who signed up on their site for news reguarding the S2?
I did and have not had any emails yet, anyone else?
Sent from my Inspire 3G.
I did and haven't received a thing from them. Heck, the phone page still says coming soon.
yeah I signed up like right when the page went live, and no I haven't gotten anything from it, not even the announcement of the date, idk what kind of marketing scheme that is?
I did. Nice seeing you over here bdpyo
Sent from my Desire HD using xda premium
Yes, another AT&T joke!
I too signed up once the page was up. I put in 3 emails to make sure I got it. Nothing. Found out through Android Central then Twitter.
I signed up too and nothing... I hope it will be at the stores on Sunday.
bdpyo said:
who signed up on their site for news reguarding the S2?
I did and have not had any emails yet, anyone else?
Sent from my Inspire 3G.
Click to expand...
Click to collapse
I signed up as soon as it went live... no info as of yet.
Tdeprat said:
I signed up too and nothing... I hope it will be at the stores on Sunday.
Click to expand...
Click to collapse
There is no doubt these phones will be their on Sunday. 2 shipments have come in on one of the AT&T stores that my friend works at. Sunday is the day. I think AT&T did the same crap with the Infuse nothing till the day before, of the day of the launch.
trell959 said:
I did. Nice seeing you over here bdpyo
Sent from my Desire HD using xda premium
Click to expand...
Click to collapse
hey buddy!
Sent from my Inspire 3G.
mpazevedo said:
There is no doubt these phones will be their on Sunday. 2 shipments have come in on one of the AT&T stores that my friend works at. Sunday is the day. I think AT&T did the same crap with the Infuse nothing till the day before, of the day of the launch.
Click to expand...
Click to collapse
i could say that apple made them hush the upcoming phone for iphone 5 or they will go all put for the heavy hitters coming up, who knows with these guys!
Sent from my Inspire 3G.
I don't think it matters. Everyone who wanted this phone already knew when it was coming.
I'm sure that on Sunday, I will go to the AT&T store, purchase my GSII, switch my cards over, fire it up, sign in on the phone, and then receive an e-mail from AT&T telling me I should go buy the phone I just picked up.
Dr Triffid said:
I'm sure that on Sunday, I will go to the AT&T store, purchase my GSII, switch my cards over, fire it up, sign in on the phone, and then receive an e-mail from AT&T telling me I should go buy the phone I just picked up.
Click to expand...
Click to collapse
Lol, i could see that happening
Sent from my Inspire 3G.
three times
I signed up three times and haven't heard back at all! This figures for AT&T we probably all will get contacted a week after it comes out. Public-relations isn't one of AT&T's strong points. Imagine if we all received a notice tonight to come down to the store on Saturday and be first to get the phones, dream dream dream!
Nothing for me either
I just got my email.
They must be watching me.
Sent from my HTC Desire HD using XDA App
bdpyo said:
I just got my email.
They must be watching me.
Sent from my HTC Desire HD using XDA App
Click to expand...
Click to collapse
lol. got mine this morning too.
Dr Triffid said:
I'm sure that on Sunday, I will go to the AT&T store, purchase my GSII, switch my cards over, fire it up, sign in on the phone, and then receive an e-mail from AT&T telling me I should go buy the phone I just picked up.
Click to expand...
Click to collapse
LOL-that DID happen to me!
Haha! Fail
Sent from my Google Nexus S using XDA App
Related
I was just told that the thunderbolt will sold online at 7am today!!!!! I know a few othes heard this also.....
Bets anyone??
Ill check at 3am and at 7am
Online where?
Sent from my Nexus S using XDA App
Online at Verizon Wireless. The online chat person told me. I saw someone else got that response. So i tried it and BAM they told me flat out.
