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I've had the Galaxy S2 for about 2 months now without any problems.
As of last Friday, I can't receive incoming calls. People who try to call me hear one beep and then they get my voicemail.
Outgoing calls work just fine, as does SMS (incoming and outgoing).
I've put my T-Mobile SIM in another phone and then it is able to receive a call. Another SIM in my phone -> same problem: no incoming calls.
So I figured it must be the phone.
Customer support has started an investigation but that can take up to 1 week, so I thought let's ask XDA.
Can it be a simple setting that I've accidentally changed? Pretty often when I take my phone from my pocket, the screen is unlocked so that could be a cause.
If anyone has a clue or an identical situation, please let me know.
Zjoske said:
I've had the Galaxy S2 for about 2 months now without any problems.
As of last Friday, I can't receive incoming calls. People who try to call me hear one beep and then they get my voicemail.
Outgoing calls work just fine, as does SMS (incoming and outgoing).
I've put my T-Mobile SIM in another phone and then it is able to receive a call. Another SIM in my phone -> same problem: no incoming calls.
So I figured it must be the phone.
Customer support has started an investigation but that can take up to 1 week, so I thought let's ask XDA.
Can it be a simple setting that I've accidentally changed? Pretty often when I take my phone from my pocket, the screen is unlocked so that could be a cause.
If anyone has a clue or an identical situation, please let me know.
Click to expand...
Click to collapse
Does your phone ring when a call comes in and also does it go straight through to your voicemail?
daleski75 said:
Does your phone ring when a call comes in and also does it go straight through to your voicemail?
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Click to collapse
Straight to voicemail. But I've figured it out after 3 days
There's an option to automatically block all incoming calls in the settings. Must have accidentally been activated when the phone was in my pocket.
daleski75 said:
Does your phone ring when a call comes in and also does it go straight through to your voicemail?
Click to expand...
Click to collapse
In my case, the phone does not ring when I get a call at all. I have searched hi and low and I cant find a solution. I have rebooted, i have reflashed, I have changed my ringtone and nothing seems to work, please help!!
Hello my girlfriends SGS 2 has almost the same problem it cannot receive calls sometimes even though she can call everyone. The problem seems to fix by itself sometimes and it appears random.
I read that there was a problem with the samsung galaxy s when using 2G/EDGE connection with data activated and the problem was that the user could not receive calls randomly.
Can you confirm that you are using 2G/EDGE connection and Data activated? I am also trying to find the cause of this problem...
Hope my research helps good luck and waiting for your reply. (http://www.samsunggalaxysforum.com/...eive-incoming-calls-and-sms-while-using-edge/)
Later EDIT ---
She also has a vodafone provider but i have the same provider and never had this issue. Also no call filtering is done.
Make sure Call Forwarding is Disabled under Settings- Call- Call forwarding. And also try to delete the Voicemail number if you had set any.
Regards.
it's nothing Call Forwarding is Disabled related it is because of EDGE connection you can't have a sync or internet connection and while "dialing" data receive calls if you want to call anyone the network prioritizes and let's you dial whoever you want but it is not the same thing for incoming calls
^ Went over my head !
had the same problem in a bad 3g/data coverage area. solution was simply to turn data off and the calls started to come through.
turned data back on and now working ok.
After a bunch of clicking and rebooting I got auto call forwarding working when Bluetooth disconnects, but it's not what I expected. It's only forwarding calls when unanswered.
I want to walk away from the phone and leave it behind and have calls forwarded immediately, all calls. I thought that was the point of this feature. I don't want them to have to ring for 20 seconds.
Is there some way to make this happen? I noticed it changes the network settings for unanswered, busy, and unreachable to forward, but all call forwarding is never enabled by auto forward.
Lucent said:
After a bunch of clicking and rebooting I got auto call forwarding working when Bluetooth disconnects, but it's not what I expected. It's only forwarding calls when unanswered.
I want to walk away from the phone and leave it behind and have calls forwarded immediately, all calls. I thought that was the point of this feature. I don't want them to have to ring for 20 seconds.
Is there some way to make this happen? I noticed it changes the network settings for unanswered, busy, and unreachable to forward, but all call forwarding is never enabled by auto forward.
Click to expand...
Click to collapse
Wild guess you have AT&T?
Uniquebarbee said:
Wild guess you have AT&T?
