I don't if this is a common thing but my voicemail icon does not go away and I do not have any voicemails when I call it. I tried turning off the phone and it still does not wanna go away can't figure out how to get rid of it.
Update: uuhh nevermind found a settings to clear icon lol please delete this
Where did you find it? I have the same issue. The "clear" right there that is with the pulldown does not do the trick; it clears everything but the voicemail icon.
I had the same problem when I first got the phone. I called T-MO support and they did something on their end that fixed it.
I had the same issue and when I called T-mobile they tried to do something on their end but could not fix it as I was using google voice on my old phone to handle voicemail. So I installed google voice and I changed the setup so my vm be returned to T-mobile. Called my phone to double check and T-Mobile voicemail options were coming up. I left a message and deleted it and everything cleared. Then installed google voice and set that up again and since then it has been fine. Thanks.
salman.a said:
I had the same issue and when I called T-mobile they tried to do something on their end but could not fix it as I was using google voice on my old phone to handle voicemail. So I installed google voice and I changed the setup so my vm be returned to T-mobile. Called my phone to double check and T-Mobile voicemail options were coming up. I left a message and deleted it and everything cleared. Then installed google voice and set that up again and since then it has been fine. Thanks.
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Wow .. a lot of work to remove one little icon. ..
You have to do it in settings lol
The clear on the notification bar doesn't clear voicemail
Sent from my HTC Amaze 4G using xda premium
Had the same issue, went into manage applications, cleared data for phone, icon all gone.
Related
Guys, this is really annoying me so any chance of a little help please...
Today I received a notification of new 'Voicemail'.
I didn't know the number (hate it when this happens as there is a charge every time you listen to the message).
As it happens the message wasn't for me but I was still charged to listen to it.
Anyway, if that is not enough what is annoying is the voicemail notification simply will not go away from the top bar.
Every time I reboot the phone it first starts to play out loud the voicemail notification and the only way to terminate it is to pull down the notification bar.
Thing is what's further annoying is no matter what I do I can not remove the voicemail icon and notification from the top bar.
When I click to listen to the voicemail it simply tells me I don't have any outstanding voicemail so I then hang up but the notification will not go away.
I have been to the T-Mobile web site obviously there is nothing there and on the phone I have dialled 150 Option 4, 1, 1 which is meant to stop voicemail (I think).
Help please..... It is driving me crazy.
I also want to know
It drives me crazy
I am with fido and I have a voicemail notification and it does not want to go away
I erased the phone 2-3 times, I left a message in my voicemail and then I deleted
no matter what I do the notification is there.
I tried the same with my nexus one and atrix but I dont have any notification.
It seems to be the phone itself
Just a long shot, but have you got a txt message that relates to having a voice mail, if so try deleting?
Sent via Courier Pidgeon . . .
Well, in a weird sort of way I am pleased I am not the only one who is having this issue (apologies prince_72). It shows the problem is not isolated to either my phone or some form of settings.
In answer to morg01 ~ no... as a protection to my profession once I have received and actioned any text messages they are deleted. So it can not be a previous message that is the cause.
If the blessed thing has not disappeared come Monday I will speak with T-Mobile to ask if they have an answer.
However, I think they will most probably point me either to here or here but all these do is terminate voicemail, not handle notification.
I'm hoping it is something as simple as their system that is reactivating the notification despite the fact the last one I received I deleted.
We'll see.
I had this issue along with the com.android.phone crashing issue and they just switched my phone out in the shop. It might be time for a replacement?
Sent from my GT-I9100 using Tapatalk
steve228uk said:
I had this issue along with the com.android.phone crashing issue and they just switched my phone out in the shop. It might be time for a replacement?
Sent from my GT-I9100 using Tapatalk
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Time for a replacement! That's a bit harsh.
In all other manner the phone works absolutely perfectly.
I have the issue too, I don't have carrier vm set up (i use g voice) but I forgot to set up voice after doing a wipe and got a vm. It asks me for a password that doesn't exist and wont let me delete the notification.
I dont think a replacement is a solution.
This is a software problem and I think the problem has to do with the software
implementation of the voicemail implementation.