I hope man!!
cool if that's true, I'm still up I'm the air about getting this. I currently have nexus s on tmobile but would life to get on verizon's better network! Input thing 4g isn't available yet and the 3g speeds are slower than what I'm getting on tmobile. Any input our advice
Sent from my Nexus S using XDA App
I just called and talked to multiple CSR's and out of the 4 I talked to none of them could find anymore information or confirm anything other than BB's pre order and the fact that it will release with mobile hot spot.
BigBonkers said:
I was just told that the thunderbolt will sold online at 7am today!!!!! I know a few othes heard this also.....
Bets anyone??
Ill check at 3am and at 7am
Click to expand...
Click to collapse
Tried to order online vzw ,told me to try next week.
Sent by my Droid Incredible
jbh00jh said:
Tried to order online vzw ,told me to try next week.
Wow...
Sent by my Droid Incredible
Click to expand...
Click to collapse
Sent from my PG06100 using XDA App
Try during business hours.
Sent from my PG06100 using XDA App
bobbysteels216 said:
Try during business hours.
Sent from my PG06100 using XDA App
Click to expand...
Click to collapse
You can order online 24 hrs a day.
Ordered my Inc @ 3am on the release day.
Sent by my Droid Incredible
I just asked Verizon through online live chat ... here's the response:
Please hold for a Verizon Wireless sales representative to assist you with your order. Thank you for your patience.
You are now chatting with '********'
********: Hello. Thank you for visiting our chat service. May I help you with your order today?
You: Hi ******** ... good morning ... I was hoping the HTC Thunderbolt would be on sale today. I wanted to renew my contract by purchasing this phone. Do you know if it will be released today? If not, has a release date been set?
********: Good Morning.
********: Unfortunately, we have not been given any information on the release date.
You: Ok ... thank you very much
********: Your welcome.
Yeah , they told me next week.
I posted yesterday that for the last five years I can't count the times that vzw & bb CSRs have lied to me about release dates of new phones.
Sent by my Droid Incredible
They read rumors off the internet and many of them do not seem to be able to ask the higher ups if rumors are correct, they will just tell them what you have read on blog sites of people who are not in the know.
jbh00jh said:
I posted yesterday that for the last five years I can't count the times that vzw & bb CSRs have lied to me about release dates of new phones.
Sent by my Droid Incredible
Click to expand...
Click to collapse
Same. They don't know much info at all. They're not as passionate about these phones as we are. It's just their job, and it's our hobby.
They will say anything to sell you a phone.
Sent by my Droid Incredible
I had slim hopes as well. Sorry, but there isn't going to be a surprise release of a phone without at least a few days notice.
The Verizon chat representative was probably going, "Hey Sa'irah, I'm so sick of people asking about the TB, lets get this guy going. 'Yes, the TB will be available to order tomorrow.' 'Yes, you'll be able to purchase it as well.' ".
kenyu73 said:
I had slim hopes as well. Sorry, but there isn't going to be a surprise release of a phone without at least a few days notice.
The Verizon chat representative was probably going, "Hey Sa'irah, I'm so sick of people asking about the TB, lets get this guy going. 'Yes, the TB will be available to order tomorrow.' 'Yes, you'll be able to purchase it as well.' ".
Click to expand...
Click to collapse
Still waiting for pics of the phones that were "confirmed" by the op to be sold this morning.
Sent by my Droid Incredible
Should have placed a bet, he could be paying for my phone...
Sent from my Floyo Tazz using XDA App
I just got my rezound from Amazon wireless. I love the phone however I.have the light leakage and its already overheating. Do I.need to send it into Amazon or can I return it at a local Verizon store? I I've read both circumstances happening. Just wondering if anyone else has done either yet. Also if u send it in can u get a loner? This is my first Verizon phone. Thanks
I think you have to use amazon for the first 30 days then you can use verizon. It may be worth it to put up with it until verizon can help you.
eallan said:
I think you have to use amazon for the first 30 days then you can use verizon. It may be worth it to put up with it until verizon can help you.
Click to expand...
