[Q] No incoming calls - Galaxy S II Q&A, Help & Troubleshooting

I've had the Galaxy S2 for about 2 months now without any problems.
As of last Friday, I can't receive incoming calls. People who try to call me hear one beep and then they get my voicemail.
Outgoing calls work just fine, as does SMS (incoming and outgoing).
I've put my T-Mobile SIM in another phone and then it is able to receive a call. Another SIM in my phone -> same problem: no incoming calls.
So I figured it must be the phone.
Customer support has started an investigation but that can take up to 1 week, so I thought let's ask XDA.
Can it be a simple setting that I've accidentally changed? Pretty often when I take my phone from my pocket, the screen is unlocked so that could be a cause.
If anyone has a clue or an identical situation, please let me know.

Zjoske said:
I've had the Galaxy S2 for about 2 months now without any problems.
As of last Friday, I can't receive incoming calls. People who try to call me hear one beep and then they get my voicemail.
Outgoing calls work just fine, as does SMS (incoming and outgoing).
I've put my T-Mobile SIM in another phone and then it is able to receive a call. Another SIM in my phone -> same problem: no incoming calls.
So I figured it must be the phone.
Customer support has started an investigation but that can take up to 1 week, so I thought let's ask XDA.
Can it be a simple setting that I've accidentally changed? Pretty often when I take my phone from my pocket, the screen is unlocked so that could be a cause.
If anyone has a clue or an identical situation, please let me know.
Click to expand...
Click to collapse
Does your phone ring when a call comes in and also does it go straight through to your voicemail?

daleski75 said:
Does your phone ring when a call comes in and also does it go straight through to your voicemail?
Click to expand...
Click to collapse
Straight to voicemail. But I've figured it out after 3 days
There's an option to automatically block all incoming calls in the settings. Must have accidentally been activated when the phone was in my pocket.

daleski75 said:
Does your phone ring when a call comes in and also does it go straight through to your voicemail?
Click to expand...
Click to collapse
In my case, the phone does not ring when I get a call at all. I have searched hi and low and I cant find a solution. I have rebooted, i have reflashed, I have changed my ringtone and nothing seems to work, please help!!

Hello my girlfriends SGS 2 has almost the same problem it cannot receive calls sometimes even though she can call everyone. The problem seems to fix by itself sometimes and it appears random.
I read that there was a problem with the samsung galaxy s when using 2G/EDGE connection with data activated and the problem was that the user could not receive calls randomly.
Can you confirm that you are using 2G/EDGE connection and Data activated? I am also trying to find the cause of this problem...
Hope my research helps good luck and waiting for your reply. (http://www.samsunggalaxysforum.com/...eive-incoming-calls-and-sms-while-using-edge/)
Later EDIT ---
She also has a vodafone provider but i have the same provider and never had this issue. Also no call filtering is done.

Make sure Call Forwarding is Disabled under Settings- Call- Call forwarding. And also try to delete the Voicemail number if you had set any.
Regards.

it's nothing Call Forwarding is Disabled related it is because of EDGE connection you can't have a sync or internet connection and while "dialing" data receive calls if you want to call anyone the network prioritizes and let's you dial whoever you want but it is not the same thing for incoming calls

^ Went over my head !

had the same problem in a bad 3g/data coverage area. solution was simply to turn data off and the calls started to come through.
turned data back on and now working ok.

Related

I don't receive incoming calls!

So, with the stock root rom, with a few different roms, and even with different kernels and radios, I don't ever receive incoming calls (though if I make an outgoing phone call, it works just fine).
Anyone know if this is something I can fix? Or is it an issue on Verizon's side? They had to go through three 4G SIM cards before finding one that my phone could actually activate with, so I'm wondering if that's the problem.
Did you set up call forwarding? Try calling *73 as this disables all calls to be forwarded, and try again.
You know what? I think you might be right... before I got my Thunderbolt, I had an OG Droid set to forward calls to a different temporary number...
My phone is going through a restore right now, so the INSTANT it boots up, I'll be dialing *73.
EDIT
VICTORY! It must have kept the call forwarding on the line. Thank you SO MUCH.
you're welcome.

Help, Sending Callers Directly to Voicemail

I received a replacement Atrix today and for some reason, it is sending callers directly to voicemail. I only know that they called if they leave a voicemail. I can't seem to figure out how to change it.
PzykoSkillz said:
I received a replacement Atrix today and for some reason, it is sending callers directly to voicemail. I only know that they called if they leave a voicemail. I can't seem to figure out how to change it.
Click to expand...
Click to collapse
You need to go back to your service provider and have them check your phone and SIM card. This usually happens when the system cannot "find" your device on the network meaning something isn't connecting correctly. It's the same thing that happens if your phone is turned off. Network sends out a signal to see if your phone is there, gets no response, sends straight to VM.
Alright, thanks. The weird thing is the phone works fine when I call out. Only problem is when people call me. They sent me the phone with a new SIM, but it didn't work so I put my old SIM in which I'm thinking might be the problem. I'll run up there tomorrow and bring both SIMs to be sure.
settings - call settings - Call forwarding. Make sure Always Forward is disabled.