If I put my Fido sim card to my Nexus one or Motorola Atrix I dont get the voicemail notification.
Also just to reply to morg01 I do get text messages along with the voicemail notification at the status bard but I delete the text messages I receive.
The problem is how to remove the voicemail notification.
I have a feeling that the Baseband implementation is wrong.
I got the phone from Europe and I dont think it supports the special features from Fido.
Just to mention that I dont have Name Display as well.
I would have to wait for the Canadian version to appear and to flash the modem
but until I wait that I will be really happy to remove that stupid ugly notification
I've been using Google Voice for the last 6 months. It's not always perfect, but you can read a transcript of your mail. And it's free and reversable.
Sent from my GT-I9100 using XDA Premium App
Finally I fixed the notification problem
My carrier (FIDO) has two voicemail systems. One is for Iphone with the visual voicemail and the second is the reset of phones.
I used to have the second. It seems Galaxy S II does not really work ok with the more standard. The CSR switched me over to the visual voicemail and now everything works ok.
prince_72 said:
Finally I fixed the notification problem
My carrier (FIDO) has two voicemail systems. One is for Iphone with the visual voicemail and the second is the reset of phones.
I used to have the second. It seems Galaxy S II does not really work ok with the more standard. The CSR switched me over to the visual voicemail and now everything works ok.
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Nice one.... That proves it's a carrier issue.
I'm hoping to get to the bottom of my problem tomorrow.
This maybe due to my "upgrading" SIM cards at T-mo earlier today, but my new Amaze is not allowing me to set up Google Voice or utilize the Visual Voicemail preinstalled features and keeps directing me to call 611. Google Voice sends back an error stating "Failed to retrieve and save current forwarding number settings." When I click on Voicemail Settings it looks bad. The page doesnt load up (ie appears greyed out, with a jumble of numbers at the top where my phone # should be. Anyone else having similar issues? My first guess is either an issue with Sense or T-Mo.
do you have wifi calling ?
vinterchaos said:
do you have wifi calling ?
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No I dont see the app. At least like there was in myTouch4G, also no references to it in my settings menu.
my google voice works. it wasnt able to set up the forwarding numbers, but i always check my vm via the app anyway so. It downloaded all my vm and a test call was sent to my google mailbox
domin8 said:
my google voice works. it wasnt able to set up the forwarding numbers, but i always check my vm via the app anyway so. It downloaded all my vm and a test call was sent to my google mailbox
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If you try to open VM Settings does it look normal, or is it all greyed out and the number all jumbled?
mines not greyed out. double check and run the setup a few times, maybe itll work through. mine said some error, but i dont have anything greyed out actually. i check mine with the google voice app itself, so i dont see it as an immediate issue (for me at least)
I went from the LG G2x to this device and I had GVoice on that. The voice app failed to set call forwarding options for me, too, when I first installed it on the Amaze4G but becuase they are subscriber specific with the carrier, and not the device it doesn't matter.
If you go through google voice web site and go through the settings you can get the call forwarding codes and dial it from the device and it will accomplish the same thing and work fine.
I was on the phone with TMO this morning about a network issue happening with my phone that's unrelated to voicemail. In investigating potential service issues they mentioned that Seattle and the surrounding area has a new visual voicemail system issue. It could be that. I'm not sure if that's specific to my location or if they rolled out something service wide.
I can't get this voice mail icon out of my status bar I click it it dials my voice mail and says it's empty I already set it up any ideas please
Sent from my SGH-T999 using xda premium
looks to be a bug at this time.. I have the issue as well as many others I know. If someone's got a solution that would be great!
call your phone and leave yourself a message and access your voicemail via that notification icon.
sleepy13909 said:
I can't get this voice mail icon out of my status bar I click it it dials my voice mail and says it's empty I already set it up any ideas please
Sent from my SGH-T999 using xda premium
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I solved it by leaving a voicemail for myself from another phone. After I deleted that voicemail, it went away finally.
The problem I always had was that my phone number automatically forwards to google voicemail.
The solution i found to work is this:
1.use that notification to call t-mobile's voicemail system
2. when it says you do not have a VM, press (2?) to send a message to another user
3.Enter your number as the recepient
4. leave a short message.