Click to collapse
Any way to confirm this. I suppose I can call tomorrow.I'm.stuck in class right now. If that's the case ill def wait the 30 days
I got both a Rezound and RAZR from Amazon. The Rezound is great, but I had some serious issues with the RAZR overheating and searching for signal. Called Amazon, they shipped me a brand new phone. Swapped SIMs, mailed the old phone back. Problem solved, and it didn't cost me a dime. Think shipping was 2nd day air.
EDIT: I also tried VZW first, because it would have been quicker, but they directed me to Amazon.
So they send one first... Have the replacement phones been without flaw or is it the same gamble. Might be better to wait the 30 days and use Verizon so I can check it...
Sent from my ADR6425LVW using XDA App
You might have the same problem with verizon. It's a gamble there too.
Sent from my Galaxy Tab 10.1
Well at the store you can check.it before you leave..
Sent from my ADR6425LVW using XDA App
The only reason I suggested waiting and using Verizon is that Amazon was backordered last time I checked.
Send back to Amazon. I just went through this and don't be afraid by the 2-5 week wait. They told. Me that and got an email a few days later it was being shipped.
Sent from my ADR6425LVW using XDA App
Delldorado said:
Well at the store you can check.it before you leave..
Sent from my ADR6425LVW using XDA App
Click to expand...
Click to collapse
What if it doesn't heat up until a week after you leave the store.
Sent from my HTC
LTE 4G Rezound
Now its 100% certain they send u the replacement first? Last time.I.checked it wasn't back ordered anymore.
And if it heated up I'd go back this one got hot.just doing the start up stuff. The leaking lights bothering me more than I expected too lol.
Sent from my ADR6425LVW using XDA App
Amazon is excellent for returns/exchanges hands down. I assume it will be the same process you request an exchange and they ship it out to you. They generally gave me overnight shipping for free (even on a saturday) to get me non-defective item. Then you just ship it back to them within a resonable time frame with the included label and you should be good to go.
You guys do realize Amazon will send you a brand new phone and if you wait 30 days Verizon cannot swap in store and will send you a refurbished phone thru the mail.
Sent from my ADR6425LVW using xda premium
jreed2560 said:
You guys do realize Amazon will send you a brand new phone and if you wait 30 days Verizon cannot swap in store and will send you a refurbished phone thru the mail.
Sent from my ADR6425LVW using xda premium
Click to expand...
Click to collapse
Verizon has a 14 day policy normally, but now if you purchased the phone after 11-15 you have until Jan.
Wouldn't the phone have a warranty through htc as well? Sounds like ill be contacting Amazon tomorrow though. Thanks a lot guys. Hopefully that one doesn't have the light leak. Lol watch me have a new problem. Is rather have the leak than pink buttons and all the other problems I hear about...
Sent from my ADR6425LVW using XDA App
All of them have the light leak at the bottom. It is simply how it was designed. Sad really considering my Incredible S didn't have this issue.
Sent from my ADR6425LVW using XDA App
jreed2560 said:
You guys do realize Amazon will send you a brand new phone and if you wait 30 days Verizon cannot swap in store and will send you a refurbished phone thru the mail.
Sent from my ADR6425LVW using xda premium
Click to expand...
Click to collapse
I watched my neighbor trade his out in the vzw store. It's all in how you talk to the manager.
jim_0068 said:
All of them have the light leak at the bottom. It is simply how it was designed. Sad really considering my Incredible S didn't have this issue.
Sent from my ADR6425LVW using XDA App
Click to expand...
Click to collapse
Read a post where someone contacted htc and they said the phone isn't supposed to do that. Is everyone here having the problem?
Delldorado said:
Read a post where someone contacted htc and they said the phone isn't supposed to do that. Is everyone here having the problem?
Click to expand...
Click to collapse
I'd be willing to bet that it was a CSA who probably doesn't understand what light leakage is. Between my 3 rezounds and everyone I have looked at in the stores you can see the LEDs through the bottom of the screen when the soft keys light up which is what is causing the bleeding. There is no way to fix it except by turning off the LEDs or by lowering their intensity to improve on the light leak.