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Click to collapse
Nope, T-Mobile. Why? Are there ways around this on non-AT&T carriers?
Lucent said:
Nope, T-Mobile. Why? Are there ways around this on non-AT&T carriers?
Click to expand...
Click to collapse
You could try this
AT&T and T-Mobile both use the same method, which lets you change the number of rings right from your phone. To do it:
Dial *#61# from your phone. Tap Send.
You should see a new screen that displays a bunch of information about what's getting forwarded. You should see a line under "Voice Call Forwarding" that says "Forwards to +11234567890" (where 11234567890 is an eleven digit phone number, likely different from your phone number). Write down this number and tap Dismiss.
Now, dial **61*+11234567890*11*XX# and hit Send, where 11234567890 is the number that you found in step two and XX is the number of seconds you want to wait until voicemail picks up. You can set it in increments of 5, where 30 seconds is the maximum.
After you hang up that call, you can have someone call your phone and see if it worked. On some phones, you can dial *#61# again and see how long it's delaying your calls, but our test phone (the iPhone) did not show this information.
Alternatively, you should be able to call AT&T or T-Mobile customer service and have them change it from their end, if you're uncomfortable doing it yourself.
Another thing that may work for you is to get up a google voice number and just give people that number. Then you they call you, it will ring at both numbers and you wont have to use the call forwarding option.
If only I was not in an area were I cant port my current cell number over to google voice, i would have dont that years ago.
rfs830 said:
Another thing that may work for you is to get up a google voice number and just give people that number. Then you they call you, it will ring at both numbers and you wont have to use the call forwarding option.
If only I was not in an area were I cant port my current cell number over to google voice, i would have dont that years ago.
Click to expand...
Click to collapse
THIS is true I have google voice I haven't ported my number over but I get calls and text fine from both numbers
So while messing around with the settings for google voice and the gear s, I have found that if you activate google voicemail on your phone then the call forwarding option will not work when remotely connected to your gear. Calls forwarded TO the gear s work as they should. As soon as I deactivate google voicemail on my phone, and my phone & gear are connected remotely I have no issues with getting my calls from my main cell phone line forwarded to the gear. This is kind of a bummer cause I was hoping that i'd be able to use google voicemail and thier transcription service because tmo charges $3 per month for it. Womp comp. I rarely get voicemails so it's not the end of the world.
Lucent said:
I want to walk away from the phone and leave it behind and have calls forwarded immediately, all calls. I thought that was the point of this feature. I don't want them to have to ring for 20 seconds.
Is there some way to make this happen? I noticed it changes the network settings for unanswered, busy, and unreachable to forward, but all call forwarding is never enabled by auto forward.
Click to expand...
Click to collapse
I have a call forwarding widget on my Note 3 that I use all the time. It instantly forwards all calls to whatever number you wish. Works great as when I'm in my office at work, I have it forwarded to my land-line, same at home, etc. I do this now on my Gear S too as like you, I don't want to have people wait through long numbers of phones ringing before it reaches me.
pdqgp said:
I have a call forwarding widget on my Note 3 that I use all the time. It instantly forwards all calls to whatever number you wish. Works great as when I'm in my office at work, I have it forwarded to my land-line, same at home, etc. I do this now on my Gear S too as like you, I don't want to have people wait through long numbers of phones ringing before it reaches me.
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Click to collapse
which app/widget you speak of? i want to give it a try.
I just hate when people tell you something helpfull and dont provide a link to the help seriosly you come here tou tell about widget but didnt even mentioned wich widget you using to call forward .....dahhhh
idelgado782 said:
So while messing around with the settings for google voice and the gear s, I have found that if you activate google voicemail on your phone then the call forwarding option will not work when remotely connected to your gear. Calls forwarded TO the gear s work as they should. As soon as I deactivate google voicemail on my phone, and my phone & gear are connected remotely I have no issues with getting my calls from my main cell phone line forwarded to the gear. This is kind of a bummer cause I was hoping that i'd be able to use google voicemail and thier transcription service because tmo charges $3 per month for it. Womp comp. I rarely get voicemails so it's not the end of the world.
