but if anyone was to use it abroad even for a short while why cant they just reroute you to the local Google Play store or better yet base your Play Store off your country details in your account.
I think this is also due to the fact that the phone is ultimately only for US consumers like you said. Even when setting up the phone there is no option for English UK or English AU etc. Just the US.
Oh well. Thanks for everyones help.

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