Sent from my ADR6425LVW using XDA App
Went into verizon and they won't take the phone tho it sounds like I may as well deal with it. They really pissed me off though. I wanted to put on my work discount. Supposed to be 22% line 20% data. I called and reviewed online before I got verizon and the rep told me I would get the discounts. The store wouldn't discount my data because he claimed I need to have a 5gb data and hotspot plan. I was never told this and most likely wouldn't have canceled at&t during the penny sale. Anyone think I could complain enough to get this changed? Can't seem to find a phone number for them to save my life lol
Sent from my ADR6425LVW using XDA App
I'm interested because superCID and s-off wont work with the new OTA and I will be really, really sad if mine comes with the OTA.
If you get it more recently then it will probably have the update. Most of them that people are getting more recent have it. You would be lucky if it didn't.
Sent from my HTC6435LVW using xda app-developers app
I got mine on Monday activated at the store, a few minutes later after the sales rep handed it to me it prompted me to update. Luckily I came to this forum before going to the store. Got home supercid, rooted, then s-offed. I Upgraded from a Tegra 3 One X and I'm loving this beauty
I got one last Saturday and it prompted me for the update a few minutes after activating it. I had to exchange it this past Thursday (screen cracked at corner of top speaker) and the new one prompted me as well.
mbmullins76 said:
I got one last Saturday and it prompted me for the update a few minutes after activating it. I had to exchange it this past Thursday (screen cracked at corner of top speaker) and the new one prompted me as well.
Click to expand...
Click to collapse
Hopefully mine will prompt as well...
123421342 said:
I'm interested because superCID and s-off wont work with the new OTA and I will be really, really sad if mine comes with the OTA.
Click to expand...
Click to collapse
I should be getting mine tomorrow, will update on whether it comes with OTA or not.
Got mine about 2 weeks ago. Came with s off/rooted already.
Depends on the user that owned the phone.
Sent from my HTC6435LVW using xda premium
zomgalama said:
I should be getting mine tomorrow, will update on whether it comes with OTA or not.
Click to expand...
Click to collapse
Thanks !
intruda119 said:
Got mine about 2 weeks ago. Came with s off/rooted already.
Depends on the user that owned the phone.
Sent from my HTC6435LVW using xda premium
Click to expand...
Click to collapse
I'm getting from Amazon I wish it came like that.
Sent from my ADR6300 using xda app-developers app
Got one at a local Verizon store today 3/9/13. Pre OTA still.
I get mine on Monday, I hope it doesn't either! I will let you know either way though.
I have bought mine yesterday and cames with oldest firmwares
Sent from my HTC6435LVW using xda app-developers app
lulisat said:
I have bought mine yesterday and cames with oldest firmwares
Sent from my HTC6435LVW using xda app-developers app
Click to expand...
Click to collapse
Where did you get it from?
I get it from a shop in kosovo (eu)
Sent from my HTC6435LVW using xda app-developers app
I got one yesterday from Best Buy. After coming home and doing 3 ESN swaps I finally had my phone where I wanted it. I'm on an unlimited account and "upgraded" my son to the DNA with internet then swapped it to my Thunderbolt then put my sons txt/call only phone back to his line.
It came PRE OTA but like a dumb arse I hit the button to do the OTA. Oh well. I'll have to wait to unlock the bootloader and root it.
I am SO sorry to hear that!
Sent from my ADR6300 using xda app-developers app
I've had mine for 3 weeks and all good here. Tampered, unblocked and s-off!
Had Mustfa's Hatka 3.0 until today... Now using Newts Sense 5 port and really enjoying that!
Sent from my HTC6435LVW using xda app-developers app
lulisat said:
I have bought mine yesterday and cames with oldest firmwares
Sent from my HTC6435LVW using xda app-developers app
Click to expand...