Unable to receive calls

Strange issue, I could send/receive text messages, and I could also make calls, but when trying to call my phone from another phone or if anyone else called me it would just ring like normal and go to voicemail, but my phone wouldn't ring or indicate that I had a call / missed call. This was fixed after a reboot but has anyone else had this issue?
painkillaz said:
Strange issue, I could send/receive text messages, and I could also make calls, but when trying to call my phone from another phone or if anyone else called me it would just ring like normal and go to voicemail, but my phone wouldn't ring or indicate that I had a call / missed call. This was fixed after a reboot but has anyone else had this issue?
Click to expand...
Click to collapse
I have the same issue I tried a reboot but the problem keeps coming back did that fix it permanently for you? Sometimes calls come in other times it just shows up as a voicemail.
newb09 said:
I have the same issue I tried a reboot but the problem keeps coming back did that fix it permanently for you? Sometimes calls come in other times it just shows up as a voicemail.
Click to expand...
Click to collapse
My mom's G3 exhibited this issue over the weekend, waiting to see if it comes back.
newb09 said:
I have the same issue I tried a reboot but the problem keeps coming back did that fix it permanently for you? Sometimes calls come in other times it just shows up as a voicemail.
Click to expand...
Click to collapse
I haven't had the issue since, but then again I wouldn't know unless someone texts me that they've been trying to call (I don't monitor my voicemail that closely...probably should though).
I've seen the exact same issue as well. I won't even get the call but the voice mail will show up if the caller left a message. Hopefully this is just a bad connection to the cell towers at the time the call was trying to get through and not some other issue.
Lio37 said:
I've seen the exact same issue as well. I won't even get the call but the voice mail will show up if the caller left a message. Hopefully this is just a bad connection to the cell towers at the time the call was trying to get through and not some other issue.
Click to expand...
Click to collapse
Hi coming from the M8 forums and checking things out, and I had this issue and it was due to the tower being worked on in my area. I didn't have service for an entire month at my office or apt, which are less than a mile apart. Now I have poor data service but i can receive calls. You might want to contact Sprint and let them know ASAP
I cant receive calls but i can do outgoing and sms to others weird using international unlock lg g3 sprint
Same here...maybe 2 out 10 test calls I tried went through. I called sprint and they instructed me to re-provision the device using some ##7..something..something## dialer codes. My phone magically receives calls, but I have a feeling their re-provision crap didn't do anything to fix, it was just the re-boot part that "temporarily" fixed the incoming call problem.

Call forwarding on AT&T Not Working

My call forwarding on my AT&T Phone and AT&T Gear S won't connect. Anyone know of any threads or remedies?
Fixed My Own Problem
Ok I fixed my own problem and now it works better than before. I got on the chat with AT&T and they set up the call forwarding on their end. The Gear S still says there is no call forwarding connection though, so I disabled the option. Since it is enabled through AT&T, however, on a remote connection I can receive calls from both my phone number and my Gear S number. All the while call forwarding is disabled on the Gear S. I can receive texts through both numbers as well. The only downside is, to disable the call forwarding I would have to contact AT&T again. But I don't really know why I would ever want to disable that. I'm just going to leave my phone in a constant remote connection and get all the benefits of a regular bluetooth connection plus the ability to receive calls and texts on my Gear S number.
Customization
Ok wait. To customize my watch, such as adding new clocks and wallpapers, I would have to be on bluetooth. But that's no biggie i'll just reconnect.
Nevermind
This method does not work. Calls to my original number do not show up on my phone. Just my watch. I missed a call today because I had my watch turned off. Even though my phone was turned on, I didn't see the call. It went straight to my watch which wasn't on. AT&T said there is no way I could get the same call to appear on both my watch and my phone. So I'm still out of luck on getting the call forwarding option thru the Gear S working.

Can't recieve incoming calls from anyone Moto force 2

Hi all, got this weird thing happen to my phone where no incoming calls are allowed. They go straight to voice mail.
Do not disturb is off
call forwarding is off
move sim to another phone and it works
factory reset phone 2x
checked any other setting and app on the phone and I just cant get it to work. If I use t-mobile DIGITS on the phone I can receive incoming calls through that app.
Thanks

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