5. send it
Now hang up, use the notification to call your VM box again, and you will have one message to delete. this got rid of my notification. happened last time I upgraded to the G2X as well. This is not device specific. it has something to do with google voice.
Well ty that did the trick leaving a message to my self ty to all who responded much appreciated
Sent from my SGH-T999 using xda premium
YES! That worked perfectly.. Oh man that is a relief! I could kiss you on the mouth.
Mgormsen said:
The problem I always had was that my phone number automatically forwards to google voicemail.
The solution i found to work is this:
1.use that notification to call t-mobile's voicemail system
2. when it says you do not have a VM, press (2?) to send a message to another user
3.Enter your number as the recepient
4. leave a short message.
5. send it
Now hang up, use the notification to call your VM box again, and you will have one message to delete. this got rid of my notification. happened last time I upgraded to the G2X as well. This is not device specific. it has something to do with google voice.
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That worked for me, but then later I got a voice mail from somebody else and checked it. Deleted it but the icon remained. So I had to call myself and leave a message and then it finally cleared. Hopefully it doesn't happen all the time. It's pretty annoying.
Go to settings>application manager then go to phone. Clear data. Icon disappears.
I had the same problem. I called t mobile at 611 and the lady walked me through the process. My problem was tough because I had Google Voice as my voicemail, so that overrides tmobile voicemail. Anyways, she basically erased my google voice voicemail and set up the new voicemail with tmobile. Icon is not there and I got rid of that stupid google voice.
Anybody else having this issue? I'm getting an app crash when trying to switch carriers for voice mail from AT&T's to Google's. It was working perfectly fine with my S II.
contentryder said:
Anybody else having this issue? I'm getting an app crash when trying to switch carriers for voice mail from AT&T's to Google's. It was working perfectly fine with my S II.
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On my Sprint SGS3, I wasn't able to set Google Voice as my voicemail on the phone itself. However, I went through the process as far as I could (within the Google Voice app), and then logged on to Google.com/Voice > Settings > click on "Deactivate Google voicemail on this phone". After that, re-enable Google Voicemail and you should be good to go.
Soon after that, the settings on the phone were greyed out and voicemails came in as expected.
Sorry if this isn't so clear! Time for bed and my brain isn't firing on all cylinders. Good luck.
It's not working for me either. Seems there's issues on Sprint and T-Mo too with the SGSIII and Google Voice. I hate using stock voicemail. Hope the next Google Voice update cures this.
mercado79 said:
On my Sprint SGS3, I wasn't able to set Google Voice as my voicemail on the phone itself. However, I went through the process as far as I could (within the Google Voice app), and then logged on to Google.com/Voice > Settings > click on "Deactivate Google voicemail on this phone". After that, re-enable Google Voicemail and you should be good to go.
Soon after that, the settings on the phone were greyed out and voicemails came in as expected.
Sorry if this isn't so clear! Time for bed and my brain isn't firing on all cylinders. Good luck.
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everyone! this works!
just did it.
disabled it using the browser like he said. and then re-activated it on the same page by following the instructions. just checked to see if it works, and it does
yay
Thanks! Was having the same problem til I came across your post. Now I'll know what to do in the future.
Sent from my SAMSUNG-SGH-I747 using xda premium
while we're here, when someone leaves me a voicemail, it goes to my old phone that has the google voice app (it's still connected to wifi). it doesn't show up on my new phone though.
do i have to do something with my old phone to make it stop? or do i change some other settings?
Lieu10ant said:
while we're here, when someone leaves me a voicemail, it goes to my old phone that has the google voice app (it's still connected to wifi). it doesn't show up on my new phone though.
do i have to do something with my old phone to make it stop? or do i change some other settings?
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bump?
i couldn't get this to work. the post wasn't very clear. did you go to google.com/voice on your phone or via website? i did via phone and don't see anywhere to "Deactivate Google voicemail on this phone". didn't see it via computer, either.
edit: so i found this via browser on my computer finally. reactivated and still no dice
I was only able to switch my VoiceMail provider from AT&T to GoogleVoice by using the dialcode listed @ voice.google.com (*004*<insertyourGVnumberhere>#), and it works, even though Dialer app settings still shows "My carrier" instead of "Google Voice" as the provider, and attempting to change it in the Dialer still says "Forwarding number change failed".