Click to collapse
YOu can also try going to swappa.com and most people are selling them already with root and s off. Doesn't hurt to go that direction.
huskers15 said:
YOu can also try going to swappa.com and most people are selling them already with root and s off. Doesn't hurt to go that direction.
Click to expand...
Click to collapse
Or pay the $45 to the MobileTechVideos guy?
Yesterday
I got the DNA yesterday. I'm a HTC whore going back to the 8525. Any phones I have tried other than HTC and I alwys seem to fidn reason to ditch them.
The DNA however may change my feelings. Not because of HTC but because of Big red. The limited storage which create the need for cloud service is also another reason. A of now most cloud service is free but as more and more people move to the service free will be long forgotten in the cry of
"To much cost to host so manu people" and then boom, the fee's will start.
Yea, I'm on a rant, and i assume you wanna know about the OTA. Got my dna yesterday, I am coming from a Thunderbolt. My phone did not have the ota however every 5min or so a friendly reminder to DL the update keeps popping up.
I did get root (if ya wanna call it that) via HTC dev by using the "other supported device" option in the links. The email was very fast and the token worked. I just now got a stock rom DL and am going to load onto the phone.
If you get your dna in the next few weeks you may be ok but as the supply of phones drops new phones will have the OTA in place. Also keep in mind this applie to insurance as well. IE you drop your phone call INS to get new one.
You may wish to look at other options if you wish fro true freedom in a phone. Soff on this phone is a ways away.
knr117 said:
I got the DNA yesterday. I'm a HTC whore going back to the 8525. Any phones I have tried other than HTC and I alwys seem to fidn reason to ditch them.
The DNA however may change my feelings. Not because of HTC but because of Big red. The limited storage which create the need for cloud service is also another reason. A of now most cloud service is free but as more and more people move to the service free will be long forgotten in the cry of
"To much cost to host so manu people" and then boom, the fee's will start.
Yea, I'm on a rant, and i assume you wanna know about the OTA. Got my dna yesterday, I am coming from a Thunderbolt. My phone did not have the ota however every 5min or so a friendly reminder to DL the update keeps popping up.
I did get root (if ya wanna call it that) via HTC dev by using the "other supported device" option in the links. The email was very fast and the token worked. I just now got a stock rom DL and am going to load onto the phone.
If you get your dna in the next few weeks you may be ok but as the supply of phones drops new phones will have the OTA in place. Also keep in mind this applie to insurance as well. IE you drop your phone call INS to get new one.
You may wish to look at other options if you wish fro true freedom in a phone. Soff on this phone is a ways away.
Click to expand...
Click to collapse
Huh...
There will always be free cloud storage options, drive, dropbox, box, mega, etc. None of those are going anywhere anytime soon.
And as for "Soff on this phone is a ways away.", what are you talking about. There is currently s off for this phone.
Sent from my Vipered up dna
Just went to a Verizon store to get a DNA with a $100 off promotion. While I was tinkering with the phone the rep looked up the deal. He said said I should wait till 5/14 because they will have a free promotion. So I'm gonna wait. Till then. Hope this helps.
Sent from my ADR6350 using xda app-developers app
Gr8Jeepin said:
Just went to a Verizon store to get a DNA with a $100 off promotion. While I was tinkering with the phone the rep looked up the deal. He said said I should wait till 5/14 because they will have a free promotion. So I'm gonna wait. Till then. Hope this helps.
Sent from my ADR6350 using xda app-developers app
Click to expand...
Click to collapse
that's a great deal its like getting it unlocked for free and then some.
As soon as you get it, box that bad boy up and send it to be JTAG'd.
Sent from my HTC6435LVW using Tapatalk 4 Beta
Ya seems life a great deal. makes me wonder if there is another phone coming out soon. That's awful quick that they are dropping the price on it so soon.