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They both use the same conditional forward entry for your line. You can only have one. Not both. If you want to forward to Gear S, your own voice mail will never be reached. And vice versa.
billybkny said:
I just hate when people tell you something helpfull and dont provide a link to the help seriosly you come here tou tell about widget but didnt even mentioned wich widget you using to call forward .....dahhhh
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Click to collapse
I suppose, but honestly, it's not that hard to just get on the play store and look them up. They all function pretty much the same. The one I use is RedirectCall. All one word. Very simple and works great.
I couldn't get it to forward right away either. It's pretty simple to actually just forward the call to the Gear S manually. On T-Mobile devices dial **21*your ten digit number# then when you want to cancel it dial ##21# that's it works like a charm. I use tasker now to do it automatically and have had no hiccups. Although it would be nice if it just worked correctly through gear manager.
So ive had thd gear for 2 days and im confused. When using my note 4, if i left the phone home i thougjt the watch woild act as tye same number etc when out and about. They tout that yoi dont have to give out a seperate number etc. Was i wrong on this account.
It should if the Gear S can connect to your phone remotely. There are know bugs that if you leave Gear WiFi on, it may not connect to your phone reliably.
How do connect remotely and shut the WiFi off. T-Mobile told me it wouldn't work
Suzook1 said:
So ive had thd gear for 2 days and im confused. When using my note 4, if i left the phone home i thougjt the watch woild act as tye same number etc when out and about. They tout that yoi dont have to give out a seperate number etc. Was i wrong on this account.
Click to expand...
Click to collapse
Did you enable call forwarding so when your bluetooth is out of range it will go into call forward mode ie calls/text from note 4 you want standalone use gear only mode
---------- Post added at 02:35 AM ---------- Previous post was at 02:26 AM ----------
Suzook1 said:
How do connect remotely and shut the WiFi off. T-Mobile told me it wouldn't work
Click to expand...
Click to collapse
51
Remote Connection
You can remotely connect the Gear S to the
smartphone when a Bluetooth connection
between the devices is not available. When this
feature is activated, you can receive notifications
from the smartphone and use apps that require
a network connection on the Gear S. For more
information, refer to “Connection Modes” on page
16.
1.
On smartphone
: Sign in to your Samsung
account.
2.
On smartphone:
Tap
Apps
>
Samsung
Gear
>
Settings
, and then tap
Use Remote
connection
per t-mobile manual
====================================================================
Forwarding Calls to Gear S
If you turn on Auto call forwarding, when Gear
S is in Remote Connection mode, calls to the
smartphone are automatically forwarded to the
Gear S. You can turn on Auto call forwarding
when you pair your Gear S with a smartphone,
in the Gear S Settings, or in Settings of the
Samsung Gear app on the smartphone.
When call forwarding is active:
•
Your smartphone will ring a few times for
an incoming call, and then the call will be
forwarded to your Gear S.
•
If you do not answer the call on your Gear S,
the caller may leave a voicemail that you can
listen to on your Gear S.
To use call forwarding, the Use Remote
connection setting must be enabled on the
Samsung Gear app on the smartphone (this is
enabled by default).
Call forwarding continues until your Gear S and
smartphone are connected again, via Bluetooth
or remote connection
Sorry have to ask the noon question, how do you forward. From the phone or the watxh
question to ask
See at bottom
QUOTE=Uniquebarbee;56735402]Did you enable call forwarding so when your bluetooth is out of range it will go into call forward mode ie calls/text from note 4 you want standalone use gear only mode
---------- Post added at 02:35 AM ---------- Previous post was at 02:26 AM ----------
51
Remote Connection
You can remotely connect the Gear S to the
smartphone when a Bluetooth connection
between the devices is not available. When this
feature is activated, you can receive notifications
from the smartphone and use apps that require
a network connection on the Gear S. For more
information, refer to “Connection Modes” on page
16.
1.
On smartphone
: Sign in to your Samsung
account.
2.
On smartphone:
Tap
Apps
>
Samsung
Gear
>
Settings
, and then tap
Use Remote
connection
per t-mobile manual
Do you mean galaxy apps on my note 4
====================================================================
Forwarding Calls to Gear S
If you turn on Auto call forwarding, when Gear
S is in Remote Connection mode, calls to the
smartphone are automatically forwarded to the
Gear S. You can turn on Auto call forwarding
when you pair your Gear S with a smartphone,
in the Gear S Settings, or in Settings of the
Samsung Gear app on the smartphone.
When call forwarding is active:
•
Your smartphone will ring a few times for
an incoming call, and then the call will be
forwarded to your Gear S.