My problem now is that I can't for the life of me figure out where to change the timeout before it forwards to VoiceMail. I test-called from another phone and it rings for at least 60 seconds(!) before forwarding to GoogleVoice, instead of the 15 or so it used to be. Where do you change this, or can you?
Me too - luckily I saved the activate/deactivate google voice in my contacts list so was able to change the forwarding ok. Not sure if there's anyone at google that takes feedback on these kind of issues or not - but I haven't seen many things responded to on their feedback forums (like DST / calendar sync issues for the last few years with no fixes). Get what you pay for I guess.
Anybody have the T-Mobile (USA) Visual Voicemail working on the Mate 10? Mine just tries to set itself up for a few minutes, then says "We are experiencing some issues with activation. We will retry in a few minutes."
Sorry, I can't help you but I have a problem with MetroPCS visual voicemail and Mate 10 as well. Mine does activate but I loose my data connectivity. I unistall the app and connectivity is restored.
same problem mate 10 pro
snowkilts said:
Anybody have the T-Mobile (USA) Visual Voicemail working on the Mate 10? Mine just tries to set itself up for a few minutes, then says "We are experiencing some issues with activation. We will retry in a few minutes."
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i also have this problem, try resetting app; deleting cashe; uninstalling; re-installing; even resetting/formatting phone when i 1st received the phone. But ive gave up on it.:crying::crying:
numernumer said:
i also have this problem, try resetting app; deleting cashe; uninstalling; re-installing; even resetting/formatting phone when i 1st received the phone. But ive gave up on it.:crying::crying:
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I also called T-Mobile tech support and posted on the T-Mobile forums. I got feedback but never solved the problem. Very happy with Google Voice as a substitute though. Caller ID lookup and vmail-to-text transcription is included free.
snowkilts said:
I also called T-Mobile tech support and posted on the T-Mobile forums. I got feedback but never solved the problem. Very happy with Google Voice as a substitute though. Caller ID lookup and vmail-to-text transcription is included free.
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WHAT!!!!! NICE....thanks alot:good::good::good:
I discovered how to activate T-Mobile visual voicemail on a Mate 10 (non-pro). I read it on a T-mobile forum so I cannot take credit. I will say this first - even though I can get it to install, and activate, it appears to be causing my phone to not have data/internet access, unless I toggle mobile-data. Then it will continue to work until I reboot the phone at which time my data access/internet access stops. I have all 4G/LTE/ APN's setup correctly so I am not sure why this happens. I have since uninstalled the T-Mobile version of visual voicemail and the problem is resolved. GO figure!
Now here is what you need to do to get it activated in the first place. If you have the app already installed I recommend that you uninstall it before we start. After you have it uninstalled go to settings > wireless & networks > call settings > (under SIM 1 which is the only one I use) tap on additional settings > voicemail > toggle OFF visual voicemail. Now you can install T-Mobile visual voicemail and follow the prompts to allow access to contacts, etc., etc, and it should activate without issue.
Now if anyone can get it to continue working after a reboot without having to toggle mobile data then please let me know.
Also...does anyone know what the default, built in visual voicemail even does on EMUI 8.0, or how to access some app for it to work? Seems useless to me other than to block the T-Mobile app from activating.
jaseman said:
I discovered how to activate T-Mobile visual voicemail on a Mate 10 (non-pro). I read it on a T-mobile forum so I cannot take credit. I will say this first - even though I can get it to install, and activate, it appears to be causing my phone to not have data/internet access, unless I toggle mobile-data. Then it will continue to work until I reboot the phone at which time my data access/internet access stops. I have all 4G/LTE/ APN's setup correctly so I am not sure why this happens. I have since uninstalled the T-Mobile version of visual voicemail and the problem is resolved. GO figure!
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Sounds like you are having the same issue as the guy in post #2.
I am very happy with using Google Voice instead of visual voicemail. Wouldn't go back even if I could get it working. In addition to everything VVM does, you also get free voice-to-text on voicemail messages, as well as automatic caller ID lookup.