Inc2 PAC
Gr8Jeepin said:
Ya seems life a great deal. makes me wonder if there is another phone coming out soon. That's awful quick that they are dropping the price on it so soon.
Inc2 PAC
Click to expand...
Click to collapse
I expect an HTC one announcement shortly after 5/14 (30 days ?). Typical VZW. Will offload the phone on thousands of people and lock them into 2 year contracts before the new model comes along.
orateam said:
I expect an HTC one announcement shortly after 5/14 (30 days ?). Typical VZW. Will offload the phone on thousands of people and lock them into 2 year contracts before the new model comes along.
Click to expand...
Click to collapse
Offload the phone? For someone who bought the DNA 5 months ago it may not have been realistic to wait until late May for the next option.
Personally I'm very happy with the DNA and to act like Verizon scammed you by selling it to you is a little silly if you ask me.
Sent from my HTC6435LVW using Tapatalk 2
It looks like the S4 had been released or already pre orders. I'm sorry but I haven't don't my due diligence researching on the One. But how does it stand above the DNA? And has it even been confirmed its coming to Verizon?
If this is real my friend might give android over ios a shot. His iphone 4 is starting to get hardware issues everywhere.
cc16177 said:
Offload the phone? For someone who bought the DNA 5 months ago it may not have been realistic to wait until late May for the next option.
Personally I'm very happy with the DNA and to act like Verizon scammed you by selling it to you is a little silly if you ask me.
Sent from my HTC6435LVW using Tapatalk 2
Click to expand...
Click to collapse
I got mine in January and I am content with it as well. This phone does everything I need it to easily. I don't play many games on it because I would rather do that on xbox..... so instead of saving my money for a new phone I am saving for the new xbox.
Your Welcome America! This happened just because I just ordered mine form Amazon...it'll be here on Tues. On a side note, Im the new guy.
Symbiontsoul said:
Your Welcome America! This happened just because I just ordered mine form Amazon...it'll be here on Tues. On a side note, Im the new guy.
Click to expand...
Click to collapse
It figures. I ordered mine on Friday!
Amazon is selling the DNA for 19.99
HtC DNA
XDA App
$0.00 -FREE
looks like there is going to be a landing page and just enter your email address in ~landing page~ does live 12am pst
Spider210 said:
$0.00 -FREE
looks like there is going to be a landing page and just enter your email address in ~landing page~ does live 12am pst
Click to expand...
Click to collapse
where is this landing page what do you mean?
Yes where is the landing page
Sent from my DROID RAZR using xda app-developers app
this seems to be the landing page but it is still not updated as of yet. http://droiddoes.verizonwireless.com/devices/droiddna
Still hasn't gone up 12am pst is 3:00am est which it's 3;15 now so dunno
Sent from my HTC6435LVW using xda premium
The sales rep said you enter your email and a unique bar code is generated and then take that to the Verizon store to receive the free DNA. I don't know if I'll have the time before work, but as guess i can wait till after..... Wouldn't get to much work accomplished with new toy. I am going to ask if the they have any 1.5 firmware phones. Seems like a long shot but someone else was successful in finding one.
Sent from my Nexus 7 using xda app-developers app
I can't locate it. If you do, please post a link. If it turns out to be an error(would hardly be the first time a Verizon store rep was completely wrong) Amazon has the DNA for $20 for new customers and$40 for eligible upgrade.com
Alan ssh
Sent from my Nexus 7 using Tapatalk HD
I just had an online chat with VZW customer service to see if I could confirm the rumor. Here is the result:
"The DNA is free will be free at this time there is a website error so the correct price is not showing up we are working on this now we are very sorry for the inconvenience. It should be fixed later today."
Woot!!