•
If you do not answer the call on your Gear S,
the caller may leave a voicemail that you can
listen to on your Gear S.
To use call forwarding, the Use Remote
connection setting must be enabled on the
Samsung Gear app on the smartphone (this is
enabled by default).
Call forwarding continues until your Gear S and
smartphone are connected again, via Bluetooth
or remote connection[/QUOTE]
Suzook1 said:
Sorry have to ask the noon question, how do you forward. From the phone or the watxh
Click to expand...
Click to collapse
http://www.samsung.com/us/mobile/wearable-tech/SM-R750TZKATMB
Left side of the list last thing manual
OK got call forwarding enabled. Last question, if I make a call from the watch, its going to show up as the number assigmed to the watch though right, note my note 4
Suzook1 said:
OK got call forwarding enabled. Last question, if I make a call from the watch, its going to show up as the number assigmed to the watch though right, note my note 4
Click to expand...
Click to collapse
You can set it up for when you call from Gs To display note 4 number or Gs number . But if you are in gear only mode then yes you will call from the watch number
*yes samsung gear manager on note 4
how do you set that up?
THis review today states this:
Which means, if you set up automatic call forwarding, you can call your friends from your wrist and the call will appear to come from your regular phone number. But if you mistakenly share the direct phone number with your coworkers like I did, then all bets are off and your wrist is ringing at midnight. Protip: don't do that.
http://gizmodo.com/samsung-gear-s-review-but-i-dont-wanna-be-****-tracy-1658861223
When you BT connected to the phone, the cell radio on the watch is forced off. You can't receive SMS or calls from your watch number. All calls go straight to voicemail. This is true regardless if you setup auto call forwarding or not.
So, don't give out your watch number.
Well that's a bummer. I really wanted to make calls independent of the phone and have my main number show up
You still can. Just turn off the BT and let it remote connect to the phone. You trade off the battery life and a few features (that won't work without BT connection) for the sake of independent phone radio.
I do but when I make a call from the watch it comes up as my other number?
It can be configured on the watch for what outgoing number it shows.
I enabled call forwarding on the watch and gear managerband now if I'm out of range from the note 4 the watch connects remotely.
Then when I make a call or send a text it shows up on my wife's phone as coming from the Note 4 number and not the watches own number.
Just make sure that WiFi on the watch is switched off and call forwarding enabled on both the watch and in gear manager app.
jongilluley said:
I enabled call forwarding on the watch and gear managerband now if I'm out of range from the note 4 the watch connects remotely.
Then when I make a call or send a text it shows up on my wife's phone as coming from the Note 4 number and not the watches own number.
Just make sure that WiFi on the watch is switched off and call forwarding enabled on both the watch and in gear manager app.
Click to expand...
Click to collapse
Whenever I'm connected remotely, the outgoing call number is my watch's phone number and not my phone. When I'm connected via Bluetooth, it's the phone's number. I have played with the settings and have call forwarding on in both areas. My text messages show as my cell phone even when remotely connected just not outgoing calls. I'm getting a little frustrated as I want to leave the phone home sometimes and I don't want people to have a different number. I can't change this setting when connected remotely as its grayed out.
Jordan, look under phone settings when connected REMOTELY. You can choose what number to call from
Jeffruby said:
Jordan, look under phone settings when connected REMOTELY. You can choose what number to call from
Click to expand...
Click to collapse
I tried it. The number is set as my gear's number and it is grayed out so that I can't change it. Maybe this is a limitation of AT&T's network. It might not be able to place a call as another number remotely. This works for messages, just not for calls. This is somewhat disappointing as it negates the idea of not giving out another number when you leave your phone behind. If I ever call anyone, they will have no idea who it is.
Sent from my SAMSUNG-SM-G900A using XDA Free mobile app
nope...will only change if a) the gear network is on always ON or b) its on auto...and your not on wifi or bluetooth to phone...will work...
Am I missing something? the auto call forwarding seems to be missing from the verizon version. The manual call forwarding seems to be working well, but would love to have auto call forwarding. I tried the tasker method and it didnt work either as the phone (note 4) has a popup confirmation for call forwarding before making the call when using tasker.