Alan
phew .... I didn't want the internets to come after me
Sent from my Incredible 2 using xda app-developers app
My wife and I went into the ATT store in our neighborhood Saturday for her to pick between a SGS4 and a One, and see if we could get her an early upgrade. She's not due for an early upgrade until July and her Samsung Infuse is not performing well anymore and we wanted to take advantage of their trade-in offer. After waiting for about half an hour and haggling with a sales associate and the manager, the were not convinced and we left empty handed. A co-worker put me up to calling customer service and after explaining the situation and our in-store experience and a brief hold, the rep came back with some awesome news! She was approved to not only let my wife have the early upgrade, but a FREE upgrade to the black 64GB! And just to sweeten the deal, she threw in free overnight shipping!!! We're expecting it to arrive tomorrow. I think i'll keep the black one and let her have my silver 64GB.
All of those TMOUS and VZ subscribers who say ATT has terrible customer service have no idea. I have been with ATT since 2006 and have never needed to call customer service. This is not bad for a first experience!
West exactly did you tell the rep?
Sent from my HTC One X using xda app-developers app
Thats the funny thing because i didnt even tell her we were treated poorly in the store, but i think thats how she interpreted it. All i said was that my wife's phone is i sad shape and the store would not honor an early upgrade.
Sent from my HTC One using xda pemium
ameza001 said:
Thats the funny thing because i didnt even tell her we were treated poorly in the store, but i think thats how she interpreted it. All i said was that my wife's phone is i sad shape and the store would not honor an early upgrade.
Sent from my HTC One using xda pemium
Click to expand...
Click to collapse
U just got very lucky. That one experience does not mean all of ATT is that way. Believe me you can call with the same question 5 times and get 5 different answers..been there A LOT with ATT. Go to vegas soon my friend, before your luck runs out
I came from an Infuse as well. I wish Scott would come over here. I miss my BeanStalk. BTW I came up with the logo for that. Lol.
nugzo said:
U just got very lucky. That one experience does not mean all of ATT is that way. Believe me you can call with the same question 5 times and get 5 different answers..been there A LOT with ATT. Go to vegas soon my friend, before your luck runs out
Click to expand...
Click to collapse
I got the same treatment. I called told them why I needed an early upgrade 30 mins later I got my confirmation email with shipping info.
Att has been great to me.
Sent from my LG-E980 using xda premium
nthknd said:
I got the same treatment. I called told them why I needed an early upgrade 30 mins later I got my confirmation email with shipping info.
Att has been great to me.
Sent from my LG-E980 using xda premium
Click to expand...
Click to collapse
What exactly did you tell them??
Sent from my HTC One X using xda app-developers app
thinkhope said:
What exactly did you tell them??
Sent from my HTC One X using xda app-developers app
Click to expand...
Click to collapse
I simple told the Rep that I need my upgrade 2 months early because my current phone wasn't working for me anymore. she understood my problem and said retention department could help me. Five mins later she came back and said since I was nice and in good standing that she could approve my upgrade and wave my upgrade fee. I need a larger screen due to losing most of my eye sight in an accident she said the only draw back was I'd have to pay for whatever phone I wanted right then . So I told thanks and then spoke with her supervisor letting him know how great she was. Being very decent is the key even if you need to speak to a supervisor ask nicely and erasure the Rep that you understand that she help as much as they could. So I paid for my phone and they shipped it out ocernight. Be patient be pleasant they get ****tiy people calling all the time so it helps to be nice.
Sent from my LG-E980 using xda premium
nugzo said:
U just got very lucky. That one experience does not mean all of ATT is that way. Believe me you can call with the same question 5 times and get 5 different answers..been there A LOT with ATT. Go to vegas soon my friend, before your luck runs out
Click to expand...
Click to collapse
Co-worker got a similar deal. His problem was that the online system would cancel his order immediately after completing it. It happened twice. He called not to complain, but simply to order the phone and got it free with free overnight shipping. His account was eligible for an upgrade, though.
The store manager has the power to give u an early upgrade within 30 days of the eligible date. Its funny BC some managers will say well it has to be in the same calendar month or ah it's gotta be within 14 days. U got lucky!
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