I don't have it on mine either. I've got a Sprint Note 4 paired with an AT&T Gear S. My gf has an AT&T Note 4 paired with an AT&T Gear S and she has the auto forward feature. Only difference between us is the carrier of the phone.
For me, on Verizon, the auto forward used a *90 or *92 code I believe... Doesn't matter, whatever it is, didn't work. It's a regional thing. If the code doesn't work for you, you'll have to do it manually... No biggie.
Here's what I did. First, click disable forwarding. Some genius decided to enable 3gwhenever forwarding us active. Next, From your phone dial *72 1234567890. Replace with your 10 digit phone number. If successful, it will beep then hang up. If you don't care about voicemail skip ahead a step, at this point.
Then, unless you want to check your voice mail from your watch, forward your watch to Google voice, or my favorite, youmail. First, disable Bluetooth on your phone, then make sure mobile data us on, and set to use your watch number is set in call settings. Then, dial the same *72 code with your Google voice or youmail number.
Once forwarding is set, you probably don't want your friends to wait twice as long for voicemail to kick in, or listen to your ringer twice as long when ignoring calls (30s on phone, 30s on watch) . Now, set mobile data to auto switch, test that 3g goes off and on opposite Bluetooth connection.
I personally like this way better than the factory way. When I don't answer phone, it goes directly to voicemail. When my phone is dead, it automatically forwards to my watch without remembering to enable forwarding. When the watch doesn't answer, it gets forwarded to the same combined voicemail box
*92 does not auto forward calls
Update 12/14/14:
I finally spoke to someone at Verizon that understood the *92 issue not working.
They entered a ticket to the tech team.
He contacted me and I described the problem in great detail.
A day later the issue with using the auto-call forwarding has been fixed!
He said he was going to check other regional switches to verify that the *92 option was valid.
The issue has been corrected and the auto forward from the watch works perfectly now.
----------------------------------
Same issue here....
When trying to forward all calls from my cell phone to the Gear S, it dials *92 as the prefix to my number.
Called Verizon and they said it is a Samsung problem....talked to Samsung and they say it is a Verizon issue.
Neither of them are willing to report this as an issue...time to return it! Ugh!
Also the watch keyboard dis missing some special characters like the dollar sign $??
This "smart watch" appears to be in beta form.
TL
So when I'm connected with Bluetooth my gear s will ring. But when I'm away from my phone. And someone calls my phone's phone number my gear will only alert me of missed call. Not ring at all. Is this how it is supposed to be. I thought when away from phone, the gear will ring when calling my phones number v
Sent from my SM-N900V using XDA Free mobile app
I don't know for sure if there's an option for auto call forwarding or not but you have to turn it on yourself on the watch. Now the confusing part is when you turn call forwarding on from the watch it sets it at *92 then your number which let's your phone ring x amount of times before it actually forwards to your watch. Best bet is to use *72(then your watch number) from your phone which is an immediate forward to your watch. I'm not sure but hope *72 is universal across america?
Edited...... I wrote the Verizon answer below without asking which carrier you have. I apologize for that. However, the method still applies. You just need to find out the forward codes your specific carrier employs.
*71 is a more appropriate option in this case. *72 forwards all calls. *71 forwards only calls that you didn't answer on the phone. To get what you described, I would do the following. First, configure your Gear's mobile setting to be either On or Auto. Mobile service needs to be on to receive calls on the watch when Bluetooth is not connected. Secondly, put your phone in conditional forward mode by dialing *71+Gear's number. Now, when your Gear is connected via Bluetooth, both phone and watch will ring, and you can answer from either. Once Bluetooth is disconnected, the phone will ring about 7 times, then instead of going to voicemail, your Gear will ring instead. If you don't answer the Gear, it will go to the Gear's voicemail. I do not use the hardcoded Call Forward option in the Gear Manager app, just not flexible enough.
marshall_634 said:
So when I'm connected with Bluetooth my gear s will ring. But when I'm away from my phone. And someone calls my phone's phone number my gear will only alert me of missed call. Not ring at all. Is this how it is supposed to be. I thought when away from phone, the gear will ring when calling my phones number v
Sent from my SM-N900V using XDA Free mobile app
Click to expand...
Click to collapse
Since I know you are on verizon......I also have this issue with sprint....I use "simple call forwarding" play store for manual mode.
http://forum.xda-developers.com/gear-s/general/off-3-call-verizon-samsung-refuse-to-t3033451